Teleco UST DK User manual

August 1998


Digital Business Telephone Systems
Digital Telephone
User Guide
(Includes LCD, Add-on Module, and 
Direct Station Selection Console)
UST

Contents i
Contents
Chapter 1 – The Grand Tour
7 Buttons ......................................................................................................................... 8
Buttons ......................................................................................................................... 9
LCD ........................................................................................................................... 14
LED Indicators ........................................................................................................... 15
On-hook/Off-hook ..................................................................................................... 16
Volume Controls ........................................................................................................ 16
Chapter 2 – Features
19 Before You Begin ...................................................................................................... 19
Quick Reference ........................................................................................................ 20
Account Code Calls ................................................................................................... 23
Alarm Reset ............................................................................................................... 24
Alert Signaling ........................................................................................................... 25
Attendant Console Calling ......................................................................................... 25
Automatic Busy Redial (ABR) .................................................................................. 26
Automatic Callback (ACB) ....................................................................................... 27
Automatic Hold ......................................................................................................... 28
BGM Over Telephone Speakers ................................................................................ 29
Call Forward .............................................................................................................. 29
Call Park Orbits ......................................................................................................... 37
Call Park and Page ..................................................................................................... 38
Call Pickup ................................................................................................................. 39
Call Transfer with Camp-on ...................................................................................... 41
Call Waiting ............................................................................................................... 42

ii UST DK Digital Telephone
Conference Calls ........................................................................................................ 43
Date/Time/Day Adjustment ....................................................................................... 44
Direct Inward System Access (DISA) ....................................................................... 44
Direct Station Selection (DSS) Buttons (Hotline) ..................................................... 46
Do Not Disturb (DND) .............................................................................................. 46
Door Lock(s) .............................................................................................................. 47
Door Phone(s) ............................................................................................................ 48
DTMF Tone Dialing with * and # ............................................................................. 50
Group Listening ......................................................................................................... 50
Handsfree Answerback .............................................................................................. 50
Handsfree Monitoring ................................................................................................ 51
Message Waiting ....................................................................................................... 52
Microphone Cut-Off .................................................................................................. 54
Off-hook Call Announce (OCA) ............................................................................... 55
Override Calls ............................................................................................................ 57
Page Announcements ................................................................................................. 60
Privacy On-Line ......................................................................................................... 61
Privacy Release .......................................................................................................... 61
Release and Answer ................................................................................................... 62
Saved Number Redial ................................................................................................ 62
Speakerphone ............................................................................................................. 63
Speed Dial .................................................................................................................. 64
Speed Dial—Advanced Features ............................................................................... 65
Timed Reminders ....................................................................................................... 71
Tone/Pulse Dialing .................................................................................................... 73
Two (Tandem) CO Line Connection ......................................................................... 73
Voice Mail Integration ............................................................................................... 76
Chapter 3 – LCD Operation
81 Control Buttons .......................................................................................................... 81
Soft Keys ................................................................................................................... 83
Busy Lamp Field (BLF) Display ............................................................................... 86
Caller ID/ANI/DNIS Information Mode ................................................................... 87
Call Park Orbit List Display ...................................................................................... 89
Retrieve and Auto Dial Lost Calls ............................................................................. 89

Contents iii
Messages, Memos, and Name Display ...................................................................... 91
Messages .................................................................................................................... 92
Memos ....................................................................................................................... 99
Name/Number Display ............................................................................................ 102
Chapter 4 – Add-on Module/DSS Console
105
DDS ......................................................................................................................... 105
DSS Console ............................................................................................................ 107
[DSS] Button ........................................................................................................... 108
Features .................................................................................................................... 108
CO Line Access Codes ............................................................................................ 113
Feature Access Codes .............................................................................................. 114
Paging Access Codes ............................................................................................... 114
Speed Dial Access Codes ........................................................................................ 115
Flexible Directory Numbering ................................................................................. 117
Centrex Feature Buttons .......................................................................................... 117
Ringing Repeat ........................................................................................................ 117
Delayed Ringing ...................................................................................................... 118
Notes ........................................................................................................................ 124

iv UST DK Digital Telephone
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Publication Information
Teleco, Inc. reserves the right, without prior notice, to revise this
information publication for any reason, including, but not limited to,
utilization of new advances in the state of technical arts or to simply
change the design of this document.
Teleco, Inc. also reserves the right, without prior notice, to make such
changes in equipment design or components as engineering or
manufacturing methods may warrant.
Version C-T, April 1998
© Copyright 1998
Teleco, Inc.
All rights reserved. No part of this manual, covered by the copyrights
hereon, may be reproduced in any form or by any means—graphic,
electronic, or mechanical, including recording, taping, photocopying,
or information retrieval systems—without express written permission
of the publisher of this material.
UST is a registered trademark of Teleco, Inc.
Trademarks, registered trademarks, and service marks are the property
of their respective owners.

The Grand Tour 7
The Grand Tour 1
This chapter familiarizes you with the controls and indicators located on your digital
telephone. Understanding the feature buttons functions and their associated LEDs will
improve your efficiency in using the telephone and will help you take advantage of all the
benefits that your telephone offers.
Teleco digital telephones incorporate state-of-the-art telecommunications technology and
provide a vast array of calling features. They are easy to operate, and all features are accessed
with a feature button or a brief access code.
If your telephone is equipped with an LCD, information and feature prompting makes call
handling more efficient and provides easy access to frequently-used features. Abbreviated
feature prompts guide you through specific tasks.
In addition to the standard features, the LCD telephones provide Alphanumeric Messaging,
Busy Lamp Field (BLF) Identification, Central Office (CO) Line Identification, Timed
Reminders with Messaging, Speed Dial Memo Directory Dialing, User Name/Number, Call
Duration, Date/Time of Day displays, and the ability to display names and telephone numbers
of outside, incoming callers.
Telephones equipped with a speakerphone enable you to make and receive outside and internal
calls without lifting the handset.
Feature operations in this guide use the button designations for the 1000-series models.
The following telephone models belong to the 1000-series (see Figure 1 on Page 8):
♦UST 1010-DHF (10-button model that enables users to answer internal calls without
lifting the handset.)
♦UST 1010-DSD (10-button model equipped with a LCD and a speakerphone which
enables users to make and receive outside and internal calls without lifting the handset.)
♦UST 1020-DSD (20-button speakerphone model equipped with an LCD, and a
speakerphone which enables users to make and receive outside and internal calls without
lifting the handset).

Buttons ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––
8UST DK Digital Telephone
Buttons
0539
Dial Pad
Handset
Red/Green
LED Indicators
LCD Display
LCD Control/Soft
Key Buttons
Flexible Buttons
Fixed Buttons Microphone Location
Figure 1 20-button Digital Speakerphone with LCD

–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Buttons
The Grand Tour 9
Buttons
There are two sets of buttons, fixed and flexible. The fixed buttons (e.g.,

,

,

,

,

,

▲, and

▼) are standard to every UST DK 1000-series telephone (see
Figure 1). The flexible buttons consist of Directory Number (Primary, Secondary, Phantom)
and feature buttons. The number of preprogrammed flexible buttons varies by telephone.
Fixed Buttons
The fixed buttons are located on your dial pad and enable you to perform standard functions quickly
and easily.
Table 1 Fixed Button Definitions
Button Definitions

(Conference/
Transfer)
➤Press to set up conference and transfer calls (see “Conference Calls” on
Page 43).

➤Press once to hold internal or outside calls. The
Line LED flashes green at the internal hold rate.
...or press twice to enable Exclusive Hold. The
Line LED flashes green at the exclusive hold rate.
Note Exclusive Hold enables you to place a call on hold so that only you or
somebody using a Call Pickup code at another station can retrieve it.
To retrieve a call on hold:
➤Press
 or [DN] which is on hold
...or if the call is on Exclusive Hold, from another station dial  plus your
[DN], or dial  plus the CO line number (001~200) that the call is held
on.
If a call is not retrieved by a certain time (set in
system programming), it recalls back to your phone.
You hear repeated recall tone (or if you are on the
phone, you hear recall tone twice).
HOLD LINE 10
JAN 01 SUN 12:19
HOLD LINE 201
LINE 10 RECALL

Buttons ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––
10 UST DK Digital Telephone
 (continued) If the held party hangs up, the call is released and the CO provides a hold-
release signal.
Note If your telephone is programmed for Automatic Hold,existing calls are
automatically placed on hold when you answer a call or make another
call. (See “Automatic Hold” on Page 28.)
A different call can be held on each [DN] or 
button on your phone. Each time you press  ,
a different [DN] or  is selected. The selected
button’s LED flashes rapidly and your LCD displays
information for the call holding on that button
(samples shown at right).

(Microphone) ➤Press to toggle the microphone ON/OFF while the telephone is in use. The
LED indicates the status of the microphone.
Notes
♦The microphone and accompanying LED are always ON when receiving
“voice first” internal [DN] calls to enable Handsfree Answerback and OFF if
you receive a ring-first call. Mic may be ON/OFF when placing an on-hook
CO line or internal [DN] call.
♦Each station’s Mic can be set in system programming to switch ON/OFF
with one touch, to switch OFF only while pressed and held, or to be either
ON/OFF at the start of handsfree dialing.
♦To talkback to an HS-OCA call, press and hold Mic and talk over your
telephone handset/headset. The LED and microphone remain OFF during
OCA talkback operation (see “HS-OCA” on Page 56).
♦Mic functions on Handsfree Answerback and OCA calls for privacy.

(Message) ➤When Msg LED flashes, press
 to call back the station or voice mail
device that activated the LED (see “Message Waiting” on Page 52). This is
the telephone’s [PDN] message waiting button.

➤Press the same [DN] or
 that you used to dial the original number.
Press  . The last number called is redialed.
Note If you have Automatic Line Selection, you must first lift the handset.
Table 1 Fixed Button Definitions
(continued)
Button Definitions
CO LINE 02 HOLD
DN 202 HOLD