Telematrix Spectrum Plus SP550 User manual

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CAUTION!
•Never install telephone wiring during a lightning storm.
•Never install telephone jacks in wet locations unless the jack is
specifically designed for wet locations.
•Never touch uninstalled telephone wires or terminals unless the
telephone line has been disconnected at the network interface.
•Use caution when installing or modifying telephone lines.

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Congratulations on the purchase of your TeleMatrix Spectrum
PLUSTM model SP550 Caller ID telephone. The Spectrum PLUSTM
SP550 includes advanced features that are suitable in today’s
business environment. TeleMatrix designed the Spectrum PLUSTM
SP550 to be simple to install and easy to use.
Your Spectrum PLUSTM SP550 telephone is a precision electronic
device that requires minimum maintenance. Please be sure to
read this user’s guide to become familiar with the wiring and
functionality of this product.
As specified by FCC regulation, we are required to inform you of specific
governmental and compliance regulatory requirements, safety notices,
safety instructions and other informative information. TeleMatrix, Inc.
provides this information in a separate manual. We pack the separate
Compliance and Safety Manual within each outer box or product box when
shipped.
Prior to reading this operation manual and prior to setting up your
telephone, please refer to the Compliance and Safety Manual.

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Features ......................................................................... 5
Controls ……..................................................................... 6
Part List …………………………………………………………………………………... 10
Installation ..................................................................... 11
Wall Mounting ............................……................................ 15
Switch Settings ..................….…....................................... 17
Programming ..…....................…....................................... 18
Headset Installation and Operation………............................... 36
LCD Display/Caller Identification …………………….…..……………….. 38
Operation ……………………………………………………………………………….. 56
Care and Maintenance ……………………………………………………..……. 64
Service …………………………………………………………………………………… 65
Warranty .……………………………………………………………………………….. 66

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•One Line Operation
•SteelTrapTM Memory Technology (No Batteries Required)
•FreeSpeechTM Talk Feature: Allows Free Toggle between Handset, Headset and Speakerphone.
•Administrator Programming (Fixed): Dialing Access Number, Local Area Code Recognition, Live Keypad Dialing, Restrict
1+ Toll Restriction, Pause Timing, Flash Timing, Voice Mail Access including Secure Password Dialing, CID Records Log
•User Programming (Variable): Manual Date and Time, Multiple Language Options, Ring Volume, Ring Tone Adjustment,
Speed Dial Memory
•Large, Contrast Adjustable, Backlit LCD Display Shows:
- 100 Memory Phonebook with Auto Entry from 100 Scrolling Caller ID Call Records
- Programmable Date & Time
- Edit Capable Name and Number
- Number of New Messages and Total Messages
- Dialing Verification
- Elapsed Call Timer
- Functional Icons
•Type II Caller ID (Caller ID with Call Waiting)
•100 Name and Number Call Log with Editing, Scrolling, Call Back and Delete
•100 Name and Number Edit Capable Phonebook
•Visual Message Waiting Indication*– Auto Detection for SDT, FSK, NEON; LED uses switch.
•TouchLiteTM One Touch Message Retrieval Key
•2-Way Speakerphone (Half Duplex)
•Headset Port with ON/OFF Switch (built-in Amplifier)
•Microphone Mute
•Eleven (11) Speed Dial Keys
•Electronic Hold with LED Indicator (Line Hold or System Hold)
•Audible Ring Tone (4 selections)
•Speaker, Headset, and Ringer Volume Control (8 selections including OFF)
•Convenient Data Port
•ADA Compliant Handset with 8-step Volume Control
•Disconnect Key to Activate New Call
•Last Number Redial
•Programmable Flash Key
•Programmable Pause Key
•Wall Mount or Desktop Placement

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TOP PANEL
(14)
(17)
(15)
(19)
(18) (16)
(2)
(3)
(4)
(5)
(6)
(7)
(1)
(12)(9)
(13)
(10) (11)
(8)
Volume
Contrast

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1. Speed Dial Feature Keys……………..… Eleven (11) one-touch keys used for speed dialing.
2. Disconnect Key ……………………...…….. Used to disconnect the line or place a new call.
3. Store Key……………………………….….….. Used to program user features.
4. Pause Key ...............................… Used to place a timing delay when dialing.
5. Redial Key ......................…………… Redials the last number dialed.
6. Flash Key ..................……………..…. Provides a timed line break.
7. Mute Key …………………………….………... Disables the handset and speaker phone microphones.
8. Numeric Dial Pad ………………...………. Used for dialing.
9. Hold Key ………………………………..…….. Lighted key used for placing callers on hold.
10. Headset ON/OFF Key ……………………. Lighted key used to turn the headset ON or OFF.
11. Speaker Key .………………................ Used to turn the speakerphone ON or OFF.
12. Volume Bar …………………..………………. Adjusts the loudness of the handset receiver, the head
set, and/or the speaker.
13. Handset ……………………………….……... Hearing-aid compatible handset.
14. Dial Key ..………................……....... Used to automatically dial the number displayed on the
LCD.
15. Delete Key ……………………………..……. Deletes stored Caller ID records and Phonebook
(PhBook) records.
16. Up and Down Scroll Key ..….......... Used to scroll Caller ID and Phonebook (PhBook)
records.
17. TouchLiteTM Key...……………………...... Message Waiting Lamp (LED indicator) that blinks
to indicate a new message in the user’s voice mail
box (user must be subscribed to a messaging system).
18. LCD Display ...............……........... Large adjustable back-lit display that shows Caller ID,
number of calls received, date and time, and call log.
19. Phonebook (PhBook) Key ……………. Used to access names and numbers in the Phonebook
(PhBook) directory.

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BOTTOM PANEL

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1 Data Port ..................................... Convenient port to connect a computer,
modem, fax or answering device.
2 Line Jack ………………………………………... Modular receptacle for connecting the
line cord.
3. Headset Jacks ............................. Convenient RJ port or 2.5mm coaxial port used
to connect an optional headset.
4 Handset Jack ............................... Connection for handset coil cord.
5. Power Adapter Receptacle ……..……… For optional coaxial power adapter.
6 Low Voltage MW Switch ………………… Used to select LED Message Waiting On or OFF.
7 Hold Key Switch ……………...…………… Used to select standard line hold or
programmable system hold.
8 Elevation Stand Lock ……………………… Used to “lock” the elevation stand.

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Parts Check List
The following parts are included with the Spectrum PLUSTM SP550:
NOTE: Spectrum PLUSTM Line Cords are 6-Pin 6-Conductor Line cords
(6P6C line cord). Replacement Line Cords must be same.
1. Base Unit
2. Handset
3. Two (2) 15-foot Modular telephone line cords.
4. 10-foot Modular coiled handset cord.
5. 6-inch Modular wall mount line cord.
6. Power Adapter.
7. Twenty-two (22) Speed Dial Preprinted Keycaps
8. Four (4) Additional Clear Keycaps
9. Two (2) Index Sheets
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Contrast

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Power Outlet Configuration
The Spectrum PLUSTM Series telephone requires external power from a standard 120V
outlet (60Hz).
Caution
•Never install telephone wiring during a lightning storm.
•Never install telephone jacks in wet locations unless the jack is
specifically designed for wet locations.
•Never touch uninstalled telephone wires or terminals unless the
telephone line has been disconnected at the network interface.
•Use caution when installing or modifying telephone lines.
IMPORTANT!
The telephone will not function if the line cord connections are not correct. Be sure that
the telephone line cord connections are not reversed (“LINE”/”PHONE”). Attach the line
cords to the power adapter and the wall before connecting to the telephone. Spectrum
PLUSTM Line Cords are 6-Pin 6-Conductor Line cords (6P6C line cord) . Replacement Line
Cords must be same.
!

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120V AC Outlet Recovery Power Adapter (provided)
The 120 VOLT AC OUTLET RECOVERY POWER ADAPTER is an featured TeleMatrix
product. It provides both the telephone lines and the power source in one cable
(6P6C line cord) and is designed to recover the use of the power outlet.
Connector Configuration
The 120 Volt Outlet Recovery Power Adapter has two (2) modular jacks. One
jack is labeled “LINE” and the other jack is labeled “PHONE”. These jacks allow
for a fully modular installation.
Power Adapter “LINE” Connection
The power adapter “LINE” connection is
used to connect the telephone line from
the wall jack to the power adapter.
Using one of the 15-foot modular
telephone line cords, connect one end of
the cord to the RJ14 telephone jack on
the wall or base board. The remaining
end of the cord plugs into the “LINE” side
of the power adapter.
L2L1 +L 2
N E L
_
Power Adapter “PHONE” Connection
The power adapter “PHONE” connection
is used to provide both the telephone
lines and the power source to the
telephone. Using one of the 15-foot
modular telephone line cords, plug one
end of the line cord into the back of the
telephone. Plug the remaining end to
the power adapter jack labeled
“PHONE”.
E H N O P
OUT
Troubleshooting Note: If there is no power to the telephone
after connecting the line cords, check to see if the line cords
are inserted on the opposite sides of the adapter.
IN

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Completing the Power Installation
If the installation is correct, the
information shown at the right will be
displayed on the LCD.
If the LCD does not display words and
numbers, check your power
connections.
02/27 pm12:26
-00- -00-
NEW TOTAL
Installing The Wall Power Adapter
(Optional Component)
This component is best used when wall
mounting the telephone. To install,
simply plug the power adapter into a
standard 120V AC power outlet. A
mounting hole is provided to secure
the power pack to the AC wall outlet.
Plug the AC power pack directly into
the wall outlet and then plug the coax-
ial connector into the receptacle
marked “POWER” located on the back
of the telephone.
ORDER SEPERATELY
120V AC POWER
POWER

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Connecting the Handset Cord
A 10-foot modular coil handset cord is
provided. (Be sure that the wall/desk
elevation stand has not been attached).
To install the cord, simply plug the
short end of the handset cord into the
modular jack on the handset. The long
end of the handset cord plugs into the
jack labeled “Handset” located on the
bottom of the Spectrum PLUSTM base
unit. Place the line cord into the hand-
set coil cord channel located directly
below the jack.
Installing the Keycaps
Twenty-two (22) preprinted named
feature keycaps are provided to identify
the speed dial key.
There are eleven (11) clear keycaps
already installed. To install preprinted
keys, remove the clear keycap by
simply pulling up. Replace with the
preprinted keycaps or place hand
written paper index sheets under a
clear keycap. Program each speed dial
key for the specific function of the key.
There are four (4) additional clear keycaps and two (2) index sheets provided as
spares. Use these for your own personal speed dial identities. Write the speed dial
name on the blank speed dial index cards and insert into the blank keycaps. Place
the keycap on the correct memory speed dial location. (see index sheets provided
in box).
Handset Cord
PLASTIC KEYTOP
PLASTIC TOP CABINET
CLEAR "SNAP-ON" KEY CAP
PLASTIC TOP CABINET
OR SILK SCREEN KEY CAP
The twenty-two preprinted keycap names are below:
Call Fwd On Call Back Paging Skip Msg Information
Call Fwd Off Cancel Call Back Ring Again FF Msg 911
Transfer Call Park Save Msg Rew Msg
Conf Call Pick-up Del Msg Emergency
DND Group Call Pick-up Rpt Msg Help Desk
NOTE: For speed dial programming instructions,
see the section on “Programming Procedure For
Spectrum PLUStm Speed Dial Features” in this
manual.

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Wall Mounting the Spectrum PLUSTM Telephone
To install the wedge for desk mounting, be sure the lock mechanism is positioned to the left
clear of the locking arm. Place the wedge in the slots, wide end toward top of phone base
unit, and slide the wedge upward into position. Lock the wedge into place.
Desk Mounting
2. The Spectrum PLUSTM has provisions for a
mounting wedge that must be correctly positioned.
This wedge allows the telephone to be viewed at a
correct angle when the phone is wall mounted.
Remove the wedge from the phone base (figure 2).
3. Secure the line cord, coil cord and any wiring in
place prior to installing the wall mount wedge. The
wall mount base has extra large wiring channels
and strain relief poles for containing the wires in a
neat and orderly way. Wrap the wires around the
strain relief poles and then secure the wires
through the channel.
4. To wall mount, place the narrow edge at the top
edge of the phone base and slide the wedge up-
ward into place (figure 3).
5. Lock the wall mount into position by sliding the
locking button to the right (figure 4).
Note: A 6-inch line cord is provided for when
the telephone is to be wall mounted. Connect
one end of the line cord to the phone jack and
the other end to the wall jack. Be sure to con-
nect the power cord and line cords before plac-
ing mounting wedge on the bottom base. An
optional coaxial power supply can be used in
place of the supplied power supply. See your
local distributor for information.
!
figure 2
Replace Mounting Wedge
figure3
Replace Mounting Wedge
figure 4
Lock Mounting Wedge
The Spectrum PLUSTM was designed to be
conveniently wall mounted without requiring
additional hardware.
Follow these easy steps:
1.The handset retaining clip must be in the correct
position to secure the handset into the handset
cradle. Engage the clip with your fingers and pull
the clip forward (towards you), rotate the clip 180º
and snap the clip back into place (figure 1). The
retaining clip cannot be removed.
RETAINER CLIP
figure 1
1. UNSNAP
2. R O TATE 1 80 .
3. SN AP INTO P LA CE.
NOTE: CLIP IS
1.LIFT CLIP OUT WITH
FINGERS. IT CANNOT BE
REMOVED BECAUSE IT
IS SPRING LOADED.
2. ROTATE THE
CLIP 1800AND
IT WILL SMAP
BACK INTO THE OPPO-
SITE POSITION. AN


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Message Waiting Light Indicator
The Spectrum PLUSTM telephone has a
Message Waiting (MW) Light Indicator (figure
1). The indicator will blink to indicate that a
new message is in the user’s voice mailbox.
The Spectrum PLUSTM supports the following
telephone or PBX supplied message waiting
signals:
1. Telephone Company VMWI Service* (FSK
signal compatible, subscription to local
telephone company is required).
2. Or, Audible Stutter Dial Tone (SDT) signals
provided by local telephone company.
3. Or, 90-Volt NEON message waiting light
indicator signal provided by a PBX.
4. Low Voltage LED message waiting light in-
dicator light signal is provided by a PBX
The PBX system or telephone service provider
has to activate the voice mail feature for the
light to illuminate and work properly. Be sure
that your telephone service provider or PBX
system has the compatible messaging service
available in your area or facility.
figure 1
Message Waiting Light Indicator
NOTE: The Spectrum PLUSTM
telephone automatically reads the
Message Waiting (MW) signals
supplied by your service provider.
The LED signal supplied by a PBX
must have the LED Voltage switch
which is located on the back of the
telephone in the correct
position to operate the LED. See
the next page for instructions.
!
Feature Note: Message ON/OFF Notification.
Use this feature when alerting another that a saved message is in voice mail for that person or
use this feature when you simply want to turn the light off.
Be Aware: If there is a new incoming message and the telephone company continues to send
a new signal this light will re-activate. This will occur only when there is a new voice mail that
has not been heard.
How To Use: When on-hook, Press the “*” key for 3 to 5 seconds and the Message LED will
automatically turn on. At any time press “*” key for 3 to 5 seconds ,Message LED will turn off.
f
*Definition: VMWI is Visual Message Waiting Indication. This option requires a
subscription to your local telephone service provider for TouchLiteTM to activate.
d

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System Hold Feature Option Switch
A feature switch for different hold
functions is located on the bottom of
the phone. The switch options are
standard “LINE Hold” or programmable
“System Hold”*.
The standard “Line Hold” allows for
normal hold function operation. The
programmable “System Hold”* feature
is used for optional PBX system
operations.
The switch default is set at the factory
as standard “LINE Hold”.
* Programming “System Hold” is an Administrator
function. To program System Hold, follow the
speed dial instructions in this manual. To store the
dialing pattern, press the HOLD key in place of the
memory location.
LOW VOLT MW
ON OFF
LOW VOLT MW
ON OFF
Low Voltage LED Switch
A low voltage LED switch is located on
the bottom of the phone. The switch
options are ON or OFF. The factory
default is OFF.

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The Spectrum PLUSTM requires simple initial programming to set up the telephone.
One program mode is designed for Administrator set up and one program mode is for
User set up and use. Administrator programming features separate critical operating
set up information from the user telephone functions.
Programming Set Up Of the Spectrum PLUSTM Telephone
ENTER ACCESS NO. Set up pre-dialing number sequence, i.e. outside line.
ENTER AREA CODE Set up local area code to recognize local incoming calls.
LIVE DIALPAD Set up either using keypad dialing with automatic speaker activation, or using key pad
dialing, pressing dial key to activate.
RESTRICT 1+ Long distance restriction. Restrict any outgoing number dialing that begins with a “1” .
FLASH TIME SET Set up flash timing 100mS to 1000mS. Default 600mS.
PAUSE TIME SET Set up pause timing 1.0mS to 5.0mS. Default 3.6mS.
VOICE MAIL NO. Set up voice mail number. Add your PIN with seconds of wait time to get access to
messages. PIN number characters will not be displayed.
CID RECORDS LOG SET Set up CID record log TOTAL or EACH.

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The Spectrum PLUSTM requires simple initial programming to set up the telephone.
The program is designed for one Administrator and one or more users. Administrator
programming features separate critical operating set up information from the user
telephone functions.
Programming Set Up Of the Spectrum PLUSTM Telephone
The Spectrum PLUSTM Quick Programming Guide is a summary list of set up options.
Additional detailed instructions are provided in the manual.
The Administrator Quick Program Guide for the Spectrum PLUSTM Telephone
Set up pre-dialing number
sequence, i.e. outside
Programming is initiated
by holding down the
“STORE” key for six
seconds.
VOICE MAIL NO.
PIN NUMBER
SECOND OF WAIT?
Set up voice mail
number. Add your
PIN with seconds of
wait time to get
access to messages.
PIN number charac-
ters will not be
displayed on the
LCD.
LIVE DIALPAD XXX
PRESS 1=ON 2= OFF
Set up either using key-
pad dialing with automatic
speaker activation, or
using key pad dialing,
pressing dial key to
activate.
PAUSE TIME x.x S
Set up pause timing 1.0S
to 5.0S. Default 3.6S.
Set up flash timing
100mS to 1000mS.
Default 600mS.
Long distance restriction.
Restrict any outgoing
number dialing that
begins with a “1” .
Set up local area code to
recognize local incoming
calls.
ENTER ACCESS NO.
STORE
FLASH TIME SET
RESTRICT 1+
PRESS 1=YES 2= NO
ENTER AREA CODE
ALL SETUP OK
CID RECORDS LOG
1 = TOTAL 2 = EACH
Set up the Caller Log
record display to
show same caller
separately logged or
show same caller in
one line display with
number of incoming
total calls.

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STORE
Programming is initi-
ated by quickly press-
ing the “STORE” key.
SETUP MONTH:01
SETUP DAY:01
AM=1 PM=2
SETUP HOUR:01
SETUP MINUTE:01
Set up date and time
RING TONE 1- - 4
RING VOLUME 1- - 8
-1- -2- -3-
ENG FRA ESP
Set up language
Set up ringing options of
ring tone (4 tones) and
ring volume (8 steps).
Press keypad number
for sample of ringing
tone or volume.
Set up is complete.
The Spectrum PLUSTM Quick Programming Guide is a summary list of set up options.
Additional detailed instructions are provided in the manual.
The Users Quick Program Guide for the Spectrum PLUSTM Telephone
The Spectrum PLUSTM requires simple initial programming to set up the telephone.
The program is designed for one Administrator and one or more users. Administra-
tor programming features separate critical operating set up information from the
user telephone functions.
Administrator and User Set Up of the Spectrum PLUSTM Telephone
Note: the date and
time will automatically
set if your telephone
line is equipped with
Caller ID. The date and
time will be set by an
incoming ring.
ALL SETUP OK
SETUP TIME MODE
PRESS 1=12 2=24