Grandstream Networks UCM6510 User manual

Grandstream Networks, Inc.
UCM6510 IP PBX
User Manual
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UCM6510 IP PBX User Manual
Index
CHANGE LOG...........................................................................................12
FIRMWARE VERSION 1.0.0.25..........................................................................................................12
WELCOME ................................................................................................13
PRODUCT OVERVIEW.............................................................................15
FEATURE HIGHTLIGHTS...................................................................................................................15
TECHNICAL SPECIFICATIONS .........................................................................................................16
INSTALLATION .........................................................................................19
EQUIPMENT PACKAGING.................................................................................................................19
CONNECT YOUR UCM6510 ..............................................................................................................19
CONNECT THE UCM6510...........................................................................................................19
SAFETY COMPLIANCES ...................................................................................................................20
WARRANTY........................................................................................................................................20
GETTING STARTED .................................................................................21
USE THE LCD MENU.........................................................................................................................21
USE THE LED INDICATORS..............................................................................................................23
USE THE WEB GUI ............................................................................................................................24
ACCESS WEB GUI ......................................................................................................................24
WEB GUI CONFIGURATIONS.....................................................................................................25
WEB GUI LANGUAGES...............................................................................................................25
SAVE AND APPLY CHANGES.....................................................................................................26
MAKE YOUR FIRST CALL..................................................................................................................27
SYSTEM SETTINGS .................................................................................29
NETWORK SETTINGS.......................................................................................................................29
BASIC SETTINGS........................................................................................................................29
802.1X ..........................................................................................................................................34
STATIC ROUTES .........................................................................................................................36
PORT FORWORDING .................................................................................................................38
FIREWALL...........................................................................................................................................40
STATIC DEFENSE .......................................................................................................................40
DYNAMIC DEFENSE...................................................................................................................43
FAIL2BAN.....................................................................................................................................44
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CHANGE PASSWORD .......................................................................................................................45
LDAP SERVER....................................................................................................................................45
LDAP SERVER CONFIGURATIONS...........................................................................................46
LDAP PHONEBOOK....................................................................................................................47
LDAP CLIENT CONFIGURATIONS.............................................................................................48
HTTP SERVER....................................................................................................................................50
EMAIL SETTINGS...............................................................................................................................51
TIME SETTINGS.................................................................................................................................53
AUTO TIME UPDATING...............................................................................................................53
SET TIME MANUALLY.................................................................................................................55
NTP SERVER......................................................................................................................................55
PROVISIONING.........................................................................................57
OVERVIEW .........................................................................................................................................57
AUTO PROVISIONING.......................................................................................................................57
MANUAL PROVISIONING..................................................................................................................60
DISCOVERY.................................................................................................................................60
ASSIGNMENT..............................................................................................................................61
CREATE NEW DEVICE................................................................................................................62
PROVISIONING ...........................................................................................................................62
EXTENSIONS............................................................................................63
CREATE NEW USER..........................................................................................................................63
CREATE NEW SIP EXTENSION .................................................................................................63
CREATE NEW IAX EXTENSION.................................................................................................66
CREATE NEW FXS EXTENSION................................................................................................69
BATCH ADD EXTENSIONS................................................................................................................73
BATCH ADD SIP EXTENSIONS ..................................................................................................73
BATCH ADD IAX EXTENSIONS..................................................................................................75
EDIT EXTENSION...............................................................................................................................78
EXPORT EXTENSIONS......................................................................................................................79
IMPORT EXTENSIONS.......................................................................................................................79
EMAIL TO USER.................................................................................................................................80
ANALOG TRUNKS....................................................................................83
ANALOG TRUNKS CONFIGURATION...............................................................................................83
PSTN DETECTION.............................................................................................................................85
ANALOG HARDWARE CONFIGURATION.........................................................................................89
DIGITAL TRUNKS.....................................................................................91
DIGITAL HARDWARE CONFIGURATION..........................................................................................91
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DIGITAL TRUNK CONFIGURATION.................................................................................................100
DIRECT OUTWARD DIALING (DOD) VIADIGITALTRUNKS..........................................................101
DIGITAL TRUNK TROUBLESHOOTING ..........................................................................................101
DATA TRUNK..........................................................................................103
VOIP TRUNKS.........................................................................................105
VOIP TRUNK CONFIGURATION......................................................................................................105
DIRECT OUTWARD DIALING (DOD) VIAVOIP TRUNKS...............................................................112
CALL ROUTES........................................................................................115
OUTBOUND ROUTES...................................................................................................................... 115
INBOUND ROUTES..........................................................................................................................117
INBOUND RULE CONFIGURATIONS.......................................................................................117
BLACKLIST CONFIGURATIONS...............................................................................................120
CONFERENCE BRIDGE.........................................................................123
CONFERENCE BRIDGE CONFIGURATIONS..........................................................................123
JOIN A CONFERENCE CALL....................................................................................................125
INVITE OTHER PARTIES TO JOIN CONFERENCE.................................................................125
DURING THE CONFERENCE...................................................................................................126
RECORD CONFERENCE..........................................................................................................127
IVR...........................................................................................................129
CONFIGURE IVR..............................................................................................................................129
CREATE IVR PROMPT.....................................................................................................................131
RECORD NEW IVR PROMPT...................................................................................................131
UPLOAD IVR PROMPT .............................................................................................................132
LANGUAGE SETTINGS FOR VOICE PROMPT ....................................133
DOWNLOAD AND INSTALL VOICE PROMPT PACKAGE...............................................................133
VOICEMAIL.............................................................................................137
CONFIGURE VOICEMAIL ................................................................................................................137
VOICEMAIL EMAIL SETTINGS ........................................................................................................138
CONFIGURE VOICEMAIL GROUP..................................................................................................139
RING GROUP..........................................................................................141
CONFIGURE RING GROUP.............................................................................................................141
PAGING AND INTERCOM GROUP ........................................................143
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CONFIGURE PAGING/INTERCOM GROUP....................................................................................143
CALL QUEUE..........................................................................................145
CONFIGURE CALL QUEUE .............................................................................................................145
EXTENSION GROUPS............................................................................149
CONFIGURE EXTENSION GROUPS ..............................................................................................149
USE EXTENSION GROUPS.............................................................................................................149
PICKUP GROUPS...................................................................................151
CONFIGURE PICKUP GROUPS......................................................................................................151
MUSIC ON HOLD....................................................................................153
FAX/T.38 ..................................................................................................155
CONFIGURE FAX/T.38 .....................................................................................................................155
SAMPLE CONFIGURATION TO RECEIVE FAX FROM PSTN LINE...............................................156
SAMPLE CONFIGURATION FOR FAX-TO-EMAIL..........................................................................158
DISA ........................................................................................................159
BLF AND EVENT LIST............................................................................161
BLF....................................................................................................................................................161
EVENT LIST......................................................................................................................................161
DIAL BY NAME .......................................................................................165
DIAL BY NAME CONFIGURATION...................................................................................................165
CALL FEATURES ...................................................................................169
FEATURE CODES ............................................................................................................................169
CALL RECORDING...........................................................................................................................172
CALL PARK .......................................................................................................................................173
PARK A CALL.............................................................................................................................173
RETRIEVE THE PARKED CALL................................................................................................173
INTERNAL OPTIONS..............................................................................175
INTERNAL OPTIONS/GENERAL .....................................................................................................175
INTERNAL OPTIONS/JITTER BUFFER...........................................................................................177
INTERNAL OPTIONS/RTP SETTINGS ............................................................................................177
INTERNAL OPTIONS/STUN MONITOR...........................................................................................178
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IAX SETTINGS........................................................................................179
IAX SETTINGS/GENERAL................................................................................................................179
IAX SETTINGS/REGISTRATION......................................................................................................179
IAX SETTINGS/STATIC DEFENSE ..................................................................................................180
SIP SETTINGS ........................................................................................183
SIP SETTINGS/GENERAL................................................................................................................183
SIP SETTINGS/MISC........................................................................................................................184
SIP SETTINGS/SESSION TIMER.....................................................................................................184
SIP SETTINGS/TCP and TLS...........................................................................................................185
SIP SETTINGS/NAT..........................................................................................................................186
SIP SETTINGS/TOS..........................................................................................................................187
STATUS AND REPORTING ....................................................................189
PBX STATUS.....................................................................................................................................189
TRUNKS.....................................................................................................................................189
EXTENSIONS.............................................................................................................................190
QUEUES.....................................................................................................................................192
CONFERENCE ROOMS............................................................................................................193
INTERFACES STATUS ..............................................................................................................193
DIGITAL CHANNELS STATUS...................................................................................................195
PARKING LOT............................................................................................................................196
SYSTEM STATUS.............................................................................................................................197
GENERAL...................................................................................................................................197
NETWORK .................................................................................................................................198
STORAGE USAGE.....................................................................................................................198
RESOURCE USAGE..................................................................................................................199
SYSTEM EVENTS ............................................................................................................................200
ALERT EVENTS LIST................................................................................................................200
ALERT LOG................................................................................................................................202
ALERT CONTACT......................................................................................................................202
CDR...................................................................................................................................................203
DOWNLOADED CDR FILE........................................................................................................205
STATISTICS................................................................................................................................207
RECORDING FILES...................................................................................................................208
CDR API CONFIGURATION FILES...........................................................................................208
UPGRADING AND MAINTENANCE.......................................................215
UPGRADING.....................................................................................................................................215
UPGRADING VIA NETWORK....................................................................................................215
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UPGRADING VIA LOCAL UPLOAD...........................................................................................216
NO LOCAL FIRMWARE SERVERS...........................................................................................218
BACKUP............................................................................................................................................218
LOCAL BACKUP........................................................................................................................219
DATA SYNC................................................................................................................................219
RESTORE CONFIGURATION FROM BACKUP FILE ...............................................................220
CLEANER..........................................................................................................................................221
RESETAND REBOOT......................................................................................................................222
SYSLOG............................................................................................................................................223
TROUBLESHOOTING ......................................................................................................................224
ETHERNET CAPTURE..............................................................................................................224
IP PING.......................................................................................................................................224
TRACEROUTE...........................................................................................................................225
PRI/SS7/MFC/R2 SIGNALING TRACE......................................................................................225
ANALOG RECORD TRACE.......................................................................................................226
EXPERIENCING THE UCM6510 SERIES IP PBX..................................229
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Table of Tables
UCM6510 IP PBX User Manual
Table 1: Technical Specifications ................................................................................................................16
Table 2: UCM6510 Equipment Packaging..................................................................................................19
Table 3: LCD Menu Options........................................................................................................................22
Table 4: UCM6510 LED INDICATORS.......................................................................................................23
Table 5: UCM6510 Network Settings->Basic Settings................................................................................29
Table 6: UCM6510 Network Settings->802.1X...........................................................................................36
Table 7: UCM6510 Network Settings->Static Routes .................................................................................36
Table 8: UCM6510 Network Settings->Port Forwarding.............................................................................38
Table 9: UCM6510 Firewall->Static Defense->Current Service..................................................................40
Table 10: Typical Firewall Settings..............................................................................................................41
Table 11: Firewall Rule Settings..................................................................................................................42
Table 12: UCM6510 Firewall Dynamic Defense .........................................................................................43
Table 13: Fail2Ban Settings........................................................................................................................44
Table 14: HTTP Server Settings..................................................................................................................51
Table 15: Email Settings..............................................................................................................................51
Table 16:Auto Time Updating.....................................................................................................................54
Table 17:Auto Provision Settings ...............................................................................................................59
Table 18: SIP Extension Configuration Parameters....................................................................................63
Table 19: IAX Extension Configuration Parameters....................................................................................67
Table 20: FXS Extension Configuration Parameters ..................................................................................69
Table 21: Batch Add SIP Extension Parameters.........................................................................................73
Table 22: BatchAdd IAX Extension Parameters.........................................................................................75
Table 23:Analog Trunk Configuration Parameters.....................................................................................83
Table 24: PSTN Detection for Analog Trunk ...............................................................................................88
Table 25:Analog Hardware Configuration Parameters...............................................................................90
Table 26: Digital Hardware Configuration Parameters: E1 - PRI_NET/PRI_CPE.....................................92
Table 27: Digital Hardware Configuration Parameters: E1 - SS7...............................................................94
Table 28: Digital Hardware Configuration Parameters: E1 - MFC/R2.........................................................95
Table 29: Digital Hardware Configuration Parameters: T1/J1 - PRI_NET/PRI_CPE..................................97
Table 30: Digital Hardware Configuration Parameters: T1/J1 - SS7...........................................................98
Table 31: Digital Trunk Configuration Parameters ....................................................................................100
Table 32: Data Trunk Configuration Parameters.......................................................................................104
Table 33: SIP Trunk Configuration Parameters.........................................................................................105
Table 34: IAX Trunk Configuration Parameters.........................................................................................109
Table 35: Outbound Route Configuration Parameters..............................................................................115
Table 36: Inbound Rule Configuration Parameters...................................................................................118
Table 37: Conference Bridge Configuration Parameters..........................................................................123
Table 38: Conference Caller IVR Menu ....................................................................................................127
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Table 39: IVR Configuration Parameters ..................................................................................................129
Table 40: Voicemail Settings.....................................................................................................................137
Table 41: Voicemail Email Settings...........................................................................................................139
Table 42: Voicemail Group Settings..........................................................................................................140
Table 43: Ring Group Parameters ............................................................................................................141
Table 44: Paging/Intercom Group Configuration Parameters...................................................................143
Table 45: Call Queue Configuration Parameters......................................................................................145
Table 46: FAX/T.38 Settings......................................................................................................................155
Table 47: DISA Settings ............................................................................................................................159
Table 48: Event List Settings.....................................................................................................................162
Table 49: UCM6510 Feature Codes .........................................................................................................169
Table 50: Internal Options/General...........................................................................................................175
Table 51: Internal Options/Jitter Buffer......................................................................................................177
Table 52: Internal Options/RTP Settings...................................................................................................177
Table 53: Internal Options/STUN Monitor.................................................................................................178
Table 54: IAX Settings/General.................................................................................................................179
Table 55: IAX Settings/Registration ..........................................................................................................179
Table 56: IAX Settings/Static Defense ......................................................................................................180
Table 57: SIP Settings/General.................................................................................................................183
Table 58: SIP Settings/Misc ......................................................................................................................184
Table 59: SIP Settings/Session Timer.......................................................................................................184
Table 60: SIP Settings/TCP and TLS........................................................................................................185
Table 61: SIP Settings/NAT.......................................................................................................................186
Table 62: SIP Settings/ToS........................................................................................................................187
Table 63: Trunk Status...............................................................................................................................189
Table 64: Extension Status........................................................................................................................191
Table 65: Agent Status ..............................................................................................................................192
Table 66: Interface Status Indicators.........................................................................................................193
Table 67: Parking Lot Status.....................................................................................................................196
Table 68: System Status->General...........................................................................................................197
Table 69: System Status->Network...........................................................................................................198
Table 70: CDR Filter Criteria.....................................................................................................................203
Table 71: CDR Statistics Filter Criteria......................................................................................................207
Table 72: CDRAPI Configuration Files.....................................................................................................208
Table 73: CDRAPI URI Parameters.........................................................................................................209
Table 74: Network Upgrade Configuration................................................................................................215
Table 75: Data Sync Configuration ...........................................................................................................220
Table 76: Cleaner Configuration ...............................................................................................................222
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Table of Figures
UCM6510 IP PBX User Manual
Figure 1: UCM6510 Front View...................................................................................................................19
Figure 2: UCM6510 Back View...................................................................................................................19
Figure 3: UCM6510 web GUI Login Page ..................................................................................................24
Figure 4: UCM6510 web GUI Language.....................................................................................................26
Figure 5: UCM6510 web GUI: Apply Changes ...........................................................................................26
Figure 6: UCM6510 Network Interface Method: Route...............................................................................32
Figure 7: UCM6510 Network Interface Method: Switch..............................................................................33
Figure 8: UCM6510 Network Interface Method: Dual.................................................................................34
Figure 9: UCM6510 Using 802.1X as Client...............................................................................................35
Figure 10: UCM6510 Using 802.1X EAP-MD5...........................................................................................35
Figure 11: UCM6510 Static Route Sample.................................................................................................37
Figure 12: UCM6510 Static Route Configuration........................................................................................38
Figure 13: UCM6510 Port Forwarding Configuration .................................................................................39
Figure 14: GXP2160 WebAccess Using UCM6510 Port Forwarding........................................................40
Figure 15: Create New Firewall Rule..........................................................................................................42
Figure 16: Configure Dynamic Defense......................................................................................................44
Figure 17: LDAP Server Configurations......................................................................................................46
Figure 18: Default LDAP Phonebook DN....................................................................................................47
Figure 19: Default LDAP Phonebook Attributes..........................................................................................47
Figure 20: Add LDAP Phonebook...............................................................................................................48
Figure 21: Edit LDAP Phonebook...............................................................................................................48
Figure 22: GXP2200 LDAP Phonebook Configuration...............................................................................50
Figure 23: UCM6510 Email Settings...........................................................................................................52
Figure 24: UCM6510 Email Settings: Send Test Email...............................................................................53
Figure 25: Set Time Manually .....................................................................................................................55
Figure 26: UCM6510 Zero Config...............................................................................................................58
Figure 27: Auto Provision Settings..............................................................................................................59
Figure 28: Auto Discover.............................................................................................................................60
Figure 29: Discovered Devices...................................................................................................................61
Figure 30: Assign Extension To Device.......................................................................................................61
Figure 31: Create New Device....................................................................................................................62
Figure 32: Export Extensions......................................................................................................................79
Figure 33: Export Extensions......................................................................................................................79
Figure 34: Email To User: Prompt Information............................................................................................80
Figure 35: Email To User: Account Registration Information and QR Code...............................................81
Figure 36: Email To User: LDAP Client Information and QR Code.............................................................81
Figure 37: UCM6510 FXO Tone Settings ...................................................................................................86
Figure 38: UCM6510 PSTN Detection........................................................................................................86
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Figure 39: UCM6510 PSTN Detection:Auto Detect...................................................................................87
Figure 40: UCM6510 PSTN Detection: Semi-Auto Detect .........................................................................87
Figure 41: FXS Ports Signaling Preference................................................................................................89
Figure 42: FXO Ports ACIM Settings ..........................................................................................................89
Figure 43: Digital Hardware Configuration..................................................................................................91
Figure 44: Troubleshooting Digital Trunks ................................................................................................102
Figure 45: Data Trunk Web Page..............................................................................................................103
Figure 46: Data Trunk Configuration.........................................................................................................104
Figure 47: DOD extension selection.........................................................................................................113
Figure 48: Edit DOD..................................................................................................................................113
Figure 49: Blacklist Configuration Parameters..........................................................................................120
Figure 50: Conference Invitation From web GUI ......................................................................................125
Figure 51: Conference Recording.............................................................................................................128
Figure 52: Click On Prompt To Create IVR Prompt..................................................................................131
Figure 53: Record New IVR Prompt .........................................................................................................131
Figure 54: Upload IVR Prompt..................................................................................................................132
Figure 55: Language Settings for Voice Prompt.......................................................................................134
Figure 56: Voice Prompt Package List......................................................................................................134
Figure 57: New Voice Prompt LanguageAdded.......................................................................................135
Figure 58: Voicemail Email Settings .........................................................................................................138
Figure 59: Voicemail Group.......................................................................................................................139
Figure 60: Ring Group...............................................................................................................................141
Figure 61: Ring Group Configuration........................................................................................................142
Figure 62: Paging/Intercom Group............................................................................................................143
Figure 63: Page/Intercom Group Settings ................................................................................................144
Figure 64: Call Queue...............................................................................................................................145
Figure 65: Agent Login Settings................................................................................................................147
Figure 66: Edit Extension Group...............................................................................................................149
Figure 67: Select Extension Group in Outbound Route............................................................................150
Figure 68: Edit Pickup Group....................................................................................................................151
Figure 69: Music On Hold Default Class...................................................................................................153
Figure 70: Configure Analog Trunk without Fax Detection .......................................................................156
Figure 71: Configure Extension For Fax Machine....................................................................................157
Figure 72: Configure Inbound Rule for Fax...............................................................................................157
Figure 73: Create Fax Extension..............................................................................................................158
Figure 74: Inbound Route to Fax Extension .............................................................................................158
Figure 75: Create New DISA.....................................................................................................................159
Figure 76: Create New Event List.............................................................................................................162
Figure 77: Create Dial By Name Group....................................................................................................165
Figure 78: Dial By Name Group In IVR Key Pressing Events ..................................................................166
Figure 79: Dial By Name Group In Inbound Route...................................................................................166
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Figure 80: Configure Extension First Name And Last Name....................................................................167
Figure 81: Download Recording File from CDR Page..............................................................................172
Figure 82: Status->PBX Status .................................................................................................................189
Figure 83: Trunk Status.............................................................................................................................189
Figure 84: Extension Status......................................................................................................................191
Figure 85: Queue Status...........................................................................................................................192
Figure 86: Conference Room Status.........................................................................................................193
Figure 87: Digital Channels Status............................................................................................................196
Figure 88: Parking Lot Status....................................................................................................................196
Figure 89: System Status->Storage Usage...............................................................................................199
Figure 90: System Status->Resource Usage............................................................................................199
Figure 91: System Events->Alert Events Lists: Disk Usage .....................................................................200
Figure 92: System Events->Alert Events Lists: Modify Admin Password.................................................200
Figure 93: System Events->Alert Events Lists: Memory Usage...............................................................201
Figure 94: System Events->Alert Events Lists: System Reboot...............................................................201
Figure 95: System Events->Alert Events Lists: System Update...............................................................201
Figure 96: System Events->Alert Events Lists: System Crash.................................................................202
Figure 97: System Events->Alert Log.......................................................................................................202
Figure 98: CDR Filter................................................................................................................................203
Figure 99: Call Report...............................................................................................................................204
Figure 100: Call Report Entry withAudio Recording File..........................................................................205
Figure 101: Downloaded CDR File Sample - Call To Shows "s" ..............................................................205
Figure 102: Downloaded CDR File Sample - Source Channel and Dest Channel 1................................206
Figure 103: Downloaded CDR File Sample - Source Channel and Dest Channel 2................................206
Figure 104: Downloaded CDR File Sample - Source Channel and Dest Channel 3................................206
Figure 105: CDR Statistics........................................................................................................................207
Figure 106: Network Upgrade...................................................................................................................215
Figure 107: Local Upgrade........................................................................................................................216
Figure 108: Upgrading Firmware Files......................................................................................................217
Figure 109: Reboot UCM6510..................................................................................................................217
Figure 110: Local Backup..........................................................................................................................219
Figure 111: Data Sync...............................................................................................................................220
Figure 112: Restore UCM6510 from Backup File.....................................................................................221
Figure 113: Cleaner...................................................................................................................................222
Figure 114: Reset and Reboot..................................................................................................................223
Figure 115: Ethernet Capture....................................................................................................................224
Figure 116: PING.......................................................................................................................................225
Figure 117: Traceroute..............................................................................................................................225
Figure 118: Troubleshooting Analog Trunks..............................................................................................227
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CHANGE LOG
This section documents significant changes from previous versions of the UCM6510 user manual. Only
major new features or major document updates are listed here. Minor updates for corrections or editing
are not documented here.
FIRMWARE VERSION 1.0.0.25
This is the initial version.
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WELCOME
Thank you for purchasing Grandstream UCM6510 IP PBX appliance. The UCM6510 is an innovative IP
PBX appliance for E1/T1/J1 networks that brings enterprise-grade unified communications and security
protection to enterprises, small-to-medium businesses (SMBs), retail environments and residential
settings in an easy-to-manage fashion. Powered by an advanced hardware platform and revolutionary
software functionalities, the UCM6510 offers a breakthrough turnkey solution for converged voice, video,
data, fax, security surveillance, and mobility applications out of the box without any extra license fees or
recurring costs.
Caution:
Changes or modifications to this product not expressly approved by Grandstream, or operation of this
product in any way other than as detailed by this User Manual, could void your manufacturer warranty.
Warning:
Please do not use a different power adapter with the UCM6510 as it may cause damage to the products
and void the manufacturer warranty.
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This document is subject to change without notice. The latest electronic version of this user manual is
available for download here:
http://www.grandstream.com/support
Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for
any purpose without the express written permission of Grandstream Networks, Inc. is not permitted.
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PRODUCT OVERVIEW
FEATURE HIGHTLIGHTS
1 GHz quad-core Cortex A9 application processor, large memory (1GB DDR3 RAM, 32GB Flash),
and dedicated high performance multi-core DSP array for advanced voice processing
1 Integrated 1 T1/E1/J1 interface, 2 PSTN trunk FXO ports, 2 analog telephone/Fax FXS ports with
lifeline capability in case of power outage, and up to 50 SIP trunk accounts
Hardware DSP based 128ms-tail-length carrier-grade line echo cancellation (LEC), hardware based
caller ID/call progress tone and smart automated impedance matching for various countries
Gigabit network port(s) with integrated PoE, USB, SD card; integrated NAT router with advanced QoS
support
Strong defense against malicious attacks (Fail2ban, Whitelist, Blacklist, alerts, etc.)
Data communication via T1/E1/J1 and data-voice combined communication via T1/E1/J1 with SS7 or
PRI
Supports up to 2000 SIP endpoint registrations, up to 200 concurrent calls (up to 100 SRTP
encrypted concurrent calls), and up to 64 conference attendees
Flexible dial plan, call routing, site peering, call recording (manual and automatic per SIP call and SIP
trunk), central control panel for endpoints, integrated NTP server, and integrated LDAP contact
directory
Automated detection and provisioning of IP phones, video phones, ATAs, gateways, SIP cameras,
and other endpoints for easy deployment
Strongest-possible security protection using SRTP, TLS, and HTTPS with hardware encryption
accelerator
Redundant power supply, advanced support for Hot Standby Clustering and High Availability to
minimize system down time (pending)
Automatic export of previous day’s data; periodically cleans up user data
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TECHNICAL SPECIFICATIONS
Table 1: Technical Specifications
Interfaces
Analog Telephone FXS Ports
2 RJ11 ports (both with lifetime capability in case of power outage)
PSTN Line FXO Ports
2 RJ11 ports (both with lifeline capability in case of power outage)
T1/E1/J1 Interface
1 RJ45 port
Network Interfaces
Dual Gigabit ports (switched or routed) with PoE;
A 3rd Gigabit port for Hot-Standby Clustering
NAT Router
Yes (user configurable)
Peripheral Ports
USB, SD
LED Indicators
Power 1/2, PoE, USB, SD, T1/E1/J1, FXS 1/2, FXO 1/2, LAN, WAN,
Cluster Heartbeat
LCD Display
128x32 dot matrix graphic LCD with DOWN and OK buttons
Reset Switch
Yes, long press for factory reset and short press for reboot
Voice/Video Capabilities
Voice-over-Packet
Capabilities
LEC with NLP Packetized Voice Protocol Unit, 128ms-tail-length carrier
grade Line Echo Cancellation, Dynamic Jitter Buffer, Modem detection
and auto-switch to G.711
Voice and Fax Codecs
G.711 A-law/U-law, G.722, G.723.1 5.3K/6.3K, G.726, G.729A/B, iLBC,
GSM, AAL2-G.726-32, ADPCM; T.38
Video Codecs
H.264, H.263, H.263+
QoS
Layer 3 QoS, Layer 2 QoS
Signaling and Control
DTMF Methods
In Audio, RFC2833, and SIP INFO
Digital Signaling
PRI, SS7, MFC/R2
Provisioning Protocol and
Plug-and-Play
TFTP/HTTP/HTTPS, auto-discovery & auto-provisioning of Grandstream
IP endpoints via ZeroConfig (DHCP Option 66/multicast SIP
SUBSCRIBE/mDNS), eventlist between local and remote trunks
Network Protocols
TCP/UDP/IP, RTP/RTCP, ICMP, ARP, DNS, DDNS, DHCP, NTP, TFTP,
SSH, HTTP/HTTPS, PPPoE, SIP (RFC3261), STUN, SRTP, TLS, LDAP,
HDLC, HDLC-ETH, PPP, Frame Relay (pending)
Disconnect Methods
Call Progress Tone, Polarity Reversal, Hook Flash Timing, Loop Current
Disconnect, Busy Tone
Security
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Media
SRTP, TLS, HTTPS, SSH
Advanced Defense
Fail2ban, alert events, Whitelist, Blacklist, strong password based access
control
Physical
Universal Power Supply
Input: 100-240VAC, 50-60Hz; Output: DC+12VDC, 1.5A
Physical
Unit Weight: 2.165 KG; Package weight: 3.012 KG
Dimensions
440mm (L) x 185mm (W) x 44mm (H)
Environmental
Operating: 32 - 113oF / 0 - 45oC, Humidity 10-90% (non-condensing)
Storage: 14 - 140oF / -10 - 60oC, Humidity 10-90% (non-condensing)
Mounting
Rack mount and Desktop
Additional Features
Multi-language Support
English, Simplified Chinese, Traditional Chinese, Spanish, French,
Portuguese, German, Russian, Italian, Polish, Czech for web GUI;
Customizable IVR/voice prompts for English, Chinese, British English,
German, Spanish, Greek, French, Italian, Dutch, Polish, Portuguese,
Russian, Swedish, Turkish, Hebrew and Arabic
Caller ID
Bellcore/Telcordia, ETSI-FSK, ETSI-DTMF, SIN 227 - BT, NTT Japan
(pending)
Polarity Reversal/ Wink
Yes, with enable/disable option upon call establishment and termination
Call Center
Multiple configurable call queues, automatic call distribution (ACD)
based on agent skills/availability/busy level, in-queue announcement
Customizable Auto Attendant
Up to 5 layers of IVR (Interactive Voice Response)
Maximum Call Capacity
Up to 2000 registered SIP endpoints, up to 200 concurrent calls
Conference Bridges
Up to 8 bridges, up to 64 simultaneous conference attendees
Call Features
Call park, call forward, call transfer, DND, DISA, ring group, pickup
group, blacklist, paging/intercom and etc
Compliance
FCC: Part 15 (CFR 47) Class B, Part 68
CE: EN55022 Class B, EN55024, EN61000-3-2, EN61000-3-3,
EN60950-1, TBR21, RoHS
A-TICK: AS/NZS CISPR 22 Class B, AS/NZS CISPR 24, AS/NZS
60950, AS/ACIF S002
ITU-T K.21 (Basic Level); UL 60950 (power adapter)
T1: TIA-968-B Section 5.2.4
E1: TBR12/TBR13, E1: AS/ACIF
VoIPon www.voipon.co.uk [email protected] Tel: [phone] Fax: [phone]

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VoIPon www.voipon.co.uk [email protected] Tel: [phone] Fax: [phone]