TeleAdapt TA-8330 iDock User manual

TA-8330Installation Manual
Last Revised: 5/9/12
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Table of Contents
Product Introduction .................................................................. 3
Compatible MediaHub Models...................................................3
Safety Precaution Information.................................................... 4
Definitions .................................................................................. 6
Electrical Requirements............................................................. 7
Care and Maintenance .............................................................. 7
Features and Usage .................................................................. 9
Standard Auto-Switching Feature...............................................9
Packing List(s) ......................................................................... 10
Installation Instructions ............................................................ 11
LG North America .....................................................................13
LodgeNet PPV ..........................................................................15
Enseo Set Top Box ...................................................................16
Samsung North America...........................................................18
Panasonic North America .........................................................20
Philips North America ...............................................................22
Troubleshooting ....................................................................... 24
Technical Support.....................................................................24

TA-8330Installation Manual
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Product Introduction
Thank you for choosing the TeleAdapt iDock™ for your in-room entertainment
connectivity needs. iDock allows guests to use the in-room TV display for enjoying
their personal music playlists, movies, TV shows, photos and more from their iPod,
iPhone or iPad.TeleAdapt engineered the iDock to feature an Apple-Approved and
Licensed 30pin connector in an “open dock” design that is compatible with any model
and any size iDevice. iDock charges iDevices while they are docked and supports a
high-current 2.1Amp power supply for iPads and fast-charging of iPod/iPhone.
The iDock features true auto-sensing and TV-switching technology so hotel guests
can plug in their own iPod, iPhone or iPad, press play and the iDock will automatically
detect their music or video and change the TV input channel to play their content
through the in-room TV and speakers, without having to use the in-room remote
control. This automatic plug and play connectivity with a wide range of hospitality TV
and PPV providers is unique to TeleAdapt products.
Please review this Installation Manual carefully, taking note of important safety,
installation and usage information.
This full User and Installation Manual is available for download at www.teleadapt.com.
Compatible with TeleAdapt MediaHub
You have purchased the “stand alone” model of iDock. This product can also be
added as an iPod docking accessory to any of the TeleAdapt MediaHub connectivity
panel models listed below. Contact your local TeleAdapt representative for more
information.
TA-8830 | MediaHub SL+
Auto-switching, auto-sensing model
TA-7650 | MediaHub HD
Auto-switching, auto-sensing model with Stereo Bluetooth and single-HDMI
installation

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Safety Precaution Information
When used in the directed manner, this unit has been designed and manufactured to
ensure your personal safety. However, improper use can result in potential electrical
shock or fire hazards. Please read all safety and operating instructions carefully
before installation and use. Be sure to keep these instructions handy for future
reference. Take special note of all warnings listed in these instructions and on the unit.
The lightning flash with arrowhead symbol within an equilateral is intended to alert the
user to the presence of un-insulated dangerous voltage within the product enclosure
that may be of sufficient magnitude to constitute a risk of electric shock
to persons.
The exclamation point within an equilateral triangle is intended to alert the user to the
presence of important operating and maintenance (servicing) instructions in the
literature accompanying the appliance.
Important Safety Instructions
1 |Read these instructions.
2 |Keep these instructions.
3 |Heed all warnings.
4 |Follow all instructions.
5 |Do not use this apparatus near water.
6 |Clean only with dry cloth.
7 |Do not block any ventilation openings. Install in accordance with the
manufacturer’s instructions.
8 |Do not install near any heat sources such as radiators, heat registers,
stoves or other apparatus (including amplifiers) that produce heat.
9 |Do not defeat the safety purpose of the polarized or grounding-type plug. A
polarized plug has two blades with one wider than the other. A grounding type
plug has two blades and a third grounding prong. The wide blade or the third
prong are provided for your safety. If the provided plug does

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not fit into your outlet, consult an electrician for replacement of the
obsolete outlet.
10 |Protect the power cord from being walked on or pinched particularly
at plugs, convenience receptacles and the point where they exit
from the apparatus.
11 |Only use attachments/accessories specified by the manufacturer.
12 |Use only with the cart, stand, tripod, bracket or table specified by the
manufacturer, or sold with the apparatus. When a cart is used, use caution
when moving the cart/apparatus combination to avoid injury from tip-over.
13 |Unplug this apparatus during lightning storms or when unused for
long periods of time.
14 |Refer all servicing to qualified service personal. Servicing is required when the
apparatus has been damaged in any way, such as power-supply cord or plug is
damaged, liquid has been spilled or objects have fallen into the apparatus, the
apparatus has been exposed to rain or moisture, does not
operate normally, or has been dropped.
15 |The apparatus shall not be exposed to dripping or splashing and no objects
filled with liquids, such as vases, shall be placed on the apparatus.
16 |The mains plug used as disconnect device shall remain readily operable.
17 |To reduce the risk of fire or electric shock, do not expose this apparatus
to rain or moisture.

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Definitions
Auto-switching –the automatic switching of the TV input away from regular
tuner mode (TV Mode) to iDock content (AV Mode or Auxiliary).
Control Cable –iDock uses an Auto-Sensing Module (ASM) to pass through a serial or
game control protocol through a control cable connection, implementing the TV auto-
switching feature. Most hospitality TVs support serial or game control protocolsthrough
the following ports:
RS232 Serial Port (DB9)
Serial Control Jack (3.5mm)
Ex-Link Serial Control Jack (3.5mm)
RJP (RJ45 LG Remote Jack Pack)
GAME/DATA (RJ12 on TV or STB)
DIP Switches –The installation kit for iDock contains AV cabling as well as an Auto-
Switching Module (ASM) and control cables. The ASM has four DIP Switches located in
the center of the unit. These switches must be configured accordingly to
allow appropriate communication between iDock and TV/STB. See the Installation
Instructions section.

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Electrical Requirements
A 110/240-volt, 50/60Hz electrical supply is required for the TA-8330. The ASM requires
a 5-volt power source, which can be achieved through the USB port on most hospitality
TVs.
Care and Maintenance
Though TeleAdapt iDocks are designed for durability, they still remain complex
electronic devices. As such, care needs to be taken with how they are handled. The
following are tips to care for your system:
If the iDock has visible smudges, fingerprints, or other foreign material, you can
clean it by using a soft clean cloth such as a lens or eyeglass cleaning cloth.
Do not use harsh chemicals, cleaning solvents, or strong detergents to clean the
iDock or ASM.
Your TeleAdapt product should never be positioned or installed anywhere where it
could get hit, dropped, or banged around.
Do not drop, knock, or shake the device. Rough handling can harm internal
operations.
Your iDock and ASM should be dry. Liquids or moisture can cause damage to
internal electronic circuits. If your unit gets wet, immediately remove power allowing
the unit to dry before re-applying power.
Do not store the iDock or ASM in hot areas. High temperatures can shorten the life of
electronic components and warp or melt certain plastics.
Do not attempt to open the ASM gaining access to the internal infrastructure. Please
notify TeleAdapt service and support personnel regarding return materials
authorization policy.

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Disposal
The crossed-out wheeled-bin symbol on your product, literature, or packaging
reminds you that in the European Union all electrical and electronic products must be
taken to separate collection at the end of their working life. Do not dispose of these
products as unsorted municipal waste.
Return the products to collection to prevent possible harm to the environment or
human health from uncontrolled waste disposal and to promote the sustainable reuse
of material resources.

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Features and Usage
Standard Auto-Switching Feature
iDock has been engineered to work in tandem with an Auto-Switching Module
(ASM) for the auto-sensing and input switching function. Hotel guests can plug in
their own iPod, iPhone or iPad. When an audio or video file is played iDock will
automatically detect their device and change the TV input channel to play their
personal audio/video selections through the in-room TV and speakers, without
having to use the in-room remote control. When the audio or video track is paused
or stopped, the TV will switch back to regular TV programming source.

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Packing List(s)
*Note: To ensure proper installation, you will need the TV/STB remote control.
TA-8330
iDock™
-iPod Composite Cable
-Weighted Pull-through Base and Cap
-3RCA+USB to CAT5 Adapter
-CAT5 Cable
-Acrylic DeskCard
-Furniture Grommet
-Security Cap Locking Screw
ASM Installation Kit (2 ft. cables)
-3RCA Cable
-Control Cable*
-USB Cable
*ASM Installation Kit includes choice of RJP (RJ45), Game/Data (RJ12) or RS232 (DB9
male, DB9 female or 3.5mm)for control.

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Installation Instructions
The ASM Installation Kit facilitatesthe auto-switching functionality for iDock. Please refer
to the following pages for installing iDock with specific brands of TV and STB that
support control protocols for auto-switching communication. For all noted TV model
numbers, “nn” denotes the screen size.
Refer to the ASM DIP Switch Chart below for settings required for your specific
TV/VOD environment.
For hotel room environments that are integrating a TV plus a VOD STB, iDock may have
direct serial control integration with both the TV serial port and the STB serial or data
port. Please use the following list of priority connections when determining which
connection you should use to install iDock.
#1 Priority –Connect to Serial/Control on STB
#2 Priority –Connect to Game/Data Port on TV or STB
#3 Priority –Connect to RJP port (on most LG TVs)
#4 Priority –Connect to TV Serial Control port

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1 |Ensure the DIP Switch Settings on ASM are in the appropriate positions according to
the TV/STB installation choices below.
2 |Connect the cables between the iDock, ASM and TV/STB according to schematic
shown for your installation choice. Choose the appropriate Control Option (RS232,
GAME, DATA, RJP) as outlined in your TV/STB model instructions.
3 |Plug the power supply into awall powersocket using the correct plug for your
country.
4 |Power ON the TV and configure the TV settings according to the
model-specific requirements below.
5|After all menu settings and AV connections are done, power cycle the TV to lock
in settings.
Special Notes:
Refer to the TV/STB Supported Installation
Instructions for the control/AV connections
specific to your TV/VOD environment.
Serial/RJP/Game/Data ports do not draw enough
power to charge High Current iDevices such as
iPads. Therefore in order to provide High Current
Power, you must connect the ASM’s USB Pwr In
connection to a wall outlet, using the AC Adapter
provided.
AC Adapter is equipped with two USB inputs to
combine the MediaHub SL power and ASM
power to one outlet.
Be sure the ASM DIP Switches are set to the
appropriate positions:

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LG North America
For LG hospitality displays implementing legacy RJP protocol (recommended)
Follow cable connection diagram below.
ASM DIP Mode: Not Applicable, ASM supports RJP protocol in any DIP setting
Configure TV Menu Settings: With LG remote control, enter the menu by
pressing <MENU>at least five times, until TV no longer responds, then press
<9>, <8>, <7>, <6>, <ENTER>. Ensure the following is selected:
Item 040 CAMPORT = 00
Item 093 RJP AVAIL = 1
Special Notes:
Use the RJ45 male-to-male cable for the RJP
connection.
To use the charging feature of iDock, make sure
to connect the USB Power Supply to a wall
outlet.
Be sure the ASM DIP Switches are set to the
appropriate positions:

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For LG hospitality displays using the LG Serial Control Port
Follow cable connection diagram below.
ASM DIP Mode: UP-UP-DWN-DWN
Configure TV Menu Settings:None required.
Special Notes:
TeleAdapt recommends using the RJP
connection for all LG TVs. However, some recent
LG TV models (2011 and newer) may not
support auto-switching to the Composite AV.
Serial connection is recommended for these TV
models.
The ASM Installation Kit contains three RS232
cable options. Use the appropriate RS232
connector for your LG TV (male DB9 or female
DB9).
To use the charging feature of iDock, make sure
to connect the USB Power Supply to a wall
outlet.
Be sure the ASM DIP Switches are set to the
appropriate positions:

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LodgeNet PPV Systems (with ANY TV)
Follow the cable connection diagram below.
ASM DIP Mode: DWN-DWN-DWN-DWN
Configure TV Menu Settings as recommended by your VOD provider.
Special Notes:
For legacy OnCommand STBs (OCV), please
refer to the TV-specific installation instructions.
Only certain TV model serial connections
support auto-switching MediaHub SL+in an OCV
environment.
The ASM Installation Kit contains an RJ12 male-
to-male control cable. Use this cable for the
Game/Data connection.
If your hospitality TV has a built-in LodgeNet
terminal (internal terminal card), plug the
Game/Data cable into the TV’s DATA port.
To use the charging feature of iDock, make sure
to connect the USB Power Supply to a wall
outlet.
Be sure the ASM DIP Switches are set to the
appropriate positions:

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Enseo Set Top Box (with ANY TV)
For Enseo HD3000 STB firmware v.2.12.04+ / HD2000 STB firmware v.2.10.29.17+
Follow the cable connection diagram below.
ASM DIP Mode: UP-DWN-UP-DWN
Configure Enseo STB: Press <Channel Up>, <Right Arrow>, <Left Arrow>, <MUTE>
to enter set-up screen. Go to Control Options and AUX panel. Set BAUD Rate to
115200.
Configure TV Menu Settings according to the TV make/model listed.
Special Notes:
The ASM Installation Kit contains an RS232
3.5mm control cable. Use this cable for the
Control connection to the Enseo STB.
For Enseo HD2000, use the RS232 Male control
cable included in the ASM installation kit.
If your hospitality TV has a built-in LodgeNet
terminal (internal terminal card), plug the
Game/Data cable into the TV’s DATA port.
To use the charging feature of iDock, make sure
to connect the USB Power Supply to a wall
outlet.
Be sure the ASM DIP Switches are set to the
appropriate positions:

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Panasonic North America Series 20/12 + Enseo HD2000/3000
Configure TV: Go into HOTEL MODE (<MENU>, <G>, <Y>, <0>), set
MODE=ON, TA Control=EXTERNAL, BUTTON LOCK is OFF.
LG North America + Enseo HD2000/3000
Configure TV: Plug in DATA jack to TV’s DATA port. TV will automatically
power off and enter Enseo Mode after 3 minutes of inactivity.
Philips North America, Sharp North America +
Enseo HD2000/3000
No TV configuration needed.
Any Samsung North America Model + Enseo HD2000/3000
Connect STB RJ11 to TV’s DATA port using Samsung’s BN3900865B
RJ11 cable.
Configure TV: Turn power ON. With Samsung remote control,
enter the menu by pressing <INFO>, <MENU>, <0>, <1>,
<EXIT>. Ensure the following is selected:
Hotel Mode is ON (or Interactive)
Music Mode (AV) is ON
RJP Priority AV is 1
RJP AV Option is AV1
Set SI Vendor to ENSEO

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Samsung North America
Follow the cable connection diagram below.
ASM DIP Mode: UP-DWN-DWN-DWN
Configure TV Menu Settings according to model year listed.
For Samsung 2011-2013 North America Models
For Samsung 2011 LED and LCD Hospitality Series displays with EXLINK serial
port (factory-level firmware).
Configure TV: Turn power ON. With Samsung remote control, enter the
menu by pressing <MUTE>, <1>, <1>, <9>, <ENTER> in order.
Ensure the following is selected:
Hospitality Mode is INTERACTIVE
SI Vendor is SAMSUNG
Music Mode (AV) is ON
RJP/7610 Priority AV is 1
RJP/7610 AV Option is AV1
Special Notes:
New models (2012+) may utilize a 3.5mm jack
for the Composive AV In. For these displays,
please use a 3RCA-to-3.5mm Adapter for
connecting the CVBS connection to the TV.
The ASM Installation Kit contains a 3.5mm
control cable option. Use this cable for the EX-
Link connection.
To use the charging feature of iDock, make sure
to connect the USB Power Supply to a wall
outlet.
Be sure the ASM DIP Switches are set to the
appropriate positions:

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For Samsung 2009-2010 North America Models
For Samsung 2011 LED and LCD Hospitality Series displays with EXLINK serial port
(factory-level firmware). For Samsung 2009 Series 4LNnnB450C4H and LNnnB457C6H
models with EXLINK serial port (TV firmware v.1011.1+). For Samsung 2009
Series 5LNnnB550K1H models with EXLINK serial port
(TV firmware v. 1007+). For Samsung 2010 LED Series 4, LED Series 5, LCD Series 3, LED
Series 4, LED Series 5 models with EXLINK serial port (factory-level firmware)
Configure TV: Turn power ON. With Samsung remote control, enter the menu by
pressing <MUTE>, <1>, <1>, <9>, <ENTER> in order.
Ensure the following is selected:
Hotel Mode is ON
Music Mode (AV) is ON
RJP Priority AV is 1
RJP AV Option is AV1
For Samsung 2008 North America Models and Older
For Samsung Series 4LNnnA450C1H and Series 6LNnnA650A1H models
with EXLINK serial port (TV firmware v.1003.8+).
Special note: Samsung 2008 displays have an audio - only limitation – TV will not
play audio/music when video is not present.
Configure TV: Turn power ON. With Samsung remote control,
enter the menu by pressing <MUTE>, <1>, <1>, <9>, <ENTER> in order
Ensure the following is selected: Hotel Mode is ON.
For Samsung North America Models with an External PPV STB
Follow Direct-to-TV installation instructions according to the year/model number of your
Samsung display. Connect the PPV STB AV Out to TV’s HDMI1 port. If using an Enseo
STB, follow the Enseo Installation Instructions.
For Samsung North America Models and an External Enseo STB
In this environment, TeleAdapt recommends connecting the iDock control cable to the
Enseo STB. See instructions below for installing the serial control connection to the Enseo
HD3000 and Enseo HD2000 STB models.

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Panasonic North America
For Panasonic North America Series 20/30 Hospitality or ProDisplays with serial control
Follow the cable connection diagram below.
ASM DIP Mode: DWN-UP-UP-DWN
Configure TV: Go into HOTEL MODE (<MENU>, <G>, <Y>, <0>). Set MODE=ON, BUTTON
LOCK is OFF, TA CONTROL=OFF.For Series 30, also set CP MODE=YES.
Special Notes:
The ASM Installation Kit contains an RS232
3.5mm control cable. Use this cable for the TV’s
Control connection.
To use the charging feature of iDock, make sure
to connect the USB Power Supply to a wall outlet.
For Panasonic Series 20 Displays
If using the Internal Terminal Adapter for
LodgeNet, you will need to make sure the TV is
loaded with Panasonic firmware v1.080+. Follow
schematic and ASM DIPs as shown and select
TA Control=INTERNAL in the TV menu settings.
If connecting to a legacy OnCommand system
(OCV), TV will require Panasonic firmware
v1.090+. Follow schematic and ASM DIPs as
shown ans select TA Control=EXTERNAL in the
TV menu settings.
For ProDisplays
Some Series 20/30 ProDisplays may require a
terminal card for AV connections and control.
Follow instructions for the TV+IMP/DTB, but
connect the HDMI to the TV’s native HDMI port.
Be sure the ASM DIP Switches are set to the
appropriate positions: