Tektronix MTM400A Installation and maintenance instructions

MTM400A
MPEG Transport Stream Monitor
Declassification and Security Instructions
www.tektronix.com
071-2499-00

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Table of Contents
Preface....................................................................................................................iii
Clear and Sanitize Procedures.............................................................................. 1
Memory Devices................................................................................................. 1
Data Export Devices........................................................................................... 3
Troubleshooting ..................................................................................................... 5
How to Clear or Sanitize a Non-Functional Instrument ..................................... 5
How to Recover from Clearing or Removing the Instrument Memory.............. 5
MTM400A Declassification and Security Instructions i

Table of Contents
ii MTM400A Declassification and Security Instructions

Preface
This document helps customers with data security concerns to sanitize or remove
memory devices from the MTM400A MPEG Transport Stream Monitor.
These products have data storage (memory) devices and data output devices (USB
ports). These instructions tell how to clear or sanitize the memory devices and
disable the data output devices. The instructions also tell how to declassify an
instrument that is not functioning.
Supported Products
MTM400A MPEG Transport Stream Monitor.
Related Documents
The MTM400A MPEG Transport Stream Monitor Technical Reference, Tektronix
part number 071-2495-xx, is available on the Tektronix Web site at
www.tektronix.com/manuals.
Terms
The following terms may be used in this document:
Clear. This removes data on media/memory before reusing it in a secured area. All
reusable memory is cleared to deny access to previously stored information by
standard means of access.
Erase. This is equivalent to clear.
Media storage/data export device. This refers to any of several devices that can
be used to store or export data from the instrument, such as a USB port.
Nonvolatile memory. Data is retained when the instrument is powered off.
Power off. Some instruments have a “Standby” mode, in which power is still
supplied to the instrument. For the purpose of clearing data, putting the instrument
in Standby mode does not qualify as powering off. For these products, you will
need to either press a rear-panel OFF switch or remove the power source from the
instrument.
Remove. This is a physical means to clear the data by removing the memory
device from the instrument. Instructions are available in the product Service
Manual.
MTM400A Declassification and Security Instructions iii

Preface
Sanitize. This eradicates the data from media/memory so that the data cannot be
recovered by other means or technology. This is typically used when the device
will be moved (temporarily or permanently) from a secured area to a non-secured
area.
Scrub. This is equivalent to sanitize.
User-modifiable. The user can write to the memory device during normal
instrument operation, using the instrument interface or remote control.
Volatile memory. Data is lost when the instrument is powered off.
iv MTM400A Declassification and Security Instructions

Clear and Sanitize Procedures
Memory Devices
The following tables list the volatile and nonvolatile memory devices in the
standard instrument and listed options. Detailed procedures to clear or sanitize
these devices, if any, are shown following each table.
Table 1: Volatile memory devices
Type and
User
input
Function User
modifiable? Data input method Location in instrument To clear To sanitize
RAM
256 MB Microprocessor system memory No Written by processor
system
Power PC
board Remove the power source from the
instrument for at
least 20 seconds.
N/A
DDR RAM
256 MB Transport traffic queue No Written by FPGA GigE card Remove the power source from the
instrument for at
least 20 seconds.
N/A
S DRAM
128 MB Microprocessor system memory No Written by processor
system
GigE card Remove the power
source from the
instrument for at
least 20 seconds.
N/A
SRAM
1152 KB Microprocessor system memory No Written by processor
system
GigE card Remove the power
source from the
instrument for at
least 20 seconds.
N/A
CAM
288 KB IP Traffic buffer No Written by FPGA GigE card Remove the power source from the
instrument for at
least 20 seconds.
N/A
RAM
256 MB Microprocessor system memory No Written by processor
system
RF interface
cards Remove the power source from the
instrument for at
least 20 seconds.
N/A
MTM400A Declassification and Security Instructions 1

Clear and Sanitize Procedures
Table 2: Nonvolatile memory devices (continued)
Type and
User input Function User modifiable? Data input method Location in instrument To clear To sanitize
NVRAM Stores
instrument
user
configuration
Yes Loading
configuration file
or by using the
user interface
MTM400A
processor
card
N/A Remove power
and press NV
clear button for
10 seconds.
Flash
6M x 8 bits Holds instrument
firmware,
MAC, IP,
Serial and
License
numbers
Yes Firmware
operations and
user input
MTM400A
processor
card
N/A Return to the
instrument to
Tektronix.
Flash
16 M x 8
bits
Holds card
firmware and
IGMP
subscription
details
Yes User input GigE
interface
card
N/A Delete IGMP
addresses in the
user interface
(See ‘Clear IGMP
Subscriptions’).
Flash
8 M x 8 bits Holds FPGA image Yes User input GigE interface
card
N/A Return to the
instrument to
Tektronix.
Clear NVRAM
Use the following procedure to clear the nonvolatile RAM:
1. Remove power.
2. Remove the top cover.
3. Push the NVRAM clear button on the MTM400A Processor card for
10 seconds.
4. Replace the cover.
NOTE. Removing the top cover of the instrument and accessing the NRVRAM
clear button are described in the MTM400A Transport Stream Monitor Technical
Reference (Tektronix part number: 071-2495-xx).
2 MTM400A Declassification and Security Instructions

Clear and Sanitize Procedures
Clear IGMP Subscriptions (Gigabit Ethernet Interface card only)
Use the following procedure to clear the IGMP subscriptions.
1. Open the MTM400A monitor user interface.
2. Open the Stream – Input Card screen.
3. Select the IGMP sessions display.
4. Select multi-IGMP mode.
5. For each address to be deleted, type the IP address in the IGMP delete box
and press Enter.
Recovering from NVRAM and IGMP subscription clear
To recover from the Clear NVRAM and Clear IGMP Subscription procedures,
follow the setup procedures described in the MTM400A MPEG Transport Stream
Monitor Quick Start User Manual (Tektronix part number: 071-2492-xx).
Data Export Devices
The following table lists the data export devices in the standard instrument and
listed options:
Table 3: Media storage / data export disable
Type and minimum
size Function User modifiable? Data input
method
Location in instrument Process
to disable
LAN Ethernet connector Transfer
data N/A N/A MTM400A processor card N/A
LAN Ethernet connector Transfer
data N/A N/A GbE interface card N/A
ASI/SMPTE In/Out
connectors Transfer data N/A N/A MTM400A processor card N/A
ASI/SMPTE In/Out
connectors Transfer data N/A N/A Interface cards (all) N/A
RF input/output
connectors Transfer data N/A N/A RF Interface cards (QAM BII, 8VSB, 8PSK, COFDM) N/A
MTM400A Declassification and Security Instructions 3

Clear and Sanitize Procedures
4 MTM400A Declassification and Security Instructions