Tenda AC1200 User manual

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AC1200 Dual-band Wi-Fi 4G+ LTE Router
User Guide

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Copyright Statement
© 2020 Shenzhen Tenda Technology Co., Ltd. All rights reserved.
is a registered trademark legally held by Shenzhen Tenda Technology Co., Ltd. Other
brand and product names mentioned herein are trademarks or registered trademarks of their
respective holders. Copyright of the whole product as integration, including its accessories and
software, belongs to Shenzhen Tenda Technology Co., Ltd. No part of this publication can be
reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language
in any form or by any means without the prior written permission of Shenzhen Tenda Technology
Co., Ltd.
Disclaimer
Pictures, images and product specifications herein are for references only. To improve internal
design, operational function, and/or reliability, Tenda reserves the right to make changes to the
products without obligation to notify any person or organization of such revisions or changes.
Tenda does not assume any liability that may occur due to the use or application of the product
described herein. Every effort has been made in the preparation of this document to ensure
accuracy of the contents, but all statements, information and recommendations in this document
do not constitute the warranty of any kind, express or implied.

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Preface
Thank you for choosing Tenda! Please read this user guide before you start.
Conventions
This user guide is applicable to 4G09. The contained images and UI screenshots are subject to the
actual products.
Product model
Description
4G09
AC1200 Dual-band Wi-Fi 4G+ LTE Router
Typographical conventions in this User Guide:
Item
Presentation
Example
Cascading Menus
>
Click Status >Device Status
Parameter and value
Bold
Set User Name to Tom.
UI control
Bold
On the Policy page, click the OK button.
Variable
Italic
Format: XX:XX:XX:XX:XX:XX
Message
“ ”
The “Success” message appears.
Symbols in this User Guide:
Item
Meaning
This format is used to highlight information of importance or special interest.
Ignoring this type of note may result in ineffective configurations, loss of data or
damage to device.
This format is used to highlight a procedure that will save time or resources.
Technical Support
If you need more help, contact us by any of the following means. We will be glad to assist you as
soon as possible.
Hotline
Global: (86) 755-27657180
(China Time Zone)
Email
[email protected]
United States: 1-800-570-5892
(Toll Free: 7 x 24 hours)
Canada: 1-888-998-8966

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(Toll Free: Mon - Fri 9 am - 6 pm PST)
Hong Kong: 00852-81931998

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Contents
1Get to know your device...............................................................................................................1
1.1 Introduction ...........................................................................................................................1
1.2 LED indicator ..........................................................................................................................1
1.3 Ports and buttons...................................................................................................................3
1.4 Label.......................................................................................................................................4
2Web UI...........................................................................................................................................5
2.1 Log in to the web UI...............................................................................................................5
2.2 Log out of the web UI.............................................................................................................6
2.3 Web UI layout.........................................................................................................................7
3Internet status...............................................................................................................................8
3.1 Internet status........................................................................................................................8
3.1.1 Under 3G/4G router mode .........................................................................................8
3.1.2 Under wireless router mode.....................................................................................11
3.2 Wireless information............................................................................................................15
3.3 System information..............................................................................................................16
3.3.1 Basic information ......................................................................................................16
3.3.2 Connection status .....................................................................................................17
3.3.3 LAN status .................................................................................................................18
3.3.4 Wi-Fi status................................................................................................................19
3.3.5 IPv6 status.................................................................................................................20
3.4 Online device information ...................................................................................................21
3.4.1 Add devices to the blacklist ......................................................................................21
3.4.2 Remove devices from the blacklist ...........................................................................22
4Internet settings..........................................................................................................................23
4.1 Access the internet with a SIM card ....................................................................................23
4.1.1 Change mobile network preference .........................................................................24
4.1.2 Create an APN profile mannully to access the internet............................................26
4.2 Access the internet through the WAN port .........................................................................27
4.2.1 Access the internet with a PPPoE account................................................................27
4.2.2 Access the internet through dynamic IP address......................................................29
4.2.3 Access the internet with static IP address information ............................................31

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5Wi-Fi settings...............................................................................................................................33
5.1 Wi-Fi name & password.......................................................................................................33
5.1.1 Overview ...................................................................................................................33
5.1.2 Separate the 2.4 GHz Wi-Fi name from 5 GHz Wi-Fi name ......................................34
5.1.3 Change the Wi-Fi name and Wi-Fi password............................................................35
5.1.4 Hide the Wi-Fi network.............................................................................................36
5.1.5 Connect to a hidden Wi-Fi network..........................................................................37
5.2 Wi-Fi schedule......................................................................................................................39
5.2.1 Overview ...................................................................................................................39
5.2.2 An example of configuring Wi-Fi schedule ...............................................................39
5.3 Wireless repeating (wireless router mode) .........................................................................41
5.3.1 Overview ...................................................................................................................41
5.3.2 Extend the existing Wi-Fi network............................................................................42
5.4 Channel & bandwidth ..........................................................................................................52
5.5 Transmit power ....................................................................................................................54
5.6 WPS ......................................................................................................................................55
5.6.1 Overview ...................................................................................................................55
5.6.2 Connect devices to the Wi-Fi network using the WPS button..................................55
5.6.3 Connect devices to the Wi-Fi network through the web UI of the router................57
5.6.4 Connect devices to the Wi-Fi network using the PIN code of the router.................59
5.7 Beamforming+......................................................................................................................60
5.8 AP mode (wireless router mode).........................................................................................62
5.9 Anti-interference..................................................................................................................67
6SMS (3G/4G router mode) ..........................................................................................................68
6.1 Manage SMS messages........................................................................................................68
6.1.1 Send SMS messages..................................................................................................68
6.1.2 Delete SMS messages ...............................................................................................70
6.2 Set the message center number..........................................................................................72
6.3 Inquire information by sending USSD commands ...............................................................73
7Guest network.............................................................................................................................74
7.1 Overview ..............................................................................................................................74
7.2 An example of configuring the guest network.....................................................................76
8Parental control...........................................................................................................................78
8.1 Overview ..............................................................................................................................78
8.2 Configure the parental control rule .....................................................................................79

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8.3 An example of adding parental control rules.......................................................................80
9VPN..............................................................................................................................................82
9.1 PPTP server ..........................................................................................................................82
9.1.1 Overview ...................................................................................................................82
9.1.2 Enable internet users to access resources of the LAN..............................................83
9.2 Online PPTP users ................................................................................................................88
9.3 PPTP/L2TP client...................................................................................................................89
9.3.1 Overview ...................................................................................................................89
9.3.2 Access VPN resources with the router......................................................................90
10 IPv6 (wireless router mode)........................................................................................................91
10.1 IPv6 WAN settings..............................................................................................................91
10.1.1 Connect to the IPv6 network of ISPs.......................................................................91
10.1.2 IPv6 tunnel ..............................................................................................................99
10.2 IPv6 LAN settings..............................................................................................................114
11 Advanced settings .....................................................................................................................116
11.1 Operating mode ...............................................................................................................116
11.1.1 Overview ...............................................................................................................116
11.1.2 Set the router to wireless router mode................................................................116
11.2 SIM PIN (3G/4G wireless router mode) ...........................................................................119
11.2.1 Unlock the SIM card..............................................................................................119
11.2.2 Disable PIN lock for the SIM card..........................................................................122
11.2.3 Set a PIN code for the SIM card ............................................................................123
11.2.4 Change the PIN code of SIM card..........................................................................123
11.3 Mobile data......................................................................................................................124
11.3.1 Overview ...............................................................................................................124
11.3.2 An example of mobile data configurations...........................................................125
11.4 Bandwidth control............................................................................................................127
11.4.1 Overview ...............................................................................................................127
11.4.2 Set the upload and download speed limit for users.............................................127
11.5 IPTV (wireless router mode) ............................................................................................129
11.5.1 Overview ...............................................................................................................129
11.5.2 Watch IPTV programs through the router ............................................................130
11.5.3 Watch multicast videos through the router..........................................................131
11.6 Tenda WiFi App (wireless router mode) ..........................................................................133
11.7 Sleeping mode..................................................................................................................137

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11.8 LED control .......................................................................................................................138
11.9 Filter MAC address...........................................................................................................139
11.9.1 Overview ...............................................................................................................139
11.9.2 Only allow specified device to access the internet...............................................139
11.10 Firewall...........................................................................................................................142
11.11 Static route.....................................................................................................................143
11.11.1 Overview .............................................................................................................143
11.11.2 Add a static route rule.........................................................................................144
11.12 DDNS ..............................................................................................................................146
11.12.1 Overview .............................................................................................................146
11.12.2 Enable internet users to access LAN resources using a domain name...............147
11.13 Virtual server..................................................................................................................150
11.13.1 Overview .............................................................................................................150
11.13.2 Enable internet users to access LAN resources ..................................................150
11.14 DMZ host........................................................................................................................154
11.14.1 Overview .............................................................................................................154
11.14.2 Enable internet users to access LAN resources ..................................................154
11.15 UPnP...............................................................................................................................158
11.16 TR069 .............................................................................................................................159
12 System settings..........................................................................................................................161
12.1 LAN settings......................................................................................................................161
12.2 DHCP reservation .............................................................................................................163
12.2.1 Overview ...............................................................................................................163
12.2.2 Assign static IP addresses to LAN clients ..............................................................163
12.3 WAN settings (wireless router mode)..............................................................................165
12.3.1 Change MTU value ................................................................................................165
12.3.2 Change the WAN speed and duplex mode ...........................................................166
12.3.3 Change the MAC address of the WAN port ..........................................................167
12.3.4 Change the service name and server name..........................................................168
12.4 Time settings....................................................................................................................169
12.4.1 Sync system time with the internet time..............................................................169
12.4.2 Set the time manually...........................................................................................169
12.5 Login password.................................................................................................................170
12.6 Reboot and reset..............................................................................................................171
12.6.1 Reboot the router .................................................................................................171

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12.6.2 Reset the router....................................................................................................171
12.7 Upgrade firmware............................................................................................................173
12.7.1 Online upgrade......................................................................................................173
12.7.2 Local upgrade........................................................................................................174
12.8 Backup/Restore................................................................................................................176
12.8.1 Backup the configurations of the router...............................................................176
12.8.2 Restore previous configurations of the router......................................................177
12.9 Remote management ......................................................................................................179
12.9.1 Overview ...............................................................................................................179
12.9.2 Enable Tenda techical support to acces and manage the web UI ........................180
12.10 System status .................................................................................................................182
12.10.1 Basic information ................................................................................................182
12.10.2 Connection status ...............................................................................................183
12.10.3 LAN status ...........................................................................................................185
12.10.4 Wi-Fi status .........................................................................................................186
12.10.5 IPv6 status...........................................................................................................187
12.11 System log ......................................................................................................................188
12.12 Automatic Maintenance ................................................................................................189
Appendix ..........................................................................................................................................190
A.1 Configuring the computer to obtain an IPv4 address automatically.................................190
A.1.1 Windows 10 ............................................................................................................190
A.1.2 Windows 8 ..............................................................................................................193
A.1.3 Windows 7 ..............................................................................................................195
A.2 Acronyms and abbreviations .............................................................................................197

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1 Get to know your device
1.1 Introduction
The AC1200 Dual-band Wi-Fi 4G+ LTE Router, powered by 4G+ CAT6 technology, works at both 2.4
GHz and 5 GHz and supports a much higher broadband access of 300 Mbps. It supports instant
internet access with a Mini SIM card and simultaneous communication with multiple devices. The
MU-MIMO and Beamforming technologies enable the router to provide a wider coverage and a
higher capacity, and the full GE ports ensure a fast and reliable internet access.
1.2 LED indicator
LED indicator
Status
Description
(Power indicator)
Solid on
The router is powered on properly.
Off
The router is powered off or not powered on properly.
(Internet indicator)
Solid on
The router is connected to the internet.
Off
The router fails to connect to the internet.
(Wi-Fi indicator)
Solid on
The Wi-Fi network is enabled.