Nortel TDM Recorder User manual

Nortel TDM Recorder
Installation Guide
Product Release 6.01 Standard 3.0 September 2007
297-2183-957

Nortel TDM Recorder
Installation Guide
Publication number: 297-2183-957
Product release: 6.01
Document release: Standard 3.0
Date: September 2007
Copyright © 2007 Nortel Networks. All Rights Reserved.
All materials provided herein are the exclusive property of Nortel Networks and its licensors.
Only expressly authorized individuals under obligations of confidentiality are permitted to
review materials in this document. By reviewing these materials, you agree to not disclose
these materials to any third party unless expressly authorized, and to protect the materials
as confidential and trade secret information. Any unauthorized review, retransmission,
dissemination or other use of these materials is strictly prohibited. If you are not authorized
to review these materials, please return these materials (and any copies) from where they
were obtained. All materials found herein are provided “AS IS” and without warranty of any
kind.Information is subject to change without notice.
Nortel Networks reserves the right to make changes in design or components as progress in
engineering and manufacturing may warrant.
The process of transmitting data and call messaging between the Meridian 1 and Nortel
TDM Recorder is proprietary to Nortel Networks. Any other use of the data and the
transmission process is a violation of the user license unless specifically authorized in
writing by Nortel Networks prior to such use. Violations of the license by alternative usage of
any portion of this process or the related hardware constitutes grounds for an immediate
termination of the license and Nortel Networks reserves the right to seek all allowable
remedies for such breach.
Nortel, the Nortel logo and the Globemark are all trademarks of Nortel Networks.
All other trademarks are the property of their respective owners.

Installation Guide iv
Revision history
September 2007 Standard 3.0. Nortel TDM Recorder Installation
Guide is up-issued to support Product Release 6.01.
March 2007 Standard 2.0. Nortel TDM Recorder Installation
Guide is up-issued to support Product Release
6.0.2.
November 2006 Standard 1.0. Nortel TDM Recorder Installation
Guide is up-issued to support Product Release
6.0.1.
October 2006 Nortel TDM Recorder. Update to Chapter 5,
Setting Up the System.
July 2006 Nortel TDM Recorder Installation Guide
reformatted according to Nortel Guidelines.

Installation Guide v
Contents
Getting Started 7
Intended audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
How to get help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Software and documentation version numbering . . . . . . . . . . . . . . . . . . . . 11
Nortel TDM Recorder Overview 13
Nortel TDM Recorder at a glance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Nortel TDM Recorder management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Nortel TDM Recorder features and benefits. . . . . . . . . . . . . . . . . . . . . . . . 17
Nortel TDM Recorder management features and benefits . . . . . . . . . . . . . 18
Recorder Hardware Installation 19
Voice card installation and wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Connector Hoods for Ai-Logix Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Hardware summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Recorder Software Installation 39
Pre-Installation requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Setting user preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Port usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Setting up the System 65
Setting up overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Setting up your license for the first time. . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Configuring adapter cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Verifying the installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Contents Standard 3.0
vi Nortel TDM Recorder
Uninstalling and Upgrading Recorder 75
Uninstalling Recorder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Upgrading Recorder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Configuring Non-Facility Associated Signaling 79
Non-facility associated signaling overview . . . . . . . . . . . . . . . . . . . . . . . . 80
Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Voice Card Configurations 97
Compatible voice cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
E1/T1 card properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
E1/T1 trunk configurations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
E1/T1 channel hardware configurations . . . . . . . . . . . . . . . . . . . . . . . . . . 104
E1/T1 channel identifiers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Modifying the protocol on a T1 voice card . . . . . . . . . . . . . . . . . . . . . . . 108
Modifying the protocol on a E1 card . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
NGX card properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
NGX channel hardware configurations . . . . . . . . . . . . . . . . . . . . . . . . . . 115
NGX channel identifiers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Analog card properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Analog channel hardware configurations . . . . . . . . . . . . . . . . . . . . . . . . . 122
Analog channel identifiers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Installation Guide 7
Chapter 1
Getting Started
In this chapter
Intended audience 8
How to get help 9
Software and documentation version numbering 11

Getting Started Standard 3.0
8 Nortel TDM Recorder
Intended audience
This document is intended to be used by individuals involved in installation
tasks for the Nortel TDM Recorder, such as third-party installers, system
administrators, IT personnel, and Nortel personnel.

September 2007 Getting Started
Installation Guide 9
How to get help
This section explains how to get help for Nortel products and services.
Finding the latest updates on the Nortel Web site
The content of this documentation was current at the time the product was
released. To check for updates to the latest documentation for Nortel
Contact Recording and Quality Monitoring, see the Web page for Nortel
Contact Recording and Quality Monitoring documentation, which is located
at http://www.nortel.com/helmsman.
Getting help from the Nortel Web site
The best way to get technical support for Nortel products is the Nortel
Support Web site:
http://www.nortel.com/support
This site provides quick access to software, documentation, bulletins,
and tools to address issues with Nortel products. From this site, you can:
download software and related tools
download technical documents, release notes, and product bulletins
sign up for automatic notification of new software and
documentation
search the Support Web site and Nortel Knowledge Base for
answers to technical issues
open and manage technical support cases

Getting Started Standard 3.0
10 Nortel TDM Recorder
Getting help over the phone from a Nortel Solutions Center
If you do not find the information your require on the Nortel Technical
Support Web site, and you have a Nortel support contract, you can also
get help over the phone from a Nortel Solutions Center.
In North America, call 1-800-4NORTEL (1-800-466-7835).
Outside North America, go to the Web site below to obtain the phone
number for your region:
http://www.nortel.com/callus
Getting help from a specialist by using an Express Routing
Code
You can use an Express Routing Code (ERC) to more quickly route your
call to the appropriate support specialist. To locate the ERC for your
product or service, go to:
http://www.nortel.com/erc
Getting help through a Nortel distributor or reseller
If you purchased a service contract for your Nortel product from a
distributor or authorized reseller, you can contact the technical support
staff for that distributor or reseller.
Additional references
Additional information is included in the Nortel TDM Recorder System
Administration Guide and the Nortel TDM Recorder System Infrastructure
Guide.