Synway IPPBX Series User manual

Synway IPPBX Series
UC500H
Synway Information Engineering Co., Ltd
www.synway.net

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Content
Content ...................................................................................................i
Copyright Declaration ..........................................................................ii
Chapter 1 Product Introduction...........................................................1
1.1 Characteristic Features.................................................................................. 1
1.2 Hardware Description .................................................................................... 1
Appendix A Technical Specifications ..................................................3
Appendix B Technical/sales Support ..................................................4

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Copyright Declaration
All rights reserved; no part of this document may be reproduced or transmitted in any form or by
any means, electronic or mechanical, without prior written permission from Synway Information
Engineering Co., Ltd (hereinafter referred to as ‘Synway’).
Synway reserves all rights to modify this document without prior notice. Please contact Synway
for the latest version of this document before placing an order.
Synway has made every effort to ensure the accuracy of this document but does not guarantee
the absence of errors. Moreover, Synway assumes no responsibility in obtaining permission and
authorization of any third party patent, copyright or product involved in relation to the use of this
document.

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Chapter 1 Product Introduction
Thank you for choosing the Synway IPPBX Series UC500H products (hereinafter referred to as
‘UC500H’). This products integrate the analog, digital and wireless subboards, can connect the
traditional phone sets, the fax machines, the PSTN and the enterprise PBX as well as the wireless
network to implement multiple features of analog, digital and wireless gateways, providing a
powerful, reliable and cost-effective VoIP solution for such occasions as IP call centers and
multi-branch agencies.
1.1 Characteristic Features
UC500H-30 supports up to 30 concurrent calls and up to 150 extensions.
UC500H-60 supports up to 60 concurrent calls and up to 300 extensions.
UC500H-80 supports up to 80 concurrent calls and up to 400 extensions.
UC500H-100 supports up to 100 concurrent calls and up to 500 extensions.
Built in with multi-level IVR systems, supporting teleconferencing, call queuing, CDR,
sound monitoring, call broadcasting, etc.
Supports HTTPS, TLS and SRTP to guarantee the safety of communications.
Includes two Gigabit Ethernet network interface cards, supporting three modes: Dual,
Bridge and Route.
Has 16G internal storage with extendable external storage via TF and USB cards.
1.2 Hardware Description
UC500H uses the cortex A53 hardware architecture and supports two Gigabit Ethernet ports.The
table below gives a detailed introduction to the interfaces, buttons and LEDs on UC500H.
Interface
Description
LAN
Amount: 2
Type: RJ-45
Bandwidth: 10/100Mbps
Self-Adaptive Bandwidth Supported
Auto MDI/MDIX Supported
Console Port
Amount: 1
Type: RS-232
Baud Rate: 115200 bps
Connector: MiniUSB
Data Bits: 8 bits
Stop Bit: 1 bit
Parity Unsupported
Flow Control Unsupported
Button
Description
Power Key
The power key for the board power supply
Reset Button
Restore the gateway to factory settings.
LED
Description

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Power Indicator
Indicates the power state. It lights up when the gateway starts up with the
power cord well connected.
Run Indicator
Indicates the running status.
Alarm Indicator
Alarms the device malfunction.
Link Indicator
The green LED on the left of LAN, indicating the network connection status.
ACT Indicator
The orange LED on the right of LAN, whose flashing tells data are being
transmitted.
For other hardware parameters, refer to Appendix A Technical Specifications.

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Appendix A Technical Specifications
Dimensions
440×88×372mm3
Weight
5.4kg
Environment
Operating temperature: 0 ℃ —45 ℃
Storage temperature: -20 ℃ —85 ℃
Humidity: 8%—90% non-condensing
Storage humidity: 8%—90% non-condensing
LAN
Amount: 2 (10/100 BASE-TX (RJ-45))
Self-adaptive bandwidth supported
Auto MDI/MDIX supported
Console Port
Amount: 1 (RS-232)
Baud rate: 115200bps
Connector: MiniUSB Connector
Data bits: 8 bits
Stop bit: 1 bit
Parity unsupported
Flow control unsupported
Note: Follow the above settings to configure the serial
port; or it may work abnormally.
Power Requirements
Input power: 100~240V AC
Maximum power consumption ： ≤150W
Signaling & Protocol
SS7: TUP, ISUP
ISDN: ISDN User Side, ISDN Network Side
SS1: SS1 Signaling
SIP signaling: SIP V1.0/2.0, RFC3261
Audio Encoding & Decoding
G.711A
64 kbps
G.711U
64 kbps
G.729A/B
8 kbps
G723
5.3/6.3 kbps
G722
64 kbps
AMR
4.75/5.15/5.90/6.70/7.40/7.9
5/10.20/12.20 kbps
iLBC
13.3/15.2 kbps
Sampling Rate
8kHz
Safety
Lightning resistance: Level 4

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Appendix B Technical/sales Support
Thank you for choosing Synway. Please contact us should you have any
inquiry regarding our products. We shall do our best to help you.
Headquarters
Synway Information Engineering Co., Ltd
http://www.synway.net/
9F, Synway D&R Center, No.3756, Nanhuan Road, Binjiang District,
Hangzhou, P.R.China, 310053
Tel: [phone]
Fax: [phone]
Wechat QR Code: Scan the QR code below to add us on Wechat.
Technical Support
Tel: [phone]
Mobile: [phone]
Email: [email protected]
Email: [e-mail]
MSN: synway[email protected]
Sales Department
Tel: [phone]
Tel: [phone]
Fax: [phone]
Email: [e-mail]