Rath 2100-TSL User manual

Emergency Solar Tower Phone
N56W24720 N. Corporate Circle Sussex, WI 53089
800-451-1460 www.RATHCommunications.com
RP8500080
Ver. 4
10/17
36” Emergency Call Station
Installation & Operations Manual
Emergency Tower Phone
• 2100-TSL Landline Solar Tower
• 2100-TSC Cellular Solar Tower
• 2100-TS9 900 MHz Solar Tower
• 2100-TST 2-Way Radio Solar Tower
• 2100-TSV VoIP Solar Tower
• 2100-TSW Wi-Fi VoIP Solar Tower
Made in the USA
2 Year Warranty

Thank you for purchasing RATH’s Solar Tower Phone. We are the largest Emergency Communication
Manufacturer in North America and have been in business for over 35 years.
We take great pride in our products, service, and support. Our Emergency Products are of the highest
quality. Our experienced customer support teams are available to remotely assist with site preparation,
installation, and maintenance. It is our sincere hope that your experience with us has and will continue
to surpass your expectations.
Thank you for your business,
®
N56W24720 N. Corporate Circle Sussex, WI 53089
800-451-1460 www.RATHCommunications.com
Table of Contents
Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Safety Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Site Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Items Needed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Phone Programming . . . . . . . . . . . . . . . . . . . . . . . . . .
Phone Testing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Adjusting The Volume . . . . . . . . . . . . . . . . . . . . . . . .
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Page 3
Page 3
Page 3
Page 4
Page 4
Page 6
Page 8
Page 9
Page 9
Page 10
Page 11

Back
Description
Safety Guidelines
Figure 1: Front & Back View
Front
• ADA compliant (hands free operation)
• LED call status indicator
• Powder coated steel construction inside and out
• Aluminum access panels powder coated inside and out
• Weather and vandal resistant
• Blue beacon and strobe
• Strobe turns on upon phone activation
• Recessed illuminated face plate
• Internal anchor base plate
• 4 hour phone battery backup*
• 145 watt solar panel
• 90 amp hour battery
• Ability to program up to 5 emergency numbers*
• Remote or on-site programmable**
• Panels secured with security screws
• Torx bit provided to access panels
• Save these instructions. This manual contains important instructions that will assist you during
installation and with maintenance.
• Keep all the components secure and protected during storage.
• Be careful of nished surfaces during transport and installation to avoid damaging the nish.
• Installation and maintenance should only be performed by qualied electricians.
• It is recommended that a minimum of 2 people perform installation.
• Do not install phone during extreme weather conditions.
• Do not touch uninsulated phone wires or terminals unless the phone line has been disconnected at
the network interface.
Features:
Height 11’ (with solar panel)
Width 10-3/4”
Depth 6”
Thickness of Steel 11 Gauge
Weight 395 lbs.
Tower Specications:
Page 3
*Not applicable for 2-Way Radio application
**Not applicable for 2-Way Radio, Cellular, or 900 MHz application
Face Plate
Tower Site Preparation
1. Concrete mounting pad should be at least 16” in depth and 2’ in diameter.
2. Insert the 3/4” x 12” galvanized rods per mounting template provided.
3. A minimum of 2” of thread must be exposed above level of concrete.
4. Let concrete set for a minimum of 48 hours to cure.
Panel 1
Panel 2
Face Plate

Items Needed for Installation
Page 4
• Concrete for 16” deep, 2’ diameter slab
• RATH® Kit 7476* or 7477**
• #1 Phillips screwdriver
• 1/4” driver
• Torx bit (provided to remove Access Panels)
*7476 (For New Concrete)
• (4) 3/4” x 12” galvanized anchor bolts
• (12) 3/4” at washers
• (4) 3/4” hex nuts
• (4) 3/4” SAE washers
• (4) split lock washers
**7477 (For Existing Concrete)
• (4) anchors
• (4) 3/4” x 4” galvanized anchor bolts
• (1) setting tool
• (8) 3/4” at washers
• (4) split lock washers
• 1/4” spanner adapter (provided to remove
Access Panel 1)
• Adjustable wrench
• Analog phone line (if using 900 MHz or a Landline)
• Phone cable (if using 900 MHz or a Landline)
Tower and Solar Panel Installation
1. Lay Tower on one side with the base of the Tower next to the concrete pad, protecting the Tower surface.
2. Assemble solar/strobe tube to the top of the Tower using the four bolts, at washers, and lock washers.
The mounting hardware is in a bag attached to the solar tube.
3. The solar panel bracket comes with all hardware tightened to prevent any disconnections in transit.
Loosen (do not remove) all hardware connections EXCEPT the four connections on the inner bracket
as shown below. These four connections are the factory preset solar panel angle.
4. Mount solar panel bracket to solar/strobe tube. Make sure bracket will be facing south once secured
to the tube. Use the three provided hose clamps.
DO NOT
LOOSEN
DO NOT
LOOSEN
Secure solar bracket to solar/strobe
tube with the three provided hose
clamps. The two bracket surfaces
contacting the strobe tube must be
ush once secured. Solar panel is very
heavy so be sure they are tightened
down prior to installation.

Page 5
Battery Installation
1. Remove Access Panel 2 (see Figure 1).
2. Install battery shelf in Tower. The sides of the shelf align with
slots in the bottom of the Tower.
3. Install battery on shelf in Tower. Mount so that the power cable
connection is on top of the battery.
4. Connect the power cables to the battery, red to positive and
black to negative.
Note: Batteries that will not be installed within 90 days should be
connected to RATH® Charger #RP7700100AV. Failure to do this
may result in the battery not working correctly upon installation
or shortening of the battery life.
Power Cable
Connection
90 Ah Battery
• 1/4” spanner adapter (provided to remove
Access Panel 1)
• Adjustable wrench
• Analog phone line (if using 900 MHz or a Landline)
• Phone cable (if using 900 MHz or a Landline)
5. Mount solar panel to solar panel bracket. Use the four sets of hardware provided (bolt/lock, nut/washer).
6. IMPORTANT: Tighten all screws on the solar panel mounting bracket and solar panel once panel has
been attached to the bracket.
7. Solar panel position is preset to winter months due to lower amounts of sunlight. We recommend you
keep it at the factory preset angle.
Secure solar panel bracket to solar
panel in four locations with provided
hardware (two per side).
8. Open up the black electrical box on back of solar panel by removing the screws. Open up the “knock out”
that will be facing the ground. Connect the power cable leading out of the solar tube through the “knock
out” and attach to the terminals in the electrical box. Connect red to positive and black to negative
which are the outer two terminals. Secure the weather tight connection to the box and reattach cover by
installing the screws.
9. Using a voltmeter, measure across the positive and negative contacts to conrm the panel is generating
approximately 20 volts on a sunny day.
10. Align the Tower mounting holes with the 3/4” galvanized rods and lift on to the concrete slab. Put a lock
washer on each along with a nut and secure tightly.
RED wire to POSITIVE
BLACK wire to NEGATIVE

Page 6
Adjusting the Photocell (If Equipped):
1. Slide the cover to the proper position on the photocell in order for the blue light to be lit at the proper time
(see drawing below). The cell may need to be partially covered if the Tower is near a light source.
Solar Panel Wiring and Testing:
1. Remove the face plate (see Figure 1).
2. Remove the cover of the NEMA 4 enclosure by loosening the four corner screws.
3. Locate the Sun Saver in the NEMA 4 enclosure (see drawing below).
4. Using a voltmeter, check each set of terminals for Solar, Battery, and Load. The voltage should
measure between 12.6 and 13.8 volts on each set. If voltage is low, recheck connections.
Sun Saver
Photocell
Cover
Communication
Landline:
To connect your analog phone line to the Tower:
1. Open Access Panel 1 (see Figure 1) using the torx bit to remove the security screws.
2. Locate the gray phone cable coming out of the NEMA 4 box.
3. Connect the gray phone cable to the phone cable that was run through the conduit either by connecting the
modular jack or the red and green wires.

Page 6
VoIP & Wi-Fi VoIP:
See additional manual.
GSM Cellular:
1. Open Access Panel 1 (see Figure 1) using torx bit to remove security screws.
2. Remove the cover of the NEMA 4 enclosure.
3. Locate the Cellular Module inside the enclosure.
4. When the “PWR”, “RDY”, and “NW” lights on the front of the unit are illuminated, unit is ready.
5. Verify SmartPhone is plugged into the FXS port on Cellular Module.
Note: If the SIM card is not provided to RATH® at time of purchase, an active SIM Card will need to be installed
into SIM Card slot.
CDMA Cellular:
1. Open Access Panel 1 (see Figure 1) using security torx bit to remove security screws.
2. Remove the cover of the NEMA 4 enclosure.
3. Locate the Cellular Module inside the enclosure.
4. When “Power”, “Signal Strength”, and “Service Indicator” lights are illuminated solid, unit is ready.
5. Verify SmartPhone is plugged into the phone port on Cellular Module.
2-Way Radio:
The 2-Way Radio phone can both transmit and receive voice communications. Our 2-Way Radios are xed in
the Tower and must be programmed to the specics of the 2-Way System in use within the facility or campus. The
2-Way Radio is programmed at the factory using customer provided information (frequency, squelch code,
and narrow or wide bandwidth). The antenna is installed and tuned at the factory. Towers using 2-Way Radio
are not ADA compliant (the button must be pushed and held to talk and let go to listen).
Note: Phones using 2-Way Radios are not programmable. Sections in this manual on Programming the Phone
do not apply.
Adjusting the Volume for 2-Way Radio:
1. If the volume of the Tower needs to be adjusted, remove Access Panel 1 located on the back of Tower.
2. Open the NEMA 4 box to access the radio. Turn the radio volume control up or down to adjust.
3. Close the NEMA 4 box and reattach Access Panel 1.
900 MHz:
Each Tower includes (2) 900 MHz units, (1) Remote Station, and (1) Base Station. The Remote Station is
already installed in the Tower.
1. Locate the 900 MHz unit with Base Station labeled on the bottom.
2. Screw the black antenna into the back of 900 MHz Base Station.
3. Plug a dedicated analog phone line or analog extension off of a PBX system into the port labeled “Line”.
4. Connect Power Cable included with unit into dc input on Base Station and a 120v outlet.
5. Test units by taking an analog phone and plugging it into the “Line” Port on Remote Station installed in
the Tower. There should be a dial tone and you should be able to place a call out.
6. Verify SmartPhone is plugged into “Tel” Port on Remote Station. Phone is now ready for programming.
Note: If installing multiple 900 MHz units, please put a minimum of 3 feet between each Base Station. Connect
one unit at a time, test, and then continue adding one unit and testing until all units are ready and functional.
Page 7

Phone Programming
Page 8
1. You can program the phone on-site or remotely.
Note: Cellular and 900 MHz applications cannot be remotely programmed.
2. If programming on-site, remove the face plate (see Figure 1).
3. Remove the cover of the NEMA 4 enclosure by loosening the 4 corner screws.
On-Site Programming:
Remote Programming:
Step 1: To Begin Program Mode
A. Press Enter
Step 2: To Program Emergency Numbers
A. Press 1, Enter, (phone number), Stop
Note: Press 2-5 in step 2A for emergency numbers 2-5 as needed
Step 3: To Program Location Message
A. To turn on message Press 1, 3, Enter, 2
B. Press 6, Record (speak message) Stop (to replay message Press 6, Play)
C. For no message Press 1, 3, Enter, 0
Step 4: To Program Auto Disconnect Time (Default is 5 minutes, lowest interval is 1 minute)
A. Press 8, Enter, (3 digit number in minutes)
Ex: 2 minutes = 002
Step 5: To Exit Program Mode
A. Press Stop for 3 seconds
Step 1: To Begin Program Mode
A. Call into phone by dialing the number of the Tower
B. After rst simulated ring, Press #, # (Wait for 4 tones)
C. Key in security code (Default is 1111) (Wait for conrmation tones)
Step 2: To Program Emergency Numbers
A. Press 1, *, (Phone number), *, # (Wait for conrmation tones)
Note: Emergency numbers (2-5) repeat step 2A pressing (2-5) as needed
Step 3: To Program Location Message
A. To turn on message press 1, 3, *, 2 (Wait for conrmation tones)
B. Press 6, *, (Speak message) #, *, # (Wait for conrmation tones)
i. To replay message Press 6, # (Wait for conrmation tones)
C. For NO message Press 1, 3, *, 0 (Wait for conrmation tones)
Step 4: To Program Auto Disconnect Time (Default is 5 minutes, lowest interval is 1 minute)
A. Press 8, *, (3 digit number in minutes)
Ex: 2 minutes = 002
Step 5: To Exit Program Mode
A. Press *, #, 0 (You will hear a beep, beep) *, # (You will hear a buzz)
Keypad

Phone Testing
* RATH®recommends the Tower phone be tested on a regular basis to ensure proper operation.
* RATH®recommends the 12 volt battery be replaced every 2 years. (Part #: RP7700084A)
Adjusting the Volume
Page 9
Did you hear a dial tone?
Did the strobe start ashing immediately after the button was pushed?
Did the red LED become a solid light when you pushed the button?
Did the red LED ash and approximately 15-20 seconds later the called party started
talking to you? (Delay is due to the phone telling the other party your location via the
“Location Message”)
Can you hear the other party clearly? (If not, see “Adjust Speaker” below)
Can the other party hear you clearly? (If not, see “Adjust Microphone” below)
When the party you called hangs up, does the strobe stop?
If you have answered YES to all questions, you have successfully installed and tested
the phone. If you answer NO to any question, proceed to the Troubleshooting Section.
Push the emergency button on the front of the Tower: Yes No
Volume Adjust VR1
Mic Sensitivity VR2
If the volume is too low or high, adjust it by referring to the diagram and instructions below.
Note: Refer to the instructions under “Programming the Phone” to access the circuit board.
Adjusting the Microphone:
If the person you are calling reports your voice is not loud enough, increase the Microphone Sensitivity by
adjusting VR2 a 1/4 turn clockwise (requires a small Phillips screwdriver).
Adjusting the Speaker:
If the voice of the person you call is not loud enough in the phone speaker, increase the volume by adjusting
VR1 a 1/4 turn clockwise.
RATH® SmartPhone

Troubleshooting
Problem Possible Cause & Solutions
No dial tone when the
button is pushed:
• Check to make sure the phone line is connected to SmartPhone board.
Audio is low from the
speaker:
• Speaker control needs to be adjusted. Go to “Speaker Adjustment” on page 9.
• Make sure the speaker holes are not blocked.
Audio is distorted from the
speaker:
• Speaker control needs to be adjusted. Go to “Speaker Adjustment” on page 9.
• Make sure there are no items touching the speaker inside the Tower.
When the called party hangs
up, strobe continues to ash:
• Phone company or phone system is not providing a disconnect signal. Contact
the appropriate party to make sure the disconnect signal is provided.
• Press * , # to simulate disconnect signal.
When the called party hangs
up, strobe continues to ash for
one minute:
• Slow disconnecting signal from the communication source. This is
considered normal operation.
When the called party hangs
up, busy signal is heard
through speaker:
• Phone company or phone system is not providing a disconnect signal.
• Operator needs to press *, # to disconnect the call.
• Disconnect time on phone needs to be lowered (see page 8).
Tower appears non-functional.
Strobe does not ash and no
audio is heard from the
speaker when button is
pushed:
• Access the waterproof enclosure containing the Sun Saver Regulator located
behind the face plate (see Figure 1).
• Disconnect the two wires connected to the “solar” terminals. Using a voltmeter,
measure the voltage across the two terminals. It should read approximately 20
volts dc on a sunny day. If voltage is low or 0, the panel may be damaged.
• Disconnect the two wires connected to the “battery” terminals on the
Sun Saver Regulator. Using a voltmeter, measure the voltage across the two
terminals. It should be 12.8 volts dc. If voltage is low, battery may not be getting
charged or holding a charge. If voltage is 0, check to make sure the battery is
connected properly.
• Verify 12 volts are going to the SmartPhone board.
Tower works in the afternoon
but not at night or early in the
morning:
• Be sure the solar panel is not shaded by trees or other objects.
• Access the waterproof enclosure containing the Sun Saver Regulator located
behind the face plate (see Figure 1).
• Disconnect the two wires connected to the “solar” terminals. Using a voltmeter,
measure the voltage across the two terminals. It should read approximately 20
volts dc on a sunny day. If voltage is low or 0, the panel may be damaged.
• Disconnect the two wires connected to the “battery” terminals on the Sun Saver
Regulator. Using a voltmeter, measure the voltage across the two terminals. It
should be 12.8 volts dc. If voltage is low, battery may not be getting charged or
holding a charge. If voltage is 0, check to make sure the battery is connected
properly.
Blue light stays on
constantly, even though it
should only be on at night.
• Check photocell adjustment on page 6.
• Cover the opening of the photo eye. The blue light should go out. If the
light stays lit, photodiode may be damaged.
Page 10

Page 11
Wiring
Optional