Tech4Care VR Relief User manual
User Manual
Vr Relief is part of the RELIEF PCP project that has received funding from the
European Union’s Horizon 2020 Programme under grant agreement no
689476.
Thank you for selecting the Vr Relief system!
Your feedback to the project will be very important for the development
of new and innovative services to support people with chronic pain.
Vr Relief project is funded by the RELIEF project (that has received funding
from the European Union’s Horizon 2020 Programme), all costs are
supported by the project and nobody, never, will ask you money for the
products/services which you will receive.
Tech4Care may change product specifications and update this
information from time to time. The latest version of the manual is
available at www.tech4care.it
English
Summary
3
1. HARDWARE .................................................................................................. 4
1.1 Health and safety warnings…………………………………………………………….. 4
1.2 Package contents……….…………………………………………………………………. 10
1.3 System setup .................................................................................... 11
2. TROUBLESHOOTING................................................................................... 12
3. PRODUCT DISPOSAL ................................................................................... 13
1. HARDWARE
4
1.1 Health and safety warnings
TO REDUCE THE RISK OF PERSONAL INJURY OR PROPERTY DAMAGE, PLEASE
READ THE WARNINGS BELOW CAREFULLY BEFORE USING VR RELIEF.
GENERAL INFORMATION
- Virtual reality requires an unimpaired sense of motion and balance. Do not
use the headset in case of tiredness, need sleep, influence of alcohol or drugs,
digestive problems, stress or anxiety, cold, flu, headaches, migraines, earaches,
as this can increase susceptibility to adverse symptoms.
- See a doctor before using the headset in case of pregnancy, oldness, pre-
existing binocular vision abnormalities, psychiatric disorders, or suffering from
a heart condition or other serious medical condition.
CHILDREN
- This product should not be used by children under the age of 13 as the
headset is not sized for children and improper sizing can lead to discomfort or
health effects, and younger children are in a critical period in visual
development.
- Adults should make sure children (age 13 and older) use the headset in
accordance with health and safety warnings described in this manual.
SEIZURES
- Some people (about 1 in 4000) may have seizures, eye or muscle twitching or
blackouts triggered by light flashes or patterns, and this may occur while they
1. HARDWARE
5
are watching TV, playing video games or experiencing virtual reality, even if
they have never had a seizure before.
- Anyone who experiences any of these symptoms should discontinue use of
the headset and see a doctor.
- Anyone who has ever experienced seizures, loss of awareness or any other
symptom linked to an epileptic condition should consult a doctor before using
the headset.
DISCOMFORT –EYE STRAIN –MOTION SICKNESS
- Immediately discontinue use the headset if any of the following symptoms
are experienced: eye strain, altered vision, dizziness, impaired balance,
impaired hand-eye coordination, panic or anxiety attack, nausea, pain in the
head or eye, or any other symptom similar to motion sickness.
- Do not drive, operate machinery or engage in other physical activity until fully
recovered from any symptoms.
- See a doctor in case of serious and/or persistent symptoms.
REPETITIVE MOTION INJURIES
- Using the headset can make your muscles, joints or skin hurt.
- In case of parts of the body tired or sore, tingling, numbness, burning or
stiffness, stop and rest for several hours before using the headset again.
- In case of serious and/or persistent symptoms, stop use and consult a doctor.
1. HARDWARE
6
INTERFERENCE WITH MEDICAL DEVICES
- If you have a pacemaker or other implanted medical device, do not use these
devices without first consulting your doctor or the manufacturer of your
medical device.
- Maintain a safe distance between these devices and your medical devices,
and stop using these devices if you observe a persistent interference with your
medical device.
CONTAGIOUS CONDITIONS –SKIN IRRITATION
- To avoid transferring contagious conditions (like pink eye), do not share the
headset with persons with contagious conditions, infections or diseases,
particularly of the eye, skin or scalp.
- The headset should be cleaned between each use with skin-friendly non-
alcoholic antibacterial wipes and with a dry microfiber cloth for the lenses.
- Stop using the headset in case of swelling, itchiness, skin irritation or other
skin reaction.
- If symptoms persist, contact a doctor.
1. HARDWARE
7
ELECTRICAL SAFETY
- Use the VR RELIEF system only with the designated power supply units.
- Do not use the system during a lightning storm.
- Do not disassemble, modify or open any of the components provided.
- Do not step on, forcefully bend, pull on or short the cables.
- Do not use the product if any cable is damaged or any wires are exposed.
HEADSET - SMARTPHONE - SMARTWATCH
- Do not expose to temperature above 60°C (140°F), or dispose of in fire, water
or fluids.
- Avoid dropping the product headset, smartphone or smartwatch. If dropped,
especially on a hard surface, and the user suspects damage, take it to the
service centre for inspection.
DIRECT SUNLIGHT
- Do not leave the product in places such as on a car dashboard, window sill, or
behind a glass that is exposed to direct sunlight or strong ultraviolet light for
extended periods of time.
- The headset contains lenses which may focus and intensify bright light
sources, causing damage to the hardware.
1. HARDWARE
8
TEMPERATURE - HUMIDITY
- Keep the product away from excessive moisture and extreme
temperatures.
- Place the product away from heat sources such as radiators, heat registers,
stoves, or any other product producing heat.
- Avoid using the product after a dramatic change in temperature. When
moving the product between environments with very different temperature
and/or humidity ranges, condensation may form on or within the product. To
avoid damaging the product, allow sufficient time for the moisture to
evaporate before using the product.
CLEANING THE PRODUCT
- Unplug the product from its power source before cleaning.
- Use a damp cloth for cleaning, but NEVER use water, liquid, chemical cleanser,
alcohol or any other abrasive cleaning solution.
- Use only dry optical lens micro-fiber cloths for cleaning the headset lenses
and the sensors.
- Clean and dry skin that regularly comes in contact with the headset. If there
is any itching, eczema, swelling, irritation of the skin, or the user experiences
any discomfort, please discontinue use and consult a physician.
1. HARDWARE
9
IN CASE OF DAMAGE
- Do not use VR RELIEF if any part is broken or damaged.
- Do not attempt to repair any part of the system.
- In case of damage, contact the VR RELIEF service assistance, the only
authorized technicians (see section 3. Troubleshooting).
For a more detailed description about heath and safety warnings of each
components of VR Relief system see the following link:
-Smartphone https://www.samsung.com/ie/support/model/SM-
G950FZVABTU/
-Smartwatch https://www.samsung.com/ie/support/model/SM-
R365NZKABTU/
-Headset https://www.samsung.com/ie/support/model/SM-
R324NZAABTU/
1. HARDWARE
10
1.2 Package contents
Check the product box for the following items:
-VR Headset with controller
-Smartphone with power supply
-Smartwatch with power supply
-User manual
1. HARDWARE
11
1.3 System setup
All the devices in the box are already preconfigured in order to avoid any
technical problem related to first configuration/setup.
No preliminary actions are then required, you have only to turn on the
smartphone and follow the instruction shown by the VR RELIEF APP.
2. TROUBLESHOOTING
12
For any problem ore issue, please contact the VR RELIEF service centre.
Phone: (ITA) 0039 3383734251
3. PRODUCT DISPOSAL
13
The product must not be discarded as household waste, and should be
delivered to an appropriate collection facility for recycling. For more
information on disposal or recycling of this product, please contact your local
waste-management office or disposal service.
For the purpose of the clinical trial, please contact your representative or
the VR RELIEF service centre.
Table of contents
