Telstra 13350 User manual

TELSTRA 13350 DECT6.0
CORDLESS TELEPHONE WITH
ANSWERING MACHINE
USER GUIDE
This telephone has been designed for ease of use.
Please read the instructions and keep it handy for future reference.
If you have any problems with your phone, refer to the Help section of this
User Guide.

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INTRODUCTION
To your Telstra 13350 DECT6.0 Cordless Telephone with Answering Machine
Phonebook –The home phonebook stores up to 100 entries.
Telstra’s Calling Number Display* lets you see who’s calling. Your phone
stores details of the last 20 callers in the Call List.
Answering machine, with up to 30 minutes digital recording time and
helpful voice prompts.
By saying certain voice commands to the pendant, you can hear information
such as the date or time, or call photo speed dial numbers, or even review
call list, messages or reminders.
* IMPORTANT
You need to subscribe to Telstra’s Calling Number Display service to be able
to see the caller’s number or name when called, or in the Calls List. See page
52 for more details.
IMPORTANT
This product features Power Fail Back-up. During a mains power
interruption, you can supply the power stored in the handset battery to the
base unit, so you can make calls-see page 40 for further details.
This User Guide provides you with all the information you need to get the
most from your phone. Before you make your rst call, you will need to set up
your phone. Follow the simple instructions on the next few pages.
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NEED HELP?
PLEASE LOOK IN THE HELP SECTION AT THE END OF THE USER GUIDE IF
YOU EXPERIENCE ANY OPERATIONAL DIFFICULTIES WITH YOUR TELSTRA
PRODUCT, OR PLEASE CONTACT THE TECHELP INFORMATION LINE
1300 369 193 OR CONTACT US BY EMAIL AT: [e-mail]
GOT EVERYTHING?
The package contains the following items:
Telstra 13350 handset
Telstra 13350 answering machine unit
AC power adaptor
Telephone line cord
Battery compartment cover
NiMH rechargeable battery
1 User guide
If you have purchased Telstra 13350 with additional handset, you will also have
the following items:
Telstra 13350 handset
Telstra 13350 charger unit
AC power adapter
NiMH rechargeable battery
If you have purchased Telstra 13350 with pendant, you will also have the
following items:
Telstra 13350 Pendant
Telstra 13350 Pendant charger with power adaptor
Pendant belt clip
Pendant lanyard
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IN THIS GUIDE
Important safety instructions 9
Getting started 11
Location 11
Setting up 12
Installation options 17
Battery low warning 21
Battery performance 21
Date and time 22
Getting to know your phone 23
Handset buttons 23
Telephone base buttons 26
Pendant overview (only for model with pendant) 28
Handset display 30
Navigating the menus 31
Handset menu layout 31
Keystroke table 33
Using the phone 34
Make, answer or end a call 34
Speakerphone 34
Audio Assist 35
Equalizer 35
Volume control 35
Mute 36

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Temporary ringer silencing 36
Redial 36
Chain dialing 37
Transfer a call 37
PAGE handset 38
Join a call in progress 38
Intercom 39
Power fail back-up 40
Phonebook 42
Add a phonebook entry 42
Review phonebook entries 42
Alphabetical search 42
Edit a phonebook entry 43
Delete a phonebook entry 43
Speed dial for pendant (only for model with pendant) 44
Store a speed dial entry 44
Edit a speed dial entry 44
Dial a speed dial number 44
Reminder 45
About the reminder 45
Add a reminder 45
Review reminders 46
Delete reminders 46
Add and review reminders remotely 46

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Phone settings 47
Using the menu 47
Ringer volume 47
Ringer tone 47
Set date and time 48
Calling number display voice announce 48
Talking digit 49
Clear voicemail indicators 49
Rename handset 49
Key tone 50
Use calling number display to automatically set date and time 50
Quiet mode 50
Happy message (only for model with pendant) 51
Voice command (only for model with pendant) 51
Telstra Network Services* 52
Calling number display 52
Memory match 53
Call list display screen message 53
Missed call indicator 54
Review the call list 54
Save a call list entry to the phonebook 54
Flashing message indicator (FMI) 55
Telstra home messages 101®or messageBank®56
Call waiting 56
3-Way Chat 56

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Answering machine 57
Announcement 57
Record your own announcement 57
Answer on/off 57
Call screening 58
Number of rings 58
Remote access code 59
Message alert tone 59
Message recording time 59
Answering machine and voicemail 60
Message capacity 61
Call screening 61
Call intercept 62
Temporarily turn off the message alert tone 62
Message playback 62
Delete all old messages 63
Record, play and delete memos 64
Remote access 64
Pendant (only for model with pendant) 66
Voice command 66
About voice command 66
Use voice command 66
Common commands 66
Reminders 67
Answering machine messages 67
Call list 68

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Help 69
General information 79
Replacing the handset batteries 79
Safety 79
Cleaning 80
Environmental 80
How many telephones can you have? 81
Customer service & Product warranty 82

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IMPORTANT SAfETY INSTRUCTIONS
When using your telephone equipment, basic safety precautions should always
be followed to reduce the risk of re, electric shock and injury, including the
following:
Read and understand all the instructions.
Follow all warnings and instructions marked on the product.
Unplug this product from the wall outlet before cleaning. Do not use liquid
or aerosol cleaners. Use a damp cloth for cleaning.
Do not use this product near water (for example, near a bath tub, kitchen
sink, swimming pool) or in humid areas.
Do not overload wall outlets and extension cords as this can result in the
risk of re or electric shock.
Unplug this product from the wall outlet and contact TecHelp on
1300 369 193 under the following conditions:
When the power supply cord or plug is damaged or frayed.
If the product does not operate normally by following the operating
instructions.
If the product has been dropped and the outer casing has been
damaged.
If the product exhibits a distinct change in performance.
Avoid using a telephone during an electrical storm. There may be a remote
risk of electric shock from lightning.
Do not use the telephone to report a gas leak in the vicinity of the leak.
Use only the supplied NiMH (Nickel Metal Hydride) batteries. The operation
periods for the handsets are only applicable with the default battery
capacity.
The use of other battery types or non rechargeable batteries/primary
mobile batteries can be dangerous. These may cause interference and/or
unit damage. Telstra will not be held liable for damage arising from such
noncompliance.
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Use only the AC power adaptors supplied with this product. Please contact
TecHelp on 1300 369 193 for replacement adaptors.
Please ensure that the batteries are inserted according to the correct
polarity as indicated on the re-chargeable batteries and the internal
markings inside the handset battery compartment.
Do not immerse the batteries in water, and do not place them in a re.
Telephone receivers produce magnetic elds that can attract small metallic
objects such as pins or staples. To avoid injury, do not place the handset
where such objects can be picked up.
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