Talkaphone Etp-120 series User manual

ETP-120Series Phone

Installation & Operation Manual

Page 1of 27 Rev. 7/2/2021

All prices and specifications are subject to change without notice. Talk-A-Phone, Talkaphone, bAlert, Scream Alert, WEBS, and WEBS Contact are registered trademarks of Talk-A-Phone,

sponsorship, or affiliation with such owners unless such approval, endorsement, sponsorship, or affiliation is expressly indicated.

ETP-120 Series Phones

Installation & Operation Manual

v1.0

 
 
ETP-120Series Phone 
Installation & Operation Manual 
 
Page 2of 27 Rev. 7/2/2021 
 
Copyright 2021 Talk-A-Phone, LLC • 7530 North Natchez Avenue • Niles, Illinois 60714 • Phone 773.539.1100 • [email protected] • www.talkaphone.com.  
 
All prices and specifications are subject to change without notice. Talk-A-Phone, Talkaphone, bAlert, Scream Alert, WEBS, and WEBS Contact are registered trademarks of Talk-A-Phone, 
LLC. All rights reserved. All other trademarks mentioned in this document or website are the property of their respective owners and does not imply or indicate any approval, endorsement, 
sponsorship, or affiliation with such owners unless such approval, endorsement, sponsorship, or affiliation is expressly indicated. 
Contents 
1. Getting Started..........................................................................................................................................................................................................................3 
 Introduction .........................................................................................................................................................................................................................3 
 What’s In the Box ................................................................................................................................................................................................................3 
 Technical Requirements.....................................................................................................................................................................................................3 
2. Hardware Installation................................................................................................................................................................................................................4 
3. Auxiliary Inputs/Outputs............................................................................................................................................................................................................7 
 Auxiliary Input......................................................................................................................................................................................................................7 
 Auxiliary Output...................................................................................................................................................................................................................7 
4. Speaker and Microphone Volume............................................................................................................................................................................................8 
5. Mode Configuration DIP Switches............................................................................................................................................................................................9 
6. Software Programming...........................................................................................................................................................................................................10 
 Quick Programming Guide................................................................................................................................................................................................10 
 Accessing Programming Mode.........................................................................................................................................................................................11 
 Security Code....................................................................................................................................................................................................................12 
 Summary List of Programming Codes..............................................................................................................................................................................13 
 Autodial Phone Numbers for the Pushbutton...................................................................................................................................................................14 
 Autodial Phone Numbers for the Auxiliary Input...............................................................................................................................................................14 
 Talk-A-Lert Identification (ID) Number..............................................................................................................................................................................14 
 Timing/Dialing Codes........................................................................................................................................................................................................15 
 Voice Message Codes......................................................................................................................................................................................................16 
 Recording the Voice Message..........................................................................................................................................................................................17 
 Assisted Programming......................................................................................................................................................................................................18 
 Operation Codes...............................................................................................................................................................................................................18 
7. Operation................................................................................................................................................................................................................................19 
 Pushbutton Operation.......................................................................................................................................................................................................19 
 Auxiliary Input Operation...................................................................................................................................................................................................19 
 Calling the ETP-120 from the Remote Side .....................................................................................................................................................................19 
 Answering a Call from the ETP-120 at the Remote Side.................................................................................................................................................20 
 Auxiliary Output Operation................................................................................................................................................................................................20 
8. Frequently Asked Questions ..................................................................................................................................................................................................21 
9. Basic Troubleshooting............................................................................................................................................................................................................22 
10. Talkaphone Terms of Use and Limited Warranty...................................................................................................................................................................23 
11. Federal Communications Commission (FCC) Information ....................................................................................................................................................24 
12. Part 15 Limitations..................................................................................................................................................................................................................25 
13. Maintenance ...........................................................................................................................................................................................................................26 
 Testing...............................................................................................................................................................................................................................26 
 Cleaning............................................................................................................................................................................................................................26 
 Preventative Maintenance ................................................................................................................................................................................................26 
14. ETP-120 Series Call Station Installation Information Sheet...................................................................................................................................................27 
 See Section 6.1 (p.9) for Quick Programming Guide 

ETP-120Series Phone

Installation & Operation Manual

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1. Getting Started

Introduction

Thank you for your purchase of this ETP-120 Series Analog Call Station. All Talkaphone equipment is

built with an exceptional standard of quality and will provide years of reliable service.

This manual will guide you through the installation of this product and provide comprehensive operating

instructions. Please read this instruction manual COMPLETELY before you install this product.

Once you have installed the product and are familiar with its operation, store this manual in an

accessible location for future reference.

What’s In the Box

•ETP-120 Series Analog Call Station

•Owner Information Card

•Instruction Manual

•Qty. (4) 6-32 Stainless Steel TS-10 Pin-in-Torx screws (P/N 42937)

You should inspect the analog call station when unpacking the box for possible damage in

shipment. If it is damaged or any of the components are missing, please contact your

Talkaphone dealer or distributor immediately. Do not discard any hardware or packing material

before you are certain you have all the items listed above, and the unit is installed and

functioning correctly.

Technical Requirements

•Dedicated* POTS** type telephone company line or analog PBX line—you must know if the call

station is on a POTS line or PBX line before you begin programming.

•If connected to a PBX, the analog extension must provide:

1. Minimum of 24V at 20 mA off-hook (no current is drawn on-hook)

2. Either a CPC (Calling Party Control) disconnect pulse (voltage drop at end of call) or 30-

seconds of silence after hang up (no re-order or howler feature)

•If connected to a POTS line, there must be no special features, such as hook-flash, call-waiting, auto-

redial when busy or voicemail. If the telephone company has activated any such features or the

telephone line is “feature ready", contact them to have these features turned off.

* If you are installing multiple units with a limited number of phone lines, you should consider using either the Talkaphone EC-6

Consolidator. The EC-6 allows you to connect up to six (6) Talkaphone analog call stations to a single phone line. Contact your

distributor or call Talkaphone Sales for additional information regarding these units.

** POTS is an acronym for Plain Old Telephone Service.

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Installation & Operation Manual

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2. Hardware Installation

Installation should be performed by qualified personnel only in accordance with the National Electrical

Code and other federal, state and local statutes and building codes. Using shielded cable is

recommended to avoid noise, hum, and other operational anomalies.

You will need a TS-10 Pin-in-Torx screwdriver or bit to complete this. If you do not own one, you may

purchase one from your local industrial supply store or from Talkaphone. Contact your Talkaphone

distributor for purchasing information.

Talkaphone Model FM-110 and Model SM-110 are designed to accommodate the ETP-120 Series

Analog Call Stations for flush mounting and surface mounting, respectively. Contact your distributor or

Talkaphone for more information.

1. Plug the RJ11 connector on the cable assembly into an RJ11 receptacle that is terminated to an

analog phone line (red is ring, green is tip). The RJ11 connector is terminated on a cable harness

that routes back to a small 2-pin connector located near center-right on the circuit board (see photo

below).

ETP-120Series Phone

Installation & Operation Manual

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2. Connect the Earth Ground wire to the faceplate grounding stud that is located in the lower-left.

3. The ETP-120 Series includes one (1) Auxiliary Input and is optionally available in a configuration that

provides one (1) Auxiliary Output. The optional single Auxiliary Output is rated at a maximum of 500

mA at 200VDC.

The Auxiliary Input connection is comprised of the red-red wires.

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Installation & Operation Manual

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sponsorship, or affiliation with such owners unless such approval, endorsement, sponsorship, or affiliation is expressly indicated.

The Auxiliary Output connection can be found on N.O. and COM pins as shown below in the boxed

area.

4. Place the phone into its mounting accessory (i.e. either the FM-110 or the SM-110) and secure with

four (4) Torx TS-10 security screws (included).

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Installation & Operation Manual

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sponsorship, or affiliation with such owners unless such approval, endorsement, sponsorship, or affiliation is expressly indicated.

3. Auxiliary Inputs/Outputs

All ETP-120 Series models include one (1) Auxiliary Input. Some models are optionally available in

a configuration that provides one (1) Auxiliary Output (only models numbers with the X designator).

Auxiliary Input

The Auxiliary Input connection is comprised of the red-red wires.This input accepts a standard dry

contact closure.

Auxiliary Output

The ETP-120 Series is optionally available in a configuration that provides one (1) Auxiliary

Output (only models numbers with the X designator).

The single Auxiliary Output is rated at a maximum of 500 mA at 200VDC. This Auxiliary Output

provides a dry contact closure when the unit goes off-hook.

The Auxiliary Output connection can be found on N.O. and COM pins.

ETP-120Series Phone

Installation & Operation Manual

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sponsorship, or affiliation with such owners unless such approval, endorsement, sponsorship, or affiliation is expressly indicated.

4. Speaker and Microphone Volume

A speaker volume potentiometer (POT) is provided to increase or decrease the speaker volume—

please refer to the illustration below to determine how to adjust the speaker volume.

DIP Switches 1 and 2 are provided to configure a few audio detection modes as outlined below.

DIP Switch 1

Position

DIP Switch 2

Position

Function Description

Normal audio detection mode

[Default]

OFF

Increases sensitivity for audio detection on low level lines. For

situations where voice or busy signals have trouble breaking over

the speaker.

NOTE:

Microphone sensitivity is microprocessor controlled and allows the microphone gain to be

automatically increased in a quiet environment—allowing the answering point (receiving end) to

clearly hear even soft or distant sounds.

The microprocessor will automatically reduce the microphone sensitivity when the local environment

becomes noisy. This Automatic Noise Canceling (ANC) feature allows for intelligible two-way hands-

free communication even in environments with the presence of diesel engine or vehicular traffic noise.

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Installation & Operation Manual

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sponsorship, or affiliation with such owners unless such approval, endorsement, sponsorship, or affiliation is expressly indicated.

5. Mode Configuration DIP Switches

Mode Configuration DIP Switches #1, 2, and 3 are provided to configure a number of modes as

outlined below.

Mode

Configuration

DIP Switch #

Position

Function Description

Pushbutton is used to both place and disconnect calls

OFF

Pushbutton is only used to place calls

[Default]

Auto-answers inbound calls

[Default]

OFF

Does NOT auto-answer inbound calls

Normal operation mode

[Default]

OFF

Learn mode - Any inbound calls automatically enter into

programming mode (no security code required).

Use this option if the security code has been lost or forgotten. Any

outbound call will dial Talkaphone Technical Support (see Section

6.11, Assisted Programming, p.18).

IMPORTANT NOTE: When finished programming, set this switch

back to the ON position or else the unit will only call Talkaphone

Technical Support instead of the programmed phone number(s).

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Installation & Operation Manual

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sponsorship, or affiliation with such owners unless such approval, endorsement, sponsorship, or affiliation is expressly indicated.

6. Software Programming

Quick Programming Guide

Programming the ETP-120 Series Call Station is relatively quick and easy. While it is recommended

that you read the complete manual before you begin, the following quick guide will serve many

applications.

1. Call into the ETP-120 Series Call Station—it will answer with an open channel (microphone and

speaker are active).

2. Enter the default security code: 827827 (or TAPTAP)

3. Program the Primary Phone Number to dial: [0-20 digits for phone number] # 00

For dialing a number on a POTS or PSTN telephone line (i.e. calling an outside phone number),

use the 10-digit phone number (i.e. 1 + area code + 7-digit number) of the answering point as

the phone number.

4. Program the Second Phone Number (optional, for when the primary phone number is busy or

does not answer) to dial: [0-20 digits for phone number] # 01

5. Set the call length, silence time out, ring count, and dial next number on busy: 294521 # 18

See Section 6.8, Timing/Dialing Codes, p.15 for further details.

6. Recording a Location Message:

1. Record the location message for the ETP-120 Series Call Station in question: * 4

Wait for the tone to begin speaking/recording. The recorded message has a maximum length

of 16 seconds.

2. Press any key to stop recording or it will end after 16 seconds. The recorded message will

automatically play back.

3. To review the recorded message again, press: * 5

4. To delete the recorded message, press: * 3

7. To exit programming and disconnect, press: # 7

NOTE:

After each ETP-120 Series programming code, a double-beep indicates the code has been accepted.

Four (4) beeps indicate an error—re-enter the code again.

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Installation & Operation Manual

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sponsorship, or affiliation with such owners unless such approval, endorsement, sponsorship, or affiliation is expressly indicated.

Accessing Programming Mode

The ETP-120 Series Call Station can be programmed from a standard touch-tone telephone through an

analog PBX extension or an analog PSTN line.

It is essential to program at least one telephone number for the Talkaphone unit to operate.

After entering the access code, the order in which codes are entered is irrelevant.

1. Using the Security Code

1. Mode Configuration DIP Switch #2 is configured at the factory to be in the ON position—

this configures the call station to answer incoming calls. Move to the ON position if that is not

the case.

2. Call into the ETP-120 Series Call Station.

3. Enter the default security code: 827827 (or TAPTAP)

4. The call station will output a double-beep and enter programming mode—any programming

code(s) may now be entered. See Section 6.4, p.13 for a comprehensive list of

programming codes.

5. When programming is completed, enter this code to disconnect: # 7

2. Without Using the Security Code

1. Mode Configuration DIP Switch #2 is configured at the factory to be in the ON position—

this configures the call station to answer incoming calls. Move to the ON position if that is not

the case.

2. Move Mode Configuration DIP Switch #3 to the OFF position—this configures the call

station to answer incoming calls and automatically enter programming mode without the

security code.

3. Call into the ETP-120 Series Call Station.

4. When the call station answers, it will output a double-beep and automatically enter

programming mode—any programming code(s) may now be entered. See Section 6.4, p.13

for a comprehensive list of programming codes.

5. When programming is completed, enter this code to disconnect: # 7

6. Finally, return Mode Configuration DIP Switch #3 to the ON position.

NOTE:

After each programming code, a double-beep indicates the code has been accepted. Four (4) beeps

indicate an error—re-enter the code again.

NOTE:

If Mode Configuration DIP Switch #3 is not returned to the ON position, activating the pushbutton

will call Talkaphone Technical Support instead of the programmed phone number(s).

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Installation & Operation Manual

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sponsorship, or affiliation with such owners unless such approval, endorsement, sponsorship, or affiliation is expressly indicated.

Security Code

When Mode Configuration DIP Switch #3 is in the ON position, the ETP-120 Series Call Station will

require a security code before it can be programmed.

The default security code is: 827827 (or TAPTAP)

Talkaphone highly recommends that this security code be changed from the default value. To change

the security code, follow these steps:

1. Access programming mode as outlined in Section 3.2.

2. Enter: ☐☐☐☐☐☐ # 19

3. Hang up or enter this code to disconnect: # 7

If the security code is lost or forgotten, either reprogram the security code when Mode Configuration

DIP Switch #3 is set to the OFF position or reset the unit to factory defaults.

NOTE:

The security code must be comprised of six (6) numeric digits.

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Summary List of Programming Codes

Programming

Code

Then

Enter

Memory Slot

Function Description

0-20 digits

#00

Primary autodial phone number for pushbutton

0-20 digits

#01

Secondary autodial phone number for pushbutton

0-20 digits

#02

Third autodial phone number for pushbutton

0-20 digits

#03

Fourth autodial phone number for pushbutton

0-20 digits

#04

Fifth autodial phone number for pushbutton

0-20 digits

#05

Autodial phone number for central station receiver line

0-20 digits

#06

Autodial phone number for central station voice line

0-20 digits

#07

Primary autodial phone number for Auxiliary Input

0-20 digits

#08

Secondary autodial phone number for Auxiliary Input

0-20 digits

#09

Third autodial phone number for Auxiliary Input

6 digits

#17

Voice message/other options. For further details, see Section 6.9, Voice

Message Codes, p.16.

[Default 001210]

6 digits

#18

Timing/dialing options. For further details, see Section 6.8,

Timing/Dialing Codes, p.15.

[Default 234721]

6 digits

#19

Change the security code

[Default 827827 or TAPTAP]

0-20 digits

#20

Primary ID number for central station

[Default no ID number set]

0-20 digits

#21

Secondary ID number for central station

[Default no ID number set]

6 digits

#23

Talk-A-Lert ID number

* *

Add a *at any point of the dial string

* #

Add a #at any point of the dial string

* 7

Add 4-second pause at any point of the dial string

[Enter No Digits]

#00 through #06

Clear autodial phone numbers

* 0

Diagnostic tones to check microphone/speaker operation

* 1

Enable the Talk-A-Lert ID number to be transmitted when the ETP-120 unit

auto-answers an inbound call

* 2

Enable the Talk-A-Lert ID number to be transmitted when the remote side

answers the call (i.e. an outbound call)

* 6

Disable * 1 and * 2

[Default]

Disconnect or terminate an active outbound call only (i.e. cannot

terminate/disconnect inbound calls or programming mode calls)

# 7

Exit programming mode and disconnect

# # #

Reset to factory defaults

NOTE:

After each programming code, a double-beep indicates the code has been accepted. Four (4) beeps

indicate an error—re-enter the code again.

ETP-120Series Phone

Installation & Operation Manual

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Autodial Phone Numbers for the Pushbutton

When the pushbutton is activated, the unit will dial up to five (5) phone numbers in round robin fashion.

If the first phone number does not answer or is busy, the unit will dial the second phone number. If the

second phone number does not answer or is busy, the unit will dial the third phone number—and so on.

To program autodial phone numbers, enter the phone number (up to 20 digits) followed by the memory

slot number (i.e. #00 through #04).

To delete or clear a speed dial location, enter the memory location only (#00 through #04).

There are no autodial phone numbers programmed at the factory.

Entering * 7 inserts a four second pause at any point of the dial string.

For example:

•When needing to dial 9 to obtain an outside line, enter: 9 * 7 + phone number

•This allows the phone system to switch to an outside line without missing dialed digits.

•When dialing pagers or voice mail systems, use * 7 in the dial string where a pause is required.

Autodial Phone Numbers for the Auxiliary Input

When a dry contact closure is provided to the Auxiliary Input, the unit will dial up to three (3) phone

numbers in round robin fashion. If the first phone number does not answer or is busy, the unit will dial

the second phone number. If the second phone number does not answer or is busy, the unit will dial

the third phone number. If the third phone number does not answer or is busy, the unit will dial the first

phone number—and so on.

To program autodial phone numbers, enter the phone number (up to 20 digits) followed by the memory

slot number (i.e. #07through #09).

To delete or clear a speed dial location, enter the memory location only (#07through #09).

There are no autodial phone numbers programmed at the factory.

Talk-A-Lert Identification (ID) Number

The Talk-A-Lert ID number (6-digits) is used by the ETP-120 Series Call Station as a means to identify

the location of the caller to the remote side. When the * 2 programming code is enabled, the Talk-A-

Lert ID number will transmit when the answering point (receiving side) answers the call.

Alternatively, the answering point (receiving side) can request the Talk-A-Lert ID number to transmit on

demand by pressing *on their keypad.

This ID number (6-digits) can be utilized by Talk-A-Lert (ETP-TAL) for both listening and polling

functions.

To program the Talk-A-Lert ID number, enter 6-digits followed by #23. For example, if the ID number is

123456, enter this as the programming code: 1 2 3 4 5 6 # 2 3

Talk-A-Lert ID numbers should be logically assigned—for example, if the call station is located in the

third elevator of the second elevator bank in the fifth building on campus, an ID number of 0 5 0 2 0 3

may be assigned.

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Timing/Dialing Codes

The timing/dialing code is comprised of six (6) digits in the following format—parameters A through F

are defined in the table below: A B C D E F # 1 8

The factory default timing/dialing code is: 2 3 4 7 2 1 # 1 8

Parameter

Function Description

Values

Definition

Talk/Listen Delay. Switching

time between talk and listen

modes (i.e. VOX switching time).

0.1 seconds

0.2 seconds

[Default]

0.3 seconds

0.4 seconds

0.5 seconds

0.6 seconds

0.7 seconds

0.8 seconds

0.9 seconds

Call Length. Sets maximum

length of time the ETP-120

Series Call Station can be

connected to a call.

When disabled, a CPC (Calling

Party Control) disconnect pulse

(voltage drop at end of call),

busy signal, silence, or return to

dial tone will be required for

proper hang up.

Disabled

1 minute

2 minutes

3 minutes

[Default]

4 minutes

5 minutes

6 minutes

7 minutes

8 minutes

9 minutes

Silence Time Out. Sets the

length of time a call will be

connected without any voice

transmission.

Disabled

10 seconds

20 seconds

30 seconds

40 seconds

[Default]

50 seconds

60 seconds

70 seconds

80 seconds

90 seconds

Dial Next Number Timer. Sets

the number of rings before the

ETP-120 Series Call Station

dials the next phone number in

the number list.

0 or 1

Disabled

2, 3, 4, … , 9

Dials next number after 2, 3, 4, … , 9

rings [Default 7 rings]

Dial Next Number on Busy.

When a busy is detected the

ETP-120 Series Call Station will

dial the next phone number in

the number list.

Disabled

Enabled

[Default]

Not Used

Always set to 1.

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Voice Message Codes

Voice messages allow for a pre-recorded message to play automatically when the answering point

(receiving end) answers the call. Typically, physical location information is provided through this voice

message to identify the unit to the answering point. The maximum length of a voice message is 16

seconds.

The voice message code is comprised of six (6) digits in the following format—parameters A through F

are defined in the table below: A B C D E F # 1 7

The factory default timing/dialing code is: 0 0 1 2 1 0 # 1 7

Parameter

Function Description

Values

Definition

A + B

Two-Digit Voice Message

Delay. Sets the amount of time

required to elapse (1-99

seconds) after dialing the phone

number before the voice

message plays.

Factory set to automatically start

playing the voice message after

the ETP-120 unit has

determined the call has been

answered.

Important Note: If this delay is

used, adequate time must be

allowed for the unit to detect

ring-no-answer and busy signals

when used in conjunction with

redial features.

Play automatically

[Default]

1 second

2 seconds

…

98 seconds

99 seconds

Repeat Voice Message. The

ETP-120 unit can be

programmed to play the voice

message from 1-9 times, or to

continuously repeat the voice

message every 8 seconds until a

touch tone *is detected from the

answering point. The

“ANSWERED” LED will turn on

automatically after the voice

message has stopped repeating.

Repeat every 8 seconds

Play 1 time

[Default]

Play 2 times

…

Play 8 times

Play 9 times

Hang Up on Return to Dial

Tone. If enabled and a return

dial tone is detected, the ETP-

120 unit will hang up.

Disabled

Enabled

[Default]

Double Ring Cadence Mode.

The ETP-120 unit can be

programmed to recognize the

double ring cadence that is

outputted by many phone

systems. If the ETP-120 unit is

connected to an extension that

provides a double ring cadence,

then enabling this mode will

allow for proper call progress

detection.

Disabled

[Default]

Enabled

NOTE:

The voice message feature is NOT supported on calls placed via the Auxiliary Input.

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Lap Counter. The lap counter

determines how many times the

ETP-120 unit will cycle through

its list of up to five (5) phone

numbers (or up to three (3)

phone numbers if calling through

the Auxiliary Input) before it

stops the dialing process and

hangs up.

When all of the programmed

phone numbers have been

dialed, the lap counter

increments and the dialing

process repeats. When the lap

counter has been met, the

dialing process stops and the

ETP-120 unit hangs up.

When the lap counter is disabled

(default), if the ETP-120 unit is

programmed to dial the next

number on ring-no-answer

and/or busy signal, the ETP-120

unit will continuously call its

programmed phone numbers

indefinitely until the call is

answered.

Disabled

[Default]

1 time

2 times

…

8 times

9 times

Recording the Voice Message

The voice message is recorded from a standard touch-tone telephone through an analog PBX

extension or analog PSTN line.

Typically, physical location information is provided through this voice message to identify the unit to the

answering point. For example, “233 South Wacker, northeast stairwell B, 8th floor requires assistance.

Press *to repeat this message”.

1. Call into the ETP-120 Series Call Station and access programming mode (see Section 6.2

Accessing Programming Mode, p.11).

2. Enter this code to initiate recording, wait for a single beep, and begin speaking: * 4

NOTE: The maximum duration for a voice message is 16 seconds.

3. Press any key to stop recording.

NOTE: After recording, the voice message will automatically play back as a preview.

4. Enter this code to preview the voice message again: * 5

5. Enter this code to clear the voice message: * 3

NOTE:

The voice message feature is NOT supported on calls placed via the Auxiliary Input.

ETP-120Series Phone

Installation & Operation Manual

Page 18 of 27 Rev. 7/2/2021

All prices and specifications are subject to change without notice. Talk-A-Phone, Talkaphone, bAlert, Scream Alert, WEBS, and WEBS Contact are registered trademarks of Talk-A-Phone,

sponsorship, or affiliation with such owners unless such approval, endorsement, sponsorship, or affiliation is expressly indicated.

Assisted Programming

If the phone number of the line connected to the ETP-120 Series Call Station is unknown, the call

station can be configured to automatically call Talkaphone Technical Support for assistance.

Set Mode Configuration DIP Switch #3 to the OFF position (programming mode) and activate the

pushbutton. The unit will then call Talkaphone Technical Support no matter if it is connected directly to

a PSTN line or on an analog PBX extension.

The unit will first dial 9 and listen for a second dial tone. If a second dial tone is detected, the unit will

then continue to dial the following:

1-773-539-1100, 12-second pause, 2, 16-second pause, 1

This call is long distance, so the phone line must support long distance calls.

Operation Codes

The following codes can be used to perform functions during an active phone call:

Operation Code

Function Description

Three (3) functions:

(1) Play the voice message only (if recorded)

(2) Transmit the ID number (if programmed) only when no voice

message is recorded

(3) Transmit the ID number (if programmed), then play the voice

message (if recorded)

Immediately disconnect the call and hang up the ETP-120 unit (only

for outbound calls)

NOTE:

If Mode Configuration DIP Switch #3 is not returned to the ON position, activating the pushbutton

will call Talkaphone Technical Support instead of the programmed phone number(s).

ETP-120Series Phone

Installation & Operation Manual

Page 19 of 27 Rev. 7/2/2021

All prices and specifications are subject to change without notice. Talk-A-Phone, Talkaphone, bAlert, Scream Alert, WEBS, and WEBS Contact are registered trademarks of Talk-A-Phone,

sponsorship, or affiliation with such owners unless such approval, endorsement, sponsorship, or affiliation is expressly indicated.

7. Operation

Pushbutton Operation

When the pushbutton of the ETP-120 Series Call Station is pressed, the unit will go off-hook and dial up

to five (5) pre-programmed phone number(s) in round robin fashion if a phone number is busy or does

not answer.

The “ANSWERED” LED momentarily flashes while dialing.

When the call is answered, the voice message (if recorded) will automatically play to identify the

physical location of the phone call. The unit by default plays the voice message once, and then

automatically illuminates the “ANSWERED” LED to indicate that hands-free communication to the

answering point has been established.

During an active call, if the remote side (answering point or receiving end) presses the *key, the unit

will transmit the ID number (if programmed), then play the voice message again. The remote side will

then be advised of the physical location of the phone call through either the voice message or the

information displayed in the Talk-A-Lert software when it decodes the DTMF ID number.

Once the “ANSWERED” LED is activated, the #key can be used on the remote side to terminate the

call or hang up the ETP-120 Series Call Station.

Auxiliary Input Operation

The Auxiliary Input allows for remote call activation on the ETP-120 Series Call Station via a dry contact

closure. Examples of external devices that could provide this dry contact closure include Model SA-1

Scream Alert, an elevator emergency stop button, a sensor for a stuck elevator or open elevator door,

smoke detector, alarm switch, etc.

When a dry contact closure is provided to the Auxiliary Input, the unit will go off-hook and dial up to

three (3) pre-programmed phone number(s) in round robin fashion if a phone number is busy or does

not answer.

The “ANSWERED” LED momentarily flashes while dialing.

When the call is answered, the unit will automatically illuminate the “ANSWERED” LED to indicate that

hands-free communication to the answering point has been established.

The voice message feature is NOT supported on the Auxiliary Input.

Once the “ANSWERED” LED is activated, hanging up the handset or pressing the #key on the remote

side phone will terminate the call.

Calling the ETP-120 from the Remote Side

1. On a regular touch-tone telephone, enter the telephone number of the Phone you wish to call. After

a short pause, the unit will answer with an open channel (i.e. microphone and speaker are active).

2. Begin speaking to any person at the unit.

3. Hang up the handset on the remote side to terminate the call.

NOTE:

The #key cannot be used to terminate inbound calls to the ETP-120 unit.

ETP-120Series Phone

Installation & Operation Manual

Page 20 of 27 Rev. 7/2/2021

All prices and specifications are subject to change without notice. Talk-A-Phone, Talkaphone, bAlert, Scream Alert, WEBS, and WEBS Contact are registered trademarks of Talk-A-Phone,

sponsorship, or affiliation with such owners unless such approval, endorsement, sponsorship, or affiliation is expressly indicated.

Answering a Call from the ETP-120 at the Remote Side

1. The telephone at the remote side (answering point or receiving end) will ring.

2. The attendant should answer and speak—two-way communication has now been established with

the unit.

3. To terminate the call, press the #key on the remote side telephone or hang up the handset.

Auxiliary Output Operation

The ETP-120 Series is optionally available in a configuration that provides one (1) Auxiliary

Output (only models numbers with the X designator). The Auxiliary Output allows for triggering

external devices or systems, such as activating a siren or strobe light, triggering a camera to

pan/tile/record, opening a door, etc.

This Auxiliary Output provides a dry contact closure when the unit goes off-hook.

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