TEC MA-516-100 Series User manual

TEC Electronic Cash Register
MA-516-100 SERIES
Owner’s Manual

Copyright © 1999
by TOSHIBA TEC CORPORATION
All Rights Reserved
570 Ohito, Ohito-cho, Tagata-gun, Shizuoka-ken, JAPAN
The socket-outlet shall be installed near the equipment and shall be easily accessible.
Le socle de prise de courant doit être installé à proximité du matériel et doit être
aisément accessible.

(i)
Safety Summary EO1-11099
Safety Summary
Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions
necessary for safe handling are included in this manual. All warnings and cautions contained in this
manual should be read and understood before handling or maintaining the equipment.
Do not attempt to effect repairs or modifications to this equipment. If a fault occurs that cannot be rectified
using the procedures described in this manual, turn off the power, unplug the machine, then contact your
authorized TOSHIBA TEC representative for assistance.
Meanings of Each Symbol
This symbol indicates warning items (including cautions).
Specific warning contents are drawn inside the symbol.
(The symbol on the left indicates a general caution.)
This symbol indicates prohibited actions (prohibited items).
Specific prohibited contents are drawn inside or near the symbol.
(The symbol on the left indicates “no disassembling”.)
This symbol indicates actions which must be performed.
Specific instructions are drawn inside or near the symbol.
(The symbol on the left indicates “disconnect the power cord plug from the outlet”.)
Do not use voltages other than the
voltage (AC) specified on the rating
plate, as this may cause fire or
electric shock.
Any other than the
specified AC voltage
is prohibited.
WARNING This indicates that there is the risk of death or serious injury if the
machines are improperly handled contrary to this indication.
Prohibited Do not plug in or unplug the power
cord plug with wet hands as this may
cause electric shock.
Do not place metal objects or
water-filled containers such as flower
vases, flower pots or mugs, etc. on
top of the machines. If metal objects
or spilled liquid enter the machines,
this may cause fire or electric
shock.
If the machines share the same
outlet with any other electrical
appliances which consume large
amounts of power, the voltage will
fluctuate widely each time these
appliances operate. Be sure to
provide an exclusive outlet for the
machine as this may cause the
machines to malfunction.
Do not insert or drop metal,
flammable or other foreign objects into
the machines through the ventilation
slits, as this may cause fire or electric
shock.
Prohibited Prohibited
Prohibited Prohibited
Continued use of the machines in an
abnormal condition such as when the
machines are producing smoke or
strange smells may cause fire or elec-
tric shock. In these cases, immedi-
ately turn off the power switches and
disconnect the power cord plugs from
the outlet. Then, contact your author-
ized TOSHIBA TEC representative for
assistance.
Disconnect
the plug.
If the machines are dropped or their
cabinets damaged, first turn off the
power switches and disconnect the
power cord plugs from the outlet, and
then contact your authorized
TOSHIBA TEC representative for
assistance. Continued use of the
machine in that condition may cause
fire or electric shock.
Disconnect
the plug.
Do not scratch, damage or modify
the power cords. Also, do not place
heavy objects on, pull on, or exces-
sively bend the cords, as this may
cause fire or electric shock.

(ii)
Safety Summary EO1-11099
CAUTIONThis indicates that there is the risk of personal Injury or damage to
objects if the machines are improperly handled contrary to this indication.
If foreign objects (metal fragments,
water, liquids) enter the machines,
first turn off the power switches and
disconnect the power cord plugs from
the outlet, and then contact your
authorized TOSHIBA TEC repre-
sentative for assistance. Continued
use of the machine in that condition
may cause fire or electric shock.
Disconnect
the plug.
Do not remove covers, repair or
modify the machine by yourself. You
may be injured by high voltage, very
hot parts or sharp edges inside the
machine.
Unauthorized modification is prohib-
ited.
No
disassembling.
When unplugging the power
cords, be sure to hold and pull on
the plug portion. Pulling on the cord
portion may cut or expose the inter-
nal wires and cause fire or electric
shock.
Disconnect
the plug.
Ensure that the equipment is
properly grounded. Extension cables
should also be grounded. Fire or
electric shock can occur on improp-
erly grounded equipment.
Connect a
grounding
wire.
Precaution
The following precautions will help to ensure that this machine will continue to function correctly.
• Try to avoid locations that have the following adverse conditions:
* Temperatures out of the specification * Direct sunlight * High humidity
* Shared power socket * Excessive vibration * Dust/Gas
• Do not subject the machine to sudden shocks.
• Do not press the keys too hard. Keys will operate correctly if they are touched lightly.
• Clean the cover and keyboard, etc. by wiping with a dry cloth or a cloth soaked with detergent and wrung out
thoroughly. Never use thinner or other volatile solvent for cleaning.
• At the end of the day, turn the power OFF, then clean and inspect the exterior of the machine.
• Try to avoid using this equipment on the same power supply as high voltage equipment or equipment likely to
cause mains interference.
• USE ONLY TOSHIBA TEC SPECIFIED consumables.
• DO NOT STORE the consumables where they might be exposed to direct sunlight, high temperatures, high
humidity, dust, or gas.
• When moving the machine, take hold of the drawer and lift the machine.
• Do not place heavy objects on top of the machines, as these items may become unbalanced and fall causing
injury.
• Do not block the ventilation slits of the machines, as this will cause heat to build up inside the machines and
may cause fire.
• Do not lean against the machine. It may fall on you and could cause injury.
Request Regarding Maintenance
• Utilize our maintenance services.
After purchasing the machines, contact your authorized TOSHIBA TEC representative for assistance once per year or
so to have the inside of the machines cleaned. Otherwise, dust will build up inside the machines and may cause fire or
malfunction. Cleaning is particularly effective before humid rainy seasons.
• Our maintenance service performs the periodic checks and other work required to maintain the quality and
performance of the machines, preventing accidents beforehand.
For details, please consult your authorized TOSHIBA TEC representative for assistance.
• Using insecticides and other chemicals
Do not expose the machines to insecticides or other volatile solvents, as this will deteriorate the cabinet or other parts
or cause the paint to peel.

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EO1-11116
MA-516-100 SERIES
1. Introduction
Thank you for choosing the TEC electronic cash register MA-516-100 series. This instruction manual provides a
description of the functions and handling of this register and should be read carefully to ensure optimum performance.
Sinceeveryconsiderationhasbeengiventosafetyandreliability,thereisnodangerofdamagingthemachinebyincorrect
operation.
Please refer to this manual whenever you have any questions concerning the machine. This machine has been
manufactured under strict quality control and should give you full satisfaction.
For supplies, service or assistance call:
Please have the following information available when
you call:
Product Name: TEC Electronic Cash Register
Model: MA-516-100
Serial Number:
Place Purchased:
Date of Purchase:
If for any reason this product is to be returned to the store where purchased, it must be packed in the original carton.
• The specifications described in this manual may be modified by TOSHIBA TEC, if necessary.
• Be sure to keep this manual for future reference.

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EO1-11116
MA-516-100 SERIES
2. Unpacking
[1] Control Key (REG Key, MGR Key, MA Key, SKey;
2 pcs. respectively)
[2] Drawer Key (2 pcs.)
[3] Printer Cover Key (2 pcs.)
[4] Paper Roll 45mm x Ø50mm (2 pcs.)
[5] Stamp Ink (1 pc.)
[6] Ribbon Cassette (1 pc.)
[7] Journal Take-up Reel (1 pc.)
[8] Owner’s Manual (1 pc.)
[9] Warranty Registration (1 pc.)
(1) (2) (3) (5) (6) (7) (8) (9)(4)

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EO1-11116
MA-516-100 SERIES
3. Precautions
The ECR is a precision machine. Please handle it carefully considering the following guidelines.
Remarks on the Location
Do not place it where unusual temperature changes are
expected or where it will be subjected to direct sunlight.
Place it on a flat and level surface with little dust, humidity,
vibration, etc.
Keep it away from water sources.
Be certain that the power voltage in your area matches that
required for the machine. (The rated voltage is 117V AC.)
The socket-outlet shall be installed near the equipment
and shall be easily accessible.
Lesocledeprisedecourantdoitêtreinstalléà proximité
du matériel et doit être aisément accessible.

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EO1-11116
MA-516-100 SERIES
Remarks on Operating the ECR
The keys on the keyboard function with a light touch. Avoid
pressing the keys too hard.
Do not handle the machine with wet hands, since this may
cause electrical malfunctions and corrosion of parts.
Do not apply thinner, benzine, or other volatile materials to
the cabinet or other plastic parts. Such liquids will cause
discoloration or deterioration. If dirty, wipe off with a piece of
clothsoakedinaneutraldetergentandwrungoutthoroughly.
TurntheControlLocktoOFFpositionwhenalloperationsare
completed after business hours.
NevertrytorepairtheECR.Calldealerforinformationofyour
local TEC representative.

EO1-11116
MA-516 OWNER’S MANUAL
- 5 -
TABLE OF CONTENTS Page
1. Introduction..........................................................................................................1
2. Unpacking ............................................................................................................1
3. Precautions..........................................................................................................3
Remarks on the Location...................................................................................................3
Remarks on Operating the ECR........................................................................................4
5. Outline of Preparation Procedure Before Operating the ECR........................9
6. Appearance and Nomenclature .........................................................................11
7. Control Lock and Control Keys .........................................................................12
Control Keys.......................................................................................................................12
Control Lock .......................................................................................................................12
8. Display..................................................................................................................13
Numeric Display .................................................................................................................14
Message Descriptors (Status Lamps)...............................................................................14
9. Keyboard ..............................................................................................................15
10. Installing the Receipt/Journal Roll ....................................................................16
Installing the Receipt Roll..................................................................................................16
Installing the Journal Roll..................................................................................................18
11. Installing the Ribbon Cassette...........................................................................19
12. Setting the Time and Date .................................................................................. 20
Setting the Time.................................................................................................................. 20
Setting the Date.................................................................................................................. 21
Displaying the Time............................................................................................................ 22
Printing the Time and Date................................................................................................ 22
13. Tax Table Setting................................................................................................. 22

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MA-516 OWNER’S MANUAL
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Setting the U.S. Tax Table (Also applicable to PST inCanada)...................................... 22
Setting the GST Rate (applicable to Canada only).......................................................... 27
Setting the Non-taxable LimitAmount
(applicable to onlycertainareas inCanada).................................................................... 28
Tax CalculationTest........................................................................................................... 29
14.Register No. Setting............................................................................................ 29
15.Optional KeySetting........................................................................................... 30
List of Keys......................................................................................................................... 30
KeyInstallationSetting...................................................................................................... 32
Blank Keyboard Sketch(foryourplanning aid)............................................................... 32
16.DailyOperation Flow........................................................................................... 35
Before Opening the Store.................................................................................................. 35
During Business Hours...................................................................................................... 35
AfterClosing the Store...................................................................................................... 35
17.Cashier IdentifyingOperation............................................................................ 36
(1) Signing Method............................................................................................................. 36
(2) CashierPushKeyMethod............................................................................................ 37
18. SettingPreparationofEachKey,
And Transaction Entries..................................................................................... 38
Receipt-issue/Non-issue Selection................................................................................... 38
Clearing Errors, orClearing Wrong DeclarationKeyorWrong
Numeric Entries.................................................................................................................. 39
Department Keys................................................................................................................ 40
PLU (Price-Look-UP).......................................................................................................... 51
Preset Price Open............................................................................................................... 59
Listing CapacityOpen........................................................................................................ 60
Percent Charge, Percent Discount.................................................................................... 61
DollarDiscount................................................................................................................... 63
VendorCoupon................................................................................................................... 64
Store Coupon...................................................................................................................... 65
Tax Modification................................................................................................................. 66
Food Stamp Modification................................................................................................... 67

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MA-516 OWNER’S MANUAL
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ItemCorrection(Last Line Voiding).................................................................................. 68
Returned Merchandise....................................................................................................... 68
Void (Designated Line Voiding)......................................................................................... 70
All Void (TransactionCancel)............................................................................................ 71
Non-add NumberPrint....................................................................................................... 72
Subtotal Read & Print......................................................................................................... 73
Taxable TotalRead............................................................................................................. 74
Manual Tax Entry................................................................................................................ 74
Food StampTender............................................................................................................ 75
CashTotal, CashTender................................................................................................... 77
Non-cashMedia Total,Non-cashMedia Tender.............................................................. 80
Multi-tender, Split Tender.................................................................................................. 82
Tax Exemption.................................................................................................................... 84
Check Cashing.................................................................................................................... 85
No-sale................................................................................................................................ 86
Received-onAccount Payment......................................................................................... 87
Paid Out............................................................................................................................... 88
Sale Paid inForeignCurrencies........................................................................................ 88
Post-issue Receipt............................................................................................................. 92
ValidationPrint................................................................................................................... 93
Print/Non-print Options onSale Receipts........................................................................ 95
19.Operations in “MGR” Mode................................................................................ 96
Items programmed to require ManagerIntervention....................................................... 96
Listing CapacityRelease................................................................................................... 97
20.Operations in “ - “ Mode................................................................................... 98
21.Read and Reset Reports..................................................................................... 99
Programming Operations Relatingto Reports................................................................ 99
Taking Read and Reset-Reports....................................................................................... 101
Report Sample Format....................................................................................................... 107
22.System Option Setting........................................................................................ 117
Programming Procedure.................................................................................................... 117
Address: 1......................................................................................................................... 119
Address: 2......................................................................................................................... 120

EO1-11116
MA-516 OWNER’S MANUAL
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Address: 3......................................................................................................................... 122
Address: 4......................................................................................................................... 123
Address: 5......................................................................................................................... 124
Address: 6......................................................................................................................... 124
Address: 7......................................................................................................................... 125
Address: 8......................................................................................................................... 126
Address: 9......................................................................................................................... 127
Address: 10....................................................................................................................... 128
Address: 11....................................................................................................................... 129
Address: 12....................................................................................................................... 130
Address: 13....................................................................................................................... 131
Address: 14....................................................................................................................... 132
Address: 15....................................................................................................................... 133
Address: 16....................................................................................................................... 134
23.Program Data Verification................................................................................. 136
Operating Procedure........................................................................................................ 136
24.Paper Roll Replacement and Other Maintenance........................................... 141
Replacingthe Receipt Roll.............................................................................................. 141
Replacingthe Journal Roll.............................................................................................. 142
Replacingthe RibbonCassette....................................................................................... 143
Replenishing Ink to the Store Name Stamp................................................................... 145
Manual DrawerRelease and Lock................................................................................... 147
Removing the Drawer....................................................................................................... 147
Changing the Layout of the MoneyCase....................................................................... 148
Media Slot......................................................................................................................... 149
25.In Case of the Power Failure............................................................................. 149
26.Troubleshooting................................................................................................. 150
27.Status Clear and MemoryClear Operations.................................................... 155
Status Clear....................................................................................................................... 155
Sales MemoryClear.......................................................................................................... 156
All MemoryClear.............................................................................................................. 157
28.Specifications..................................................................................................... 158
STAMP ORDER................................................................................................................. 159

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EO1-11116
MA-516-100 SERIES
5. Outline of Preparation Procedure Before
Operating the ECR
This chapter shows the outline of set-up procedure of the ECR before actually starting the ECR operation.
1Removethecashregisterfromthecarton,referringtoChapter“2.
Unpacking”onpage2.Andtakeoutallthepartsandaccessories.
2
3
4
5
Remove the tapes and seals for holding parts or protecting the
register surfaces.
Plugthepowercordoftheregisterintoawalloutlet.Makesurethat
the outlet voltage matches that of the power required for the
register.
Insert the MA key into the Control Lock.
Turn the Control Lock to the REG position.
OFF Z
REG X
SET
MGR-
OFF Z
REG X
SET
MGR-
(1) (2) (3) (5) (6) (7) (8) (9)(4)

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EO1-11116
MA-516-100 SERIES
Set the time and date correctly, referring to Chapter “12. Setting
the Time and Date” .
8
Install the Receipt and Journal rolls (referring to Chapter “10.
Installing the Receipt/Journal Roll”) . Also, install the Ribbon
Cassette (referring to Chapter “11. Installing the Ribbon Cas-
sette”) .
Ifanyoptionalkeysareinstalledor relocated on the keyboard,the
optional key setting programming must be performed first before
any other programming. Refer to Chapter “15. Optional Key
Setting.”
7
9
10
Set the tax tables, referring to the Chapter “13. Tax Table
Setting” .
Whenmultipleregistersareusedinonestore,ortodistinguishthis
registerfromothersusedbyotherstoresinthesamechain,setthe
Register Number, referring to Chapter “14. Register No. Set-
ting” .
6
11 Perform programming of the register, such as Departments and
PLUs, according to the requirement of the market and your store
(refer to Chapter 18 and thereafter) .

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EO1-11116
MA-516-100 SERIES
6. Appearance and Nomenclature
Operator’s Display
Usedbytheoperatortoconfirmtheentrycontentsand
the status of the register. (page 13)
Customer’s Display
Provided for the customer to see the amount entered
for each item and sale total. (page 13)
Receipt Outlet
The receipt for the finalized sale is issued.
Printer Cover
The cover for the Receipt/Journal printer.
Journal Window
The operator can see which items have already been
entered through this window.
Validation Slot
Used to print the required item on the validation slip.
(page 93)
Control Lock
It selects the type of register operations. (page 12)
Keyboard
Used to enter sale items. (page 15)
Drawer
Cash and other media are kept here. It automatically
opens on finalizing a sale.
Operator’s Display
Customer’s Display
Printer Cover
Journal Window
Receipt Outlet
Validation Slot
Control Lock
Keyboard
Power Cord
Drawer

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EO1-11116
MA-516-100 SERIES
7. Control Lock and Control Keys
Control Keys
There are four types of Control Keys: the REG key, the MGR key, the MA key, and the Skey.
REG key: TheREGkeyisusedbythecashierorclerkwhooperatesordinarytransactionentries.This
key can access the positions of OFF and REG of the Control Lock.
MGR key: The MGR key is used by the store manager. This key can access the positions of OFF,
REG, X, and MGR.
MA key: The MA key is used by the owner who will daily supervise the collection of money and
printoutoftransactionsrecordedbytheregister.Thiskeyisalsousedbyprogrammer.This
key can access the positions of SET, OFF, REG, X, MGR, - , and Z.
S key: The S key is used by the owner. This key can access any position including BLIND of the
Control Lock. However, to prevent programmed data and sales data from being changed
by mistake, use the REG, MGR, or MA keys for transaction entries or report taking
purposes.
Control Lock
TheControlLockhaseighteffectivepositionsfordifferentmodesofoperation,whichareaccessedbytheappropriate
Control Keys.
(position) (function)
SET ....... The register allows programming operations.
OFF ....... Nothingappearsonthedisplayinthisposition.However,thepowerisbeing
supplied to the register.
REG....... Ordinary transaction entries are carried out in this mode. Displays the
current time while no entries are under way.
X ............ Thesaletotalsinmemorycanberead(Xreports)andtheprogrammeddata
can be verified in this position.
MGR ...... This position allows to enter operations requiring Manager Intervention as
well as all ordinary transaction entries to be carried out in the “REG” mode.
- ............ Thisisthe“NegativeMode”position,whichmakesentereddata processed
reverselytothe REGorMGRmode.Itis usedtocanceloradjust salesdata
already finalized.
Z ............ Alltheresettabletotalsandtheirrespectivecountersinmemorywillberead
and reset in this position (Z reports)
BLIND ... The register allows special programming operations and memory clear
operations.
REG
MGR
S
MA
OFF Z
REG X
SET
MGR-
BLIND
* not actually
printed.

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EO1-11116
MA-516-100 SERIES
Customer’s Display
8. Display
TheOperator’sDisplay(frontdisplay)islocatedatthetopoftheregisterjustabovethekeyboard.TheCustomer’sDisplay
may be used only as a rear display if left in the retracted position or it can be positioned for viewing at other angles by
pulling it upward and turning it to the desired position. The display has two types of display portions — numeric display
and message descriptors (status lamps).
Operator’s Display
DPT AMOUNT
PLU
RPT
SIGN ALM R TL ST CG
ON OFF
AMOUNT
TL ST CG
AMOUNT

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EO1-11116
MA-516-100 SERIES
Numeric Display
AMOUNT (8 digits for total display, 7 digits for entries):
Displaysthenumericdata,suchasamount,quantity,etc.Whentheobtainedtotalorsubtotalamount
is 8-digit, the RPT digit is also used for the amount display. When no entries are under way and the
Control Lock is in the REG position, the current time is displayed.
DPT (2 digits): Displays the code which represents each Department key.
It stays lit when repeating the same department entry.
RPT (1 digit): Displaystherepeatcountofthesameitem.Thecountisindicatedfromthesecondentryon,andonly
the last digit will be displayed even if the count exceeds nine.
PLU (3 digits of the DPT and RPT are used for this purpose):
Displays the PLU code when any PLU is entered. It goes out when repeating the same PLU entry,
then only the RPT digit will be displayed for the repeat entry count.
Message Descriptors (Status Lamps)
SIGN ON: Illuminates when a cashier has signed ON when the Cashier Signing Method is selected. (It never
illuminates for the Cashier Push Key Method.)
ALM: Illuminates with the alarm buzzer to indicate that the last operation or numeric entry was an error.
To clear the error condition, depress the [C] key.
R OFF: Illuminates when the Receipt-OFF mode is declared by the [LOG/RECEIPT] key. In this condition,
noreceiptswillbeissuedforasaletobeentered.Toextinguishthislamp(i.e.,tochangeintoReceipt-
ON mode for issuing receipts), simply depress the [LOG/RECEIPT] key again.
TL: Illuminates with the total amount displayed when a sale is finalized without any amount tendered.
ST: Illuminates with the subtotal amount displayed when the [ST] or [TXBL TL] key is depressed.
CG: When an amount tendering operation has been performed, this lamp illuminates with the amount of
change due displayed.

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EO1-11116
MA-516-100 SERIES
9. Keyboard
Thefollowingisthestandardkeyboardlayout,whichwasinitiallysetatthefactory.Thisregisterisdesignedtobecapable
of programming most of the keys at desired locations or adding some optional keys in place of the current keys. If you
are in need of changing the locations or adding keys, see Chapter “15. Optional Key Setting”.
Standard Keyboard Layout
456
123
•
789
0
R/A
PLU AT/TL
ST
PO
TX/M
C
00
VALI
DATE RF JF
%–
Chg
S.CPN
V.CPN
EX
MISC
LOG
RECEIPT
RTN
MDSE
#/NS
RECEIPT
ISSUE
DPT
SHIFT
@/FOR
AMT
VOID
FS/M
LC
OPEN
ITEM
CORR
PR
OPEN
CHK
TEND
FSTL
TEND
DOLL
DISC
21
126
631 11 36 16
22
227
732
12 37 17
23
328
833
13 38 18
24
429 934 14 39 19
25
530
10 35 15 40 20

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EO1-11116
MA-516-100 SERIES
10. Installing the Receipt/Journal Roll
Installing the Receipt Roll
WARNING!
Care must be taken not to injure yourself with the paper cutter.
1
2
3
Turn the Control Lock to the REG position using a
Control Key.
To remove the Printer Cover, insert the Printer Cover
Key to the Printer Cover Lock, and then turn it 90°
clockwise.
Cut the paper end to make it sharp.
OFF Z
REG X
SET
MGR-
Placethe paperrollintheoutersideholderofthetworoll
holders.
Correct Incorrect
4