Timico Polycom SoundPoint IP 33X User manual
Message
waiting
indicator
Line
keys
Hold
Navigation
keys
Speaker
Mute Volume
controls
Line
keys
Dial
key
Menu
1
© 2015 Timico Limited
DOC 7.2.118. Synergy - Polycom Soundpoint IP 33X guide. Version 2.0. Last updated October 2015
REFERENCE GUIDE
Synergy - Polycom SoundPoint IP 33X
2
© 2015 Timico Limited
DOC 7.2.118. Synergy - Polycom Soundpoint IP 33X guide. Version 2.0. Last updated October 2015
Making a blind transfer
1. During a call, press the Trans soft key
(the active call is placed on hold)
2. Press the Blind soft key and enter the
destination to transfer the call without
speaking to the second party.
Transfers may be cancelled during establishment
by pressing the Cancel soft key. The original call
is resumed.
Answering a call
Using the handset:
Pick up the handset
Using the speakerphone:
Press: , or the line key or the
Answer soft key
3. Using the optional headset:
Press .
Making a call
There are three ways to place a call:
Using the handset:
Pick up the handset and enter the number
or enter the number first, and then pick
up the handset.
Using the hands-free speakerphone:
1. With the handset on-hook, press
or any assigned line key
2. Dial the number
Or dial the number, and then press .
Using the optional headset:
1. With the headset connected, press:
- any assigned line key, or
- the NewCall soft key
2. Press
3. Dial the number
Or dial the number, and then press .
During a call, you can alternate between handset,
headset, or hands-free modes by pressing the
relevant keys or picking up the handset.
Ending a call
Using the handset:
Hang up or press the EndCall soft key
Using the speakerphone:
Press or the EndCall soft key
Using the optional headset:
Press or the EndCall soft key
Making a consult transfer
1. During a call, press the Trans soft key
(the active call is placed on hold)
2. Place a call to the party to which you
want to transfer the call
3. After speaking with the second party,
press the Trans soft key to complete
the transfer.
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REFERENCE GUIDE
Synergy - Polycom SoundPoint IP 33X
3
© 2015 Timico Limited
DOC 7.2.118. Synergy - Polycom Soundpoint IP 33X guide. Version 2.0. Last updated October 2015
Starting a conference call
To create a three-way local conference call:
1. Call the first party
2. Press the Conf soft key to create a
new call (the active call is placed
on hold)
3. Place a call to the second party
4. When the second party answers,
press to Conf soft key again to
join all parties in the conference.
When a conference has been established,
pressing the Split soft key will split the
conference into two calls on hold.
Placing the call on hold on the conference
originator’s phone will place the other
parties in the conference on hold.
A conference may be created at any time
between an active call and a call which is
on hold (on the same line or another line)
by pressing the Join soft key.
Ending the call on the conference originator’s
phone will allow the other participants to
continue the conference.
Accessing messages
The message waiting indicator and individual line
indicators will flash and the shutter dial tone will
sound in place of the normal dial tone to indicate
that messages are waiting at the message centre.
To listen to voice messages:
1. Press the Messages soft key
2. Follow voice prompts to listen to voicemails.
REFERENCE GUIDE
Synergy - Polycom SoundPoint IP 33X
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