Synexis SPHERE User manual

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OWNERS MANUAL
SPHERE
SYNEXIS SYSTEM
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IMPORTANT SAFETY INSTRUCTIONS
BEFORE USING THIS DEVICE READ ALL INSTRUCTIONS AND CAUTIONARY STATEMENTS IN
THIS MANUAL AND ON THE DEVICE.
The Sphere is an electrical device. Please read the safety instructions and considerations before
use and take the necessary precautions to reduce the risk of re, electric shock or injury. The
Limited Warranty applies only if the unit is used in accordance with these instructions.
✔ Use the grounded three-prong power cable provided with your device. The plug ts
securely into a grounded three-prong outlet. Do not alter the plug in any way.
⚠WARNING: Electrical shock can cause personal injury or death.
⚠WARNING: Skin or eye damage may result from directly viewing the light
produced by the lamp in this apparatus. Always disconnect power before
relamping or servicing. Replace Lamp with Lamp Model No., M4-CX-08,
Manufactured by LCD Lighting Inc.
⚠WARNING: Do not allow the device to become clogged with dust or other debris.
Check it regularly and replace the catalytic Sail or lter if they become clogged.
⚠WARNING: To reduce the risk of re or electric shock, do not use this product
with any solid-state speed control device.
When using an electrical device, basic precautions should always be observed, including
the following:
⚠WARNING
These warnings apply to the Synexis®device and, where applicable, to all tools and accessories
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR SERIOUS INJURY:
1. Keep combustible materials, like bedding, clothing, curtains, furniture and paper at least
three feet away from the device when it is plugged in.
2. Use only as described in this Synexis Operating Manual. Do not perform any maintenance
other than what is shown in this manual. Any other use, not specically recommended by
the manufacturer may result in re, electric shock or injury.
3. Make sure device is assembled by following manufacturer’s instructions completely. Do
not dismantle the device.

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4. This Sphere device is not a toy. Use caution when children are nearby. Children under
3 years old should be kept away unless continuously supervised. Do not allow children to
play with the Sphere device.
5. This Sphere device is not intended for use by persons (including children) with reduced
physical or reasoning capabilities, or lack of experience and knowledge, unless they have
been given supervision or instruction about the use of the Sphere device by a person
responsible for their safety.
6. Sphere device is suitable for dry locations ONLY. DO not use outdoors, on or near wet
surfaces. Do not use in bathrooms, laundry areas or similar indoor locations. Never place
the Sphere device where it may fall into a bathtub or other water container. Do not use or
store near a bath or shower, or a swimming pool.
7. Do not use the Sphere device in areas where fuel, paint, or ammable liquids are used or
stored where their vapors are present.
8. Do not use in conjunction with or directly next to an air freshener or similar products.
9. Do not handle any part of the plug or Sphere device with wet hands.
10. UV light source. Disconnect power cord before opening cover.
11. Do not sit on or place any object on this device.
12. Do not use with a damaged power cord or plug. If the power cord is damaged, it must
be replaced by Synexis, its service agent or similarly qualied persons in order to avoid
a hazard.
13. Do not unplug the Sphere device by pulling on the power cord. To unplug, grasp the plug,
not the cord and remove from the power outlet.
14. Do not stretch the power cord or place the cord under strain. Keep the power cord away
from heated surfaces.
15. Do not run the power cord underneath carpeting. Do not cover cord with throw rugs,
runners or similar coverings. Do not route cord under furniture or other appliances.
Avoid placing power cord in high trac areas and where it could be tripped over.
16. To prevent a possible re, do not use with any opening or exhaust blocked, and keep free
of dust, lint, hair, and anything that may reduce airow. Do not put any object into the inlet
grill or exhaust opening as this may cause electric shock or re, or damage to the Sphere
device.
17. In order to avoid overheating, do not cover the Sphere device.
18. For the best performance, place the Sphere device where air intake and top grill are
unobstructed.
19. Turn off all controls before unplugging. Always unplug Sphere device from the power
outlet when it is not in use.

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20. If the Sphere device is not working as it should, has been dropped, struck, damaged,
left outdoors, or dropped into water, do not use and contact your Synexis Account
Representative.
21. Contact Synexis when service or repair is required. Do not disassemble the Sphere
device, as incorrect re-assembly may result in electric shock or re.
22. Do not use any cleaning agents or lubricants on the Sphere device. Unplug power cord
from outlet before performing any type of maintenance.
23. To avoid a tripping hazard, secure power cord when not in use.
24. Do not use Sphere device near furnaces, replaces, stoves or other high-temperature
heat sources.
25. Do not spray or apply perfumes directly on or near the lter. Keep essential oils and
chemicals away from the Sphere device.
READ AND SAVE THESE INSTRUCTIONS

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Contents
Welcome..................................................................................6
Included Parts .........................................................................6
About Synexis®Dry Hydrogen Peroxide (DHP™)....................7
Indications for Use ..................................................................7
Legal Notice ............................................................................7
System Specications ............................................................8
Installation ...............................................................................9
Troubleshooting ....................................................................12
Maintenance..........................................................................12
Getting the Most from Your DHP™ System .........................13
Warranty ................................................................................14

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Welcome
Thank you for choosing Synexis®, developers of Dry Hydrogen Peroxide (DHP™) and this Sphere device.
Before using the DHP™ system, please take a few minutes to:
✔ Familiarize yourself with the Sphere device
✔ Familiarize yourself with the installation steps and required tools
✔ Inspect your system and parts
Please contact your Synexis Account Representative for questions or additional information.
Included Parts
✔ 1 Synexis®Sphere device
✔ 1 Custom UV-A Bulb
✔ 1 Filter Assembly (x1 Carbon Filter, x1 MERV 11 Filter) – shipped separately
✔ 1 Power Cord
✔ 1 Quick Start Guide
✔ 1 Torx T10 T-Handle screwdriver (for locking screw)
✔ 1 Security Torx T10 “L” shaped tool (for Bulb Cover)
✔ 1 Stand (already installed) and/or a wall mount bracket
After opening the box, unpack and inspect your device for damage.
DO NOT OPERATE THIS DEVICE IF ANY DAMAGE IS NOTED. If the device is damaged, contact your
Synexis Account Representative.

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About Dry Hydrogen Peroxide (DHP™)
Synexis is the sole developer of hydrogen peroxide gas and Dry Hydrogen Peroxide (DHP™)
Technology for occupied spaces. Using DHP™, our patented microbial reduction technology allows
for the natural and continuous reduction of microbial contamination in occupied spaces. Synexis
Microbial Reduction Systems are patented for use in the United States and around the world. By
encompassing all areas of an enclosed space, DHP™ can reach the most important areas of a
facility. The critical differentiator of DHP™ from other forms of hydrogen peroxide is that DHP™ can
be safely delivered in occupied spaces.
Using ambient humidity and oxygen naturally present in your environment, Synexis technology
creates a safe level of hydrogen peroxide (H2O2) gas, which reduces unwanted microbial
contamination in the air and on surfaces. Because DHP™ is a true gas, it can reach the toughest and
most out-of-reach areas of your facility. Dry Hydrogen Peroxide is effective because of its state of
matter and method of action.
Indications for Use
This product is not sold as a medical device and is not intended to be used to diagnose any disease
or condition, nor should it be used in the mitigation, treatment, or prevention of any disease or
condition. The Sphere device is a key component to the Synexis Microbial Reduction System.
Legal Notice
While every attempt is made to ensure the accuracy of the information contained in this manual,
Synexis accepts no liability for errors or omissions, or any consequences deriving from the
use of information contained herein. This Sphere manual is provided “as is” and without any
representation, term, condition or warranty of any kind, either express or implied. To the extent
permitted by law, Synexis shall not be liable to any person or entity for any loss or damage which
may arise from the use of this manual. We reserve the right at any time and without any notice to
remove, amend or vary any of the content which appears herein.
Your Synexis®Sphere
DHP™ System is
Assembled in the USA! E495096

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SPHERE
System Specications
The Sphere is a portable device designed for deployment with an inaccessible HVAC system.
The Sphere can be mounted virtually anywhere and requires only a standard 100–120V, 50/60Hz
VAC outlet.
Specications
Weight 14 lbs.
Electrical
North America:
100–120V, 50/60Hz
.75A 90W
Specications
Material ABS
Color White and Gray
Mounting Options Desktop (Shown),
Wall Mount
Dimensions
Width: 18.7” (47.5 cm)
Height: 18.7” (47.5 cm)
Depth: 7.7” (17.8 cm)
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Installation
Getting to know your device:
The power cord and power switch are
located on the back of the device.
To adjust the device airow, use
the fan speed control switch
located on the side of the device.
Removing the cover:
Remove the safety screws at the top
and bottom.
Hold the bottom of the device.
The Sphere device includes lters (carbon & MERV 11), fan, and one non-germicidal UV-A bulb.
Grab the recess on the top of the
device.
Pull the top and bottom of the cover
to disengage the magnets.
Remove the cover. To put the cover back on, position
the top and bottom pins over the
slots. Let the magnets reengage.
Fasten the safety screws.

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Installation (cont.)
Inserting the Sail:
Hold tabs and insert the Sail at and
horizontally into the slot near the top
of the device.
Replacing the Sail:
Turn the tabs 90 degrees. Remove the old lters and replace
with new ones*.
Hold the tabs of the Sail and pull
toward you.
Remove and insert new Sail.
Replacing the lters:
Turn tabs 90 degrees to secure the
new lters in place.
* First, insert the pleated MERV 11 lter (white or blue) and place on the bottom with the arrows pointing toward the
fan. The carbon lter (black) is placed on top, closest to the fan. The carbon lter can be installed in any direction.

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Installation (cont.)
Inserting or replacing the bulb:
Remove the safety screw on the
bulb cover, using the “L” shaped
Torx Tool.
Align the 4 pins to the female socket
connectors and insert the new bulb.
Remove bulb cover. Remove bulb if already inserted.
Replace bulb cover and fasten the
screw.
Plug in and power on the device.
Green indicator will illuminate when
power is on.
CAUTION: UV Light Source – Disconnect the electrical source of supply to the UV radiation before
opening cover.

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Troubleshooting
If the fan does not operate, contact your Synexis Account Representative at 844-352-7680
for assistance.
Maintenance
To keep your device(s) in top condition, we recommend routine cleaning. If your purchase of the
Synexis Microbial Reduction System includes a maintenance contract, the following recommendations
are handled by Synexis Field Engineers during regular scheduled visits.
• Bulb Replacement: The UV-A bulb should maintain the same intensity no matter the speed of
the fan. Bulb is warrantied for 2 years. The maximum bulb rating is 50V, 21W. Replace bulb with
Model No. M4–CX–08, manufactured by LCD Lighting.
• Filter Cartridge and Sail Replacement: Filter cartridges and Sails are replaced using the typical
schedule below. Each Sail comes pre-packaged in a food-grade plastic bag to maintain quality
before use. For best performance, the Sail should not be removed from the bag until it is time to
insert it into the device. The lters and Sail can be disposed of in regular trash or as recyclable ber
and plastic (frame and polyester fabric). No special handling conditions are required.
Sail Replacement
• First 7-14 days after rst turning device on. This is called the Control Phase and is when a Synexis
System is rst introduced to a new environment and level of bioburden.
• Every 3 months* (once per quarter)
Filter Replacement
• MERV 11 lter:
— First 7-14 Days (MERV 11 lter ONLY) after rst turning device on. This is called the Control
Phase and when the Synexis System is rst introduced into a new environment and new level of
bioburden.
— Every 3 months** (once per quarter)
• Carbon Filter:
— Every 6 months**
Do not try to repair or adjust any of the electrical components in your Sphere device.
Contact Synexis for assistance.
* Complex environments might require a more frequent Sail change. This is identied on the front-end of a project and
would be detailed in the agreement.
** Complex environments (such as industrial applications) involve higher levels of particulates in the air. Under such
conditions, lters may need to be changed on an ‘as-needed basis’.

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WARNING: UV-A bulbs contain a small amount of mercury similar to any uorescent bulb. Check
with your local waste management authority for disposal or recycling requirements. Additional
disposal and recycling information can be found at: www.lamprecycle.org.
Getting the most from your DHP™System
It is important to work with your Synexis Account Representative to determine the proper number of
units for the size and conguration of your space. In some cases, multiple Synexis devices will be
necessary. Be sure to change the Sail according to the recommended replacement schedule. Leave
unopened Sails in their plastic bag and store them in a dark, dry location until you need to replace the
current Sails in your device.
Close your windows and outside doors
The Sphere is designed for enclosed space, so it is important to keep all external windows and doors
closed as much as possible. Open windows and/or doors can signicantly reduce the eciency of
your system by allowing the DHP™ to dissipate out of the facility.
Run your Synexis System 24 hours a day
The Sphere is designed to operate 24 hours a day, 7 days a week. DHP™ is meant to be a continuous
clean technology as opposed to a temporary clean technology. The DHP™ molecule is delicate and
safe at low concentration. Producing it continuously ensures a proper equilibrium concentration in
your space for effective decontamination.*
* DHP™ is deployed at less than 20 parts per billion. This produces extremely effective microbial reduction at incredibly
safe levels of H2O2. A single Synexis device would have to run continuously for 2.5 years to reach the concentration
of 1 droplet of a 3% aqueous solution of H2O2. DHP™ concentrations fall far below acceptable safety limits for human
exposure established by the Occupational Safety and Health Administration (OSHA).

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1-Year Limited Warranty
Contact your Synexis Account Representative for any device questions, service material needs or
device issues. When contacting Synexis for a system issue that is under warranty, please be prepared
to provide the following:
✔ A copy of the bill of sale
✔ Invoice or receipt of purchase
✔ An explanation of the problem or defect

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Synexis®LLC
11711 W 79th St | Lenexa, KS | 66214
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[email protected]
SYN-GEN-110321-002(2)