Synology DiskStation DS3018xs Manual

Synology DiskStation DS3018xs
Hardware Installation Guide

Table of Contents
Chapter 1: Before You Start
Package Contents 3
Synology DiskStation at a Glance 4
Safety Instructions 5
Chapter 2: Hardware Setup
Tools and Parts for Drive Installation 6
Install Drives 6
Start Up Your DiskStation 9
Add a RAM Module on DiskStation 10
Attach M2D17 Adapter Card to DiskStation 11
Add a Network Interface Card 13
Replace System Fan 15
Chapter 3: Install DSM on DiskStation
Install DSM with Web Assistant 18
Learn More 18
Appendix A: Specications
Appendix B: LED Indicator Table
Synology_HIG_DS3018xs_20170515
2

Thank you for purchasing this Synology product! Before setting up your new DiskStation, please check the
package contents to verify that you have received the items below. Also, make sure to read the safety instructions
carefully to avoid harming yourself or damaging your DiskStation.
Package Contents
Main unit x 1 AC power cord x 1
RJ-45 LAN cable x 2
Screws for 2.5” hard drives x 28
Hard drive tray key x 2
Before You Start 1
Chapter
3
3

4Chapter 1: Before You Start
Synology DiskStation at a Glance
No. Article Name Location Description
1 Status Indicator
Front
Displays the status of the system. For more information, see "Appendix B:
LED Indicator Table".
2 Alert Indicator Displays warnings regarding fan or temperature. For more information, see
"Appendix B: LED Indicator Table".
3 Power Button
1. Press to power on the DiskStation.
2. To power off the DiskStation, press and hold until you hear a beep sound
and the Power LED starts blinking.
4 LAN Indicator Displays the status of the network connection. For more information, see
"Appendix B: LED Indicator Table".
5 Drive Status Indicator Displays the status of the installed drive. For more information, see "Appendix
B: LED Indicator Table".
6 Drive Tray Install drives (hard disk drives or solid state drives) here.
7 Front USB 3.0 Port Connect external hard drives, USB printers, or other USB devices to the
DiskStation here.
8 Drive Tray Lock Lock or unlock drive trays.
9 Power Port
Back
Connect the AC power cord here.
10 Fan Disposes of excess heat and cools the system. If the fan malfunctions, the
DiskStation will emit a beeping sound.
11 PCI Express
Expansion Slot Supports one PCIe x8 slot (x8 link) add-on card.
12 Kensington
Security Slot Attach a Kensington security lock here.
13 LAN Port Connect network cables here.
14 RESET Button
1. Press and hold until you hear a beep sound to restore the default IP
address, DNS server, and password for the admin account.
2. Press and hold until you hear a beep sound, then press and hold again
until you hear three beep sounds to return the DiskStation to “Not Installed”
status so that DiskStation Manager (DSM) can be reinstalled.
15 Rear USB 3.0 Port Connect external hard drives, USB printers, or other USB devices to the
DiskStation here.
16 Expansion Port Connect Synology Expansion Unit1to the DiskStation here.
1For more information about Synology Expansion Unit supported by your DiskStation, please visit www.synology.com.

5Chapter 1: Before You Start
Safety Instructions
Keep away from direct sunlight and away from chemicals. Make sure the environment does not
experience abrupt changes in temperature or humidity.
Place the product right side up at all times.
Do not place near any liquids.
Before cleaning, unplug the power cord. Wipe with damp paper towels. Do not use chemical or
aerosol cleaners.
To prevent the unit from falling over, do not place on carts or any unstable surfaces.
The power cord must plug in to the correct supply voltage. Make sure that the supplied AC voltage is
correct and stable.
To remove all electrical current from the device, ensure that all power cords are disconnected from
the power source.
Risk of explosion if battery is replaced with an incorrect type. Dispose of used batteries appropriately.

Tools and Parts for Drive Installation
• A screwdriver (only for 2.5" drives)
• At least one 3.5” or 2.5” SATA drive (please visit www.synology.com for compatible drive models.)
Warning: If you install a drive that contains data, the system will format the drive and erase all existing data. Please
back up any important data before installation.
Install Drives
1 Press the lower part of the hard drive tray to pop out the handle.
2 Pull the hard drive tray handle in the direction as indicated below to remove the hard drive tray.
Hardware Setup
6
2
Chapter

7Chapter 2: Hardware Setup
3 Load drives in the drive trays.
• For 3.5” drives: Remove the fastening panels from the sides of the drive tray. Place the drive in the drive
tray. Then insert the fastening panels to secure the drive in place.
• For 2.5” drives: Remove the fastening panels from the sides of the drive tray and store them in a safe
place. Place the drive in the blue area (shown below) of the drive tray. Turn the tray upside down and tighten
the screws to secure the drive in place.

8Chapter 2: Hardware Setup
4 Insert the loaded hard drive tray into the empty hard drive bay.
Note: Make sure the tray is pushed in all the way. Otherwise, the drive might not be able to function properly.
5 Press the handle in ush with the front panel to hold the hard drive tray in place.
6 Insert the hard drive tray key into the hard drive tray lock, turn the key clockwise (to the "I" position) to lock the
handle of the hard drive tray, and then remove the key.
7 Repeat the steps above to assemble the other drives you have prepared.
8 Drives are numbered as shown below.
Note: If you want to create a RAID volume, we recommend that all installed drives are of the same size to make the
best use of drive capacity.

9Chapter 2: Hardware Setup
Start Up Your DiskStation
1 Use the LAN cable to connect the DiskStation to your switch, router or hub.
2 Connect one end of the AC power cord to the power port of the DiskStation, and the other to the power outlet.
3 Press the power button.
Congratulations! Your DiskStation is now online and detectable from a network computer.

10 Chapter 2: Hardware Setup
Add a RAM Module on DiskStation
The optional Synology DDR4 RAM module is designed for DiskStation memory expansion. Follow the steps
below to install, check, or remove a RAM module on your DiskStation.
To install the RAM module:
1 Shut down your DiskStation. Disconnect all cables connected to your DiskStation to prevent any possible
damages.
2 The RAM modules are located at the bottom of DS3018xs.
3 Remove the 2 screws that secure the bottom lid. Lift off the lid and place it to the side. You will see one 8GB
module pre-installed.
Important: When you remove the lid, you expose sensitive internal components. Avoid touching anything other than
the memory assembly when you remove or add memory.
4 Insert the new memory module in the slot:
a Align the notch on the gold edge of the module with the notch in the lower memory slot.
b Tilt the card and insert the module into the slot. Make sure the module is properly inserted.
c Push down on the memory module with moderate pressure until you hear a click.
d correctl
Important: Hold the memory module by its edges, and do not touch the golden connectors.
Note: Synology offers RAM modules1for memory upgrade. For more information, please visit www.synology.com/
products/Synology_RAM_Module.
5 Replace the bottom lid. Replace and tighten the 2 screws you removed in step 3.
6 Reconnect the cables you removed in step 1, and then press and hold the power button to turn on your
DiskStation.
1Synology will not provide complete product warranty or technical support if non-Synology RAM modules are used for memory upgrade.

11 Chapter 2: Hardware Setup
To make sure DiskStation recognizes the new memory capacity:
1 Install DiskStation Manager (DSM). (See the next chapter for more information.)
2 Log in to DSM as admin or a user belonging to the administrators group.
3 Check Total Physical Memory in Control Panel > Info Center.
If your DiskStation does not recognize the memory or does not start up successfully, conrm that the memory is
installed correctly.
To remove the RAM Module:
1 Follow step 1 and 2 of the "To install the RAM module" section to shut down your DiskStation, disconnect the
cables, and then remove the bottom lid.
2 Push the levers on both sides of the memory module outwards. The module will be released from the slot.
3 Hold the memory module by its notches and remove it from the slot.
4 Replace the bottom lid. Replace and tighten the screws removed in step 1.
5 Reconnect the cables removed in step 1. Now, you may turn on your DiskStation.
Attach M2D17 Adapter Card to DiskStation
Your DiskStation supports one M2D17 adapter card. To replace the long bracket with the M2D17 adapter card,
please follow the instructions below.
To install the M2D17 adapter card:
1 Shut down your DiskStation and disconnect all cables from your DiskStation to prevent any possible damages.
2 Open the top cover of DiskStation by removing the 6 screws that secure the main unit.

12 Chapter 2: Hardware Setup
3 Add M.2 SSD to M2D17 adapter card:
a Insert M.2 SSD into the slot. Make sure the card is fully inserted.
b Tighten the SSD with a screw.
c Repeat previous two steps if installing another optional SSD is needed. Slot numbereds are shown as below.
4 Install the M2D17 adapter card:
a Remove the screw that secures the adapter slot’s cover.
b Remove the adapter slot’s cover.
c Align the card’s connectors with the adapter slot, and insert the card into the slot.
d Put back and fasten the screw that you removed in step 4-a so as to secure the newly inserted card.
5 Put back the upper case removed in step 2 and tighten the srcews.

13 Chapter 2: Hardware Setup
Add a Network Interface Card
Your DiskStation has a PCI Express expansion slot which allows you to install 10GbE or Gigabit network interface
card for LAN port expansion.1
To install a network interface card:
1 Press and hold the power button until you hear a beep sound to shut down your DiskStation. Disconnect all
cables from your DiskStation to prevent any possible damage.
2 Remove the 6 screws that secure the main unit, and then pull the top cover in the direction as illustrated below.
1For more information about supported 10GbE or Gigabit network interface cards, please visit www.synology.com.

14 Chapter 2: Hardware Setup
3 Remove the expansion slot shield:
a Remove the screw that secures the adapter slot’s cover.
b Remove the adapter slot’s cover.
4 Install the network interface card:
a Align the card’s connectors with the adapter slot, and insert the card into the slot.
b Use two ngers with rm, even pressure to push down on the card and the bracket.
5 Replace the top cover, and then replace and tighten the 6 screws you removed in Step 2.
Note: Make sure the connectors are fully inserted. Otherwise, the network interface card might not be able to function
properly.

15 Chapter 2: Hardware Setup
Replace System Fan
Your DiskStation will beep if either of the system fans is not working. Follow the steps below to replace the
malfunctioning fan with a good one.
To replace the system fan:
1 Shut down your DiskStation and disconnect all cables to prevent any possible damages.
2 Fans are numbered as follows:
3 Remove the 4 screws that secure the fan panel.
4 Remove the malfunctioning fan:
a Pull the fan panel out of your DiskStation.
b Disconnect the 2 fan cables from the connectors located near the bottom of the fan socket, and then
remove the fan panel.

16 Chapter 2: Hardware Setup
c Remove the 4 screws that secure the malfunctioning fan, and then remove the fan.
5 Install the new fan:
a Replace the malfunctioning fan with a good one (with the fan cable within the fan pointing at the bottom-left
corner), and then tighten the 4 screws to secure the new fan.

17 Chapter 2: Hardware Setup
b Connect the 2 fan cables to the connectors located near the bottom of the fan socket, and then replace the
fan panel.
6 Replace and tighten the 4 screws you removed in step 3.
7 Reconnect the cables you removed in step 1, and then press and hold the power button to turn on your
DiskStation.

After hardware setup is nished, please install DiskStation Manager (DSM) – Synology’s web-based operating
system – on your DiskStation.
Install DSM with Web Assistant
Your DiskStation comes with a built-in tool called Web Assistant that helps you download the latest version of
DSM from the Internet and install it on your DiskStation. To use Web Assistant, please follow the steps below.
1 Power on the DiskStation.
2 Open a web browser on a computer connected to the same network as the DiskStation.
3 Enter either of the following into the address bar of your browser:
a nd.synology.com
b diskstation:5000
4 Web Assistant will be launched in your web browser. It will search for and nd the DiskStation within the local
network. The status of the DiskStation should be Not installed.
5 Click Connect to start the setup process and follow the onscreen instructions.
Note:
1. The DiskStation must be connected to the Internet to install DSM with Web Assistant.
2. Suggested browsers: Chrome, Firefox.
3. Both the DiskStation and the computer must be in the same local network.
Learn More
Congratulations! Your DiskStation is now ready for action. For more information or online resources about your
DiskStation, please visit www.synology.com.
Install DSM on DiskStation 3
18
Chapter

Item DS3018xs
Internal Drives 3.5” / 2.5” SATA x 6
Maximum Internal Raw
Capacity
• 60 TB (6 x 10 TB HDD)
• 300TB with DX1215 (expansion unit) x 2
External Device Ports • USB 3.0 x 3
• Expansion port x 2
LAN Ports Gigabit x 4
PCIe Slot PCIe x8 slot (x8 mode) add-on card (optional)
Size (H x W x D) (mm) 166 x 282 x 243
Weight (kg) 5.2
Supported Clients • Windows 7 onward
• Mac OS X 10.10 onward
File Systems • Internal: Btrfs, EXT4
• External: Btrfs, EXT4, EXT3, FAT, NTFS, HFS+, exFAT1
Supported RAID Types • Basic • JBOD • RAID 0 • RAID 1
• RAID 5 • RAID 6 • RAID 10 • RAID F1
Agency Certications • FCC Class B • CE Class B • BSMI Class B
HDD Hibernation Yes
Scheduled Power On/Off Yes
Wake on LAN Yes
Language Localization
Environment Requirements
• Line voltage: 100V to 240V AC
• Frequency: 50/60Hz
• Operating Temperature: 40 to 104˚F (5 to 40˚C)
• Storage Temperature: -5 to 140˚F (-20 to 60˚C)
• Relative Humidity: 5% to 95% RH
Note: Model specications are subject to change without notice. Please refer to www.synology.com for the latest information.
Specications A
19
Appendix
1Support for exFAT can be enabled by purchasing and downloading exFAT Access in Package Center.

LED Indicator Color Status Description
STATUS
Green Static Volume normal
Orange Blinking
Volume degraded / Volume crashed
Volume not created
DSM not installed
Off HDD hibernation
ALERT
Orange Blinking Fan failure / Over temperature
Off System normal
Power
Blue
Static Powered on
Blinking Booting up / Shutting down
Off Powered off
Front LAN
Green
Static Network connected
Blinking Network active
Off No network
Rear LAN
(on right side of jack)
Green Static Gigabit connected
Orange Static 100 Mbps connected
Off 10 Mbps connected / No network
Rear LAN
(on left side of jack)
Green
Static Network connected
Blinking Network active
Off No network
Drive Status Indicator
(on tray)
Green
Static Drive ready and idle
Blinking Accessing drive
Orange Static Drive error / Port disabled1
Off No internal drive
Note: Model specications are subject to change without notice. Please refer to www.synology.com for the latest information.
LED Indicator Table B
20
Appendix
1Please try to restart your DiskStation or re-insert the drive(s), and then run the HDD/SSD manufacturer's diagnostic tool to check the health status of the
drive(s). If you can log into DSM, please run the built-in S.M.A.R.T. test to scan the drive(s). If the problem remains unresolved, please contact Synology
Technical Support for help.