Telematrix 2 Line trimline User manual

USERS GUIDE
2 LINE
TRIMLINE
TELEPHONE
c Copyright TeleMatrix Inc.2004

Congratulations on the purchase of your
TeleMatrix 2-line Trimline telephone.
This telephone is a precision electronic
device designed and manufactured with
the highest quality components and work-
manship that requires minimum maintenance.
please be sure to read the contents in this
user’s guide to become familiar with
its features and functionality.
1
INTRODUCTION

Table Of Contents
Introduction 1
Features 3
Controls 4
Definition Of Controls 5
Installation 6
Parts Checklist 7
Wall Mounting 10
Permanent Mounting 12
Switch Setting 13
Operation 17
Care & Maintenance 18
Service 19
Warranty 21
2
CONTENTS

•Two Line Operation
•Tone/Pulse Dialing (selectable)
•Message Waiting Lamp (90VDC Neon)
•Convenient Data Port
•Hold Key
•Line Status Indicators
•Handset Volume Control
•Flash Function (600mS)
•Dial In Handset
•Last Number Redial
•Hi/Low Ringer Volume Control
•Desk Or Wall Mountable
•Secured, Permanent Mounting Option
•Fully Modular
•90VDC Neon or low Voltage LED Selectable
Selectable Message waiting
3
FEATURES

4
CONTROLS

1. Tone/Pulse Switch
Used to select touch-tone or rotary pulse dialing.
2. Redial key
Used to automatically re-dial the last number dial.
3. Flash Key
Provide a 600mS time line break.
4. Message Waiting Lamp
Visual indicator to tell you that a message is waiting
or that the line is ringing.
5. Hold Key
Used to place a caller on hold.
6. Line Selector Keys
Used to select Line1 or Line2 when placing or
answer a call
7. Line Status Indicator
LED indicators to show that the line is ringing,
in-use or on hold
8. Ringer Volume Control
Switch to adjust the loudness or the ringer.
9. Data Port
Used for plugging in a laptop, modem, fax, etc.
10. Line Reset Key
Used to reset the line to place another call.
11. Handset Volume Control
Amplifies the volume of the receiver.
12. Dialpad
Large keys used for outbound dialing.
13. Message waiting selector switch
Select optional 90VDC Neon or low voltage LED
message waiting.
5
DEFINITION OF CONTROLS

Caution
•Never install telephone wring during a lightning
storm.
•Never install telephone jacks in wet location
unless the jack is specifically designed for wet
locations.
•Never touch un-insulated telephone wires or
terminal unless the telephone line has been
disconnected at the network interface.
•Use caution when installing or modifying
telephone lines.
6
INSTALLATION

Parts Checklist
The following parts are packaged with your
TeleMatrix Trimline Telephone:
1. 15-foot Modular telephone line cord.
2. 5-inch Modular telephone line cord.
3. 10-foot Modular coiled handset cord.
7
INSTALLATION

Connecting The Line Cord
Plug one end of the 15-foot modular telephone
line cord into the receptacle on the bottom of
the base unit. Route the cord through the cord
channel provided. Plug the remaining end of
the line cord into a standard telephone outlet.
8
INSTALLATION

Connecting The Handset Cord
Plug one end of the modular coiled handset
cord into the receptacle located on the left
side of the base unit. Plug the remaining end
into the receptacle on the handset.
9
INSTALLATION

Wall Mounting
The TeleMatrix Trimline telephone can be wall
mounted to a standard telephone wall jack plate.
Using the 5-inch line cord , plug one end into the
receptacle on the bottom of the base unit. The
remaining end will plug into the wall jack. Carefully
align the slots on the bottom of the base unit with
the wall mount studs on the jack plate. Once aligned,
slide the base unit onto the studs and snap the base
unit into place.
10
INSTALLATION

Handset Retaining Clip
The handset retaining clip must be activated
to hold the handset when wall mounting the
telephone. To activate, remove the clip, rotate
it 180º and snap it back into place.
11
INSTALLATION

Security Mounting Option
The TeleMatrix Trimline base unit can be perma-
nently attached to the wall using screws. This
mounting option is ideal for areas requiring security.
Underneath the index card are two (2) mounting holes.
To locate, remove the clear plastic overlay and the
paper index. Attach the base unit to the wall using
appropriate screws for your application.
(screws not included)
12
INSTALLATION

Tone/Pulse Switch
The Tone/Pulse switch is located underneath a cover
plate located on the handset. Use a sharp pointer to
remove the switch cover plate to expose the switch.
Set the switch to the proper dialing mode that is com-
patible to your line service. If your lines are equipped
with “touch-tone” service, set the switch to the “Tone”
position. If you do not have “touch-tone” service, set
the switch to the “pulse” position. The “Pulse” setting
will electronically simulate rotary dialing.
13
SWITCH SETTINGS

Ringer Volume Control Switch
There are two (2) slide switches located on the left
side of the base unit that is used to adjust the loudness
of the ringing sound. A “low” and “high” setting
are provided . Select the desired loudness by
sliding the switch in the appropriate position.
14
SWITCH SETTINGS

24/48/Off Line Voltage Switches
There are two (2) 3-position slide switches located on
bottom of the telephone underneath a plastic cover.
Remove the cover using a sharp pointer, the line
voltage switches are factory set for 48-volts. If
you PABX system operates at 24-volts, slide the
switch to the ‘24V’ position. The line can be
switched ‘OFF’ if a telephone line is not connected
to that line appearance.
15
SWITCH SETTINGS

Message Waiting Switch
This telephone is standard equipped to support
eight high voltage (90VDC Neon) or low voltage
(LED) Message waiting systems, A selector
switch is provided underneath the faceplate for
security. The options are:
NEON = 90 VDC NEON
LED = LOW VOLTAGE
Note: The switch is factory set to the “Neon”
position.
16
SWITCH SETTINGS

A. Line Status Indicators
The 2-line TrimLine is equipped with LED
indicators to show the current status of the
telephone lines. They are :
•Ringing Line: LED is blinking red
•Line In-Use: LED is steady green
•Line On Hold: LED turns from green (in-use)
to red (hold) on telephone that places the
call on hold. All remote extensions show
green (in-use)
B. Placing A Call
•Press either Line 1 or Line 2 selector key that
does not show a green in-use indication.
•Lift the handset.
•Dial out using the numeric dial pad.
C. Receiving A Call
•On an incoming call, the telephone will ring
and the line status indicators will show blinking
red.
•Select the line key for the line that ringing
•Lift the handset.
D. To Place A Call On Hold
•Press the Hold key. The call will automati-
cally be placed on hold. The line status indi-
cator will turn from green to red.
•Hand up the handset.
•To return to the held call, select the appropri-
ate line key and lift the handset.
•Note: The telephone has an electronic hold
feature. The call on hold can be released from
a remote extension
17
OPERATION

18
Keep the telephone dry. If it gets wet on the out-
side, wipe it dry immediately. Liquids might con-
tain minerals that can corrode the electronic cir-
cuits. Do not touch the unit if submerged in water.
Call for assistance.
Use and store the telephone only in normal tem-
perature environments. temperature extremes can
shorten the life of electronic devices, damage bat-
teries, and distort or melt plastic parts. Avoid direct
sunlight.
Keep the telephone away from excessive dust and
dirt that can cause premature wear of parts.
Wipe the telephone with a damp cloth occasion-
ally to keep it looking new. Do not use harsh
chemicals, cleaning solvents, or strong detergents
to clean the unit.
CARE & MAINTENANCE

When problems arise during installation or service that
cannot be resolved using this or related documents, contact
the TeleMatrix Priority Care Department, Monday through
Friday, 8:30a.m. - 4:30p.m. MST:
Toll Free: 1-800-462-9446
Direct: 719-638-8821
Fax: [phone]
www.telematrixusa.com
Many times a problem is either installation or user
related.Please contact TeleMatrix PRIOR to sending a
telephone to our service center for repair.In the unlikely
event that a factory repair is necessary:
1. Include a brief description of the problem that you are
experiencing.
2. Include a proof of purchase for a repair under warranty.
3. Send the telephone prepaid by UPS or Parcel Post,
insured to:
TeleMatrix, Inc.
Priority Care Center
5025 Galley Road
Colorado Springs, Colorado 80915
TeleMatrix will pay return postage on the repaired telephone.
Allow 2-3 weeks for delivery. When immediate replacement
is required, see our FastLaneSM replacement policy on our
internet site.
19
SERVICE INFORMATION