Telematrix Marquis 2800MW10 User manual

2800MW10
1 LINE -10 MEMORY
INSTALLATION
AND USER GUIDE
?Copyright TeleMatrix Inc. 2000
®

COMPLIANCE AND SAFETY
As specified by FCC regulation, we are required to inform you of specific governmental and
compliance regulatory requirements, safety notices, safety instructions and other informative
information. TeleMatrix, Inc. provides this information in a separate manual. We pack the
separate Compliance and Safety Manual within each outer box or product box when shipped.
Prior to reading this operation manual and prior to setting up your telephone, please refer to
the Compliance and Safety Manual.
If the Compliance and Safety Manual is not immediately available. Please obtain a free copy by
calling our Priority Care Department (phone number 1-800-462-9446) or by downloading a copy
on our Internet (web site address www.telematrixusa.com).

Features ...........................................………..……………………………………................................... 1
Controls ...........................................................................………………………………………………..2
Switch Settings .....................................….......................……………………………………………...... 4
Installation .....................................................................……………………………………………........ 5
Wall Mounting .....................................….......................……………………………………………........ 7
Programming Speed Dial Memory .................................……………………………………………....... 8
Operation ........................................................................……………………………………………..... 11
Care and Maintenance ..................................................……………………………………………....... 12
Service …………………………………………………..……………………………………….………… 13
Warranty .......................................................................……………………………………………....... 14
CONTENTS

FEATURES
?? One Line
?? Convenient Data Port
?? 10 Single Button Memory Locations With Secure Programming
?? Tone Dialing
?? Handset Volume Control
?? TouchLite™ Message Waiting Retrieval
?? NEON/LED Message Waiting Switch
?? Store Key (submerged))
?? Storable Flash Function (600 mS) (submerged)
?? Storable Pause Function (3.6 seconds) (submerged)
?? HI/LOW Ringer Volume Control Switch
?? Desk or Wall Mountable
?? Fully Modular, Easy To Install
1

CONTROLS
2
BACK VIEW
LEFT SIDE
LINE
2L
OW
HI
H
ANDSE
T
LOWHI
LINE1
(1)
(2)
(3)
(4)
(5)
(7)
(6)
(9)
(10)
(13)
(12)
(8)
(11)
LED

DEFINITION OF CONTROLS
1. Handset ..........…………..………….........…... Hearing aid compatible, low profile styling.
2. Ringer Controls ………………….……………. Adjusts the volume of the ringers to HI/LOW setting.
3. Handset Clip …………………………………... Retains the handset when the phone is wall mounted.
4. Handset Jack ……………………………….… Modular receptacle where handset cord plugs into the base unit.
5. Dial Pad ………………………………….…….. Large keys used for dialing.
6. Handset Volume Control ……………….…….. Controls the loudness of the receiver volume when pressed.
7. Message Waiting TouchLite™ Key ………….. Used to call voice mail to retrieve messages.
8. Pause Key ……………………………………... (Submerged Key) Used to program a 3.6 second pause in memory.
9. Flash Key …………………………………….… (Submerged Key) Used to provide a 600 mS line break to access PBX/Centrex.
10. Feature Access Keys …………………………. 10 Programmable memory locations for frequently dialed phone numbers and access codes.
11. Data Port ……………………………………….. Used to connect a computer modem, fax machine, or answering device.
12. Message Waiting Selector Switch ………….. Select optional 90VDC or Low voltage LED Message Waiting.
13. Store Key ………………………………………. (Submerged Key) Used to program information for speed dialing.
3

Figure 5
SWITCH SETTINGS
There are installer selectable switches located on the bottom base underneath a protective plastic overlay. These switches are
hidden behind a plastic cover for security. To locate, remove the plastic covers using a sharp pointer or paper clip as shown.
Message Waiting Selector
The 2800MW10 can support 90VDC neon or low-voltage LED message waiting
systems. Simply slide the switch to the desired position that is compatible with
your PBX messaging system.
Note: the phone is factory preset to the “Neon” setting.
4
LED
NEON
T P

INSTALLATION
Parts Check List
The following parts are included in this package:
1. 15’ modular telephone line cord.
2. Modular coiled handset cord.
3. Base unit
4. Handset
Caution
?? Never install telephone wiring during a lightning storm.
?? Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
?? Never touch uninstalled telephone wires or terminals unless the telephone line has been disconnected at the network interface.
?? Use caution when installing or modifying telephone lines.
5
(1)
(2)
(3)
(4)
The wall mount wedge is not included. Call the TeleMatrix Priority Care Department for a wall mount wedge.

Figure 3
Connecting The Handset Cord
A 10’ modular coil handset cord is provided.
To install, simply plug one end of the handset
cord into the modular jack on the handset.
The remaining end of the handset cord plugs
into the jack labeled “Handset” located on the
left side of the base unit.
(figure 3)
INSTALLATION
Connecting The Line Cord
A 15’ modular line cord is provided.
To install, simply plug one end of the line
cord into the modular jack located on the
back of the base unit. The remaining end of
the line cord plugs into the wall jack.
(figure 4)
Figure 4
6
JACK
LINE
L
I
N
E
2
L
O
W
H
I
H
A
N
D
S
E
T
L
O
W
H
I
L
I
N
E
1

WALL MOUNTING
Wall Mounting Your 2800MW10
The 2800MW10 was designed to be conveniently wall mounted.
There is no additional hardware required. Follow these easy
steps:
1. The handset retaining clip must be engaged to secure the
handset when hanging up. To engage the clip, unsnap the
clip, rotate the clip 180º and then snap the clip into place.
(figure 7)
2. Plug one end of a short line cord (not included) into the line
jack on the back of the Marquis base unit. Plug the remaining
end of the short line cord into the wall jack. Next, guide the
phone onto the studs of the wall jack. Pull down firmly until you
feel it snap into place. The unit is now wall mounted. (figure 8)
Figure 7
7
1. UNSNAP
2. ROTATE 180 .
3. SNAP INTO PLACE.
Figure 8
WEDGE
2.SNAP INTO PLACE.
TABS.
1.PRESS THE RELEASE
MOUNTING

Figure 9
PROGRAMMING SPEED DIAL
A. The “STORE”, “FLASH”, and “PAUSE”
function keys are located underneath the clear
plastic overlay and paper faceplate. To access,
lift off the overlay and paper faceplate using a
paperclip or sharp pointer. (figure 9 and 10)
8
Figure
(Redial)
Flash Store
Pause
(Redial)
Pause
Flash Store

B. Storing A Number Into Memory
Up to 10 phone numbers can be stored into
memory. Each location can store up to 15
digits in tone mode and 16 digits in pulse
mode.
Note: a “PAUSE” or “FLASH” programmed
into memory counts as one digit when
storing a number.
1. Check the position of the tone/pulse
switch.
2. Lift the handset.
3. Press the STORE key.
4. Enter the numbers to be stored using the
numeric dial pad.
5. Press the desired memory location
wherein the number is to be stored.
6. If additional numbers are to be stored,
repeat steps 4 thru 6.
7. Hang up the handset.
C. Storing “PAUSE” Into Memory
If you are using your 2800MW anywhere that
requires and access code for outside calls,
you may need to add a “PAUSE” to the
number to allow tine for the outside line to
connect. You can enter as many pauses as
needed.
Note: a “PAUSE” or “FLASH” programmed
into memory counts as one digit when storing
a number.
1. Check the position of the tone/pulse
switch.
2. Lift the handset.
3. Press the STORE key.
4. Enter the required access code using the
numeric dial pad.
5. Press the “PAUSE” key.
6. Enter the digits to be stored using the
numeric dial pad.
7. Press the desired memory location
wherein the number is to be stored.
8. If additional numbers are to be stored,
repeat steps 4 thru 6.
9. Hang up the handset.
D. FLASH Hook Function
The Flash function is used to access PBX
features or Telco line features such as Call
Waiting. The FLASH function is a 600mS
timed line beak. If the FLASH function will be
used often, store the feature into memory
location for easy access as follows:
1. Check the position of the tone/pulse
switch.
2. Lift the handset.
3. Press the “FLASH” key.
4. Press the memory location wherein the
“FLASH” is to be stored.
9
PROGRAMMING SPEED DIAL

PROGRAMMING THE TouchLite™
FEATURE DESCRIPTION
TouchLite™is a new innovation that integrated
the visual message waiting lamp and a speed
dial key into one. It allows easy access for
guests to retrieve messages.
When the message waiting lamp lights to notify
the guest that a message is waiting, a simple
press of the red TouchLite™connect the guest
to the message center or front desk.
TouchLite™also adds an additional memory
location to this telephone. (6 to 11 total speed
dial memories depending on the model)
PROGRAMMING TouchLite ™
1. Check the position of the tone/pulse switch.
2. Lift the handset.
3. Press the “STORE” key.
4. Enter the numbers to be stored using the numeric
dial pad.
5. Press the red TouchLite™key to store.
6. Hang up the handset.
(figure 9 and 10)
10

OPERATION
11
PLACING A CALL USING THE HANDSET
?? Lift the handset.
?? Dial out by using the numeric dial pad or by pressing a speed
dial location.
RECEIVING A CALL USING THE HANDSET
?? Lift the handset when ringing.
HANDSET VOLUME CONTROL
The handset volume control increases the volume of the handset.
When the handset is off hook, press the volume control key to increase
the headset volume. The volume control is a HI/LOW operation and is
hearing aid compatible.

CARE AND MAINTENANCE
Wipe the telephone with a damp cloth occasionally to keep it looking new.
Do not use harsh chemicals, cleaning solvents, or strong detergents to clean
the system.
Keep the telephone dry. If it gets wet, wipe it dry immediately. Liquids
might contain minerals that can corrode the electronic circuits.
Use and store the telephone only in normal temperature environments.
Temperature extremes can shorten the life of electronic devices, damage
batteries, and distort or melt plastic parts.
Keep the telephone away from excessive dust and dirt that can cause
premature wear of parts.
12

SERVICE
When problems arise during installation or service that cannot be resolved using this or related
documents, contact the TeleMatrix Technical Service department 8:30a.m. -4:30p.m. MST:
Toll Free: 1-800-462-9446
Direct: 719-638-8821
Fax: [phone]
Web: www.telematrixusa.com
Many times a problem is either installation or user related. Please contact TeleMatrix PRIOR to
sending a telephone to our service center for repair. In the unlikely event that a factory repair be
necessary:
1. Include a brief description of the trouble that you are experiencing.
2. Include a proof of purchase for a repair under warranty.
3. Send the telephone prepaid by UPS or Parcel Post insured to:
TeleMatrix, Inc.
Customer Care Center
5025 Galley Road
Colorado Springs, CO. 80915
TeleMatrix will pay to return the repaired telephone to you. Allow 2-3 weeks for delivery.
13

STATEMENT OF LIMITED WARRANTY
TeleMatrix, Inc. and TeleMatrix Equipment, LLC (TMX) warrants to its [original end customer] [purchaser] that Spectrum, Spectrum Plus and Marquis
branded products manufactured by TMX are free from defects in materials and workmanship for five (5) years after the date of purchase, and Regency
branded products manufactured by TMX are free from defects in materials and workmanship for three (3) years, other than the following products for
which the warranty period shall be one (1) year: handset batteries, either NiCd or NiMH, used in TMX cordless products. If a product fails this warranty
during the warranty period, TMX will, at its option, either repair or replace the defective product or parts, or deliver replacements for defective products
or parts on an exchange basis at no additional charge to the customer except as set forth below. Repair parts or replacement products may be either
new or reconditioned. Products or parts returned to TMX under this warranty will become the property of TMX. Warranties on products repaired by
TMX expire at the termination of the original warranty period.
This limited warranty does not cover:
1. Products or parts which are damaged, abused or misused;
2. Any damage resulting from improper installation, maintenance or operation of the product;
3. Damage resulting from unauthorized modification or repair of the product, or from improper connection of the product to otherequipment;
4. Cords, connectors and replaceable batteries;
5. Damage in transit to the TMX repair facility;
6. Any product or part unless proof of date of purchase is submitted with the product when returned for warranty repair; or
7. Costs incurred by the customer in removing and shipping the product to TMX for repair or replacement, and costs of reinstallation of the
product.
8. Products or parts which are not owned and used by the original end user customer.
The cost and risk of loss or damage for sending the product to TMX will be borne by the customer.
TMX EXPRESSLY DISCLAIMS ALL WARRANTIES EXCEPT THE LIMITED WARRANTY SET FORTH HEREIN, WHICH IS THE SOLE AND EXCLUSIVE WARRANTY OF THE
PRODUCT, AND IS IN LIEU OF ALL OTHER WARRANTIES, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED, OR STATUTORY. THERE ARE NO IMPLIED WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THE CUSTOMER’S SOLE REMEDY UNDER THE TMX WARRANTY SHALL BE REPAIR OR REPLACEMENT
AS PROVIDED ABOVE. IN NO EVENT WILL TMX BE LIABLE TO CUSTOMER OR ANY OTHER PARTY FOR ANY INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES,
INCLUDING, WITHOUT LIMITATION, DAMAGES OF LOST PROFITS, LOST REVENUES, LOSS OF USE OF FACILITIES OR EQUIPMENT, OR COST OF SUBSTITUTE
EQUIPMENT ARISING OUT OF THE USE OR INABILITY TO USE THIS PRODUCT, EVEN IF THE CUSTOMER HAS ADVISED TMX OF THE POSSIBILITY OF SUCH DAMAGES.
TMX LIABILITY FOR DAMAGES SHALL NOT EXCEED THE PURCHASE PRICE OF THE DEFECTIVE PRODUCT.
This limited warranty is non-transferable without the prior written approval of TMX. It gives the customer specific legal rights. The customer may
have other rights which vary under local law. Some jurisdictions may not allow limitations on the term of an implied warranty or exclusions or
limitations of incidental or consequential damages.
WARRANTY
14

252-0265 (2800MW10)
Revision May 1, 2003
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