Telstra V900 TWIN - User manual

Telstra V900 TWIN
Digital DECT Cordless Telephone
with Extra Handset
User Guide
IMPORTANT
If you have any problems with your phone, firstly
refer to the Help section of this User uide or call
Information line on 1300 302 699.

Introduction
to your Telstra V900 TWIN Digital DE T
ordless Telephone
•Large backlit display, with friendly, intuitive menu icons
•100 Name and number phonebook
•Short Messaging Service
1
lets you send and receive short
messages with your phone.
•Use Calling Number Display
2
to see who is calling and keep
track of unanswered calls
•Use up to 5 handsets with base without the need for
additional wiring, all using the same phone line
DE T
As digital Enhanced Cordless Telecommunications
(DECT) product, your Telstra V900 Twin provides:-
•Digital clarity
•Digital range
•Digital security
See Things you need to know on page 35 for General Information

IMPORTANT
This equipment is not designed for
making emergency telephone calls
when the power fails. Alternative
arrangements should be made for
access to emergency services.
This User uide provides you with
all the information you need to get
the most from your phone.
Before you make your first call you
will need to set up your phone.
Follow the simple instructions in
‘ etting Started’, on the next few
pages.
Need help?
If you have any problems setting
up or using your Telstra V900 Twin
please contact the Information
line on 1300 302 699.
Alternatively you may find the
answer to ‘Help’ at the back of this
guide.
Got everything?
•2 x Telstra V900
handsets
•Telstra V900 base unit
•Telstra V900 charger
unit
•4 x AAA NiMH
rechargeable batteries
•2 x AC power adaptor
•Telephone line cord
•Telephone adaptor
plug

In this guide
3
Getting started 5
Location 5
Setting up 5
Set the day and time 6
Getting to know your phone 7
Handset buttons 7
Base buttons and LEDs 8
Handset display icons 9
Navigating the menu 10
Menu map 11
Character map 12
Using the phone 13
Switch handset on/off 13
Make a call 13
Preparatory dialling 13
Call timer 13
End a call 13
Receiving calls 13
Handsfree 13
Earpiece/handsfree volume 13
Redial 14
Secrecy (Mute) 14
Paging 14
Keypad lock 14
Internal calls 14
Call another handset 14
3-way call 15
Transfer a call 15
Caller on hold 15
Phonebook 16
Add entry 16
Dial 16
Edit name and number 16
View details 16
Delete an entry 17
Text messaging (SMS) 18
To register for Telstra’s text
messaging service 18
Calling Line Identifications and text
messaging 18
Using text messaging 18
Writing tips 18
Using options 18
Write and send a text message 19
Outbox 19
Send a message from the Outbox 19
Receiving and reading text messages 20
Delivery of text messages 20
Open Inbox 20
Deleting 21
SMS settings 21
SMS Service Centre numbers 21
To change the SMS Service Centre
phone numbers 21
Set SMS text alert 22
Sub-addressing for multiple users 22
Receiving sub-addressed text messages 23
Setting up sub-addresses for
multiple users 23
Reading sub-addressed text messages
23
Sending sub-addressed text messages 24
Sending text messages from a
sub-addressed user 24
Delete sub-addressed user 24
Default settings for text messaging (SMS) 24

In this guide
4
Telstra Network Features 25
Calling Number Display 25
Calls lists 25
View and dial from Calls list 25
Copy a number to the phonebook 26
Delete a number from the Calls list 26
Delete all numbers from the Calls list 26
Redial 26
Telstra Homeline Features 27
MessageBank® and Telstra Home
Messages 101® 27
Flashing Message Indicator 27
Call Waiting 27
Handset settings 28
Handset ringtone 28
Ringer volume 28
Handset name 28
Language 29
Auto answer 29
Warning tones 29
Handset default settings 29
Base settings 30
Base ring tone 30
Ringer volume 30
System PIN 30
Keep track of your PIN 30
Default base settings 30
Recall mode 30
Additional handsets and bases 31
Register a new Telstra V900 Twin
handset 31
Select base 31
De-register a handset 31
Help 32
Replacing the handset batteries 32
General information 34
Safety 34
Cleaning 34
Environmental 34
Technical Information 35
How many telephones can you have? 35
Connecting to a switchboard 35
Access code and entering pause 35
Recall 35
Accessories and spares 35
For your records 35
Product warranty & ustomer Service 36

WARNING
Do not place your Telstra
V900 Twin in the bathroom
or other humid areas
Handset range
The Telstra V900 Twin has a
range of up to 300m
outdoors when there is a
clear line of sight between
the base and handset.
When there is no clear line
of sight between the base
and handset, e.g. base
indoors and handset either
indoors or outdoors, the
range could be reduced to
50m.
Thick stonewalls severely
affect the range.
Signal strength
The antenna symbol on
your handset screen
indicates when you are in
range. When you are out of
range, it fl ashes.
IMPORTANT
Do not connect the
telephone line until the
handsets is fully charged.
The base must be plugged
into the mains power at all
times.
Which socket?
Power socket
Telephone line socket
The red Charging light stays
on while the handset is on
the base, even when the
batteries are fully charged.
Talk/Standby time
Under ideal conditions,
fully charged handset
batteries should give up to
8 hours talk time or 80
hours standby on a single
charge.
Location
You need to place your Telstra V900 Twin within 2 metres of a mains
power and telephone socket so that the cables will reach.
Make sure it is at least 1 metre away from other electrical
appliances to avoid interference.
Your Telstra V900 Twin works by sending radio signals between the
handset and base. The strength of the signal depends on where you
site the base.
Putting it as high as possible ensures the best signal.
Setting up
1. Plug the power adaptor and telephone cable into the base.
2. Then plug the power adaptor into the mains wall socket and
switch the power on. When connected correctly, the green
Power light on the base comes on.
3. Install the 2 x AAA NiMH rechargeable batteries supplied into
the handsets.
Slide the battery compartment cover back into place.
4. Charge the handset for at least 16 hours by placing it on the
base. The red Charging light on base comes on.
The screen will show the standby display and a scrolling
battery icon to show that the handset is charging.
The backlit screen will turn off after approximately 30 sec.
Press any key to turn on screen again.
5
etting started

Screen display
5. After16 hours, plug the telephone line cord into your Telstra
V900 base unit and the other end into the wall socket.
Set the day and time
If you have subscribed to your network’s Calling Number Display
service
2
, the time (24 hours) and date will be set automatically
when you receive your first call. You can also set the time manually.
1. On the handset, press Menu. Scroll to Handset Settings and
press OK.
Scroll to Time Setting and press OK.
2. Enter the time, e.g. 09 30 for 9:30am. Press OK.
The time is saved.
3. Press and hold to return to standby.
Your Telstra V900 Twin is now ready to use.
Helpline
If you have any difficulties setting up your
Telstra V900 Twin please call the information on
1 300 302 699.
Battery low warning
The handset battery
symbol is empty and
flashing and you will hear a
warning beep. Start
recharging your handset
right away. When charging
the battery, level bars are
animated.
Replacing batteries
Use only rechargeable
750mAh or higher AAA
NiMH batteries.
Battery performance
To keep your batteries in
the best conditions, leave
the handset off the base for
a few hours at a time (after
the initial 16 hour charge).
Please note however, that
new NiMH batteries do not
reach full capacity until
they have been in normal
use for several days.
The charge capacity of
rechargeable batteries will
reduce with time as they
wear out, so reducing the
talk/standby time of the
handset.
Eventually, they will need
to be replaced. New
batteries can be obtained
from your nearest electrical
retailer.
Range indicator
The antenna symbol on
your handset display
indicates when you are in
range of the base. If the
symbol fl ashes and you
hear a warning beep, you
are out of range and will
need to move closer to the
base. The display shows
Base and the number of the
base last used.
Getting started
6

Handset buttons
7
etting to know your phone
On-screen options
Open the menu and select
the option shown on the
screen above.
Menu/Volume/Up and
Down
Press to access and scroll
through the menu options,
page 10. Adjust handset
volume, page 10.
Talk/Handsfree
Press to make calls,
page 13. Dial numbers and
hold conversation via the
handset loudspeaker,
page 13.
1
Press and hold to dial
MessageBank® or Telstra
Home Messages 101®,
page 27.
Int/Recall
Lets you make calls
between handsets
registered to the base,
page 14.
For use with a switchboard,
page 35 and Telstra Calling
Features, page 35.
End/ ancel
Press to end a call,
page 13.
Press then to
switch keylock on.
Page 14
Exit the menu,
page 10.
2
Press and hold to
answer
Call Waiting, page 27.
Redial/Pause/On/Off
Use to redial numbers
dialled, page 14.
Press to enter a pause
in a number, page 35
Press and hold to
switch
handset on or off,
page 13.

Base buttons and LEDS
Telstra V900 Twin Base and harger Base Unit
Page button
Press to page
handset(s),
page 14.
Also used when
registering
handsets,
page 31.
Getting to know your phone
8
Power/In use indicator
On = Power on
Flashes (slowly) = During a call
When the phone rings
When registering handsets
Flashes intermittently, once every
4 seconds. = When a message has
been left on MessageBank® or
Telstra Home Messages 101®,
page 27.
harging indicator
On = Handset charging

Handset display icons
See Things you need to know on page 35 for General Information
Handset identity
The number of the
handset is displayed
while in standby
mode. You can change
the name on the
handsets, e.g. Michael,
Kitchen, Office etc.,
page 28.
alls List.
You have xx calls in
the calls list, page 25.
Phone icon flashing =
new calls in the list.
Phone icon steady =
only old calls in the
list.
Phone icon absent =
calls list empty.
Keypad lock,
page 14
.
Name option
Press the button
below to open the
Phonebook,
page 16.
New message
Your have a new
message in your Telstra
Home Message 101® or
MessageBank® service,
page 27.
Range indicator
Flashes when out of
range.
Handsfree indicator
SMS indicator
1
Alternates with FMI.
You have new (unread)
text message entries in
the SMS menu, page 20.
Secrecy (mute)
urrent time,
page 6.
Battery
status
FMI indicator
Alternates with
SMS.
all
status
9
Getting to know your phone

Navigating the menus
Your Telstra V900 Twin has a menu system, which is easy to
use. Each menu leads to a list of options. You’ll find a menu
map on the following page.
When the handset is switched on and in standby, press MENU
button to view the menu options. Pressing or will
scroll through the menu options.
The two buttons located below the display allow you to select
options within each menu.
Exit or go back one level in the menu
To go back to the previous level in the menu, press button.
To cancel and return to standby at any time, press and hold
button.
Display power saves
If no button is pressed for 30
seconds, the handset returns to
standby automatically.
Getting to know your phone
10

Menu map
TEXT MENU
HANDSET
MENU
BASE SETTIN S
RE IS
TRATION
WRITE MESSA E
INBOX
OUTBOX
TXT SETTIN S
TIME SETTIN
HANDSET RIN ER
VOLUME
HANDSET RIN ER
MELODY
AUTO ANSWER
HANDSET NAME
LAN UA E
VOICE MAIL SC NUMBER
WARNIN TONES
BASE RIN ER VOLUME
BASE RIN ER MELODY
PIN
CODE
RESTORE SETTIN S
RE ISTER BASE
SELECT BASE
SERVER NUMBER
SERVER ACTIVATION
SUBADDRESS CHECKIN
MESSA E ALERT
COMMON BOX SUBADDRESS
USER BOXES PARAMETERS
SEND OPTION SAVE
SEND OPTION NOTIFICATION
OFF 1 2 3 4
EXTERNAL VOLUME
INTERNAL
VOLUME
OFF 1 2 3 4
1 2 3 4 5
EXTERNAL MELODY
INTERNAL VOLUME
1 2 3 4 5
ON/OFF
SC NUMBER 1
SC NUMBER 2
KEYTONES
LOW BATTERY TONE
OUT OF RAN E TONE
OFF 1 2 3 4
1 2 3
PINCODE?
PINCODE?
BASE 1 2 3 4
1 2 3 4 AUTO
DERE ISTER HANDSET
PINCODE?
ON / OFF
ON / OFF
ON / OFF
1 2 3 4 5
11
Getting to know your phone

haracter Map
The following table shows you where each letter and punctuation character can be found.
This will be helpful when storing a name in the directory.
Select Upper case
1 (Space)
1 @ $ ¥ £ € % / ¤
2 A B 2 Ä Å Æ
3 D E F 3 É ∆
∆∆
∆ Φ
ΦΦ
Φ
4 G H I 4 Γ
ΓΓ
Γ
5 J K L 5 Λ
ΛΛ
Λ
6 M N O 6 Ñ Ö Ø Ω
ΩΩ
Ω
7 P Q R S 7 Π
ΠΠ
Π Ψ
ΨΨ
Ψ ∑
∑∑
∑
8 T U V 8 Ü
ÜÜ
Ü Θ
ΘΘ
Θ
9 W X Y Z 9 Ξ
ΞΞ
Ξ
0 0 ! ? ¡ ¿ & §
* * . , “ ‘ : ; + - = < >
# # ( ) [ ] { } _ \ | ~ ^
Lower case
1 (Space)
1 @ $ ¥ £ € % / ¤
2 a b c 2 ä å æ
3 d e f 3 è é
4 g h i 4 ì
5 j k l 5
6 m n o 6 ñ ò ö ø
7 p q r s 7 ß
ßß
ß
8 t u v 8 ù ü
9 w x y z 9
0 0 ! ? ¡ ¿ & §
* * . , “ ‘ : ; + - = < >
# # ( ) [ ] { } _ \ | ~ ^
Getting to know your phone
12

Dialling numbers quickly
Numbers can also be
dialled direct from the
phonebook (page 16),
the dialled numbers list
(page 25), or the calls list
(page 25).
Auto-answer
If you would rather press
to receive a call when
the handset is on the base,
you need to switch Auto-
talk off, see page 29.
You can switch to
handsfree at any time
during a call.
Just press .
When in handsfree, the
display shows the icon.
See Things you need to
know on page 35 for
eneral Information
Switch handset on/off
1. Press and hold /REDIAL to switch the handset on/off.
Make a call
1. Press then dial the number you want.
Preparatory dialling
1. Enter the number first. If you make a mistake as you dial, press
to delete. Press to dial.
all timer
1. The display shows the duration of all external calls. After you hang
up, the total call time is shown.
End a call
1. Press or place the handset back on the base.
Receiving calls
Providing you have subscribed to Telstra’s Calling Number Display
service
1
, the caller’s number (or name if store in the phonebook) is
displayed.
1. Press or if the handset is on the base, simply lift it up & speak.
Handsfree
Handsfree lets you talk to your caller without holding the handset. It
also enables other people in the room listen to both sides of your
conversation.
Make a handsfree call
1. Dial the number then press twice. Your call can be heard over
the handset’s loudspeaker.
2. To switch back to the handset at any time, press again.
3. Press to end the call.
Adjust earpiece/handsfree volume
1. During a handsfree call, press or to select volume 1-5.
Answer a call in handsfree
When the phone rings:
1. Press twice. The call comes through the handset loudspeaker.
If you want to switch the call to the earpiece, press .
Using the phone
13

Redial
You can redial up to 20 of the last numbers called. If you have stored
a name in the phonebook to go with the number, the name will be
displayed instead, see Phonebook, page 16.
Redial a number from the list
1. Press /REDIAL to enter the redial list. Scroll or until
the number you want is displayed.
2. Press to dial the number.
Secrecy (Mute)
During a call, you can talk to someone nearby without your caller
hearing you.
1. During the call, press SEC. Display shows Secrecy On. Your caller
cannot hear you.
2. Press Off to return to your caller.
Paging
You can use the button on the base to alert handset users that they
are wanted or locate a missing handset.
1. Press on the base. The handset(s) ring. Display shows Paging
Call.
2. Press to stop the handsets ringing or press any button on the
handset.
Keypad lock
You can lock the keypad to prevent accidental dialing while
carrying the handset around.
Press and then hold until the screen shows the (page 9
and unlock.
Press Unlock then to use the keypad again.
Internal calls
If you have two or more handsets registered to your base, you can
make internal calls. Two handsets can be holding an internal call
while a third is making an external call.
all another handset
1. Press /INT then the handset number you want (1-5). Press OK to
confirm.
2. To end the call press or replace the handset back on the base.
Paging calls cannot be
answered by a handset.
You cannot make any calls,
including 000 calls while
the
Keypad is locked.
Answer incoming calls by
pressing as normal.
The icon is displayed
while the keypad is locked
Using the phone
14

3-Way call
You can put an external caller on hold, talk to another handset
user, then hold a call between all three.
1. During an external call, press and hold /INT your caller is put
on hold. Enter the handset number you want (1-5). Press OK to
confirm.
2. When the other handset answers, press Con and conference
appears on the display.
If the other handset does not answer, press and hold /INT
again to speak to your external caller.
3. To end the call press or replace the handset on the base.
Transfer a call
You can transfer an external call to another handset.
During the call:
1. Press and hold /INT. Your caller is put on hold. Enter the
handset number you want (1-5). Then press OK.
2. When the other handset answers you can tell them they have a
call, then press . The external caller is transferred.
If the other handset does not answer or you decide not to transfer
the call, press and hold /INT to talk to your caller again.
aller on hold
You can put an external caller on hold, talk to another handset
user, then resume your external call.
1. During a call, press and hold /INT, your caller is put on hold.
Enter the handset number you want. Press OK to confirm.
2. Press and hold /INT to end the internal call and return to your
external caller. The other handset presses to end the call.
15
Using the phone

Your Telstra V900 Twin handset can store up to 100 names and
numbers. Names can be up to 13 characters long and numbers up to
24 digits.
If you subscribe to Telstra Calling Number Display service
2
and want
the names in your Phonebook displayed instead of the phone
numbers, you must store the full telephone number including the
area code.
Add entry
1. Press ,then press New.
2. Enter the name using the keypad and press OK
3. Enter the telephone number. (Enter the full telephone number
including the area code) and press OK.
4. Select ringer melody using the or keys and then press
SAVE.
Dial
1. Press .
2. Scroll or the name you want or use the keypad to enter
the first letter of the name, e.g. press four times for names
beginning with S.
3. Press to dial.
Edit name and number
1. Press then scroll or to the name you want, then
press Edit.
2. Edit Name screen is displayed. Press to delete any incorrect
characters then press OK.
3. Edit the number and press OK. Select a ringer melody, and press
SAVE.
Display returns to the list of names.
4. Press and hold to return to standby.
View details
1. Press option. The first directory entry is displayed.
If there are no entries stored Directory Empty will be displayed.
2. Use the or to the name you want to be displayed.
Press and hold to return to standby.
Writing tips
Entering names Use the
keypad letters to enter
names, e.g. to store TOM:
1. Press once to
enter T.
2. Press three times to
enter O.
3. Press once to
enter M.
If you make a mistake,
press to delete the last
character or digit.
Press A-a to switch between
upper and lower case
letters.
See Things you
need to know on
page 35 for
General
Information
Phonebook
16

Delete an entry
1. Press then scroll or to the name you want, then
press Del.
The screen will display Delete Entry?
2. Press Del to confirm or Save to cancel.
Press and hold to return to standby.
17
Phonebook

Telstra customers can now use the V900 Twin to send and receive text
messages.
1
To register for Telstra’s text messaging service
Registration is automatically done when you send or receive your first
text message from your Telstra V900 Twin telephone. When
registration occurs, the system will send you a text message
welcoming you to the service and confirming your registration.
alling Line Identification and text messaging
In accordance with worldwide standards for text messaging, all
messages including reply messages will display the telephone number
of the sender.
If you have a Silent Line or have blocked Calling Line Identification and
attempt to send a text message, your message will be rejected.
To enable a Silent Line or a blocked Calling Line Identification service
to send text messages, customer can call into the Telstra SMS service
centre on 0198 339 999 and use the prompts to turn off Silent Line or
Calling Line Identification blocking for text messaging ONLY.
Using text messaging
With text message (SMS – Short Messaging Service) you can send and
receive text messages up to 160 characters long. You can type in
messages using the keypad.
Writing tips
haracter map
Pressing the buttons for normal messages writing will give you the
following characters with each successive press of the button.
Refer to Character Map table on page 12.
Use or to move the cursor. If you make a mistake or want to
delete text press .
To read through your message if it is too long to fit on one screen,
scroll or .
Using options
While writing press Opt to access the following options:
Send To – press OK. Enter the number including area code when
prompted or press Search to open the phonebook.
You can send a message to an individual entry.
N
ote
For information on how
to use your Telstra text
messaging service, call:
0198 339 999 and follow
the voice prompts.
See Things you need
to know on page 35
for eneral
Information
Deleting text
When writing, press
to delete incorrect
characters.
18
Text Messaging (SMS)

Note
If a message in outbox has
an exclamation (!) mark,
this means the message
may not have been sent
correctly.
Save – scroll to Save then press OK to save the message for
sending later.
Delete - to delete the message you are currently typing select Del.
Insert Number - enter number/s you wish to enter then select OK to
return to main message screen.
To write and send a text message
1. Scroll or to TXT Menu and press OK.
2. Select Write Message and then press OK.
3. Key in your text message, referring to the character map if
necessary.
4. Press Opt then scroll or to display the following
options:
Send to
Save
Delete
Insert number
Use the or keys to select Send to, then press OK.
5. Enter the number, including area code, you want using the
keypad.
Or
Press to display the Phonebook. Then use or to
display the name/number you want.
6. Press OK to confirm.
The display shows Sending Message followed by Message sent.
A copy of the message is kept in your outbox.
Outbox
Sent messages are stored in the Outbox.
You can read, send and delete messages in your Outbox.
If sending a message to another person, you can edit the message
before finally sending it.
To send a text message from the Outbox
1. Scroll or to TXT Menu and OK.
2. Press or to select Outbox and then press OK.
3. Press to select the text message you want to send and press
OK.
The text message is displayed.
19
Text M
essaging (SMS)