Tangent Wave Wave 2 User manual

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Important: Check www.tangentwave.co.uk for updates
Tangent Wave Ltd.
Tangent Wave Ltd.Tangent Wave Ltd.
Tangent Wave Ltd.
Crowbush Farm, Luton Road,
Crowbush Farm, Luton Road,Crowbush Farm, Luton Road,
Crowbush Farm, Luton Road,
Toddington, LU5 6 U, UK.
Toddington, LU5 6 U, UK.Toddington, LU5 6 U, UK.
Toddington, LU5 6 U, UK.
www.tangentwave.co.uk
www.tangentwave.co.ukwww.tangentwave.co.uk
www.tangentwave.co.uk

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Table of Contents
1. Important safety instructions ............................................................................................. 2
2. CE Declaration of Conformity............................................................................................ 2
3. FCC Compliance Statement.............................................................................................. 2
4. Disposal and Recycling information .................................................................................. 2
5. About this manual ............................................................................................................. 3
6. What’s in the box .............................................................................................................. 3
7. Requirements.................................................................................................................... 3
8. About the Wave2 control panel ......................................................................................... 4
8.1 What the panel will control in your software ................................................................. 4
8.2 Software ...................................................................................................................... 4
8.3 Power and communication .......................................................................................... 4
9. Positioning and use of the panel ....................................................................................... 5
10. Getting started ................................................................................................................ 5
10.1 Preparing the balls..................................................................................................... 5
10.2 Connecting the panel to your computer ..................................................................... 5
10.3 USB hubs and extenders (or repeaters)..................................................................... 5
10.4 Install the Tangent Hub if your application requires it................................................. 5
10.5 Select the Wave2 as the panel type in your application ............................................. 5
11. Trouble-shooting ............................................................................................................. 6
11.1 Are you using a USB hub or extender?...................................................................... 6
11.2 A button doesn’t work ................................................................................................ 6
11.3 A knob doesn’t work .................................................................................................. 6
11.4 A trackerball doesn’t work.......................................................................................... 6
11.5 My software isn’t communicating with the panel ........................................................ 6
12. Care of your panel........................................................................................................... 7
12.1 Cleaning the balls ...................................................................................................... 7
13. Firmware updates ........................................................................................................... 7

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1. Important safety instructions
•Read this manual first before using the panel.
•Keep these instructions for future reference.
•Heed all warnings in this manual.
•Follow all instructions in this manual.
•Do not use this apparatus near water.
•Install and use the panel only as instructed.
•Do not install near any heat sources such as radiators, heat
registers, stoves, or other apparatus (including amplifiers) that
produce heat.
•Unplug the apparatus when it’s not going to be used for long
periods of time.
•Refer all servicing to qualified personnel. Servicing is required
when:
oThe apparatus has been damaged in any way.
oLiquid has been spilled on the apparatus.
oObjects have fallen into the apparatus.
oThe apparatus has been exposed to rain or moisture.
oThe apparatus does not operate normally.
oThe apparatus has been dropped.
2. CE Declaration of Conformity
Tangent Wave Ltd of 4 Crowbush Farm, Luton Road, Toddington, United
Kingdom declare that our Wave2 product is in compliance with the essential
requirements and other relevant provisions of directive 2014/30/EU and EN
55032:2015, and carries the CE mark accordingly.
Toddington, July 2018
Andy Knox
Operations Director
3. FCC Compliance Statement
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
4. Disposal and Recycling information
This symbol indicates that your product must be disposed of properly
according to local laws and regulations. When your product reaches the end
of its life please contact your supplier for disposal and recycling options.

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5. About this manual
This manual applies to the Wave2 control panel. For the latest updates please check
www.tangentwave.co.uk and look under the product page there.
This manual does not tell you how to use the panel with your software. For that
information please contact your software vendor. Where we have been provided with
information by the software vendors we have included this.
If you find any errors with this manual or you have any suggestions then please contact
Tangent Wave. It is only through your feedback and suggestions that we can improve
our services and products.
6. What’s in the box
•Wave2 leaflet.
•Wave2 panel.
•3 x Balls.
•1 x USB cable.
7. Requirements
•Any operating system that has a built in USB HID driver. Current versions of Mac
OS X, Windows and Linux should have this.
•A computer with at least 1 spare USB port (1.0 or greater) that can supply 500mA.
Note some older laptops or laptops running from battery cannot provide 500mA.
•If using a USB hub then the hub needs to be able to supply 500mA to the USB
socket which the panel is connected to.
•If using an active USB extender this must be able to supply 500mA.
•The software you intend to use the panel with must support the Wave2 panel.
Please check with your software manufacturer or our website.
•Access to the internet. This is required to download the manuals and any support
software you may require from our website.

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8. About the Wave2 control panel
The Wave2 control panel is aimed at the colour correction and video post production
industry. It doesn’t do any processing of the video data itself, it just provides a physical
user interface to software packages, much like your computer keyboard and mouse. It is
designed to improve speed, ease of use, and efficiency of your software by putting the
controls at your finger tips without having to access them through menu functions and
mouse clicks. Colourists will be familiar with the three trackerball layout for adjusting
primaries and they will know how essential it is to have them on the panel for this
purpose.
8.1 What the panel will control in your software
The panel is designed to be generic. What we mean by generic is that it is not designed
specifically to be used with just one type of software. This means the function any of the
controls is not determined by Tangent – it is decided by the software that you are using
the panel with.
Some applications support the Tangent Mapper which will allow you to customise what
the panel does – see our website for which applications support this. If an application
does not support our Mapper the mapping will have be fixed it its function by the
application manufacturer.
8.2 Software
Some applications will work with the panel without any additional software being
installed. Some applications will require the Tangent Hub which is available to download
from our website, or may be distributed as part of your application. You should check
with the user manual for your application, or refer to our website, to determine if your
application requires the Tangent Hub.
8.3 Power and communication
The panel receive its power and communicate with your computer through the USB
cable. The only requirement is that your computer supports high power USB devices -
that is it can supply 500mA though its USB port. Most desktop computers can, it is only
laptop or portable devices that sometimes can’t. If you’re in doubt check your computers
specifications.

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9. Positioning and use of the panel
Health Warning
Some experts believe that use of any human input device may cause
serious injury to hands, wrists, arms, neck or back. If you feel pain,
numbness, weakness in these areas see a qualified health professional.
To reduce the risks of such injuries follow these precautions:
•Take frequent short breaks. Get up and walk around at least a couple
of times every hour.
•Vary your tasks throughout the day.
•Keep your shoulders relaxed with your elbows at your side. Position
your control panel so you don't have to reach.
•Adjust your chair and control panel so your wrists are straight.
•Avoid resting your wrists on sharp edges.
10. Getting started
10.1 Preparing the balls
Before using the panel, remove each ball from its cup and rub the ball between your
hands. This deposits natural oils from your skin on to the surface of the ball which will
help it to run smoothly.
10.2 Connecting the panel to your computer
Connect the panel to a USB port on your computer, making sure you do not press any
buttons on the panel as you do so. The USB port must be able to supply 500mA or
more. Note that some early computers and laptops running of batteries won’t be able to
supply 500mA.
10.3 USB hubs and extenders (or repeaters)
You can use a USB hub to connect the Wave2 to your computer. The important thing to
note is that the hub must be powered and must be able to provide 500mA to the USB
port the panel is connected to. This will most probably mean the USB hub will be
powered with an external power supply. The power supply must therefore be rated to
supply 500mA or more. If you’re connecting anything else to the USB hub then it will
need to be correspondingly rated higher.
If you use an extender (or repeater) it must be able to supply 500mA, and the above
rules for USB hubs still apply regarding external power supplies.
10.4 Install the Tangent Hub if your application requires it
Some applications require the Tangent Hub to be installed. Check our website or your
application’s website to see if the Tangent Hub is needed. If it is you can download it
from the Support page of our website.
10.5 Select the Wave2 as the panel type in your application
Some applications require you to select Wave2 as the panel type being used with it.
Check your application’s manual to see if this step is needed. Note where possible, we
post this information on the support page of our website. If your software just has Wave
listed and not Wave2 then select Wave, it will still work.

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11. Trouble-shooting
11.1 Are you using a USB hub or extender?
If you’re using a USB hub or extender then remove this and plug the panel directly into
your computer. If the panel starts to work then it’s your USB hub or extender that is at
fault. See the section “USB hubs and extenders (or repeaters)”.
If the panel still doesn’t work after removing the USB hub or extender then proceed with
the trouble shooting steps below. If these don’t solve your problem then contact
Tangent support.
11.2 A button doesn’t work
First check that the software you are using the panel with makes use of the button that
is broken.
Unplug and plug the panel back in again, making sure you do not press any buttons on
the panel as you do so.
If the button still does not work then please contact Tangent support.
11.3 A knob doesn’t work
First check that the software you are using the panel with makes use of the control that
is broken.
Unplug and plug the panel back in again, making sure you do not press any buttons on
the panel as you do so.
If the control still does not work then please contact Tangent support.
11.4 A trackerball doesn’t work
First check that the software you are using the panel with makes use of the ball that is
broken.
Unplug and plug the panel back in again, making sure you do not press any buttons on
the panel as you do so.
If the ball still does not work then please contact Tangent support.
Note: from time to you will need to clean the trackerballs. See Care of your panel -
Cleaning the balls. If there is a build up of dust inside the panel it may affect the optical
sensor used to track the movement of the balls.
Note: if the ball is moved to quickly then the optical sensor will not be able to track it.
This will produce erratic behaviour in the output from the ball. Try to keep movements of
the ball smooth and avoid rapid changes of direction or spinning the ball.
11.5 My software isn’t communicating with the panel
Generally problems with communication are related to setting up your software to talk to
the panel. See the sections Install the Tangent Hub if your application requires it
and Select the Wave2 as the panel type in your application.

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Make sure the USB cable is connected properly. Also make sure the USB port on your
computer can supply the 500mA the panel requires. Some laptops do not allow this.
See the section “USB hubs and extenders (or repeaters)”
If the panel still doesn’t work after checking the above then contact Tangent support.
12. Care of your panel
Your panel should not be cleaned with harsh abrasives or chemical cleaning products. If
they become dirty wipe them with a soft damp cloth.
Sharp objects, such as watch straps and jewellery, will scratch the plastic so be careful
not to bring such items in to contact with the panel.
12.1 Cleaning the balls
From time to time you may need to clean the balls and the trackerball unit that holds
them.
To do this first unplug the panel and remove the ball.
Clean the ball with a soft damp cloth. Then rub the ball between your hands – this
deposits natural oils from your skin on to the surface of the ball which will help it to run
smoothly.
To clean inside the trackerball unit use a damp cotton bud, paying close attention to the
three white balls the red ball sits on, and the lens which houses the optical sensor. Do
not try and remove the lens and do not press too hard on it. Be gentle and do not have
too much water on the cotton bud – it just needs to be slightly damp.
13. Firmware updates
The firmware in your Wave2 panel was the most up to date version when your panel
was manufactured. It is possible however that a newer version may be available from
our website www.tangentwave.co.uk.
Check your panel firmware version with what is on the website.
Your version is displayed on the Wave2 screens when you first plug the panel in.
Make sure you follow the firmware update instructions that come with the update.