T&M Wellness International Zero-Gravity User manual

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Manufacturer’s User Instruction Manual
Zero-Gravity Massage Chair
Instruction Manual
Please readthismanualcarefullyandensurethatyou understandtheinstructionsbeforeyou
operatethesystem.

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Manufacturer’s User Instruction Manual
INDEX
Table of Contents
1. The Zero-Gravity Massage Chair....................................................................................................3
1.1 Summary ................................................................................................................................. 3
1.2 Features .................................................................................................................................. 5
2. Important Safety Instructions .......................................................................................................... 6
2.1 Installation ............................................................................................................................... 6
2.2 Working Environment.............................................................................................................. 6
2.3 Contra Indications ................................................................................................................... 7
2.4 Safety Instructions................................................................................................................... 7
2.5 Usage Instructions ..................................................................................................................8
3. Chair Functions and Components...................................................................................................9
3.1 Massage Chair Overview ........................................................................................................9
3.2 Assembly................................................................................................................................. 9
3.3 Movement..............................................................................................................................12
3.4 Adjustments...........................................................................................................................12
3.5 Manual Operation.................................................................................................................. 13
4. Common Faults and Solutions ......................................................................................................14
5. Technical Specifications and Features .........................................................................................16
6. After-Sale Service & Maintenance ................................................................................................16

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Manufacturer’s User Instruction Manual
1.The Zero-Gravity Massage Chair
1.1 Summary
The Zero-Gravity Massage Chair is so named due to the unique reclined that mimics the
posture that astronauts take during lift-off. Because astronauts endure intense and sudden
increases in gravity, it’s important that they position themselves so that their bodies can deal
with the increase in stress. In the same way, the Zero-G Massage Chair evenly distributes
body weight across the surface of the chair, raising your feet to a higher elevation than your
head, and allowing for a deeper and more intense full body massage experience.
1.1.1 Strengthened Immune & Lymphatic System: We are exposed daily to harmful viruses
which makes us vulnerable to an array of infections and diseases. Studies have shown
that massage therapy, as well as the incline of the chair, increase the level of activity
of the body’s white blood cells, which work to combat viruses and defend the body
from disease and inflammation.
1.1.2 Headaches and Migraines: The Zero-Gravity Massage chair can help you lessen the
occurrence of headaches and migraines. The chair can ease muscle tension and
improve blood flow, therefore reducing the chance of headaches.
1.1.3 Stress, Anxiety and Depression: Stress and anxiety are part of our daily life. However,
using the Zero-Gravity Massage Chair daily can be rejuvenating, relaxing, and
increase energy levels. The stimulation of pressure points by the Zero-G Massage
Chair also trigger the release of dopamine and serotonin, which are good for
combating depression.
1.1.4 Increased Blood Circulation: Poor blood circulation can have a huge impact on your
brain, heart, liver, kidneys, and limbs, including dizziness, memory loss, headaches,
high blood pressure, swelling, numbness, and cramps. The Zero-G Chair can help you
improve your blood circulation by massaging the congested areas and therefore
facilitating blood flow.
1.1.5 Back Pain, Muscle Pain and Rehabilitation: With the Zero-G Massage Chair, patients
with muscle and chronic back pain can experience natural pain relief. Undergoing the
process of rehabilitation when you have suffered from physical damage caused by

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Manufacturer’s User Instruction Manual
accidents and injuries can be very traumatic. The Zero-G Massage chair has been
verified to be a reliable, consistent and convenient approach to ease pain and to help
restore mobility and flexibility to the soft tissues and muscle.
1.1.6 Enhanced Sleep: Massage therapy is an effective way to combat insomnia. Using a
massage chair will result in the production of melatonin which, will basically tell your
brain to slow down and prepare to sleep. Other studies show that after having a
massage, a person’s delta waves or brain waves associated with sleep will increase.
1.1.7 Relief for Cancer Patients: Cancer patients suffer a great deal of pain, depression,
anxiety, and stress. According to Cancer Council NSW, people with cancer have said
that massage therapy makes them feel whole again, helps them relax, makes them
feel more positive, and helps them rebuild hope. The massage chair can also provide
pain relief, reduce anxiety, and give an overall increase in quality of life.

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Manufacturer’s User Instruction Manual
1.2 Features
1.2.1 Precision and Accuracy: The Zero-Gravity Massage chair automatically detects the
position of your body on the chair. It has a highly tuned optical sensor that allows it to
pinpoint the different areas of your body, applying a precise and comfortable massage
to specific areas, with sensors that target individual acupoints along the spine, neck
and shoulders.
1.2.2 Deep Pressure Massage: Your spinal column contains a vast grouping of nerves that
retain tension, resulting in stiffness and fatigue. The chair offers a pressurized
massage from the cervical spine, all the way to the lumbar region in the leg.
1.2.3 Natural Body Shape: The human body as a natural “L” shaped curve that is created by
the spine. Your spine often bears the stress, tension and basic support of the body,
which can cause tension to build and lead to various ailments and pains throughout
the body.
1.2.4 38-Arbag System: The Zero-Gravity Massage Chair has 38 airbags, allowing it to
deliver effective massages across the body. Placement of the bags include:
-Head Rest Pillow Airbags
-Lower Waist Airbags
-Lumbar and Buttock Airbags
-Sole and Foot Massage Airbags
-Shoulder Airbags
-Lower Waist Airbags
1.2.5 Heating & Relaxation: The Zero-Gravity Massage chair includes a built-in heating
system that Is designed to soothe and prepare muscles for the massage. The heating
warms gradually, reducing pain and tightness, and restoring healthy circulation to stiff
muscles.

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Manufacturer’s User Instruction Manual
2. Important Safety Instructions
2.1 Installation
2.1.1 Please do not disassemble this product or touch the inner parts to avoid injury.
2.1.2 Only our service agents can repair this product under warranty, please do not
disassemble and repair this product by yourself.
2.2 Working Environment
2.2.1 Do not use in a moist environment to avoid electrical shocks and short circuits.
2.2.2 Do not use in heavy-dust or caustic environments, as it can damage the chair and
cause mechanical failure and / or erosion of the surface and parts.
2.2.3 Do not use the chair in a room with a temperature higher than 40°c.
2.2.4 Do not leave the chair outdoors.
2.2.5 Do not expose the machine to strong light, ultraviolet rays or direct sunlight, and keep
clear of heaters.
2.2.6 Only use the chair in a room with sufficient space and good ventilation.
2.2.7 Ensure that there is at least 50cm between the chair and surrounding walls or objects
at all times.
2.2.8 Always keep the chair on level ground.
2.2.9 The Zero-Gravity Massage Chair is intended for household use.

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CAUTION: Please do not use the Zero-Gravity Massage chair immediately after a sharp
change in temperature. Wait 30 minutes for the machine to reach room temperature, and
then use it.
2.3 Contra Indications
Do not use this chair if:
-You are pregnant,
-Without consulting your medical practitioner if you have any chronic medical
conditions,
-Without consulting your medical practitioner if you are suffering from muscle or spinal
illnesses or conditions.
2.4 Safety Instructions
2.4.1 Please check that your voltage is suitable before using the chair.
2.4.2 Do not plug or unplug the power cord with wet hands.
2.4.3 Spilling liquid on the chair may cause electrical shocks or short circuits.
2.4.4 DO NOT USE the chair if your body is wet.
2.4.5 Do not remove any parts from the chair or seat.
2.4.6 Do not use in conjunction with other medical instruments, or an electro-thermal
blanket, to avoid injury or inefficiency.
2.4.7 Do not use the chair within one hour of having a meal.
2.4.8 Do not place valuable or heavy objects on the chair to avoid mechanical failure, or
damage.
2.4.9 Keep the area around the chair clear of people, pets or obstacles while working.
2.4.10 Do not put your hands or feet into any slots.

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Manufacturer’s User Instruction Manual
CAUTION:
-Align your backbone with the centre of the chair, otherwise it may cause discomfort.
-Do not attempt to control the head’s massage balls, to avoid discomfort.
-Ensure your body is in the correct position before use.
-Do not forcefully attempt to move the massage balls.
-Do not fall asleep during your massage.
-If sickness or pain is felt during use, stop the massage and consult a doctor
immediately.
-Please do not use the massager for more than 30 minutes each time.
2.5 Usage Instructions
2.5.1 Please ensure all parts are in good condition and are firmly connected before using.
2.5.2 Cut power immediately if any liquid has been spilt on the remote control or massage
chair.
2.5.3 Cut power immediately when the covering cloth is torn (i.e. the built-in mechanism is
exposed) and contact T&M Wellness International.
2.5.4 If the machine behaves strangely, cut the power and contact T&M Wellness
International.
2.5.5 The Timer Function only stops the massage, it does not switch off power. Always
remember to turn off power to the chair.
2.5.6 During a storm, unplug power to the chair, and remove the SD Card or U disc.
2.5.7 Do not press, twist or pull the electrical cable. If damaged, contact T&M Wellness
International.

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Manufacturer’s User Instruction Manual
3. Chair Functions and Components
3.1 Massage Chair Overview
The Zero-Gravity Massage Chair
1. Small Cushion
2. Back Cushion
3. Back
4. Arm Rest
5. Seat
6. Calf
7. Remote Control
8. Back Cover
9. Power Switch / Fuse
10. Remote control Socket
3.2 Assembly
Figure A
Figure B
A. Vibrator Connector
B. Heater
C. Seat Air Tube

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Manufacturer’s User Instruction Manual
IMPORTANT: Match
the connectors with
the correct colours.
Remove the massage chair from the package. Raise the
back rest until you hear a click, which means the back
rest is locked. Install the seat cushion, connect the seat
cushion air pipe and air pipe from the base by connector.
Connect the vibration motor plug and socket, (Fig. A) then
connect the back heater plug and socket (Fig. B).
Figure C
To install the Back cushion and Pillow Cushion, insert the zipper head on the back
cushion into the zipper’s insert block of the envelope and zip it. Connect the plug and the
socket of the heating piece of the back rest. Connect the pillow cushion to the back rest
with the hard-adhesive tape on the pillow and the soft adhesive tape on the back (See
FIG. C).

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Manufacturer’s User Instruction Manual
Figure D
To connect the Shoulder Massage Pads, connect the air hose and screw on the
shoulder massage pads (See Fig. D).

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Manufacturer’s User Instruction Manual
3.3 Movement
Short Distance Movement: Push the
backrest backwards until you are balancing
the machine on casters/wheels to move the
massage chair (See Fig. E).
Figure E
Long Distance Movement: Fold the
massage chair by pushing down on the lock
strip. Then use suitable transport (See Fig.
F).
Figure F
3.4 Adjustments
Manual Shoulder Position Adjustments:
Enter the Auto Massage mode, the massage rollers from your head to
your shoulders, then they will move back. Here you will hear the “DIDI”
sounds. Now, you should hold these buttons to control the massage
rollers to move them to a more suitable shoulder position for you, this
point will be the highest position the rollers will reach in the following
Massage program.

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Manufacturer’s User Instruction Manual
Always check the adjustment level –different people will require different
adjustment settings.
Always ensure that the massage rollers are in the correct position in
correlation with the body of the person using the massage chair, as per
the figure on the left.
3.5 Manual Operation
Change massage rollers speed in Auto or Manual Mode.
Change massage rollers width in Manual Mode.
Start or Stop the vibrator under the seat.
Start or Shut Off all the airbags.
Start or Shut Off the arm airbags.
Adjust the intensity of the airbags.
Control the Angle of the leg- and backrests. Feet can be raised
separately from the backrest, but the backrest can only be lowered in
conjunction with the raised footrest.
Enter into the Zero-Gravity position or return to the initial position.
Start the heating function, and adjust the temperature by using the “+”
and “-“ keys.
Remote Control

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Manufacturer’s User Instruction Manual
1. LCD Display
2. Auto Program
3. Power
4. Manual Program
5. Adjustment for Leg and Backrest
4. Common Faults and Solutions
Problem / Error
Possible Cause
Solution
The chair won’t turn on /
start.
1. The Chair is unplugged.
2. The Chair is not switched
on.
3. The Fuse has shorted.
1. Ensure the chair is
plugged in.
2. Switch on the chair.
3. Replace the fuse.
The remote control does not
function correctly.
1. PC Box not connected, or
not making proper
contact.
1. Make sure that the
connection is plugged in
and securely connected.
The massage hands aren’t
working or stopped working.
1. Chair is switched off.
2. Time has run out.
1. Turn on the chair.
2. Reset the timer.

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Manufacturer’s User Instruction Manual
3. Switched off automatically
due to overheating.
3. Let the chair rest and cool
down for 30 minutes.
The back and footrest can’t
incline normally.
1. Obstructed Backrest.
2. Disconnected power
cable.
1. Remove the obstruction /
move chair away from
obstruction.
2. Securely connect the
cable.
When working, the massage
hands, the motor, the air
pump and / or the airbags
make noise.
1. Normal operation noises.
1. If you experience
excessive noise, contact
T&M Wellness.
The shoulder position cannot
be detected.
1. Power is off.
2. The timer has run out.
1. Turn on the chair.
2. Reset the timer.
The massage motion
suddenly stops, causing the
massage hands to return to
the top position.
1. Mechanical failure.
2. Time is up.
1. Contact T&M Wellness.
2. Reset the timer.
The buttons on the remote
control are not working
correctly.
1. Cut the power and
restart.

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Manufacturer’s User Instruction Manual
5. Technical Specifications and Features
Voltage
110V 50Hz
Features:
Power
150W
- 4 Auto Massage Programs
- LED Monitor
- 4 x Massage Rollers
- 38 Airbags
- Seat Vibration
- Seat Heating
- Stretch Function
- Zero-Gravity Function
- Deep Massage
- Natural Body Shape Massage
Implementation Standard
GB-4706.10
Security Level
1
Rated Time
15 Minutes
6. After-Sale Service & Maintenance
The term of the maintenance warranty is 3 years, and the warranty on the electrical and
mechanical parts is 3 years. Once the warranty has expired, service charges will apply.
Please contact T&M Wellness International to arrange services or enquire about
replacement parts.
We guarantee the quality of our equipment:
-If an error occurs during treatment, please email or call us regarding the error,
instead of arranging a call out. This is because many errors are often caused by
incorrect use of the machine.
-Please submit photographs with your query –this is so that our technicians can
assess the error and respond with a solution within 1 –7 working days.
-If an electrical or mechanical part of the machine proves to be faulty while within the
warranty period, we will ship a replacement part at no additional cost.
-If a problem arises with the main device while within the warranty period, the
machine will be collected to either be repaired or replaced.
This warranty is null and void in the event of the following:

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Manufacturer’s User Instruction Manual
-If you have disassembled the machine by yourself;
-If the machine has fallen;
-Due to negligence;
-Not operating the machine as instructed in the manual;
-Force Majeure.
If there are any changes or modifications in the design and specifications of the machine, the
warranty will be rendered null and void. Global Wellness Enterprises holds the right to make
any changes to this document or the content within, without prior notice.
If you have any queries, please feel free to contact us.
Zero-Gravity Massage Chair Instruction Manual
Copyright © Global Wellness Enterprises 2018