Toshiba STRATA CIX Net Server Service manual

Strata® CIX™
Net Server
© Copyright 2008
Toshiba America Information Systems, Inc.
Telecommunication Systems Division
9740 Irvine Blvd., Irvine, CA 92618-1697 [phone]
www.telecom.toshiba.com
TOSHIBA
October 2008
Net Server Administrator
This program is used to setup and control which client programs have access to Net Server. It is
installed with the Net Server.
Log In
To access the database containing the
settings you must first open the database
(by pressing the Open button) and then log
on with a valid username and password.
The default access username and
password is:
Username: Admin
Password: admin
User Auto Creation
To make it easy for users to be added, an Auto Creation capability can be enabled for users using the
local port only. This is primarily intended to allow Net Phone and Chat users to load their client
software and create a user name and password when they login the first time. The user will take on the
default parameters for a user of that application. For the administrator to control the access for each
user, this option should not be enabled. To manually create or modify users go to the “Clients Tab”.
To allow Net Server to automatically add
new clients when they first logon, go to File
> Settings for the following dialog. Check
the Allow Net Server to automatically add
new clients if this option is desired. A
second option to Also show clients that
have acted as a service will show or not
show clients that act as a service. Click
Okay.

Users Tab
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Users Tab
The clients section defines which clients will have access to the server and what services they can
reach. A client actually defines a user and each program must log in to Net Server using one of these
user accounts.
Note It is typical that multiple programs can login using the same user account.
Icons Definitions
Click to Edit the highlighted User
Click to Copy the highlighted User
Click to add a New User
Click to Delete the highlighted User
Click to Show Group By Box, click to release
Click to Refresh the display

Users Tab
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When New, Copy, or Edit are used, a new dialog box appears defining that user.
Column / Field User Tab Definitions
Username User's login name. This must be unique.
Password (Optional) This is the password the client will use to log in. It protects against
unauthorized use of this client account. Though it is possible to use no
password (leaving this field blank), it is highly recommended that this be set
to some value (characters and/or numbers).
Extension (Optional) This is the PBX extension number for this client. It must be provided if the client is allowed to control a phone extension. No two clients
can have the same extension number (unless the extension field is blank)
Srvc Access This is a number that determines which services the client has access to.
Each service has a Service Level number, and a client will have access to all
services whose Service Level is less than or equal to the client's service
level access number.
Logins This is simply a count of the number of successful logins that have occurred
by this client.
ConsecutiveLogin
Failures Reports the number of consecutive login failures. This sometimes needs to
be reset to 0 if a condition creates too many failures and this client is locked
out.
Login Failures Reports the total number of login failures. Not normally changed.
Last Login Failed
On The date of the last login failure.
Change Password This field is reserved for future use, but is intended to grant/deny a user
permission to change their password.

Services Tab
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Services Tab
The services tab defines which services are on the server and what clients can use them. Services are
typically created automatically when they are installed so this is mainly used for viewing the
configuration of services. Several critical parameters should be verified and changed accordingly to
define how the application appears on the server. These include AutoStart to start this application
when Net Server starts, AutoHide to hide the application (runs in the background), and AutoStop to
stop this application when Net Server shuts down. Also the order of the start up can be defined when
one application is dependant upon another to be running before it starts.
Allow to be
Remote This user is allowed to use the remote connection.
User Belongs to
These Groups A list of Groups defined are listed, placing a check mark in the appropriate
Group Name assigns that user to that Group. A New Group button is offered
to create a new Group (see “User Groups Tab” on page 26 for details).
Column / Field User Tab Definitions

Services Tab
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You can Edit, Copy, Delete, or create a New service using the same tools listed in Users Tab. When
New, Copy, or Edit are used, a new dialog box appears defining that user.
Column / Field Services Tab Definitions
Name Service name. This must be unique.
Password This is the password the service will use to login. This should typically never
be changed.
PathName This is the path and filename for the service. This should typically never be
changed.
Description This is the description of the service. This should typically never be
changed.
Startup Parms This field contains startup parameters that will be passed to the service upon starting it up (if AutoStart is enabled). This should typically never be
changed.
AutoStart This determines whether the service will be automatically started whenever
Net Server starts.
AutoStop This determines whether the service will be automatically stopped when the
Net Server shuts down.
AutoHide This determines whether the icon and window for the service will
automatically be hidden after Net Server starts it.
Start As NT
Service This field is reserved for future use, but is intended to be used so that services may be started/stopped as an NT service.
Service will
Connect This service will automatically connect to Net Server.
Allow to be
Remote This needs to be checked to allow this service to run on a location outside the local network.

Application Users Tab
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Application Users Tab
The Application Users section allows you to define the users for each application. Some applications,
such as Net Phone, can have individual users or users grouped when defining policies and privileges
for that application. Please see “User Groups Tab” below for specific information on group policies.
You can Edit, Copy, Delete, or create a New service using the same tools listed in Users Tab.
Service Level This is a number that determines which clients can access this service.
Each client has a service level access number, and a client will have access
to all services whose Service Level is less than or equal to the client's
service level access number.
Start Order
In general, all applications are defaulted to start order 50, thus Net Server
will start the applications in any order it desires. Some applications may
need another application to be running before it can be started, in these
cases, a start order with a lower value will start before those of a higher
value.
Column / Field Services Tab Definitions

Application Users Tab
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When New, Copy, or Edit are used, a new dialog box appears defining that user.
Field Definitions
Application This is the name of the Application for which the User is defined.
User or Group
This is the client name of the user (see Clients). However by setting this to
<Default> (or leaving it blank) you will define the settings for the Default
User. This is very useful because you can set the behavior for all typical
users by creating a Default User, and then you only need to add any
additional clients that need settings other than those of the Default User.
Each user can be assigned to a group by setting this number (application
may use this to standardize settings/features for each group).
Read Level This defines the access privileges for being able to read information about
the application. The settings are Denied, Self, Group, or World.
Modify Level This defines the access privileges for being able to modify the information
about the application. The settings are Denied, Self, Group, or World.
Setting #1 Reserved for future use.
Setting #2 Reserved for future use.
Class of Service:
Manual/Automatic
These options are used to control the user access privileges.
Note Each application may (or may not) use these settings so you must
refer to the individual client applications for information on if and
how they use these settings.
Server Admin
Privilege Enables the user to do administration of server configuration files.
UseServer-Based
Configurations When enabled this user will get his/her program configuration settings from
the server in this application's folder (see below). If this is disabled, the user
will get configuration settings from his/her local PC.
Group Admin
Privileges #1/#2 Determines if this user can perform functions for the group (unique to each application).
Other App
Privileges #1/#2 Determines if this user can perform other functions (unique to each application)
COS Define a COS number
Files The server keeps each application's configuration files in a separate folder on the server. The folder is named the same as the application (i.e.
NetPhone).

User Groups Tab
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User Groups Tab
This view is used for creating, editing, copying and deleting groups when group policies are used. This
provides the ability to name a group, and define which client User Names are included within the
defined group.
You can Edit, Copy, Delete, or create a New service using the same tools listed in Users Tab.
When New, Copy, or Edit are used, a new dialog box appears showing on the left side users assigned
in this group and on the right side a list of all other users. Highlight the Users involved and either move
to the left box using the <<Add button or to the right box using the Remove>> button. If the Group is
new, enter a name in the Group box.

Application Example – Server-based Net Phone COS
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Application Example – Server-based Net Phone COS
The creation of a Server-based Class of Service for Net Phone begins in Net Server using the Net
Server Administrator program, followed by creating your configuration on the Admin Net Phone, then
publishing the configuration files to the Net Server PC. The steps are as follows:
Step 1 – “Create User Groups” on page 9.
Step 2 – “Assign Users to Net Phone Application” on page 10.
Step 3 – “Assigning Users to User Groups” on page 12.
Step 4 – “Create Configuration Files using Admin Net Phone” on page 14.
The following steps show an example creating two user groups, users and administrators, and
assigning a class of service to each. Multiple groups can be assigned, each with its own configuration
created by the Administrator common to that group.
Create User Groups
1. Open Net Server Administrator by selecting Setup/Administration from within Net Server.
2. Log in with username admin and password admin.
3. Select the User Groups tab.
4. Click the Add New Record button (see circled button on following diagram).
5. Type in a name to represent the Net Phone Administrator (NetPhoneAdmin in this example)
and click Okay.
6. Click the Add New Record button again, and this time, type in a name to represent the Net
Phone Users’ group (NetPhoneUsers in this example).

Application Example – Server-based Net Phone COS
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7. Click Okay.
8. Repeat the above steps to create any other Net Phone user groups as needed.
Assign Users to Net Phone Application
By assigning User Groups to the Net Phone application allows you to assign a common “Class of
Service” and “Configurations” for all users in a group. Individuals that are not part of a group can also
be assigned as a Net Phone application user.
1. Select the Applications tab. Highlight the NetPhone entry.
2. Named User Groups – You can create named groups (like “NetPhoneAdmin”,
“NetPhoneUsers”, etc.) for assignment of a common “Class of Service” and “Configurations”
for everyone in the group.
3. Individuals – Setup individuals as an Application User ONLY to exclude them from the
<Default> group.
4. <Default> group – Setup this group as a ‘catch-ALL’ group. That is, anyone not specifically
listed in a named group is assumed to belong to this <Default> group.

Application Example – Server-based Net Phone COS
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5. Add User Groups to Net Phone – Click Add New Record (see circled button in previous
diagram). The following window pops up:
6. Select the newly created NetPhoneAdmin Group from the Client/(Group): drop-down box.
7. Select World for both Read Level and Modify Level from their respective drop-down boxes.
8. Place a checkmark in the Server Admin Privilege checkbox.
9. Click Done.
10. Repeat by highlighting the NetPhone entry and click the Add New Record button again.
11. Select the NetPhoneUsers Group created previously from the Client/(Group) drop-down box.
12. Select Denied for both the Read Level and Modify Level from their respective drop-down
boxes.
13. Uncheck the Server Admin Privilege checkbox.
14. Place a checkmark in the Use Server-based Configurations checkbox. The window should
now look like this:
15. Click Done.
16. Repeat the preceding steps to add any remaining Net Phone user groups.

Application Example – Server-based Net Phone COS
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Assigning Users to User Groups
³Select the Users tab. The following screen displays:
³To Assign Users as Net Phone Administrators
1. Scroll down the list of User Names and double-click on the User Name (NPAdmin – 1000 in
this example.) to be a Net Phone Administrator. Create a new user if not found.
2. Place a checkmark in both the Admin and Users groups as is shown in the following screen:
3. Click Done.
4. Repeat for other Net Phone users to be assigned as Administrators.

Application Example – Server-based Net Phone COS
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³Assign Users as Net Phone Users
1. Scroll down the list of User Names and double-click on the User Name (NPAdmin – 1000 in
this example.) to be a Net Phone User.
2. Place a checkmark in the User group only as is shown in the following screen:
3. Click Done.
4. Repeat for other Net Phone users to be assigned as Users.

Application Example – Server-based Net Phone COS
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Create Configuration Files using Admin Net Phone
Restart the Administrator’s Net Phone, if Net Phone is running, shut it down and restart. Set up the
buttons, Call Handler rules, skins, etc. as you would like the users’ Net Phones to be configured. Use
the Net Phone User’s Guide as needed for how to configure Net Phone. Additional advanced
configuration information can be found later in this document.
³To Change the COS Configuration
1. Once the configuration is done, click the Main Menu icon on Net Phone (top left) and select
File/Publish. The following window appears:
2. Select the Server Group: NetPhoneUsers (the
group created earlier for users).
3. Left-click on the file name “AG_COS.INI” to
highlight it.
4. Right-click on the highlighted file and choose Edit.
The window shown right displays.
Change each value from ‘=Y’ to ‘=N’ that should be
set and controlled from the Server. Any items left
using the ‘=Y’ setting will allow the user to change
and keep those settings on that local PC. The file
from the server will not be downloaded.
5. Click File/Save to save the changes. Close the
“AG_COS.INI” file.