Talkaphone AOR-24 User manual

Area of Rescue Command Unit
Installation Guide
Model AOR-24 / Model AOR-32
Product Revision 2.0
Page 1of 23 Rev. 3/8/2022
Copyright 2014-2022 Talk-A-Phone, LLC • 7530 North Natchez Avenue • Niles, Illinois 60714 • Phone [phone] • i[email protected] • www.talkaphone.com.
All prices and specifications are subject to change without notice. Talk-A-Phone, Talkaphone, bAlert, Scream Alert, WEBS, and WEBS Contact are registered trademarks of
Talk-A-Phone, LLC. All rights reserved. All other trademarks mentioned in this document or website are the property of their respective owners and does not imply or indicate
any approval, endorsement, sponsorship, or affiliation with such owners unless such approval, endorsement, sponsorship, or affiliation is expressly indicated.
I. Introduction
This installation guide provides instructions for installation, programming, and operation of Model
AOR-24 or Model AOR-32. For instructions on installation or programming of Talkaphone Area of
Rescue Call Stations, please refer to the manual for the AOR-CSE Analog Call Station.
It is recommended that this instruction set be read completely prior to the start of any installation.
II. Contents
Please ensure receipt of each of the included AOR-24 / AOR-32 components:
QTY
Part Number
Description
1
AOR-24 or AOR-32
24- or 32-Station Area of Rescue Command Unit
4
68684
12VDC, 4.5Ah Backup Battery
1
68430
Strobe/Siren
Optional components (sold separately) include:
QTY
Part Number
Description
1
AOR-TR32
Trim Ring for Flush Mounting Model AOR-24 or Model
AOR-32
8
42970
#6-18 Phillips Screw for Flush Mount Trim Ring
THIS PRODUCT MUST BE INSTALLED IN ACCORDANCE WITH THE
APPLICABLE INSTALLATION CODE BY A PERSON FAMILIAR WITH
THE CONSTRUCTION AND OPERATION OF THE PRODUCT AND THE
HAZARDS INVOLVED
CE PRODUIT DOIT ÊTRE INSTALLÉ SELON LE CODE D’INSTALLATION
PERTINENT, PAR UNE PERSONNE QUI CONNAÎT BIEN LES PRODUIT
ET SON FONCTIONNEMENT AINSI QUE LES RISQUES INHÉRENTS

Area of Rescue Command Unit
Installation Guide
Model AOR-24 / Model AOR-32
Product Revision 2.0
Page 2of 23 Rev. 3/8/2022
Copyright 2014-2022 Talk-A-Phone, LLC • 7530 North Natchez Avenue • Niles, Illinois 60714 • Phone [phone] • i[email protected] • www.talkaphone.com.
All prices and specifications are subject to change without notice. Talk-A-Phone, Talkaphone, bAlert, Scream Alert, WEBS, and WEBS Contact are registered trademarks of
Talk-A-Phone, LLC. All rights reserved. All other trademarks mentioned in this document or website are the property of their respective owners and does not imply or indicate
any approval, endorsement, sponsorship, or affiliation with such owners unless such approval, endorsement, sponsorship, or affiliation is expressly indicated.
III. Technical Requirements
Power for Command Unit:
120/240 VAC, 150W, 50-60Hz power source
Power for AOR-CSE Analog Call Stations:
AOR-CSE Analog Call Stations are line-powered by the AOR-24 / AOR-32 Command Unit.
Cabling should meet these specifications:
•Twisted, shielded pair specifically designed for use with analog telephones
•Connect shield to earth ground at the Command Unit
•Distance ranges for recommended wire gauges are provided in the table below:
Distance from Command Unit to AOR-CSE
Analog Call Station or Local Phone(s)
Recommended
Wire Gauge
0 to 1,000 feet
24 AWG
1,001 to 1,500 feet
22 AWG
1,501 to 2,500 feet
20 AWG
2,501 to 3,500 feet
18 AWG
PSTN/POTS Telephone Line:
For Local Mode Only:
No external phone line (i.e. POTS/PSTN telephone line) is required.
For Remote Mode or Mixed Mode:
Model AOR-24: Three (3) dedicated POTS/PSTN telephone line (i.e. analog telephone lines or
analog PBX extension lines).
Model AOR-32: Four (4) dedicated POTS/PSTN telephone lines.
If connected to a PBX, the analog extension(s) must provide:
1. Minimum of 24V talk battery and 20 mA off-hook loop current
2. Either a CPC (Calling Party Control) disconnect pulse (voltage drop at end of call) or 30-
seconds of silence after hang-up (no re-order or howler feature)
If connected to a POTS/PSTN line, there must be no special features, such as hook-flash, call-
waiting, auto-redial when busy or voicemail. If the telephone company has activated any such
features, contact them to have these features turned off.

Area of Rescue Command Unit
Installation Guide
Model AOR-24 / Model AOR-32
Product Revision 2.0
Page 3of 23 Rev. 3/8/2022
Copyright 2014-2022 Talk-A-Phone, LLC • 7530 North Natchez Avenue • Niles, Illinois 60714 • Phone [phone] • i[email protected] • www.talkaphone.com.
All prices and specifications are subject to change without notice. Talk-A-Phone, Talkaphone, bAlert, Scream Alert, WEBS, and WEBS Contact are registered trademarks of
Talk-A-Phone, LLC. All rights reserved. All other trademarks mentioned in this document or website are the property of their respective owners and does not imply or indicate
any approval, endorsement, sponsorship, or affiliation with such owners unless such approval, endorsement, sponsorship, or affiliation is expressly indicated.
IV. System Overview
1. Local Mode
In Local Mode, pressing the button on any of the Talkaphone Analog Call Stations will cause the
built-in local phone at the command unit to ring.
2. Remote Mode
In Remote Mode, pressing the button on any of the Talkaphone Analog Call Stations will cause
them to access a phone line to dial out. For this configuration, connect an outside phone(s) line
to the “Telco IN” position(s) on the appropriate bank(s).
3. Mixed Mode
Mixed Mode is primarily used when a central control point is not constantly attended at all times.
When a Talkaphone Analog Call Station calls and the AOR-24 / AOR-32 unit is in Mixed Mode, it
will ring the AOR-24 / AOR-32 command unit’s built-in local phone first, ring it a second time if no
one answers the first time, then if no one answers the second time it will dial a remote number. If
no one should answer the remote number, it will re-ring the local phone and continue this cycle
until either the phone is answered or times out (See Emergency Phone Manual for information
on setting the time-out).
When an attendant leaves, that person can enter the code *36* to configure the controller board
to ring the remote phone first and then switch to the local phone (See p.14, Section VII, System
Programming). For Mixed Mode, connect an outside phone line(s) to the “TELCO IN”
terminal(s). This programming must be done for each of the controller boards (three (3) controller
boards for the AOR-24 or four (4) controller boards for the AOR-32).
NOTE: See p.2, Technical Requirements, for outside phone line requirements.

Area of Rescue Command Unit
Installation Guide
Model AOR-24 / Model AOR-32
Product Revision 2.0
Page 4of 23 Rev. 3/8/2022
Copyright 2014-2022 Talk-A-Phone, LLC • 7530 North Natchez Avenue • Niles, Illinois 60714 • Phone [phone] • i[email protected] • www.talkaphone.com.
All prices and specifications are subject to change without notice. Talk-A-Phone, Talkaphone, bAlert, Scream Alert, WEBS, and WEBS Contact are registered trademarks of
Talk-A-Phone, LLC. All rights reserved. All other trademarks mentioned in this document or website are the property of their respective owners and does not imply or indicate
any approval, endorsement, sponsorship, or affiliation with such owners unless such approval, endorsement, sponsorship, or affiliation is expressly indicated.
V. Internal System Components
Figure 1. Model AOR-24 internal components.
Item
Component
A
Controller Boards, QTY (3)
B
Local Phone
C
“TELCO IN” Terminals,
QTY (3)
D
Backup Batteries, QTY (4)
E
Internal Power Supply
F
Open/Short/System Ground
Fault Relay Output Leads
G
AOR-CSE Station
Activation Relay Output
Leads
H
AC Power Fail Relay Output
Leads

Area of Rescue Command Unit
Installation Guide
Model AOR-24 / Model AOR-32
Product Revision 2.0
Page 5of 23 Rev. 3/8/2022
Copyright 2014-2022 Talk-A-Phone, LLC • 7530 North Natchez Avenue • Niles, Illinois 60714 • Phone [phone] • i[email protected] • www.talkaphone.com.
All prices and specifications are subject to change without notice. Talk-A-Phone, Talkaphone, bAlert, Scream Alert, WEBS, and WEBS Contact are registered trademarks of
Talk-A-Phone, LLC. All rights reserved. All other trademarks mentioned in this document or website are the property of their respective owners and does not imply or indicate
any approval, endorsement, sponsorship, or affiliation with such owners unless such approval, endorsement, sponsorship, or affiliation is expressly indicated.
Figure 2. Model AOR-32 internal components.
Item
Component
A
Controller Boards, QTY (4)
B
Local Phone
C
“TELCO IN” Terminals,
QTY (4)
D
Backup Batteries, QTY (4)
E
Internal Power Supply
F
Open/Short/System Ground
Fault Relay Output Leads
G
AOR-CSE Station
Activation Relay Output
Leads
H
AC Power Fail Relay Output
Leads

Area of Rescue Command Unit
Installation Guide
Model AOR-24 / Model AOR-32
Product Revision 2.0
Page 6of 23 Rev. 3/8/2022
Copyright 2014-2022 Talk-A-Phone, LLC • 7530 North Natchez Avenue • Niles, Illinois 60714 • Phone [phone] • i[email protected] • www.talkaphone.com.
All prices and specifications are subject to change without notice. Talk-A-Phone, Talkaphone, bAlert, Scream Alert, WEBS, and WEBS Contact are registered trademarks of
Talk-A-Phone, LLC. All rights reserved. All other trademarks mentioned in this document or website are the property of their respective owners and does not imply or indicate
any approval, endorsement, sponsorship, or affiliation with such owners unless such approval, endorsement, sponsorship, or affiliation is expressly indicated.
VI. Installation
1. Remove the AOR-24 / AOR-32 unit from its packaging carton and inspect for any possible
damage. If the unit is damaged or if any components are missing, please contact your
Talkaphone distributor immediately.
Do not discard any hardware or packaging prior to checking for all included components listed
above, and the unit is installed and functioning correctly.
2. Open the command unit local phone compartment and remove the packaged front cover door
handle. Install the handle onto the outside surface of the local phone compartment door using
the provided screws.
3. Remove the packaged 9-volt battery from the command unit local phone compartment and install
into the command unit local phone. This battery is only for retaining the programming
configuration on the command unit local phone.
a. Remove the command unit local phone by sliding it upwards about 1/2-inch then lifting
away from the command unit and out of the compartment. This will expose the local
phone mounting points within the command unit local phone compartment.
b. After installing the 9-volt battery, reinstall the local phone into its compartment by holding
the local phone against the rear surface of the compartment and sliding about 1/2-inch
downward.
If the local phone will not slide downward into the locking position, the 6-32 screws at the
mounting points may need to be adjusted. Loosen the screws 1/4 turn by hand and
repeat mounting the local phone.
Similarly, if the local phone slides into the locking position, but does not feel secure in
place, tighten the 6-32 screws 1/4 turn by hand and repeat mounting the local phone.
c. Plug the phone line and power connections back into the local phone.
4. Remove the five (5) Phillips screws from the left-side of the unit—these screws secure the hinged
front cover.
5. Carefully open the hinged front cover taking care there are no loose items which may have
shifted during transportation.
6. The AOR-24 / AOR-32 unit may be either surface mounted or flush mounted to a wall.
NOTE: For flush mounting units, AOR-24 / AOR-32 units should be ordered with the
available AOR-TR32 Flush Mount Trim Ring (sold separately).
NOTE: Conduit knockouts exist on the rear, top, and bottom sides of the enclosure for
access to power and communication lines. Determine the method of bringing in these
power and communication lines before mounting the enclosure.
NOTE: Whenever possible, it is best to keep the maximum clearance possible between
analog phone lines and alternating current. Running phone lines too close to hot VAC
lines will produce undesired effects on the phone line.

Area of Rescue Command Unit
Installation Guide
Model AOR-24 / Model AOR-32
Product Revision 2.0
Page 7of 23 Rev. 3/8/2022
Copyright 2014-2022 Talk-A-Phone, LLC • 7530 North Natchez Avenue • Niles, Illinois 60714 • Phone [phone] • i[email protected] • www.talkaphone.com.
All prices and specifications are subject to change without notice. Talk-A-Phone, Talkaphone, bAlert, Scream Alert, WEBS, and WEBS Contact are registered trademarks of
Talk-A-Phone, LLC. All rights reserved. All other trademarks mentioned in this document or website are the property of their respective owners and does not imply or indicate
any approval, endorsement, sponsorship, or affiliation with such owners unless such approval, endorsement, sponsorship, or affiliation is expressly indicated.
7. Surface Mounting onto an Interior Wall:
The AOR-24 / AOR-32 unit has four (4) surface mounting keyholes located on the rear of the
chassis.
Please note that two (2) of the mounting keyholes are located behind the local phone. The local
phone will need to be removed and the phone line/power cables will need to be disconnected.
8. Flush Mounting into an Interior Wall:
The AOR-24 / AOR-32 has ten (10) 1/4-inch screw points on the top, bottom, and sides which
can be used to mount the Command Unit within a wall.
The AOR-TR32 trim ring may be installed in contact with the closed cover without inhibiting the
functionality of the hinge. Secure both halves of the AOR-TR32 to the wall using the provided 6-
18 screws.
9. Installation of Strobe/Siren:
Mount the strobe/siren assembly on a wall in an appropriate location per the instructions
packaged with the strobe/siren assembly.
Black, Red, and Orange lead wires from the controller board(s) in the AOR-24 / AOR-32
Command Unit’s internal compartment.
The Black wire is a common negative and needs to be connected to both the strobe and
siren negative terminals.
The Red wire is connected to the positive terminal of the strobe.
The Orange wire is connected to the positive terminal of the siren.

Area of Rescue Command Unit
Installation Guide
Model AOR-24 / Model AOR-32
Product Revision 2.0
Page 8of 23 Rev. 3/8/2022
Copyright 2014-2022 Talk-A-Phone, LLC • 7530 North Natchez Avenue • Niles, Illinois 60714 • Phone [phone] • i[email protected] • www.talkaphone.com.
All prices and specifications are subject to change without notice. Talk-A-Phone, Talkaphone, bAlert, Scream Alert, WEBS, and WEBS Contact are registered trademarks of
Talk-A-Phone, LLC. All rights reserved. All other trademarks mentioned in this document or website are the property of their respective owners and does not imply or indicate
any approval, endorsement, sponsorship, or affiliation with such owners unless such approval, endorsement, sponsorship, or affiliation is expressly indicated.
10. Connecting Relay Output for Any AOR-CSE Station Activation:
a. This output is normally closed (NC) and will provide an open when the AOR-CSE Station
goes off-hook (i.e. a call is placed).
b. Connect the two (2) quick connects terminated onto yellow and yellow-white wires to
the relay input on the addressable FACP.
11. Connecting to Relay Output for Fault Conditions:
a. Normally closed (NC) outputs are available for the following fault conditions:
•Open/short fault on cabling to AOR-CSE Stations
•System ground fault occurs on the Command Unit
•AC power fail (primary power loss)
b. For open/short/system ground faults, connect the two (2) quick connects terminated onto
purple and purple-white wires to the relay input on the addressable FACP.
c. For AC power fail (primary power loss), connect the two (2) quick connects terminated
onto tan and tan-white wires to the relay input on the addressable FACP.
These wires should originate from the terminal block on the upper-right of the controller
board—see area boxed in red as illustrated here:
12. The AOR-24 can support up to twenty-four (24) AOR-CSE Stations divided into three (3) banks of
eight (8).
The AOR-32 can support up to thirty-two (32) AOR-CSE Stations divided into four (4) banks of
eight (8).
The AOR-CSE Stations can dial out through the analog (PSTN/POTS) telephone line(s) or to the
local phone in the Command Unit.

Area of Rescue Command Unit
Installation Guide
Model AOR-24 / Model AOR-32
Product Revision 2.0
Page 9of 23 Rev. 3/8/2022
Copyright 2014-2022 Talk-A-Phone, LLC • 7530 North Natchez Avenue • Niles, Illinois 60714 • Phone [phone] • i[email protected] • www.talkaphone.com.
All prices and specifications are subject to change without notice. Talk-A-Phone, Talkaphone, bAlert, Scream Alert, WEBS, and WEBS Contact are registered trademarks of
Talk-A-Phone, LLC. All rights reserved. All other trademarks mentioned in this document or website are the property of their respective owners and does not imply or indicate
any approval, endorsement, sponsorship, or affiliation with such owners unless such approval, endorsement, sponsorship, or affiliation is expressly indicated.
13. Routing Cabling:
Route the AOR-CSE Station cabling and any analog (PSTN/POTS) telephone line(s) through the
conduit knockouts located on the rear, top, or bottom sides of the Command Unit chassis.
Always try to separate power lines from communication lines as much as possible to reduce
undesired effects on the communication lines.
14. Terminating AOR-CSE Station Cabling:
Terminate the lines for each AOR-CSE Station to Ports 1 through 8 (see below illustration) on
the appropriate bank (controller board).
The tip and ring connections for the AOR-CSE Stations are NOT polarity sensitive.

Area of Rescue Command Unit
Installation Guide
Model AOR-24 / Model AOR-32
Product Revision 2.0
Page 10 of 23 Rev. 3/8/2022
Copyright 2014-2022 Talk-A-Phone, LLC • 7530 North Natchez Avenue • Niles, Illinois 60714 • Phone [phone] • i[email protected] • www.talkaphone.com.
All prices and specifications are subject to change without notice. Talk-A-Phone, Talkaphone, bAlert, Scream Alert, WEBS, and WEBS Contact are registered trademarks of
Talk-A-Phone, LLC. All rights reserved. All other trademarks mentioned in this document or website are the property of their respective owners and does not imply or indicate
any approval, endorsement, sponsorship, or affiliation with such owners unless such approval, endorsement, sponsorship, or affiliation is expressly indicated.
15. Terminating PSTN/POTS Telephone Lines for Off-site Dialing:
If an analog (PSTN/POTS) telephone line or analog PBX extension line is to be used for off-site
dialing, terminate the analog telephone line or PBX extension line to the “TELCO IN” terminals
for each respective bank—these connections are NOT polarity sensitive (see below).
On the AOR-24 / AOR-32, there is one (1) “TELCO IN” terminal located above the controller
boards and a second below the controller boards.
Each bank (controller board) supports one (1) dedicated POTS/PSTN telephone line.
16. Configuring the Number of AOR-CSE Stations Installed:
Configuring the number of AOR-CSE Stations is required on each controller board—this step is
required for proper open/short fault detection on AOR-CSE Station cabling.
In the upper-right of each controller board (or bank), there is an orange-red pushbutton located to
the left of Ports 1-4.
Press and hold the orange-red pushbutton for three (3) seconds—the LED will flash rapidly.
When the LED changes to solidly lit, release the orange-red pushbutton.
IMPORTANT NOTE:
See Technical Requirements (p.2), for analog PSTN/POTS telephone line specifications.

Area of Rescue Command Unit
Installation Guide
Model AOR-24 / Model AOR-32
Product Revision 2.0
Page 11 of 23 Rev. 3/8/2022
Copyright 2014-2022 Talk-A-Phone, LLC • 7530 North Natchez Avenue • Niles, Illinois 60714 • Phone [phone] • i[email protected] • www.talkaphone.com.
All prices and specifications are subject to change without notice. Talk-A-Phone, Talkaphone, bAlert, Scream Alert, WEBS, and WEBS Contact are registered trademarks of
Talk-A-Phone, LLC. All rights reserved. All other trademarks mentioned in this document or website are the property of their respective owners and does not imply or indicate
any approval, endorsement, sponsorship, or affiliation with such owners unless such approval, endorsement, sponsorship, or affiliation is expressly indicated.
17. Connecting Primary Power:
Once the appropriate low voltage field cabling terminations have been completed, connect the
primary power (120/240 VAC, 50-60Hz) to the internal power supply located in the lower-left of
the Command Unit internal compartment.
The L (Line) and N (Neutral) terminals are located on the lower-left corner of the internal power
supply (see photo below). The AC ground should be connected to the bottom grounding terminal
on the internal power supply.
WARNING: Once the backup batteries are connected, power will be supplied to the
Command Unit. Verify all connections and take precautions from unintended
electrical shock at this time.

Area of Rescue Command Unit
Installation Guide
Model AOR-24 / Model AOR-32
Product Revision 2.0
Page 12 of 23 Rev. 3/8/2022
Copyright 2014-2022 Talk-A-Phone, LLC • 7530 North Natchez Avenue • Niles, Illinois 60714 • Phone [phone] • i[email protected] • www.talkaphone.com.
All prices and specifications are subject to change without notice. Talk-A-Phone, Talkaphone, bAlert, Scream Alert, WEBS, and WEBS Contact are registered trademarks of
Talk-A-Phone, LLC. All rights reserved. All other trademarks mentioned in this document or website are the property of their respective owners and does not imply or indicate
any approval, endorsement, sponsorship, or affiliation with such owners unless such approval, endorsement, sponsorship, or affiliation is expressly indicated.
18. Connecting Backup Batteries:
Install the backup batteries and connect them to the power supply board by inserting the
connector onto the header pins located on the bottom right of the internal power supply.
Match and connect the cables marked “3” through “10” to the terminals marked “3” through
“10”.
WARNING: The order in which 100-240 VAC 50-60Hz or backup batteries is
connected does not matter. However, once either backup battery is connected OR
the primary 100-240 VAC line is energized, THE COMMAND UNIT WILL BE
ENERGIZED OR “HOT”.
It is the installer’s obligation to ensure compliance with all national, regional, and
local regulations.
It is the installer’s obligation to mark the “date of installation” on each battery.

Area of Rescue Command Unit
Installation Guide
Model AOR-24 / Model AOR-32
Product Revision 2.0
Page 13 of 23 Rev. 3/8/2022
Copyright 2014-2022 Talk-A-Phone, LLC • 7530 North Natchez Avenue • Niles, Illinois 60714 • Phone [phone] • i[email protected] • www.talkaphone.com.
All prices and specifications are subject to change without notice. Talk-A-Phone, Talkaphone, bAlert, Scream Alert, WEBS, and WEBS Contact are registered trademarks of
Talk-A-Phone, LLC. All rights reserved. All other trademarks mentioned in this document or website are the property of their respective owners and does not imply or indicate
any approval, endorsement, sponsorship, or affiliation with such owners unless such approval, endorsement, sponsorship, or affiliation is expressly indicated.
VII. System Programming
List of Programming Codes for the Command Unit
Command
Function
* 31 * [up to 8 digits] *
Guard Access Code entry for phone programming
[Default * 31 * *]
* 30 * [up to 8 digits] *
Master Access Code entry to change Guard Access Code or
Master Access Code
[Default * 30 * 12345678 *]
* 30 * 14725836 *
Resets controller board programming to factory defaults.
Requires prior Master Access Code entry.
* 32 * [up to 8 digits] *
Programs and stores a new Master Access Code.
Requires prior Master Access Code entry.
* 33 * [up to 8 digits] *
Programs and stores a new Guard Access Code.
Requires prior Master Access Code entry.
* 34 * [up to 2 digits] *
Sets number of rings before controller board picks up when it is
dialed
[Default 3]
* 35 *
In Mixed Mode, call LOCAL PHONE then TELCO IN
* 36 *
In Mixed Mode, call TELCO IN then LOCAL PHONE
[Default with * 63 *]
* 37 *
Local Mode
NOTE: All calls will route to the local phone.
* 62 *
Remote Mode [Default Setting]
* 63 *
Mixed Mode (Local and Remote)
* 4 [Select Port 1-8] *
Enter this code when connected through the local phone or a
remote call –routes to a specific AOR-CSE Station on Port 1-8.
Does not require Guard Access Code or Master Access Code
entry.
#
Terminate Connection

Area of Rescue Command Unit
Installation Guide
Model AOR-24 / Model AOR-32
Product Revision 2.0
Page 14 of 23 Rev. 3/8/2022
Copyright 2014-2022 Talk-A-Phone, LLC • 7530 North Natchez Avenue • Niles, Illinois 60714 • Phone [phone] • i[email protected] • www.talkaphone.com.
All prices and specifications are subject to change without notice. Talk-A-Phone, Talkaphone, bAlert, Scream Alert, WEBS, and WEBS Contact are registered trademarks of
Talk-A-Phone, LLC. All rights reserved. All other trademarks mentioned in this document or website are the property of their respective owners and does not imply or indicate
any approval, endorsement, sponsorship, or affiliation with such owners unless such approval, endorsement, sponsorship, or affiliation is expressly indicated.
Programming the Command Unit
1. To program the Command Unit, each controller board (bank of eight (8)) must be configured
individually.
There are two (2) options for programming each controller board:
•At the Command Unit through use of the local phone;
•Remotely by calling the phone number of the connected PSTN/POTS telephone line(s).
In either case, the controller board will answer and output one (1) beep.
2. When entering programming codes, the controller board will provide the following feedback:
One (1) Beep
Programming code successfully accepted
Silence
Error code—please re-enter the programming code
If you hear silence, re-enter the programming code again. If you continue to hear silence a
second time, hang up and try again.
3. Remote Mode:
In Remote Mode, the controller board(s) does(do) not require any programming. Move onto
Programming the AOR-CSE Stations.
4. Local Mode:
1. AOR-24 –This command unit has three (3) controller boards—you will need to repeat this
programming process for the second and third banks/controller boards.
Pick up the local phone handset and press the button corresponding to the bank of phones
(i.e. controller board) to be programmed handset (or remotely call into the connected
PSTN/POTS telephone line). Listen for one (1) beep.
AOR-32 –This command unit has four (4) controller boards—you will need to repeat this
programming process for the second, third, and fourth banks/controller boards.
Pick up the local phone handset and press the button corresponding to the bank of phones (i.e.
controller board) to be programmed handset (or remotely call into the connected PSTN/POTS
telephone line). Listen for one (1) beep.
2. Enter the Guard Access Code to enter programming mode: *31**
3. Program the controller board for Local Mode: *37*
4. Repeat Steps (1) through (3) for the remainder of controller boards.
5. Move onto Programming the AOR-CSE Stations.
5. Mixed Mode:
1. AOR-24 –This command unit has three (3) controller boards—you will need to repeat this
programming process for the second and third banks/controller boards.
Pick up the local phone handset and press the button corresponding to the bank of phones
(i.e. controller board) to be programmed handset (or remotely call into the connected
PSTN/POTS telephone line). Listen for one (1) beep.
AOR-32 –This command unit has four (4) controller boards—you will need to repeat this
programming process for the second, third, and fourth banks/controller boards.

Area of Rescue Command Unit
Installation Guide
Model AOR-24 / Model AOR-32
Product Revision 2.0
Page 15 of 23 Rev. 3/8/2022
Copyright 2014-2022 Talk-A-Phone, LLC • 7530 North Natchez Avenue • Niles, Illinois 60714 • Phone [phone] • i[email protected] • www.talkaphone.com.
All prices and specifications are subject to change without notice. Talk-A-Phone, Talkaphone, bAlert, Scream Alert, WEBS, and WEBS Contact are registered trademarks of
Talk-A-Phone, LLC. All rights reserved. All other trademarks mentioned in this document or website are the property of their respective owners and does not imply or indicate
any approval, endorsement, sponsorship, or affiliation with such owners unless such approval, endorsement, sponsorship, or affiliation is expressly indicated.
Pick up the local phone handset and press the button corresponding to the bank of phones
(i.e. controller board) to be programmed handset (or remotely call into the connected
PSTN/POTS telephone line). Listen for one (1) beep.
2. Enter the Guard Access Code to enter programming mode: *31**
3. Program the controller board for Mixed Mode: *63*
4. Program the controller board with the call routing order:
•Local phone first, then remote (off-site): *35*
•Remote (off-site) first, then local phone: *36*
5. Repeat Steps (1) through (5) for the remainder of controller boards.
6. Move onto Programming the AOR-CSE Stations.

Area of Rescue Command Unit
Installation Guide
Model AOR-24 / Model AOR-32
Product Revision 2.0
Page 16 of 23 Rev. 3/8/2022
Copyright 2014-2022 Talk-A-Phone, LLC • 7530 North Natchez Avenue • Niles, Illinois 60714 • Phone [phone] • i[email protected] • www.talkaphone.com.
All prices and specifications are subject to change without notice. Talk-A-Phone, Talkaphone, bAlert, Scream Alert, WEBS, and WEBS Contact are registered trademarks of
Talk-A-Phone, LLC. All rights reserved. All other trademarks mentioned in this document or website are the property of their respective owners and does not imply or indicate
any approval, endorsement, sponsorship, or affiliation with such owners unless such approval, endorsement, sponsorship, or affiliation is expressly indicated.
Programming the AOR-CSE Stations
Once each controller board has been programmed, the AOR-CSE Stations will need to be
programmed individually.
1. Calling into the AOR-CSE Station to enter programming mode.
1. To call from a remote phone, dial the telephone number of the phone line connected to
a particular controller board. Go to Step (3).
2. To call from the command unit local phone, simply pick up the handset and press the
line button (i.e. “BANK 1”, “BANK 2”, “BANK 3”, or “BANK 4”) corresponding to the
appropriate bank of the AOR-CSE Station in question.
3. In either case, you will hear one (1) beep when the command unit is ready.
4. Enter the code to route to a specific AOR-CSE Station:
* 4 [Select Port 1-8] *
There will be a short pause and then the AOR-CSE Station will answer with an open
channel (i.e. microphone and speaker are active).
2. Enter the security code: 827827 (or TAPTAP)
3. Program the Primary Phone Number to dial: [0-20 digits for phone number] # 00
For local mode (i.e. calling the local phone), use any number as the phone number.
For remote mode (i.e. calling an outside phone number), use the 10-digit phone number of
the answering point as the phone number.
For mixed mode (i.e. alternating between local and remote), use the 10-digit phone number of
the answering point as the phone number.
4. Program the Second Phone Number to dial: [0-20 digits for phone number] # 01
For local mode (i.e. calling the local phone), use any number as the phone number.
For remote mode (i.e. calling an outside phone number), use the 10-digit phone number of
the answering point as the phone number.
For mixed mode (i.e. alternating between local and remote), use the 10-digit phone number of
the answering point as the phone number.
5. Set the call length, silence time out, ring count, and dial next number on busy: 294521 # 18
See Timing/Dialing Options for the AOR-CSE Station (p.18) for further details.
6. Recording a Location Message:
IMPORTANT NOTE:
For the AOR-24 Command Unit, there are three (3) controller boards—you will need to repeat the
programming process for the second and third banks/controller boards.
For the AOR-32 Command Unit, there are four (4) controller boards—you will need to repeat the
programming process for the second, third, and fourth banks/controller boards.
NOTE:
After each AOR-CSE Station programming code, a double-beep indicates the code has been
accepted. Four (4) beeps indicate an error—re-enter the code again.

Area of Rescue Command Unit
Installation Guide
Model AOR-24 / Model AOR-32
Product Revision 2.0
Page 17 of 23 Rev. 3/8/2022
Copyright 2014-2022 Talk-A-Phone, LLC • 7530 North Natchez Avenue • Niles, Illinois 60714 • Phone [phone] • i[email protected] • www.talkaphone.com.
All prices and specifications are subject to change without notice. Talk-A-Phone, Talkaphone, bAlert, Scream Alert, WEBS, and WEBS Contact are registered trademarks of
Talk-A-Phone, LLC. All rights reserved. All other trademarks mentioned in this document or website are the property of their respective owners and does not imply or indicate
any approval, endorsement, sponsorship, or affiliation with such owners unless such approval, endorsement, sponsorship, or affiliation is expressly indicated.
1. Record the location message for the AOR-CSE Station in question: * 4
Wait for the tone to begin speaking/recording. The recorded message has a maximum
length of 16 seconds.
2. Press any key to stop recording or it will end after 16 seconds. The recorded message
will automatically play back.
3. To review the recorded message again, press: * 5
4. To delete the recorded message, press: *3

Area of Rescue Command Unit
Installation Guide
Model AOR-24 / Model AOR-32
Product Revision 2.0
Page 18 of 23 Rev. 3/8/2022
Copyright 2014-2022 Talk-A-Phone, LLC • 7530 North Natchez Avenue • Niles, Illinois 60714 • Phone [phone] • i[email protected] • www.talkaphone.com.
All prices and specifications are subject to change without notice. Talk-A-Phone, Talkaphone, bAlert, Scream Alert, WEBS, and WEBS Contact are registered trademarks of
Talk-A-Phone, LLC. All rights reserved. All other trademarks mentioned in this document or website are the property of their respective owners and does not imply or indicate
any approval, endorsement, sponsorship, or affiliation with such owners unless such approval, endorsement, sponsorship, or affiliation is expressly indicated.
List of Programming Codes for the AOR-CSE Station
Command
Memory Slot
Function
0-20 digits
#00
Primary autodial phone number *
0-20 digits
#01
Secondary autodial phone number *
0-20 digits
#02
Third autodial phone number *
0-20 digits
#03
Fourth autodial phone number *
0-20 digits
#04
Fifth autodial phone number *
6 digits
#18
Timing/dialing options. For further details, see “Timing/Dialing
Options for the AOR-CSE Station” below.
[Default 234721]
6 digits
#19
Change the security code
[Default 827827 or TAPTAP]
* 7
Add 4-second pause at any point of the dial string
[Enter No Digits]
#00 through #04
Clear autodial phone numbers
# 7
Exit programming mode and disconnect
# # #
Reset to factory defaults
*For Remote Mode with CO Line Mode, 7can be used as the phone number to reach the local
phone and 9can be joined with a 10-digit phone number to route the call through the “TELCO IN”
port.
NOTE:
After each AOR-CSE Station programming code, a double-beep indicates the code has been
accepted. Four (4) beeps indicate an error—re-enter the code again.

Area of Rescue Command Unit
Installation Guide
Model AOR-24 / Model AOR-32
Product Revision 2.0
Page 19 of 23 Rev. 3/8/2022
Copyright 2014-2022 Talk-A-Phone, LLC • 7530 North Natchez Avenue • Niles, Illinois 60714 • Phone [phone] • i[email protected] • www.talkaphone.com.
All prices and specifications are subject to change without notice. Talk-A-Phone, Talkaphone, bAlert, Scream Alert, WEBS, and WEBS Contact are registered trademarks of
Talk-A-Phone, LLC. All rights reserved. All other trademarks mentioned in this document or website are the property of their respective owners and does not imply or indicate
any approval, endorsement, sponsorship, or affiliation with such owners unless such approval, endorsement, sponsorship, or affiliation is expressly indicated.
Timing/Dialing Options for the AOR-CSE Station
The timing/dialing option code is comprised of six (6) digits defined in the table below.
Parameter
Function
Values
Definition
A
Talk/Listen Delay. Switching
time between talk and listen
modes (i.e. VOX switching time).
1
0.1 seconds
2
0.2 seconds
[Default]
3
0.3 seconds
4
0.4 seconds
5
0.5 seconds
6
0.6 seconds
7
0.7 seconds
8
0.8 seconds
9
0.9 seconds
B
Call Length. Sets maximum
length of time the AOR-CSE
Station can be connected to a
call.
0
Disabled
1
1 minute
2
2 minutes
3
3 minutes
[Default]
4
4 minutes
5
5 minutes
6
6 minutes
7
7 minutes
8
8 minutes
9
9 minutes
C
Silence Time Out. Sets the
length of time a call will be
connected without any voice
transmission.
0
Disabled
1
10 seconds
2
20 seconds
3
30 seconds
4
40 seconds
[Default]
5
50 seconds
6
60 seconds
7
70 seconds
8
80 seconds
9
90 seconds
D
Dial Next Number Timer. Sets
the number of rings before the
AOR-CSE Station dials the next
phone number in the number list.
0 or 1
Disabled
2, 3, 4, … , 9
Dials next number after 2, 3, 4, … , 9
rings
E
Dial Next Number on Busy.
When a busy is detected the
AOR-CSE Station will dial the
next phone number in the
number list.
1
Disabled
2
Enabled
[Default]
F
Not Used
Always set to 1.
-

Area of Rescue Command Unit
Installation Guide
Model AOR-24 / Model AOR-32
Product Revision 2.0
Page 20 of 23 Rev. 3/8/2022
Copyright 2014-2022 Talk-A-Phone, LLC • 7530 North Natchez Avenue • Niles, Illinois 60714 • Phone [phone] • i[email protected] • www.talkaphone.com.
All prices and specifications are subject to change without notice. Talk-A-Phone, Talkaphone, bAlert, Scream Alert, WEBS, and WEBS Contact are registered trademarks of
Talk-A-Phone, LLC. All rights reserved. All other trademarks mentioned in this document or website are the property of their respective owners and does not imply or indicate
any approval, endorsement, sponsorship, or affiliation with such owners unless such approval, endorsement, sponsorship, or affiliation is expressly indicated.
VIII.Operating Instructions
1. General Information
When a push button on the AOR-CSE Station is pressed, it will automatically either ring the
local phone or dial out using the phone line connected to the “TELCO IN” port according to
how the controller board is programmed (i.e. local mode, remote mode, or mixed mode).
When a call comes in to the AOR-24 / AOR-32 Command Unit, an LED will light indicating
which AOR-CSE Station is calling in. If a call is already being answered, any other calls which
come in will cause the appropriate LED to blink to indicate they are awaiting an open line. As
soon as the initial call has been completed, any calls that were waiting will be put through in the
order in which they were placed.
2. Calling Into AOR-CSE Stations from the Command Unit
1. To call from a remote phone, dial the telephone number of the phone line connected to
a particular controller board. Go to Step (3).
2. To call from the command unit local phone, simply pick up the handset and press the
line button (i.e. “BANK 1”, “BANK 2”, “BANK 3”, or “BANK 4”) corresponding to the
appropriate bank of the AOR-CSE Station in question.
3. In either case, you will hear one (1) beep when the command unit is ready.
4. Enter the code to route to a specific AOR-CSE Station:
* 4 [Select Port 1-8] *
There will be a short pause and then the AOR-CSE Station will answer with a series of
tones.
3. Answering Calls at the Command Unit
1. When calls are routed to the local phone at the Command Unit, the local phone will ring
and the strobe/siren will activate.
2. To answer the call, pick up the local phone handset and press the appropriate line
button (“BANK 1”, “BANK 2”, “BANK 3”, or “BANK 4”buttons to the right of the
handset) corresponding to the bank with the active AOR-CSE station.The LED
next to the line button will also flash.
The strobe/siren will deactivate the siren, but the strobe will remain flashing.
3. A prerecorded voice message with physical location information may play at the
beginning of the call.
4. Answering Calls Off-site or at a Central Station
When calls are routed off-site (i.e. monitoring service, call center, central station, or 911), calls
are answered accordingly and a prerecorded voice message with physical location information
may play at the beginning of the call.