THOMSON SpeedTouch 516 Safety guide

SpeedTouch™
516/536/546/510v5/530v5
Multi-User ADSL Gateways
Setup and User’s Guide
Release R5.2.7

SpeedTouch™
516/536/546
510v5/530v5
Setup and User’s Guide
R5.2.7

Copyright
Copyright ©1999-2004 THOMSON. All rights reserved.
Passing on, and copying of this document, use and communication of its contents is not permitted without written authorization
from THOMSON. The content of this document is furnished for informational use only, may be subject to change without notice,
and should not be construed as a commitment by THOMSON. THOMSON assumes no responsibility or liability for any errors or
inaccuracies that may appear in this document.
Thomson Telecom Belgium
Prins Boudewijnlaan, 47
B-2650 Edegem
Belgium
www.speedtouch.com
Trademarks
The following trademarks are used in this document:
SpeedTouch™ is a trademark of THOMSON.
Microsoft, MS-DOS, Windows, Windows NT and Internet Explorer are either registered trademarks or trademarks of
Microsoft Corporation in the United States and/or other countries.
UNIX is a registered trademark of UNIX System Laboratories, Incorporated.
Apple and Mac OS are trademarks of Apple Computer, Incorporated, registered in the United States and other countries.
Adobe, the Adobe logo, Acrobat and Acrobat Reader are trademarks or registered trademarks of Adobe Systems, Incorpo-
rated, registered in the United States and/or other countries.
Netscape and Netscape Navigator are registered trademarks of Netscape Communications Corporation.
Ethernet is a trademark of Xerox Corporation.
"Wi-Fi" and the Wi-Fi logo are registered trademarks of the Wi-Fi Alliance. "Wi-Fi CERTIFIED", "Wi-Fi ZONE", "Wi-Fi Alli-
ance", their respective logos and "Wi-Fi Protected Access" are trademarks of the Wi-Fi Alliance.
Other products may be trademarks or registered trademarks of their respective manufacturers.
Document Information
Status: v1.0 (October 2004)
Reference: E-DOC-CTC-20040907-0001
Short Title: Setup and User’s Guide ST516/536/546/510v5/530v5 R5.2.7

Contents
E-DOC-CTC-20040907-0001 v1.0 3
Contents
1 SpeedTouch™ Installation ........................................... 7
1.1 Getting Acquainted with the SpeedTouch™ .................................. 8
1.2 Setting up the SpeedTouch™....................................................... 11
1.2.1 Local Ethernet Connection Setup ................................................................................. 13
1.2.2 SpeedTouch™ USB Connection Setup for Microsoft Windows Operating
Systems .......................................................................................................................... 14
1.3 SpeedTouch™ Configuration Setup ............................................. 17
1.3.1 Configuration Setup for Microsoft Windows Operating Systems............................. 18
1.3.2 Operating System Independent SpeedTouch™ Configuration Setup ...................... 23
2 SpeedTouch™ Internet Connectivity ........................ 27
2.1 Internet Connections via SpeedTouch™’s Embedded PPP Dial-in
Client............................................................................................ 28
2.1.1 Using the MS Windows XP Internet Gateway Device Control Agent ....................... 29
2.1.2 Using the SpeedTouch™ Web Pages .......................................................................... 31
2.2 Connect to the Internet via a Host PPPoE Dial-in Client ............. 33
2.2.1 Using an MS Windows XP BroadBand Connection.................................................... 34
2.2.2 Using the Mac OS X PPPoE Dial-in Client.................................................................... 39
3 SpeedTouch™ Web Interface .................................... 41
3.1 Basic Topics Menu Links.............................................................. 45
3.2 Advanced Topics Menu Links ...................................................... 48
4 SpeedTouch™ NAPT Manager .................................. 59

Contents
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5 Support ........................................................................ 63
5.1 SpeedTouch™ System Software Upgrade.................................... 64
5.1.1 Upgrade via the SpeedTouch™ Upgrade Wizard ....................................................... 65
5.1.2 Manual System Software Management via BOOTP Server....................................... 72
5.2 SpeedTouch™ Default Configuration........................................... 74
5.3 UPnP™ on Windows XP Systems................................................. 75
5.4 Troubleshooting ........................................................................... 78

About this Setup and User’s Guide
E-DOC-CTC-20040907-0001 v1.0 5
About this Setup and User’s Guide
In this Setup and User's
Guide
This User's Guide will assist you in getting acquainted with the SpeedTouch™
Multi-User ADSL gateways and in getting connected quickly to the Internet.
Used Symbols
Terminology Generally, the SpeedTouch™516, SpeedTouch™536, SpeedTouch™546,
SpeedTouch™510v5 and SpeedTouch™530v5 will be referred to as SpeedTouch™
in this Setup and User’s Guide.
Documentation and
software updates
THOMSON continuously develops new solutions, but is also committed to improve
its existing products.
For more information on THOMSON's latest technological innovations, documents
and software releases, visit us at:
www.speedtouch.com
A note provides additional information about a topic.
A tip provides an alternative method or shortcut to perform an action.
!A caution warns you about potential problems or specific precautions that
need to be taken.

About this Setup and User’s Guide
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Chapter 1
SpeedTouch™ Installation
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1 SpeedTouch™ Installation
Introduction Thank you for purchasing the SpeedTouch™ Multi-User ADSL Gateway!
With the SpeedTouch™ Multi-User Asymmetric Digital Subscriber Line (DSL)
Gateways, surfing the Internet will become a whole new experience.
Safety instructions Prior to connecting the SpeedTouch™, read the SpeedTouch™ Quick Installation
Guide and Safety Instructions.
UPnP™ The SpeedTouch™ is a UPnP™ certified product. This feature enables your
computer to discover and control UPnP™ devices on the network.
If you are running Microsoft Windows XP, it is strongly recommended to add the
UPnP™ software component to your system.
For more information see MS Windows XP Help and “5.3 UPnP™ on Windows XP
Systems” on page 75.

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1.1 Getting Acquainted with the SpeedTouch™
Introducing the
SpeedTouch™
Prior to proceeding, please make sure to read first the SpeedTouch™ Quick
Installation Guide. It provides important package content and safety information.
Check whether all items are present in your package.
In the event of damaged or missing items, please contact your local product dealer
for further information.
Front panel layout The SpeedTouch™ is presented in a desktop housing:
Front panel LEDs A set of LEDs is provided to overview the SpeedTouch™ status:
The USB LED is available on SpeedTouch™ variants that offer USB connectivity.
Indicator Description
Name Colour State
Power Green On Power On, normal operation
Red On Startup pending
Off Power Off
Ethernet Green Flashing Ethernet activity
On Ethernet connection, no activity
Off No ethernet activity, no connection
USB Green Flashing USB activity
On No USB activity, USB connection
Off No USB activity, no USB connection
DSL Green Flashing Pending DSL line synchronization
On DSL line synchronized
Off No DSL line
Internet Green Flashing Internet activity
On Internet Connection
Red Solid No Internet Connection

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SpeedTouch™ back
panel layout
Depending on the variant you purchased, your SpeedTouch™ is equipped with:
A single 10/100Base-T Ethernet port:
A four port 10/100Base-T Ethernet switch:
A single 10/100Base-T Ethernet port and a USB port:
A Power inlet (15VAC) D Recessed Reset button
B Power Button (ON/OFF) E DSL line port (marked grey)
C 10/100Base-T Ethernet port
(marked yellow)
A Power Button (ON/OFF) D 10/100Base-T Ethernet switch
(marked yellow)
B Power inlet (15VAC) E DSL line port (marked grey)
C Recessed Reset button
A Power inlet (15VAC) D USB port (marked blue)
B Power Button (ON/OFF) E Recessed Reset button
C 10/100Base-T Ethernet port
(marked yellow)
F DSL line port (marked grey)
A B CCDE
A DB C E
A B DCEF

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Ethernet port(s) LED
functionality
If you purchased a SpeedTouch™546, each Ethernet port on the rear panel has one
LED to indicate the connection integrity (activity).
LED Status Description
Off No connection on this port.
On Ethernet link up.
Flashing Data is flowing from/to this port.

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1.2 Setting up the SpeedTouch™
SpeedTouch™ variants Two ADSL variants of the SpeedTouch™ exist:
The ADSL/POTS variant connecting to an analog Plain Old Telephone Service
(POTS) line.
The ADSL/ISDN variant connecting to a digital Integrated Services Digital
Network (ISDN) line.
You can easily identify your variant by checking the identification label located on
the bottom of your SpeedTouch™.
Use only the SpeedTouch™ variant which is appropriate for the DSL service
provided to your premises. Check with your Service Provider to determine whether
your SpeedTouch™ is adapted to ADSL service requirements.
ADSL service The appropriate DSL service must be available at your premises:
ADSL service must be enabled on your telephone line.
As both telephone and ADSL service are simultaneously available from the
same copper pair, you will need a central splitter or distributed filters for
decoupling ADSL and telephone signals.
Always contact your Service Provider when installing splitters/filters!
Public telephone lines carry voltages that can cause electric shock. Only install
splitter/filters yourself if these are qualified for that purpose.
Support of the latest
ADSL standards
The SpeedTouch™ supports the latest ADSL standards:
ADSL2
RE-ADSL
ADSL2+
ADSL2 ADSL2 (ITU G.992.3 and G.992.4), being the successor of the well-known ADSL
standard, adds new features and functionality targeted at improving performance
and interoperability, and adds support for new applications, services and
deployment scenarios. Among the changes are
Improvements in data rate and reach performance.
Rate adaption.
Diagnostics.
Stand-by mode.
RE-ADSL G.992.L Reach Extended ADSL (RE-ADSL) is an extension to G.992.3 ADSL2 that
allows to significantly extend the reach of throughput capabilities.
ADSL2+ ADSL2+ (ITU G.992.5) is an extension to the ADSL2 standard that goes even further
in offering optimal broadbanding; it nearly doubles the maximum ADSL
downstream data rates to up to 20Mb/s.

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Connect the DSL line The grey DSL port on the SpeedTouch™ is marked .
Use the grey DSL cable provided to wire the SpeedTouch™ DSL port to your
telephone wall outlet or distributed filter.
Connect the power
supply
Always check first whether the power supply adapter provided is suitable for the
local power specifications. Contact your Service Provider in case of any doubt.
The power inlet on the SpeedTouch™ is marked .
Plug the adapter's coaxial jack into the SpeedTouch™'s power inlet and plug the
power supply into a power socket outlet.
Turn on SpeedTouch™ Once all previous steps are completed, you can turn the SpeedTouch™ on with the
power button located on the SpeedTouch™ rear panel.
Push in the button to switch on the SpeedTouch™.
Push to release the button to switch off the SpeedTouch™.
The SpeedTouch™ is ready for service as soon as the start-up procedures are
completed, the Power On Self Test (POST) is passed and the Power LED on the front
panel is constantly lit green.
For troubleshooting startup failures, see “5.4 Troubleshooting” on page 78.
Local networking setup Depending on the SpeedTouch™ variant you have, various solutions are available
to connect your computer(s) to the device:
Ethernet connectivity
See “1.2.1 Local Ethernet Connection Setup” on page 13 for more
information.
USB connectivity
USB connectivity is supported for MS Windows 98SE/ME, MS Windows 2000/
XP. Before being able to connect to the SpeedTouch™ through the USB
connection you must first install USB drivers.
See “1.2.2 SpeedTouch™ USB Connection Setup for Microsoft Windows
Operating Systems” on page 14 for more information.
In case of a SpeedTouch™ with USB connectivity you can use both local networking
solutions simultaneously to form a single local network.
Internet connection
setup
To continue with preparing the SpeedTouch™ for Internet connectivity, see
“1.3 SpeedTouch™ Configuration Setup” on page 17.
!If you purchased a SpeedTouch™536/530v5 and you are not using the
USB connection, make sure to place the protective cap on the
SpeedTouch™536/530v5 USB port.

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1.2.1 Local Ethernet Connection Setup
Local network For Ethernet connectivity you will need at least:
A computer that already has an Ethernet Network Interface Card (NIC)
installed
If required, a hub or switch and the necessary connection cables
Ethernet cables In the SpeedTouch™ package, a yellow full-wired straight-through RJ45/RJ45
Ethernet cable, hereafter referred to as a LAN cable, is included.
As all SpeedTouch™ variants feature 10/100Base-T auto-sensing MDI/MDI-X
Ethernet ports, you can use any type of full wired LAN cable to connect your
equipment.
Standard wiring
procedure
Use the yellow LAN cable provided to wire your computer's Ethernet port to (one
of) the SpeedTouch™'s Ethernet port(s).
In case of a single Ethernet port SpeedTouch™, you will need an external hub or
switch to connect multiple computers.
In case of a SpeedTouch™ switch, you can create a local Ethernet network of up to
four devices, without needing extra networking devices.
Ethernet link check The SpeedTouch™ LED indicator(s) allow(s) you to check your Ethernet.
See “1.1 Getting Acquainted with the SpeedTouch™” on page 8 for more
information.
!If you purchased a SpeedTouch™536/530v5 and you are not using the USB
connection, make sure to place the protective cap on the SpeedTouch™536/
530v5 USB port.

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1.2.2 SpeedTouch™ USB Connection Setup for
Microsoft Windows Operating Systems
Supported Operating
Systems
Installing and using the SpeedTouch™ USB connection is supported by Microsoft
for following Microsoft Operating Systems:
MS Windows 98SE
MS Windows Millennium
MS Windows 2000
MS Windows XP
You may need the Windows installation CD-ROM during installation.
System requirements For Windows 98SE/ME:
Pentium processor 166 MHz or compatible
32 megabytes (MB) of memory
For Windows 2000/XP:
Pentium II processor or compatible
64 MB of memory
30 MB of free disk space
Prerequisites It is strongly advised to remove any SpeedTouch™ driver installation that may
reside on your PC before you install the USB drivers from the SpeedTouch™ Setup
CD delivered with your SpeedTouch™ product.
Make sure both your PC and SpeedTouch™ are turned on and operational.
The installation procedures might be slightly different depending on the MS
Windows OS you are using:
In the SpeedTouch™ package, a blue USB cable is included to connect a
single computer to your SpeedTouch™.

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Installing the
SpeedTouch™ USB
connection
The installation is plug and play, meaning that installation will require almost no
effort.
Proceed as follows:
1Insert the blue USB cable provided into the SpeedTouch™ USB port marked
with the USB logo: .
2The other end of the USB cable fits in (one of) the USB port(s) of your PC. In
most cases your PC's USB port is marked with the same USB symbol.
3Windows will automatically recognize the Thomson USB Remote NDIS device:
4The Windows Found New Hardware Wizard appears:
This wizard will guide you through the installation procedure of the USB
drivers.
Click Next to continue.
5The following window allows you to select locations where it should search
for drivers:
Insert the SpeedTouch™ Setup CD-ROM, make sure that the wizard looks for
the drivers on the CD-ROM drive and click Next to continue.
6The wizard will notify that it found drivers for the device on the CD-ROM.
Click Next to continue.
7The installation procedure continues with the installation of the USB drivers.
8In the following windows you can follow the installation procedure. Click Next
whenever requested to continue the installation.
You can also connect your PC to the SpeedTouch™ via a USB hub.
The Windows Found New Hardware Wizard may ask your
authorisation to connect to Window Update to search for software. If
this is the case, select No, not this time and click Next.

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9At the end of the procedure, the following window appears:
Click Finish to complete the installation.
10 As a result your USB connection is installed and ready for use.
Verifying USB
connectivity
The SpeedTouch™ USB connection is represented as a local network interface. You
can easily check this interface by opening the Network Connections window from
Windows’ Control Panel:
Connecting to the
Internet
To continue with preparing the SpeedTouch™ for internet connectivity, see
“1.3 SpeedTouch™ Configuration Setup” on page 17.

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1.3 SpeedTouch™ Configuration Setup
Internet connectivity Some configuration may be required to prepare the SpeedTouch™ for Internet
connectivity.
Before setting up the SpeedTouch™ for Internet connectivity, make sure that the
SpeedTouch™ is prepared as described in “1.2 Setting up the SpeedTouch™” on
page 11.
What you need from
your ISP
In most cases, you need a user account with an Internet Service Provider (ISP) for
Internet access. For this user account, your ISP will provide you with:
A user name (logon ID)
A password
Other information may be required, depending on the ISP’s specific requirements
and Service profile selection.
Configuration of the
SpeedTouch™
Depending on your computer's Operating System (OS) the configuration of your
Internet connectivity can be done automatically or manually.
If your computer runs:
A Microsoft Windows OS.
The SpeedTouch™ Setup wizard, included on the SpeedTouch™ Setup
CD-ROM, will automatically guide you through the configuration of both the
SpeedTouch™ and your PC for setting up the appropriate configuration.
Proceed with “1.3.1 Configuration Setup for Microsoft Windows Operating
Systems” on page 18.
Another OS (for example Mac OS, Unix, Linux).
The SpeedTouch™ Embedded Easy Setup wizard, accessible from the
SpeedTouch™ web pages, will automatically guide you through the
configuration of the SpeedTouch™.
Proceed with “1.3.2 Operating System Independent SpeedTouch™
Configuration Setup” on page 23.

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1.3.1 Configuration Setup for Microsoft Windows
Operating Systems
Microsoft Windows One of the following Windows operating systems must already be installed on your
PC(s):
Windows 98SE
Windows ME
Windows NT4.0 SP6 (Ethernet only)
Windows 2000
Windows XP
You may need the Windows installation CD-ROM during installation.
The SpeedTouch™
Setup wizard
The SpeedTouch™ Setup wizard procedure consists of two major parts:
The detection procedure
The configuration procedure
Additional configuration (if needed)
The detection
procedure
The detection procedure proceeds as follows:
1Insert the SpeedTouch™ Setup CD-ROM in your PC's CD-ROM drive. The
SpeedTouch™ CD Browser will start automatically.
2The Choose Language window prompts you to select a language:
Select the language of your choice and click OK.
3The SpeedTouch™ CD Browser appears:
Click Initial Setup.
If the SpeedTouch™ CD Browser window does not appear
automatically, open a Run window via Start > Run from the Start
menu and enter the following path: D:\Menu.exe, where D stands for
the drive letter of your CD-ROM drive.