Tekelec IP7 Secure Gateway Instruction Manual

Tekelec EAGLE®5
Release 44.0
Database Administration Manual - IP7 Secure
Gateway
910-6278-001 Revision A
January 2012
Copyright 2012 Tekelec. All Rights Reserved. Printed in USA.
Legal Information can be accessed from the Main Menu of the optical disc or on the
Tekelec Customer Support web site in the Legal Information folder of the Product Support tab.

Table of Contents
Chapter 1: Introduction.....................................................................12
Overview..................................................................................................................................13
Scope and Audience...............................................................................................................13
Manual Organization..............................................................................................................13
Documentation Admonishments..........................................................................................14
Customer Care Center............................................................................................................14
Emergency Response..............................................................................................................17
Related Publications...............................................................................................................17
Documentation Availability, Packaging, and Updates.....................................................17
Locate Product Documentation on the Customer Support Site.......................................18
Maintenance and Administration Subsystem.....................................................................18
EAGLE 5 ISS Database Partitions.........................................................................................20
Chapter 2: IP7 Secure Gateway Overview.....................................24
Introduction.............................................................................................................................25
Hardware, Applications, and Functions..............................................................................25
IP Connections.........................................................................................................................26
Point-to-Point Connectivity (IPLIM or IPLIMI Application)...........................................37
Point-to-Multipoint Connectivity (SS7IPGW and IPGWI)...............................................38
SNMP Agent Implementation...............................................................................................45
Mixed Networks Using the ANSI/ITU MTP Gateway Feature.......................................47
IETF Adapter Layer Support.................................................................................................52
Overview......................................................................................................................52
IP Signaling Gateway (IPSG).................................................................................................62
Chapter 3: IETF M2PA Configuration Procedures......................65
Adding IETF IPLIMx Components......................................................................................67
Adding an IPLIMx Card........................................................................................................68
Adding an IPLIMx Signaling Link.......................................................................................75
Configuring an IP Link...........................................................................................................95
Adding an IP Host................................................................................................................114
Configuring an IP Card........................................................................................................117
Adding an IP Route..............................................................................................................128
Adding an M2PA Association.............................................................................................134
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Activating the Large MSU Support for IP Signaling Feature.........................................148
Removing IETF M2PA Components..................................................................................156
Removing an IPLIMx Card..................................................................................................156
Removing an IPLIMx Signaling Link.................................................................................159
Removing an IP Host Assigned to an IPLIMx Card........................................................169
Removing an IP Route..........................................................................................................172
Removing an M2PA Association........................................................................................176
Changing IETF M2PA Components...................................................................................178
Changing the Attributes of an M2PA Association...........................................................179
Changing the Buffer Size of a M2PA Association............................................................193
Changing the Host Values of a M2PA Association..........................................................204
Changing the Link Value of a M2PA Association to another Link Value on the
Same IPLIMx Card..........................................................................................................221
Configuring SCTP Retransmission Control for a M2PA Association...........................230
Changing a M2PA Timer Set...............................................................................................237
Changing the SCTP Checksum Algorithm Option for M2PA Associations................244
Turning Off the Large MSU Support for IP Signaling Feature .....................................261
Chapter 4: IETF M3UA and SUA Configuration Procedures...264
Adding IETF M3UA and SUA Components.....................................................................266
Adding an IPGWx Card.......................................................................................................267
Configuring an IPGWx Linkset...........................................................................................276
Adding a Mate IPGWx Linkset to another IPGWx Linkset............................................304
Adding an IPGWx Signaling Link......................................................................................318
Configuring an IP Link.........................................................................................................332
Adding an IP Host................................................................................................................351
Configuring an IP Card........................................................................................................354
Adding an IP Route..............................................................................................................365
Adding an M3UA or SUA Association..............................................................................371
Adding a New Association to a New Application Server..............................................381
Adding an Existing Association to a New Application Server......................................390
Adding a New Association to an Existing Application Server......................................401
Adding an Existing Association to an Existing Application Server..............................413
Adding a Routing Key Containing an Application Server.............................................424
Adding a Network Appearance..........................................................................................444
Activating the Large MSU Support for IP Signaling Feature.........................................450
Removing IETF M3UA and SUA Components................................................................458
Removing an IPGWx Card..................................................................................................458
Removing an IPGWx Signaling Link.................................................................................460
Removing a Mate IPGWx Linkset from another IPGWx Linkset..................................469
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Removing an IP Host Assigned to an IPGWx Card.........................................................480
Removing an IP Route..........................................................................................................483
Removing a M3UA or SUA Association............................................................................486
Removing an Association from an Application Server...................................................490
Removing a Routing Key Containing an Application Server.........................................497
Removing a Network Appearance.....................................................................................506
Changing IETF M3UA and SUA Components.................................................................508
Changing IP Options............................................................................................................508
Changing the Attributes of a M3UA or SUA Association..............................................512
Changing the Buffer Size of a M3UA or SUA Association.............................................530
Changing the Host Values of a M3UA or SUA Association...........................................541
Configuring SCTP Retransmission Control for a M3UA or SUA Association............557
Changing an Application Server.........................................................................................566
Changing the CIC Values in an Existing Routing Key Containing an Application
Server.................................................................................................................................571
Changing the Routing Context Value in an Existing Routing Key................................581
Changing the SCTP Checksum Algorithm Option for M3UA and SUA
Associations......................................................................................................................588
Changing a UA Parameter Set............................................................................................608
Turning the Large MSU Support for IP Signaling Feature Off......................................619
Chapter 5: End Office Support.......................................................623
Overview................................................................................................................................624
End Office Support Configuration.....................................................................................633
Adding an End Node Internal Point Code........................................................................634
Removing an End Node Internal Point Code...................................................................637
Chapter 6: IPSG M2PA and M3UA Configuration
Procedures......................................................................................641
Adding IPSG Components..................................................................................................643
Adding an IPSG Card...........................................................................................................644
Adding an IPSG M2PA Linkset..........................................................................................652
Adding an IPSG M3UA Linkset..........................................................................................671
Configuring an IP Link.........................................................................................................691
Adding an IP Host................................................................................................................710
Configuring an IP Card........................................................................................................713
Adding an IP Route..............................................................................................................724
Adding an IPSG M2PA Association...................................................................................730
Adding an IPSG M3UA Association..................................................................................743
Adding an IPSG M2PA Signaling Link..............................................................................751
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Adding an IPSG M3UA Signaling Link.............................................................................771
Adding a Network Appearance..........................................................................................795
Activating the Large MSU Support for IP Signaling Feature.........................................801
Removing IPSG Components..............................................................................................809
Removing an IPSG Card......................................................................................................809
Removing an IPSG Linkset..................................................................................................812
Removing an IP Host Assigned to an IPSG Card.............................................................826
Removing an IP Route..........................................................................................................831
Removing an IPSG Association...........................................................................................834
Removing an IPSG M2PA Signaling Link.........................................................................840
Removing an IPSG M3UA Signaling Link........................................................................848
Removing a Network Appearance.....................................................................................856
Changing IPSG Components...............................................................................................858
Changing an IPLIMx Card to an IPSG Card.....................................................................858
Configuring IP Options........................................................................................................870
Configuring IPSG M3UA Linkset Options........................................................................873
Changing an IPSG M2PA Linkset.......................................................................................878
Changing an IPSG M3UA Linkset......................................................................................895
Changing the Attributes of an IPSG Association.............................................................919
Changing the Buffer Size of an IPSG Association............................................................937
Changing the Host Values of an IPSG Association..........................................................950
Configuring an IPSG Association for SCTP Retransmission Control...........................969
Changing the SCTP Checksum Algorithm Option for IPSG M2PA Associations......978
Changing the SCTP Checksum Algorithm Option for IPSG M3UA Associations......994
Changing an M2PA Timer Set...........................................................................................1009
Changing a UA Parameter Set..........................................................................................1016
Turning Off the Large MSU Support for IP Signaling Feature ...................................1027
Appendix A: Reference Information..........................................1031
Requirements for EAGLE 5 ISSs Containing more than 1200 Signaling Links..........1032
Determining the Number of High-Speed and Low-Speed Signaling Links...............1032
Enabling the Large System # Links Controlled Feature................................................1033
Glossary................................................................................................................1045
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List of Figures
Figure 1: EAGLE 5 ISS Database Partitions (Legacy Control Cards)..........................................21
Figure 2: EAGLE 5 ISS Database Partitions (E5-Based Control Cards).......................................22
Figure 3: SCTP Association Database Relationships.....................................................................27
Figure 4: IP Connections using an EDCM or E5-ENET Card running the IPGWx
Applications...................................................................................................................................29
Figure 5: Typical SCTP Association Configuration........................................................................30
Figure 6: IP Connections using SSEDCMs running the IPLIMx Applications..........................30
Figure 7: IP Connections using E5-ENET Cards running the IPLIMx Applications................31
Figure 8: Multi-Homed Associations on EDCMs or E5-ENET Cards running the IPLIMx
Applications...................................................................................................................................33
Figure 9: Multi-Homed Associations on EDCMs or E5-ENET Cards running the IPGWx
Applications...................................................................................................................................34
Figure 10: Multi-Homed Association Database Relationships.....................................................35
Figure 11: EAGLE 5 ISS Network (STP Connectivity via MTP-over-IP)....................................38
Figure 12: IP Network (SCP Connectivity via TCAP-over-IP).....................................................39
Figure 13: IP Network (SEP connectivity via ISUP, Q.BICC, and TUP-over-IP).......................40
Figure 14: Complex Network with ANSI, ITU-I, and ITU-N Nodes...........................................49
Figure 15: AS/Association Relationship..........................................................................................53
Figure 16: SG/MGC/MG Network Diagram.................................................................................53
Figure 17: IPLIMx Protocol Stack with SCTP as the Transport Layer.........................................54
Figure 18: IPGWx Protocol Stack with SCTP as the Transport Layer.........................................54
Figure 19: M2PA in the IP7 Signaling Gateway.............................................................................57
Figure 20: SCTP Connectivity............................................................................................................59
Figure 21: IP Signaling Gateway Database Relationships.............................................................64
Figure 22: Adding an IPLIMx Card..................................................................................................73
Figure 23: Adding an IPLIMx Signaling Link.................................................................................90
Figure 24: Configuring an IP Link..................................................................................................105
Figure 25: Adding an IP Host..........................................................................................................116
Figure 26: Configuring an IP Card.................................................................................................124
Figure 27: Adding an IP Route........................................................................................................132
Figure 28: Adding an M2PA Association......................................................................................145
Figure 29: Activating the Large MSU Support for IP Signaling Feature...................................152
Figure 30: Removing an IPLIMx Card...........................................................................................158
Figure 31: Removing an IPLIMx Signaling Link..........................................................................167
Figure 32: Removing an IP Host Assigned to an IPLIMx Card..................................................172
Figure 33: Removing an IP Route...................................................................................................175
Figure 34: Removing an M2PA Association..................................................................................178
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Figure 35: Changing the Attributes of an M2PA Association....................................................189
Figure 36: Changing the Buffer Size of an M2PA Association...................................................200
Figure 37: Changing the Host Values of a M2PA Association...................................................214
Figure 38: Changing the Link Value of a M2PA Association to another Link Value on the
Same IPLIMx Card......................................................................................................................226
Figure 39: Configuring the SCTP Retransmission Control for a M2PA Association..............236
Figure 40: Changing an M2PA Timer Set......................................................................................243
Figure 41: Changing the SCTP Checksum Algorithm Option for M2PA Associations..........258
Figure 42: Turning Off the Large MSU Support for IP Signaling Feature................................263
Figure 43: Adding an IPGWx Card................................................................................................273
Figure 44: Configuring an IPGWx Linkset....................................................................................297
Figure 45: Adding a Mate IPGWx Linkset to another IPGWx Linkset.....................................312
Figure 46: Adding an IPGWx Signaling Link...............................................................................326
Figure 47: Configuring an IP Link..................................................................................................342
Figure 48: Adding an IP Host..........................................................................................................353
Figure 49: Configuring an IP Card.................................................................................................361
Figure 50: Adding an IP Route........................................................................................................369
Figure 51: Adding an IPGWx M3UA or SUA Association..........................................................377
Figure 52: Adding a New Association to a New Application Server........................................387
Figure 53: Adding an Existing Association to a New Application Server................................397
Figure 54: Adding a New Association to an Existing Application Server................................408
Figure 55: Adding an Existing Application to an Existing Application Server.......................419
Figure 56: Adding a Routing Key Containing an Application Server.......................................439
Figure 57: Adding a Network Appearance...................................................................................447
Figure 58: Activating the Large MSU Support for IP Signaling Feature...................................454
Figure 59: Removing an IPGWx Card............................................................................................460
Figure 60: Removing an IPGWx Signaling Link...........................................................................467
Figure 61: Removing a Mate IPGWx Linkset from another IPGWx Linkset............................476
Figure 62: Removing an IP Host Assigned to an IPGWx Card..................................................483
Figure 63: Removing an IP Route...................................................................................................486
Figure 64: Removing a M3UA or SUA Association.....................................................................490
Figure 65: Removing an Association from an Application Server.............................................495
Figure 66: Removing a Routing Key Containing an Application Server..................................504
Figure 67: Removing a Network Appearance...............................................................................507
Figure 68: Changing IP Options......................................................................................................511
Figure 69: Changing the Attributes of a M3UA or SUA Association........................................522
Figure 70: Changing the Buffer Size of an M3UA or SUA Association....................................537
Figure 71: Changing the Host Values of a M3UA or SUA Association....................................551
Figure 72: Configuring SCTP Retransmission Control for a M3UA or SUA Association......564
Figure 73: Changing an Application Server..................................................................................569
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Figure 74: Changing the CIC Values in an Existing Routing Key Containing an
Application Server.......................................................................................................................579
Figure 75: Changing the Routing Context Value in an Existing Routing Key.........................586
Figure 76: Changing the SCTP Checksum Algorithm Option for M3UA and SUA
Associations..................................................................................................................................604
Figure 77: Changing a UA Parameter Set......................................................................................619
Figure 78: Turning the Large MSU Support for IP Signaling Feature Off................................622
Figure 79: An EAGLE 5 ISS with End Office Support and VXI Node.......................................628
Figure 80: Network Before an EAGLE 5 ISS with End Office, Node P is to Migrate..............628
Figure 81: Network After an EAGLE 5 ISS with End Office, Node P has Migrated...............628
Figure 82: Original Network with Deployed EAGLE 5 ISS........................................................629
Figure 83: New Network with an EAGLE 5 ISS Using End Office and End Node R.............629
Figure 84: Network before Two Signaling End Points Migrate from PSTN to IP...................630
Figure 85: Network after Two Signaling End Points Migrate from PSTN to IP......................630
Figure 86: The EAGLE 5 ISS Simultaneously Acts as STP and End Office...............................631
Figure 87: Three Multiple-Element End Office Nodes................................................................632
Figure 88: Mated Pair Supports Two End Office Nodes.............................................................633
Figure 89: Adding an End Node Internal Point Code.................................................................637
Figure 90: Removing an End Node Internal Point Code.............................................................640
Figure 91: Adding an IPSG Card....................................................................................................650
Figure 92: Adding an IPSG M2PA Linkset....................................................................................666
Figure 93: Adding an IPSG M3UA Linkset...................................................................................686
Figure 94: Configuring an IP Link..................................................................................................701
Figure 95: Adding an IP Host..........................................................................................................712
Figure 96: Configuring an IP Card.................................................................................................720
Figure 97: Adding an IP Route........................................................................................................728
Figure 98: Adding an IPSG M2PA Association............................................................................739
Figure 99: Adding an IPSG M3UA Association............................................................................749
Figure 100: Adding an IPSG M2PA Signaling Link.....................................................................765
Figure 101: Adding an IPSG M3UA Signaling Link....................................................................788
Figure 102: Adding a Network Appearance.................................................................................798
Figure 103: Activating the Large MSU Support for IP Signaling Feature.................................805
Figure 104: Removing an IPSG Card..............................................................................................812
Figure 105: Removing an IPSG Linkset..........................................................................................819
Figure 106: Removing an IP Host Assigned to an IPSG Card....................................................829
Figure 107: Removing an IP Route.................................................................................................834
Figure 108: Removing an IPSG Association..................................................................................838
Figure 109: Removing an IPSG M2PA Signaling Link................................................................846
Figure 110: Removing an IPSG M3UA Signaling Link................................................................853
Figure 111: Removing a Network Appearance.............................................................................857
Figure 112: Changing IPLIMx Card to IPSG Card.......................................................................866
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Figure 113: Configuring IP Options...............................................................................................872
Figure 114: Configuring IPSG M3UA Linkset Options...............................................................877
Figure 115: Changing an IPSG M2PA Linkset..............................................................................890
Figure 116: Changing an IPSG M3UA Linkset.............................................................................911
Figure 117: Changing the Attributes of an IPSG Association.....................................................932
Figure 118: Changing the Buffer Size of an IPSG Association....................................................946
Figure 119: Changing the Host Values of an IPSG Association.................................................963
Figure 120: Configuring an IPSG Association for SCTP Retransmission Control...................976
Figure 121: Changing the SCTP Checksum Algorithm Option for IPSG M2PA
Associations..................................................................................................................................991
Figure 122: Changing the SCTP Checksum Algorithm Option for IPSG M3UA
Associations................................................................................................................................1005
Figure 123: Changing an M2PA Timer Set..................................................................................1015
Figure 124: Changing a UA Parameter Set..................................................................................1027
Figure 125: Turning Off the Large MSU Support for IP Signaling Feature ...........................1030
Figure 126: Enabling the Large System # Links Controlled Feature.......................................1039
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List of Tables
Table 1: Admonishments...................................................................................................................14
Table 2: Ethernet Interface and Signaling Link Combinations.....................................................28
Table 3: Uni-Homed and Multi-Homed Node Combinations.....................................................32
Table 4: SS7 Full Routing Keys per IPGWx Functionality............................................................41
Table 5: Example SS7 Routing Key Table........................................................................................42
Table 6: Routing Key Lookup Hierarchy.........................................................................................43
Table 7: SNMP Object Groups...........................................................................................................45
Table 8: Deviations from SNMP Protocols......................................................................................46
Table 9: Nodes and Point Codes in Complex Network Example................................................49
Table 10: Sample SCTP Endpoints....................................................................................................60
Table 11: Sample SCTP Associations................................................................................................61
Table 12: Sample SCTP Associations................................................................................................61
Table 13: IPLIMx Card Types............................................................................................................68
Table 14: M2PA IPLIMx Signaling Link Parameter Combinations.............................................87
Table 15: Valid Subnet Mask Parameter Values.............................................................................96
Table 16: Sample IP Routing Table.................................................................................................128
Table 17: Valid Subnet Mask Parameter Values...........................................................................129
Table 18: M2PA Association Fields and Default Values.............................................................134
Table 19: Change M2PA Association Parameters........................................................................179
Table 20: M2PA Timers....................................................................................................................237
Table 21: IPGWx Card Types..........................................................................................................268
Table 22: Signaling Link Fair Share Example................................................................................278
Table 23: IPGWx Signaling Link Parameter Combinations........................................................323
Table 24: Valid Subnet Mask Parameter Values...........................................................................333
Table 25: Sample IP Routing Table.................................................................................................365
Table 26: Valid Subnet Mask Parameter Values...........................................................................366
Table 27: M3UA and SUA Association Fields and Default Values............................................371
Table 28: Examples of IPGWx Card Provisioning Limits...........................................................381
Table 29: Examples of IPGWx Card Provisioning Limits...........................................................390
Table 30: Examples of IPGWx Card Provisioning Limits...........................................................401
Table 31: Examples of IPGWx Card Provisioning Limits...........................................................413
Table 32: Service Indicator Text String Values..............................................................................424
Table 33: Routing Key Parameter Combinations for Adding a Routing Key Containing
an Application Server.................................................................................................................426
Table 34: Service Indicator Text String Values..............................................................................497
Table 35: Routing Key Parameter Combinations for Removing Routing Keys.......................498
Table 36: Change M3UA and SUA Association Parameters.......................................................512
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Table 37: Examples of IPGWx Card Provisioning Limits...........................................................542
Table 38: Service Indicator Text String Values..............................................................................571
Table 39: Routing Key Parameter Combinations for Changing the Range of CIC Values
in an Existing Routing Key .......................................................................................................572
Table 40: Routing Key Parameter Combinations for Splitting the Range of CIC Values in
an Existing Routing Key.............................................................................................................574
Table 41: Service Indicator Text String Values..............................................................................581
Table 42: Valid PVALUE Parameter Values if PARM=1.............................................................609
Table 43: Valid PVALUE Parameter Values if PARM=2.............................................................610
Table 44: Valid PVALUE Parameter Values if PARM=3.............................................................611
Table 45: Valid PVALUE Parameter Values if PARM=4.............................................................612
Table 46: Sample IPC Values...........................................................................................................625
Table 47: Signaling Link Fair Share Example................................................................................653
Table 48: Signaling Link Fair Share Example................................................................................672
Table 49: Valid Subnet Mask Parameter Values...........................................................................692
Table 50: Sample IP Routing Table.................................................................................................724
Table 51: Valid Subnet Mask Parameter Values...........................................................................725
Table 52: IPSG M2PA Association Fields and Default Values...................................................730
Table 53: IPSG M3UA Association Fields and Default Values...................................................743
Table 54: IPSG M2PA Signaling Link Parameter Combinations................................................763
Table 55: IPSG M3UA Signaling Link Parameter Combinations...............................................786
Table 56: Signaling Link Fair Share Example................................................................................878
Table 57: Signaling Link Fair Share Example................................................................................896
Table 58: Change IPSG Association Parameters...........................................................................919
Table 59: M2PA Timers..................................................................................................................1009
Table 60: Valid PVALUE Parameter Values if PARM=1...........................................................1017
Table 61: Valid PVALUE Parameter Values if PARM=2...........................................................1018
Table 62: Valid PVALUE Parameter Values if PARM=3...........................................................1019
Table 63: Valid PVALUE Parameter Values if PARM=4...........................................................1020
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Chapter
1
Introduction
Chapter 1, Introduction, contains general
information about the database and the organization
of this manual.
Topics:
•Overview.....13
•Scope and Audience.....13
•Manual Organization.....13
•Documentation Admonishments.....14
•Customer Care Center.....14
•Emergency Response.....17
•Related Publications.....17
•Documentation Availability, Packaging, and
Updates.....17
•Locate Product Documentation on the Customer
Support Site.....18
•Maintenance and Administration Subsystem....18
•EAGLE 5 ISS Database Partitions.....20
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Overview
The Database Administration Manual –IP7 Secure Gateway describes the procedures used to configure
the EAGLE 5 ISS and it's the database to implement the IP7 Secure Gateway functionality.
Note: To view in which state the system’s database is, display the GeoDatabaseState entity, part of
the Database entity. For more information on the GeoDatabaseState entity and its parameters, please
refer to the “Database Operations”chapter of the SDM Monitoring, Maintaining, Troubleshooting –
Reference Manual. For the step-by-steps instructions on how to display the GeoDatabaseState entity,
please refer to the “Viewing/Modifying the information for a Geo-Redundant System”in the
“Troubleshooting the system”chapter in the SDM Monitoring, Maintaining, Troubleshooting - User Guide.
Throughout this manual, these terms are used to refer to either the original card or the EPM-B version
or other replacement version of the card unless one of the card types is specifically required.
•E5-ENET - the original E5-ENET or the E5-ENET-B card
•E5-E1T1 - the original E5-E1T1 or the E5-E1T1-B card
•E5-ATM - the original E5-ATM or the E5-ATM-B card
•E5-IPSM - the original E5-IPSM or the E5-ENET-B card that is running the IPSHC GPL
•E5-SM4G - the original E5-SM4G or the E5-SM8G-B card (not an EPM-B card)
•MCPM - the original MCPM or the E5-MCPM-B card
Scope and Audience
This manual is intended for database administration personnel or translations personnel responsible
for configuring the EAGLE 5 ISS and its database to implement the IP 7Secure Gateway functionality.
Manual Organization
Throughout this document, the terms database and system software are used. Database refers to all
data that can be administered by the user, including shelves, cards, links, routes, global title translation
tables, and gateway screening tables. System software refers to data that cannot be administered by
the user, including generic program loads (GPLs).
This document is organized into these sections.
Introduction contains general information about the database and the organization of this manual.
IP7 Secure Gateway Overview describes the basics of the IP7 Secure Gateway functionality.
IETF M2PA Configuration Procedures describes the procedures necessary to configure the EAGLE 5 ISS
to provide connectivity between SS7 and IP networks, enabling messages to pass between the SS7
network domain and the IP network domain, using M2PA associations and IPLIMx signaling links.
IETF M3UA and SUA Configuration Procedures describes the procedures necessary to configure the
EAGLE 5 ISS to provide connectivity between SS7 and IP networks, enabling messages to pass between
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Gateway

the SS7 network domain and the IP network domain, using either M3UA or SUA associations and
IPGWx signaling links.
End Office Support describes the procedures necessary to allow the EAGLE 5 ISS to share its true point
code (TPC) with an IP-based node without the need for a separate point code for the IP node.
IPSG M2PA and M3UA Configuration Procedures describes the procedures necessary to provision the
IP7 Secure Gateway feature.
Reference Information contains the following information that is used by more than one procedure in
this manual:
•Requirements for EAGLE 5 ISSs Containing more than 1200 Signaling Links
•Determining the Number of High-Speed and Low-Speed Signaling Links
•Enabling the Large System # Links Controlled Feature.
Documentation Admonishments
Admonishments are icons and text throughout this manual that alert the reader to assure personal
safety, to minimize possible service interruptions, and to warn of the potential for equipment damage.
Table 1: Admonishments
DANGER:
(This icon and text indicate the possibility of personal injury.)
WARNING:
(This icon and text indicate the possibility of equipment damage.)
CAUTION:
(This icon and text indicate the possibility of service interruption.)
Customer Care Center
The Tekelec Customer Care Center is your initial point of contact for all product support needs. A
representative takes your call or email, creates a Customer Service Request (CSR) and directs your
requests to the Tekelec Technical Assistance Center (TAC). Each CSR includes an individual tracking
number. Together with TAC Engineers, the representative will help you resolve your request.
The Customer Care Center is available 24 hours a day, 7 days a week, 365 days a year, and is linked
to TAC Engineers around the globe.
Tekelec TAC Engineers are available to provide solutions to your technical questions and issues 7
days a week, 24 hours a day. After a CSR is issued, the TAC Engineer determines the classification of
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Gateway

the trouble. If a critical problem exists, emergency procedures are initiated. If the problem is not critical,
normal support procedures apply. A primary Technical Engineer is assigned to work on the CSR and
provide a solution to the problem. The CSR is closed when the problem is resolved.
Tekelec Technical Assistance Centers are located around the globe in the following locations:
Tekelec - Global
Email (All Regions): [email protected]
•USA and Canada
Phone:
1-888-FOR-TKLC or 1-888-367-8552 (toll-free, within continental USA and Canada)
1-919-460-2150 (outside continental USA and Canada)
TAC Regional Support Office Hours:
8:00 a.m. through 5:00 p.m. (GMT minus 5 hours), Monday through Friday, excluding holidays
•Caribbean and Latin America (CALA)
Phone:
USA access code [phone], then 1-888-FOR-TKLC or 1-888-367-8552 (toll-free)
TAC Regional Support Office Hours (except Brazil):
10:00 a.m. through 7:00 p.m. (GMT minus 6 hours), Monday through Friday, excluding holidays
•Argentina
Phone:
0-800-555-5246 (toll-free)
•Brazil
Phone:
0-800-891-4341 (toll-free)
TAC Regional Support Office Hours:
8:30 a.m. through 6:30 p.m. (GMT minus 3 hours), Monday through Friday, excluding holidays
•Chile
Phone:
1230-020-555-5468
•Colombia
Phone:
01-800-912-0537
•Dominican Republic
Phone:
1-888-367-8552
•Mexico
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Gateway

Phone:
001-888-367-8552
•Peru
Phone:
0800-53-087
•Puerto Rico
Phone:
1-888-367-8552 (1-888-FOR-TKLC)
•Venezuela
Phone:
0800-176-6497
•Europe, Middle East, and Africa
Regional Office Hours:
8:30 a.m. through 5:00 p.m. (GMT), Monday through Friday, excluding holidays
•Signaling
Phone:
[phone] (within UK)
•Software Solutions
Phone:
[phone]
•Asia
•India
Phone:
[phone] or [phone]
TAC Regional Support Office Hours:
10:00 a.m. through 7:00 p.m. (GMT plus 5 1/2 hours), Monday through Saturday, excluding
holidays
•Singapore
Phone:
[phone]
TAC Regional Support Office Hours:
9:00 a.m. through 6:00 p.m. (GMT plus 8 hours), Monday through Friday, excluding holidays
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Emergency Response
In the event of a critical service situation, emergency response is offered by the Tekelec Customer Care
Center 24 hours a day, 7 days a week. The emergency response provides immediate coverage, automatic
escalation, and other features to ensure that the critical situation is resolved as rapidly as possible.
A critical situation is defined as a problem with the installed equipment that severely affects service,
traffic, or maintenance capabilities, and requires immediate corrective action. Critical situations affect
service and/or system operation resulting in one or several of these situations:
•A total system failure that results in loss of all transaction processing capability
•Significant reduction in system capacity or traffic handling capability
•Loss of the system’s ability to perform automatic system reconfiguration
•Inability to restart a processor or the system
•Corruption of system databases that requires service affecting corrective actions
•Loss of access for maintenance or recovery operations
•Loss of the system ability to provide any required critical or major trouble notification
Any other problem severely affecting service, capacity/traffic, billing, and maintenance capabilities
may be defined as critical by prior discussion and agreement with the Tekelec Customer Care Center.
Related Publications
For information about additional publications that are related to this document, refer to the Related
Publications document. The Related Publications document is published as a part of the Release
Documentation and is also published as a separate document on the Tekelec Customer Support Site.
Documentation Availability, Packaging, and Updates
Tekelec provides documentation with each system and in accordance with contractual agreements.
For General Availability (GA) releases, Tekelec publishes a complete EAGLE 5 ISS documentation set.
For Limited Availability (LA) releases, Tekelec may publish a documentation subset tailored to specific
feature content or hardware requirements. Documentation Bulletins announce a new or updated
release.
The Tekelec EAGLE 5 ISS documentation set is released on an optical disc. This format allows for easy
searches through all parts of the documentation set.
The electronic file of each manual is also available from the Tekelec Customer Support site. This site
allows for 24-hour access to the most up-to-date documentation, including the latest versions of Feature
Notices.
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Printed documentation is available for GA releases on request only and with a lead time of six weeks.
The printed documentation set includes pocket guides for commands and alarms. Pocket guides may
also be ordered separately. Exceptions to printed documentation are:
•Hardware or Installation manuals are printed without the linked attachments found in the electronic
version of the manuals.
•The Release Notice is available only on the Customer Support site.
Note: Customers may print a reasonable number of each manual for their own use.
Documentation is updated when significant changes are made that affect system operation. Updates
resulting from Severity 1 and 2 Problem Reports (PRs) are made to existing manuals. Other changes
are included in the documentation for the next scheduled release. Updates are made by re-issuing an
electronic file to the customer support site. Customers with printed documentation should contact
their Sales Representative for an addendum. Occasionally, changes are communicated first with a
Documentation Bulletin to provide customers with an advanced notice of the issue until officially
released in the documentation. Documentation Bulletins are posted on the Customer Support site and
can be viewed per product and release.
Locate Product Documentation on the Customer Support Site
Access to Tekelec's Customer Support site is restricted to current Tekelec customers only. This section
describes how to log into the Tekelec Customer Support site and locate a document. Viewing the
document requires Adobe Acrobat Reader, which can be downloaded at www.adobe.com.
1. Log into the Tekelec Customer Support site.
Note: If you have not registered for this new site, click the Register Here link. Have your customer
number available. The response time for registration requests is 24 to 48 hours.
2. Click the Product Support tab.
3. Use the Search field to locate a document by its part number, release number, document name, or
document type. The Search field accepts both full and partial entries.
4. Click a subject folder to browse through a list of related files.
5. To download a file to your location, right-click the file name and select Save Target As.
Maintenance and Administration Subsystem
The Maintenance and Administration Subsystem (MAS) is the central management point for the
EAGLE 5 ISS. The MAS provides user interface, maintenance communication, peripheral services,
alarm processing, system disk interface, and measurements. Management and redundancy are provided
by use of two separate subsystem processors.
The MAS resides on two separate sets of Maintenance and Administration Subsystem Processor
(MASP) cards and a Maintenance Disk and Alarm card (collectively referred to as control cards). The
control cards are located in slots 1113 through 1118 of the EAGLE 5 ISS control shelf. The control cards
can be either E5-based cards or legacy cards.
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Note: In normal operation, the E5-based control cards and the legacy control cards cannot be mixed
in one EAGLE 5 ISS control shelf.
Legacy Control Cards
The legacy set of EAGLE 5 ISS control cards consists of the following cards:
•Two MASP card sets; each set contains the following two cards:
•A General Purpose Service Module II (GPSM-II) card
•A Terminal Disk Module (TDM) card
•One Maintenance Disk and Alarm (MDAL) card
General Purpose Service Module II (GPSM-II) Card
Each GPSM-II card contains the Communications Processor and the Applications Processor and
provides connections to the IMT bus. The card controls the maintenance and database administration
activity and performs both application and communication processing. GPSM-II cards are located in
slots 1113 and 1115 of the control shelf.
Terminal Disk Module (TDM) Card
Each TDM card provides the Terminal Processor for the 16 I/O ports, and interfaces to the Maintenance
Disk and Alarm (MDAL) card. The TDM card also distributes Composite Clocks and High Speed
Master clocks throughout the EAGLE 5 ISS, and distributes Shelf ID to the EAGLE 5 ISS. Each TDM
card contains one fixed disk drive that is used to store primary and backup system databases,
measurements, and Generic Program Loads (GPLs). The TDM cards are located in slots 1114 and 1116
of the control shelf.
Maintenance Disk and Alarm (MDAL) Card
The MDAL card processes alarm requests and provides fan control. There is only one MDAL card in
a control card set. Critical, major, and minor system alarms are provided for up to 6 individual frames.
In addition to the 3 system alarms, the MDAL card provides the system audible alarm. The MDAL
card provides control of fans on a per-frame basis and allows for each fan relay to be set individually.
The MDAL card contains a removable cartridge drive; the removable cartridge is used for installing
new software; backing up the system software, the application software, and the database; and for
downloading data for off-line processing. The MDAL card is located in slots 1117 and 1118 of the
control shelf.
E5-based Control Cards
The E5-based set of EAGLE 5 ISS control cards consists of the following cards:
•Two Maintenance and Administration Subsystem Processor cards (E5-MASP) cards. Each dual-slot
E5-MASP card is made up of the following two modules:
•Maintenance Communication Application Processor (E5-MCAP) card
•Terminal Disk Module (E5-TDM) card
•One Maintenance Disk and Alarm card (E5-MDAL card)
Maintenance Communication Application Processor (E5-MCAP) Card
The E5-MCAP card contains the Communications Processor and Applications Processor and provides
connections to the IMT bus. The card controls the maintenance and database administration activity
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and performs both application and communication processing. E5-MCAP cards are located in slots
1113 and 1115 of the control shelf.
Each E5-MCAP card contains two USB ports. One latched USB port is used with removable flash
media (“thumb drives”), and one flush-mounted USB port is used with a plug-in “credit card”flash
drive. The removable media drive is used to install and back up customer data. The credit card drive
is used for upgrade and could be used for disaster recovery.
Terminal Disk Module (E5-TDM) Card
The E5-TDM card provides the Terminal Processor for the 16 I/O ports, and interfaces to the
Maintenance Disk and Alarm (E5-MDAL) card and fixed disk storage. The E5-TDM card also distributes
Composite Clocks and High Speed Master clocks throughout the EAGLE 5 ISS, and distributes Shelf
ID to the EAGLE 5 ISS. Each E5-TDM card contains one fixed SATA drive that is used to store primary
and backup system databases, measurements, and Generic Program Loads (GPLs). E5-TDM cards are
located in slots 1114 and 1116 of the control shelf.
Maintenance Disk and Alarm (E5-MDAL) Card
The E5-MDAL card processes alarm requests and provides fan control. There is only one E5-MDAL
card in a control card set. Critical, major, and minor system alarms are provided for up to 6 individual
frames. In addition to the 3 system alarms, the E5-MDAL card provides the system audible alarm.
The E5-MDAL card provides control of fans on a per-frame basis, and allows for each fan relay to be
set individually. The E5-MDAL card does not contain a removable cartridge drive; drives for removable
media are located on the E5-MCAP card. The E5-MDAL card is located in slots 1117 and 1118 of the
control shelf.
EAGLE 5 ISS Database Partitions
The data that the EAGLE 5 ISS uses to perform its functions are stored in two separate areas: the fixed
disk drives, and the removable cartridge. The following sections describe these areas and data that is
stored on them. These areas and their partitions are shown in Figure 1: EAGLE 5 ISS Database Partitions
(Legacy Control Cards) and Figure 2: EAGLE 5 ISS Database Partitions (E5-Based Control Cards).
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