Technicolor TG582n User manual

CABLE SATELLITE TERRESTRIAL
TELECOM
QUICK START GUIDE: TG582n
NAME AND SECURITY DETAILS
WELCOME
Thank you for purchasing and making Technicolor gateways part of your
broadband experience. For more information on your Technicolor gateway
please visit us at:
www.technicolor.com
PACK CONTENTS
*ADSL filters: The number of ADSL filters included with your gateway
is determined by your retailer or service provider. Additional filters can
be purchased online at www.technicolordslshop.com or from your service
provider.
The Technicolor TG582n can be used for both standard ADSL and
Ethernet (BT Infinity) broadband connections.
Your TG582n should now be connected as shown here.
DSL Reset
1 2 3 4
4
3
1
2
ADSL filter
Phone socket
1
2
3
4
5
6
7
8
9
*
0
#
POWER
SIGNAL
Ethernet cable
Network port
Power supply
1
2
ETHERNET BROADBAND CONNECTIONSYOUR TG582n WIRELESS NETWORK
ADSL BROADBAND CONNECTIONS
SETTING UP YOUR GATEWAY
DSL Reset
1 2 3 4
4
3
1
2
Network port
BT Infinity socket
Ethernet cables
DSL port not used
Power supply
BT INFINITY
Technicolor
Gateway
Ethernet &
Line cables
Power SupplyInstall GuideADSL Filter*
DSL Reset
1 2 3 4
4
3
1
2
CABLESATELLITE TERRESTRIAL
TELECOM
QUICK START GUIDE
BEFORE INSTALLING YOUR
TECHNICOLOR GATEWAY
Please ensure that your broadband service has been
activated by your service provider.
Power Ethernet Broadband Internet
1A
For ADSL broadband connection unplug the nearest telephone
to where you want to locate your TG582n gateway and fit the
supplied ADSL filter.
1A
3
Connect the power supply to the nearest AC mains outlet and the
lead from the power supply to the power socket on your TG582n.
Switch on the TG582n by pressing the power button.
3
2
Using the supplied yellow Ethernet cable connect socket 1 of
your TG582n to the network LAN socket on your computer.
2
If you have been supplied a two part
power supply unit, clip the two parts
together before connecting to the
AC mains power socket.
If you have been supplied a two part
power supply unit, clip the two parts
together before connecting to the
AC mains power socket.
For Ethernet broadband connection using an Ethernet cable
(not supplied with your TG582n), connect socket 4 of your
TG582n to the Ethernet port of your service providers’ network
termination unit.
1E
Connect the power supply to the nearest AC mains outlet and the
lead from the power supply to the power socket on your TG582n.
Switch on the TG582n by pressing the power button.
3Once you have completed connecting up the cables, powered up
and have a solid green Broadband light on your gateway: On your
computer, open a web browser. The TG582n’s welcome screen will
be automatically displayed.
Select “Set up my Technicolor gateway”.
During set up you will need your Broadband:
• Username
• Password
These are provided to you by your Broadband Service Provider.
4
Using the supplied yellow Ethernet cable connect socket 1 of
your TG582n to the network LAN socket on your computer.
2
Your TG582n should now be connected as shown here.
DSL 368 615 80
Power Ethernet Broadband Internet
1
1E
3
2

3
4 5
ADSL CONFIGURATION
WIRELESS SECURITY SECURITY SETTINGS TROUBLESHOOTING
Enter the Internet Connection details for your Broadband account.
• Username (including @isp-domain part)
• Password (if required)
These are provided to you by your Broadband Service Provider.
Then select: Next and continue to section 4.
6A
Wireless Connectivity: If using WEP (64 bit HEX) the key is a
direct HEX key and not a pass-phrase value.
7
Wireless Connectivity: If your wireless client shows that you
are connected, but you are unable to get online; check that your
PC has obtained an IP address from the router (refer to your
computer’s user guide). If no IP address and default gateway has
been obtained re-check your wireless security settings.
7
VPI / VCI: Value is 0/38 for most of the UK. For Ireland select
8/35 and Kingston select 1/50.
6A
IP Subnet: If you selected the ADSL (Expert) or Ethernet-WAN
(Expert) template the final screen will not be displayed as you
now need to set your computer’s IP address in the range you have
selected during the set up process. As appropriate, either ‘repair’
your computer’s IP address or set a fixed IP address.
8
2Network Settings: For a standard broadband connection your
PC should be set to receive an IP address automatically from your
gateway. If in doubt consult the user documentation supplied with
your computer’s operating system. The default IP address of your
gateway is 192.168.1.254. The default username is Administrator
with no password (this can be changed during the setup process,
see section 5)
4Browser Settings: Check that your browser (Internet Explorer)
settings are correct for your new Technicolor gateway. Open
Internet Explorer select Internet Options… from the Tools menu.
Then select the Connections tab. Select the “Dial-up” option:
“Never dial a connection”. Next, select the button LAN settings,
in the Proxy Server settings ensure the Proxy server is unchecked.
Select OK (twice) to save your browser’s settings.
Telephone Extensions: For ADSL Broadband connections, be
sure to fit an ADSL filter to all telephony devices in the home:
phones, fax machines, burglar alarm systems, satellite receivers etc.
1A
Page cannot be displayed: If the gateway page is not shown
check your browser’s connection and proxy settings then close this
browser window and open a new one.
4
Select Next then: Select a Service from the list.
For ADSL connections.
ADSL (Standard): Standard ADSL Broadband connection.
ADSL (Expert): Expert mode allows configuration of IP subnet
and DHCP options.
Then select: Next.
5AEnter the Internet Connection details for your Broadband account.
• Username (including @isp-domain part)
• Password (if required)
These are provided to you by your Broadband Service Provider.
Then select: Next.
6E
Select Next then: Select a Service from the list.
For Ethernet connections.
Ethernet (Standard): Standard Ethernet Broadband
connection using PPPoE.
Ethernet (Expert): Expert mode allows the configuration of IP
subnet, DHCP pool, VLAN tagging, upstream trac shaping
and QoS settings for your Ethernet Broadband connection.
Then select: Next.
5E
ADSL configuration selected Ethernet-WAN configuration selected
ADSL account details Ethernet-WAN account details
The default values for your router’s Wireless Name (SSID) and
WPA Pre Shared Key are displayed and can be changed if required.
When configuring your computer’s wireless adapter you will need
to use the same WEP (64bit HEX Key) or WPA pass-phrase you
have set here. Note that the WPA pass-phrase is case SenSiTiVe.
(We recommend WPA +WPA2 as this is the most secure).
Then select: Next.
7
To improve the security of your broadband connection we advise
setting a password to protect access to your Technicolor gateway.
NOTE: This is separate from your username/password provided by
your service provider.
Be sure to make a note of your password as this will be required
when accessing your gateway in the future.
Select: Next.
Finally review settings and select Start.
8
ETHERNET CONFIGURATION
3