Synectix CALL-A-MATIC ONO-7 User manual

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USER MANUAL
CALL-A-MATIC
ONO-7
Call Accounting System
Synectix LLC.
291-A, Pepes Farm Road,
Milford, CT-06460
www.synectix.net

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Callamatic ONO-7 User Manual
Edition February 2016
All specifications, information contained herein is subject to change without prior
notice.
Notice:
Please read this manual thoroughly before operating the unit and retain it for
future reference.
To prevent fire or shock hazard, do not expose this unit to rain or moisture.
To avoid electrical shock refer servicing of this product to the dealer from
whom the purchase was made.
No user serviceable parts inside.
Static Discharge Warning :
The discharge of electrostatic energy that accumulates on the surface of human
body or other surfaces can disrupt the working of the unit or damage the
electronic components inside the unit. Observe static safe procedures while
handling, installing and maintaining the unit.
On Static discharge the unit may experience temporary loss of function, which
may require that the unit be powered off and then on to restore normal
functioning.
Synectix LLC.
291-A, Pepes Farm Road,
Milford, CT-06460
Email : [email protected]

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Table of Contents
SPECIFICATIONS..................................................................................... 4
GENERAL FEATURES............................................................................. 4
INSTALLATION ........................................................................................ 5
PROGRAMMING THE UNIT ..................................................................... 5
PBX COMMUNICATION ............................................................................. 8
NETWORK SETTINGS.............................................................................. 10
CHANGE TIME ZONE .............................................................................. 11
CHANGE PASSWORD.............................................................................. 12
UPGRADE FIRMWARE............................................................................. 13
REPORTS................................................................................................ 14
NON CALL RECORDS REPORT ................................................................ 14
WAKE UPCALL REPORT ........................................................................ 15
EMERGENCY CALLS ............................................................................... 15
ALL CALL RECORDS REPORT ................................................................. 16
HOW TO ENABLE UPNP ON YOUR COMPUTER................................ 17
IF THE UNIT DOES NOT APPEAR IN THE NETWORK ....................... 21
STATUTORY INFORMATION ................................................................ 22

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Specifications
Power
9-12V AC/DC, 2W
Indicators
LED for Power,
Link, Active for Ethernet port
Tx, Rx for Serial port
Serial Port
One
Baud rate
300 to 115200 bps
Ethernet port
10/100 Mbps. Link, Active LED’s
Auto MDI/MDIX, UPnP protocol supported
General Features
The CALL-A-MATIC ONO-7 is a basic Phone Call Accounting system, which
receives the call data from the PBX through either the Serial Port or the Ethernet
port, processes the call without assigning any charges to the calls.
The unit detects the Wake Up calls and the Emergency Calls and stores them
separately. Reports for the calls, Wake up calls and Emergency calls are
separately available for viewing and printing.
The CALL-A-MATIC ONO-7 units are fully programmable through the Network
port and support the UPnP protocol.
The ONO-7 unit automatically adjusts its information display to suit all screen
sizes and is hence easily viewed on all smart phones, tablets and such other
similar devices.

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Installation
Unpack the unit from its shipping carton and check that all the materials have
been received in good condition. Any damages or shortfalls must be reported
immediately to the distributor from whom the purchase was made.
Your CALL-A-MATIC ONO-7 shipping carton must contain the following:
The CALL-A-MATIC ONO-7 Unit
Power Adapter
Ethernet cable
Select a suitable location for the unit to be placed. A suitable location should have
a power socket close by and should be easily accessible for any service or
maintenance work.
Plug in the Power Adaptor into the Power socket, connect the Serial port on the
PC to the unit, insert the Ethernet cable into the socket on the unit and the other
end of the cable into the LAN port.
Switch on the power to the unit and the Power lamp starts blinking after about 30
seconds.
If a valid Network connection is present, the Link lamp starts glowing and the
Active lamp will blink a few times while the unit acquires an IP address for itself
from the Server if DHCP is enabled on the unit.
Programming the unit
Once the unit is powered up, it initiates Network Discovery with the Universal
Plug-and-Play protocol and automatically establishes its working configuration
with other devices on the network.
If your computer is set up with the Network Discovery enabled and if the CALL-A-
MATIC ONO-7 unit either acquires or has an IP address in the same range as the
rest of the units on the network, then the unit would appear in the “Local Network”
or “Network Places” in your computer / laptop.

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Once the unit is visible on the network, note its IP address, simply type this IP
address in the browser’s address bar and press Enter to communicate with the
unit.
Or, you may double-click on the unit showing up in your “Network places” to bring
up the home page of the unit on your browser window. If the double-click does
not work, then right-click and select “View device web page” option.

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The unit responds to the browser’s request and the information is displayed as
shown below :
Click on the “User” icon on the top right hand corner of the web page (highlighted
in red the following image) :
When you click on the icon, the option “Settings” is displayed; click on the
“Settings” and you will be asked to “Sign In” by entering the password.

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The default User Password is “123456”. Type this in and press the “Sign In”
button and you would be logged in to the unit. After a successful sign in, the
following information would be displayed :
The Firmware version of the unit is displayed along with the time and date with
the current time zone that it is set to. The time zone may be changed if it is
different from the default EST setting.
If this is a new unit being installed for the first time, you will automatically be taken
to the “Property Settings” page where you will be required to enter the name of
the property, the phone number, address and two email addresses. The primary
email address is mandatory whereas the secondary email is optional.
If this is a re-installation, then please ensure to update the property settings to the
new property’s name/address/phone number/ email id’s accordingly.
The primary and secondary email addresses are used to deliver warning and
error messages and these must be configured properly.
PBX Communication
Select the “PBX Communication” option and the page to set the parameters for
the SMDR input is displayed as shown below :
The top box on the page shows the current settings for the IP address of the unit,
the Connection mode and the Serial or Ethernet settings for the SMDR input.
The default PBX model is “Mitel”.
If the SMDR input is through the Serial port, then set the baud rate and other
parameters as desired. 1200,N,8,1 is the default baud rate setting.

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If the SMDR input is through the Ethernet port, then select the “IP Settings” option
and the parameters available for selection will be displayed as shown below :
Note :
1. The serial port on the CALL-A-MATIC ONO-7 units emulate the RS232
DCE interface and have DB9 Female connectors. Use a straight cable
between the CALL-A-MATIC ONO-7 and the PC.
2. The Ethernet port of the CALL-A-MATIC ONO-7 units support the TCP
Client and Server modes of operation. These modes are described
below.