Tadiran Telecom Coral FlexiCom CoraliPx FlexSet-IP 280S User manual

Creating a new world of IPportunities
.
IP Station
Terminal Equipment
Installation, Administration
and Hardware Reference
Manual
FlexSet-IP 280S
(Edition 2)

© Copyright by TADIRAN TELECOM LTD., 2005-2009.
All rights reserved worldwide.
The Coral is Protected by U.S. Patents 6,594,255; 6,598,098; 6,608,895; 6,615,404
All trademarks contained herein are the property of their respective holders.
The information contained in this document is proprietary and is subject to all relevant
copyright, patent and other laws protecting intellectual property, as well as any specific
agreement protecting TADIRAN TELECOM LTD.'s (herein referred to as the "Manufacturer")
rights in the aforesaid information. Neither this document nor the information contained herein
may be published, reproduced or disclosed to third parties, in whole or in part, without the
express, prior, written permission of the Manufacturer. In addition, any use of this document or
the information contained herein for any purposes other than those for which it was disclosed is
strictly forbidden.
The Manufacturer reserves the right, without prior notice or liability, to make changes in
equipment design or specifications.
Information supplied by the Manufacturer is believed to be accurate and reliable. However, no
responsibility is assumed by the Manufacturer for the use thereof nor for the rights of third
parties which may be effected in any way by the use thereof.
Any representation(s) in this document concerning performance of the Manufacturer's
product(s) are for informational purposes only and are not warranties of future performance,
either express or implied. The Manufacturer's standard limited warranty, stated in its sales
contract or order confirmation form, is the only warranty offered by the Manufacturer in
relation thereto.
This document may contain flaws, omissions or typesetting errors; no warranty is granted nor
liability assumed in relation thereto unless specifically undertaken in the Manufacturer's sales
contract or order confirmation. Information contained herein is periodically updated and
changes will be incorporated into subsequent editions. If you have encountered an error, please
notify the Manufacturer. All specifications are subject to change without prior notice.

Coral FlexSet-IP 280S Installation Manual i
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TOC
Table of Contents
About this Manual ...........................................................................................1
Document Description.............................................................................. 1
Related Documentation............................................................................ 3
Special Symbols Used in this Manual ...................................................... 4
About the FlexSet-IP 280S..............................................................................5
General Information.................................................................................. 5
Features................................................................................................... 5
Operating Requirements .......................................................................... 8
Phone Installation and Configuration ..............................................................9
Unpacking the Phone............................................................................... 9
Installing the Phone.................................................................................. 9
Powering the Phone............................................................................... 10
Registering the Phone in the Coral IPx / FlexiCom................................ 11
Registering the Parameters in the Phone .............................................. 13
Completing the Registration................................................................... 14
Phone Hardware Description ........................................................................17
Overview ................................................................................................ 17
Unpacking and Assembling the Phone .................................................. 17
Connecting the Network (LAN / PC)....................................................... 23
Positioning and Mounting the Phone...................................................... 28
Supplying Power to the Phone......................................................................41

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TOC
Power over Ethernet “IEEE 802.3AF” – Type A & B .............................. 41
Local Power Adaptor Option – Type C................................................... 44
Tips - Which Type is the Best?............................................................... 46
Connecting the AC Wall Power adaptor (TPS – Type C)....................... 47
Checking the Phone Connectivity .......................................................... 48
Coral IPx and FlexiCom Registration............................................................49
Overview and Minimum Requirements .................................................. 49
PI Parameters for Reference.................................................................. 50
Defining the MAC Address..................................................................... 51
PI Programming – FlexSet-IP 280S Registration Parameters ............... 53
Post-Registration Test Parameters ........................................................ 56
Survivability ............................................................................................ 57
Configuring the Phone via its Keypad...........................................................59
SysDef Menu.......................................................................................... 59
Setting IP Parameters for the FlexSet-IP 280S...................................... 64
Adjusting the Local Time Zone............................................................... 66
Adjusting the Ring Tone......................................................................... 67
Configuring the Phone via its Web Page.......................................................69
Browsing to the Phone Web Page ......................................................... 70
Configuring FlexSet-IP 280S Network Parameters via the Web............ 72
Upgrading the FlexSet-IP 280S Software Version ................................. 73
Viewing FlexSet-IP 280S Statistics via the Web .................................... 73
Resetting the FlexSet-IP 280S via the Web........................................... 73
Customizing the Phone.................................................................................75
Printing DESI Labels .............................................................................. 75
Inserting the Telephone Number............................................................ 77

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Diagnostics and Troubleshooting..................................................................79
Basic Problems with the Phone.............................................................. 79
Failure Messages During Installation and Setup.................................... 80
Failure Messages During a Call ............................................................. 82
Upgrading the Phone Firmware Software..................................................... 83
Upgrading the Software Version ............................................................ 83
Canceling the Version Upgrade ............................................................. 85
Viewing the Current FlexSet-IP 280S Software Version ........................ 85
Specifications ................................................................................................87

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Coral FlexSet-IP 280S Installation Manual About this Manual 1
Coral FlexSet-IP 280S Installation Manual
1
1About this Manual
................................................................................................................
Document Description
The Coral FlexSet-IP 280S Installation Manual is designed for field use by personnel
who install these telephones. This manual offers detailed information about these
telephones, including specifications, internal hardware, interface circuit operation,
and installation procedures.
This manual is relevant for FlexSet-IP 280S telephones of Version 3 and higher. (If
your phone version is lower, you can upgrade the firmware. See Upgrading the Phone
Firmware Software, page 83.
The following table provides a detailed outline of each chapter.
Chapter Topic Description
Chapter 1 About this Manual
(this chapter) To learn about this manual
Chapter 2 About the FlexSet-IP
280S To learn about the FlexSet-IP 280S
Chapter 3 Phone Installation
and Configuration To learn how to install and configure the phone
Chapter 4 Phone Hardware
Description To learn about the hardware of the phone
Chapter 5 Supplying Power to
the Phone To learn how to power the phone
Chapter 6 Coral IPx and
FlexiCom Registration To learn how to register the phone in the Coral
FlexiCom and IPx systems and program the
database
Chapter 7 Configuring the
Phone via its Keypad To learn how to configure the FlexSet-IP 280S
via the phone

2About this Manual Coral FlexSet-IP 280S Installation Manual
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Chapter 8 Configuring the
Phone via its Web
Page
To learn how to configure the FlexSet-IP 280S
via its Web page
Chapter 9 Customizing the
Phone To learn how to customize the phone
Chapter 10 Diagnostics and
Troubleshooting To learn how to troubleshoot the phone
Chapter 11 Upgrading the Phone
Firmware Software To learn how to upgrade the software
Chapter 12 Specifications To learn about the specifications of the phone
Chapter Topic Description

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................................................................................................................
Related Documentation
For further information not covered by this manual, refer to the following
documentation.
Item Subject Manual
FlexSet-IP 280S How to use FlexSet-IP 280S User Guide
for Coral IPx/FlexiCom
Coral IPx/FlexiCom Configuration Program Interface & Database
Reference Manual, Version 14 or
higher
VoIP devices,
PUGW card, 
UGW-E card, 
UGW card
Descriptions Chapter 3, Terminal Equipment in
the Coral IPx and FlexiCom
Product Description
Installation Chapter 10 in the Coral Service and
Peripheral Cards Installation Manual,
and
Coral VoIP Installation Manual

4About this Manual Coral FlexSet-IP 280S Installation Manual
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................................................................................................................
Special Symbols Used in this Manual
Indicates important information demanding special attention.
Tip:
Advice that makes it easier to follow the steps of a procedure.
There is a risk of danger to life or personal injury.
There is a risk of damage to Coral FlexiCom system.
NOTES:
A page that is intentionally left blank, and may be used for note-taking.

Coral FlexSet-IP 280S Installation Manual About the FlexSet-IP 280S 5
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2About the FlexSet-IP 280S
................................................................................................................
General Information
The FlexSet-IP 280S is an IP telephonethat supports Media Gateway Control Protocol
(MGCP). The FlexSet-IP 280S combines the ability to communicate with the IP world
with the solid dependability and high level of functionality available from the Coral
system. The phone canbe used in a typical office environment to connect to the system
via the IP environment from an external location, enabling telecommuting without
losing the benefits of the Coral’s rich features.
Figure 1 depicts the front view of the FlexSet-IP 280S. Table 1 displays a list of the
phone features.
................................................................................................................
Features
The FlexSet-IP 280S phone includes the following features:
Shares all the features of the FlexSet 280S phone, with the additional mobility
capability
26 programmable keys with removable faceplate (including 4 system-defined
programmable keys)
Three-line display (40 characters per line) with five soft keys for selecting
displayed option entries
Four fixed keys and four navigation keys
IEEE 802.3 10BaseT / 802.3u 100BaseTx compliant
Supports 115VAC 60Hz and 230VAC 50Hz with or without power over
Ethernet as per IEEE 802.3 AF
Supports multiple audio codecs: G.711 a-law/-law, G.729A, G.723.1T207
Desk or wall mounted

6About the FlexSet-IP 280S Coral FlexSet-IP 280S Installation Manual
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Figure 1 FlexSet-IP 280S
Table 1 FlexSet-IP 280S
Phone Features
Volume buttons
Ring and
Message waiting lamp
5 soft keys
4 fixed keys
Removable Faceplate
Dial pad
(key pad)
Handset
Loudspeaker,
voice announcer,
electronic ringer
22 user programmable
keys with LED indicators
for dial number or
telephony features
Display panel,
3 lines, 40 characters each
Navigator keys
4 system defined (fixed)
keys, (
identical function to all
keysets in the system)
programmable, Microphone
Component Description
Dial Pad (Key Pad) Number keys used for dialing.
Fixed Function
Keys Four keys for system-wide programmable features
Volume Control Used to adjust the volume of the ringer, speakerphone,
handset, and headset.
During Idle or Ringing: Ring volume is adjusted
During Conversation: Speaker, handset, or headset volume
is adjusted
Microphone Input socket for sound device used in hands free operation

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Programmable
Keys (DSS) Provides a shortcut to a string of dial commands or telephone number, by using a programmed key, known as a
DSS (Direct Station Selection) key. Instead of dialing a
number or dial commands, this can be done by pressing
the programmed key.
Dial commands that may be programmed into DSS keys
include speed dialing, voice response and voice mail
system access, feature activation, and other complex
dialing patterns. Several dial commands may be
programmed in a series into one DSS key.
There are 22 user programmable keys on the
FlexSet-IP 280S. A red LED lights when a key is activated.
Fixed Keys and
Navigator Keys and
Up/down, right/left arrows used to move from one option to
another on the display. Used for selecting without choosing
or activating the option.
Graphic Display The display is composed of three lines: System lines
(1st and 2nd lines), and function options (on 3rd line)
according to FlexSet status.
Function options change depending on the phone status or
menu request.
Soft Keys Keys located below the graphic display, used for directly
activating a function option
Ring and Message
Waiting Lamp Lamp flashes when ringing for incoming calls.
Lamp flashes more rapidly to indicate a waiting message.
Hook Switch On-hook or off-hook for handset
Handset Works as typical phone handset
Handset Latch Used to catch the handset when wall mounted or for
elevated (60° or higher) desktop mounts.
Loudspeaker Output sound device used in hands-free operation, paging
and ringing
Headset Non-manufacturer headset purchased by customer
Component Description

8About the FlexSet-IP 280S Coral FlexSet-IP 280S Installation Manual
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................................................................................................................
Operating Requirements
The FlexSet-IP 280S has a unique MAC address that identifies the telephone to the
Coral system database. This MAC address must be entered into the PI Database of the
Coral system.
The FlexSet-IP 280S is available in ‘A’, ‘B’, and ‘C’ hardware issues. To verify the
hardware issue check on the bottom of the IP Keyset (second character on the lower
UPC bar code), on the outside of the FlexSet-IP 280S packing box, via the keyset’s
web page, or as displayed on the SysDef menu of the keyset (Table 6 on page 61).
The phone must be connected to the LAN, connected to an external power source
(depending on system power configuration, see Supplying Power to the Phone, page 41)
and configured for the relevant IP addresses in order to begin operation, as
documented in this chapter.
The FlexSet-IP 280S is designed to operate over Ethernet LAN with a connection of
less than 100 meters to the local switch when using Category 5 UTP (unshielded
twisted pair).

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3Phone Installation and Configuration
Procedure
This chapter describes the process of installing and configuring a FlexSet-IP 280S
phone. It includes all of the procedures from unpacking up to the point that it can be
used.
................................................................................................................
Unpacking the Phone
1Unpack the phone (see Unpacking and Assembling the Phone, page 17).
2Verify that all components have been supplied.
3Verify that none of the components are damaged.
4If components are damaged and/or missing, contact your supplier. Otherwise
proceed to the next procedure.
................................................................................................................
Installing the Phone
1Connect the LAN cable to the phone (see Connecting the Phone to the LAN/PC,
page 25).
2Connect the AC power adaptor. This step is not required if power is supplied
over the LAN (see Connecting the AC Wall Power adaptor (TPS – Type C),
page 47).
3Connect the PC port to your PC (see Connecting the Phone to the LAN/PC,
page 25).
4Do one of the following:
Position the phone on desk (see Elevating the Phone on Your Desk (28 Degree),
page 35 and Elevating the Phone on Your Desk (60 Degree), page 37).
Mount the phone on wall (see Wall Mounting the Phone, page 29).
5If the phone is to be connected directly to other FlexSet-IP 280S phones, use
the daisy-chaining procedure (see Daisy Chaining, page 27).
6Connect the handset to the phone (see Installing the Handset, page 21).
7Connect the headset to the phone (see Installing the Headset, page 22).

10 Phone Installation and Configuration Procedure Coral FlexSet-IP 280S Installation Manual
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................................................................................................................
Powering the Phone
1Do one of the following:
Connect the AC power adaptor to the power outlet (see Connecting the AC
Wall Power adaptor (TPS – Type C), page 47).
Connect the LAN cable to the LAN outlet (see Power over Ethernet “IEEE
802.3AF” – Type A & B, page 41).
2Check the connectivity of the phone (see Checking the Phone Connectivity,
page 48).
All FlexSet-IP 280S phones are shipped with a 5VDC power supply.
The ONLY power supply that is to be used with the above referenced phones is the one
shipped with the unit. The use of any other power supply will void the warranty*

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................................................................................................................
Registering the Phone in the Coral IPx / FlexiCom
Before configuring parameters on the phone itself, the phone must be defined in the
Coral IPx / FlexiCom Program Interface (PI).
Minimum Requirements
Coral Version 14.67 or higher
Verifying the Coral Registration Parameters for all Phones
1Verify that the phone has been authorized to operate on this
Coral IPx/FlexiCom system. See Feature Authorization (Route: FEAT, 1), page 50.
If the phone has not been authorized to operate on this system, contact the
manufacturer’s representative.
2Verify that an adequate number of ports and media channels have been defined
in the Coral IPx/FlexiCom system for the FlexSet-IP 280S. See Size Definition
(Route: SIZ), page 50.
3Record the following parameters of the UGW card that will act as the gateway
of this phone. See UGWC (Route: IP, 0, 1,1), page 51.
Local IP address (Signaling)
Global IP address (Signaling)
Registering the FlexSet-IP 280S Phones
1Define the MAC address of the phone before connecting it to the LAN.
See Defining the MAC Address, page 51.
The phone cannot be initialized without a registered MAC address. The MAC
address can be found written on a label on the bottom of the phone or on the
packaging box, or displayed on the graphic display of the phone.
2Define parameters in the PI that apply for all keysets in the system, including
system features, station and keyset timers, idle display, and fixed system keys.
See System-wide Defined Parameters for All Keysets, page 53.
3Assign the phone to groups as required. See Possible Group Assignments,
page 53.
4For the individual phone, specify its port name. The port name is displayed on
other phones that are engaged in a conversation with this phone. See Port List
(Route: PLIS,0), page 54.

12 Phone Installation and Configuration Procedure Coral FlexSet-IP 280S Installation Manual
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3
5Specify keyset parameters of the phone. See Keyset Definition (Route: KEY),
page 54. The parameters that must be defined are:
DND_WP [12]: Set to Yes.
VOICE_MAIL (dtmf receive) [24]: Set to No.
SOFTKEY [41]: Set this parameter to Yes (default) to support soft keys on
the phone.
6For the individual phone, activate or disable features as required. See Feature
Control (Route: FEAT), page 54.
7Assign the phone to a Station COS and a Tenant COS. The COS also includes
the used IP compression ratio. See Station COS (Route: COS,0), page 54 and
Tenant COS (Route: COS,2), page 55.
8Specify the dial number (extension) for this phone, or a range of extensions for
several FlexSet-IP 280S phones. See General Numbering Plan (Route: NPL,0),
page 55.
9Specify the UGW zone and the time zone to which the phone belongs. See IP
Keysets (Route: IP,1), page 55.
10 Define the keep alive interval for the phone. See IP-General (Route: IP,3),
page 55.
11 Specify quality of service parameters for the phone. See Quality of Service
(Route: IP,0,1), page 56.
12 Enable or disable the phone for fax and modem. See Keyset/FlexSet Definitions
(Route: EKT), page 56.
13 Set up the phone programmable buttons as required. See Programming the
Buttons (Route: PROG), page 56.
Configuring the Phone Survivability
The FlexSet-IP 280S needs to be registered to a call agent (UGW card) in order to
operate. The survivability feature enables the phone to automatically switch to an
alternative call agent if its primary call agent is not available, and return to the primary
call agent when the connection can be re-established.
The survivability feature must be configured in the PI and on the phone itself. See
Survivability, page 57.