Tieline Commander G3 TLR300 User manual

TLR300 Rack Unit Mixer-CODEC
and TLR303 Front Panel
Reference Manual
(Incorporating the TLG3 Graphical User Interface)
Commander G3 Rack Unit Reference Manual Version 4.1
Software Version: Tieline Toolbox V.4.14.48 RPTP version 104
Firmware Version: 1.6.72; RPTP version 104
November, 2012
IMPORTANT: Please read page 2 for important
firmware update information
ToolBox Software Note: We recommend using a LAN or serial connection
when installing ToolBox G3 software on operating systems other than
XP. Please read http://www.tieline.com/Support/toolbox-G3 before
attempting to connect ToolBox via USB.

Recent Manual Updates
Tieline
Page 2
T E C H N O L O G Y
Important Updates for Firmware v.1.6.72 RPTP 104
1. From the 31st March 2011 Tieline has discontinued support for the Voice G3
algorithm. As a result it has been omitted from this v.1.6.72 firmware release
and all codecs purchased after this date. Codecs with firmware v.1.6.72 or
higher can connect to G3 codecs running older firmware versions, but will
have to use an algorithm other than Voice G3. Voice G3 is usually used for
low-bitrate connections over GSM and POTS. We recommend using Tieline
Music as a substitute for these low bit-rate connections.
2. It is now possible to configure a ‘Hangup Profile’ in G3 codecs. This means a
codec can receive calls from other codecs that change its existing connection
profile, and then the codec receiving the call will automatically return to the
preprogrammed Hangup Profile after disconnection. Program this via
[Menu] > [Configuration] > [Advanced] > [Hangup Profile]
and select the
profile.
3. A new version of Toolbox v.4.14.48 is now available to support firmware
release v.1.6.72. (Download from Tieline support at
http://www.tieline.com/Support/Latest-Firmware/Current-G3-Firmware-
Versions.)
4. TLR300B2 codecs now support 256Kbps MP2 J-Stereo connections at
32KHz and 48KHz sampling over IP and X.21.
5. References to “RAW” uncompressed data are now renamed “PCM” in G3
codecs for consistency with new Tieline codecs.
6. Telstra 3G Wireless Access Points have been renamed for Australian
customers.
Previous Name
New Name
Telstra per MB
Telstra datapk
Telstra Timed
Telstra PC Pack
Telstra Per KB
Telstra internt
7. Other access points have been added for Australia and Canada.
Country
New Access Point Number
Australia
Telstra extrant
Canada
Bell HSDPA
Canada
Telus (SP)
Canada
SaskTel HSDPA

Table of Contents
Tieline
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T E C H N O L O G Y
Table of Contents
SECTION 1.
SAFETY NOTICES AND WARNINGS............................................... 15
SECTION 2.
MANUAL CONVENTIONS................................................................. 16
2.1. CONTROLS........................................................................................................... 16
2.2. CONNECTOR PANEL............................................................................................ 16
2.3. MENU TEXT ......................................................................................................... 16
2.4. MENU NAVIGATION............................................................................................. 16
2.5. TOOLBOX SOFTWARE ......................................................................................... 16
2.6. HYPERLINKS ........................................................................................................ 16
SECTION 3.
WELCOME TO OUR REVOLUTION ................................................ 18
SECTION 4.
INTRODUCTION TO TIELINE CODECS ......................................... 20
4.1. FEATURES IN RELEASE VERSION 1.4.XX ............................................................ 21
4.2. FEATURES IN RELEASE VERSION 1.6.XX ............................................................ 22
4.3. FEATURES OF THE COMMANDER G3 FIELD UNIT CODEC: ............................... 24
4.4. DATA OPTIONS AVAILABLE ................................................................................ 25
4.5. COMPATIBILITY ACROSS THE G3 RANGE OF CODECS ...................................... 26
SECTION 5.
CONFIGURATION OF THE RACK UNIT CODEC ......................... 27
SECTION 6.
FIELD UNIT AND RACK UNIT DIFFERENCES.............................. 28
SECTION 7.
FUNCTIONALITY OF THE COMMANDER G3 RACK UNIT........ 29
7.1. DATA OPTIONS AVAILABLE ................................................................................ 29
SECTION 8.
NEW CODEC MENU WIZARDS ........................................................ 32
8.1. EASIER NAVIGATION ........................................................................................... 32
8.2. MODULE INDICATOR ARROWS ........................................................................... 33
8.3. CODEC MODULE OPTIONS ................................................................................. 34
SECTION 9.
QUICK START: CONNECTING QUICKLY USING MANUAL
DEFAULT PROFILES.......................................................................... 36
9.1. STEP 1: SET AUDIO CONFIGURATION SETTINGS ............................................... 37
9.2. STEP 2: SELECT A PROFILE................................................................................. 39
9.3. STEP 3: CHANGE CONNECTION SETTINGS ........................................................ 41
9.4. GETTING CONNECTED ........................................................................................ 57
9.5. 10 SIMPLE STEPS TO CONNECT TIELINE CODECS (VERSION 1.6.XX ....................
FIRMWARE OR HIGHER) ....................................................................................... 59
9.6. QUICK START PROCEDURE FOR 3G IP CONNECTIONS (VERSION 1.6.XX
FIRMWARE OR HIGHER) ....................................................................................... 62
9.7. REMOTE CONTROL OF INPUT CONTROLS.......................................................... 64
9.8. CONFIGURING REMOTE CONTROL VIA CODEC MENUS .................................... 65
9.9. ADJUSTING LOCAL (MASTER CODEC)AND REMOTE (SLAVE CODEC)INPUT
LEVELS WHEN IN REMOTE CONTROL CHANNEL MODE ................................... 66
9.10. USING THE MENU SELECTOR FOR REMOTE LEVEL CONTROL ......................... 66
9.11. RESET REMOTE CONTROL .................................................................................. 66
9.12. CODEC REMOTE CONTROL MENU STRUCTURE ................................................ 67
SECTION 10.
POTS OPERATION AND USAGE TIPS: HOW IT WORKS........ 68
10.1. HISTORICAL REFLECTIONS ................................................................................. 68

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10.2. MODEM NEGOTIATION AND LINE QUALITY FOR POTS MODE ........................ 69
10.3. POTS OPERATION PRECAUTIONS ..................................................................... 69
10.4. CALL WAITING .................................................................................................... 69
10.5. PRIVATE BRANCH EXCHANGES (PBX), PRIVATE AUTOMATIC BRANCH
EXCHANGES (PABX), BUSINESS SYSTEMS........................................................ 70
10.6. LINE CHECKS ...................................................................................................... 70
10.7. EARTH LEAKAGE PROBLEMS ON THE LINE........................................................ 71
10.8. EQUIPMENT PROBLEMS AT THE CO OR LOCAL EXCHANGE............................. 71
10.9. TIPS FOR SUCCESSFUL OPERATION ................................................................... 72
10.10. POTS VERSUS NEW POTS G3 MODULES..................................................... 73
10.11. STABILITY OF TIELINE POTS MODULES ....................................................... 74
10.12. MAKING POTS VOICE CALLS ........................................................................ 77
10.13. WHY MAKE POTS VOICE CALLS?................................................................. 78
10.14. SELECTING POTS VOICE MODE.................................................................... 78
10.15. ROUTING POTS VOICE CALLS TO A CODEC’S ANALOG OUTPUTS ............. 80
10.16. POTS SUMMARY: ........................................................................................... 81
SECTION 11.
ISDN OPERATION .......................................................................... 82
11.1. IMPORTANT CONSIDERATIONS ........................................................................... 82
11.2. WHAT ISDN MODULE DO INEED? ..................................................................... 82
11.3. HOW DO IINSTALL THE ISDN MODULE?........................................................... 83
11.4. CONNECTING OVER ISDN .................................................................................. 84
SECTION 12.
GSM OPERATION........................................................................... 90
12.1. HOW DOES IT WORK? .......................................................................................... 90
12.2. HSCSD INFORMATION COURTESY OF GSMWORLD.COM ................................ 90
12.3. WHAT DO INEED FOR GSM?.............................................................................. 90
12.4. DEFAULT GSM CONNECTION SETTINGS ........................................................... 91
12.5. CONFIGURING GSM CONNECTIONS USING A GSM MODULE ......................... 91
12.6. CONFIGURING GSM CONNECTIONS VIA THE RS 232 SERIAL PORT ............... 92
12.7. CONFIGURING A POTS LANDLINE CODEC FOR GSM CONNECTIONS............. 94
12.8. A FINAL NOTE ON GSM CONFIGURATION ........................................................ 95
SECTION 13.
3GIP................................................................................................... 96
SECTION 14.
SATELLITE OPERATION............................................................... 97
14.1. BROADBAND GLOBAL AREA NETWORK (BGAN) ............................................. 97
SECTION 15.
X.21 OPERATION............................................................................ 98
15.1. HOW DO X.21 MODULES CONNECT TO THE NETWORK?................................. 98
15.2. HOW DOES IT WORK? ......................................................................................... 98
15.3. CONNECTING VIA X.21....................................................................................... 99
SECTION 16.
IP STREAMING CONFIGURATIONS.........................................100
SECTION 17.
OPERATION OF YOUR CODEC: CODEC LCD DISPLAYS .........
AND DIALING CONNECTIONS..................................................101
17.1. GETTING STARTED:OPERATING THE MENU SELECTOR (MS) ........................ 101
17.2. CLEAR ................................................................................................................102
17.3. AUDIO MONITORING ON THE CODEC.............................................................. 102
17.4. PRE-FLIGHT CONNECTION CHECKS.................................................................102
17.5. MENU NAVIGATION........................................................................................... 102
17.6. GETTING STARTED ............................................................................................ 103

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17.7. THE LCD SCREEN ON INITIAL POWERUP ........................................................ 103
17.8. LOADING PROFILES........................................................................................... 103
17.9. INITIAL CONNECTION STATE OF CODEC LCD DISPLAYS ...............................105
17.10. INITIATING MANUAL CONNECTIONS:DIALING A NUMBER.........................108
17.11. MANUAL ISDN CONNECTIONS .................................................................... 111
17.12. MANUAL GSM CONNECTIONS..................................................................... 112
17.13. MANUAL 3G CONNECTIONS ........................................................................ 113
17.14. MANUAL IP CONNECTIONS ..........................................................................114
17.15. MANUAL X.21 CONNECTIONS ..................................................................... 115
17.16. THE CONNECTIONS MANAGER (CXNS)...................................................... 116
17.17. SUMMARY:..................................................................................................... 118
17.18. MENU SETTINGS ........................................................................................... 119
17.19. MENU:SUBMENU DETAILS .......................................................................... 121
SECTION 18.
DATA TRANSFER & USING 3RD PARTY DEVICES .................146
18.1. DATA OPTIONS AVAILABLE ..............................................................................146
18.2. THE SERIAL PORT DATA WIZARD..................................................................... 146
18.3. AN INTRODUCTION TO SESSION DATA............................................................. 146
18.4. SOME BACKGROUND ON DATA PACKETS ........................................................ 146
18.5. THE OSI MODEL EXPLAINED ........................................................................... 147
18.6. THE SESSION LAYER .........................................................................................148
18.7. HOW TIELINE CODEC SESSION DATA WORKS................................................. 148
18.8. CONFIGURING THE SERIAL PORT TO SEND DATA ........................................... 151
18.9. ENABLING SERIAL PORT DATA FLOW CONTROL ............................................151
18.10. GSM TRANSPARENT AND NON-TRANSPARENT DATA MODES ................... 152
18.11. DTMF CONTROL OF 3RD PARTY DEVICES...................................................153
SECTION 19.
RELAY AND CONTROL PORT OPERATION...........................155
19.1. EXTERNAL RELAY BOX ..................................................................................... 155
19.2. CABLING AND OPERATION DISTANCES............................................................156
19.3. CAN BUS CABLE TERMINATIONS ....................................................................157
19.4. INPUTS ............................................................................................................... 157
19.5. OUTPUTS ........................................................................................................... 157
19.6. SETUP ................................................................................................................ 157
19.7. DIP SETTINGS ................................................................................................... 158
19.8. CMOS RELAY OPERATIONAL MODE ...............................................................158
19.9. FRONT PANEL LED INDICATORS ..................................................................... 158
19.10. PIEZO ALARM ................................................................................................ 158
SECTION 20.
TOOLBOX OPERATION ..............................................................159
20.1. TOOLBOX SOFTWARE DOWNLOADS ................................................................159
20.2. PREPARING TO USE TOOLBOX SOFTWARE WITH YOUR CODEC .................... 160
20.3. CONNECTING YOUR CODEC TO A PC ..............................................................161
20.4. CONFIGURING TOOLBOX AND YOUR CODEC TO WORK TOGETHER .............161
20.5. CONNECTING TOOLBOX VIA USB................................................................... 162
20.6. LAN CONNECTION:STATIC,DHCP AND BOOTP IP ADDRESSES ...............164
20.7. INSERTING STATIC IP ADDRESSES INTO A CODEC AND PC ............................ 164
20.8. SERIAL PORT CONNECTIONS:CONFIGURATION AT THE CODEC ITSELF ........ 166
20.9. CONNECTING YOUR CODEC TO TOOLBOX SOFTWARE ................................... 167
20.10. UPDATING FIRMWARE................................................................................... 169
20.11. OPERATION OF THE TLG3 GUI...................................................................172