Telos IQ6 TELCO Instruction Manual
Quick-Start inStallation GuidenetWork conFiGuration (cont.) client conFiGuration XScreen Quick SetuP
REQUIRED EQUIPMENT, CABLES, AND ACCESSORIES:
Items you need to supply:
• ConfiguredEthernetswitchandaPCconnectedtoyournetwork
orastandalonePC.IfconfiguringwithastandalonePC,an
Ethernetcableisrequired.
• ForHx6audiosetuponly:Theappropriatenumberandtype
ofbalancedaudiolinecablesneededtoconnectthesystem
toyourconsole.
Included items:
• TelosiQ6TelcoGatewayor
Hx6TalkshowSystem
• ACPowercable
• Ethernetcable
• Rackmounthardware
Thereareafewadditionalitemsrequiredforasuccessfulinstallation.Checkthelistbelowandmakesure
youhavewhatyouneed.
WehavemadetheseTelosSystemseasytosetupandconfigure.Thisquick-startguidewilltakeyouthrough
thebasicstepstoconfigureyournewiQ6orHx6tostartdeliveringnohasslecalleraudiotoyourshowinnotime.
Beforewegetstarted,let’smakesureyouhavewhatyouneed.
tHank You For PurcHaSinG tHe teloS iQ6 telco GateWaY
or HX6 talkSHoW SYStem
teloS iQ6 telco GateWaY
teloS HX6 talkSHoW SYStem
1. Connect one end of the Ethernet cable to the
Livewire/100BT port (J) on the back of the iQ6/
Hx6. Connect the other end of the Ethernet cable
to a configured Ethernet switch (K) to access the
system from a network connected PC. Note: The
systemmayalsobeconfiguredusingastandalone
PCbyconnectingoneendofaEthernetcabletothe
Livewire/100BT port on the back of the iQ6/Hx6.
ConnecttheotherendoftheEthernetcabletothe
EthernetportonastandalonePC.
2. Open a web browser and type the assigned IP
addressintheURLfield(L).
3. The Telos control center will launch for your
system.FromtheHomescreen(M),click“Livewire
Configuration”(N).
4. A screen will appear (O), prompting you for
authentication. When prompted, enter user name
"user",passwordisleftblank.
5. On the Livewire screen (P), assign the desired
Livewire channel number in the channel field (Q).
The Livewire channel can also be assigned for the
ProgramonHold(POH)sourceifyouhaveone.
6. Clickthe“Apply”buttontoassignthevalues.
7. FromtheHomescreen(M),click“Telco”(R).
8. OnthePOTSInterfaceSettingsscreen(S),confirm
the correct country is selected from the “POTS
Country”dropdownmenu(T).
liVeWire conFiGuration
continue to client conFiGuration
Basic configuration is complete. Your system is
ready for client configuration. Continue to the “Client
Configuration”instructions.
©2016TLSCorp.,AllRightsReserved. 1490-00090-001—QUICKSTARTGUIDE:iQ6/Hx6C16/17017
iQ6 & HX6 uSerS
TheiQ6andHx6supportuptotwelveclientconnectionsusinganycombinationsofthesystemsbelow.
ForAxiaiQConsoleandVSet6,pleaserefertotheirrespectivemanualsforsetupinstructions.Ifyouare
configuringXScreen,pleaserefertotheXScreenQuickSetupinthisguide.
Your SetuP iS comPlete!
That’s it! You are now ready to experience the Telos
iQ6/Hx6foroptimalcalleraudioqualityandXScreenfor
enhancedcallcontrol.
NOTICE: XScreen is available as a FREE Lite version.
When you install XScreen for the first time, you will
receive a 90-day free trial license for the Full version.
After 90 days you can continue to use the full version
withanannualsubscription,orcontinuetousetheLite
versionfreeofcharge.
1. Visit http://www.xscreen2.com (U) and complete
theshortcloudregistrationprocess.Youwillcreate
an XScreen cloud account, enabling you to login to
xscreen2.com,downloadthesoftwareandmanage
your license. Your cloud account is encrypted and
onlyavailabletoyou.Fullsetupdetailscanbefound
intheUserManual.
2. Double-clickonthedownloadedXScreeninstallerto
installtheXScreensoftwareontoyourPC.
3. Ascreen(V)willpromptyoutologintoyourXScreen
cloudaccount,entertheemailaddressandpassword
ofyournewlycreatedXScreenaccount.
4. Onceloggedin,ascreen(W)willpromptyouforIP
addressinformation.EntertheassignedIPaddress
ofyouriQ6/Hx6intheIPaddressfield.
5. Once installed, double click the XScreen desktop
icontolaunchXScreenclient.
6. Ifyoursystemhostsmultiplestudiosorshows,you
willbepromptedtoselectwhichstudioconfiguration
(X) and show profile (Y) you wish to control with
XScreen.Note:HX6andiQ6usersorVXuserswitha
singlestudiowillnotrequirethisinformation.
7. Refer to the XScreen manual for additional
instructionstoconfigureyourXScreensoftwarefor
yourshow.
XScreen call ScreeninG SoFtWare conFiGuration
not uSinG XScreen? Your SetuP iS comPlete!
That’sit!Onceyourclienthasbeenconfiguredaccordingtotheinstructionsinyourmanual,
youarenowreadytoexperiencetheiQ6/Hx6foroptimalcallerquality.
XScreen uSerS
Continueto“XScreenQuickSetup".
XScreen
VSet6Axia iQ Console
L
M
R
N
O
P
Q
S
T
U
V
W
X
Y
audio conFiGuration For HX6 (HX6 uSerS onlY) audio conFiGuration (cont.)initial Set uP netWork conFiGuration
1. From the statusscreen(C),press anyofthethree
keys to the right of the LCD display to access
configurationoptions.
2. Press the down arrow key (D) until “Telecom”
ishighlighted.Thenpressthe“OK”key(E).
3. Press t h e d o w n a r r o w k e y ( D ) u n t i l “ P O T S ”
ishighlighted.Thenpressthe“OK”key(E).
4. Press the down arrow key (D) until “Country”
is highlighted. Then press the “OK” key (E). Press
the up (F) and down (C) arrow keys to locate and
highlightyourcountry.Thenpressthe“OK”key(E).
Note:Ifyourcountryisnotlisted,useCTR21orUSA.
continue to additional conFiGuration
Hx6 User? Continue to the ”Audio Configuration”
instructions.
iQ6 User? Skip “Audio Configuration” instructions and
continuetothe“NetworkConfiguration”instructions.
eStabliSH a miX minuS outPut on Your conSole
1. Amixminusisamixofallofthesourcesthecallershallhear,minustheoutputoftheTelos.Thisis
necessarybecausethecallerscanalreadyhearthemselvesoverthephoneline,soitisnotnecessary
(andundesirable)tosendthecallers’audiobacktothemviathehybrid.
2. DetermineyourMixMinusconfiguration,thenproceedtotheappropriatestepbelow.
Hx6-Rear
aSSiGn an iP addreSS
1. Fromthestatusscreen(C),pressanyofthethree
keys to the right of the LCD display to access
configurationoptions.
2. Press the down arrow key (D) until “System”
ishighlighted.Thenpressthe“OK”key(E).
3. Press the down arrow key (D) until “Networking”
ishighlighted.Thenpressthe“OK”key(E).
4. Press the down arrow key (D) until “IP Address”
ishighlighted.Thenpressthe“OK”key(E).
5. Press the up arrow key (F) to begin to enter a
value at the cursor position. Press the up/down
arrowkeys(F/D)toselectthedesiredinteger,once
selected,press the “OK” key(E). Besure to note
the IP address for additional configuration. Once
thevalueiscomplete,pressthe“OK”key(E).
1. Install youriQ6orHx6ina1RUhighspaceonastandard19”rack.
2. Connect upto6RJ-11cablesfromyourPOTSTELCOsystemtothe“TELCOINTERFACE”ports(A).
3. ConnecttheiQ6/Hx6toACMains(B).
PHYSical connectionS
on-board telco Set uP
iQ6-Rear
D
E
D
E
D
E
F
D
E
D
E
D
E
F
C
C
TelosrecommendsconnectingyourHx6toprofessional-gradeaudioequipmentwithbalancedaudioconnections.
IfyourHx6mustconnecttosemi-pro"unbalanced"audioinputsoroutputs,werecommendusingatwo-way,
externalbalanced/unbalancedlinelevelconverter.Commonmodelsincludethe"Matchbox","ProMatch",and
"CleanBoxPro",aswellasothermodelnames.
SEPARATE - (Default) - each hybrid has its own independent input and output.
a. ConnecttwocablestotheInput(ToCaller)XLRjacks(G).Connecttheotherendofthecablesto
thephonebusorAux1andAux2lineoutputsofyourconsole.
b. ConnecttwocablestotheOutput(FromCaller)XLRjacks(H).Connecttheotherendtotheline
inputsforthetwochannelsdesignatedforcallersonyourconsole.
tophonebusorAux1andAux2
lineoutputsofyourconsole
tolineinputsforthetwochannels
designatedforcallersonyourconsole
G G H H
SINGLE - mixing console only offers one output bus for mix minus.
a. ConnectonecabletotheInput(ToCaller)1XLRjack(G).Connecttheotherendofthecableto
thephonebuslineoutputofyourconsole.
b. ConnecttwocablestotheOutput(FromCaller)XLRjacks(H).Connecttheotherendtotheline
inputsforthetwochannelsdesignatedforcallersonyourconsole.
tolineinputsforthetwochannels
designatedforcallersonyourconsole
H H
tophonebuslineoutput
ofyourconsole
G
SINGLE MONO OUT - mixing console only offers one output bus for phone mix minus and one input channel for callers.
a. ConnectonecabletotheInput(ToCaller)1XLRjack(G).Connecttheotherendofthecabletothe
phonebuslineoutputofyourconsole.
b. ConnectonecabletotheOutput(FromCaller)1XLRjack(H).Connecttheotherendofthecableto
thelineinputforthecallerchannelonyourconsole.
tophonebuslineoutput
ofyourconsole
G
tolineinputforthechanneldesignated
forcallersonyourconsole
H
EthernetSwitch
inStallation HelP
For more details about the Telos iQ6, or to download
thefullmanualpleasevisit:
https://www.telosalliance.com/Telos/iQ6
For more details about the Telos Hx6, or to download
thefullmanualpleasevisit:
https://www.telosalliance.com/Telos/Hx6
Ifyouhavemorequestions,calltheTelosAlliance24/7
Support Team at +1 (216) 622-0247, or email us at
support@telosalliance.com,we’dbehappytohelpyouout.
BoththeTelosHx6andiQ6haveanEthernetconnection
on the rear panel. The iQ6 has no traditional audio
I/O; as such it is used exclusively in Livewire network
installations.AniQ6andanyVSet6'swillbeconnected
onlytoaLivewirenetworkusingqualifiedandproperly
configuredEthernetswitches.IfaTelosHx6isinstalled
using Livewire for audio I/O, then it also must be
connected to a Livewire network using qualified and
properly configured Ethernet switches. Refer to Axia
manualsandotherAxiasupportdocumentsforfurther
information about Livewire networks and qualified
Ethernetswitches.
MostusersofaTelosHx6willusethetraditionalaudio
I/O connections - analog or AES digital. The Livewire
audioI/Ocapabilitywill be disabled (thisisthe default
setting in the Hx6) and the Ethernet jack is used only
to communicate with any VSet6's or PCs running call
screeningsoftware.AsnoLivewireAudiooverIPisused
innon-Livewiresettings,asimple,unmanagedEthernet
switch may be used. This Ethernet switch provides
networkconnectionsfortheHx6tocommunicatewith
any VSet6 phones, as well as call screener PCs. When
using a switch not configured for Livewire AoIP, it's
important to never enable the Hx6's Livewire audio
capabilities, as some or all network communications
maybelostwhenLivewireisenabledontheHx6.
etHernet SWitcH connection noteSmakinG Your oWn cableS?
Ifitisnecessarytomakeyourowncablestopatchthesystemintoyourconsole,
pleaserefertotheillustrationbelowforproperconfiguration.
audio conFiGuration For HX6 (HX6 uSerS onlY) audio conFiGuration (cont.)initial Set uP netWork conFiGuration
1. From the statusscreen(C),press anyofthethree
keys to the right of the LCD display to access
configurationoptions.
2. Press the down arrow key (D) until “Telecom”
ishighlighted.Thenpressthe“OK”key(E).
3. Press t h e d o w n a r r o w k e y ( D ) u n t i l “ P O T S ”
ishighlighted.Thenpressthe“OK”key(E).
4. Press the down arrow key (D) until “Country”
is highlighted. Then press the “OK” key (E). Press
the up (F) and down (C) arrow keys to locate and
highlightyourcountry.Thenpressthe“OK”key(E).
Note:Ifyourcountryisnotlisted,useCTR21orUSA.
continue to additional conFiGuration
Hx6 User? Continue to the ”Audio Configuration”
instructions.
iQ6 User? Skip “Audio Configuration” instructions and
continuetothe“NetworkConfiguration”instructions.
eStabliSH a miX minuS outPut on Your conSole
1. Amixminusisamixofallofthesourcesthecallershallhear,minustheoutputoftheTelos.Thisis
necessarybecausethecallerscanalreadyhearthemselvesoverthephoneline,soitisnotnecessary
(andundesirable)tosendthecallers’audiobacktothemviathehybrid.
2. DetermineyourMixMinusconfiguration,thenproceedtotheappropriatestepbelow.
Hx6-Rear
aSSiGn an iP addreSS
1. Fromthestatusscreen(C),pressanyofthethree
keys to the right of the LCD display to access
configurationoptions.
2. Press the down arrow key (D) until “System”
ishighlighted.Thenpressthe“OK”key(E).
3. Press the down arrow key (D) until “Networking”
ishighlighted.Thenpressthe“OK”key(E).
4. Press the down arrow key (D) until “IP Address”
ishighlighted.Thenpressthe“OK”key(E).
5. Press the up arrow key (F) to begin to enter a
value at the cursor position. Press the up/down
arrowkeys(F/D)toselectthedesiredinteger,once
selected,press the “OK” key(E). Besure to note
the IP address for additional configuration. Once
thevalueiscomplete,pressthe“OK”key(E).
1. Install youriQ6orHx6ina1RUhighspaceonastandard19”rack.
2. Connect upto6RJ-11cablesfromyourPOTSTELCOsystemtothe“TELCOINTERFACE”ports(A).
3. ConnecttheiQ6/Hx6toACMains(B).
PHYSical connectionS
on-board telco Set uP
iQ6-Rear
D
E
D
E
D
E
F
D
E
D
E
D
E
F
C
C
TelosrecommendsconnectingyourHx6toprofessional-gradeaudioequipmentwithbalancedaudioconnections.
IfyourHx6mustconnecttosemi-pro"unbalanced"audioinputsoroutputs,werecommendusingatwo-way,
externalbalanced/unbalancedlinelevelconverter.Commonmodelsincludethe"Matchbox","ProMatch",and
"CleanBoxPro",aswellasothermodelnames.
SEPARATE - (Default) - each hybrid has its own independent input and output.
G H H
SINGLE - mixing console only offers one output bus for mix minus.
H HG
SINGLE MONO OUT - mixing console only offers one output bus for phone mix minus and one input channel for callers.
G H
EthernetSwitch
inStallation HelP
For more details about the Telos iQ6, or to download
thefullmanualpleasevisit:
https://www.telosalliance.com/Telos/iQ6
For more details about the Telos Hx6, or to download
thefullmanualpleasevisit:
https://www.telosalliance.com/Telos/Hx6
Ifyouhavemorequestions,calltheTelosAlliance24/7
Support Team at +1 (216) 622-0247, or email us at
support@telosalliance.com,we’dbehappytohelpyouout.
BoththeTelosHx6andiQ6haveanEthernetconnection
on the rear panel. The iQ6 has no traditional audio
I/O; as such it is used exclusively in Livewire network
installations.AniQ6andanyVSet6'swillbeconnected
onlytoaLivewirenetworkusingqualifiedandproperly
configuredEthernetswitches.IfaTelosHx6isinstalled
using Livewire for audio I/O, then it also must be
connected to a Livewire network using qualified and
properly configured Ethernet switches. Refer to Axia
manualsandotherAxiasupportdocumentsforfurther
information about Livewire networks and qualified
Ethernetswitches.
MostusersofaTelosHx6willusethetraditionalaudio
I/O connections - analog or AES digital. The Livewire
audioI/Ocapabilitywill be disabled (thisisthe default
setting in the Hx6) and the Ethernet jack is used only
to communicate with any VSet6's or PCs running call
screeningsoftware.AsnoLivewireAudiooverIPisused
innon-Livewiresettings,asimple,unmanagedEthernet
switch may be used. This Ethernet switch provides
networkconnectionsfortheHx6tocommunicatewith
any VSet6 phones, as well as call screener PCs. When
using a switch not configured for Livewire AoIP, it's
important to never enable the Hx6's Livewire audio
capabilities, as some or all network communications
maybelostwhenLivewireisenabledontheHx6.
etHernet SWitcH connection noteSmakinG Your oWn cableS?
Ifitisnecessarytomakeyourowncablestopatchthesystemintoyourconsole,
pleaserefertotheillustrationbelowforproperconfiguration.
G
a. ConnecttwocablestotheInput(ToCaller)XLRjacks(G).Connecttheotherendofthecablesto
thephonebusorAux1andAux2lineoutputsofyourconsole.
b. ConnecttwocablestotheOutput(FromCaller)XLRjacks(H).Connecttheotherendtotheline
inputsforthetwochannelsdesignatedforcallersonyourconsole.
tophonebusorAux1andAux2
lineoutputsofyourconsole
tolineinputsforthetwochannels
designatedforcallersonyourconsole
a. ConnectonecabletotheInput(ToCaller)1XLRjack(G).Connecttheotherendofthecableto
thephonebuslineoutputofyourconsole.
b. ConnecttwocablestotheOutput(FromCaller)XLRjacks(H).Connecttheotherendtotheline
inputsforthetwochannelsdesignatedforcallersonyourconsole.
tolineinputsforthetwochannels
designatedforcallersonyourconsole
tophonebuslineoutput
ofyourconsole
a. ConnectonecabletotheInput(ToCaller)1XLRjack(G).Connecttheotherendofthecabletothe
phonebuslineoutputofyourconsole.
b. ConnectonecabletotheOutput(FromCaller)1XLRjack(H).Connecttheotherendofthecableto
thelineinputforthecallerchannelonyourconsole.
tophonebuslineoutput
ofyourconsole
tolineinputforthechanneldesignated
forcallersonyourconsole
audio conFiGuration For HX6 (HX6 uSerS onlY) audio conFiGuration (cont.)initial Set uP netWork conFiGuration
1. From the statusscreen(C),press anyofthethree
keys to the right of the LCD display to access
configurationoptions.
2. Press the down arrow key (D) until “Telecom”
ishighlighted.Thenpressthe“OK”key(E).
3. Press t h e d o w n a r r o w k e y ( D ) u n t i l “ P O T S ”
ishighlighted.Thenpressthe“OK”key(E).
4. Press the down arrow key (D) until “Country”
is highlighted. Then press the “OK” key (E). Press
the up (F) and down (C) arrow keys to locate and
highlightyourcountry.Thenpressthe“OK”key(E).
Note:Ifyourcountryisnotlisted,useCTR21orUSA.
continue to additional conFiGuration
Hx6 User? Continue to the ”Audio Configuration”
instructions.
iQ6 User? Skip “Audio Configuration” instructions and
continuetothe“NetworkConfiguration”instructions.
eStabliSH a miX minuS outPut on Your conSole
1. Amixminusisamixofallofthesourcesthecallershallhear,minustheoutputoftheTelos.Thisis
necessarybecausethecallerscanalreadyhearthemselvesoverthephoneline,soitisnotnecessary
(andundesirable)tosendthecallers’audiobacktothemviathehybrid.
2. DetermineyourMixMinusconfiguration,thenproceedtotheappropriatestepbelow.
Hx6-Rear
aSSiGn an iP addreSS
1. Fromthestatusscreen(C),pressanyofthethree
keys to the right of the LCD display to access
configurationoptions.
2. Press the down arrow key (D) until “System”
ishighlighted.Thenpressthe“OK”key(E).
3. Press the down arrow key (D) until “Networking”
ishighlighted.Thenpressthe“OK”key(E).
4. Press the down arrow key (D) until “IP Address”
ishighlighted.Thenpressthe“OK”key(E).
5. Press the up arrow key (F) to begin to enter a
value at the cursor position. Press the up/down
arrowkeys(F/D)toselectthedesiredinteger,once
selected,press the “OK” key(E). Besure to note
the IP address for additional configuration. Once
thevalueiscomplete,pressthe“OK”key(E).
1. Install youriQ6orHx6ina1RUhighspaceonastandard19”rack.
2. Connect upto6RJ-11cablesfromyourPOTSTELCOsystemtothe“TELCOINTERFACE”ports(A).
3. ConnecttheiQ6/Hx6toACMains(B).
PHYSical connectionS
on-board telco Set uP
iQ6-Rear
D
E
D
E
D
E
F
D
E
D
E
D
E
F
C
C
TelosrecommendsconnectingyourHx6toprofessional-gradeaudioequipmentwithbalancedaudioconnections.
IfyourHx6mustconnecttosemi-pro"unbalanced"audioinputsoroutputs,werecommendusingatwo-way,
externalbalanced/unbalancedlinelevelconverter.Commonmodelsincludethe"Matchbox","ProMatch",and
"CleanBoxPro",aswellasothermodelnames.
SEPARATE - (Default) - each hybrid has its own independent input and output.
G H H
SINGLE - mixing console only offers one output bus for mix minus.
H HG
SINGLE MONO OUT - mixing console only offers one output bus for phone mix minus and one input channel for callers.
G H
EthernetSwitch
inStallation HelP
For more details about the Telos iQ6, or to download
thefullmanualpleasevisit:
https://www.telosalliance.com/Telos/iQ6
For more details about the Telos Hx6, or to download
thefullmanualpleasevisit:
https://www.telosalliance.com/Telos/Hx6
Ifyouhavemorequestions,calltheTelosAlliance24/7
Support Team at +1 (216) 622-0247, or email us at
support@telosalliance.com,we’dbehappytohelpyouout.
BoththeTelosHx6andiQ6haveanEthernetconnection
on the rear panel. The iQ6 has no traditional audio
I/O; as such it is used exclusively in Livewire network
installations.AniQ6andanyVSet6'swillbeconnected
onlytoaLivewirenetworkusingqualifiedandproperly
configuredEthernetswitches.IfaTelosHx6isinstalled
using Livewire for audio I/O, then it also must be
connected to a Livewire network using qualified and
properly configured Ethernet switches. Refer to Axia
manualsandotherAxiasupportdocumentsforfurther
information about Livewire networks and qualified
Ethernetswitches.
MostusersofaTelosHx6willusethetraditionalaudio
I/O connections - analog or AES digital. The Livewire
audioI/Ocapabilitywill be disabled (thisisthe default
setting in the Hx6) and the Ethernet jack is used only
to communicate with any VSet6's or PCs running call
screeningsoftware.AsnoLivewireAudiooverIPisused
innon-Livewiresettings,asimple,unmanagedEthernet
switch may be used. This Ethernet switch provides
networkconnectionsfortheHx6tocommunicatewith
any VSet6 phones, as well as call screener PCs. When
using a switch not configured for Livewire AoIP, it's
important to never enable the Hx6's Livewire audio
capabilities, as some or all network communications
maybelostwhenLivewireisenabledontheHx6.
etHernet SWitcH connection noteSmakinG Your oWn cableS?
Ifitisnecessarytomakeyourowncablestopatchthesystemintoyourconsole,
pleaserefertotheillustrationbelowforproperconfiguration.
G
a. ConnecttwocablestotheInput(ToCaller)XLRjacks(G).Connecttheotherendofthecablesto
thephonebusorAux1andAux2lineoutputsofyourconsole.
b. ConnecttwocablestotheOutput(FromCaller)XLRjacks(H).Connecttheotherendtotheline
inputsforthetwochannelsdesignatedforcallersonyourconsole.
tophonebusorAux1andAux2
lineoutputsofyourconsole
tolineinputsforthetwochannels
designatedforcallersonyourconsole
a. ConnectonecabletotheInput(ToCaller)1XLRjack(G).Connecttheotherendofthecableto
thephonebuslineoutputofyourconsole.
b. ConnecttwocablestotheOutput(FromCaller)XLRjacks(H).Connecttheotherendtotheline
inputsforthetwochannelsdesignatedforcallersonyourconsole.
tolineinputsforthetwochannels
designatedforcallersonyourconsole
tophonebuslineoutput
ofyourconsole
a. ConnectonecabletotheInput(ToCaller)1XLRjack(G).Connecttheotherendofthecabletothe
phonebuslineoutputofyourconsole.
b. ConnectonecabletotheOutput(FromCaller)1XLRjack(H).Connecttheotherendofthecableto
thelineinputforthecallerchannelonyourconsole.
tophonebuslineoutput
ofyourconsole
tolineinputforthechanneldesignated
forcallersonyourconsole
audio conFiGuration For HX6 (HX6 uSerS onlY) audio conFiGuration (cont.)initial Set uP netWork conFiGuration
1. From the statusscreen(C),press anyofthethree
keys to the right of the LCD display to access
configurationoptions.
2. Press the down arrow key (D) until “Telecom”
ishighlighted.Thenpressthe“OK”key(E).
3. Press t h e d o w n a r r o w k e y ( D ) u n t i l “ P O T S ”
ishighlighted.Thenpressthe“OK”key(E).
4. Press the down arrow key (D) until “Country”
is highlighted. Then press the “OK” key (E). Press
the up (F) and down (C) arrow keys to locate and
highlightyourcountry.Thenpressthe“OK”key(E).
Note:Ifyourcountryisnotlisted,useCTR21orUSA.
continue to additional conFiGuration
Hx6 User? Continue to the ”Audio Configuration”
instructions.
iQ6 User? Skip “Audio Configuration” instructions and
continuetothe“NetworkConfiguration”instructions.
eStabliSH a miX minuS outPut on Your conSole
1. Amixminusisamixofallofthesourcesthecallershallhear,minustheoutputoftheTelos.Thisis
necessarybecausethecallerscanalreadyhearthemselvesoverthephoneline,soitisnotnecessary
(andundesirable)tosendthecallers’audiobacktothemviathehybrid.
2. DetermineyourMixMinusconfiguration,thenproceedtotheappropriatestepbelow.
Hx6-Rear
aSSiGn an iP addreSS
1. Fromthestatusscreen(C),pressanyofthethree
keys to the right of the LCD display to access
configurationoptions.
2. Press the down arrow key (D) until “System”
ishighlighted.Thenpressthe“OK”key(E).
3. Press the down arrow key (D) until “Networking”
ishighlighted.Thenpressthe“OK”key(E).
4. Press the down arrow key (D) until “IP Address”
ishighlighted.Thenpressthe“OK”key(E).
5. Press the up arrow key (F) to begin to enter a
value at the cursor position. Press the up/down
arrowkeys(F/D)toselectthedesiredinteger,once
selected,press the “OK” key(E). Besure to note
the IP address for additional configuration. Once
thevalueiscomplete,pressthe“OK”key(E).
1. Install youriQ6orHx6ina1RUhighspaceonastandard19”rack.
2. Connect upto6RJ-11cablesfromyourPOTSTELCOsystemtothe“TELCOINTERFACE”ports(A).
3. ConnecttheiQ6/Hx6toACMains(B).
PHYSical connectionS
on-board telco Set uP
iQ6-Rear
D
E
D
E
D
E
F
D
E
D
E
D
E
F
C
C
TelosrecommendsconnectingyourHx6toprofessional-gradeaudioequipmentwithbalancedaudioconnections.
IfyourHx6mustconnecttosemi-pro"unbalanced"audioinputsoroutputs,werecommendusingatwo-way,
externalbalanced/unbalancedlinelevelconverter.Commonmodelsincludethe"Matchbox","ProMatch",and
"CleanBoxPro",aswellasothermodelnames.
SEPARATE - (Default) - each hybrid has its own independent input and output.
G H H
SINGLE - mixing console only offers one output bus for mix minus.
H HG
SINGLE MONO OUT - mixing console only offers one output bus for phone mix minus and one input channel for callers.
G H
EthernetSwitch
inStallation HelP
For more details about the Telos iQ6, or to download
thefullmanualpleasevisit:
https://www.telosalliance.com/Telos/iQ6
For more details about the Telos Hx6, or to download
thefullmanualpleasevisit:
https://www.telosalliance.com/Telos/Hx6
Ifyouhavemorequestions,calltheTelosAlliance24/7
Support Team at +1 (216) 622-0247, or email us at
[email protected],we’dbehappytohelpyouout.
BoththeTelosHx6andiQ6haveanEthernetconnection
on the rear panel. The iQ6 has no traditional audio
I/O; as such it is used exclusively in Livewire network
installations.AniQ6andanyVSet6'swillbeconnected
onlytoaLivewirenetworkusingqualifiedandproperly
configuredEthernetswitches.IfaTelosHx6isinstalled
using Livewire for audio I/O, then it also must be
connected to a Livewire network using qualified and
properly configured Ethernet switches. Refer to Axia
manualsandotherAxiasupportdocumentsforfurther
information about Livewire networks and qualified
Ethernetswitches.
MostusersofaTelosHx6willusethetraditionalaudio
I/O connections - analog or AES digital. The Livewire
audioI/Ocapabilitywill be disabled (thisisthe default
setting in the Hx6) and the Ethernet jack is used only
to communicate with any VSet6's or PCs running call
screeningsoftware.AsnoLivewireAudiooverIPisused
innon-Livewiresettings,asimple,unmanagedEthernet
switch may be used. This Ethernet switch provides
networkconnectionsfortheHx6tocommunicatewith
any VSet6 phones, as well as call screener PCs. When
using a switch not configured for Livewire AoIP, it's
important to never enable the Hx6's Livewire audio
capabilities, as some or all network communications
maybelostwhenLivewireisenabledontheHx6.
etHernet SWitcH connection noteSmakinG Your oWn cableS?
Ifitisnecessarytomakeyourowncablestopatchthesystemintoyourconsole,
pleaserefertotheillustrationbelowforproperconfiguration.
G
a. ConnecttwocablestotheInput(ToCaller)XLRjacks(G).Connecttheotherendofthecablesto
thephonebusorAux1andAux2lineoutputsofyourconsole.
b. ConnecttwocablestotheOutput(FromCaller)XLRjacks(H).Connecttheotherendtotheline
inputsforthetwochannelsdesignatedforcallersonyourconsole.
tophonebusorAux1andAux2
lineoutputsofyourconsole
tolineinputsforthetwochannels
designatedforcallersonyourconsole
a. ConnectonecabletotheInput(ToCaller)1XLRjack(G).Connecttheotherendofthecableto
thephonebuslineoutputofyourconsole.
b. ConnecttwocablestotheOutput(FromCaller)XLRjacks(H).Connecttheotherendtotheline
inputsforthetwochannelsdesignatedforcallersonyourconsole.
tolineinputsforthetwochannels
designatedforcallersonyourconsole
tophonebuslineoutput
ofyourconsole
a. ConnectonecabletotheInput(ToCaller)1XLRjack(G).Connecttheotherendofthecabletothe
phonebuslineoutputofyourconsole.
b. ConnectonecabletotheOutput(FromCaller)1XLRjack(H).Connecttheotherendofthecableto
thelineinputforthecallerchannelonyourconsole.
tophonebuslineoutput
ofyourconsole
tolineinputforthechanneldesignated
forcallersonyourconsole
Quick-Start inStallation GuidenetWork conFiGuration (cont.) client conFiGuration XScreen Quick SetuP
REQUIRED EQUIPMENT, CABLES, AND ACCESSORIES:
Items you need to supply:
• ConfiguredEthernetswitchandaPCconnectedtoyournetwork
orastandalonePC.IfconfiguringwithastandalonePC,an
Ethernetcableisrequired.
• ForHx6audiosetuponly:Theappropriatenumberandtype
ofbalancedaudiolinecablesneededtoconnectthesystem
toyourconsole.
Included items:
• TelosiQ6TelcoGatewayor
Hx6TalkshowSystem
• ACPowercable
• Ethernetcable
• Rackmounthardware
Thereareafewadditionalitemsrequiredforasuccessfulinstallation.Checkthelistbelowandmakesure
youhavewhatyouneed.
WehavemadetheseTelosSystemseasytosetupandconfigure.Thisquick-startguidewilltakeyouthrough
thebasicstepstoconfigureyournewiQ6orHx6tostartdeliveringnohasslecalleraudiotoyourshowinnotime.
Beforewegetstarted,let’smakesureyouhavewhatyouneed.
tHank You For PurcHaSinG tHe teloS iQ6 telco GateWaY
or HX6 talkSHoW SYStem
teloS iQ6 telco GateWaY
teloS HX6 talkSHoW SYStem
1. Connect one end of the Ethernet cable to the
Livewire/100BT port (J) on the back of the iQ6/
Hx6. Connect the other end of the Ethernet cable
to a configured Ethernet switch (K) to access the
system from a network connected PC. Note: The
systemmayalsobeconfiguredusingastandalone
PCbyconnectingoneendofaEthernetcabletothe
Livewire/100BT port on the back of the iQ6/Hx6.
ConnecttheotherendoftheEthernetcabletothe
EthernetportonastandalonePC.
2. Open a web browser and type the assigned IP
addressintheURLfield(L).
3. The Telos control center will launch for your
system.FromtheHomescreen(M),click“Livewire
Configuration”(N).
4. A screen will appear (O), prompting you for
authentication. When prompted, enter user name
"user",passwordisleftblank.
5. On the Livewire screen (P), assign the desired
Livewire channel number in the channel field (Q).
The Livewire channel can also be assigned for the
ProgramonHold(POH)sourceifyouhaveone.
6. Clickthe“Apply”buttontoassignthevalues.
7. FromtheHomescreen(M),click“Telco”(R).
8. OnthePOTSInterfaceSettingsscreen(S),confirm
the correct country is selected from the “POTS
Country”dropdownmenu(T).
liVeWire conFiGuration
continue to client conFiGuration
Basic configuration is complete. Your system is
ready for client configuration. Continue to the “Client
Configuration”instructions.
©2016TLSCorp.,AllRightsReserved. 1490-00090-001—QUICKSTARTGUIDE:iQ6/Hx6C16/17017
iQ6 & HX6 uSerS
TheiQ6andHx6supportuptotwelveclientconnectionsusinganycombinationsofthesystemsbelow.
ForAxiaiQConsoleandVSet6,pleaserefertotheirrespectivemanualsforsetupinstructions.Ifyouare
configuringXScreen,pleaserefertotheXScreenQuickSetupinthisguide.
Your SetuP iS comPlete!
That’s it! You are now ready to experience the Telos
iQ6/Hx6foroptimalcalleraudioqualityandXScreenfor
enhancedcallcontrol.
NOTICE: XScreen is available as a FREE Lite version.
When you install XScreen for the first time, you will
receive a 90-day free trial license for the Full version.
After 90 days you can continue to use the full version
withanannualsubscription,orcontinuetousetheLite
versionfreeofcharge.
1. Visit http://www.xscreen2.com (U) and complete
theshortcloudregistrationprocess.Youwillcreate
an XScreen cloud account, enabling you to login to
xscreen2.com,downloadthesoftwareandmanage
your license. Your cloud account is encrypted and
onlyavailabletoyou.Fullsetupdetailscanbefound
intheUserManual.
2. Double-clickonthedownloadedXScreeninstallerto
installtheXScreensoftwareontoyourPC.
3. Ascreen(V)willpromptyoutologintoyourXScreen
cloudaccount,entertheemailaddressandpassword
ofyournewlycreatedXScreenaccount.
4. Onceloggedin,ascreen(W)willpromptyouforIP
addressinformation.EntertheassignedIPaddress
ofyouriQ6/Hx6intheIPaddressfield.
5. Once installed, double click the XScreen desktop
icontolaunchXScreenclient.
6. Ifyoursystemhostsmultiplestudiosorshows,you
willbepromptedtoselectwhichstudioconfiguration
(X) and show profile (Y) you wish to control with
XScreen.Note:HX6andiQ6usersorVXuserswitha
singlestudiowillnotrequirethisinformation.
7. Refer to the XScreen manual for additional
instructionstoconfigureyourXScreensoftwarefor
yourshow.
XScreen call ScreeninG SoFtWare conFiGuration
not uSinG XScreen? Your SetuP iS comPlete!
That’sit!Onceyourclienthasbeenconfiguredaccordingtotheinstructionsinyourmanual,
youarenowreadytoexperiencetheiQ6/Hx6foroptimalcallerquality.
XScreen uSerS
Continueto“XScreenQuickSetup".
XScreen
VSet6Axia iQ Console
L
M
R
N
O
P
Q
S
T
U
V
W
X
Y
Quick-Start inStallation GuidenetWork conFiGuration (cont.) client conFiGuration XScreen Quick SetuP
REQUIRED EQUIPMENT, CABLES, AND ACCESSORIES:
Items you need to supply:
• ConfiguredEthernetswitchandaPCconnectedtoyournetwork
orastandalonePC.IfconfiguringwithastandalonePC,an
Ethernetcableisrequired.
• ForHx6audiosetuponly:Theappropriatenumberandtype
ofbalancedaudiolinecablesneededtoconnectthesystem
toyourconsole.
Included items:
• TelosiQ6TelcoGatewayor
Hx6TalkshowSystem
• ACPowercable
• Ethernetcable
• Rackmounthardware
Thereareafewadditionalitemsrequiredforasuccessfulinstallation.Checkthelistbelowandmakesure
youhavewhatyouneed.
WehavemadetheseTelosSystemseasytosetupandconfigure.Thisquick-startguidewilltakeyouthrough
thebasicstepstoconfigureyournewiQ6orHx6tostartdeliveringnohasslecalleraudiotoyourshowinnotime.
Beforewegetstarted,let’smakesureyouhavewhatyouneed.
tHank You For PurcHaSinG tHe teloS iQ6 telco GateWaY
or HX6 talkSHoW SYStem
teloS iQ6 telco GateWaY
teloS HX6 talkSHoW SYStem
1. Connect one end of the Ethernet cable to the
Livewire/100BT port (J) on the back of the iQ6/
Hx6. Connect the other end of the Ethernet cable
to a configured Ethernet switch (K) to access the
system from a network connected PC. Note: The
systemmayalsobeconfiguredusingastandalone
PCbyconnectingoneendofaEthernetcabletothe
Livewire/100BT port on the back of the iQ6/Hx6.
ConnecttheotherendoftheEthernetcabletothe
EthernetportonastandalonePC.
2. Open a web browser and type the assigned IP
addressintheURLfield(L).
3. The Telos control center will launch for your
system.FromtheHomescreen(M),click“Livewire
Configuration”(N).
4. A screen will appear (O), prompting you for
authentication. When prompted, enter user name
"user",passwordisleftblank.
5. On the Livewire screen (P), assign the desired
Livewire channel number in the channel field (Q).
The Livewire channel can also be assigned for the
ProgramonHold(POH)sourceifyouhaveone.
6. Clickthe“Apply”buttontoassignthevalues.
7. FromtheHomescreen(M),click“Telco”(R).
8. OnthePOTSInterfaceSettingsscreen(S),confirm
the correct country is selected from the “POTS
Country”dropdownmenu(T).
liVeWire conFiGuration
continue to client conFiGuration
Basic configuration is complete. Your system is
ready for client configuration. Continue to the “Client
Configuration”instructions.
©2016TLSCorp.,AllRightsReserved. 1490-00090-001—QUICKSTARTGUIDE:iQ6/Hx6C16/17017
iQ6 & HX6 uSerS
TheiQ6andHx6supportuptotwelveclientconnectionsusinganycombinationsofthesystemsbelow.
ForAxiaiQConsoleandVSet6,pleaserefertotheirrespectivemanualsforsetupinstructions.Ifyouare
configuringXScreen,pleaserefertotheXScreenQuickSetupinthisguide.
Your SetuP iS comPlete!
That’s it! You are now ready to experience the Telos
iQ6/Hx6foroptimalcalleraudioqualityandXScreenfor
enhancedcallcontrol.
NOTICE: XScreen is available as a FREE Lite version.
When you install XScreen for the first time, you will
receive a 90-day free trial license for the Full version.
After 90 days you can continue to use the full version
withanannualsubscription,orcontinuetousetheLite
versionfreeofcharge.
1. Visit http://www.xscreen2.com (U) and complete
theshortcloudregistrationprocess.Youwillcreate
an XScreen cloud account, enabling you to login to
xscreen2.com,downloadthesoftwareandmanage
your license. Your cloud account is encrypted and
onlyavailabletoyou.Fullsetupdetailscanbefound
intheUserManual.
2. Double-clickonthedownloadedXScreeninstallerto
installtheXScreensoftwareontoyourPC.
3. Ascreen(V)willpromptyoutologintoyourXScreen
cloudaccount,entertheemailaddressandpassword
ofyournewlycreatedXScreenaccount.
4. Onceloggedin,ascreen(W)willpromptyouforIP
addressinformation.EntertheassignedIPaddress
ofyouriQ6/Hx6intheIPaddressfield.
5. Once installed, double click the XScreen desktop
icontolaunchXScreenclient.
6. Ifyoursystemhostsmultiplestudiosorshows,you
willbepromptedtoselectwhichstudioconfiguration
(X) and show profile (Y) you wish to control with
XScreen.Note:HX6andiQ6usersorVXuserswitha
singlestudiowillnotrequirethisinformation.
7. Refer to the XScreen manual for additional
instructionstoconfigureyourXScreensoftwarefor
yourshow.
XScreen call ScreeninG SoFtWare conFiGuration
not uSinG XScreen? Your SetuP iS comPlete!
That’sit!Onceyourclienthasbeenconfiguredaccordingtotheinstructionsinyourmanual,
youarenowreadytoexperiencetheiQ6/Hx6foroptimalcallerquality.
XScreen uSerS
Continueto“XScreenQuickSetup".
XScreen
VSet6Axia iQ Console
L
M
R
N
O
P
Q
S
T
U
V
W
X
Y
Quick-Start inStallation GuidenetWork conFiGuration (cont.) client conFiGuration XScreen Quick SetuP
REQUIRED EQUIPMENT, CABLES, AND ACCESSORIES:
Items you need to supply:
• ConfiguredEthernetswitchandaPCconnectedtoyournetwork
orastandalonePC.IfconfiguringwithastandalonePC,an
Ethernetcableisrequired.
• ForHx6audiosetuponly:Theappropriatenumberandtype
ofbalancedaudiolinecablesneededtoconnectthesystem
toyourconsole.
Included items:
• TelosiQ6TelcoGatewayor
Hx6TalkshowSystem
• ACPowercable
• Ethernetcable
• Rackmounthardware
Thereareafewadditionalitemsrequiredforasuccessfulinstallation.Checkthelistbelowandmakesure
youhavewhatyouneed.
WehavemadetheseTelosSystemseasytosetupandconfigure.Thisquick-startguidewilltakeyouthrough
thebasicstepstoconfigureyournewiQ6orHx6tostartdeliveringnohasslecalleraudiotoyourshowinnotime.
Beforewegetstarted,let’smakesureyouhavewhatyouneed.
tHank You For PurcHaSinG tHe teloS iQ6 telco GateWaY
or HX6 talkSHoW SYStem
teloS iQ6 telco GateWaY
teloS HX6 talkSHoW SYStem
1. Connect one end of the Ethernet cable to the
Livewire/100BT port (J) on the back of the iQ6/
Hx6. Connect the other end of the Ethernet cable
to a configured Ethernet switch (K) to access the
system from a network connected PC. Note: The
systemmayalsobeconfiguredusingastandalone
PCbyconnectingoneendofaEthernetcabletothe
Livewire/100BT port on the back of the iQ6/Hx6.
ConnecttheotherendoftheEthernetcabletothe
EthernetportonastandalonePC.
2. Open a web browser and type the assigned IP
addressintheURLfield(L).
3. The Telos control center will launch for your
system.FromtheHomescreen(M),click“Livewire
Configuration”(N).
4. A screen will appear (O), prompting you for
authentication. When prompted, enter user name
"user",passwordisleftblank.
5. On the Livewire screen (P), assign the desired
Livewire channel number in the channel field (Q).
The Livewire channel can also be assigned for the
ProgramonHold(POH)sourceifyouhaveone.
6. Clickthe“Apply”buttontoassignthevalues.
7. FromtheHomescreen(M),click“Telco”(R).
8. OnthePOTSInterfaceSettingsscreen(S),confirm
the correct country is selected from the “POTS
Country”dropdownmenu(T).
liVeWire conFiGuration
continue to client conFiGuration
Basic configuration is complete. Your system is
ready for client configuration. Continue to the “Client
Configuration”instructions.
©2016TLSCorp.,AllRightsReserved. 1490-00090-001—QUICKSTARTGUIDE:iQ6/Hx6C16/17017
iQ6 & HX6 uSerS
TheiQ6andHx6supportuptotwelveclientconnectionsusinganycombinationsofthesystemsbelow.
ForAxiaiQConsoleandVSet6,pleaserefertotheirrespectivemanualsforsetupinstructions.Ifyouare
configuringXScreen,pleaserefertotheXScreenQuickSetupinthisguide.
Your SetuP iS comPlete!
That’s it! You are now ready to experience the Telos
iQ6/Hx6foroptimalcalleraudioqualityandXScreenfor
enhancedcallcontrol.
NOTICE: XScreen is available as a FREE Lite version.
When you install XScreen for the first time, you will
receive a 90-day free trial license for the Full version.
After 90 days you can continue to use the full version
withanannualsubscription,orcontinuetousetheLite
versionfreeofcharge.
1. Visit http://www.xscreen2.com (U) and complete
theshortcloudregistrationprocess.Youwillcreate
an XScreen cloud account, enabling you to login to
xscreen2.com,downloadthesoftwareandmanage
your license. Your cloud account is encrypted and
onlyavailabletoyou.Fullsetupdetailscanbefound
intheUserManual.
2. Double-clickonthedownloadedXScreeninstallerto
installtheXScreensoftwareontoyourPC.
3. Ascreen(V)willpromptyoutologintoyourXScreen
cloudaccount,entertheemailaddressandpassword
ofyournewlycreatedXScreenaccount.
4. Onceloggedin,ascreen(W)willpromptyouforIP
addressinformation.EntertheassignedIPaddress
ofyouriQ6/Hx6intheIPaddressfield.
5. Once installed, double click the XScreen desktop
icontolaunchXScreenclient.
6. Ifyoursystemhostsmultiplestudiosorshows,you
willbepromptedtoselectwhichstudioconfiguration
(X) and show profile (Y) you wish to control with
XScreen.Note:HX6andiQ6usersorVXuserswitha
singlestudiowillnotrequirethisinformation.
7. Refer to the XScreen manual for additional
instructionstoconfigureyourXScreensoftwarefor
yourshow.
XScreen call ScreeninG SoFtWare conFiGuration
not uSinG XScreen? Your SetuP iS comPlete!
That’sit!Onceyourclienthasbeenconfiguredaccordingtotheinstructionsinyourmanual,
youarenowreadytoexperiencetheiQ6/Hx6foroptimalcallerquality.
XScreen uSerS
Continueto“XScreenQuickSetup".
XScreen
VSet6Axia iQ Console
L
M
R
N
O
P
Q
S
T
U
V
W
X
Y
Other manuals for IQ6 TELCO
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Table of contents
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