france telecom Postes 4018IP User manual

1
First
User's guide
Postes4018IP/4019
couverture-nouvelle-charte.fm Page 1 Jeudi, 27. mai 2004 3:49 15

1
3GV19001ZEABed01.fm Page 1 Mercredi, 13. avril 2005 7:50 07

1
Introduction
1
How
Thank you for choosing a telephone from the 4018IP/4019 range manufactured by
France Télécom.
Your terminal has a new ergonomic layout for more effective communication.
How
How to use this guide
These symbols can be supplemented by small icons or text.
Lift the receiver. Line key.
Hang up. Specific key on numeric
keypad.
Numeric keypad. Partial view of display.
means that the function is subject to programming. If necessary,
contact your installer.
means that the function depends on the system. If necessary
contact your installer.
Meansthat the function isonly avalable on the e-diatonis/Diatonis
Adjustment “reduce”. Fixed key.
Adjustment “increase”. MENU key.
Loudspeaker,
hands free. Voice mail access key.
Move the navigation key up or down.
To go back one level (press and release) or to return to the
welcome page (press and hold) ; during a conversation, can be
used to access the different pages (Menu, Perso, etc.) and to
return to the telephone screens.
2
2
6
5
3
abc
def
jkl
mno
NOEADMU010-010
NOEADMU000-005
systems.

Toc
generated

3
Contents
3
Toc
Postes 4019 / 4018IP . . . . . . . . . . . . . . . . . . . . . . p. 4
1. Customize your terminal . . . . . . . . . . . . . . . . . . p. 6
Modifying your personal code. Lock / unlock your telephone.
Adjusting the audio functions. Adjusting screen brightness.
Activate/disable the personal assistant. Personal assistant:
reaching you with one number only.
2. Using your telephone . . . . . . . . . . . . . . . . . . . . . p. 9
Identify the terminal you are on. Making a call. Receiving a call.
Redialling. Make a call-back request to a busy number. Call pick-
up.
3. Voice message service . . . . . . . . . . . . . . . . . . . . p. 12
Initializing your voice mailbox. Customising your voice greeting.
Consulting your voice mailbox. Send a voice message copy.
4. Divert your calls to another number . . . . . . . . p. 15
Divert your calls to another number. Diverting calls to your
voice mailbox. When you return, cancel all diversions.
5. Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 16
Using call by name. Program the keys in the personal phone
book. Make a call using the personal phone book.
6. During a conversation . . . . . . . . . . . . . . . . . . . . p. 17
Sending DTMF signals. Calling a second person during a
conversation. Transferring a call. Three-way conference.
Switching between calls (Broker call). Store a number.
7. Guarantee and clauses . . . . . . . . . . . . . . . . . . . . p. 20

Postes 4019 / 4018IP
4
4018IP
Telephone
Handset
 Audio keys
 Function keys
Hang-up key: to terminate a call.
Hands-free/Loudspeaker Key:
t
o make
o
ver (4018IP ).
•lit in hands-free mode or heads
•flashing in loudspeaker mode (l
o
Intercom/Mute key:
•During a conversation: press th
can no longer hear you.
•Terminal idle: press this key to
picking up the receiver.
To adjust the loudspeaker or handset
v
Messaging key to access various mail
s
If the key flashes, a new voice message or a
'Redial' key : To access the 'Redial' fu
n
 Navigation
Up-down n
a
home page, t
h
entering char
a
The home p
a
•Info
loc
k
•Dat
e
•Set
p
fun
c
Who am I
Lock
Settings
OK key: used to validate your choices and o
p
ring.
Back/Exit key: to return to previous menu (
(long press). You can also use this key to cor
r
OK
 Function keys and programmable keys
Guide key: Use to obtain information on the pre-programmed keys or to ac-
cess the set programming or configuration.
Phone book key: Phone book key to access your personal phone book
(short press) or to make a call by name (long press or press twice).
Pre-programmed function keys and programmable key
Lit when the function associated with the key is activated.
The 6-key block consists of:
 two line keys,
 one 'immediate forwarding or cancel call-forward' key,
 one 'conference' key,
 one 'transfer' key,
 one direct call key to programme.
Alphanumeric keypad
A5NOE-A

5
4018IP
Telephone
 Audio keys
 Function keys
Hang-up key: to terminate a call.
Hands-free/Loudspeaker Key: to make or answer a call without lifting the
receiver (4018IP).
•lit in hands-free mode or headset mode (short press).
•flashing in loudspeaker mode (long press).
Intercom/Mute key (4018IP):
•During a conversation: press this key so that your correspondent
can no longer hear you.
•Terminal idle: press this key to answer calls automatically without
picking up the receiver.
To adjust the loudspeaker or handset volume up or down
Messaging key to access various mail services
If the key flashes, a new voice message or a new text message has been received.
'Redial' key : To access the 'Redial' function .
 Navigation
Up-down navigator: used to navigate around the
home page, through the menus or in a text zone
when entering characters.
The home page consists of:
•Information on the status of the set
(set locked, call forward, etc.)
•Date and time
•Set programming and configuration
functions
OK key: used to validate your choices and options while programming or configu-
ring.
Back/Exit key: to return to previous menu (short press) or return to first screen
(long press). You can also use this key to correct a character you entered.
Who am I
Lock
Settings
OK
m
mable keys
a
in information on the pre-programmed keys or to ac-
n
g or configuration.
n
e book key to access your personal phone book
e
a call by name (long press or press twice).
ction keys and programmable key
s
ociated with the key is activated.
s
of:
t
e forwarding or cancel call-forward' key,
c
e' key,
key,
l
key to programme.
u
meric keypad
generated

6
Customize your terminal
1
6
Other
1.1 Modifying your personal code
1.2 Lock / unlock your telephone
1.3 Adjusting the audio functions
follow
informations
displayed on the
screen
to return to the
home page
(long press)
Settings
OK
My phone /
My options
OK
Password OK OK
depending the displayed informations,
enter your password or confirm*
Lock
OK
2
6
5
3
ab c
def
jkl
mn
o
adjust ringing (melody,
volume, mode,...) by
following instructions
displayed on the screen
to return to the
home page
(long press)
Settings
OK
recording
OK
Ringing
OK
NOEADGR040-040
NOEADGR040-050
NOEADGR010-055

1
7
Customize your terminal
7
Cus
1.4 Adjusting screen brightness
1.5 Activate/disable the personal assistant
Increase or decrease the
contrast
apply to return to the home page (long
press)
Settings
OK
recording OK
Contrast OK
OR
OK
display of personal assistant
state (active or not actve)
follow the instructions of the
voice guide
Settings
OK
Assistant
OK
ON/OFF
OK
On
OK
OR
Off
OK
OR
NOEADGR010-056
NOEADMU080-040

8
1
8
1.6 Personal assistant: reaching you with one
number only
select type of diversion dial number of a colleague or your
secretary
dial an outside line number dial number of your Mobile 4076 or
DECT
follow the instructions of the
voice guide
activate/deactivate transfer to
operator
Settings OK
Assistant OK
Menu
OK
Internal Nr
OK
External Nr OK Mobile Nr OK
Operator OK
OR
NOEADMU080-050

9
Using your telephone
2
9
Other
2.1 Identify the terminal you are on
2.2 Making a call
displays your
telephone number
to return to the
home page
(long press)
Who am I OK
lift the receiver hands free (4018IP)programmed line key
calling from your personal directory dial directly the
number for your call
To make an external call, dial the outside line access code
before dialling your correspondent's number.
OR
OR
OR
OK
OR
2
6
5
3
ab c
def
jkl
mn
o
NOEADGR010-010
NOEADGR020-010
NOEADGR020-020

10
2
10
2.3 Receiving a call
2.4 Redialling
2.5 Make a call-back request to a busy number
lift the receiver hands free
(4018IP)
press the key for the line that is lit
up
(4018IP)
OR
OR
last number redial
the number you are calling is
busy
¤Call back
OK
NOEADGR020-050
NOEADGR020-060
NOEADMU070-040

2
11
Using your telephone
11
Usi
2.6 Call pick-up
You hear a telephone ringing in an office where no-one
can answer. If authorised, you can answer the call on your own telephone.
•If the telephone ringing is in your own pick-up group:
•If the telephone ringing is not in your pick-up group:
'group call pick-up'
programmed key
'telephone call pick-up'
programmed key
number of telephone
ringing
The system can be configured to prevent call pick-up on
certain telephones.
2
6
5
3
ab c
def
jkl
mno
NOEADMU070-030

12
Voice message service
3
12
Other
3.1 Initializing your voice mailbox
3.2 Customising your voice greeting
You can replace the greeting message by a personal message
During consultation of a message, pressing the key provides access to the
following functions:
light flashes enter your personal code then record your name according to voice guide
instructions
Your personal code is used to access your voice mailbox
and to lock your telephone.
recording
follow the instructions of the
voice guide
to stop the recording
to pause recording
Settings OK
Mailbox
OK
Pers message
OK
recording
OR
Stop
Pause
NOEADMU100-010
NOEADMU100-020

3
13
Voice message service
13
Voi
3.3 Consulting your voice mailbox
If the key flashes, a new voice message or a new text message has been received.
3.4 Send a voice message copy
to record the message again
Record
press the key next to 'consult voice or
text message'
follow informations
displayed on the screen follow the instructions of the voice guide
OK
OR
personal code
display number of new and
old messages
select message to
copy by
consecutive
presses
number to be
called
Voice OK
2
6
5
3
ab c
def
jkl
mn
o
Consult
OK
Send copy
OK
2
6
5
3
ab c
def
jkl
mn
o
NOEADGR050-020
NOEADMU070-120

14
3
14
•* To record a comment :
send message record a comment*
add a correspondent send message
follow the instructions of the
voice guide
start recording the comment recording
end of recording replay comment
re-record a comment
send message
#
Record
OK
Add
OK
Send copy
OK
OR
Record
OK
recording
#
Listen
OK
OR
Record
OK
OK
OK

15
Divert your calls to another number
4
15
Other
4.1 Divert your calls to another number
4.2 Diverting calls to your voice mailbox
4.3 When you return, cancel all diversions
press the 'call
forward' function
key
dial the destination
number
select the function associated with
'Immediate forwarding'
dial the destination
number
press the OK key if programming
is not automatically recorded*
2
6
5
3
ab c
def
jkl
mn
o
OR
Forward
OK
OK
2
6
5
3
ab c
def
jkl
mn
o
OK
select the function associated with
'Immediate forwarding'
Press the OK key if programming is not automatically
recorded*.
Forward
OK
OK
OK
press the 'call forward'
function key
if necessary, confirm
cancellation of the
diversion
OR
Forward
OK
Cancel fwd.
OK
NOEADGR050-030
NOEADGR050-010
NOEADGR050-040

16
Directory
5
16
Other
5.1 Using call by name*
You enter your contact's name in predictive text mode. In this mode, enter each
letter of the name by pressing only once on the key with this letter.
5.2 Program the keys in the personal phone book
5.3 Make a call using the personal phone book
long press enter the first letters of
the name
select the name from the
displayed list
OK
follow
informations
displayed on
the screen
press and
release
select a record in the directory (0-9)*
OK
OR
OK
press and
release
press the programmed
key directly (0 to 9)
select the contact to call start the
call
2
6
5
3
ab c
def
jkl
mn
o
OR
OK

17
During a conversation
6
17
Other
6.1 Sending DTMF signals
During a conversation you sometimes have to send DTMF signals, such as with a
voice server, an automated attendant or a remotely consulted answering machine.
The feature is activated by default..
6.2 Calling a second person during a conversation
During a conversation, to call a second person.
6.3 Transferring a call
During a conversation, to transfer the call to another number:
select the function associated with 'emit in voice
frequencies'
¤MF code
OR
Send DTMF
OK
the first call is on
hold
to disable dial directly the
number for your call
the first call is on
hold
dial
×MF code OK
2
6
5
3
ab c
def
jkl
mn
o
OR Hold
OK
2
6
5
3
ab c
def
jkl
mn
o
to disable number to be
called
'transfer'
programmed key
×MF code OK
2
6
5
3
ab c
def
jkl
mn
o
OR
Transfer
OK
NOEADGR020-030
NOEADGR040-010
NOEADGR020-040

18
6
18
6.4 Three-way conference
During a conversation, a second call is on hold.
cancel conference and return to first correspondent
6.5 Switching between calls (Broker call)
During a conversation, a second call is on hold.
To accept the second call:
“Conference”
programmed key
hang up on all
correspondent
“Conference”
programmed key
OR
¤Conference
OK
OR
End conference
OK
your first call is placed on hold
light flashes
NOEADGR030-010
NOEADGR030-020
NOEADGR030-050
NOEADGR030-060