Telstra 13350 User manual

TELSTRA 13350 DECT6.0
CORDLESS TELEPHONE WITH
ANSWERING MACHINE
USER GUIDE
This telephone has been designed for ease of use.
Please read the instructions and keep it handy for future reference.
If you have any problems with your phone, refer to the Help section of this
User Guide.

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INTRODUCTION
To your Telstra 13350 DECT6.0 Cordless Telephone with Answering Machine
Phonebook –The home phonebook stores up to 100 entries.
Telstra’s Calling Number Display* lets you see who’s calling. Your phone
stores details of the last 20 callers in the Call List.
Answering machine, with up to 30 minutes digital recording time and
helpful voice prompts.
By saying certain voice commands to the pendant, you can hear information
such as the date or time, or call photo speed dial numbers, or even review
call list, messages or reminders.
* IMPORTANT
You need to subscribe to Telstra’s Calling Number Display service to be able
to see the caller’s number or name when called, or in the Calls List. See page
52 for more details.
IMPORTANT
This product features Power Fail Back-up. During a mains power
interruption, you can supply the power stored in the handset battery to the
base unit, so you can make calls-see page 40 for further details.
This User Guide provides you with all the information you need to get the
most from your phone. Before you make your rst call, you will need to set up
your phone. Follow the simple instructions on the next few pages.
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NEED HELP?
PLEASE LOOK IN THE HELP SECTION AT THE END OF THE USER GUIDE IF
YOU EXPERIENCE ANY OPERATIONAL DIFFICULTIES WITH YOUR TELSTRA
PRODUCT, OR PLEASE CONTACT THE TECHELP INFORMATION LINE
1300 369 193 OR CONTACT US BY EMAIL AT: [e-mail]
GOT EVERYTHING?
The package contains the following items:
Telstra 13350 handset
Telstra 13350 answering machine unit
AC power adaptor
Telephone line cord
Battery compartment cover
NiMH rechargeable battery
1 User guide
If you have purchased Telstra 13350 with additional handset, you will also have
the following items:
Telstra 13350 handset
Telstra 13350 charger unit
AC power adapter
NiMH rechargeable battery
If you have purchased Telstra 13350 with pendant, you will also have the
following items:
Telstra 13350 Pendant
Telstra 13350 Pendant charger with power adaptor
Pendant belt clip
Pendant lanyard
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IN THIS GUIDE
Important safety instructions 9
Getting started 11
Location 11
Setting up 12
Installation options 17
Battery low warning 21
Battery performance 21
Date and time 22
Getting to know your phone 23
Handset buttons 23
Telephone base buttons 26
Pendant overview (only for model with pendant) 28
Handset display 30
Navigating the menus 31
Handset menu layout 31
Keystroke table 33
Using the phone 34
Make, answer or end a call 34
Speakerphone 34
Audio Assist 35
Equalizer 35
Volume control 35
Mute 36

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Temporary ringer silencing 36
Redial 36
Chain dialing 37
Transfer a call 37
PAGE handset 38
Join a call in progress 38
Intercom 39
Power fail back-up 40
Phonebook 42
Add a phonebook entry 42
Review phonebook entries 42
Alphabetical search 42
Edit a phonebook entry 43
Delete a phonebook entry 43
Speed dial for pendant (only for model with pendant) 44
Store a speed dial entry 44
Edit a speed dial entry 44
Dial a speed dial number 44
Reminder 45
About the reminder 45
Add a reminder 45
Review reminders 46
Delete reminders 46
Add and review reminders remotely 46

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Phone settings 47
Using the menu 47
Ringer volume 47
Ringer tone 47
Set date and time 48
Calling number display voice announce 48
Talking digit 49
Clear voicemail indicators 49
Rename handset 49
Key tone 50
Use calling number display to automatically set date and time 50
Quiet mode 50
Happy message (only for model with pendant) 51
Voice command (only for model with pendant) 51
Telstra Network Services* 52
Calling number display 52
Memory match 53
Call list display screen message 53
Missed call indicator 54
Review the call list 54
Save a call list entry to the phonebook 54
Flashing message indicator (FMI) 55
Telstra home messages 101®or messageBank®56
Call waiting 56
3-Way Chat 56

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Answering machine 57
Announcement 57
Record your own announcement 57
Answer on/off 57
Call screening 58
Number of rings 58
Remote access code 59
Message alert tone 59
Message recording time 59
Answering machine and voicemail 60
Message capacity 61
Call screening 61
Call intercept 62
Temporarily turn off the message alert tone 62
Message playback 62
Delete all old messages 63
Record, play and delete memos 64
Remote access 64
Pendant (only for model with pendant) 66
Voice command 66
About voice command 66
Use voice command 66
Common commands 66
Reminders 67
Answering machine messages 67
Call list 68

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Help 69
General information 79
Replacing the handset batteries 79
Safety 79
Cleaning 80
Environmental 80
How many telephones can you have? 81
Customer service & Product warranty 82

9
IMPORTANT SAfETY INSTRUCTIONS
When using your telephone equipment, basic safety precautions should always
be followed to reduce the risk of re, electric shock and injury, including the
following:
Read and understand all the instructions.
Follow all warnings and instructions marked on the product.
Unplug this product from the wall outlet before cleaning. Do not use liquid
or aerosol cleaners. Use a damp cloth for cleaning.
Do not use this product near water (for example, near a bath tub, kitchen
sink, swimming pool) or in humid areas.
Do not overload wall outlets and extension cords as this can result in the
risk of re or electric shock.
Unplug this product from the wall outlet and contact TecHelp on
1300 369 193 under the following conditions:
When the power supply cord or plug is damaged or frayed.
If the product does not operate normally by following the operating
instructions.
If the product has been dropped and the outer casing has been
damaged.
If the product exhibits a distinct change in performance.
Avoid using a telephone during an electrical storm. There may be a remote
risk of electric shock from lightning.
Do not use the telephone to report a gas leak in the vicinity of the leak.
Use only the supplied NiMH (Nickel Metal Hydride) batteries. The operation
periods for the handsets are only applicable with the default battery
capacity.
The use of other battery types or non rechargeable batteries/primary
mobile batteries can be dangerous. These may cause interference and/or
unit damage. Telstra will not be held liable for damage arising from such
noncompliance.
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Use only the AC power adaptors supplied with this product. Please contact
TecHelp on 1300 369 193 for replacement adaptors.
Please ensure that the batteries are inserted according to the correct
polarity as indicated on the re-chargeable batteries and the internal
markings inside the handset battery compartment.
Do not immerse the batteries in water, and do not place them in a re.
Telephone receivers produce magnetic elds that can attract small metallic
objects such as pins or staples. To avoid injury, do not place the handset
where such objects can be picked up.
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LOCATION
Place your Telstra 13350 within 2 metres of the mains power socket and
telephone socket so that the cables will reach.
Make sure it is at least 1 metre away from other electrical appliances to avoid
interference. Your Telstra 13350 works by sending radio signals between the
base and handset/pendant. The strength of the signal depends on where you
locate the base. Putting it as high as possible ensures the best signal.
The maximum range between the base station and the handset is
approximately 300 meters.
GETTING STARTED

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SETTING UP
Telephone base installation
Plug the mains power adapter cable into the base station, plug the other
end of the mains power adapter into a mains power wall socket.
Insert one end of the telephone line cord into the base station and the other
end of the telephone line cord into a telephone wall jack. If you have DSL
high speed internet service, a DSL lter (not included) is required.
CAUTION:
If you subscribe to telephone service from a cable company or a VoIP service provider,
plug the telephone line cord into the modem/router/terminal adapter provided by your
cable/VoIP service provider. Contact your cable/VoIP service provider if you have any
difculties in installation.
1.
2.
Telephone line cord
If you have DSL high-speed
Internet service, a DSL lter (not
included) is required.
Telephone base
power adapter
Mains power
wall socket
Telephone line jack
Power cord jack

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Handset batteries installation
Slide open the battery compartment cover to t the NiMH battery into the
handset. Plug the battery connector securely into the socket.
Place the supplied rechargeable battery with the label THIS SIDE UP facing
up and the wires inside the battery compartment.
Slide the battery compartment cover towards the center of the handset
until it clicks into place.
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Additional handset charger installation
Plug the power cable into the charger base.
Plug the other end into a mains power wall socket.
Place the handset in the handset charger to charge.
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Note: Ensure power cord is fed through slot on base so unit sits ush with
the desk.
Mains power
wall socket

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Pendant charger installation (only for model with pendant)
Plug the pendant charger power adapter cable into the charger base, then
route the cable through the slot. Plug the other end into a mains power wall
socket.
Switch ON the pendant.
Place the pendant in the pendant charger to charge.
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Pendant charger
power adapter
Mains power wall
socket

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Pendant attachment
Pendant lanyard:
Pinch the end of the loop string into the slot on the top of the pendant.
Insert the long end of the lanyard into the loop string.
Fasten the loop string.
Pendant belt clip:
Put the pendant into the belt clip until it clicks in place.
When you use the pendant belt clip, remove the pendant lanyard if it is attached
to the pendant.
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Press down on the push
button slider to adjust the
length of the lanyard for
comfortable wearing.
Necklace
Press down the tabs on
both sides of the lanyard
clip to remove the
necklace of the lanyard.
10 OCT 2012
Janet ko
10 OCT 2012
Janet ko

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INSTALLATION OPTIONS
Your telephone base is ready for tabletop use. If you want to mount your
telephone on a wall, follow the steps below to connect the telephone base
with a standard dual-stud telephone wall mounting plate. You may need a
professional to install the wall mounting plate.
Tabletop to wall mount installation
To install the telephone base in the wall mount position, make sure you rst
unplug the power adapter cord and telephone line cord from the telephone
base and wall outlets.
With the upper tabs (marked B) on top, align the holes of the wall mount
bracket with the studs on the standard wall mounting plate and slide the
bracket down until it locks securely.
1.

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Hold the cords to the side of the telephone base. Align the upper slots on
the back of the telephone base just above the upper tabs 1of the wall
mount bracket. Make sure the lower slots of the telephone base are aligned
above the lower tabs 2of the wall mount bracket. Push the telephone
base down until it clicks securely place.
Plug the other end of the telephone line cord into the telephone wall jack (
or DSL lter). Plug the large end of the power adaptor into a mains power
wall socket.
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3.
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2
B
B
Telephone base
power adapter
Mains power
wall socket
Telephone line cord
Telephone
wall jack

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Bundle the telephone line cord and power adaptor cord neatly with twist
ties. Place the bundled cords into the space behind the telephone base.
Wall mount to tabletop installation
To change the telephone base from the wall mount position to tabletop
position, follow the steps below.
Unplug the telephone line cord (or DSL lter) from the wall. Unplug the
power adaptor from the mains socket. Push the wall mount bracket up to
remove it from the wall.
4.
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Untie the telephone line cord and power adaptor cord. Push the wall mount
bracket to detach it from the telephone base.
Plug the other end of the telephone line cord into the telephone wall jack (or
DSL lter). Plug the large end of the power adaptor into a mains power wall
socket.
2.
3.
Telephone line cord
If you have DSL high-speed
Internet service, a DSL lter (not
included) is required.
Telephone base
power adapter
Mains power
wall socket
Telephone
wall jack