Tadiran Telecom TGW1E1-2G User manual

1
TGWxE1-2G
PRI (ISDN)
Trunk Gateway Series
User Configuration Manual
TGW1E1-2G
TGW2E1-2G
TGW4E1-2G
Document Edition 2.1

The information contained in this document is proprietary and is subject to all relevant copyright, patent and other
laws protecting intellectual property, as well as any specific agreement protecting TADIRAN TELECOM (TTL)
L.P.’s (herein referred to as the “Manufacturer”) rights in the aforesaid information. Neither this document nor the
information contained herein may be published, reproduced or disclosed to third parties, in whole or in part,
without the express, prior, written permission of the Manufacturer. In addition, any use of this document or the
information contained herein for any purposes other than those for which it was disclosed is strictly forbidden.
The Manufacturer reserves the right, without prior notice or liability, to make changes in equipment design or
specifications.
Information supplied by the Manufacturer is believed to be accurate and reliable. However, no responsibility is
assumed by the Manufacturer for the use thereof nor for the rights of third parties which may be affected in any
way by the use thereof.
Any representation(s) in this document concerning performance of the Manufacturer’s product(s) are for
informational purposes only and are not warranties of future performance, either express or implied. The
Manufacturer’s standard limited warranty, stated in its sales contract or order confirmation form, is the only
warranty offered by the Manufacturer in relation thereto.
This document may contain flaws, omissions or typesetting errors; no warranty is granted nor liability assumed in
relation thereto unless specifically undertaken in the Manufacturer’s sales contract or order confirmation.
Information contained herein is periodically updated and changes will be incorporated into subsequent editions. If
you have encountered an error, please notify the Manufacturer. All specifications are subject to change without
prior notice.
© Copyright by TADIRAN TELECOM (TTL) L.P., 2013-2015.
All rights reserved worldwide.
All trademarks contained herein are the property of their respective holders.

3
Record of Changes
Edition
No.
Issue
Date
Brief Description
2.1
Oct-6-2015
Added US ALARMS database requirements
2.0
Aug-30-2015
1st edition TGW1E1-2G, TGW2E1-2G, TGW4E1-2G
Based on NR Document No.: MB5-E001-P, Document Version: 201504
Document Rev. 01 (Apr, 2015 )
The TGW gateways support centralized auto provision. This will be
supported as part of Aeonix version 3.
1.1
Nov-10-2014
Removed all “encryption” occurrences. There is no encryption in the TGW gateway.
Remove RADIUS
1.0
Nov-21-2013
1st edition TGW1E1, TGW2E1

i
Table of Contents
Table of Contents ............................................................................................................................................. i
List of Figures................................................................................................................................................. iv
List of Tables................................................................................................................................................... vi
1 Overview..................................................................................................................................................... 1-1
1.1 Product Introduction...........................................................................................................................................1-1
1.2 Features.............................................................................................................................................................1-1
1.3 Equipment Structure..........................................................................................................................................1-3
1.3.1 Front & Back Panel.................................................................................................................................1-3
1.3.2 CON Port................................................................................................................................................1-5
1.3.3 Specifications .........................................................................................................................................1-6
2 Installation Preparation............................................................................................................................. 2-7
2.1 Installation Precautions......................................................................................................................................2-7
2.2 Site Requirements .............................................................................................................................................2-7
2.2.1 Temperature and Humidity.....................................................................................................................2-7
2.2.2 Cleanliness.............................................................................................................................................2-7
2.2.3 Power Supply .........................................................................................................................................2-8
2.2.4 Grounding...............................................................................................................................................2-8
2.2.5 Electromagnetic Environment.................................................................................................................2-8
2.2.6 Other Facilities........................................................................................................................................2-8
2.3 Opening Inspection............................................................................................................................................2-9
3 Installation Procedure............................................................................................................................... 3-1
3.1 Tools and Meters...............................................................................................................................................3-1
3.2 Rack Mounting...................................................................................................................................................3-1
3.2.1 Attaching the Brackets............................................................................................................................3-1
3.2.2 Mounting the Gateway............................................................................................................................3-1
3.3 Installing Cables.................................................................................................................................................3-3
3.3.1 Connecting Console Port........................................................................................................................3-3
3.3.2 Connecting the Ethernet Cable...............................................................................................................3-3
3.3.3 Connecting the T1/E1 Cable...................................................................................................................3-4
3.3.4 Connecting the Grounding Cable ...........................................................................................................3-4
3.3.5 Connecting the Power Cord....................................................................................................................3-5
3.3.6 Verifying Installation ...............................................................................................................................3-5
4 Powering up the Gateway......................................................................................................................... 4-1
4.1 Verification before Power-up..............................................................................................................................4-1
4.1.1 Checklist.................................................................................................................................................4-1
4.1.2 Checking Power Supply..........................................................................................................................4-1
4.1.3 Powering up the Gateway.......................................................................................................................4-1

ii
5 TGW Configuration.................................................................................................................................... 5-1
5.1 Login..................................................................................................................................................................5-1
5.2 Buttons Used on Gateway Management Interface.............................................................................................5-2
5.3 Basic Configuration............................................................................................................................................5-3
5.3.1 Network Configuration............................................................................................................................5-3
5.3.2 System Configuration .............................................................................................................................5-6
5.3.3 SIP Configuration ...................................................................................................................................5-8
5.3.4 TDM Configuration ...............................................................................................................................5-10
5.3.5 FoIP......................................................................................................................................................5-13
5.4 ISDN................................................................................................................................................................5-14
5.5 Advanced Configuration...................................................................................................................................5-18
5.5.1 Routing Table.......................................................................................................................................5-19
5.5.2 Application Examples of Routing Table................................................................................................5-23
5.5.3 IP Table................................................................................................................................................5-24
5.5.4 Digit Map ..............................................................................................................................................5-25
5.5.5 System..................................................................................................................................................5-27
5.5.6 Security.................................................................................................................................................5-29
5.5.7 White List..............................................................................................................................................5-30
5.5.8 Media Stream.......................................................................................................................................5-31
5.5.9 SIP Related Configuration....................................................................................................................5-33
5.5.10 RADIUS [Not Applicable]....................................................................................................................5-34
5.5.11 Encryption [Not Applicable].................................................................................................................5-34
5.5.12 Call Progress Tone Plan.....................................................................................................................5-35
5.6 Status...............................................................................................................................................................5-36
5.7 Log Management.............................................................................................................................................5-37
5.7.1 System Status ......................................................................................................................................5-37
5.7.2 Call Message........................................................................................................................................5-39
5.7.3 ISDN Status..........................................................................................................................................5-40
5.7.4 System Startup.....................................................................................................................................5-42
5.7.5 Manage Log..........................................................................................................................................5-43
5.8 System Tool.....................................................................................................................................................5-44
5.8.1 Change Password ................................................................................................................................5-44
5.8.2 Export Data...........................................................................................................................................5-45
5.8.3 Import Data...........................................................................................................................................5-45
5.8.4 Software Upgrade.................................................................................................................................5-46
5.8.5 Restore Factory Settings......................................................................................................................5-48
5.8.6 Software Restart...................................................................................................................................5-48
5.8.7 System Reboot.....................................................................................................................................5-48
5.9 Version Information..........................................................................................................................................5-49
5.10 Logout............................................................................................................................................................5-49
6 Aeonix Configuration ................................................................................................................................ 6-1
6.1 License Requirements .......................................................................................................................................6-1
6.2 Basic Configuration............................................................................................................................................6-2
7 Status Verification ..................................................................................................................................... 7-1
7.1 Verification.........................................................................................................................................................7-1

iii
8 Appendix: Quick Configuration Procedure ............................................................................................ 8-1
8.1 Gateway Unit Configuration...............................................................................................................................8-1
8.1.1 Basic Configuration ................................................................................................................................8-1
8.1.2 Advanced Configuration .........................................................................................................................8-4
8.1.3 ISDN Configuration.................................................................................................................................8-6
8.2 Aeonix Configuration..........................................................................................................................................8-6
8.3 Verification.........................................................................................................................................................8-6

iv
List of Figures
Figure 1-1 Front Panel.............................................................................................................................................1-3
Figure 1-2 Back Panel .............................................................................................................................................1-4
Figure 1-3 RJ45 to RS232 serial cable....................................................................................................................1-5
Figure 1-4 USB to RS232 converter cable...............................................................................................................1-5
Figure 3-1 Installation of TGWxE1-2G Series L-shape Brackets.............................................................................3-1
Figure 3-2 Mount TGWxE1-2G to Rack...................................................................................................................3-2
Figure 3-3 Cable of Connecting TGWxE1-2G CON.................................................................................................3-3
Figure 3-4 Connecting the T1/E1Cable....................................................................................................................3-4
Figure 5-1 Login Interface for TGWxE1-2G Gateway Configuration........................................................................5-1
Figure 5-2 Network Configuration Interface.............................................................................................................5-3
Figure 5-3 System Configuration Interface ..............................................................................................................5-6
Figure 5-4 SIP Configuration Interace......................................................................................................................5-8
Figure 5-5 TDM Configuration Interface.................................................................................................................5-10
Figure 5-6 FoIP Configuration Interface.................................................................................................................5-13
Figure 5-7 ISDN Configuration Interface 1.............................................................................................................5-14
Figure 5-8 ISDN Configuration Interface 1 (including Link Data Configuration).....................................................5-15
Figure 5-9 ISDN configuration Interface 1 (ISDN-B Channel)................................................................................5-17
Figure 5-10 Configuration Interface for Routing Table...........................................................................................5-19
Figure 5-11 Configuration Interface for IP Table....................................................................................................5-24
Figure 5-12 Configuration Interface for Digit Map..................................................................................................5-25
Figure 5-13 System Advanced Configuraiton Interface..........................................................................................5-27
Figure 5-14 Security Configuration Interface .........................................................................................................5-29
Figure 5-15 White List Configuration Interface.......................................................................................................5-30
Figure 5-16 Media Stream Configuration Interface................................................................................................5-31
Figure 5-17 SIP Related Configuration Interface ...................................................................................................5-33
Figure 5-18 Tones Configuration Interface ............................................................................................................5-35
Figure 5-19 ISDN Status Interface.........................................................................................................................5-36
Figure 5-20 System Status Interface......................................................................................................................5-37
Figure 5-21 Call Message Interface.......................................................................................................................5-39
Figure 5-22 ISDN Status Interface.........................................................................................................................5-40
Figure 5-23 System Startup Interface....................................................................................................................5-42
Figure 5-24 Manage Log Interface.........................................................................................................................5-43
Figure 5-25 Change Password Interface ...............................................................................................................5-44
Figure 5-26 Export Data Interface..........................................................................................................................5-45
Figure 5-27 Import Data Interface..........................................................................................................................5-45
Figure 5-28 Interface of Upgrade...........................................................................................................................5-46
Figure 5-29 File Upload Interface...........................................................................................................................5-46
Figure 5-30 Upgrade Interface...............................................................................................................................5-47
Figure 5-31 Prompt of Upgrade Process ...............................................................................................................5-47
Figure 5-32 Interface of Successful Upgrade.........................................................................................................5-47
Figure 5-33 Version Information Interface..............................................................................................................5-49
Figure 6-1 Aeonix License Information Page...........................................................................................................6-1
Figure 6-2 Aeonix Trunk Page.................................................................................................................................6-2

v
Figure 7-1 ISDN1 Configuration Interface................................................................................................................7-1

vi
List of Tables
Table 1-1 Front Panel..............................................................................................................................................1-3
Table 1-2 Indicators.................................................................................................................................................1-3
Table 1-3 Pinouts of Ethernet Ports.........................................................................................................................1-4
Table 1-4 Pinouts of T1/E1 Module..........................................................................................................................1-4
Table 1-5 Description of Back Panel........................................................................................................................1-4
Table 1-6 Standard Table for Lead Wire of Pin at Configuration Port (CON)...........................................................1-5
Table 1-7 Attributes of CON Port.............................................................................................................................1-5
Table 1-8 Specifications...........................................................................................................................................1-6
Table 2-1 Standard Configuration............................................................................................................................2-9
Table 5-1 Network Configuration Interface ..............................................................................................................5-3
Table 5-2 System Configuration Parameters...........................................................................................................5-6
Table 5-3 Codec Methods Supported by Gateway ..................................................................................................5-7
Table 5-4 SIP Configuration Parameters.................................................................................................................5-8
Table 5-5 SIP Trunk User name / Password............................................................................................................5-9
Table 5-6 TDM Configuration Parameters.............................................................................................................5-10
Table 5-7 Operated Numbers and Translation Rules.............................................................................................5-11
Table 5-8 FoIP Configuration Parameters .............................................................................................................5-13
Table 5-9 ISDN Configuration Parameters ............................................................................................................5-15
Table 5-10 Routing Table Format..........................................................................................................................5-20
Table 5-11 Number Transformations.....................................................................................................................5-21
Table 5-12 Routing Destination .............................................................................................................................5-22
Table 5-13 Description of Digit map.......................................................................................................................5-25
Table 5-14 Advanced System Configuration Parameters......................................................................................5-27
Table 5-15 Security Configuration Parameters......................................................................................................5-29
Table 5-16 Media Stream Configuration Parameters.............................................................................................5-31
Table 5-17 SIP Related Configuration Parameter..................................................................................................5-33
Table 5-18 Tones Configuration Parameters.........................................................................................................5-35
Table 5-19 Status Parameters...............................................................................................................................5-36
Table 5-20 System Status Parameters..................................................................................................................5-37
Table 5-21 ISDN Status Parameters......................................................................................................................5-40
Table 5-22 Manage Log Parameters .....................................................................................................................5-43

TGWxE1-2G PRI (ISDN) Trunk
Gateway Series for Aeonix User Configuration Manual
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1 Overview
1.1 Product Introduction
The TGW1E1-2G, TGW2E1-2G, and TGW4E1-2G (herein referred to as the “TGWxE1-2G”) SIP-ISDN
trunking gateway is one of VoIP gateway product series for Aeonix UC&C.It uses SIP and T1/E1
interfaces for the inter-conversion of IP packets and PCM signals, allowing the interworking of the
IP-based Aeonix UC&C voice network with legacy Public Switched Telephone Network (PSTN), and the
private branch exchange (PBX) of an enterprise.
As a carrier-class VoIP gateway, the TGWxE1-2G is designed according to the requirements of telecom
operators, integrators, value-added service providers as well as large and medium-sized enterprises for
VoIP services. The TGWxE1-2G has distinctive advantages over other similar products in terms of
performance, system reliability, compatibility and cost performance. In addition, the TGWxE1-2G has
efficient software/hardware architecture and powerful DSP processing capabilities, ensuring the
realization of major functions (including the conversion between PCM signals and IP packets, G.711 or
G.729A encoding and decoding of voice signal, echo cancellation, etc.) even under full load conditions.
By supporting ISDN PRI signalling, the TGWxE1-2G can control its calls with the PSTN or PBX. The
call control between the TGWxE1-2G and Aeonix is carried out through Session Initiation Protocol (SIP).
1.2 Features
The TGWxE1-2G has the following characteristics:
High performance
The DSP chip with powerful voice processing used by the TGWxE1-2G is developed by the TI Company.
Its DSP daughterboard ensures a 6000 MIPS processing capability for each TGW gateway, enabling the
TGWxE1-2G to provide functions of voice signal processing (G.711, G.729A, and G.723.1), echo
cancellation, and fax relay (T.38) under full load conditions (120 calls).
High security
The network security of the TGWxE1-2G has been confirmed by NSFOCUS, a proven global leader in
providing enterprise-level network security solutions and services. To ensure better security, the
TGWxE1-2G supports Secure Shell (SSH) and provides functions including automatic password strength
test, password change notification, password anti-crack, ciphertext data storage, external network access
control, blacklist/whitelist, and system log backup.
High reliability and maintainability
To meet the requirements of telecom operators on gateway reliability, the hardware design of the
TGWxE1-2G, from architecture to component selection, takes full consideration of improving the mean

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Gateways Series for Aeonix User Configuration Manual
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time between failures (MTBF), including features such as redundant power supply option and dual
Ethernet ports. In addition, the TGWxE1-2G uses a Web-based graphical management interface to
facilitate user configuration and routine maintenance.
Low cost and high reward
How to reduce cost and investment risk is one of the major challenges a user faces when choosing an
IP-based new generation voice device. The TGWxE1-2G helps reduce users’ cost by adding new
functions and applications to keep up with the ongoing evolution of VoIP technologies. This can be
realized through Tadiran’s software upgrade free-of-charge policy within the life cycle of the
TGWxE1-2G.
In support of multiple protocols
The TGWxE1-2G supports different kinds of protocols including Session Initiation Protocol (SIP),
Real-time Transport Protocol (RTP), Trivial File Transfer Protocol (TFTP), File Transfer Protocol (FTP),
Hypertext Transfer Protocol (HTTP), and Session Traversal Utilities for NAT (STUN). Also, the
TGWxE1-2G supports different technologies including ISDN PRI signalling, G.711, G.729A, or G.723.1
encoding and decoding, G.168 echo cancellation, Dual-Tone Multi-frequency (DTMF) message
transmission (RFC 2833), and fax relay (T.38).

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Gateways Series for Aeonix User Configuration Manual
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1.3 Equipment Structure
1.3.1 Front & Back Panel
Figure 1-1 Front Panel
Table 1-1 Front Panel
Item
Mark
Description
①
RST
Pressing the RST button for less than 3 sec: no action will be taken.
Pressing the RST button for more than 3 sec: the factory settings will be restored.
②
PWR
Indicators for power supply, system status and alarm, respectively.
③
STU
④
ALM
⑤
CON
A configuration interface.
⑥
ETH
Specifies an RJ45 module interface.
Interfaces ETH1 and ETH2 share the same IP address for allowing access to the external
network. Dual-LAN redundancy is supported.
⑦
AUX
An RJ45 interface.
Interfaces AUX1 and AUX2 share the same IP address for local management and
configuration.
⑧
T1/E1
An RJ45 interface, in support of 1 T1/E1, 2 T1/E1, and 4 T1/E1. Each T1 interface
supports up to 24 voice channels; each E1 interface supports up to 30 voice channels with
ISDN PRI signalling.
⑨
SD
An SD card socket.
Table 1-2 Indicators
Flashing indicator - A signal that flashes at a fast rate of on/off pulses
Blinking indicator - A signal that flashes at a slow rate of on/off pulses
Mark
Function
Status
Description
PWR
Power Indicator
Green
Power on
Off
Power off
STU
Status Indicaor
Off
System failed and inactive
Flashing Red
System is in a diagnostic mode and you can execute limited operation
(e.g. Log in to system through Telnet).
Steady Red
System is powered up and not operating normally yet

TGWxE1-2G PRI (ISDN) Trunk
Gateways Series for Aeonix User Configuration Manual
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Mark
Function
Status
Description
Flashing Green
System is operating normally
ALM
Alarm Indicator
Green
No alarms
Flashing Red
New alarms occurred
Red
Alarms exist
ETH
Interface state
indicator
Green On
The transmit speed is 1000M bit/s.
Green Off
The transmit speed is 10M bit/s or 100M bit/s.
Yellow On
The link has been established but no service traffic is transmitted.
Flashing Yellow
Service traffic is being transmitted on the link.
Yellow Off
The link is not established.
AUX
Interface state
indicator
Green On
The transmit speed is 1000M bit/s.
Green Off
The transmit speed is 10M bit/s or 100M bit/s.
Yellow On
The link has been established but no service traffic is transmitted.
Flashing Yellow
Service traffic is being transmitted on the link.
Yellow Off
The link is not established.
T1/E1
Interface state
indicator
Long Green
The connection works normally.
Blinking Red
A remote alarm has been generated.
Long Red
A local alarm has been generated.
Off
No connection is established.
Table 1-3 Pinouts of Ethernet Ports
RJ45 Pin-out
1
2
3
6
Description
TX+
TX-
RX+
RX-
Table 1-4 Pinouts of T1/E1 Module
RJ45 Pin-out
1
2
3
4
5
6
7
8
Description
RX Ring
RX Tip
NC
TX Ring
TX Tip
NC
NC
NC
Figure 1-2 Back Panel
Table 1-5 Description of Back Panel
Item
Description
①
AC power socket, 100-240VAC voltage input
②
Ground pole

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1.3.2 CON Port
The TGWxE1-2G provides one configuration interface (CON) of RJ45 interface for local management
and debugging.
Table 1-6 Standard Table for Lead Wire of Pin at Configuration Port (CON)
Pin number of RJ45 plug
1
2
3
4
5
6
7
8
Description
NC
NC
TXD
GND
GND
RXD
NC
NC
Pairing connection with DB9
female plug
2
5
3
Pairing connection with DB25
male plug
3
7
2
The configured interface is connected to the RS232 port on the PC, allowing the PC to establish the
connection with the TGWxE1-2G by configuring a terminal emulator. The configured interface of
TGWxE1-2G is in a 3-wire configuration: one TXD (data transmission terminal), one RXD (data
reception terminal), and one GND (ground terminal).
Please use a RJ45 to RS232 serial cable as shown in Figure 1-3 for connecting the CON port on
TGWxE1-2G side and the RS232 port on the PC side. If the connection is established between
TGWxE1-2G and the mobile PC with no RS232 ports, please use the cable together with USB to RS232
converter cable as shown in Figure 1-4.
Figure 1-3 RJ45 to RS232 serial cable
Figure 1-4 USB to RS232 converter cable
Table 1-7 Attributes of CON Port
Attributes
Description
Connector
RJ45
Interface count
1
Interface standard
RS232
Baud rate
115200
Data bit
8
Parity
No
Stop bit
1
Traffic control
No

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Gateways Series for Aeonix User Configuration Manual
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1.3.3 Specifications
Table 1-8 Specifications
Item
Description
Basic
Ethernet
RJ45, 4×10/100/1000M Base-T, self-adaptive
E1/T1Interface
4, 120 simultaneous VoIP calls
SD Interface
1
CON Interface
RJ45
System Memory
256MB
System Flash
32MB
Processor
TI AM3352
DSP
TI C5509
Power
100-240VAC, 50/60Hz, 1A
Power Consumption
18W (Max)
Size (H×W×D)
44×440×300 mm,1Uformfactor
Weight
net weight:3 kg gross weight (with box): 5 kg
Environment Requirements
Operating Environment
0 to 40℃, Non-Condensing Humidity 10 to 95%
Storage Environment
-10 to 60℃, Non-Condensing Humidity 10 to 95%

TGWxE1-2G PRI (ISDN) Trunk
Gateways Series for Aeonix User Configuration Manual
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2 Installation Preparation
To avoid personal injury and TGW damage, please read this chapter carefully before installation.
2.1 Installation Precautions
For your safety, please follow the precautions when TGWxE1-2G is installed and used.
Keep the site free from heat and humidity
Take precautions with use of high-voltage electricity
Please let an experienced or trained operator install and maintain the TGWxE1-2G
Wear a static discharge wrist strap
Ensure the proper electrical grounding of installed equipment
Properly connect the power cable to the TGWxE1-2G
Do not plug the power cable when in use
UPS is advised
2.2 Site Requirements
2.2.1 Temperature and Humidity
Check the temperature and humidity of the equipment room. To ensure normal operation and long service
life of the TGW gateway, the temperature and humidity in the room should be kept at the proper range.
The humidity in the equipment room should be kept between 10% and 90% (non-condensing). Abnormal
humidity conditions may cause problems to the TGW gateway:
Long term high humidity may lead to bad insulation and even cause electricity leakage, mechanical
property change and corrosion.
Low humidity is likely to leave captive screws too loose due to static electricity built up and the
insulation washer shrinkage.
The temperature in the equipment room should be kept between 0℃and 40℃. Abnormal temperature
conditions may cause problems to the gateway:
High temperature accelerates aging of electrical parts and insulation materials.
Low temperature, however, may destabilize the operation of the gateway.
2.2.2 Cleanliness
Dust is very harmful to the safe operation of the gateway. Dust that is adsorbed by static electricity acts as
an insulator, which not only affects the service life of the gateway but also leads to communication failure.
Therefore, the room of the gateway must be kept clean.

TGWxE1-2G PRI (ISDN) Trunk
Gateways Series for Aeonix User Configuration Manual
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To ensure adequate ventilation to keep the gateway from overheating, there should be adequate clearance
for the air intake and the air exhaust vents. Keep at least 6 cm clearance at the left and right side of the
chassis where the air intake is and at least 15 cm clearance at the rear of the chassis where the exhaust
vents are located.
The rack for the TGWxE1-2G should have a good ventilation system.
2.2.3 Power Supply
Check the power supply system against the electrical specification of the gateway.
2.2.4 Grounding
To maintain good voice quality, proper grounding of the AC supply is critical to minimize the noise from
AC interference. Therefore, the following conditions must be ensured:
The AC power outlet has a protection ground contact.
The ground contact of the AC supply must be grounded properly.
Avoid sharing the multi-outlet power strip with other devices that may generate electrical interference.
TGWxE1-2G is chassis based with ground tab.
In a site that can provide ground for the chassis, the ground tab at the rear panel of the chassis for the
TGWxE1-2G must be properly grounded.
2.2.5 Electromagnetic Environment
Any possible interference source, wherever it is from, impacts the gateway negatively. To resist the
interference, make sure that:
Keep the TGW gateway far from radio transimitting stations, radar stations, and high-frequency
devices. Use electromagnetic shielding when necessary.
The TGW gateway is capable for secondary lightning protection on wires and cables that connected to
outside buildings. The site must provide the primary lightning protection.
The power supply system should be used independently as much as possible and effective measures of
preventing electric grid from interference should be adopted.
Ensure a good power grounding effect of equipment or add a lightning protector.
2.2.6 Other Facilities
Rack/Workbench –the TGWxE1-2G is designed to be installed in a standard 19-inch rack, which
should provide adequate air-flow to cool down the TGW gateway, and should be firm enough to
support the weight of the gateway. It is also recommended that the rack is earth grounded properly.
PSTN Line - If the gateway is equipped with a T1/E1 interface, be sure to subscribe PSTN lines from
the local telephone company and activate the lines prior to the installation.
IP Network - The gateway is connected to the IP network through its 10/100/1000 base-T Ethernet
port and communicate with other equipment is through the network. Inspect the IP network at the site,
including router, switch, cable wiring, etc., and make sure they are ready for the gateway.
AC Power Outlets - The gateway needs an AC power supply, and sometimes the power is provided
through a power strip with an extension cord. Verify that each socket outlet on the power strip is
equipped with a protective earth contact and the protective action is not negated by using an extension
power cord.

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Gateways Series for Aeonix User Configuration Manual
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2.3 Opening Inspection
After the completion of installation preparation, you should open the box for inspection. Make sure the
gateway and all in-box accessories match the description below.
A TGWxE1-2G with basic configuration should include components as shown in the following table.
Table 2-1 Standard Configuration
Description
Quantity
Unit
TGWxE1-2G
1
Set
Power Cord
1
Set
Grounding Cable
1
Set
Rack Mounting Kits
1
Set
T1/E1Cable
1 to 4
Set
The package list is only for reference. Changes may be made without notification. The detailed
inclusions are on the shipping list enclosed in the TGW package. Please contact your supplier if you
have any questions.