Talkswitch owner friendly User manual

The owner friendly®phone system for small business
VS Hardware
Specification Guide

Copyright ©2012 Fortinet, Inc. All rights reserved. Fortinet®, FortiGate®, FortiGuard®, FortiCare®,
FortiManager®, FortiAnalyzer®, and TalkSwitch® are registered trademarks of Fortinet, Inc. and other
Fortinet names herein may also be registered trademarks and/or common law trademarks of Fortinet.
Other product or company names may be trademarks of their respective owners.
February 2012

TABLE OF CONTENTS III
TABLE OF CONTENTS
INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
What you should know . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Important information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Electrical shock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Power and lightning surge protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Power adapter and power cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Power failure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
What happens if the power goes out or if the IP network to VoIP fails?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
External audio source isolation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Interface Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Analog Extension Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Telephone Line Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Regulatory Approvals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
VoIP Features (models with VoIP lines only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Upgrading systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Unit front panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
What the flashing lights mean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Unit back panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
HOME/OFFICE WIRING INSTRUCTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Basic residential phone wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Looped wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Single-line wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Two-line wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Demarcation point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Home and home office wiring prior to adding your phone system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
System phones separate from home phones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
The system controls incoming lines and phones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

IV TABLE OF CONTENTS
SAFETY AND REGULATORY INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Safety Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
External audio source isolation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Important Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
CE Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
FCC and IC Warnings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
FCC Part 15 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
ACTA TIA/EIA/IS-968A, FCC Part 68 and IC CS-03 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
DOC Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
ICASA. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
RoHS Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

VS HARDWARE SPECIFICATION GUIDE 1
INTRODUCTION
The phone system you have purchased is designed and supplied to meet the technical standards for use in
specific countries and for connection to the major telephone service providers in those countries. It is
subject to regulatory certification and compliances.
WHAT YOU SHOULD KNOW
While the phone system is customer installable, certain skills are required if you need to route cables or to
configure a network. The following points will help you determine the required skills:
• Configuring the system using the Management software can be performed by anyone with basic
computer skills once the system is physically installed with proper networking equipment
configurations (if two or more units are networked on a LAN).
• While most buildings are wired to accommodate the system setup, the need to route telephone and/or
network cabling can occur occasionally. If your organization does not have someone with this skill
set, we recommend the use of an outside telephony system technician.
• You may need to connect the system to network equipment such as a router, switch or hub with a
connection to the Internet, and to configure a firewall, computer and the system for networked use
internally and with Internet. If your organization does not have someone with this IT skill set, we
recommend the use of an outside IT technician.
If you are installing a single, non-VoIP system, anyone with basic computer skills can use the TalkSwitch
Start Guide and this guide to perform a full installation and configuration.
Phone system installations can be categorized into some general configurations, such as single unit
installation, networked units installation, VoIP or non-VoIP installation, etc. This section helps you
determine your best possible plan of action using this guide, according to your installation type. While
not every possible installation scenario is detailed below, determine which one better fits your situation
and use its guidelines as a starting point. For solutions to common problems, please refer to Chapter 6:
Troubleshooting and Support in the TalkSwitch User Guide.
IMPORTANT INFORMATION
Electrical shock
Do not open the enclosure, except as instructed to install an upgrade kit. When installing an upgrade kit,
disconnect the power adapter and all other cables before removing the enclosure cover, and replace the
cover before reconnecting the power adapter.
Do not expose the system to any liquids; that can pose a risk of electrical shock.

2 VS HARDWARE SPECIFICATION GUIDE
Power and lightning surge protection
Surge protection devices are recommended to protect the system in areas subject to lightning or power
surges. Please consult your reseller for recommended surge protection devices.
If the system has been supplied with surge protection devices to meet local regulatory requirements,
these devices must be installed as described in their installation instructions.
Do not connect or disconnect any telephone lines during thunderstorms.
Power adapter and power cord
Use only the power adapter and power cord supplied with your phone system. Check that the supply
voltage matches the rating on the power adapter label. If your supply voltage does not match the power
adapter rating, please consult your reseller.
For safe operation, the system’s power adapter must be connected to a power supply socket with a third
pin (ground /earth).
Power failure
The equipment will not operate when mains power fails.
In the event of a power failure, each phone system will connect extension E4 to phone Line 1 to permit
calls (except-AU models). Calls must be dialed without a hunt group. All other system functions will not
be available until power is restored. We recommend that a telephone that does not depend on mains
power be available for emergency use.
What happens if the power goes out or if the IP network to VoIP fails?
To ensure a reliable network connection, all elements of the VoIP network should be connected to back-up
power supplies (UPS). These elements should include LAN switches, routers, firewalls, broadband
connection devices (i.e. cable modems, DSL modems), and VoIP devices. If the power goes out at the
Internet Service Provider, no VoIP calls can be made. Calls can still be placed over the telephone lines.
External audio source isolation
We recommend that any external audio source be connected to the system using an approved Line
Isolation Unit (e.g. A-Tick ( ) approved in AU).
Cleaning
Use a slightly moistened cloth or an anti-static cloth to clean the system. Do not use any solvents. Never
use a dry cloth; electrostatic charges could damage the electronics in the system. Ensure, however, that no
moisture penetrates into the system, which can result in damage.

VS HARDWARE SPECIFICATION GUIDE 3
SPECIFICATIONS
INTERFACES
INTERFACE SPECIFICATIONS
TalkSwitch models 240vs 244vs 248vs 280vs 284vs 288vs
Telephonelines(FXO)222222
Analogextensions(FXS)444888
VoIPports 048048
VoIP numbers 0 12 24 0 12 24
Local extensions
(Analog and IP)
16,
expandable
to 24
16,
expandable
to 24
16,
expandable
to 24
16,
expandable
to 24
16,
expandable
to 24
16,
expandable
to 24
480vs 484vs 488vs 840vs 844vs 848vs
Telephonelines(FXO)444888
Analogextensions(FXS)888444
VoIPports 048048
VoIP numbers 0 12 24 0 12 24
Local extensions
(Analog and IP)
16,
expandable
to 24
16,
expandable
to 24
16,
expandable
to 24
16,
expandable
to 24
16,
expandable
to 24
16,
expandable
to 24
LAN interface RJ-45 Ethernet (10BaseT)
USB interface Standard USB Type B
Connection via USB is not supported in Release 6.50.
Memory 2 hours internal
1, 2, 4.5 and 9–hour memory cards extend internal memory, but may
not be available in all markets.
Music input Phono jack (1/8" mono) or stored .wav file
PA output Phono jack (1/8" mono)
Power source Input: 120 VAC 60 Hz or 220-240 VAC 50/60 Hz, depending on region
Output: 16 VAC 60 Hz 2.0 A
Power-failure line to
extension jacks
Extension 4 connects to Line 1.
Note: Does NOT apply in AU.

4 VS HARDWARE SPECIFICATION GUIDE
ANALOG EXTENSION SPECIFICATIONS
TELEPHONE LINE SPECIFICATIONS
DIMENSIONS
WEIGHT
Connector type RJ-11, 2-pin
Trunk type Loop start
Interface impedance Either 600 Ω, 900 Ω, TBR21, BT complex, AU complex or ZA complex,
depending on region.
Loop range 0–600 Ω
Flash supported Yes
On-hook voltage 35 V
Off-hook loop voltage source 35 V
Off-hook loop current 23 mA to 40 mA
Dial tone level -2.4 dBm
Ringing voltage 90 V RMS
Ringing frequency 20 Hz or 25 Hz (depending on region) – True sine wave
Total ringing load 5 REN
Connector type RJ-11, 2-pin
Trunk type Loop start
Interface impedance Configurable, 600 Ω, 600 complex, 900 Ω, 900 complex
Ringing impedance 3,900 Ω
Ringing sensitivity 45 V RMS @ 20 Hz or 25 Hz (depending on region)
REN 0.7 B
Longitudinal balance 69 dB
Signal level -10 dB
Distinctive ring supported Yes
Caller ID support FSK, all lines
Metric (mm) 51.6 x 203.2 x 213.4
Imperial (inches) 2.03 x 8.0 x 8.4
240vs 244vs 248vs 280vs 284vs 288vs
Metric (kg) 0.65 0.67 0.67 0.72 0.74 0.74
Imperial(lbs) 1.431.461.461.581.621.62
480vs 484vs 488vs 840vs 844vs 848vs
Metric (kg) 0.79 0.81 0.81 0.89 0.91 0.91
Imperial(lbs) 1.741.771.771.961.991.99

VS HARDWARE SPECIFICATION GUIDE 5
REGULATORY APPROVALS
ACTA TIA/EIA/IS-968A and FCC Part 68, Industry Canada CS-03
FCC Part 15B, Industry Canada ICES-003
Power adapter complies with UL and CSA
Reduction of Hazardous Substances (RoHS) Directive 2002/95/EC
VOIP FEATURES (models with VoIP lines only)
• Embedded SIP server and user agents
• Integrated registrar
•Faxtonedetection
•RTP
• G.711µ-law/A-law (32 Kbps), G.729a
• G.168 echo cancellation
• VAD, silence suppression
• Adaptive jitter buffer
• Packet loss concealment
• Can use external SIP servers as required

6 VS HARDWARE SPECIFICATION GUIDE
INSTALLATION
UPGRADING SYSTEMS
As your business grows, you can add capacity for telephone lines, VoIP lines and extensions to the
systems. You can add capacity in several ways:
Add units to your network: Up to 4 units can be combined for more line and extension capacity.
Add an upgrade to your system: Some models can be upgraded. Check the hardware specification guide
for your model.
UNIT FRONT PANEL
The front panel consists of a power button, 4 line lights, and the power/data light.
Light State Description
Line 1 to Line 4 On Line is in use.
Flickering Line is ringing.
Pulsing slowly Line caller is on hold.
Pulsing quickly Line is engaged by a device that is sharing the line with
the system.
Power/Data On System is powered on.
Flickering The system is exchanging data with the computer via USB,
for systems running version 6.12 or earlier firmware.
Pulsing slowly A voicemail message has been left in one of the mailboxes.
This indicator is disabled by default, but can be enabled.
Phone system models with 8 telephone lines do not have lights for Lines 5 to 8.

VS HARDWARE SPECIFICATION GUIDE 7
What the flashing lights mean
A unit flashes the lights on the front panel in patterns to show system activity and diagnostic conditions,
as described in Chapter 6 of the TalkSwitch User Guide.
Unit back panel
The PF box between E4 and L1 represents power failure support. In the event of a power failure or loss
of power to the system, extension jack E4 is able to receive and make calls on Line 1. Note: not
applicable in Australia.

8 VS HARDWARE SPECIFICATION GUIDE
HOME/OFFICE WIRING INSTRUCTIONS
This section describes phone wiring for North America, and is provided as reference information for other
countries and regions.
BASIC RESIDENTIAL PHONE WIRING
Looped wiring
Loop wiring is common in most residential houses. The demarcation point (see next page) breaks the
incoming phone lines into ‘loops’ that can run the length of the entire house, but are often broken into
smaller loops that serve different areas of the house.
All houses have at least one telephone line, however it is also common to have two or more incoming phone
lines. Whether you are wiring single, dual or multiple lines, you will still be using phone cord with four
wires. How each phone jack is wired to the loops will determine if the phone jack is on Line 1 or Line 2.
This document describes single- and two-line wiring configurations. Many of the processes can also be
applied to multi-line wiring.
Single-line wiring
For a single telephone line, all phones in the building will usually be wired
using the RED and GREEN wires of the phone cord. The other two wires,
BLACK and YELLOW, are not used.
The demarcation point connects the incoming RED and GREEN pair to
various loops within the building. It is probable that the building is also
wired with a BLACK and YELLOW pair, however these are not connected to
any wall jacks.
Two-line wiring
Two incoming phone lines are denoted in pairs, usually the RED and GREEN
are used as Line 1, and the BLACK and YELLOW are Line 2. All four wires are
looped throughout the building so that each jack has access to Line 1 and
Line 2. How each jack is connected to the RED, GREEN, BLACK, and YELLOW
wires determines if it is connected to Line 1, Line 2, or both.
UNITED KINGDOM — To connect telephones with BT style plugs, it is recommended that extensions are
wired through a master socket or an in-line adapter with a capacitor. This also ensures compatibility
with some telephones that require 3-wire connections for the telephone to ring.

VS HARDWARE SPECIFICATION GUIDE 9
Demarcation point
The demarcation point is the point of interconnection between the
telephone company facilities and your building.
Location: It is usually a box located inside the building, within 15 feet of
the incoming phone wiring. In newer houses, it may be located near the
fuse box.
Wiring: The box will contain at least four posts used to branch the
incoming wiring to the internal phone wiring. The RED post should have all
the RED wires attached to it, the GREEN should have all the GREEN wires
attached etc.
This demarcation point shows two loops. Each loop has two lines (four
wires). Depending on how the jack is wired, the phone can be plugged into
Line 1, Line 2, or both.
Residential Building
Loop 2
Loop 1
Incoming
telephone lines
Demarcation point
Phone jack

10 VS HARDWARE SPECIFICATION GUIDE
HOME AND HOME OFFICE WIRING PRIOR TO ADDING YOUR PHONE SYSTEM
All phones are connected together in a single loop (or in multiple loops).
The phones are all wired to Line 1. If you have two or more incoming lines, the phones can be wired to
Line 1, Line 2 or even both lines for two-line phones.
Prior to adding a your phone system, all phones in the home ring in unison when a call comes in. Home
phones do not have phone system functionality and rely on phone company features for any
enhancements.
System phones separate from home phones
Advantages
• Easy to set up. May not require any wiring changes when used with one incoming line.
• You can still use some of the system’s features from the home phones.
Disadvantages
• Your home phones and office phones are not fully integrated together. For example, calls to the office
cannot be forwarded to the home phones.
• Home phones don’t have access to voicemail and other system features.
• All phones ring at the same time for incoming calls.
D
Incoming phone lines
Residential building

VS HARDWARE SPECIFICATION GUIDE 11
Connecting to phone lines
Using one telephone line
single-line phone cord — 2 pins
Using single-line phones
single-line phone cords — 2 pins
Using a two-line phone
two-line phone cord — 4 pins
Connecting to the rear panel
wall jack to the phone system L1
This shows a single line from
If you have two lines, you will need to connect them to jack L1 and jack L2.
To office extensions,
using single-line RJ-11 cabling
phones and/or fax machines
wall jack to the
phone system L1

12 VS HARDWARE SPECIFICATION GUIDE
The system controls incoming lines and phones
Advantages
• Home phone system and office phone system are integrated together.
• Calls to the home can be forwarded to the office and vice versa.
• The home phones have all the call handling capability as the office phones including voicemail, call
cascade, mode scheduling, call forwarding etc.
• Suitable for one or two incoming phones lines.
Disadvantages
• Requires a little more wiring, and additional cabling.
Re-wiring the demarcation point
1. Loosen the screws connecting the wires to the posts.
2. Disconnect all house loops.
3. Connect a phone cable that will run to the extension block.
4. Tighten the screws connecting the wires to the posts.
To house loops
Incoming phone lines from
telephone company To system incoming line

VS HARDWARE SPECIFICATION GUIDE 13
Adding an extension block
1. Add an extension block next to the demarcation point.
2. Connect the house loops and the phone cable from the demarcation point to the posts of the
extension block.
DE
111 112 113
114 114
114
X
X
Y
To system
extension
To house loops

14 VS HARDWARE SPECIFICATION GUIDE
Connecting to the system
1. Use a single-line RJ-11 phone cord to connect the demarcation point to the system’s L1.
2. Use a single-line RJ-11 phone cord to connect the extension block to the system’s E4.
3. Use single-line RJ-11 phone cords to connect the office phones to the system’s E1, E2 and E3.
DE
111 112 113
114 114
114
Connecting to the
From demarcation point,
use a single-line phone cable from
the demarcation point to jack L1
rear panel
To extension block,
use a single-line phone
cable from jack E4
Ext 113: To fax machine (optional) from jack E3
Ext 112: To phone from jack E2
Ext 111: To phone from jack E1
To office extensions,
phones and fax machines
RJ-11 cabling can go up to 100 feet from the system without affecting voice quality.
You may extend the lines farther although you may suffer voice quality.
Cabling can be run along baseboards, moldings, threaded between walls, and hidden under carpets.
Keep the cords in corners and along edges to help hide it, and avoid high traffic areas.

VS HARDWARE SPECIFICATION GUIDE 15
SAFETY AND REGULATORY INFORMATION
SAFETY PRECAUTIONS
Before using the system, please review and ensure the following safety instructions are adhered to:
1. Read, follow and retain instructions — All safety and operating instructions should be read, followed
and retained for future reference before operating the equipment.
2. Heed warnings — All warnings on the equipment and in the operating instructions should be
adhered to.
3. Temperature — Do not operate in environments where the temperature is below 0°C or 32°F. If the
product was shipped in cold weather, please let the system warm up at room temperature for at least
two hours before plugging it in to a power outlet.
4. Moisture — Do not place the system in a high-humidity environment.
5. Heat — Never place the system near heat sources such as radiators, floor registers or in direct
sunlight. Do not stack units on top of each other.
6. Power supply — The equipment should only be connected to an approved power supply of the type
described in the operating instructions or marked on the equipment. Use only the power adapter
supplied with the system.
7. Damage requiring service — Do not attempt to service the system yourself. Unplug the system and
refer servicing to a licensed technician when:
• The plug or power cord has been damaged.
• The system has been exposed to moisture.
8. Emergency services — If you call an emergency service using an external IP extension, the system will
not send the address of your location. You must provide your address to the emergency operator.
EXTERNAL AUDIO SOURCE ISOLATION
We recommend that any external audio source be connected to the unit using an approved Line Isolation
Unit (e.g. A-Tick ( ) approved in AU).
Call Redirection & Service Provider Billing Advisory
Use of the automatic route selection, toll restriction and Call Detail Recording features does not imply
any guarantee whatsoever by regulatory authorities, your telephone service provider(s), the company or
its distributors and resellers, with regard to the accuracy of these features and that the use of such a
features may not be considered by a telephone company in any disputes which may arise regarding the
accuracy of any subscriber's telephone account.

VS HARDWARE SPECIFICATION GUIDE 16
IMPORTANT NOTICES
CE Compliance
The product models listed below comply with the essential requirements of the European “Radio and
Telecom Terminal Equipment” (R&TTE) directive 1999/5/EC, and are for connection to regular telephone
lines (PSTN).This equipment has been tested and found to comply with the following standards:
EN55022:1998 + amendment A1:2000 + amendment A2:2003, Class B
EN55024:1998 + amendment A1:2001 + amendment A2:2003
EN60950–1:2001, first edition
EN61000–3-2:2000
EN61000–3-3:1995+ amendment A1:2001
CISPR22:1997 + amendment A1:2000 + amendment A2:2002
FCC and IC Warnings
This equipment complies with ACTA TIA/EIA/IS-968A and Part 68 of the Federal Communications
Commission (FCC) rules in the United States. It also complies with regulations RSS210 and CS-03 of
Industry Canada and Science Canada. This equipment also complies with Part 15 of the FCC Rules, as well
as ICES003 of Industry Canada. Operation is subject to the following two conditions: (1) this device may
not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation of the device.
FCC Part 15
This equipment has been tested and found to comply with the limits for a “CLASS B” Digital Device
pursuant to Part 15 of the FCC rules. These limits are designed to provide a reasonable protection against
harmful interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy, and if not installed and used in accordance with these instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment to an outlet on a circuit different to that which the receiver is connected.
• Consult the dealer or an experienced Radio/TV technician for help.
This equipment is marked with the CE symbol,
indicating compliance with CE standards.
This CLASS B Digital apparatus meets all requirements of the Canadian interference-causing equipment
regulations.
Changes or modifications not expressly approved by FortiVoice could void the user’s authority to
operate the equipment.