Teledex Opal 2011S User manual

OWNER’S
MANUAL
OPAL2011S
The Teledex two-line
conference telephone
specifically designed for
the international hospitality
industry.

INCLUDED IN YOUR PACKAGE
Handset
Base Unit
Coiled Handset Cord
Line Cord
Clear Plastic Overlay
User Guide
CONNECTING THE OPAL 2011S
1. Located on the left side of the Opal 2011S (as the phone is facing you) is a modular jack. Insert
one end of the coiled handset cord into this jack (you should hear the coil cord click when properly
inserted).
2. Insert the other end of the coiled handset cord into the modular jack on the handset.
3. Turn the telephone so the back panel is facing you. Insert either end of the line cord into the jack
on the back of the telephone labeled LINE.
4. Insert the other end of the line cord into a telephone wall outlet jack.
5. Once your telephone is connected, remove the plastic overlay and place the paper faceplate over
the keys. Replace the plastic overlay by hooking the tabs on the overlay into the recessed slots
located on both sides. The overlay is easiest to insert when; the left or right side tabs are inserted
first, and the middle of the overlay is slightly bowed to allow for insertion of the other tabs.
SELECTING LINE 1 AND LINE 2
The Opal’s MPCTM technology makes selecting the correct line as easy as lifting the handset. MPC
technology prioritizes the ringing or idle line and reduces the confusion of line selection.
PLACING A CALL
USING THE HANDSET
1. Lift the handset. The Opal will select the appropriate “idle” line.
2. Listen for dial tone. Dial the desired number, or press an AUTO DIAL key to automatically dial a
number.
3. To end the call, hang up by placing the handset back in the cradle.
USING THE SPEAKERPHONE
1. With the handset in the cradle, press the LINE 1 or LINE 2 keys. The Opal will go off hook on the
selected line with speakerphone active.
OR
Press the SPEAKER key. The Opal will select the appropriate “idle” line.
NOTE: The red SPEAKER LED will indicate that the speakerphone is active.
2. Listen for dial tone, dial the desired number, or press an AUTO DIAL key to automatically dial a
number.
3. To end call the call press the SPEAKER key again.

RECEIVING A CALL
An audible ring and flickering red LED indicate an inbound call.
USING THE HANDSET
1. Lift the handset. The Opal will select the ringing line.
2. To end the call hang up the handset.
USING THE SPEAKERPHONE
1. With the handset in the cradle, press the line key associated with the ringing line. The Opal will go
off hook answering the ringing line with the speakerphone active.
OR
2. Press the SPEAKER key. The Opal will select the ringing line and answer with the speakerphone
active.
Note: The red SPEAKER LED will indicate that the speakerphone is active.
USING THE CONFERENCE KEY
The CONFERENCE key allows the user to originate or include two parties in a three-way phone
conversation. Typical conference calls would be initiated by;
-User initiates two (2) calls
-User initiates one (1) call after receiving a call
-User includes two (2) callers
USER INITIATES TWO (2) CALLS:
1. Place call to first party.
2. Place the first party on hold by pressing the HOLD key.
3. Place call to second party using the available, unused line.
4. Press the CONF key. The parties will be connected.
USER INITIATES ONE (1) CALL:
1. Receive call from first party.
2. Place caller on hold by pressing the HOLD key.
3. Place call to second party using the available, unused line.
4. Press the CONF key. The parties will be connected.
USER INCLUDES TWO (2) CALLERS:
1. Receive call from first party, put on hold.
2. Receive call from second party.
3. Press the CONF key. The parties will be connected.
ADJUSTING SPEAKERPHONE VOLUME
Locate the slide switch (labeled SPKR VOL) on the right side of the telephone.
To increase speaker volume, slide the switch towards the back of the telephone.
To decrease speaker volume, slide the switch towards the front of the telephone.

ADJUSTING THE RING VOLUME
Locate the respective “Line Ringing Volume” adjustment control on the back of the telephone labeled
RINGER LOW/HI (see diagram on page 7). Slide the switch to the desired LOW or HI ring volume for
each line.
SPEAKERPHONE TIPS
TO ACTIVATE THE HANDSET FROM SPEAKERPHONE MODE:
1. Lift the handset from the cradle.
2. The red SPEAKER LED will go out.
TO ACTIVATE THE SPEAKERPHONE FROM HANDSET MODE:
1. Press the SPEAKER key.
2. The red SPEAKER LED will indicate speakerphone selection.
3. Place the handset back into the cradle.
USING THE HOLD KEY
The HOLD key places the call on hold locally at the Opal telephone.
TO PLACE A CALL ON HOLD
1. With a call active press the red HOLD key.
2. The red line LED will change to a slow blink indicating the call is on hold.
TO REMOVE A CALL FROM HOLD
1. Press the line key of the call on hold. This will remove the call from hold making the call activate
on either speakerphone or handset.
2. The red line LED will return to steady in-use condition.
TO CHANGE PHONES AFTER PLACING A CALL ON HOLD
1. Place the call on hold at the Opal.
2. Pickup the call at another telephone. The Opal will detect the pickup and remove the hold condi-
tion at the original Opal.
TO MUTE SPEAKERPHONE AND HANDSET CALLS
1. Press the MUTE key, the red LED below the MUTE key will light. The party on the other end will
not hear you when the MUTE key is depressed.
2. Press the MUTE key again to turn off the mute feature, the MUTE LED will go out.
REDIAL
TO REDIAL THE LAST TELEPHONE NUMBER DIALED:
1. Lift the handset from the cradle, or press the SPEAKERPHONE key.
2. Press the REDIAL key.
ADJUSTING THE HANDSET VOLUME
The HANDSET VOLUME key has three levels. When the handset is first lifted, the handset volume is
NORMAL.

Locate the HANDSET VOLUME key below the keypad. Press the key once and the volume level will
increase one level (to MEDIUM volume). Press the key once more and the volume level will increase
an additional level (to HIGH volume). To return the handset volume to NORMAL, press the handset
volume key again.
The handset volume will always return to NORMAL when the handset is returned to the cradle.
AUTO DIAL KEYS
The Opal 2011S has eleven (11) programmable AUTO DIAL keys. These keys can be programmed
to automatically dial telephone numbers, or activate telephone system features.
PROGRAMMING AUTO DIAL KEYS:
The telephone must be connected to a telephone line.
1. Lift the handset from the cradle or press the SPEAKERPHONE key.
2. Press the recessed STORE key and release it. (Please see diagram on page 7 for key location).
3. Enter the telephone number including PAUSE* as required. The sequence can be up to 15 digits
including PAUSE and FLASH.
4. Press the AUTO DIAL key where the number is to be stored.
5. Place the handset back in the cradle or press the SPEAKERPHONE key to disconnect.
*A 3.6 second pause is entered in a dialing sequence by pressing the REDIAL key for each
PAUSE required.
CONVERTING FROM DESK TO WALL MOUNT
The Opal 2011S can be changed for wall mounting applications. The conversion is easiest when the
handset and line cords are not connected.
1. Located on the top of the telephone above the speaker grill is the wall/desk mount clip. Remove
this clip by firmly pushing upward (towards the hookswitch).
2. Flip the clip over (top to bottom) so that the protruding edge is towards the top of the phone. This
edge will hold the handset.
3. Turn the Opal 2011S over so the bottom is up facing you. Place the Opal on a nonabrasive sur-
face to prevent scratching.
4. Locate and remove the mounting bracket, firmly push back and pull up to remove two of the four
retaining tabs.
5. Rotate the mounting bracket 180 degrees clockwise so that the mounting eyelet on the bracket is
facing in the same direction as the other mounting eyelet located on the bottom of the telephone.
6. Insert the top two retaining tabs of the mounting brackets into the mounting bracket slots (located
near the middle of the telephone). Then firmly push down to insert the retaining tabs on the opposite
side of the mounting bracket.
7. Connect a short modular line cord into the jack on the back of the phone (labeled LINE). Route
the line cord through the line cord channel. Connect the other end of line cord to the phone jack on
the wall mounting plate.
8. Turn the telephone over, and slide the Opal 2011S down onto the mounting posts in downward
direction. Both eyelets should line up with the mounting posts.
9. Complete the wall mounting by installing the handset and handset cord.

LINE1
LINE2
CONFERENCE
OPAL 2011S DIAGRAM
SPEAKERPHONEHOLD
HANDSET VOLUME
REDIAL
FLASH
MUTE
AUTODIALKEYS
AUTODIALKEY
DATAPORT
MODULARPHONE
LINEJACK
STOREKEY
(RECESSED)
RINGVOLUME
AUTODIALKEYS
SPEAKER VOLUME
MESSAGEWAITINGLIGHT

REQUIREMENTS OF PART 68 - FCC RULES
This device has been granted a registration number by the Federal Communications Commission, under Part 68 rules and regulations for direct connection to the telephone lines. In order to
comply with these FCC rules, the following instructions must be carefully read and applicable portions followed completely:
1. Direct connection to the telephone lines may be made only through the standard modular cord furnished, to the utility installed jack. No connection may be made to party or coin phone lines.
On the bottom of the phone is a label that contains among other information, the FCC Registration Number and the Ringer Equivalence number (REN) for this equipment. If requested this
information must be provided to the telephone company. The USOC Jack for this equipment is RJ11C.
2. The telephone company, under certain circumstances, may temporarily discontinue and make changes in facilities and services which may affect the operation of the users' equipment:
however, the user shall be given adequate notice in writing to allow the user to maintain uninterrupted service.
3. In certain circumstances, it may be necessary for the telephone company to request information from you concerning the equipment which you have connected to your telephone line. Upon
request of the telephone company, provide the FCC registration number and the ringer equivalence number of the equipment which is connected to your line; this information will be found on the
device.
4. If any of your telephone equipment is not operating properly, you should immediately remove it from the telephone line. It may cause harm to the telephone network.
5. If the telephone company notes a problem, they may temporarily discontinue service. When practical, they will notify you in advance disconnection. If advance notice is not feasible, the
telephone company must; promptly notify you of such temporary discontinuance; afford the opportunity to correct the condition; inform you of your rights to bring a complaint to the FCC
under their rules.
6. Repairs to the device may be made only by the manufacturer or an authorized service agency. This applies at any time during and after warranty. If unauthorized repair is performed,
registration, connection to the telephone lines and remainder of warranty period all become null and void.
7. This equipment is hearing aid compatible.
8. This telephone must be connected behind a PBX.
REQUIREMENTS OF PART 15 - FCC RULES
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instruction, may cause harmful interference to radio communications. However, there is not a guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures: -Move the telephone away from the receiver. -Consult the dealer or an experienced radio/TV technician for help. Any changes made by the user not approved by the
manufacturer can void the user's authority to operate the telephone.
INDUSTRY OF CANADA REQUIREMENTS
NOTICE: The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective operational and safety
requirements as prescribed in the appropriate Terminal Equipment Technical Requirements documents. The department does not guarantee the equipment will operate to the users satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an
acceptable method of connection.
The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.
Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may
give the telecommunications company cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines, and internal metallic water pipe systems, if present, are connected
together. This precaustion may be particularly important in rural areas.
Caution: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority or electrician, as appropriate.
The Ringer Equivalence Number (REN) of this device is Z.
Notice: The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface.
The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5.
This telephone connects to the telephone network under the connecting arrangement code CA11A.
IMPORTANT SAFETY INSTRUCTIONS
WHEN USING YOUR TELEPHONE EQUIPMENT, BASIC SAFETY PRECAUTIONS SHOULD ALWAYS BE FOLLOWED TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK AND
INJURY TO PERSONS. INCLUDING THE FOLLOWING:
1. READ AND UNDERSTAND ALL INSTRUCTIONS.
2. FOLLOW ALL WARNINGS AND INSTRUCTIONS MARKED ON THE PRODUCT.
3. UNPLUG THE PRODUCT FROM THE WALL OUTLET BEFORE CLEANING. DO NOT USE LIQUID CLEANER OR AEROSOL CLEANERS. USE A DAMP CLOTH FOR CLEANING.
4. DO NOT USE THIS PRODUCT NEAR WATER FOR EXAMPLE NEAR A BATHTUB, WASH BOWL, KITCHEN SINK OR LAUNDRY TUB, IN A WET BASEMENT, OR NEAR A
SWIMMING POOL.
5. DO NOT PLACE THIS PRODUCT ON AN UNSTABLE CART, STAND OR TABLE. THE PRODUCT MAY FALL, CAUSING SERIOUS DAMAGE TO THE PRODUCT.
6. SLOTS AND OPENINGS IN THE CABINET AND THE BACK OF BOTTOM ARE PROVIDED FOR VENTILATION, TO PROTECT IT FROM OVERHEATING, THESE OPENINGS
MUST NOT BE BLOCKED OR COVERED. THE OPENINGS SHOULD NEVER BE BLOCKED BY PLACING THE PRODUCT ON THE BED, SOFA, RUG OR ANY OTHER SIMILAR
SURFACE. THIS PRODUCT SHOULD NEVER BE PLACED NEAR OR OVER A RADIATOR OR HEAT REGISTER. THIS PRODUCT SHOULD NOT BE PLACED IN A BUILT-IN
INSTALLATION UNLESS PROPER VENTILATION IS PROVIDED.
7. NEVER PUSH OBJECTS OF ANY KIND INTO THIS PRODUCT THROUGH CABINET SLOTS AS THEY MAY TOUCH DANGEROUS VOLTAGE POINTS OR SHORT OUT PARTS
THAT COULD RESULT IN A RISK OF FIRE OR ELECTRIC SHOCK. NEVER SPILL LIQUID OF ANY KIND ON THE PRODUCT.
8. TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT DISASSEMBLE THIS PRODUCT BUT TAKE IT TO A QUALIFIED SERVICEMEN WHEN SOME SERVICE OR REPAIR
WORK IS REQUIRED. OPENING OR REMOVING COVERS MAY EXPOSE YOU TO DANGEROUS VOLTAGES OR OTHER RISKS. INCORRECT REASSEMBLE CAN CAUSE ELECTRIC
SHOCK WHEN THE APPLIANCE IS SUBSEQUENTLY USED.
9. UNPLUG THIS PRODUCT FROM THE WALL OUTLET AND REFER SERVICING TO QUALIFIED SERVICE PERSONNEL UNDER THE FOLLOWING CONDITIONS.
· WHEN THE POWER SUPPLY CORD OR PLUG IS DAMAGED OR FRAYED
· IF LIQUID HAS BEEN SPILLED INTO THE PRODUCT.
· IF THE PRODUCT HAS BEEN EXPOSED TO RAIN OR WATER.
· IF THE PRODUCT DOES NOT OPERATE NORMALLY BY FOLLOWING THE OPERATING INSTRUCTIONS. ADJUST ONLY THOSE CONTROLS THAT ARE COVERED BY THE
OPERATING INSTRUCTIONS BECAUSE IMPROPER ADJUSTMENT OF OTHER CONTROLS MAY RESULT IN DAMAGE AND WILL OFTEN REQUIRE EXTENSIVE WORK BY A
QUALIFIED TECHNICIAN TO REST ORE THE PRODUCT TO NORMAL OPERATION.
· IF THE PRODUCT HAS BEEN DROPPED OR THE CABINET HAS BEEN DAMAGED.
· IF THE PRODUCT EXHIBIT A DISTINCT CHANGE IN PERFORMANCE.
10. AVOID USING A TELEPHONE (OTHER THAN A CORDLESS TYPE) DURING AN ELECTRICAL STORM. THERE MAY BE A REMOTE RISK OF ELECTRIC SHOCK FROM
LIGHTING.
11. DO NOT USE THE TELEPHONE TO REPORT A GAS LEAK IN THE VICINITY OF THE LEAK.
SAVE THESE INSTRUCTIONS

THANK YOU
FOR PURCHASING A TELEDEX PRODUCT!
Teledex Corporation, 6311 San Ignacio Avenue, San Jose, CA 95119
www.teledex.com For Customer Service Call [phone]
Part Number 606-2700-00