Tenda C50 User manual

V 1.2

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is the registered trademark of Shenzhen Tenda Technology
Co., Ltd. All the products and product names mentioned here in are the trademarks or
registered trademarks of their respective holders. Copyright of the whole product as
integration, including its accessories and software, belongs to Shenzhen Tenda
Technology Co., Ltd. Without prior expressed written permission from Shenzhen
Tenda Technology Co., Ltd, any individual or party is not allowed to copy, plagiarize,
reproduce, or translate it into other languages.
All photos and product specifications mentioned in this manual are for references
only. Upgrades of software and hardware may occur; Tenda reserves the right to
revise this publication and to make changes in the content hereof without obligation to
notify any person or organization of such revisions or changes. If you would like to
know more about our product information, please visit our website at
http://www.tendacn.com

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Contents
1. Product overview ..........................................................................................................................7
1.1 Package list ...........................................................................................................................7
1.2 System Requirement.............................................................................................................7
1.3 Introduction...........................................................................................................................8
1.4 Features.................................................................................................................................8
1.5 Hardware overview...............................................................................................................9
2. Installation...................................................................................................................................11
2.1.Hardware installation..........................................................................................................11
2.1.1 Table install..............................................................................................................11
2.1.1.1 Cube IP Camera..........................................................................................11
2.1.1.2 PTZ IP Camera .............................................................................................11
2.1.2 Wall install...............................................................................................................11
2.1.2.1 Cube IP Camera............................................................................................12
2.1.2.2 PTZ IP Camera .............................................................................................12
2.1.3 Hardware Connection..............................................................................................13
2.1.3.1 PTZ Camera..................................................................................................13
2.1.3.2 Cube IP Camera............................................................................................13
3. Smartphone View and Install....................................................................................................15
3.1 “CloudNeteye” download and install .................................................................................15
3.1.1 Iphone ......................................................................................................................15
3.1.2 Android smartphone ................................................................................................15
3.2 Add IP Camera....................................................................................................................16
3.2.1 IOS...........................................................................................................................16
3.2.2 Android....................................................................................................................17
3.3 IP Camera Live View .........................................................................................................18
3.4 IP Camera setting and management ...................................................................................19
3.4.1 Android smartphone ................................................................................................19

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3.4.1.1 Edit Camera ..................................................................................................20
3.4.1.2 View Event ...................................................................................................21
3.4.2 Iphone ......................................................................................................................21
3.4.2.1 Advanced Setting..........................................................................................22
3.4.2.2 Event.............................................................................................................22
4. PC View and Install....................................................................................................................23
4.1 Software function................................................................................................................23
4.1.1 Video display...........................................................................................................24
4.1.2 Main Functions........................................................................................................25
4.1.2.1 System setting...............................................................................................25
4.1.2.2 Playback, Browse snapshots and Event list .................................................27
4.1.2.3 About ...........................................................................................................28
4.1.3 Display setting .........................................................................................................28
4.1.4 Device setting ..........................................................................................................28
4.1.4.1 Edit Camera ..................................................................................................28
4.1.4.1.1 Schedule Recording...........................................................................29
4.1.4.1.2 Remote settings..................................................................................29
4.1.4.1.3 Remote device information ...............................................................30
4.1.4.2 Add/Delete IP Cam.......................................................................................30
4.1.4.3 Play/Stop all camera.....................................................................................30
5. Web View and Setting ................................................................................................................31
5.1 How to log in Web..............................................................................................................31
5.2. HD series Web Configuration（C50/C5）.......................................................................32
5.1.1 View video...............................................................................................................32
5.2.2 Running status..........................................................................................................34
5.2.3 Video setting............................................................................................................35
5.2.3. 1 Video parameter...........................................................................................35
5.2.3. 2 Audio parameter ..........................................................................................36
5.2.3.3 Image parameters..........................................................................................37

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5.2.4 Network setting........................................................................................................38
5.2.4. 1 LAN settings................................................................................................38
5.2.4.2 Wi-Fi setting.................................................................................................39
5.2.5 Remote Access setting.............................................................................................39
5.2.6 ONVIF settings........................................................................................................40
5.2.7 Alarm setting............................................................................................................41
5.2.7. 1 Motion Detection Setting.............................................................................41
5.2.7. 2 Sound detection Setting...............................................................................42
5.2.7.3 Alarm mode setting ......................................................................................42
5.2.7. 4 Scheduled time setting.................................................................................43
5.2.8 Advanced setting......................................................................................................44
5.2.8.1 Auto capture..................................................................................................44
5.2.8.2 Record to TF/SD...........................................................................................44
5.2.8.3 E-mail setting................................................................................................45
5.2.8.4 FTP setting....................................................................................................46
5.2.8.5 PTZ Protocol setting.....................................................................................46
5.2.8.6 Status LED setting........................................................................................47
5.2.9 System setting..........................................................................................................48
5.2.9.1 User management .........................................................................................48
5.2.9.2 Time settings.................................................................................................48
5.2.9.3 Reboot IP camera..........................................................................................49
5.2.9.4 Restore factory default..................................................................................49
5.2.9.5 Backup/Restore settings ...............................................................................49
5.2.9.6 Upgrade.........................................................................................................49
5.2.9.7 System Log...................................................................................................49
5.3 SD series Web configuration (C30/C3)..............................................................................50
5.3.1 View video...............................................................................................................50
5.3.2 Run Status................................................................................................................51
5.3.3 Video setting............................................................................................................51

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5.3.3.1 Video parameters setting..............................................................................51
5.3.4 Network setting........................................................................................................52
5.3.4.1 LAN setting ..................................................................................................52
5.3.4.2 WiFi setting ..................................................................................................52
5.3.4.3 Remote access setting...................................................................................53
5.3.5 Alarm setting............................................................................................................54
5.3.5.1 Alarm setting ................................................................................................54
5.3.6 Advance setting........................................................................................................55
5.3.6.1 Device name setting......................................................................................55
5.3.6.2 Local recording path.....................................................................................55
5.3.6.3 E-mail setting................................................................................................55
5.3.6.4 FTP setting....................................................................................................56
5.3.7 System settings ........................................................................................................56
5.3.7.1 User setting...................................................................................................56
5.3.7.2 Device date and time settings.......................................................................56
5.3.7. 3 PTZ settings.................................................................................................57
5.3.7.4 Restore factory setting..................................................................................57
5.3.7. 5 Reboot device ..............................................................................................57
5.7.3.6 Upgrade Web UI...........................................................................................57
5.7.3.7 Upgrade system firmware.............................................................................57
Addendum 1: FAQ..........................................................................................................................58
Addendum 2: Environmental protection download....................................................................64

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1. Product overview
1.1 Package list
Please check carefully if all listed items are included in the package as below:
1、One IP-Camera;
2、One Quick Installation Guide;
3、Mounting bracket set;
4、One RJ45 Cable;
5、One Power adapter;
Note: Please do connect the power adapter to an electrical outlet that matches the adapter's
rated input voltage, otherwise it will damage the device and don’t belong to warranty. If any item
mentioned above is missing or damaged, contact the place of purchase immediately.
1.2 System Requirement
1.CPU: 2.0GHz or above(recommend 3.0GHz)
2.RAM: 256MB or above(recommend 1.0GB)
3.Graphic card: 64MHz or above
4.OS: Windows 7,Vista, XP, Mac OS
5.Internet Explorer6.0 or above, or compatible browser, Firefox etc
6.Android 2.3 or above
7.IOS 4.3 or above

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1.3 Introduction
Tenda super easy IP Camera provides a professional home or small business surveillance
Solution. Through our mobile phone APPs “CloudNeteye”and PC software “CloudNeteyeForPC”
users can remote view directly, without DDNS domain name or setting any Port mapping on
router.
1.4 Features
1.HD plus IRCUT(HD series)：720p HD Video Quality, you can get rich detail and crisp image
quality. With IRCUT to ensure that the images are real color.
2.PTZ：You can PTZ control, move to the area you want to see, cover wider areas. (PTZ camera)
3.Plug and Play: Based on P2P cloud Technology, no need to configure the wireless router and
DDNS, then you can view immediately, so easy.
4.Remote Viewing：With “CloudNeteye”APPs, users can remote view through the smartphone
and tablet PC; with “CloudNeteyeForPC”software, you can remote view by your computer.
5.H.264 Video Compression(HD series)：H.264 video compression technology, need the
minimum bandwidth network traffic while high image quality, more suitable for smartphone
viewing.
6. Night Vision: This device can work well during the day, with infrared LED, it can also work at
the night, round-the-clock surveillance.
7. Wi-Fi Connect: Use Wi-Fi, camera easily connect to a wireless router. You can easily get rid
of the trouble of deployment the Ethernet cable.
8.Micro SD/TF storage(HD series)：You can store image and video on your Micro SD/TF card.
9.Motion detection and alarm：If you need to monitor a certain area, when an exception occurs
in the region, trigger an alarm automatically, send alarm information by e-mail, FTP.
10. Two-way audio ：Not just screen monitor, you can also voice intercom. When you find the
abnormal situation, you can be reminded by voice intercom, to ensure safety.
11. Sound detection (HD series): When sound detection function is on, if detected abnormal

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voice within the scope of the camera to monitor, the camera will trigger the alarm automatically,
and send alarm information through E-mail, FTP.
1.5 Hardware overview
HD series IP camera（C50、C5）
C50
C5
If camera
image is not
clear, you
can rotate
the lens to
improve

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SD series IP camera (C30, C3)
C30
C3
If camera image is not clear, you can
rotate the lens to improve