Synectix CALL-A-MATIC ONO-7 User manual

ONO-7
1
USER MANUAL
CALL-A-MATIC
ONO-7
Call Accounting System
Synectix LLC.
291-A, Pepes Farm Road,
Milford, CT-06460
www.synectix.net

ONO-7
2
Callamatic ONO-7 User Manual
Edition February 2016
All specifications, information contained herein is subject to change without prior
notice.
Notice:
Please read this manual thoroughly before operating the unit and retain it for
future reference.
To prevent fire or shock hazard, do not expose this unit to rain or moisture.
To avoid electrical shock refer servicing of this product to the dealer from
whom the purchase was made.
No user serviceable parts inside.
Static Discharge Warning :
The discharge of electrostatic energy that accumulates on the surface of human
body or other surfaces can disrupt the working of the unit or damage the
electronic components inside the unit. Observe static safe procedures while
handling, installing and maintaining the unit.
On Static discharge the unit may experience temporary loss of function, which
may require that the unit be powered off and then on to restore normal
functioning.
Synectix LLC.
291-A, Pepes Farm Road,
Milford, CT-06460
Email : [email protected]

ONO-7
3
Table of Contents
SPECIFICATIONS..................................................................................... 4
GENERAL FEATURES............................................................................. 4
INSTALLATION ........................................................................................ 5
PROGRAMMING THE UNIT ..................................................................... 5
PBX COMMUNICATION ............................................................................. 8
NETWORK SETTINGS.............................................................................. 10
CHANGE TIME ZONE .............................................................................. 11
CHANGE PASSWORD.............................................................................. 12
UPGRADE FIRMWARE............................................................................. 13
REPORTS................................................................................................ 14
NON CALL RECORDS REPORT ................................................................ 14
WAKE UPCALL REPORT ........................................................................ 15
EMERGENCY CALLS ............................................................................... 15
ALL CALL RECORDS REPORT ................................................................. 16
HOW TO ENABLE UPNP ON YOUR COMPUTER................................ 17
IF THE UNIT DOES NOT APPEAR IN THE NETWORK ....................... 21
STATUTORY INFORMATION ................................................................ 22

ONO-7
4
Specifications
Power
9-12V AC/DC, 2W
Indicators
LED for Power,
Link, Active for Ethernet port
Tx, Rx for Serial port
Serial Port
One
Baud rate
300 to 115200 bps
Ethernet port
10/100 Mbps. Link, Active LED’s
Auto MDI/MDIX, UPnP protocol supported
General Features
The CALL-A-MATIC ONO-7 is a basic Phone Call Accounting system, which
receives the call data from the PBX through either the Serial Port or the Ethernet
port, processes the call without assigning any charges to the calls.
The unit detects the Wake Up calls and the Emergency Calls and stores them
separately. Reports for the calls, Wake up calls and Emergency calls are
separately available for viewing and printing.
The CALL-A-MATIC ONO-7 units are fully programmable through the Network
port and support the UPnP protocol.
The ONO-7 unit automatically adjusts its information display to suit all screen
sizes and is hence easily viewed on all smart phones, tablets and such other
similar devices.

ONO-7
5
Installation
Unpack the unit from its shipping carton and check that all the materials have
been received in good condition. Any damages or shortfalls must be reported
immediately to the distributor from whom the purchase was made.
Your CALL-A-MATIC ONO-7 shipping carton must contain the following:
The CALL-A-MATIC ONO-7 Unit
Power Adapter
Ethernet cable
Select a suitable location for the unit to be placed. A suitable location should have
a power socket close by and should be easily accessible for any service or
maintenance work.
Plug in the Power Adaptor into the Power socket, connect the Serial port on the
PC to the unit, insert the Ethernet cable into the socket on the unit and the other
end of the cable into the LAN port.
Switch on the power to the unit and the Power lamp starts blinking after about 30
seconds.
If a valid Network connection is present, the Link lamp starts glowing and the
Active lamp will blink a few times while the unit acquires an IP address for itself
from the Server if DHCP is enabled on the unit.
Programming the unit
Once the unit is powered up, it initiates Network Discovery with the Universal
Plug-and-Play protocol and automatically establishes its working configuration
with other devices on the network.
If your computer is set up with the Network Discovery enabled and if the CALL-A-
MATIC ONO-7 unit either acquires or has an IP address in the same range as the
rest of the units on the network, then the unit would appear in the “Local Network”
or “Network Places” in your computer / laptop.

ONO-7
6
Once the unit is visible on the network, note its IP address, simply type this IP
address in the browser’s address bar and press Enter to communicate with the
unit.
Or, you may double-click on the unit showing up in your “Network places” to bring
up the home page of the unit on your browser window. If the double-click does
not work, then right-click and select “View device web page” option.

ONO-7
7
The unit responds to the browser’s request and the information is displayed as
shown below :
Click on the “User” icon on the top right hand corner of the web page (highlighted
in red the following image) :
When you click on the icon, the option “Settings” is displayed; click on the
“Settings” and you will be asked to “Sign In” by entering the password.

ONO-7
8
The default User Password is “123456”. Type this in and press the “Sign In”
button and you would be logged in to the unit. After a successful sign in, the
following information would be displayed :
The Firmware version of the unit is displayed along with the time and date with
the current time zone that it is set to. The time zone may be changed if it is
different from the default EST setting.
If this is a new unit being installed for the first time, you will automatically be taken
to the “Property Settings” page where you will be required to enter the name of
the property, the phone number, address and two email addresses. The primary
email address is mandatory whereas the secondary email is optional.
If this is a re-installation, then please ensure to update the property settings to the
new property’s name/address/phone number/ email id’s accordingly.
The primary and secondary email addresses are used to deliver warning and
error messages and these must be configured properly.
PBX Communication
Select the “PBX Communication” option and the page to set the parameters for
the SMDR input is displayed as shown below :
The top box on the page shows the current settings for the IP address of the unit,
the Connection mode and the Serial or Ethernet settings for the SMDR input.
The default PBX model is “Mitel”.
If the SMDR input is through the Serial port, then set the baud rate and other
parameters as desired. 1200,N,8,1 is the default baud rate setting.

ONO-7
9
If the SMDR input is through the Ethernet port, then select the “IP Settings” option
and the parameters available for selection will be displayed as shown below :
Note :
1. The serial port on the CALL-A-MATIC ONO-7 units emulate the RS232
DCE interface and have DB9 Female connectors. Use a straight cable
between the CALL-A-MATIC ONO-7 and the PC.
2. The Ethernet port of the CALL-A-MATIC ONO-7 units support the TCP
Client and Server modes of operation. These modes are described
below.

ONO-7
10
TCP Server mode : The Ethernet port of the CALL-A-MATIC ONO-7
unit acts like a device server which waits passively to be contacted by a
host (the host plays the role of Client). Once a connection has been
established, the host computer can receive and transmit data to and
from the serial device.
TCP Client mode : The Ethernet port of the CALL-A-MATIC ONO-7
unit acts like a client which actively contacts one or more hosts (the
hosts play the role of Server). Once a connection has been established,
the hosts can receive and transmit data to and from the serial device.
Select the “Server” mode or the “Client” mode option as required and program the
“Local Port” if used in the ‘Server’ mode or the “PBX IP & PBX Port” if used in the
‘Client’ mode.
Press the “Submit” button to save the settings.
Network Settings
Click on the “Network settings” option to bring up the current settings and also to
program the desired values if you need to change any of the current values.
The current settings are displayed at the top of the page.
If the unit is currently in DHCP mode and you need to set it to a Static IP address
in the same subnet or on a totally different IP address range, select the “Static”
option and then program the “Netmask, Gateway, DNS1 & DNS2” settings.
Please note that ALL these parameters MUST be programmed if the unit is to be
set up with a Static IP address. You may program the DNS1 & DNS2 with the
same value.
The web page as shown below is displayed on your screen :
The “Port” setting is set to 80 by default as the unit responds to a browser request
with the default HTTP port 80. However, if you need, you may use any other port
in place of the default value of 80. This is usually required if you want to port
forward an external port to this unit so that you may access the ONO-7 unit
remotely.

ONO-7
11
Press the “Submit” button to save the settings.
Change Time Zone
The unit is set to the US Eastern Standard Time by default. If you are installing
the unit in a different time zone, then you may change this setting here.
Click on the pull down arrow on the pop up window that appears and the available
time zones are displayed. The DST on / off information is also displayed for the
respective time zones.

ONO-7
12
Select the desired time zone and click on the “Submit” button to save the
changes.
Change Password
The User password may be changed by clicking on this option. The pop up
window appears as shown below.
Enter the current password (old password) and then the new password that you
want to change it to.
Click on the “Change Password” button to save the changes.

ONO-7
13
Upgrade Firmware
This option should not be used unless the Dealer or the Distributor from whom
this unit was purchased has advised you to exercise this option !
If you are required to upgrade the firmware of the unit, when you click on this
option and then confirm the same by clicking the “OK” button in the pop up
window, the unit will proceed to check if a newer version of the Firmware is
available and then downloads the same.
The unit will automatically restart after installing the new Firmware version.
Note :
The unit checks the downloaded Firmware file for correctness and an improper or
incomplete or invalid download will not be installed !

ONO-7
14
Reports
Click on the “Reports” tab to see the available reports.
The following reports are available on the ONO-7 :
1. Non Call Records Report
2. Wake Up Call Records Report
3. Emergency Call Records Report
4. All Call Records Report
Non Call Records Report
This report gives the list of all calls that could not be processed as they did not
match the Incoming or Outgoing or Wake Up or Emergency call patterns as
defined for the PBX at that place.

ONO-7
15
These records would usually be generated for calls which were not dialed
completely or incoming calls which were dropped abruptly immediately after it
was answered.
To print these calls, click on the “Printer” icon on the top right side above the first
record and you will be able to print these calls using any of the printers available
in the network.
These non call records may be deleted by clicking on the “Trash Can” icon on the
top right side above the first record.
Wake Up Call Report
The PBX type that is selected in the “Settings” has a pre-defined Wake up call
setting. Any SMDR that matches this pattern would be recognized as a Wake Up
Call and will appear in this report.
The Wake Up calls are displayed in the order in which they are received.
You may print and / or delete these records by clicking on the Printer / Trash can
icons above.
Emergency Calls
These records are for the 911 calls made from anywhere in the property. Every
time a 911 call is made, an email is sent to the email address defined in the
Property settings.

ONO-7
16
If two email addresses are defined, an email will be sent to both recipients.
All Call Records Report
This report is used to take a print of the calls or to delete the stored calls.
All the call records present in the system memory are displayed in the order of
time at which they were made, in the descending order with the most recent call
at the top.
These calls are numbered from 1 to the last call available in memory where the
call numbered 1 is the most recent one.
Using the options available for the printers installed in the local network, you may
print all call records or print only a set of selected calls.
If suitable software is available, you may also print to a file or a PDF document as
desired.

ONO-7
17
How to enable uPnP on your Computer
The UPnP discovery protocols are normally enabled in Windows 10, 8, 7 and
Vista, whereas it may need to be enabled in Windows XP.
Windows XP : To enable the UPnP Interface, go to the Control Panel and open
the “Add or Remove Programs”, select the Windows components option, click
the check box for `Network Services’ and then enable the UPnP Interface option
in the pop up box.
Windows Vista : To enable the Network discovery option, go to the Control
Panel, open the Network and Sharing center and then enable the Network
Discovery option as shown below.

ONO-7
18
Windows 7 : To enable the Network discovery option, go to the Control Panel,
open the Network and Sharing center and in the Advanced sharing settings
option turn on the Network Discovery option as shown below.
Windows 8 / Windows 10 : The steps to enable the Network Discovery option in
W8 & W10 are almost the same or very similar to the steps in W7.

ONO-7
19
You may click on the “Settings” option, select the “Network & Internet”, then the
“Ethernet” option and open the “Change advanced sharing options” page.