Telvue HyperCaster User manual

TelVue HyperCaster® User Manual / v6.0 / August 2017                                                        1
The TelVue HyperCaster® is an IP broadcast server with advanced features to adapt to the
different needs of individual broadcast operations. This manual covers basic setup
configurations, as well as content management, scheduling, and workflow features, typical use
cases, and some popular options such as Traffic & Billing system integration. HyperCaster
settings can be managed through a user-friendly browser interface, which is illustrated
throughout the manual.
HyperCaster version 6.0 saw the introduction of the HyperCaster AIO (All-In-One) models with
IP and SDI workflows and configurable Input and Output. This manual applies to all Generation
II HyperCaster models, up to v6.0:
● B1000 IP Broadcast server: up to 20 HD/SD channels
● B100 IP and B100-SDI Broadcast server: up to 4 HD/SD channels
● AIO (All-In-One) B2000 and B100 models Virtual HyperCaster
Because the TelVue HyperCaster is in constant development, this document may not cover the
most recent features and enhancements. For the most up-to-date instructions, please refer to
the TelVue Knowledgebase online, at: http://telvue.com/kb/hypercaster/.  For older software
versions, please refer to the HyperCaster section of the TelVue Documentation page at:
http://telvue.com/product-documentation/
Table of Contents
Safety Requirements 4
Network and Security 4
The Dashboard 8
Preparing Content for the HyperCaster 13
Organize and Add Content 15
Transmux to TS and Import DVD 17
DVD Import 18
Replacement_Files Folder 20
Content Management 21
Import Content (Manually) 22
Previews 23
Show Content Page 25
Content Tabs 28
© 2017 TelVue Corporation                                      16000 Horizon Way, Suite 100, Mt. Laurel, NJ 08054
HyperCaster® is a registered trademark of TelVue Corporation               800-885-8886 / http://telvue.com

TelVue HyperCaster® User Manual / v6.0 / August 2017                                                        2
Content File Actions 29
Searching 31
Thumbnail and Table Views 33
How to Trim a Video 34
Bulk Actions 37
Upload to Connect/CloudCast 38
Add TBD Program 41
Add a Series as TBDs 42
Playlists 45
Archiving 47
Export to CSV 50
Content RSS Feed 50
Record or Capture 50
Tasks 52
Programming 52
Calendar View 53
Classic View 58
Search Filters and Event Functions 60
Program Switch Event 61
Program Playout Event 63
Program Overlay 65
Program Record Event 68
Program Stream Event 70
Program Input Event (AIO Only) 71
Scheduling Conflicts and Ripple 73
Unschedule an Event 74
Copy Program Blocks 75
Import and Export events 76
Native CSV Formatting 77
Event Actions 79
Graphic Overlays 82
Graphics - Tickers 83
Graphics - Bugs 88
Graphics - Snipes 89
Graphics - Emergency Notification Console 93
Reports Tab 95
© 2017 TelVue Corporation                                      16000 Horizon Way, Suite 100, Mt. Laurel, NJ 08054
HyperCaster® is a registered trademark of TelVue Corporation               800-885-8886 / http://telvue.com

TelVue HyperCaster® User Manual / v6.0 / August 2017                                                        3
As Run Reports 95
Missing File Report 97
Program Guide Report 97
TelVue Connect Report 99
Config Tab 99
Channel Setup 101
Edit Channel 102
Set Multicast TTL 104
Continuity 104
Content Settings 106
External Devices 111
Feed Setup 112
IO Ports 114
Set Up an RTMP Stream in a HyperCaster 118
ProVue Integration 119
Remote Server Configuration 121
Schedule Configuration 123
InfoVue XML 124
Encode Profiles 125
Security Configuration 126
Server Management 126
SNMP Support 132
Switch Configuration 133
User Management 135
Version and Configuration 138
Backups 139
Typical Use Cases 139
Controlling What Appears in the Program Guide 139
Extending an IP Capture without Re-Entering Metadata 140
Live Streams 141
Publishing Your Schedule to Other Media 142
Schedule Ads 143
Scheduling a Live Switch Event whose Actual Duration Varies 146
Using Third-Party Editing Software 147
Appendix: Guide to CCMS Plus 147
Technical Support 152
© 2017 TelVue Corporation                                      16000 Horizon Way, Suite 100, Mt. Laurel, NJ 08054
HyperCaster® is a registered trademark of TelVue Corporation               800-885-8886 / http://telvue.com

TelVue HyperCaster® User Manual / v6.0 / August 2017                                                        4
Safety Requirements
The following safety instructions apply to TelVue’s server products.
1. Read and follow all warning notices and instructions marked on the product or
included in this manual. Opening or removing covers and/or components may
expose you to dangerous high voltage points or other risks.  Qualified personnel
should perform all servicing.
2. The maximum ambient temperature for the server is 90 degrees Fahrenheit.  Care
should be given to allow sufficient air circulation or space between units when the
server is installed in a closed or multi-unit rack assembly.
3. Installation of the server in a rack without sufficient airflow can be unsafe.
4. If the server is installed in a rack, the rack should safely support the combined
weight of all equipment it supports.
5. The server’s internal AC power supply input is intended for use with the three-wire
grounding type plug (a plug that has a grounding pin). This is a safety feature. Do
not defeat the purpose of grounding type plugs by modifying the plug or using an
adapter.
6. Do not allow anything to rest on the power cord. Do not locate the product where
persons can walk on or come in contact with the power cord.
7. Determine that the cumulative power requirements of the server plus other
equipment in the rack do not overload the supply circuits and/or wiring.
8. If using a power strip or similar supply, make sure the power requirement of the
chassis, plus the cumulative power draw of any other equipment in the rack, do not
overload the supply circuit.
9. There is danger of explosion if the motherboard battery is incorrectly replaced.  A
lithium battery on the server motherboard provides backup power for its internal
clock.  The battery has an estimated life expectancy of ten years.
Network and Security
The HyperCaster is a networked digital-video appliance with Ethernet connections and a
number of integrated IP-based services. Prior to powering on your server please read the
getting started document that contains information such as power requirements and instructions
on how to set your IP address. Refer to the Quick Start Guides in the Documentation section of
telvue.com:
TelVue HyperCaster Quick Start Guide or TelVue HyperCaster AIO Quick Start Guide
Core Networking Requirements
© 2017 TelVue Corporation                                      16000 Horizon Way, Suite 100, Mt. Laurel, NJ 08054
HyperCaster® is a registered trademark of TelVue Corporation               800-885-8886 / http://telvue.com

TelVue HyperCaster® User Manual / v6.0 / August 2017                                                        5
●IP Address – A static or Dynamic (DHCP) IP will work, but a Static IP is highly
recommended.
●Subnet Mask
●Gateway Address – The IP address of your router.
●DNS Address – At least one Domain Name Server (DNS) address.
●NTP Address – Public or private Network Time Protocol (NTP) server address.
Optional Networking Configurations
●Port Forwarding
If your HyperCaster will only be available on your Local-Area Network (LAN), then no ports need
to be opened on your hardware firewall (router). If your HyperCaster will be accessible from
outside your firewall, then certain ports will need to opened on your router. Exactly how to do
that is different for every router and is beyond the scope of this document, but looking up “Port
Forwarding” online, for your router brand and model, will help.
Ports marked “optional” mean the function is optional.  If you want to use that function, you must
forward port access.
Port
Protocol
Forward
to Server
Out
Function
20/21
FTP/TCP
optional
optional
File Transfer via FTP
22
SSH/TCP
required
required
Secure remote support, upgrades, and monitoring
80
HTTP/TCP
optional
optional
Remote access to Application Web Interface (User
Interface)
123
UDP
required
required
Network Time Protocol (NTP) required to synchronize
system clock with time server
3000
HTTP/TCP
optional
optional
Application Web Interface (User Interface)
50000
HTTP/TCP
optional
optional
Website Program Guide (external schedule)
TelVue® highly recommends that customers:
© 2017 TelVue Corporation                                      16000 Horizon Way, Suite 100, Mt. Laurel, NJ 08054
HyperCaster® is a registered trademark of TelVue Corporation               800-885-8886 / http://telvue.com

TelVue HyperCaster® User Manual / v6.0 / August 2017                                                        6
● Place the HyperCaster behind a firewall device to avoid Denial of Service
(DoS)-type attacks or brute force login attempts on the various services.
● Never enable Samba for external access.
Consider locking down remote access to service ports to known IP addresses. For example, if
you would like to access your HyperCaster from home and your flat in Paris, you could limit
remote access via your router firewall to IP sources coming only from those two locations.
Consult your IT department for standard networking security practices including establishing a
firewall and remote access.
Map the Samba Network Drive
If your server will not be used on a network, skip to Configure the User Interface.
Configure the User Interface
Start the User Interface
TelVue recommends:
● Mozilla Firefox, version 14 or higher
● Microsoft Internet Explorer, versions 8 or higher
● Google Chrome, version 16 or higher
● Apple Safari, version 4.0 or higher
1. Using a PC or Mac on the same network as your HyperCaster, open a browser
window.
2. Enter http://nnn.nnn.nnn.nnn where nnn.nnn.nnn.nnn is the IP address of your
HyperCaster.  If your HyperCaster is not connected to a network, enter
http://1.1.1.1. The login screen is displayed.
© 2017 TelVue Corporation                                      16000 Horizon Way, Suite 100, Mt. Laurel, NJ 08054
HyperCaster® is a registered trademark of TelVue Corporation               800-885-8886 / http://telvue.com

TelVue HyperCaster® User Manual / v6.0 / August 2017                                                        7
3. The first time you log in, enter psgadmin for the username and password to display
the Dashboard.
4. Click on the Config tab to display the Configuration screen.
5. Configure the channel(s) for your HyperCaster by editing the channel configuration.
6. If this HyperCaster is connected to a switch, edit the switch configuration. You can
name the devices on the input and output ports.
© 2017 TelVue Corporation                                      16000 Horizon Way, Suite 100, Mt. Laurel, NJ 08054
HyperCaster® is a registered trademark of TelVue Corporation               800-885-8886 / http://telvue.com

TelVue HyperCaster® User Manual / v6.0 / August 2017                                                        8
7. If your HyperCaster is connected to an encoder or stream source, edit the feed
setup.
8. If your HyperCaster is connected to a remote server, edit the remote server
configuration.
The HyperCaster is now connected to your broadcast network and ready to receive content.
The Dashboard
The Dashboard shows what is happening on the HyperCaster, including what is currently
playing and recording, what is coming up next, and when the next programming gap occurs. It
provides information about the HyperCaster’s status, file system, channel, and feed and switch
status.   Many elements on the Dashboard have links to other pages that let you see more
information or take actions regarding that element, including links to the embeddable, External
Schedule (website program guide) .  The current state is refreshed each time the Dashboard
page is refreshed in the browser, and automatically every 5 seconds.
HyperCasters with the IP Capture feature or AIO encoding feature will show an additional
“Feed” field on the right side of the Dashboard, which shows at a glance what feeds are
currently being recorded, or scheduled for next recording.
HyperCasters that are controlling a video routing switcher will show the switch routes. Each
output port (destination) will show which input port (source) is routed, and will also show if the
switch port is locked. See Switch Configuration page for more locking information.
© 2017 TelVue Corporation                                      16000 Horizon Way, Suite 100, Mt. Laurel, NJ 08054
HyperCaster® is a registered trademark of TelVue Corporation               800-885-8886 / http://telvue.com

TelVue HyperCaster® User Manual / v6.0 / August 2017                                                        9
Server Health
On the top bar of every UI screen is the Health Indicator.  The server’s health can be:
●OK– All components are running normally, as shown in the illustration.
●Warning– A component is running but there is a problem such as a disk nearing
capacity or the lack of a spare disk drive that should be investigated and resolved. If
any component has a warning status, the Health Indicator will display Warning.
●Critical – One or more components is not running correctly.  If any component is
critical, the Health Indicator will display Critical.
Click on the health indicator for more details.  The Health Status screen is displayed.
●Hide – Admin-level users can click the Hide button to remove this component from
the health check.  For example, if an almost-full media disk is normal at certain
times for your installation, you might hide it so the media-disk warning does not
mask other health issues.  If you want to include a component again, select it from
the drop-down list at the top of the column and click the Show Health Item button.  If
you do not have admin privileges, the Hide column is not displayed.
●Health Criteria – the name of the component.
●Status – how the component is doing.  As with the overall health, it can be OK if it
is running normally, Warning if the component needs attention, or Critical if there is
a problem that could adversely impact server performance.
●Message – details on the component.
●More Information – link to the Config section where Admin-level users can view
details and sometimes change settings for this component, if applicable.
●Last Check – time the component was most recently checked, in HH:MM:SS
format.
© 2017 TelVue Corporation                                      16000 Horizon Way, Suite 100, Mt. Laurel, NJ 08054
HyperCaster® is a registered trademark of TelVue Corporation               800-885-8886 / http://telvue.com

TelVue HyperCaster® User Manual / v6.0 / August 2017                                                        10
●Next Check – time the component will be checked again, in HH:MM:SS format.
●Refresh – Click the Refresh button to update the component health now.
Components that use considerable resources cannot be refreshed.
Field Descriptions
Field Descriptions – Server Section
●Server – shows the name and/or model number of the server.
●Server Serial No. – displays this server’s serial number.
●Status– shows the state of the real-time media server. Possible states include:
○Online – the media server is running normally.
○Resetting – the media server was manually or automatically reset and is still
coming online.
○Offline – the media server is not currently running.
●Uptime– how long the media server has been running.
●Free Space – how much of the media partition’s total capacity is currently available for
more files. Also expressed as the available percentage of the partition’s total capacity.
Field Descriptions – Channel Section
●Channel – information about each playout channel. If this installation supports more
than one channel, each channel is listed in its own section. Channel information
includes:
○Channel Name – quick link to the Edit Channel page, which is described in the
Config section.
○Next Programming Gap – the amount of time remaining until the next
unprogrammed slot in the schedule, up to 24 hours from now. If the server is
currently in a programming gap, the application displays this. If you have enabled
continuity, it plays during programming gaps.
○Schedule – quick link to the Programming page for the channel, which is
described at the beginning.
○External Schedule – quick link to the searchable, per-day schedule for this
channel.  The external schedule can be linked or frame-viewed on your webpage.
○Active Overlays – this notification shows up only if there is a bug, ticker or snipe
currently running on this channel.
○RSS Schedule – quick link to the programming schedule for this channel for the
coming week in an RSS-like format.  The listing depends on your browser, but
typically includes the program name and description from the content metadata.
In some browsers you can sort and filter the programming by:
●Date – the date the content is scheduled for broadcast.  If you click on Date again, the
order is reversed.
© 2017 TelVue Corporation                                      16000 Horizon Way, Suite 100, Mt. Laurel, NJ 08054
HyperCaster® is a registered trademark of TelVue Corporation               800-885-8886 / http://telvue.com

TelVue HyperCaster® User Manual / v6.0 / August 2017                                                        11
●Title – sorts the list alphabetically.  If you click on Title again, the order is reversed.  This
is one way to see if a certain title has been scheduled.
●Filter by Category – displays only the titles in a particular category.  For example, if you
are supposed to air five community events today, click on the Community category to
see if at least five are displayed.
●All – To see everything on the schedule again, click on All at the top of the box.
Click your browser’s Back button to return to the Dashboard. Your organization can optionally
use the RSS feed as an API to customize the integration programming information on your
website or in other applications.
●Now Playing – the name and thumbnail of the program currently being played on the
server. The time the program was scheduled to start and end are displayed below the
thumbnail. Both the start time and runtime are shown in hours, minutes, and seconds
(HH:MM:SS).
Stop – to stop playing the current program immediately, click the Stop button. A confirmation
dialog will pop up.  If the current program is a zero-duration switch event, there will be no Stop
button.
RSS Now – quick link to a basic RSS 2.0-like feed that describes what is currently playing on
the channel.  The listing depends on your browser, but typically includes the program name,
date and time of broadcast, and a description from the content metadata.
Click your browser’s Back button to return to the Dashboard.
●Next Up – the name, thumbnail, start time, and end time of the next program scheduled
to run in the next 24 hours.
RSS Next – quick link to a basic RSS 2.0-like feed that describes what is next playing on the
channel. The listing depends on your browser, but typically includes the program name, date
and time of scheduled broadcast, and a description from the content metadata as in this
example.
Click your browser’s Back button to return to the Dashboard.
Field Descriptions – Feed Section
●Feed – information about incoming feeds. If this installation supports more than one
feed, each feed is listed in its own section. Feed information includes the name of the IP
stream as used on your system.
●Now Capturing – the name and thumbnail of the content currently being captured. The
time the capture was scheduled to start and its runtime are displayed below the
thumbnail. Both the start time and runtime are shown in hours, minutes, and seconds
(HH:MM:SS).
© 2017 TelVue Corporation                                      16000 Horizon Way, Suite 100, Mt. Laurel, NJ 08054
HyperCaster® is a registered trademark of TelVue Corporation               800-885-8886 / http://telvue.com

TelVue HyperCaster® User Manual / v6.0 / August 2017                                                        12
●Stop – to stop the current capture immediately, click the Stop button. A confirmation
dialog will pop up.
●Next Up – the name, thumbnail, start time, and runtime of the next program scheduled
to run in the next 24 hours.
Field Descriptions – Switch Section
Switch information is displayed only in systems configured with the TelVue® video switch control
module.  A switch connected to a TelVue® server controls the path of data from a feed, through
the server, to an output.
The table of switch audio/video inputs and outputs is displayed at the bottom of the Dashboard.
If the switch has more than 8 inputs and outputs, a table shows the input route for each output.
●Switch–The switch output ports are listed down the left side.  Their default names are
OUT1, OUT2, etc. You can rename them via Switch Configuration.
●Port Locked – The Port Locked column shows whether a switch port is locked or
unlocked.  If you lock a switch port it will hold that switch route until you unlock it
manually.  Although the switch ignores switch events while it is locked, it keeps track of
any scheduled switch events. When you unlock the switch, it restores the switch route it
would be using if you had not locked the switch.
Note  :   When manual switch detection has been set to Off in Switch Configuration the server
ignores faceplate (front panel) switch changes.
●Input Columns – The switch input columns are headed with IN1, IN2, etc. You can
rename them via Switch Configuration.
If breakaway is enabled, the letter A is shown in the audio input columns and the letter V is
shown in the (video) input columns.  If breakaway is disabled, there is one column per input with
the letters AV showing the input-output route.
Switch Operation
The switch input/output configuration you set in Switch Configuration is known as the home
path. The input for each switch output is called the home port. During everyday operation,
programming comes from an input feed, passes through the switch, and goes to an output
channel. If you have switched off the home port and want to keep that path, go to theSwitch
section of the Dashboard and click on Lock for the output port you want to lock.
Switch Continuity
Some installations use the switch for continuity programming.  For example when nothing is
scheduled for a channel they might switch to IN8, which is that user’s bulletin board feed.  This
changes the pattern on the display of switch inputs and outputs.
© 2017 TelVue Corporation                                      16000 Horizon Way, Suite 100, Mt. Laurel, NJ 08054
HyperCaster® is a registered trademark of TelVue Corporation               800-885-8886 / http://telvue.com

TelVue HyperCaster® User Manual / v6.0 / August 2017                                                        13
Preparing Content for the HyperCaster
The HyperCaster supports playback of MPEG-2 Transport Streams with MPEG-2 or H.264
Video Codecs, and MPEG-1 Layer II, AC-3, AAC, MP3 Audio Codecs. Through its integrated
Transmux feature, the HyperCaster can additionally import MPEG-2 Program Streams and
DVDs, as well as MP4/AVI/MOV files with the H.264 Video Codec. The HyperCaster will quickly
transmux (re-multiplex) these other formats to Transport Stream on import, leaving the original
video encoding intact so there is no loss of quality. The TelVue HyperCaster® transmits
compressed video content over UDP packets. Content must be already multiplexed into an
MPEG-2 Transport Stream.
As of version 4.0 the TelVue HyperCaster software supports variable mux rate Transport
Streams, however other equipment in your setup may not, so you may need to investigate
whether your full playout chain can support variable mux rate content.
In many Cable and IPTV environments, transport streams often must have a constant multiplex
rate (note however that does not mean the video elementary stream must have a constant bit
rate) and must be uniform across all encoding properties on files and streams played out. The
downstream equipment receiving these streams can and often will have more stringent
requirements. TelVue servers can aid with these downstream requirements by changing
Program ID values as the MPEG-2 TS is transmitted. However, other requirements, such as bit
rate, frame rate, profile and level, GOP structure, and more, must be set at the time of file
creation or by transcoding or multiplexing.
When playing from a HyperCaster to the TelVue ProVue IP Broadcast Decoder, source file and
stream encoding is much more flexible. Your schedule can mix and match MPEG-2 and H.264
© 2017 TelVue Corporation                                      16000 Horizon Way, Suite 100, Mt. Laurel, NJ 08054
HyperCaster® is a registered trademark of TelVue Corporation               800-885-8886 / http://telvue.com

TelVue HyperCaster® User Manual / v6.0 / August 2017                                                        14
video files, HD and SD, and the ProVue handles all transitions seamlessly and will automatically
up and down-convert as needed based on its output settings. The TelVue ProVue decoder also
support integrated, on-air graphics including Tickers, Bugs, and Snipe overlays. The TelVue
ProVue is great companion to the HyperCaster in environments where you need baseband
output, or require downstream graphics and branding.
CableLabs and ATSC
Two common standards that broadcast video equipment will adhere to are the CableLabs set of
specifications for VOD, and the ATSC broadcast specifications. If your downstream equipment
requires your files to adhere to either specification, you should select a program that the
provider has verified is compliant to these specifications. If your downstream equipment does
not require these particular specifications, you may be able to use any of the programs
discussed in this section that are listed as HyperCaster compatible.
H.264
The TelVue HyperCaster is optionally capable of sending Transport Streams that use the H.264
video codec. However, no specific sub-standard similar to the CableLabs or ATSC standards
has yet emerged for H.264 settings. Most systems using H.264 will have specific requirements
for things such as profile, level and bit-rate. All of the transcoding and multiplexing programs
mentioned below are capable of working with Transport Streams that include H.264, though this
sometimes requires an upgraded version of the utility. If you are working with H.264 video, you
should start from the Transport Stream presets provided in the transcode programs below and
then tailor it to your system’s specific requirements.
If you have any questions on H.264 presets for your HyperCaster, please contact TelVue
Support.
Programs for Creating Files for the TelVue HyperCaster
The simplest way to ensure that all files in your media library are compatible with the TelVue
HyperCaster is to use TelVue® Connect™ for ingest and transcoding.  TelVue customizes your
TelVue Connect transcoding profile to your station’s requirements, and files can be distributed
directly from the TelVue Connect service to your HyperCaster.
There are other options.  The following program can create files that are compatible with the
TelVue HyperCaster:
● Sorensen Squeeze
● Telestream Episode (Microsoft Windows 7 or higher, or MacOS X 10.7 or higher)
● Adobe Premiere CS6 and higher (Windows 7 or higher, MacOS X 10.7 or higher)
Many others will be capable of creating constant mux rate MPEG-2 TS. TelVue has not
extensively tested the following programs but they are known to create constant mux rate
Transport Stream, or in some cases CableLabs or ATSC compliant streams:
© 2017 TelVue Corporation                                      16000 Horizon Way, Suite 100, Mt. Laurel, NJ 08054
HyperCaster® is a registered trademark of TelVue Corporation               800-885-8886 / http://telvue.com

TelVue HyperCaster® User Manual / v6.0 / August 2017                                                        15
●PixelTools HDProQT (Microsoft Windows 2000 or higher orMacOS X 10.4 or
higher) – HDProQT also supports preserving Closed Captioning data captured
using a Black Magic Designs input card and Apple Final Cut Pro.
●Womble MPEG Video Wizard DVD 5.0 (Microsoft Windows 98 or higher)
You should always test some sample files with your broadcast server and downstream
equipment prior to committing to a workflow.
The following programs can not only create compatible content, but can also create or help
create CableLabs-compliant files (in all cases) or ATSC-compliant files (in some cases, see
below).
●Harmonic ProMedia Carbon (formerly Rhozet Carbon Coder – Microsoft Windows)
●Manzanita Systems multiplexers (Microsoft Windows, Mac OS X, Linux)
Many of the above systems, unless otherwise noted, include presets for ATSC or CableLabs
compliant streams, and you can just use those presets.
Organize and Add Content
The simplest way to add content to your HyperCaster is with a TelVue® Connect™ account.
With TelVue Connect you can upload content to your Media Library by dragging and dropping
the video files over any Internet connection, and then distribute these videos to your
HyperCaster channels with a single click.
If you do not have a TelVue® Connect™ account, the following instructions apply:
Organizing Content on the Server
The HyperCaster supports a folder (directory) structure with sub-folders for content
management and playout. The HyperCaster is configured with a primary media folder labeled
vol1 (for Volume 1). If your HyperCaster has been configured for multiple volumes, it might have
vol2, vol3, etc.  Many servers have a shortcut to vol1 called upload, so \nnn.nnn.nnn.nnn\upload
will take you to \nnn.nnn.nnn.nnn\vol1.
TelVue recommends that you keep all media files in the primary media folder. Use the Web
Application content management tools to categorize the files and search them based on their
metadata.
Adding Content to the Server
There are several methods for adding content to the server.
● Use Samba to Add Content via Drag and Drop
● Use FTP to Add Content
Use Samba to Add Content via Drag and Drop
© 2017 TelVue Corporation                                      16000 Horizon Way, Suite 100, Mt. Laurel, NJ 08054
HyperCaster® is a registered trademark of TelVue Corporation               800-885-8886 / http://telvue.com

TelVue HyperCaster® User Manual / v6.0 / August 2017                                                        16
Your server must be on a network in order to use Samba. You should already have mapped a
Samba network drive on a PC or Mac on the same network as your HyperCaster.
1. Open a window on the PC or Mac and browse to the folder with the content you
want to transfer to your server.
2. Connect to the network drive you mapped for your server. You now have a second
open window showing the highest-level folder on your server, such as
vol1/import/media.
3. Drag MPEG files from your local folder and drop them into your server’s
import/media folder.
Use FTP to Add Content
FTP must be set to active mode for file sharing to work.  The default FTP setting in most
browsers is passive mode.  Passive mode opens too many ports so it is not as secure.
Setting FTP Mode to Active in FileZilla
1. Click on Edit → Settings to open the Settings window.
2. Expand the Connections portion of the tree so you can see Transfer Mode on the
right.
3. Click on FTP and click the Active radio button to set FTP mode to Active.
4. Make sure the Allow Fall back to other transfer mode on failure box is checked.
5. In the FTP Keep-Alive section, make sure the Send FTP keep-alive commands
box is checked.
6. In the Settings tree, click on the Passive mode page.
7. Make sure the Fall back to active mode box is checked.
8. Click OK to save the settings and exit.
Running FTP with FileZilla
Before using FTP to transfer files, make sure it is set to Active Mode.
1. Open FileZilla.
2. In the Host box, enter the IP address of your server.
3. Enter the username and password. (The defaults are both psguser.)
4. Click the Quickconnect button.  Your import folder (directory), which is usually
vol1, is displayed in the Remote site pane on the right. If your server has multiple
volumes you will be taken to the highest-level folder.
5. In the Local pane on the left, browse for the file you want to transfer to your server.
6. Drag the file into the media/psg/vol1/import/media directory. Dropping files into the
import/media folder allows the HyperCaster to auto-import content.
© 2017 TelVue Corporation                                      16000 Horizon Way, Suite 100, Mt. Laurel, NJ 08054
HyperCaster® is a registered trademark of TelVue Corporation               800-885-8886 / http://telvue.com

TelVue HyperCaster® User Manual / v6.0 / August 2017                                                        17
Transmux to TS and Import DVD
HyperCaster 4.0 and above includes a Transmux feature, which will look for any MPEG-2
Program Stream or MP4 mux containing H.264 (including most .mov formats) video, and
transmux those to the MPEG-2 Transport Stream format required to play out on the
HyperCaster.
The Transmux feature also makes it possible to import a DVD.
Import a DVD
1. Create a new Folder in the DVD_Import directory with the intended filename once
imported, like Football-02232017
2. Drag the entire VIDEO_TS folder from the DVD into that new Folder
3. It will then autoname the final file based on the folder name
4. If you name a folder with a “+” symbol at the end, the importer will join multiple titles
into a single file.  Otherwise the default is to import each title (if multi) into separate
files
On import, the HyperCaster will re-multiplex supported MPEG-2 Program and MP4 files on
import to Transport Stream.
This produces a variable mux rate output. Video is preserved as-is from the original file
including video bit rate. Audio is preserved as-is from the original file including audio bit rate for
AC-3, MPEG-1 Layer II, and AAC audio. Other audio formats are converted to MPEG-1 Layer 2
for MPEG-2 video, and AAC for H.264 video.
(NOTE: If utilizing the transmux feature of the HyperCaster, first please confirm that the audio
formats above are supported by the end decoding devices; IE: Set Top Boxes, TV Tuners,
Other Broadcast Decode Solutions. If these audio formats are not supported, you will need to
use an external file prep solution such asTelVue Connect, Sorensen Squeeze, or TeleStream
Episode Pro.)
To enable the Transmux feature, go to Config –> Content –> Content Item.  Check off the box
“Transmux to Transport Stream”.
If you do not have the Transmux feature enabled, the HyperCaster will still import MPEG-2
Program and MP4, but will show the files as unplayable. The tool tip help with display the
reason why, and note that you need to enable the Transmux feature so that the file can be
transmuxed to Transport Stream for compatibility.
© 2017 TelVue Corporation                                      16000 Horizon Way, Suite 100, Mt. Laurel, NJ 08054
HyperCaster® is a registered trademark of TelVue Corporation               800-885-8886 / http://telvue.com

TelVue HyperCaster® User Manual / v6.0 / August 2017                                                        18
If you do have the Transmux feature enabled,
MPEG-2 Program and MP4 files will still show
as unplayable when they are first imported, but
the tool tip help will show that it is waiting to be
Transmuxed.
The transmux operation itself is fast, and does
not require re-encoding the video stream, and
also typically does not require re-encoding the
audio stream. The original quality of your
source video is preserved, the file is just reformatted to Transport Stream.
You can see the progress of the transmux operation in the Tasks tab.
If the HyperCaster is integrated with a TelVue Connect account, your and your contributors can
upload the DVD content directly into the Connect Media Library, where it will be automatically
transcoded to the proper profile and made available to distribute to your HyperCaster.
DVD Import
The TelVue DVD Import utility is an integrated hot folder that allows DVD VIDEO_TS folders to
be drag-and-dropped across the network to the HyperCaster. The utility automatically ingests all
titles on the DVD as MPEG-2 Program Streams and adds them to the application’s content
library.
Note: This utility supports only the VIDEO_TS format.
These instructions are for Windows- and Mac-based systems, but are readily adapted for use
with Linux and other operating systems with drag-and-drop capability.
Note: This utility only requires the VIDEO_TS folder. If you have access to the VIDEO_TS
folder, you do not need to burn a DVD.
1. If you did not map a drive for your uploads, see the Quickstart Guide or the Support
portal for instructions.
2. Insert the DVD into your computer’s DVD drive.
3. Click on the mapped drive set up for your uploads (typically vol1 or upload). A window
pops up showing the folder containing the DVD_Import folder.
4. To name your MPEG file, open the DVD_Import folder and create a subfolder with the
name you want your MPEG file to have, such as “World War II Extras.” Acceptable
characters in the MPEG filename are:
a. Upper- and lower-case letters
© 2017 TelVue Corporation                                      16000 Horizon Way, Suite 100, Mt. Laurel, NJ 08054
HyperCaster® is a registered trademark of TelVue Corporation               800-885-8886 / http://telvue.com

TelVue HyperCaster® User Manual / v6.0 / August 2017                                                        19
b. Numbers
c. Underscore (_), space ( ), parentheses [( )], pound sign (#), and period (.)
5. Open a new window and show the contents of the DVD drive. Find the VIDEO_TS
folder. (If you have access to the VIDEO_TS folder without a DVD, open a new window
and find the VIDEO_TS folder.)
6. Drag the VIDEO_TS folder to your DVD_Import folder or the subfolder you created.
a. To copy into the DVD_Import folder: Drag the VIDEO_TS folder onto the
DVD_Import folder. The MPEG file will be automatically named with a timestamp.
b. OR
c. To copy into the subfolder you created: Drag the VIDEO_TS folder onto the
subfolder you created. The MPEG file will have the name of the subfolder, such
as World_War_II_Extras.mpg. The download could take 3 – 10 minutes
depending on the size of the DVD file and the network speed.
7. Refresh the Content screen on the Digital Broadcaster user interface and watch for the
file. When the MPEG file has been successfully created and imported, the DVD_Import
folder will be empty and an icon with the subfolder name or the timestamp will appear in
the Content tab. Otherwise, a Status.txt file in the subfolder or the DVD_Import folder will
tell you what went wrong with the conversion and import.
Multi-Title DVDs
A multi-title DVD has more than one title on it, not multiple chapters. Rather than import them
one at a time, DVD Import can import them as a group of multiple titles or as a single, merged
title. The files’ titles will all be based on the subfolder name, so they will be easier to find on the
Content list.
Importing Multiple MPEG Files
To import each title as a separate MPEG file, follow the DVD Import procedure above. The
name you give the subfolder will begin all the titles on the MPEG files. For example, if the DVD
contains 30 PSAs, you could name the subfolder PSA. When you drag and drop the VIDEO_TS
folder into the named subfolder, the DVD Import utility uses the subfolder name at the beginning
of each MPEG title. Continuing the example, the MPEG files would be named PSA_title1.mpg,
PSA_title2.mpg . . . PSA_title30.mpg.
Merging into a Single MPEG File
You can merge several titles from one DVD into a single MPEG file. For example, you might
have recorded the first part of a meeting, stopped recording during the break, and resumed
recording when the meeting reconvened. The DVD will have a title for each segment of the
meeting. The DVD import process gives you the option of merging them into one MPEG file.
Follow the DVD Import procedure above, but, when you create the subfolder, end the name with
a + (plus). Continuing the example, you might name the subfolder Town_Council_Meeting+.
When you drag and drop the VIDEO_TS folder into the named subfolder, DVD Import
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