Synexis SPHERE User manual

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OWNERS MANUAL
SPHERE
SYNEXIS SYSTEM
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Contents
About Synexis®Dry Hydrogen Peroxide (DHP®) 2
Indications for Use, Legal, Patent Info 3
Welcome, Included Parts 4
System Specications 5
General Safety Instructions 6
Device Placement 7
Installation 8
Troubleshooting, Maintenance 11
Getting the Most from Your DHP System 12
Safety Considerations 13
About Dry Hydrogen Peroxide (DHPTM)
Synexis®is the sole developer of hydrogen peroxide gas and Dry Hydrogen Peroxide (DHP™) Technology
for occupied spaces. Using DHP, our patented microbial reduction technology allows for the natural and
continuous reduction of microbial contamination in occupied spaces. Our microbial reduction systems
are patented for use in the United States and around the world. By encompassing all areas of an
enclosed space, DHP can reach the most important areas of a facility. The critical differentiator of DHP
from other forms of hydrogen peroxide is that DHP can be safely delivered in occupied spaces.
Using ambient humidity and oxygen naturally present in your environment, our technology creates a safe
level of hydrogen peroxide (H2O2) gas, which reduces unwanted microbial contamination in the air and
on surfaces. Because DHP is a true gas, it can reach the toughest and most out-of-reach areas of your
facility. Dry Hydrogen Peroxide is effective because of its state of matter and method of action.
Indications for Use
This product is not sold as a medical device and is not intended to be used to diagnose any disease
or condition, nor should it be used in the mitigation, treatment, or prevention of any disease or
condition. The Sphere device is a key component to the Synexis®Microbial Reduction System.
Legal Notice
While every attempt is made to ensure the accuracy of the information contained in this manual,
Synexis®accepts no liability for errors or omissions, or any consequences deriving from the use of
information contained herein. This Sphere manual is provided “as is” and without any representation,
term, condition or warranty of any kind, either express or implied. To the extent permitted by law,
Synexis®shall not be liable to any person or entity for any loss or damage which may arise from the
use of this manual. We reserve the right at any time and without any notice to remove, amend or vary
any of the content which appears herein.
Patent Information
8,168,122 | 8,685,329 | 9,034,255 | D744,627 | 9,370,592 | 9,808,013 | D814006 | 9,924,722 | 10,188,766 |
10,232,076 | 10,285,382 | 10,299,482 | 15/567,564 | 15/570,677 | 15/866,208 | 16/177,592 | 16/271,331 |
16/387,382 | 16/431,032 | 62/914,838 | 16/743,809 | 63/010,659 | 15/866,198
Additional patents pending.
Your Synexis®
Sphere DHP System
is Assembled in the USA!
E495096

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Welcome
Thank you for choosing Synexis, developers of Dry Hydrogen Peroxide (DHPTM) and this Sphere device.
Before using the DHP system, please take a few minutes to:
✔ Familiarize yourself with the Sphere device
✔ Familiarize yourself with the installation steps and required tools
✔ Inspect your system and parts
Please contact your Account Representative for questions or additional information.
Included Parts
✔ 1 Synexis® Sphere device
✔ 1 Custom UV-A Bulb
✔ 1 Filter Assembly (x1 Carbon Filter, x1 MERV 11 Filter) – Shipped separately.
✔ 1 Power Cord
✔ 1 Quick Start Guide
✔ 1 Torx T10 T-Handle screwdriver (for locking screw)
✔ 1 Security Torx T10 “L” shaped tool (for Bulb Cover)
✔ 1 Stand (already installed) and/or a wall mount bracket
After opening the box, unpack and inspect your device for damage.
DO NOT OPERATE THIS DEVICE IF ANY DAMAGE IS NOTED. If the device is damaged, contact your
Synexis Account Representative.
SPHERE
System Specications
The Sphere is a portable device designed for deployment with an inaccessible HVAC system.
The Sphere can be mounted virtually anywhere and requires only a standard 120 VAC outlet.
Specications
Weight 14 lbs.
Material ABS
Color White and Gray
Mounting Options Desktop (Shown),
Wall Mount
Dimensions
Width: 18.7” (47.5 cm)
Height: 18.7” (47.5 cm)
Depth: 7.7” (17.8 cm)
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General Safety Instructions
The Sphere is an electrical device. Please read the safety instructions and considerations before use and
take the necessary precautions to reduce the risk of re, electric shock or injury. The Limited Warranty
applies only if the unit is used in accordance with these instructions.
✔ Use the grounded three-prong power cable provided with your device. The plug ts
securely into a grounded three-prong outlet. Do not alter the plug in any way.
WARNING: Electrical shock can cause personal injury or death.
CAUTION: To reduce the risk of re or electric shock, use indoors only. See instructions.
WARNING: Do not allow the device to become clogged with dust or other debris. Check it
regularly and replace the catalytic Sail or lter if they become clogged.
Device Placement
• Select a location where the air intake and top grille are not obstructed.
• Do not block the air openings.
• Select a dry location. Do not use outdoors or in a wet environment.
• Do not submerge the device in water.
• Do not place ngers and/or objects into the inlet or supply vents.
• Do not allow children or pets to have unsupervised access to this device.
• Do not use any combustible or ammable items on or near this device.
• Do not spill or spray any liquids or aerosols into this device or on the Sail.
• Do not place this device near a heat source.
• Do not sit on or place any object on this device.
• Do not run power cord under carpeting.
• Do not cover power cord with throw rugs, runners, or similar coverings
• Do not route cord under furniture or appliances. Arrange cord away from
trac area and where it will not be tripped over.

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Installation
Getting to know your device:
The power cord and power switch are
located on the back of the device.
To adjust the device airow, use
the fan speed control switch
located on the side of the device.
Removing the cover:
Remove the safety screws at the top
and bottom.
Hold the bottom of the device.
Installation (cont.)
Inserting the Sail:
Hold tabs and insert the Sail at and
horizontally into the slot near the top
of the device.
Replacing the Sail:
Turn the tabs 90 degrees. Remove the old lters and replace
with new ones*.
The Sphere device includes lters (carbon & MERV 11), fan, and one non-germicidal UV-A bulb.
Grab the recess on the top of the
device.
Pull the top and bottom of the cover
to disengage the magnets.
Remove the cover. To put the cover back on, position
the top and bottom pins over the
slots. Let the magnets reengage.
Fasten the safety screws.
Hold the tabs of the Sail and pull
toward you.
Remove and insert new Sail.
Replacing the lters:
Turn tabs 90 degrees to secure the
new lters in place.
*First, insert the pleated MERV 11 lter (white or blue) and place on the bottom with the arrows pointing toward the fan.
The carbon lter (black) is placed on top, closest to the fan. The carbon lter can be installed in any direction.

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Installation (cont.)
Inserting or replacing the bulb:
Remove the safety screw on the
bulb cover, using the “L” shaped
Torx Tool.
Align the 4 pins to the female socket
connectors and insert the new bulb.
Remove bulb cover. Remove bulb if already inserted.
Replace bulb cover and fasten the
screw.
Troubleshooting
If the fan does not operate, contact your Account Representative or Synexis directly at 844-352-7680
for assistance.
Maintenance
To keep your device(s) in top condition, we recommend routine cleaning. If your purchase of the
Synexis® Microbial Reduction System includes a maintenance contract, the following
recommendations are handled by Synexis Field Engineers during regular scheduled visits.
• Bulb Replacement: The UV-A bulb should maintain the same intensity no matter the speed of
the fan. Bulb is warrantied for 2 years. The maximum bulb rating is 50V, 21W. Replace bulb with
Model No. M4–CX–08, manufactured by LCD Lighting.
• Filter Cartridge and Sail Replacement: Filter cartridges and Sails are replaced using the typical
schedule below. Each Sail comes pre-packaged in a food-grade plastic bag to maintain quality
before use. For best performance, the Sail should not be removed from the bag until it is time to
insert it into the device. The lters and Sail can be disposed of in regular trash or as recyclable
ber and plastic (frame and polyester fabric). No special handling conditions are required.
Sail Replacement
• First 7-14 days after rst turning device on. This is called the Control Phase and is when
a Synexis System is rst introduced to a new environment and level of bioburden.
• Every 3 months* (once per quarter)
Filter Replacement
• MERV 11 lter:
• First 7-14 Days (MERV 11 lter ONLY) after rst turning device on. This is called the
Control Phase and when the Synexis System is rst introduced into a new environment
and new level of bioburden.
• Every 3 months** (once per quarter)
• Carbon Filter:
• Every 6 months**
* Complex environments might require a more frequent Sail change. This is identied on the front-end of a project and
would be detailed in the agreement.
** Complex environments (such as industrial applications) involve higher levels of particulates in the air. Under such
conditions, lters may need to be changed on an ‘as-needed basis’.
Do not try to repair or adjust any of the electrical components in your Sphere device.
Contact Synexis for assistance.
WARNING: UV-A bulbs contain a small amount of mercury similar to any uorescent bulb. Check
with your local waste management authority for disposal or recycling requirements. Additional
disposal and recycling information can be found at: www.lamprecycle.org.
Plug in and power on the device.
Green indicator will illuminate when
power is on.
CAUTION: UV Light Source – Disconnect the electrical source of supply to the UV radiation before
opening cover.

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Getting the most from your DHP System
It is important to work with your Account Representative to determine the proper number of units for
the size and conguration of your space. In some cases, multiple Synexis devices will be necessary.
Be sure to change the Sail according to the recommended replacement schedule. Leave unopened
Sails in their plastic bag and store them in a dark, dry location until you need to replace the current
Sails in your device.
Close your windows and outside doors
The Sphere is designed for enclosed space, so it is important to keep all external windows and doors
closed as much as possible. Open windows and/or doors can signicantly reduce the eciency of
your system by allowing the DHP to dissipate out of the facility.
Run your Synexis System 24 hours a day
The Sphere is designed to operate 24 hours a day, 7 days a week. DHP is meant to be a continuous
clean technology as opposed to a temporary clean technology. The DHP molecule is delicate and safe
at low concentration. Producing it continuously ensures a proper equilibrium concentration in your
space for effective decontamination.*
Safety Considerations
Please read, understand, and follow all the safety information contained in these instructions prior to
use of the Sphere device. Retain these instructions for future reference.
To reduce the risk associated with hazardous voltage, re, and/or explosion:
• Plug the power cord correctly and tightly into a properly rated electrical outlet.
• Do not use the device if the power cord is frayed or otherwise damaged.
• Do not touch the power cord with wet hands.
• Do not use outdoors or in a wet environment. This device is for indoor, dry location use only.
• Do not submerge the DHP system in water.
• Do not use any combustible or ammable items on or near the DHP system.
• Do not spill or spray any liquids or aerosols into the device or on the Sail.
• Do not block any air vents during use.
• Do not place the DHP system near a heat source.
• Do not modify or attempt to modify this device.
• Do not disassemble the device beyond lter and Sail replacement as part of regular
maintenance.
To reduce the risk associated with various hazards:
• Read and understand the operating manual before using the device.
• Do not allow children or pets to have unsupervised access to this device.
• Do not sit on or place any object on this device.
*DHP is deployed at less than 20 parts per billion. This produces extremely effective microbial reduction at incredibly safe
levels of H2O2. A single Synexis device would have to run continuously for 2.5 years to reach the concentration of 1 droplet of
a 3% aqueous solution of H2O2. DHP concentrations fall far below acceptable safety limits for human exposure established
by the Occupational Safety and Health Administration (OSHA).

Synexis LLC
11711 W 79th St | Lenexa, KS | 66214
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SYN-GEN-1020-002(1)