Talkaphone Aor-8 User manual

Area of Rescue Command Unit

Installation Guide

Model AOR-8 / Model AOR-16

Product Revision 2.0

Page 1of 26 Rev. 7/1/2021

All prices and specifications are subject to change without notice. Talk-A-Phone, Talkaphone, bAlert, Scream Alert, WEBS, and WEBS Contact are registered trademarks of

any approval, endorsement, sponsorship, or affiliation with such owners unless such approval, endorsement, sponsorship, or affiliation is expressly indicated.

I. Introduction

This installation guide provides instructions for installation, programming, and operation of Model

AOR-8 or Model AOR-16. For instructions on installation or programming of Talkaphone Area of

Rescue Call Stations, please refer to the manual for the AOR-CSE Analog Call Station.

It is recommended that this instruction set be read completely prior to the start of any installation.

II. Contents

Please ensure receipt of each of the included AOR-8 / AOR-16 components:

QTY

Part Number

Description

AOR-8 or AOR-16

8- or 16-Station Area of Rescue Command Unit

68684

12VDC, 4.5Ah Backup Battery

68430

Strobe/Siren

Optional components (sold separately) include:

QTY

Part Number

Description

AOR-TR16

Trim Ring for Flush Mounting Model AOR-8 or Model

AOR-16

42970

6-18 Phillips Screw for Flush Mount Trim Ring

THIS PRODUCT MUST BE INSTALLED IN ACCORDANCE WITH THE

APPLICABLE INSTALLATION CODE BY A PERSON FAMILIAR WITH

THE CONSTRUCTION AND OPERATION OF THE PRODUCT AND THE

HAZARDS INVOLVED

CE PRODUIT DOIT ÊTRE INSTALLÉ SELON LE CODE D’INSTALLATION

PERTINENT, PAR UNE PERSONNE QUI CONNAÎT BIEN LES PRODUIT

ET SON FONCTIONNEMENT AINSI QUE LES RISQUES INHÉRENTS

Area of Rescue Command Unit

Installation Guide

Model AOR-8 / Model AOR-16

Product Revision 2.0

Page 2of 26 Rev. 7/1/2021

All prices and specifications are subject to change without notice. Talk-A-Phone, Talkaphone, bAlert, Scream Alert, WEBS, and WEBS Contact are registered trademarks of

any approval, endorsement, sponsorship, or affiliation with such owners unless such approval, endorsement, sponsorship, or affiliation is expressly indicated.

III. Technical Requirements

Power for Command Unit:

100-240 VAC, 50-60Hz power source

Power for AOR-CSE Analog Call Stations:

AOR-CSE Analog Call Stations are line-powered by the AOR-8 / AOR-16 Command Unit.

Cabling should meet these specifications:

•Twisted, shielded pair specifically designed for use with analog telephones

•Connect shield to earth ground at the Command Unit

•Distance ranges for recommended wire gauges are provided in the table below:

Distance from Command Unit to AOR-CSE

Analog Call Station or Local Phone(s)

Recommended

Wire Gauge

0 to 1,000 feet

24 AWG

1,001 to 1,500 feet

22 AWG

1,501 to 2,500 feet

20 AWG

2,501 to 3,500 feet

18 AWG

PSTN/POTS Telephone Line:

For Local Mode Only:

No external phone line (i.e. POTS/PSTN telephone line) is required.

For Remote Mode or Mixed Mode:

Model AOR-8: One (1) dedicated POTS/PSTN telephone line (i.e. analog telephone lines or

analog PBX extension lines).

Model AOR-16:Two (2) dedicated POTS/PSTN telephone lines.

If connected to a PBX, the analog extension(s) must provide:

1. Minimum of 24V talk battery and 20 mA off-hook loop current

2. Either a CPC (Calling Party Control) disconnect pulse (voltage drop at end of call) or 30-

seconds of silence after hang-up (no re-order or howler feature)

If connected to a POTS/PSTN line, there must be no special features, such as hook-flash, call-

waiting, auto-redial when busy or voicemail. If the telephone company has activated any such

features, contact them to have these features turned off.

Area of Rescue Command Unit

Installation Guide

Model AOR-8 / Model AOR-16

Product Revision 2.0

Page 3of 26 Rev. 7/1/2021

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any approval, endorsement, sponsorship, or affiliation with such owners unless such approval, endorsement, sponsorship, or affiliation is expressly indicated.

IV. System Overview

1. Local Mode

In Local Mode, pressing the button on any of the Talkaphone Analog Call Stations will cause the

built-in local phone at the command unit to ring.

2. Remote Mode

In Remote Mode, pressing the button on any of the Talkaphone Analog Call Stations will cause

them to access a phone line to dial out. For this configuration, connect an outside phone(s) line

to the “Telco IN” position(s) on the appropriate bank(s).

3. Mixed Mode

Mixed Mode is primarily used when a central control point is not constantly attended at all times.

When a Talkaphone Analog Call Station calls and the AOR-8 / AOR-16 unit is in Mixed Mode, it

will ring the AOR-8 / AOR-16 command unit’s built-in local phone first, ring it a second time if no

one answers the first time, then if no one answers the second time it will dial a remote number. If

no one should answer the remote number, it will re-ring the local phone and continue this cycle

until either the phone is answered or times out (See Emergency Phone Manual for information

on setting the time-out).

When an attendant leaves, that person can enter the code *36* to configure the controller board

to ring the remote phone first and then switch to the local phone (See p.9, System

Programming). For Mixed Mode, connect an outside phone line(s) to the “TELCO IN”

terminal(s). This programming must be done for each of the controller boards (one (1) controller

board for the AOR-8 or two (2) controller boards for the AOR-16).

NOTE: See p.2, Technical Requirements, for outside phone line requirements.

Area of Rescue Command Unit

Installation Guide

Model AOR-8 / Model AOR-16

Product Revision 2.0

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any approval, endorsement, sponsorship, or affiliation with such owners unless such approval, endorsement, sponsorship, or affiliation is expressly indicated.

V. Internal System Components

Figure 1. Model AOR-8 internal components.

Item

Component

Controller Board, QTY (1)

Local Phone

“TELCO IN” Terminals

Backup Batteries

Internal Power Supply

Open/Short/System Ground

Fault Relays, QTY (1)

AOR-CSE Station

Activation Relay

AC Power Fail Relay

Area of Rescue Command Unit

Installation Guide

Model AOR-8 / Model AOR-16

Product Revision 2.0

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Figure 2. Model AOR-16 internal components.

Item

Component

Controller Boards,

QTY (2) stacked

Local Phone

“TELCO IN” Terminals

Backup Batteries

Internal Power Supply

Open/Short/System Ground

Fault Relays, QTY (2)

AOR-CSE Station

Activation Relay

AC Power Fail Relay

Area of Rescue Command Unit

Installation Guide

Model AOR-8 / Model AOR-16

Product Revision 2.0

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any approval, endorsement, sponsorship, or affiliation with such owners unless such approval, endorsement, sponsorship, or affiliation is expressly indicated.

VI. Installation

1. Remove the AOR-8 / AOR-16 unit from its packaging carton and inspect for any possible

damage. If the unit is damaged or if any components are missing, please contact your

Talkaphone distributor immediately.

Do not discard any hardware or packaging prior to checking for all included components listed

above, and the unit is installed and functioning correctly.

2. Open the command unit local phone compartment and remove the packaged front cover door

handle. Install the handle onto the outside surface of the local phone compartment door using

the provided screws.

3. Remove the three (3) Phillips screws from the right-side of the unit—these screws secure the

hinged front cover.

4. Carefully open the hinged front cover taking care there are no loose items which may have

shifted during transportation.

5. The AOR-8 / AOR-16 unit may be either surface mounted or flush mounted to a wall.

NOTE: For flush mounting units, AOR-8 / AOR-16 units should be ordered with the

available AOR-TR16 Flush Mount Trim Ring (sold separately).

NOTE: Conduit knockouts exist on the rear, top, and bottom sides of the enclosure for

access to power and communication lines. Determine the method of bringing in these

power and communication lines before mounting the enclosure.

NOTE: Whenever possible, it is best to keep the maximum clearance possible between

analog phone lines and alternating current. Running phone lines too close to hot VAC

lines will produce undesired effects on the phone line.

6. Surface Mounting onto an Interior Wall:

The AOR-8 / AOR-16 unit has four (4) surface mounting keyholes located on the rear of the

chassis.

7. Flush Mounting into an Interior Wall:

The AOR-8 / AOR-16 unit has six (6) screw points on the sides which can be used to mount the

Command Unit within a wall.

The AOR-TR16 trim ring may be installed in contact with the closed cover without inhibiting the

functionality of the hinge. Secure both halves of the AOR-TR16 to the wall using the provided 6-

18 screws.

Area of Rescue Command Unit

Installation Guide

Model AOR-8 / Model AOR-16

Product Revision 2.0

Page 7of 26 Rev. 7/1/2021

All prices and specifications are subject to change without notice. Talk-A-Phone, Talkaphone, bAlert, Scream Alert, WEBS, and WEBS Contact are registered trademarks of

any approval, endorsement, sponsorship, or affiliation with such owners unless such approval, endorsement, sponsorship, or affiliation is expressly indicated.

8. Installation of Strobe/Siren:

Mount the strobe/siren assembly on a wall in an appropriate location per the instructions

packaged with the strobe/siren assembly.

Black, Red, and Orange lead wires from the controller board(s) in the AOR-8 / AOR-16

Command Unit’s internal compartment.

The Black wire is a common negative and needs to be connected to both the strobe and

siren negative terminals.

The Red wire is connected to the positive terminal of the strobe.

The Orange wire is connected to the positive terminal of the siren.

9. Connecting Relay Output for Any AOR-CSE Station Activation:

a. This output is normally closed (NC) and will provide an open when the AOR-CSE Station

goes off-hook (i.e. a call is placed).

b. Connect the two (2) quick connects terminated onto yellow and yellow-white wires to

the relay input on the addressable FACP.

c. These wires should originate from the COM and NC/NO of the relay block located in the

upper-right area boxed in red as illustrated here:

Figure 3. AOR-CSE Station activation relay block.

Area of Rescue Command Unit

Installation Guide

Model AOR-8 / Model AOR-16

Product Revision 2.0

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any approval, endorsement, sponsorship, or affiliation with such owners unless such approval, endorsement, sponsorship, or affiliation is expressly indicated.

10. Connecting to Relay Output for Fault Conditions:

a. Normally closed (NC) outputs are available for the following fault conditions:

•Open/short fault on cabling to AOR-CSE Stations

•System ground fault occurs on the Command Unit

•AC power fail (primary power loss)

b. For open/short/system ground faults, connect the two (2) quick connects terminated onto

purple and purple-white wires to the relay input on the addressable FACP.

These wires should originate from the set of relay blocks located in the upper-left area

boxed in red as illustrated here:

Figure 4. Open/short/system ground fault relay block, QTY (1), on Model AOR-8.

Figure 5. Open/short/system ground fault relay block, QTY (2), on Model AOR-16.

Area of Rescue Command Unit

Installation Guide

Model AOR-8 / Model AOR-16

Product Revision 2.0

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c. For AC power fail (primary power loss), connect the two (2) quick connects terminated

onto tan and tan-white wires to the relay input on the addressable FACP.

These wires should originate from the terminal block on the upper-left of the controller

board—see area boxed in red as illustrated here:

11. The AOR-8 can support up to eight (8) AOR-CSE Stations and the AOR-16 can support up to

sixteen (16) AOR-CSE Stations divided into two (2) banks of eight (8).

The AOR-CSE Stations can dial out through the analog (PSTN/POTS) telephone line(s) or to the

local phone in the Command Unit.

12. Routing Cabling:

Route the AOR-CSE Station cabling and any analog (PSTN/POTS) telephone line(s) through the

conduit knockouts located on the rear, top, or bottom sides of the Command Unit chassis.

Always try to separate power lines from communication lines as much as possible to reduce

undesired effects on the communication lines.

Area of Rescue Command Unit

Installation Guide

Model AOR-8 / Model AOR-16

Product Revision 2.0

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any approval, endorsement, sponsorship, or affiliation with such owners unless such approval, endorsement, sponsorship, or affiliation is expressly indicated.

13. Terminating AOR-CSE Station Cabling:

Terminate the lines for each AOR-CSE Station to Ports 1 through 8 (see below illustration) and,

if for an AOR-16, the appropriate bank (controller board) and port.

The tip and ring connections for the AOR-CSE Stations are NOT polarity sensitive.

Area of Rescue Command Unit

Installation Guide

Model AOR-8 / Model AOR-16

Product Revision 2.0

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any approval, endorsement, sponsorship, or affiliation with such owners unless such approval, endorsement, sponsorship, or affiliation is expressly indicated.

14. Terminating PSTN/POTS Telephone Lines for Off-site Dialing:

If an analog (PSTN/POTS) telephone line or analog PBX extension line is to be used for off-site

dialing, terminate the analog telephone line or PBX extension line to the “TELCO IN” terminals

for each respective bank—these connections are NOT polarity sensitive (see below).

The “TELCO IN” terminals are located on the left side of the AOR-8 / AOR-16 chassis—just

above the backup batteries.

Each bank (controller board) supports one (1) dedicated POTS/PSTN telephone line.

IMPORTANT NOTE:

See Technical Requirements (p.2), for analog PSTN/POTS telephone line specifications.

Area of Rescue Command Unit

Installation Guide

Model AOR-8 / Model AOR-16

Product Revision 2.0

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any approval, endorsement, sponsorship, or affiliation with such owners unless such approval, endorsement, sponsorship, or affiliation is expressly indicated.

15. Configuring the Number of AOR-CSE Stations Installed:

Configuring the number of AOR-CSE Stations is required on each controller board—this step is

required for proper open/short fault detection on AOR-CSE Station cabling.

In the upper-right of each controller board (or bank), there is an orange-red pushbutton located to

the left of Ports 1-4.

Press and hold the orange-red pushbutton for three (3) seconds—the LED will flash rapidly.

When the LED changes to solidly lit, release the orange-red pushbutton.

Area of Rescue Command Unit

Installation Guide

Model AOR-8 / Model AOR-16

Product Revision 2.0

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16. Connecting Primary Power:

Once the appropriate low voltage field cabling terminations have been completed, connect the

primary power (100-240 VAC, 50-60Hz) to the internal power supply located in the lower-left of

the Command Unit internal compartment.

The LINE and NEUTRAL leads are located on the lower-left side of the internal power supply

(see photo below). The AC ground should be connected to the bottom-right mounting screw of

the internal power supply.

WARNING: Once the backup batteries are connected, power will be supplied to the

Command Unit. Verify all connections and take precautions from unintended

electrical shock at this time.

Area of Rescue Command Unit

Installation Guide

Model AOR-8 / Model AOR-16

Product Revision 2.0

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any approval, endorsement, sponsorship, or affiliation with such owners unless such approval, endorsement, sponsorship, or affiliation is expressly indicated.

17. Connecting Backup Batteries:

Install the backup batteries and connect them to the power supply board by inserting the

connector onto the header pins located on the bottom right of the internal power supply.

Match and connect the cables marked “3” through “6” to the terminals marked “3” through “6”.

WARNING: The order in which 100-240 VAC 50-60Hz or backup batteries is

connected does not matter. However, once either backup battery is connected OR

the primary 100-240 VAC line is energized, THE COMMAND UNIT WILL BE

ENERGIZED OR “HOT”.

It is the installer’s obligation to ensure compliance with all national, regional, and

local regulations.

It is the installer’s obligation to mark the “date of installation” on each battery.

Area of Rescue Command Unit

Installation Guide

Model AOR-8 / Model AOR-16

Product Revision 2.0

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VII. System Programming

List of Programming Codes for the Command Unit

Command

Function

* 31 * [up to 8 digits] *

Guard Access Code entry for phone programming

[Default * 31 * *]

* 30 * [up to 8 digits] *

Master Access Code entry to change Guard Access Code or

Master Access Code

[Default * 30 * 12345678 *]

* 30 * 14725836 *

Resets controller board programming to factory defaults.

Requires prior Master Access Code entry.

* 32 * [up to 8 digits] *

Programs and stores a new Master Access Code.

Requires prior Master Access Code entry.

* 33 * [up to 8 digits] *

Programs and stores a new Guard Access Code.

Requires prior Master Access Code entry.

* 34 * [up to 2 digits] *

Sets number of rings before controller board picks up when it is

dialed

[Default 3]

* 35 *

In Mixed Mode, call LOCAL PHONE then TELCO IN

* 36 *

In Mixed Mode, call TELCO IN then LOCAL PHONE

[Default with * 63 *]

* 37 *

Local Mode

NOTE: All calls will route to the local phone.

* 62 *

Remote Mode [Default Setting]

* 63 *

Mixed Mode (Local and Remote)

* 4 [Select Port 1-8] *

Enter this code when connected through the local phone or a

remote call –routes to a specific AOR-CSE Station on Port 1-8.

Does not require Guard Access Code or Master Access Code

entry.

Terminate Connection

Area of Rescue Command Unit

Installation Guide

Model AOR-8 / Model AOR-16

Product Revision 2.0

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Programming the Command Unit

1. To program the Command Unit, each controller board (bank of eight (8)) must be configured

individually.

There are two (2) options for programming each controller board:

•At the Command Unit through use of the local phone;

•Remotely by calling the phone number of the connected PSTN/POTS telephone line(s).

In either case, the controller board will answer and output one (1) beep.

2. When entering programming codes, the controller board will provide the following feedback:

One (1) Beep

Programming code successfully accepted

Silence

Error code—please re-enter the programming code

If you hear silence, re-enter the programming code again. If you continue to hear silence a

second time, hang up and try again.

3. Remote Mode:

In Remote Mode, the controller board(s) does(do) not require any programming. Move onto

Programming the AOR-CSE Stations.

4. Local Mode:

1. AOR-8 –Pick up the local phone handset (or remotely call into the connected PSTN/POTS

telephone line) and listen for one (1) beep.

AOR-16 –This command unit has two (2) controller boards—you will need to repeat this

programming process for the second bank or controller board.

Pick up the local phone handset and press the button corresponding to the bank of phones

(i.e. controller board) to be programmed handset (or remotely call into the connected

PSTN/POTS telephone line). Listen for one (1) beep.

2. Enter the Guard Access Code to enter programming mode: *31**

3. Program the controller board for Local Mode: *37*

4. Repeat Steps (1) through (3) for the remainder of controller boards.

5. Move onto Programming the AOR-CSE Stations.

5. Mixed Mode:

1. AOR-8 –Pick up the local phone handset (or remotely call into the connected PSTN/POTS

telephone line) and listen for one (1) beep.

AOR-16 –This command unit has two (2) controller boards—you will need to repeat this

programming process for the second bank or controller board.

Pick up the local phone handset and press the button corresponding to the bank of phones

(i.e. controller board) to be programmed handset (or remotely call into the connected

PSTN/POTS telephone line). Listen for one (1) beep.

2. Enter the Guard Access Code to enter programming mode: *31**

3. Program the controller board for Mixed Mode: *63*

Area of Rescue Command Unit

Installation Guide

Model AOR-8 / Model AOR-16

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4. Program the controller board with the call routing order:

•Local phone first, then remote (off-site): *35*

•Remote (off-site) first, then local phone: *36*

5. Repeat Steps (1) through (5) for the remainder of controller boards.

6. Move onto Programming the AOR-CSE Stations.

Area of Rescue Command Unit

Installation Guide

Model AOR-8 / Model AOR-16

Product Revision 2.0

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Programming the AOR-CSE Stations

Once each controller board has been programmed, the AOR-CSE Stations will need to be

programmed individually.

1. Calling into the AOR-CSE Station to enter programming mode.

AOR-8:

1. To call from a remote phone, dial the telephone number of the phone line connected to

the command unit. Go to Step (3).

2. To call from the command unit local phone, simply pick up the handset.

3. In either case, you will hear one (1) beep when the command unit is ready.

4. Enter the code to route to a specific AOR-CSE Station:

* 4 [Select Port 1-8] *

There will be a short pause and then the AOR-CSE Station will answer with an open

channel (microphone and speaker are active).

AOR-16:

1. To call from a remote phone, dial the telephone number of the phone line connected to

a particular controller board. Go to Step (3).

2. To call from the command unit local phone, simply pick up the handset and press the

line button (i.e. “BANK 1” or “BANK 2”) corresponding to the appropriate bank of the

AOR-CSE Station in question.

3. In either case, you will hear one (1) beep when the command unit is ready.

4. Enter the code to route to a specific AOR-CSE Station:

* 4 [Select Port 1-8] *

There will be a short pause and then the AOR-CSE Station will answer with an open

channel (i.e. microphone and speaker are active).

2. Enter the security code: 827827 (or TAPTAP)

3. Program the Primary Phone Number to dial: [0-20 digits for phone number] # 00

For local mode (i.e. calling the local phone), use any number as the phone number.

For remote mode (i.e. calling an outside phone number), use the 10-digit phone number of

the answering point as the phone number.

For mixed mode (i.e. alternating between local and remote), use the 10-digit phone number of

the answering point as the phone number.

4. Program the Second Phone Number to dial: [0-20 digits for phone number] # 01

For local mode (i.e. calling the local phone), use any number as the phone number.

IMPORTANT NOTE: For the AOR-16 Command Unit, there are two (2) controller boards—you will

need to repeat the programming process for the second bank or controller board.

NOTE:

After each AOR-CSE Station programming code, a double-beep indicates the code has been

accepted. Four (4) beeps indicate an error—re-enter the code again.

Area of Rescue Command Unit

Installation Guide

Model AOR-8 / Model AOR-16

Product Revision 2.0

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For remote mode (i.e. calling an outside phone number), use the 10-digit phone number of

the answering point as the phone number.

For mixed mode (i.e. alternating between local and remote), use the 10-digit phone number of

the answering point as the phone number.

5. Set the call length, silence time out, ring count, and dial next number on busy: 294521 # 18

See Timing/Dialing Options for the AOR-CSE Station (p.18) for further details.

6. Recording a Location Message:

1. Record the location message for the AOR-CSE Station in question: * 4

Wait for the tone to begin speaking/recording. The recorded message has a maximum

length of 16 seconds.

2. Press any key to stop recording or it will end after 16 seconds. The recorded message

will automatically play back.

3. To review the recorded message again, press: * 5

4. To delete the recorded message, press: * 3

7. To exit programming and disconnect, press: # 7

Area of Rescue Command Unit

Installation Guide

Model AOR-8 / Model AOR-16

Product Revision 2.0

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List of Programming Codes for the AOR-CSE Station

Command

Memory Slot

Function

0-20 digits

#00

Primary autodial phone number *

0-20 digits

#01

Secondary autodial phone number *

0-20 digits

#02

Third autodial phone number *

0-20 digits

#03

Fourth autodial phone number *

0-20 digits

#04

Fifth autodial phone number *

6 digits

#18

Timing/dialing options. For further details, see “Timing/Dialing

Options for the AOR-CSE Station” below.

[Default 234721]

6 digits

#19

Change the security code

[Default 827827 or TAPTAP]

* 7

Add 4-second pause at any point of the dial string

[Enter No Digits]

#00 through #04

Clear autodial phone numbers

# 7

Exit programming mode and disconnect

# # #

Reset to factory defaults

*For Remote Mode with CO Line Mode, 7can be used as the phone number to reach the local

phone and 9can be joined with a 10-digit phone number to route the call through the “TELCO IN”

port.

NOTE:

After each AOR-CSE Station programming code, a double-beep indicates the code has been

accepted. Four (4) beeps indicate an error—re-enter the code again.

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