Tektronix K1297-G20 User manual

User Manual
K1297-G20 Monitor
Protocol Tester
C73000-B6076-C91-14
This document supports software version 3.10 and above
and the device types 7KK1200-B (K1297) and
7KK1200-P (K1297 Compact)
Revised: June 2004

Copyright ©Tektronix, Inc. All rights reserved.
Tektronix products are covered by U.S. and foreign patents, issued and pending.
Information in this publication supercedes that in all previously published material.
Specifications and price change privileges reserved.
Valid controlled documentation is only distributed electronically by Tektronix.
Printed copies are considered for reference only.
Tektronix Berlin GmbH & Co. KG
Wernerwerkdamm 5
13629 Berlin
GERMANY
TEKTRONIX and TEK are registered trademarks of Tektronix, Inc.
AdoberAcrobatrReader Version 5.0: Copyright ©Adobe Systems Incorporated
1987 - 2001
MicrosoftrWindows XPrEmbedded: Copyright ©Microsoft Corporation
1985 - 2001
MicrosoftrInternet ExplorerrVersion 5.5: Copyright ©Microsoft Corporation
1995 – 2000
Berkeley Filter Software: Copyright ©The Regents of the University of California
1990 - 1997
Network Time Protocol Software: Copyright ©David L. Mills 1992–2003

WARRANTY
Tektronix warrants that this product will be free from defects in materials and workmanship for a
period of one (1) year from the date of shipment. If any such product proves defective during this
warranty period, Tektronix, at its option, either will repair the defective product without charge
for parts and labor, or will provide a replacement in exchange for the defective product.
In order to obtain service under this warranty, Customer must notify Tektronix of the defect
before the expiration of the warranty period and make suitable arrangements for the performance
of service. Customer shall be responsible for packaging and shipping the defective product to the
service center designated by Tektronix, with shipping charges prepaid. Tektronix shall pay for the
return of the product to Customer if the shipment is to a location within the country in which the
Tektronix service center is located. Customer shall be responsible for paying all shipping charges,
duties, taxes, and any other charges for products returned to any other locations.
This warranty shall not apply to any defect, failure or damage caused by improper use or
improper or inadequate maintenance and care. Tektronix shall not be obligated to furnish service
under this warranty a) to repair damage resulting from attempts by personnel other than Tektronix
representatives to install, repair or service the product; b) to repair damage resulting from
improper use or connection to incompatible equipment; c) to repair any damage or malfunction
caused by the use of non–Tektronix supplies; or d) to service a product that has been modified or
integrated with other products when the effect of such modification or integration increases the
time or difficulty of servicing the product.
THIS WARRANTY IS GIVEN BY TEKTRONIX WITH RESPECT TO THE LISTED
PRODUCTS IN LIEU OF ANY OTHER WARRANTIES, EXPRESS OR IMPLIED.
TEKTRONIX AND ITS VENDORS DISCLAIM ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TEKTRONIX’
RESPONSIBILITY TO REPAIR OR REPLACE DEFECTIVE PRODUCTS IS THE
SOLE AND EXCLUSIVE REMEDY PROVIDED TO THE CUSTOMER FOR BREACH
OF THIS WARRANTY. TEKTRONIX AND ITS VENDORS WILL NOT BE LIABLE
FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES
IRRESPECTIVE OF WHETHER TEKTRONIX OR THE VENDOR HAS ADVANCE
NOTICE OF THE POSSIBILITY OF SUCH DAMAGES.

K1297-G20 Monitor User Manual i
Contents
General Safety Summary iii. . . . . . . . . . . . . . . . . . . . . . . . . . . .
Service Safety Summary vii. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Preface 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Prerequisites 4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Assistance 5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contacting Tektronix 8. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Getting Started 9. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Device Description 10. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Exchanging Measuring Modules 26. . . . . . . . . . . . . . . . . . . . . . . .
Connecting to the Data Line 35. . . . . . . . . . . . . . . . . . . . . . . . . . .
Switching on the Device 36. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Software Installation 42. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Security Requirements 57. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ethernet Connection 58. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Remote Operation 60. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Connecting Peripherals 62. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Examples 63. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Online Monitoring in a Network 64. . . . . . . . . . . . . . . . . . . . . . . .
Recording and Reviewing Monitoring Data 72. . . . . . . . . . . . . . .
Calltrace 79. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Appendix A: Interfaces A-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System Unit A-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AP-4 and AP-4/256 Board A-21. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
BAI Board A-27. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
V./X. Board A-38. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
E1/DS1 Monitoring Board A-47. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ethernet Board A-51. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Appendix B: Keyboard B-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Appendix C: Specifications C-1. . . . . . . . . . . . . . . . . . . . . . . . . . .

Contents
ii K1297-G20 Monitor User Manual
Appendix D: Windows XPe Troubleshooting E-1. . . . . . . . . . . .
Preventive Measures E-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Repair Measures E-7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Abbreviations F-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Index Index-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

K1297-G20 Monitor User Manual iii
General Safety Summary
Review the following safety precautions to avoid injury and prevent
damage to this product or any products connected to it. To avoid potential
hazards, use this product only as specified.
Only qualified service personnel should perform service procedures.
While using this product, you may need to access other parts of the
system. Read the General Safety Summary in other system manuals for
warnings and cautions related to operating the system.
To Avoid Fire or Personal Injury
Use Proper Power Cord. Use only the power cord specified for this product
and certified for the country of use.
Connect and Disconnect Test Leads Properly. Do not connect or disconnect
test leads while they are connected to a voltage source.
Ground the Product. This product is grounded through the grounding
conductor of the power cord. To avoid electric shock, the grounding
conductor must be connected to earth ground. Before making connections
to the input or output terminals of the product, ensure that the product is
properly grounded.
Observe All Terminal Ratings. To avoid fire or shock hazard, observe all
ratings and markings on the product. Consult the Appendix C of the User
Manual for further ratings information before making connections to the
product.
Do not apply a potential to any terminal, that exceeds the permitted rating
of that terminal.
With some interfaces only voltages corresponding to the default of the
relevant connector are applied at the measuring sockets. However, high
voltages from the line may occur at some of the measuring sockets. These
measuring sockets are protected against accidental contact and are
specially labelled.

General Safety Summary
iv K1297-G20 Monitor User Manual
Use Proper AC Adapter. Use only the AC adapter specified for this product.
Do Not Operate Without Covers. Do not operate this product with covers or
panels removed.
Do Not Look into the End of a Fibreglass Cable. Never look into the end of a
fibreglass cable or a single fibre which could be connected to a laser
source. Laser radiation can damage your eyes because it is invisible and
your pupils do not contract instinctively as with normal bright light. If you
think your eyes have been exposed to laser radiation, you should have your
eyes checked immediately by an eye doctor. The optical output’s radiation
power in our system corresponds to the laser class 1 in accordance with
EN60825–1, IEC 825-1, and U.S. CDRH regulations.
Use Proper Fuse. Use only the fuse type and rating specified for this
product.
Avoid Exposed Circuitry. Do not touch exposed connections and components
when power is present.
Do Not Operate With Suspected Failures. If you suspect there is damage to this
product, have it inspected by qualified service personnel.
Do Not Operate in Wet/Damp Conditions.
Do Not Operate in an Explosive Atmosphere.
Keep Product Surfaces Clean and Dry.
Provide Proper Ventilation. Refer to the manual’s installation instructions for
details on installing the product so it has proper ventilation.
Certifications and Compliances
Consult the product specifications in the Appendix C for certifications and
compliances.

General Safety Summary
K1297-G20 Monitor User Manual v
Safety Terms and Symbols
Terms in this Manual. These terms may appear in this manual:
WARNING. Warning statements identify conditions or practices that could
result in injury or loss of life.
CAUTION. Caution statements identify conditions or practices that could
result in damage to this product or other property.

General Safety Summary
vi K1297-G20 Monitor User Manual
Terms on the Product. These terms may appear on the product:
DANGER indicates an injury hazard immediately accessible as you read
the marking.
WARNING indicates an injury hazard not immediately accessible as you
read the marking.
CAUTION indicates a hazard to property including the product.
Symbols on the Product. These symbols may appear on the product:
Protective Ground
(Earth) Terminal
CAUTION
Refer to Manual
WARNING
High Voltage
Observe precautions for handling
electrostatic discharge sensitive
devices
WARNING
Laser Radiation
Laser Class 1
Laser Klasse 1
WARNING
End of a Fibre-
class Cable

K1297-G20 Monitor User Manual vii
Service Safety Summary
Only qualified service personnel should perform service procedures. Read
this Service Safety Summary and the General Safety Summary before
performing any service procedures.
Do Not Service Alone. Do not perform internal service or adjustments of this
product unless another person capable of rendering first aid and resuscita-
tion is present.
Disconnect Power. To avoid electric shock, switch off the instrument power,
then disconnect the power cord from the mains power.
Use Care When Servicing With Power On. Dangerous voltages or currents may
exist in this product. Disconnect power, remove battery (if applicable), and
disconnect test leads before removing protective panels, soldering, or
replacing components.

Service Safety Summary
viii K1297-G20 Monitor User Manual

K1297-G20 Monitor User Manual 1
Preface
The Protocol Tester K1297 and K1297 Compact analyzes wide area
communication networks with SS#7 (CCS#7), ISDN D channel, V5.x,
GSM 900, DCS 1800, PCS 1900, CDMA, NMT 900, GPRS and internet
protocols.
You can simultaneously monitor up to 16 PCM interfaces and 32 signalling
links using this Protocol Tester. It can automatically capture the signalling
channels and the framing when monitoring PCM routes. E1/DS1, ISDN
BAI S0, and U2B1Q, as well as V./X. and Ethernet interface boards are
currently available.
Using the approximately 150 implemented WAN communication protocols
–including a number of national and manufacturer-specific variants –you
can decode and analyze almost all signalling data online as well as offline.
The required protocols can be combined according to your needs using the
graphical protocol stack editor. You can trigger and filter the data stream in
order to keep data simple for analysis. A series of measuring applications
is available for analyses.
The Protocol Tester is designed with the following in mind:
HModular form. The modular design using the VME bus enables
optimum adaption to different tasks. The modular concept of the
Protocol Tester with four slots for the interface modules makes it
extendable for almost any future applications.
HEasy to operate. The Windows XP provides a familiar and easy-to-op-
erate interface.
HEasy to transport. The Protocol Tester is light weight and compact so
it’s easy to transport. A transport case is available to protect the
instrument.

Preface
2K1297-G20 Monitor User Manual
K1297 and K1297 Compact.
The Protocol Tester is available in two variants: The K1297 Compact is a
fairly small, portable device. The K1297 is a slightly bigger benchtop
device.
If both variants do not differ from each other the term Protocol Tester is
used throughout this manual. Differences between K1297 Protocol Tester
(device type 7KK1200-B) and K1297 Compact Protocol Tester (device type
7KK1200-P) are marked specially.
K1297-G20 Monitor software, applications and Online Help are similar in
both variants. Differntiation is not necessary.

Preface
K1297-G20 Monitor User Manual 3
Fields of Application
The K1297 / K1297 Compact has been designed for various purposes:
Hto detect interferences in individual network segments
Hto support the integration of different network elements
Hto develop integration tests and to test new software versions
The Protocol Tester is a passive monitoring device which will not interfere
with the network.
Due to the auto restart mechanism, error-free, long-term measurements
are possible after a power outage.

Preface
4K1297-G20 Monitor User Manual
Prerequisites
You should have the following qualifications to work with the Protocol
Tester:
HKnowledge of PC and Windows-XPe
HExperience with communications test applications
HFamiliarity with the safety requirements for electrical equipment for
measurement, control and laboratory use

Preface
K1297-G20 Monitor User Manual 5
Assistance
To help you use the Protocol Tester, the following documentation is
provided:
HThe User Manual assists you when starting the Protocol Tester. The
User Manual is also available as a PDF online manual.
HThe online help system is the detailed reference documentation. To
open the Help window with the context-sensitive descriptions, press
<F1> from within an application window.
HThe Protocol Assistant is the detailed protocol reference documenta-
tion. To open it, press <F2> from within the monitor main window. The
Protocol Assistant reflects the tester’s software implementation of
protocols.
NOTE. The scope of the provided documentation does not necessarily
mirror your order but might go beyond to give you a overview of what is
available.
HThe release notes are delivered separately and contain the latest
information on the current software version (readme.txt).
HWindows XP online help: To open the Windows XP online help, click
in the taskbar on Start: Help abd Support.
NOTE. The Windows XP installation is an OEM version. Therefore the
Microsoft Support cannot be used. The Protocol Tester is supported by
Tektronix only.

Preface
6K1297-G20 Monitor User Manual
About the User Manual
The User Manual gives you an overview on how to work with the Protocol
Tester:
HThe most important part of the introductory chapter is the safety
instructions.
HGetting Started tells you how to make the device ready for start-up, for
example how to set up the device and how to establish the measuring
connection, how to exchange modules, how to configure and start
applications.
HExamples describes some applications step by step. If you follow these
steps, you will quickly reach the desired measuring result.
HIn the appendices you will find an explanation of the interfaces and
boards, a keyboard description and the technical data.
The following text styles and markings have specific meaning in this
manual:
Text style Description
Courier The Courier font indicates menus and menu functions as
well as commands, parameters and examples.
<Key> Keys or key sequences are in angle brackets.

Preface
K1297-G20 Monitor User Manual 7
Training Information
Contact your local sales office or our service support staff for information
on training for the communications test technology with the K1297 /
K1297 Compact.
Third-Party Products
To offer you complete solutions, it is sometimes necessary to buy products
- such as modems and remote operation software - from third-party
suppliers, and sell them together with our products.
So, if our products are used in a standard configuration that has not been
tested by Tektronix, we kindly ask you for your understanding should we
need to refer you to the supplier for support.

Preface
8K1297-G20 Monitor User Manual
Contacting Tektronix
Address Tektronix Berlin GmbH & Co. KG
Wernerwerkdamm 5
13629 Berlin
GERMANY
Web site www.tektronix.com
Technical
support
For hotline service support, call:
[phone]
(8:00 a.m. –00:30 p.m. GMT + 01:00 and
1:30 p.m. –6:00 p.m. GMT + 01:00)
or
1-800-833-9200 (This phone number is toll free in North
America. After office hours, please leave a voice mail
message. Outside North America, contact a Tektronix
sales office or distributor; see the Tektronix web site for a
list of offices.)
Or fax:
[phone]
Or contact us by e-mail:
[email protected]