TELUS SmartHome User manual

Getting Started with Your TELUS SmartHome Security
1 . V E R I F Y I N G Y O U R E M A I L
 Once you receive your Welcome Letter, you will be prompted you to use the Set -
Up Wizard. This will ask you to confirm your email
 Your password will be setup at this time and you will use this to login at Web
Portal: telus.com/smarthomelogin
2 . C R E A T E S M S / P U S H C O N T A C T S
 Allowing real–time alerts to your mobile devices via SMS or push notifications
 For SMS notifications: Add your mobile number on the Web Portal > Users >
> +ADD Mobile Number > Save
 For Push notifications: you must use your TELUS SmartHome App on a mobile
device: Menu > Notifications > Toggle on Push Notifications > Toggle on Push
3 . S E T U P R U L E S F O R A U T O M A T I O N
D E V I C E S
 Enable smart schedules, event-triggered rules or scheduled automation so that
you are getting the most out of your Smart Home system
 Examples of automation devices: cameras, smart thermostats, smart door
locks, smart garage openers, smart light bulbs and smart plugs
 Configure rules on Web Portal > Automation > + Add New Rule
1 . D O W N L O A D T H E F R E E T E L U S
S M A R T H O M E A P P
 To login, you will need to open your Welcome Letter. This will
prompt you to create a login
2 . A R M I N G R E M I N D E R B Y A S E T T I M E
 By default you will receive a daily email by a set time if you have
not armed your system
 To adjust this: Menu > Notifications > Arming Reminder > Enter
New Time > Save
 Another way to receive your reminder is through Push Notifica-
tions
 To enable this: Menu > Notifications > Toggle On Push
Notifications > Arming Reminder > Recipients >
Remove Your Email > +Add Recipients > Select Push device >
Close > Save
3 . A R M I N G R E M I N D E R B Y Y O U R
P H O N E ’ S L O C A T I O N
 To receive an arming reminder when you are more than 3KM away
from your home
 To enable: Menu > Geo-Services > Toggle to ON. Menu >
Notifications > Arming Reminder > Select When People Cross a
Geo-Fence > Select Your Device > Save
M o b i l e D e v i c e S e t u p G u i d e W e b S e t u p G u i d e
T E L U S S m a r t H o m e S e c u r i t y f e a t u r e s :
 Manage your system remotely (e.g. arm and disarm your system)
 View up-to-date information on your home, such as what doors or windows are open
 Manage your notifications
 View & control video & automated devices
*Note: Before you begin, please wait for your technician to generate your Welcome Letter, which will be sent as an email duri ng your install.
Rev 1.0

Getting Started with Smarter Home SecurityHow To Use Your Alarm Panel
A r m i n g D i s a r m i n g
Open
Closed
Motion Active
Idle
Unreachable
Tampered
Touch to access
arming options
See more options by touching
the “>>“ icon on the right
Arming Options:
Quickly choose from “stay: or “away”
Additional Arming Options:
Select these options before choosing your arming type
Bypass–Touch the circle next to a sensor to bypass it during
the arming sequence. All open sensors will automatically by-
pass when arming
Exit Sounds–The panel beeps as the timer counts down.
Silence these beeps before you choose the arming type.
Entry Delay–The panel will give you time to disarm once a
“delay door” has been opened. Turn this off with a touch
Disarming you system
When you system is armed, there are multiple ways to disarm
Disarming Manually
To manually disarm your panel, touch the icon in the center of the
screen. You will be prompted to enter a valid code. Failure to enter a
valid code with the time required will trigger the alarm.
When someone manually disarms the panel the built in camera will
take a photo and save it on the camera page along with the date,
time and name of the user.
Touch to disarm
panel manually
Disarming Remotely
To remotely disarm your panel, login to your mobile app and touch the
“disarm” icon.
Arming Remotely
To remotely arm your panel, login to your mobile app and touch the
Sensor status:
Arming Stay- Arms doors and windows only
Arming Away- Arms doors, windows and motions
Additional Options–View additional arming options by
touching “>>“ icon on the right side