Teltonika FM3620 User manual

FM3620 User Manual
V1.5

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Table of contents
1INTRODUCTION ..................................................................................................................... 5
1.1 ATTENTION............................................................................................................................ 5
1.2 INSTRUCTIONS OF SAFETY ......................................................................................................... 5
1.3 LEGAL NOTICE........................................................................................................................ 6
1.4 ABOUT DOCUMENT ................................................................................................................. 6
2BASIC DESCRIPTION ............................................................................................................... 7
2.1 PACKAGE CONTENTS ................................................................................................................ 7
2.2 BASIC CHARACTERISTICS ........................................................................................................... 7
2.3 TECHNICAL FEATURES............................................................................................................... 9
ELECTRICAL CHARACTERISTICS .............................................................................................................. 11
2.4 ABSOLUTE MAXIMUM RATINGS............................................................................................... 12
3CONNECTION, PINOUT, ACCESSORIES.................................................................................. 12
3.1 HOW TO INSERT SIM CARD AND ATTACH BATTERY INTO FM3620 DEVICE:....................................... 12
3.2 INSTALLING FM3620 DRIVERS ................................................................................................ 14
3.3 NAVIGATE LED..................................................................................................................... 15
3.4 MODEM LED....................................................................................................................... 15
3.5 STATUS LED ........................................................................................................................ 15
3.6 FM3620_C2 SOCKET 23* .................................................................................................. 15
3.7 FM3620_C1 SOCKET 23*** .............................................................................................. 16
3.8 USB................................................................................................................................... 17
3.9 ACCESSORIES........................................................................................................................ 17
4FIRMWARE .......................................................................................................................... 21
4.1 UPDATING FIRMWARE USING USB CABLE .................................................................................. 21
5OPERATIONAL BASICS.......................................................................................................... 22
5.1 OPERATIONAL PRINCIPALS....................................................................................................... 22
5.2 SLEEP MODES....................................................................................................................... 22
5.2.1 Sleep mode ............................................................................................................. 22
5.2.2 Deep Sleep mode .................................................................................................... 23
5.3 VIRTUAL ODOMETER.............................................................................................................. 23
5.4 FEATURES............................................................................................................................ 24
5.4.1 Scenarios ................................................................................................................ 24
5.4.2 Trip.......................................................................................................................... 25
5.4.3 Geofencing.............................................................................................................. 25
5.4.4 iButton list .............................................................................................................. 25
5.5 CONFIGURATION.............................................................................................................. 25
5.6 CONFIGURATOR.................................................................................................................... 25
5.7 READ RECORDS..................................................................................................................... 27
5.8 SYSTEM SETTINGS.................................................................................................................. 29
5.9 RECORDS SETTINGS................................................................................................................ 30
5.10 GSM SETTINGS,GPRS PART................................................................................................... 31
5.11 GSM SETTINGS,SMS PART .................................................................................................... 31
5.12 GSM SETTINGS,OPERATOR LIST .............................................................................................. 32
5.13 DATA ACQUISITION MODE SETTINGS ........................................................................................ 33
5.14 FEATURES SETTINGS............................................................................................................... 37
5.14.1 Scenarios settings ................................................................................................... 37
5.14.2 Trip settings ............................................................................................................ 39
5.14.3 Geofencing settings ................................................................................................ 40
5.14.4 SMS events ............................................................................................................. 42
5.15 I/O SETTINGS ....................................................................................................................... 48
5.15.1 Monitoring.............................................................................................................. 51
5.15.2 Event Generating.................................................................................................... 51

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5.15.3 Hysteresis ............................................................................................................... 51
6SMS COMMAND LIST ........................................................................................................... 52
6.1 SMS COMMAND LIST............................................................................................................. 52
6.1.1 getstatus................................................................................................................. 53
6.1.2 getweektime........................................................................................................... 53
6.1.3 getops..................................................................................................................... 54
6.1.4 getcfgtime .............................................................................................................. 54
6.1.5 getgps..................................................................................................................... 54
6.1.6 ggps ........................................................................................................................ 54
6.1.7 getver ..................................................................................................................... 55
6.1.8 getinfo .................................................................................................................... 55
6.1.9 getio........................................................................................................................ 55
6.1.10 readio #................................................................................................................... 56
6.1.11 setdigout ## Y1 Y2 .................................................................................................. 56
6.1.12 getparam #### ....................................................................................................... 56
6.1.13 setparam ####........................................................................................................ 56
6.1.13. getparam 1271 X/212 X ......................................................................................... 56
6.1.14. setparam 1271 X/212 X .......................................................................................... 56
6.1.15 readops # ................................................................................................................ 56
6.1.16 flush #,#,#,#,#,#,# ................................................................................................... 57
6.1.17 sn # ......................................................................................................................... 57
6.1.18 banlist ..................................................................................................................... 57
6.1.19 crashlog .................................................................................................................. 57
6.1.20 lvcangetprog........................................................................................................... 57
6.1.21 lvcansetprog # ........................................................................................................ 57
6.1.22 lvcangetinfo............................................................................................................ 58
7DEBUG MODE ...................................................................................................................... 58
8PARAMETER LIST ................................................................................................................. 59
8.1 PARAMETERS VALUE TYPES...................................................................................................... 59
8.2 SYSTEM PARAMETERS ............................................................................................................ 59
8.2.1 Sleep Mode (ID=1000) ............................................................................................ 59
8.2.2 Sleep timeout (ID=200) ........................................................................................... 59
8.2.3 Analog Input value range (ID=1001) ...................................................................... 59
8.2.4 Stop Detection Source (ID=1002)............................................................................ 59
8.2.5 Static Navigation (ID=1003) ................................................................................... 60
8.2.6 Ignition Source (ID=1004) ....................................................................................... 60
8.2.7 GNSS FIX Timeout for Time Synchronization via NTP (ID=1007)............................. 60
8.2.8 Saving/Sending without time synchronization (ID=201) ........................................ 60
8.2.9 GNSS System (ID=202) ............................................................................................ 60
8.3 RECORDS PARAMETERS .......................................................................................................... 61
8.3.1 Sorting (ID=1010) ................................................................................................... 61
8.3.2 Active Data Link Timeout (ID=1011)....................................................................... 61
8.3.3 Server Response Timeout (ID=1012)....................................................................... 61
8.4 GSM PARAMETERS ............................................................................................................... 61
8.4.1 GPRS content activation (ID=1240) ........................................................................ 61
8.4.2 APN Name (ID=1242).............................................................................................. 62
8.4.3 APN username (ID=1243) ....................................................................................... 62
8.4.4 APN Password (ID=1244)........................................................................................ 62
8.4.5 Domain (ID=1245) .................................................................................................. 62
8.4.6 Target Server Port (ID=1246).................................................................................. 62
8.4.7 Protocol (ID=1247).................................................................................................. 63
8.4.8 Use 2G only (ID=1248) ........................................................................................... 63
8.4.9 SMS Login (ID=1252) .............................................................................................. 63
8.4.10 SMS Password (ID=1253)........................................................................................ 63
8.4.11 SMS Time Zone (ID=1254)....................................................................................... 63

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8.4.12 SMS data sending settings (ID=1250)..................................................................... 64
8.4.13 SMS Data send week time schedule (ID=1273) ...................................................... 64
8.4.14 Authorized phone numbers (ID=1260-1270) .......................................................... 64
8.4.15 SMS Event PreDefined Numbers (ID=150-159)....................................................... 64
8.4.16 Operator List (ID=1271 X) ...................................................................................... 64
8.5 DATA ACQUISITION MODES PARAMETERS.................................................................................. 65
8.5.1 Home Network GSM operator code “Vehicle on STOP” parameters ...................... 65
8.5.2 Home Network GSM operator code “Vehicle MOVING” parameters ..................... 66
8.5.3 Roaming Network GSM operator code “Vehicle on STOP” parameters ................. 67
8.5.4 Roaming Network GSM operator code “Vehicle MOVING” parameters ................ 68
8.5.5 Unknown Network GSM operator code “Vehicle on STOP” parameters ................ 69
8.5.6 Unknown Network GSM operator code “Vehicle MOVING” parameters ............... 70
8.6 FEATURES PARAMETERS ......................................................................................................... 72
8.6.1 Green Driving scenario (ID=1600)........................................................................... 72
8.6.2 Max Acceleration Force (ID=1602) ......................................................................... 72
8.6.3 Max Braking Force (ID=1603) ................................................................................. 72
8.6.4 Max Cornering Force (ID=1604) ............................................................................. 72
8.6.5 Max allowed Speed (ID=1605)................................................................................ 73
8.6.6 OverSpeeding scenario (ID=1601) .......................................................................... 73
8.6.7 Jamming detection scenario (ID=1606) .................................................................. 73
8.6.8 Immobilizer scenario (ID=1607).............................................................................. 73
8.6.9 iButton list checking scenario (ID=1608) ................................................................ 73
8.6.10 Trip (ID=1280)......................................................................................................... 74
8.6.11 Start Speed (ID=1281)............................................................................................. 74
8.6.12 Ignition Off Timeout (ID=1282)............................................................................... 75
8.6.13 Trip Continuous distance counting (ID=1283) ........................................................ 77
8.6.14 Geofencing.............................................................................................................. 78
8.6.15 AutoGeofencing...................................................................................................... 80
8.6.16 iButton List (ID=7000-7499).................................................................................... 81
8.7 I/O PARAMETERS.................................................................................................................. 81
8.7.1 I/O#1 Priority (ID=2000) ......................................................................................... 81
8.7.2 I/O#1 High level (ID=2001) ..................................................................................... 81
8.7.3 I/O#1 Low level (ID=2002) ...................................................................................... 82
8.7.4 I/O#1 event generation type (ID=2003).................................................................. 82
8.7.5 I/O#1 averaging length (ID=2004).......................................................................... 82
8.8 SMS EVENT CONFIGURATION .................................................................................................. 84
8.8.1 I/O#1 element SMS event configuration (ID=5100)................................................ 84
9FM3620 WITH LIGHT VEHICLES CAN ADAPTER LV-CAN200................................................... 86
9.1 PURPOSE OF LIGHT VEHICLES CAN ADAPTER LV-CAN200............................................................ 86
9.2 LV-CAN200 PROGRAM NUMBER SELECTION ............................................................................. 87
9.2.1 LV-CAN200 program number configuration via SMS command ............................ 87
9.2.2 Selecting LV-CAN200 program number manually .................................................. 87
9.3 CONNECTING FM3620 WITH LIGHT VEHICLES CAN ADAPTER........................................................ 88
9.4 FM11 CONFIGURATION......................................................................................................... 89
PARAMETERS ID................................................................................................................................ 91
9.5 SMS CONFIGURATION........................................................................................................... 92
9.6 CAN PROGRAM NUMBER REQUEST BY SMS .............................................................................. 93
9.7 GET LV-CAN INFO BY SMS .................................................................................................... 93
9.8 REFERENCES......................................................................................................................... 93
9.9 CONNECTING WIRES.............................................................................................................. 94
9.10 CONNECTING POWER SOURCE................................................................................................. 94
9.11 CONNECTING IGNITION WIRE .................................................................................................. 94
9.12 CONNECTING GROUND WIRE .................................................................................................. 94
9.13 CONNECTING ANTENNAS........................................................................................................ 95
9.14 MODULE INSTALLATION ......................................................................................................... 95
10 CHANGE LOG ................................................................................................................... 96

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1INTRODUCTION
1.1 Attention
Do not disassemble the device. If the device is
damaged, the power supply cables are not isolated or
the isolation is damaged, before unplugging the power
supply, do not touch the device.
All wireless data transferring devices produce
interference that may affect other devices which are
placed nearby.
The device must be connected only by qualified
personnel.
The device must be firmly fastened in the predefined
location.
The programming must be performed using a second
class PC (with autonomic power supply).
The device is susceptible to water and humidity.
Any installation and/or handling during a lightning
storm are prohibited.
FM3620 has USB interface;
Please use cables provided with FM3620 device.
Teltonika is not responsible for any harm caused by
using wrong cables for PC <-> FM3620 connection.
1.2 Instructions of safety
This chapter contains information on how to operate FM3620 safely. By following these
requirements and recommendations, you will avoid dangerous situations. You must read these
instructions carefully and follow them strictly before operating the device!
The device uses a 10 V...30 V DC power supply. The nominal voltage is 12 V DC. The
allowed range of voltage is 10 V...30 V DC.
To avoid mechanical damage, it is advised to transport the FM3620 device in an impact-
proof package. Before usage, the device should be placed so that its LED indicators are visible,
which show the status of operation the device is in.
When connecting the connection (2x3) cables to the vehicle, the appropriate jumpers of
the power supply of the vehicle should be disconnected.
Before dismounting the device from the vehicle, the 2x3 connection must be disconnected.

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The device is designed to be mounted in a zone of limited access, which is inaccessible for
the operator. All related devices must meet the requirements of standard EN 60950-1.
The device FM3620 is not designed as a navigational device for boats.
1.3 Legal Notice
Copyright © 2013 Teltonika. All rights reserved. Reproduction, transfer, distribution or
storage of part or all of the contents in this document in any form without the prior written
permission of Teltonika is prohibited.
Other products and company names mentioned here may be trademarks or trade names
of their respective owners.
The manufacturer reserves the right to make changes and/or improvements at any time in
design, functionality, parameters and electrical characteristics without any prior notice and
without incurring obligations.
1.4 About document
This document contains information about the architecture, possibilities, mechanical
characteristics, and configuration of the FM3620 device.
Acronyms and terms used in document
PC –Personal Computer.
GPRS –General Packet Radio Service
GNSS –Global Positioning System
GSM –Global System for Mobile Communications
SMS –Short Message Service
AC/DC –Alternating Current/Direct Current
I/O –Input/Output
Record –AVL data stored in FM3620 memory. AVL data contains GNSS and I/O information
AVL packet –data packet that has been sent to server during data transmission. AVL packet
contains from 1 to 50 records.
FM3620_C1 –device having PINOUT configuration 1 (refer. Chapter
3.7);
FM3620_C2 –device having PINOUT configuration 2 (refer. Chapter 3.6;
FM3620 –is used to describe common functionality;
NOTE: FM3620 device is designed to have 2different hardware
configurations so that clients could use the one which fulfills their needs
best.
In this document the functionality of every hardware configuration is
described using denotations:

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2BASIC DESCRIPTION
FM3620 is a terminal with GPS/GLONASS and GSM/3G connectivity with backup battery,
which is able to collect device coordinates and other useful data and transfer them via the
GSM/3G network. This device is perfectly suitable for applications where location acquirement of
remote objects is needed. It is important to mention that FM3620 has additional inputs and
outputs, which let you control and monitor other devices on remote objects. FM3620 also has a
USB port for device status log output and configuration.
2.1 Package contents
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The FM3620 device is supplied to the customer in a cardboard box containing all the
equipment that is necessary for operation. The package contains:
FM3620 device;
Input and output power supply cable with a 2x3 connection pins;
GNSS antenna;
GSM/3G antenna;
USB cable;
Li-Po battery 3.7, 1800mAh
A card, which contains URL to download FM3620 device drivers and Configurator software.
2.2 Basic characteristics
GSM / GPRS / 3G features:
UMTS/HSPA+, GSM/GPRS/EDGE module
UMTS/HSPA+ bands depending on module:
oHE910-D 850/900/1700/1900/2100 MHz
oUE910-EUD 900/1800, 900/2100 MHZ
HSUPA rate up to 5.76 Mbps, HSDPA rates up to 7.2 Mbps
UMTS Uplink/Downlink up to 384 kbps
EDGE uplink up to 236.8 kbps, downlink up to 296 kbps
GPRS and EDGE class 33;
SMS (text, data).
FM3620 Interface features:
Power supply: 10 ÷ 30V;
1 Universal Digital/Analog input;
2 open collector Digital output*;
1 Wire interface*:
oTemperature sensor
oiButton
High capacity Internal backup battery;
3 Status LEDs:
oNavigate
oStatus
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Package content depends on Order Code, and can be customized by customer needs.
* Depends on FM3620 PINOUT configuration (chapters 3.6, 3.7)

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oModem
Internal USB port;
External GSM antenna (SMA connector) for higher sensitivity;
External GNSS antenna (MCX connector) for higher sensitivity;
Hardware features:
Cortex®-M3 processor;
1 MB internal Flash memory;
Built-in accelerometer sensor.
GNSS features:
G33 Multi-GNSS engine for GNSS, GLONASS, Galileo and QZSS;
32channel GPS/GLONASS receiver;
Protocol NMEA-0183: GGA, GGL, GSA, GSV, RMC, VTG;
-162 dBm Tracking Sensitivity
Special features:
Any element event triggers (external sensor, input, speed, temperature, etc.);
Highly configurable data acquisition and sending;
Multiple Geo-fence areas;
Sleep mode;
Deep sleep mode;
Configurable scenarios available;
Real-time process monitoring;
Authorized number list for remote access;
Firmware update over GPRS or USB port;
Configuration update over GPRS, SMS or USB port;
TCP/IP or UDP/IP protocol support;
Up to 3584 records storing;
Radio frequency jamming detection.
Records exporting using USB;
Offline working mode;
Overvoltage protection
Description
Voltage
Duration
Normal operation
10-30V
Unlimited
Protection turns on, device turns off.
34V
Unlimited
Maximum voltage
<70V
Unlimited
Maximum voltage impulse
90V
5 mili seconds

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2.3 Technical features
Part name
Physical specification
Technical details
Modem LED
LED
Power supply 10...30 V DC
2W Max
Energy consumption:
GPRS: 150 mA r.m.s Max.,
Nominal: average 65 mA r.m.s,
GNSS Sleep2: average 23 mA
Deep Sleep: average less than 4 mA3
Operation temperature:
-25⁰C ... +55⁰C
Storage temperature:
-40⁰C ... +70⁰C
Storage relative humidity 5 ... 95 % (no
condensation)
System LED
LED
Navigation LED
LED
GNSS
GNSS antenna connector MCX
GSM/3G
GSM/3G antenna connector SMA
female outer shell, female inner
pin
Socket 2x3
Tyco Micro MATE-N-LOK™
4-794628-0 or similar
USB
Mini USB socket
Table 1. FM3620 specifications
2
When in Sleep mode, FM unit turns OFF GNSS module.
3
When in Deep Sleep mode no data storing and sending is activated.

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Figure 1. FM3620 view & dimensions (tolerance ±2mm)