Thinkware X800 User manual

This product records videos while the vehicle is operating.
Read and follow the instructions in this guide to properly use and maintain the product.
User Guide
X800

Before using the product
About the product
This product records videos while the vehicle is operating. Use this product only for reference when
investigating incidents or road accidents. This product is not guaranteed to record or process cloud data
for all events. The device may not record accidents with impacts that are too minor to activate the impact
sensor or accidents with massive impacts that cause the vehicle’s battery voltage to deviate.
Video recording does not begin until the product is completely turned on (booted up). To ensure that all
vehicle events are recorded, wait until the product is completely booted up after turning it on, and then
begin operating the vehicle.
THINKWARE is not responsible for any loss caused by an accident, nor is it responsible for providing any
support regarding the outcome of an accident.
Depending on the vehicle's configuration or operating conditions, such as the installation of remote door
lock devices, ECU settings, or TPMS settings, some product features may not be supported, and different
firmware versions may influence the product's performance or features.
About the user guide
The information provided in the guide may change when the manufacturer updates its service policy. This
user guide is intended for THINKWARE X800 models only, and it may contain technical errors, editorial
errors, or missing information.
Copyrights
All rights for the content and maps in this guide are reserved by THINKWARE and are protected under
copyright laws. All unauthorized duplication, revision, publication, or distribution of this guide without
written consent from THINKWARE is prohibited and is eligible for criminal charges.
Registered trademarks
THINKWARE X800 is a registered trademark of THINKWARE.
Other product logos and service names in this guide are trademarks of the relevant companies.

FCC Compliance Statement
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
FCC Statement
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Operation of this equipment
in a residential area is likely to cause harmful interference in which case the user will be required to
correct the interference at his own expense.
FCC Caution
Any changes or modifications (including the antenna) made to this device that are not expressly approved
by the manufacturer may void the user’s authority to operate the equipment.
Responsible Party – U.S. Contact Information
•󳒀 Company Name : Thinkware Systems USA Inc.
•󳒀 Company Address : 18021, Sky Park Circle, STE J2, Irvine, CA, 92614, USA
•󳒀 E-mail : [email protected]

4
Contents
Safety information 5
1. Product overview 8
1.1 Included items 8
1.1.1 Standarditems 8
1.1.2 Accessories(soldseparately) 8
1.2 Part names 9
1.2.1 Frontcamera(mainunit)-frontview 9
1.2.2Frontcamera(mainunit)-rearview 10
1.2.3Rearcamera(optional) 10
1.3 Removing and inserting the memory card 11
2. Installing the product 12
2.1 Installing the front camera (main unit) 12
2.1.1 Selectinganinstallationlocation 12
2.1.2Securingtheproduct 12
2.1.3Connectingthepowercable 14
2.2 Installing the rear camera (optional) 17
2.2.1Selectinganinstallationlocation 17
2.2.2Securingtherearcamera 18
2.2.3Connectingtherearcameracable 19
2.3 Installing the external GPS module (optional) 20
3. Using recording features 21
3.1 Turning the product on or off 21
3.2 Turning the LCD on or off 21
3.3 Learning about LED indicators and file
storage locations 21
3.4 Using the continuous recording feature 22
3.5 Recording manually 22
3.6 Using parking mode 23
3.7 Using the Super night vision feature 24
3.8 About the screen layout 25
3.8.1Liveviewscreen 25
3.8.2Homescreen 26
3.9 Playing the videos 27
4. Using Advanced Driver Assistance
Systems (ADAS) (optional) 29
4.1 The lane departure warning system (LDWS) 30
4.2 The forward collision warning system (FCWS) 31
4.3 The urban forward collision warning system
(uFCWS) 32
4.4 The front vehicle start alert (FVSA) 32
5. Settings 33
5.1 Setting the camera 33
5.2 Setting recording features 33
5.3 Setting Advanced Driver Assistance Systems
(ADAS) 34
5.4 Configuring the system settings 35
6. Accessing the product information 36
6.1 Understanding the product features 36
6.2 Viewing the product information 36
6.3 Accessing and configuring the GPS 36
7. Using the PC viewer 37
7.1 System requirements 37
7.2 Learning about the PC viewer 37
7.2.1InstallingthePCviewer 37
7.2.2PCviewerscreenlayout(forWindows) 38
7.2.3PlayingrecordedvideosonthePC
viewer(forWindows) 39
7.2.4PCviewerscreenlayout(forMac) 40
7.2.5PlayingrecordedvideosonthePC
viewer(forMac) 41
8. Troubleshooting 42
9. Specifications 43

5
Safety information
Read the following safety information to properly use the product.
Safety symbols in this guide
"Warning" - Indicates a potential hazard which, if not avoided, may result in injury or death.
"Caution" - Indicates a potential hazard which, if not avoided, may result in minor injury or property damage.
"Note" - Provides useful information to help users better utilize the product’s features.
Safety information for proper use
Driving and product operation
•󳒀 Do not operate the product while driving a vehicle. Distraction while driving may cause accidents and
result in injury or death.
•󳒀 Install the product in places where the driver’s view is not obstructed. Obstruction of the driver’s vision
may cause accidents and result in injury or death. Check with your state and municipal laws before
mounting the product to the windshield.
•󳒀 Audio recording is ON by default. Please check your municipal or state or country laws regarding privacy
to keep it on or off.

6
Power supply
•󳒀 Do not operate or handle the power cable with wet hands. Doing so may result in electrocution.
•󳒀 Do not use damaged power cables. Doing so may result in electrical fire or electrocution.
•󳒀 Keep the power cable away from all heat sources. Failure to do so may cause the power cord insulation to
melt, resulting in electrical fire or electrocution.
•󳒀 Use the power cable with the correct connector and make sure the power cable is connected securely
and is firmly in place. Failure to do so may result in electrical fire or electrocution.
•󳒀 Do not modify or cut the power cable. Also, do not place heavy objects on the power cable or pull, insert,
or bend the power cable using excessive force. Doing so may result in electrical fire or electrocution.
•󳒀 Use only genuine accessories from THINKWARE or an authorized THINKWARE dealer. THINKWARE does
not guarantee compatibility and normal operation of third-party accessories.
•󳒀 When connecting the power cable to the product, ensure that the connection between the cable plug
and the power cable connector on the product is secure. If the connection is loose, the power cable may
become disconnected due to vehicle vibration. Video recording is not available if the power connector is
disconnected.
Children and pets
Ensure that the product is out of the reach of children and pets. If the product breaks, it may result in fatal
damage.

7
Other information about the product
Product management and operation
•󳒀 Do not expose the product to direct sunlight or intense light. The lens or internal circuitry may fail
otherwise.
•󳒀 Use the product at a temperature between 14°F and 140°F (-10°C to 60°C) and store the product at a
temperature between -4°F and 158°F (-20°C to 70°C). The product may not function as designed and some
permanent physical damages may result if it is operated or stored out of the specified temperature ranges.
Such damages are not covered by the warranty.
•󳒀 Frequently check the product for the proper installation position. Impact caused by extreme road
conditions may alter the installation position. Ensure that the product is positioned as instructed in this
guide.
•󳒀 Do not apply excessive force when pressing the buttons. Doing so may damage the buttons.
•󳒀 Do not use chemical cleaners or solvents to clean the product. Doing so may damage plastic components
of the product. Clean the product using a clean, soft, and dry fabric.
•󳒀 Do not disassemble the product or subject the product to impact. Doing so may damage the product.
Unauthorized disassembly of the product voids the product warranty.
•󳒀 Handle with care. If you drop, mishandle, or expose the product to external shocks, it may cause damage
and/or result in the malfunction of the product.
•󳒀 Do not attempt to insert foreign objects into the device. Doing so may damage the product.
•󳒀 Avoid excessive humidity and do not allow any water to enter the product. Electronic components inside
the product may fail if exposed to humidity or water.
•󳒀 Depending on the make and model of your car, the power may be constantly supplied to the dash cam
even when the ignition is turned off. Installation of the device to a continuously powered 12V outlet could
result in vehicle battery drainage.
•󳒀 This device is designed to record video while the vehicle is in operation. The quality of the video might be
affected by weather conditions and the road environment, such as whether it is day or night, presence of
street lighting, entering/exiting tunnels, and the surrounding temperature.
•󳒀 THINKWARE is NOT responsible for the loss of any recorded video during operation.
•󳒀 Although the device was designed to withstand high-impact car collisions, THINKWARE does not
guarantee the recording of accidents when the device is damaged as a result of the accident.
•󳒀 Keep the windshield and camera lens clean for optimal video quality. Particles and substances on the
camera lens or windshield may reduce the quality of the recorded videos.
•󳒀 This device is intended to be used inside the vehicle only.

8
1.󳒀 Product overview
1.1󳒀 Included items
Ensure that all the items are included when you open the product box.
1.1.1󳒀 Standard items
Front camera
(main unit) Mount Car charger MicroSD memory card
Warranty/
CS information
The standard items may change without prior notice.
1.1.2󳒀 Accessories (sold separately)
ACC
BATTERY
GND
Rear camera Hardwiring cable Rear camera cable External GPS receiver
•󳒀 GPS reception may be affected by interference from the vehicle's windshield, particularly those treated
with anti-UV protective coating, or built-in defroster. It is recommended that an external GPS receiver is
used when the GPS signal is weak or when you cannot get a GPS signal.
•󳒀 To connect the external GPS receiver to the front camera, carefully remove the front camera's GPS port
cover with a pry tool or a small flat-head screwdriver to access the port.

Product overview
9
1.2󳒀 Part names
1.2.1󳒀 Front camera (main unit) - front view
Fixing bracket connector
Used to connect the fixing bracket.
V-IN input port
Used to connect the rear camera.
GPS connector
Used to connect the external GPS module
(optional) for additional features.
DC-IN power connector
Used to connect the power cable.
Front camera lens
Records the front view.
Security LED
Indicates that the video is being recorded.
Speaker
Outputs the voice guide and buzzer
sounds to indicate the product’s status.
Power switch
•󳒀 Slide down to turn on the
product.
•󳒀 Slide up to turn off the
product.
Memory card slot
Insert a memory card to
save recordings

Product overview
10
1.2.2󳒀 Front camera (main unit) - rear view
Reset button
Insert the tip of a sharp object to reset the product
when an error occurs.
Touchscreen
Used for setting the product or
viewing the recorded videos.
Microphone
Used for voice recording.
Status LED
Indicates the
operating status
of the product.
Gently touch the screen to make inputs on the touchscreen. The screen may be damaged if you apply
excessive force to the screen or if you touch the screen with a sharp object.
1.2.3󳒀 Rear camera (optional)
Adhesive fixing bracket
Used to fix the rear camera in the vehicle.
Rear camera lens
Records the rear view.
Security LED
Indicates that the video is being recorded.
Connection port
Used to connect the rear camera cable.

Product overview
11
1.3󳒀 Removing and inserting the memory card
Follow the instructions to remove the memory card from the product or to insert the memory card into the
product.
Before removing the memory card, ensure that the product
is turned off. Gently push the bottom of the memory card
with your fingernail to release it, and then remove it from the
product.
To insert the memory card into the memory card slot, ensure
that the metal contacts on the memory card are facing toward
the lens of the product, and insert it into the slot until you hear
a click.
•󳒀 Ensure that the product is turned off before removing the memory card. The recorded video files may be
corrupted or lost if you remove the memory card while the product is on.
•󳒀 Ensure that the memory card is in the correct direction before inserting it into the product. The memory
card slot or the memory card may be damaged if it is inserted incorrectly.
•󳒀 Use only authentic memory cards from THINKWARE. THINKWARE does not guarantee the compatibility and
normal operation of third-party memory cards.
To prevent loss of recorded video files, periodically back up the video files on a separate storage device.

12
2.󳒀 Installing the product
2.1󳒀 Installing the front camera (main unit)
Follow the instructions to properly install the product.
2.1.1󳒀 Selecting an installation location
Select an installation location that can record the
entire view in front of the vehicle without obstructing
the driver’s vision. Ensure that the front camera lens
is located in the center of the windshield.
20 cm
If a GPS navigating device is installed on the dashboard,
its GPS reception may be affected depending on the
dashboard camera’s installation location.
Adjust the installation location of the GPS navigating
device to ensure that the two devices are separated by
at least 20 centimeters (approximately 8 inches).
2.1.2󳒀 Securing the product
Follow the instructions to secure the product at the installation location.
1
2
1
➊➊
➋➋
Align the mount to the mount rail on the product,
and then slide it until you hear a click ( ➊➊ ). Then,
carefully remove the protective film ( ➋➋ ).

Installing the product
13
2
After determining the installation location, wipe the installation location on the windshield with a dry
cloth.
3
2
1
➊➊
➋➋
Remove the protective film from the adhesive mount,
and then press the mount to the installation location.
4
1
2
➊➊
➋➋
Remove the product from the mount and push the
mount against the windshield to ensure that the
mount is firmly fixed.
5
Align the product to the mount, and then slide it into
the locking position until you hear a click.
•󳒀 The product may fall and be damaged during
vehicle operation if it is not firmly fixed to the
mount.
•󳒀 If you need to remove the mount from the
windshield to alter the installation location,
be careful not to damage the windshield’s film
coat.
6
Set the vertical angle of the camera appropriately.
The camera angle must be adjusted again after the
installation is complete. Do not completely tighten
the fixing screw yet.

Installing the product
14
2.1.3󳒀 Connecting the power cable
When the engine and electrical accessories are turned off, connect the car charger or the continuous
power cable (optional) to the product.
Connecting the car charger
1
2
1
➊➊➋➋
Connect the car charger to the product’s DC-IN
power port and insert the cigar jack into the vehicle’s
power socket.
The location and specifications of the
power socket may differ by vehicle make
and model.
•󳒀 Use the authentic THINKWARE car charger. Use of third party power cables may damage the product and
result in electrical fire or electrocution due to the voltage difference.
•󳒀 Do not cut or modify the power cable yourself. Doing so may damage the product or the vehicle.
•󳒀 For safe driving, arrange the cables to prevent the driver's vision from being obstructed or interfering with
driving. For more information about arranging cables, visit www.thinkware.com.
2
1/8 1/4
Adjust the camera angle so that the hood of the
vehicle covers 1/4 - 1/8 of the screen while viewing
the live view on the LCD screen, as shown in the
image to the left.
3
Tighten the screw of the mount firmly.

Installing the product
15
Connecting the continuous power cable (optional)
ACC
BATTERY
GND
If you connect the product to the vehicle via the
continuous power cable, the camera continues
operating even when the vehicle is not operating
(parking mode). In parking mode, the camera detects
impacts to the vehicle and nearby motion and
records video.
For more information about parking mode, refer to
"3.6 Using parking mode" on page 23.
•󳒀 The continuous power cable must be professionally installed in the vehicle by a trained mechanic. Contact
an authorized service center to connect the continuous power cable to the vehicle. If the product is not
installed properly, the product may be damaged or an electrical fire or electrocution may occur.
•󳒀 Use the authentic THINKWARE continuous power cable only. Using other manufacturer’s cable may
damage the product or cause electrocution due to the voltage difference.
•󳒀 When connecting the continuous power cable, pay special attention to wiring. If the wires are connected
incorrectly, the product or the vehicle may be damaged.
1
Find the vehicle’s fuse box. Usually the fuse box is
installed under the driver’s seat.
The location of the fuse box may differ
depending on the make and model of the
vehicle. For more information, refer to your
vehicle’s owner’s manual.
2
Open the fuse box, find the continuous power
terminal (which supplies power when the vehicle
is off) and the ACC terminal (which supplies power
when the ignition status is "ACC ON") by using an
electrical tester, and detach the fuses from the
terminals.

Installing the product
16
3
BATTERY
ACC
Connect the BATTERY wire to a fuse leg of the
continuous power terminal and connect the ACC
wire to a fuse leg of the normal (ACC) terminal.
4
Check the fuse panel’s input and output contact points by using an electrical tester.
5
Place the fuses back into their locations on the fuse panel, connecting each fuse leg with the wire to
the output contact point and taking care not to change the fuse position.
When you install the fuses on the fuse panel, the fuse legs for the BATTERY wire and the ACC wire
must be connected to the output terminals respectively. If the fuse leg with the wire is connected to an
input terminal, the product or vehicle may be damaged or electrical fire may result.
6
GND
Connect the ground wire (the GND wire) to a bolt
attached to a metallic part of the vehicle’s body.
Normally, the metallic bolt that you can
connect the ground wire to (the GND wire) is
fitted nearby fuse box or the driver seat’s door
interior.
7
Connect the continuous power cable to the product’s
DC-IN power connector and start the engine to make
sure the product operates normally.
Once the product is powered on, the LED indicator
and the voice guidance are turned on.

Installing the product
17
8
1/8 1/4
Adjust the camera angle so that the hood of the
vehicle covers 1/4 - 1/8 of the screen while viewing
the live view on the LCD screen, as shown in the
image to the left.
9
Tighten the screw of the mount firmly.
2.2󳒀 Installing the rear camera (optional)
Refer to the following instructions to properly install the rear camera.
2.2.1󳒀 Selecting an installation location
Select a location on the rear windshield where there
is no defrost grid wire and the camera can record
the entire rear view.
•󳒀 For vehicles with a sunshade attached to the rear windshield, you must select a location where using the
sunshade will not interfere with camera operation.
•󳒀 The adhesive part of the rear camera should not touch the defrost grid.

Installing the product
18
2.2.2󳒀 Securing the rear camera
Refer to the following instructions to secure the product to the installation location.
1
After determining the installation location, wipe the installation surface of the windshield with a dry
cloth.
Check the installation location before you secure the rear camera to the rear windshield. After
securing the rear camera to the windshield, it is hard to remove the camera or change the installation
location due to the strong adhesive.
2
1
2
➊➊
➋➋
Remove the protective film from the adhesive mount
and camera lens.
3
THINKWARE
Attach the product with the THINKWARE logo facing
indoors and press the adhesive tape firmly to secure
the camera.
If the product is fixed in reverse, the rear view
will be recorded upside down.
4
THINKWARE
Adjust the camera’s vertical angle.

Installing the product
19
2.2.3󳒀 Connecting the rear camera cable
Power off the product and connect the rear camera cable to the front camera (main unit).
1
Connect one end of the rear camera cable to the
front camera’s V-IN port.
2
THINKWARE
Connect the other end of the rear camera cable to
the rear camera’s connection port.
For safe driving, arrange the cables to prevent
the driver’s vision from being obstructed or
interfering with driving.
3
Turn on the ACC or start the engine to check if the product is powered on. After the product is powered
on, the voice guidance will be turned on.
The product is powered on when the ACC mode is turned on or when the engine starts.

Installing the product
20
2.3󳒀 Installing the external GPS module (optional)
To activate the ADAS feature or record driving information (the speed and location), follow the instructions
and install the external GPS module on the upper part of the front windshield. Install the external GPS
module near the product, taking the module's cable length into account.
1
Remove the film from the back of the external GPS
module.
2
Attach the external GPS module's adhesive surface
to the upper part of the front windshield and press
the adhesive part firmly to secure it.
Before installation, make sure the external GPS
module's cable length is sufficient and check
the cable routing path.
3
Connect the external GPS module to the product’s
GPS connector.
Check the GPS connector location again
before connecting the module. If you connect
the external GPS module to the DC-IN power
connector, the pins inside the port may be
damaged.
4
Turn on the ACC or start the engine to check that the product is powered on. After the product is
powered on, the Status LED and the voice guide are turned on.