TATA Motors 2013 SAFARI STORME User manual

OWNER’S MANUAL & SERVICE BOOK
This owner’s manual is advised to be kept in the vehicle at all the times.
Passenger Car Business Unit
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QMumbai QQ
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TATA SAFARI STORME

INTRODUCTION
II
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QShould any question or query exist regarding any aspect of your vehicle, please contact the nearest
TATA MOTORS dealer, who will be pleased to assist you.
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QThe recommended routine maintenance servicing along with any running repairs that may be required,
should be entrusted to TATA MOTORS dealership or to TATA Authorised Service Centres (TASCs) or
TATAAuthorised Service Points (TASPs) toensurethatonlylatestmethodsandgenuineTATAMOTORS
replacement parts are used for the continued reliability, safety and performance of the vehicle.
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QSome of the items / accessories / features shown / given in this book may not be fitted on your vehicle, but
they are applicable for other variants of TATA SAFARI STORME.
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QCopyright 2013 TATA MOTORS
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QAll rights reserved. The material in this manual may not be reproduced or copied, in whole or in part, in any
formwithoutwrittenpermissionfromTATAMOTORS.
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QIn the event of the vehicle being sold, please ensure that this manual is left in the vehicle for the reference
of the new owner.
This owner's manual & service book includes information on the operation and maintenance of various
equipment installed on the different variants of TATA SAFARI STORME. Please note that this manual
applies to all the models and explains all equipment including options not installed on your vehicle.
NOTE

INTRODUCTION
III
FORWARD
Dear Customer,
Thankyou forchoosingTATA SAFARI STORME.
For enhanced safety of occupants, the TATA SAFARI
STORME has SRS (Air bag) and ABS (Anti lock Braking
System), in addition to having disc brakes on all its four
wheels.
Advanced electronics are employed in the TATASAFARI
STORME to control its various functions. Music System
providesentertainment tothepassengers.
Reverse Guide System helps in directing the vehicle
safely. The interiors of this vehicle are luxury personified
withthe softtouch dashboardhavingmatching trimcolour.
Powering this vehicle is TATA MOTORS proven
TATA140 VariCOR Enginethat aidsdrivability,especially
whiletackling roughhard-hitting roads.
Thisbookgivesyoualltheinformationnecessaryformaking
yourdrive a wonderfulexperience.
We wish you a safe and wonderful driving
experience.

INTRODUCTION
IV
CUSTOMERASSISTANCE

INTRODUCTION
V
CONTENTS
INTRODUCTION
VALUEADDEDSERVICE 1
1 24X7On RoadAssistance 2
2 ExtendedWarranty 6
3 Anti-rust,Sound Deadening& EngineWaxing 8
4 Exterior& InteriorEnrichment Program 10
ENVIRONMENTPROTECTION 13
WARRANTY-TERMS&CONDITIONS 15
GETTINGSTARTED 17
1 E-Key and Remote Keyless Entry 17
2 DoorLocking /Unlocking 18
3 Steering Lock cum Ignition Switch 20
4 Seat & SeatAdjustments 21
5 HeadRestraint 26
6 Seat Belt 27
7 RearView Mirrors- Inner& Outer 31
8 SteeringWheel PositionAdjustment 33
9 Transfercase Electric Shift Switch 33
9 Master Light Switch 34
10 Power Windows 36
11 Dashboard 38
Contents.....

INTRODUCTION
VI
CONTENTS
DRIVINGCONTROLS
1 GearShift Lever& ShiftingPattern 39
2 ParkingBrake 39
3 Combi-Switch 40
4 InstrumentCluster- Gauges& Indicators 43
5 HazardWarning Switch 53
6 Heating,Ventilation&Air Conditioning 54
INTERIORS
1 Sunvisors,VanityMirror &Grab Handles 60
2 CupHolders 61
3 Utility Pockets on Door Trims 62
4 GloveBox 63
5 PowerSocket 63
6 CigaretteLighter 64
7 InteriorLights -Roof Lamps 65
8Music System 66
EXTERIORS
1 Headlamp 68
2 FogLamp 68
3 TailLamp 68
4 RegistrationNumber PlateLamp 69
5 HighMounted Stop Lamp 69
6 PuddleLamp /Door Lamp 69
7 ReflexReflectors 70
8 Fuel Flap Opening / Closing by Switch 70
9 ManualFuel FlapOpening 70
9 BonnetOpening /Closing 71
SPECIALFEATURES
1 Immobilizer 72
2 Air Bags (SRS) 74
3 Anti-lock Braking System (ABS) 78
4 ReverseGuide System 80
DRIVING
1 SafetyChecks BeforeDriving 84
2 DrivingSafety 85
3 TipsToImproveFuelEconomy 86
4 ProperDriving Practices 86
4 Running-InInstructions 86
5 Starting / Stopping & Parking 87
6 PreparingToDrive 87
7 GearShifting Speeds 88
7 Brakes & Braking 89
8 4X 4Operation 90
8 DrivingInAdverseCondition 91

INTRODUCTION
VII
CONTENTS
INCASEOFEMERGENCY
1 EmergencyParking OfThe Vehicle 95
2 EmergencyAids 96
3 EmergencyTowing 97
4 InertiaSwitch 98
4 StartingThe EngineWith JumpLeads 99
5 IfYouHaveFlatTyre 100
6 Jacking Points 101
7 Fuses & Relay Box 102
7 BulbSpecification 107
9 HeadLamp BulbReplacement 108
8 TailLamp BulbReplacement 110
9 PreliminaryTroubleShooting 111
MAINTENANCE&VEHICLE CARE
1 EngineCompartment 119
2 Air Filter 120
3 EngineOilLevel 120
4 EngineCoolantLevel 121
5 BrakeFluid Level 121
6 PowerSteeringFluidLevel 120
7 WindshieldWasher FluidLevel 122
8 FuelFilter 122
9 Water drainfrom fuel pre-filtercumsedimenter 122
10 Turbocharger 124
11 Intercooler 124
12 CatalyticConverter 124
13 Wheels & Tyres 125
14 Battery 127
15 VehicleCare 129
TECHNICALINFORMATION
1 GeneralPrecautions 132
2 Fuel 132
3 Lubricants& Coolant 133
4 Co-BrandedLubricants &Coolant 134
5 TechnicalSpecification 135
6 Vehicle Dimensions 138
7 Chassis&Aggregate NumberingLocations 139
VEHICLESERVICE
1 ServiceInstructions 140
2 ServiceSchedule 141
3 Vehicle Record 146
4 Recordof WarrantyRepairsCarried Out 147
5 RecordofServicePerformed 148
6 ServiceCoupons

INTRODUCTION
VIII
SAFETY SYMBOL
In this manual, you will also see a circle with a slash. This
means "Do not", "Do not do this", or "Do not let this happen".
SAFETYAND VEHICLE DAMAGE WARNINGS
Inthismanual,youwillseeCAUTION, NOTE andWARNING.
CAUTION
Thisis awarning.Maycauseinjury topeopleifthewarning
isignored.Youare informedwhat youmust ormust notdo
in order to avoid or reduce the risk to yourself and other
people.
NOTE
This is a warning. May cause damage to the vehicle or its
equipmentif thewarning isignored.Youareinformedwhat
you must or must not do in order to avoid or reduce the
risk of damage to your vehicle and its equipment.
WARNING
Indicates a strong possibility of severe personal injury or
death if the instructions are not followed.
IMPORTANTINFORMATIONABOUTTHISMANUAL

VALUE ADDED SERVICES
1
Dear Customer,
It is our never ending responsibility and endeavor to ensure that our customer’s expectations are fulfilled
comprehensively. To fulfill your vehicle service needs, we recommend the following :
1) Extended Warranty
2) Anti Rust / Sound Deadening / Engine waxing treatment
3) Fuel Additives
4) Vehicle detailing programming : Exterior Enrichment and Interior Enrichment Program
These products shall help maintain optimum vehicle performance and shall enhance vehicle life.
We have tied up with best in the Class companies, who would bring you the above world class products at
affordable prices. The above products are available with all our Dealers, TASCs and TASPs.
Our Dealer Service marketing executive shall explain to you the benefits of the above mentioned products.
INTRODUCTION

VALUE ADDED SERVICES
2
24x 7ON ROADASSISTANCE
Dear Customer,
Itis ourresponsibility andour endeavourto ensurethat you
have our complete service backup if ever, wherever and
whenever you need the same. When you have a road
networkthatspans widearea,theprobability ofa breakdown
happening within hailing distance of a TATA MOTORS
Authorized Workshop is very low. It is Precisely for this
reason,wehave tiedupwithMyTVS, whowill providebreak-
down assistance including towing to the nearest TATA
MOTORS Authorized Workshop through their Authorized
Service Providers (ASP)
The24X7 OnRoad Assistance Programshall beautomati-
cally available to your vehicle for the duration of Warranty
period.The programshall alsobe available, ifyou availthe
samepost warranty.
Response Time ** for the On Road Assistance Program
Within City Limits 60minutes
OnStateor NationalHighways 90 minutes
Ghat Roadsandother places 120 minutes +/-
**(The response time will depend on the location, terrain,
traffic density and the time of the day.)
Standard procedure when calling for On Road
Assistance in case of a breakdown:
•Dial the toll free help line number – 1 800 209 7979
•Identify your vehicle with the Vehicle chassis number
thatis availablein theOwners Servicemanual.
•Explain your exact location with landmarks and tell us
about the problem you face with the vehicle.
•Park your vehicle on the edge of the road, open the
bonnet and put on the hazard warning signal.
•Place the advance warning triangle supplied with the
vehicleapprox. 3mfrom thevehiclein thedirectionofon
comingtraffic.

VALUE ADDED SERVICES
3
COVERAGEUNDER THE 24X7 ON ROADASSISTANCE
PROGRAM
I. The24x7OnRoadAssistanceProgramService covers
the following services on your vehicle during warranty
period.
•Wheelchange throughsparewheel.
•Arrangementoffuel.(Fuelcostwillbechargeableatactual
cost)
•Re-opening the vehicle in cases of key lock out.
•Rectificationofelectricalproblemsrelatedtobattery,fuses
etc.
•On spot repairs for complaints repairable at site.^
•Vehicle to vehicle towing or winching & towing for non
accident cases up to the nearest TATA MOTORS
authorized workshop. Towing charges at actual cost
beyond the same to be paid to the ASP in cash. (Any
ferryor tollcharges leviedin relationto thevehiclebeing
towed to be paid by the customers in actuals in cash).
For accident cases, towing charges to be borne by the
costomer.
II. The 24x7 On Road Assistance Program coverage on
availingthe24X7policy,postwarranty,i.e.uptomaximum
of6 instanceofassistance inoneyear forboththe plans-
Basicand Premium.In thepremiumplan,thisincludes 1
instance of towing upto the nearest TATA MOTORS
authorisedworkshop.
EXCLUSIONS
24x7 On Road Assistance Program does not apply to
•Cost of parts consumables and labour for such repairs
not covered under warranty*. These charges are to be
settled with ASP in cash.
•Toll or ferry charges paid by ASP in reaching to the
breakdownsite tobe settledwithASPinactualsincash.
•Cases involving accident, fire, theft, vandalism, riots,
lightening,earthquake,windstorm,hail,tsunami, unusual
weather conditions, other acts of God, flood, etc.
•Vehicles that are unattended, un-registered,
impoundedorabandoned.
•Breakdown/defects caused by misuse, abuse,
negligence, alterations or modifications made to the ve-
hicle.
•Lack of maintenance as per the maintenance
scheduleasdetailed inthe owner’smanual.
24x 7ON ROADASSISTANCE

VALUE ADDED SERVICES
4
•Cases involving racing, rallies, vehicle testing or
practicefor suchevents..
DISCLAIMER:
•Theservice isnot availableinthesomepartof J&Kand
in Union Territories of Andaman & Nicobar Islands and
Lakshwadeep.
•**Thereachtimeisindicative &theactualreachtime will
be conveyed by the call centre at the time of breakdown
call.
•Thereachtime canvary dependingon thetraffic density
& time of the day.
•The reach time indicated does not account for delays
due to but not limited to acts of God, laws, rules &
regulations for time being in force, orders of statutory or
Govt.authorities, industrialdisputes, inclementweather,
heavydownpour, floods,storms,naturalcalamities,road
blocks due to accidents, general strife and law & order
conditionsviz. fire,arson,riots, strikes,terrorist attacks,
war etc.
•^Onspotrepairsatbreakdownsiteshalldependonnature
of complaints & will be as per the discretion of theASP.
•*Thedecision forfree ofchargerepairs willbe asper the
warranty policy & procedures of TATA MOTORS LTD.
andas pertheinterpretationof thesamebyASP.You will
beduly informedby theASP& callcentrefor thechange
applicableif any.
•Allchargeswhereverapplicableneedtobesettleddirectly
with theASP.
24x 7ON ROADASSISTANCE

VALUE ADDED SERVICES
5
EXCLUSION OF LIABILITIES :
•It is understood that TATA MOTORS shall be under no
liabilitywhatsoeverinrespectofanylossor damage
arising directly or indirectly out of any delay in or non
deliveryof, defect/deficiencyinservice/parts providedby
ASP.
•In case vehicle cannot be repaired on-site, customers
areadvisedtousethetowingfacilityfortakingtheirvehicle
tothenearest TATAMOTORSauthorizedworkshoponly.
In no condition will the vehicle be towed to any
unauthorized workshop. TATA MOTORS will not be
responsible for any repairs carried out in such
unauthorizedworkshop.
•Customerare advisedto takeacknowledgmentfromthe
ASP for the list of accessories/extra fittings and other
belongingsin thevehicle aswellasthecurrent condition
relatedto dents/scratchesbreakagesof parts/fitmentsof
the vehicle at the time of ASP taking possession of the
vehicle&toverify theseitemswhendeliveryis takenback
by them, Claim for loss of or damage to items, if any
should be taken up with ASP directly. TATA MOTORS
shall not be responsible for any such claims, damages/
loss or any deficiency of service of theASP.
24x 7ON ROADASSISTANCE
•Vehicles will be handled, repaired & towed as per the
customer’s risk & TATA MOTORS shall not be liable for
any damages / claims as a result of the same.
•Services entitled to the customers can be refused or
cancelled on account of abusive behaviour, fraudulent
representation, malicious intent and refusal to pay the
chargesforanycharges relatedservicesand spareparts
during service or on previous occasion on part of the
customer.
•On site repairs may be temporary in nature. The
completion of repairs does not certify the road
worthiness of the vehicle. The customer is advised to
ensure temporary repairs carried out onsite is followed
by permanent repairs at TATA MOTORS Authorized
Workshop at the earliest.
•Terms and conditions and service coverage,
exclusions etc. are subject to change without notice.

VALUE ADDED SERVICES
6
EXTENDED WARRANTY
TATAMOTORS recommends the purchase of Extended its warranty program.
Coverage : Mechanical + Electrical + Emission
Benifits:
•Insures you against unforeseen break down repair bills.
•Documentation is simple and hassle free.
•Near cashless & speedy claim settlement.
Term :
•24 + 12 or 150000 kms whichever occurs first
•24 + 24 or 150000 kms whichever occurs first
Extended Warranty available in the dealership from where you have
purchased your vehicle. We strongly recommend purchase of Extended
Warranty at time of purchase of your vehicle. Surcharge applicable on
purchaseofExtendedWarranty after 90 days of purchase of vehicle.Extended
Warranty can be availed till 421 days from date of purchase of vehicle.
The Dealer Service Marketing Executive shall explain to you the Terms and
conditions, Coverage and Owner’s responsibility.
Extended Warranty Booklet & Cover Note :
TheExtendedWarranty booklet and cover note is the basis of the contract betweenTATAMOTORS LIMITED and the Owner of the vehicle
shown on the Extended Warranty booklet. The Customer to retain this booklet and the same to be produced to the dealer while claiming
benefits under Extended Warranty.

VALUE ADDED SERVICES
7
EXTENDED WARRANTY
I / We have been explained the Terms and conditions, Coverage and Owner’s responsibility by the Dealer Service Marketing
Executive.
I wish to avail / Do not wish to avail extended warranty policy.
Customer’s Sign Dealer’s Sign
Note:
•The 12 / 24 month extended warranty does not follow the 24 month Manufacturer's warranty.
•The extended warranty comes into force once the manufacturer’s warranty expires e.g. after 24 Months.
•It is more restrictive as by the time it comes into force the vehicle is already 24 months old.
What is covered ?
•Mechanical / Emission / Electrical break down as defined in this warranty and confirmed by the dealer within the stipulated
terms and conditions.
•Tata Motors dealer shall either repair or replace any part found to be defective with a new part or an equivalent at no cost to
the owner for parts or labour.
•Such defective parts which have been replaced will become property of TATA MOTORS LIMITED.
•Comprehensive list of parts covered is mentioned in the page 9-12 of the Extended Warranty Booklet.
What is not covered ?
Please refer the Extended Warranty Booklet for details of the exclusion list.
Owner’s Responsibility :
•Proper use, maintenance and care of the vehicle in accordance with the instructions contained in the Owner’s Manual and
Service Booklet. The records of the same to be ensured in Owner’s Manual.
•Retention of maintenance service bills.

VALUE ADDED SERVICES
8
ANTI-RUST, SOUNDDEADENING& ENGINEWAXING
Why are Corrosion Protection Waxes necessary?
Corrosionis caused by:
Water / salt water acid rain & atmospheric fallouts.
Criticalareas are:
Cavities:joints, crevices,spot welds,underbody
•Corrosion is the most important factor when we talk about the vehicle life. If you treat your car you can prolongthe
life.
•Itis verydangerous todrive aroundinacorrodedcar.
•The corrosion creeps onto the car from the inside and from the outside. The most dangerous kind of corrosion is
often not discovered until it is too late.
Benefitsof Anti-Rust treatment:
•Aprofessionallyapplied rangeof worldclass productsofferingreal valueto thenew and usedcar customer.
•Thetreatment hasbeen developedto withstandtheharshestenvironmentaland climaticconditions (rust.
Pollutants, stone and gravel impact, etc)
•Insulatecabin spacefrom externalnoises.
•Expensivetin workand Denting/Paintingavoided.
•Higherresale valueforthe car.
•Highersafety–uncorroded vehicle
•Upto60 monthswarranty &10 freecheckups available

VALUE ADDED SERVICES
9
ANTI-RUST, SOUNDDEADENING& ENGINEWAXING
Engine Wax Treatment :
Engine Wax is a beige coloured transparent lacquer coating on the engine compartment.
•Corrosion Prevention for the Engine compartment
•Neat, clean and New Look to Engine compartment
•No effect on MPFI vehicles
•Engine wax can withstand upto 200 degrees temp
•No need of cleaning the engine compartment with diesel once engine wax is sprayed
•Life of over a year
Sound Deadening System :
Door vibration deadeners - These pads when stuck on the insides of the sheet metal increase sheet metal rigidity, reduce
vibrations and increase riding comfort.
•Used for reducing the sheet metal vibration in a vehicle.
•Product to be used once in the life of the vehicle - Life Time Warranty
•Effect is Life long i.e. until & unless pads are physically removed.
•Negligible increase in Weight & hence no effect on fuel consumption.
•Areas covered - four doors, rear quarter panels & dicky. In case of diesel vehicles, can be used in the bonnet.
TATA MOTORS has tied up with M/s Wuerth , M/s Autokrom, M/s 3M India Ltd & M/s Bardahl for these world class
treatment at affordable prices. These treatments are available in all authorized workshops. The Dealer Service Marketing
Executive will explain to you the benefits and terms and conditions of this treatment.
I / We have been explained the Benefits, Terms and conditions and the prices of these treatments by the Dealer Service Marketing
Executive
I wish to avail / Do not wish to avail these treatment
Customer Signature Dealer Signature

VALUE ADDED SERVICES
10
Vehicle Exterior Enrichment :
Why vehicles are painted?
•ForCorrosion protectionof themetal surfaces.
•Easeof applicationfrom othercorrosion protectiontreatments.
•Cheaperthan othercorrosionprotection methodseg.galvanizing,anodizing.
•Fordecoration andidentification.
Various Environmental Hazards affecting paints :
•Environmentalhazards: destroyyourvehicle's finish.
•Even as your new vehicle rolls off the assembly line, the paint is not protected.
The enemy :
Ultraviolet Rays, Pollution, Tree Sap, Bird Droppings, Car Wash Chemicals, Road Salt,Acid Rain.
Benefits:VehicleExteriorEnrichment
•Removal of medium scratches, orange peel, oxidation , dust nibs etc & swirl marks from painted surface.
•Restorationof originalglosslevelsUVprotectionafterglossisrestored.
•Cleaning & dressing of tyres, Bumpers & all exterior plastic moldings/trims.
Tata Motors has tied up with M/sAutokrom, M/s 3M & M/s Wuerth for this world class treatment at affordable prices. This
treatmentis availablein allauthorizedworkshops.TheDealer ServiceMarketing Executivewillexplain toyou thebenefits and
terms and conditions of this treatment.
EXTERIOR&INTERIORENRICHMENTPROGRAM