Tineco PURE ONE S11 Series User manual

SERIES
Smart Vacuum Cleaner
Bedienungsanleitung
Instruction Manual
Manual De Uso
Mode D’emploi
Manuale D’istruzioni
ES
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CONTENTS
Important Safety Instructions.............................................................27
Overview..............................................................................................30
Accessory Instructions........................................................................32
Assembly .............................................................................................34
Product Operation..............................................................................36
Daily Maintenance..............................................................................44
Specication........................................................................................47
Troubleshooting..................................................................................48
Warranty ..............................................................................................50

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SAVE THESE INSTRUCTIONS
Household use only.
When using an electrical appliance, basic precautions should always be followed, including
the following:
READ ALL INSTRUCTIONS BEFORE USING (THIS APPLIANCE). Failure to follow the
warnings and instructions may result in electric shock, re and/or serious injury.
WARNING – To reduce the risk of re, electric shock, or injury:
1. This appliance can be used by children aged from 8 years and above and persons with
reduced physical, sensory or mental capabilities or lack of experience and knowledge
if they have been given supervision or instruction concerning use of the appliance
in a safe way and understand the hazards involved. Children shall not play with the
appliance. Cleaning and user maintenance shall not be made by children without
supervision.
2. The appliance is not to be used by persons (including children) with reduced physical,
sensory or mental capabilities, or lack of experience and knowledge, unless they have
been given supervision or instruction.
3. For INDOOR use ONLY. Do not use the appliance in outdoors, nor in commercial or
industrial environments. Do not use the appliance on wet surfaces or surfaces with
standing water.
4. Do not allow to be used as a toy. Close attention is necessary when used by or near
children, pets or plants.
5. Use only as described in this manual. Use only manufacturer’s recommended
attachments.
6. Do not use with damaged cord or plug. If appliance has been dropped, damaged, left
outdoors, dropped into water, or is not working as it should, return it to a service center.
7. Do not handle charger, including charger plug, and charger terminals with wet hands.
8. Do not put any object into openings. Do not use with any opening blocked; keep free
of dust, lint, hair, and anything that may reduce air ow.
9. Keep hair, loose clothing, ngers, and all parts of body away from openings and
moving parts.
10. Use extra care when cleaning on stairs.
11. Do not use to pick up ammable or combustible liquids, such as gasoline, or use in
areas where they may be present.
12. Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot
ashes.
13. Do not use without lter.
14. Prevent unintentional starting. Ensure the switch is in the off position before connecting
to battery pack, picking up or carrying the appliance. Carrying the appliance with your
nger on the switch or energizing appliance that have the switch on invites accidents.
15. Disconnect the battery pack from the appliance before making any adjustments,
changing accessories, or storing appliance. Such preventive safety measures reduce
the risk of starting the appliance accidentally.
Important Safety Instructions

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Important Safety Instructions
16. For the purposes of recharging the battery, only use the detachable supply unit
provided with this appliance. A charger that is suitable for one type of battery pack may
create a risk of re when used with another battery pack.
17. Use appliances only with specically designated Tineco battery packs. Use of any other
battery packs may create a risk of injury and re.
18. When battery pack is not in use, keep it away from other metal objects, like paper clips,
coins, keys, nails, screws or other small metal objects, that can make a connection from
one terminal to another. Shorting the battery terminals together may cause burns or a
re.
19. Under abusive conditions, liquid may be ejected from the battery; avoid contact. If
contact accidentally occurs, ush with water. If liquid contacts eyes, additionally seek
medical help. Liquid ejected from the battery may cause irritation or burns.
20. Do not use a battery pack or appliance that is damaged or modied. Damaged or
modied batteries may exhibit unpredictable behavior resulting in re, explosion or risk
of injury.
21. Do not expose a battery pack or appliance to re or excessive temperature. Exposure
to re or temperature above 266°F (130°C) may cause explosion.
22. Follow all charging instructions and do not charge the battery pack or appliance
outside of the temperature range specied in the instructions. Charging improperly or
at temperatures outside of the specied range may damage the battery and increase
the risk of re.
23. Have servicing performed by a qualied repair person using only identical replacement
parts. This will ensure that the safety of the product is maintained.
24. This appliance contains battery cells that are non-replaceable. Do not modify or
attempt to repair the appliance or the battery pack except as indicated in the
instructions for use and care.
25. Always turn off this appliance before connecting or disconnecting motorized nozzle.
26. Do not charge or store the appliance outdoors or inside the car. Only charge, store or
use the battery in a dry indoor area where the temperature is higher than 39.2°F (4°C)
but lower than 104°F (40°C). The charger is for indoor use only.
Only For NA:
FCC Supplier’s Declaration of Conformity
TINECO / PURE ONE S11 SERIES
This appliance complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions:
(1) This appliance may not cause harmful interference, and (2) this appliance must accept
any interference received, including interference that may cause undesired operation.
TINECO INTELLIGENT, INC.
1700 WESTLAKE AVENUE N., SUITE 200, SEATTLE, WA, 98109, USA
WWW.TINECO.COM
1-855-292-8864

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Changes or modications not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class
B digital appliance, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation.
This equipment generates uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur
in a particular installation. If this equipment does cause harmful interference to radio
or television reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or more of the following
measures:
(1) Reorient or relocate the receiving antenna.
(2) Increase the separation between the equipment and receiver.
(3) Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
(4) Consult the dealer or an experienced radio/TV technician for help.
FCC Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with minimum distance
20cm between the radiator & your body.
Note
The manufacturer is not responsible for any radio or TV interference caused by
unauthorized modications to this equipment, such modications could void the user’s
authority to operate this equipment.
IC Note
This appliance contains licence-exempt transmitter(s)/receiver(s) that comply with
Innovation, Science and Economic Development Canada’s licence-exempt RSS(s).
Operation is subject to the following two conditions:
(1) this appliance may not cause interference.
(2) this appliance must accept any interference, including interference that may cause
undesired operation of the appliance.
-This Class B digital apparatus complies with Canadian ICES-003.
-This equipment complies with ISED RSS-102 radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated with a
minimum distance of 20cm between the radiator and any part of your body.
Important Safety Instructions

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Overview
ABCD E FGHIJK L
A. Dust sensor
B. Digital display screen
C. Dust empty release button
D.Dustbin
E. AUTO/MAX button
F. WiFi reset button
(Remove the dustbin to nd the button)
G.Switch lock
H. Dustbin release button
I. Switch button
J. HEPA release button
K. Battery indicator light
L. Battery release button

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Overview
AB DCEF
Digital display screen
A. Brush roller tangled
B. Dust monitoring loop
(Red to blue according to the dust
amount)
C. Air channel blocked
D.Tineco logo
E. Dust sensor malfunction
F. WiFi indicator

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Accessory Instructions
Note:
• Test an accessory on a small, inconspicuous area before use on sensitive surfaces.
• The “Product Components” page shows which accessories are included with your purchase.
• As shown below, there are many components compatible with this model. If you require more
accessories, please visit the Tineco Ofcial Site.
Full-size LED multi-tasker power brush
Ideal for both hard oors and carpets.
Very effective for agitating dirt embedded in the carpet.
Mini power brush
For vacuuming upholstered furniture, mattresses etc.
Vacuums pet hair and removes ingrained dirt.
2-in-1 dusting brush
Composed of a wide and a soft brush, and is able to switch
from wide brush to soft brush by pressing the release button.
The soft brush is for hard surface furniture and the wide brush to
vacuum upholstered furniture, curtain, etc.
Crevice tool
For corners, niches and other hard-to-reach places, such as car
seat and mat, picture frame, etc.
Soft dusting brush
Angled bristles on slender, oval shape provide anti-static
cushioned contact. Suitable for dusting shelves, lighting,
delicate surfaces, electronics, and more.
Products
BUY
ONLINE Parts and Accessories Buy Nowwww.tineco.com

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Accessory Instructions
Flexible long crevice tool
Easy to bend, easily gets into the tight spots. Suitable for cleaning
dust beneath furniture, along side the refrigerator, tight space
behind sofa, and more.
Full-size LED soft-roller power brush
Perfect for hard oors, especially sensitive wood oor.
Picks up coarse and ne dirt at the same time.
Multi-angle folding tube
One articulated joint makes it adjustable, clean from high to low
place with exibility.
Flexible extension hose
Excellent extension and exibility to get into hard-to-reach spaces,
great for in-car usage.
Use with Tineco accessories, except motorized brush.
Pre-lter cleaning tool
Dirty lter is a main cause of suction loss, this tool is designed for
a deeper & easier cleaning solution with no suction loss. Put inside
the dirty pre-lter and connect to the main body. Activate the
appliance on MAX mode, and rotate the side cover. (See “Daily
Maintenance”)
Hair cleaning tool
Use the end with small blade to remove the hair and debris
wrapped around the roller.
Use the end with little brush to clean the brush window, also can be
used to clean the dustbin.

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Assembly
Install the Tube
Install the Brush
Insert tube.
Insert the power brush.
Press the release button and remove tube.
Press the release button and remove power
brush.

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Assembly
Install the Dustbin
Install the Battery
To better clean the dustbin, press the
dustbin release button and pull out.
Press the battery release button, then
pull the battery out.
Slide the battery into the bottom of the
main body. The battery will click into
position when correctly tted.
Incline the dustbin, the slot on the dustbin
towards the hook on the main body. Push
upward until the hook xed into the slot.
A “click” sound will be heard when it has
been successfully accomplished.
①
②

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Product Operation
Start to Work
Press the switch button, the appliance will
start to work.
The appliance is activated in AUTO mode
by default. After 3s, press the AUTO/MAX
button to switch to Max mode and the
button lights up.
Digital display screen
AUTO/MAX mode
Note: Please do not use sharp objects to scratch or scrape the digital
display screen.
Pull the switch lock for continuous power
mode.
Note:
• Before the rst use, please charge the appliance (see “Charging the Battery”) for 3-4 hours in an
area where the temperature is higher than 39.2°F (4°C) but lower than 104°F (40°C), and the above
charging time based on the condition that the battery is cooled.
• Select the accessories according to needs (see “Accessory Instructions”).

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Product Operation
• After using the appliance, it is recommended to put it on the wall-mounted dock for recharge
and storage.
Assemble the two parts of the bracket,
a“click” sound will be heard when it has
been successfully accomplished. Then
install the wall-mounted dock to the wall
with the nails provided by Tineco.
Place the main body on the docking
station.
To avoid the deformation of the bristles, always
put away the accessories on the docking station
after use, a “click” sound will be heard when it
has been successfully accomplished.
Warning:
• Please make sure there is no gas, water
or electrical cables and wires behind the
mounting area.
• To avoid the dock dropping down, please
make sure it must be installed rmly.
click
ø
ù
click

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Product Operation
The default setting is AUTO mode after starting
up, 3s to check blockage and then detect the
amount of dust. If no dust detected, the power
is reduced to cruise power.
In MAX mode, press the AUTO/MAX button
to enter AUTO mode.
In AUTO mode, press the AUTO/MAX button
to enter MAX mode and the AUTO/MAX
button lights up. In MAX mode, the dust
monitor’s color will change along with the dust
amount as well.
Cleaning Mode Selection
AUTO mode
• In AUTO mode, the color of dust monitoring loop changes along with the dust amount. The color
change from red to blue as the place getting cleaner. You can get the best cleaning solution
automatically.
Start in two ways:
MAX mode
①②

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Product Operation
App
• All the functions can be performed using the Tineco App. Download Tineco App to access more
features.
Tineco
Download on the
App Store
GET IT ON
Google Play
iOS 9.0 or later
Android 5.0 or later
App Function Introduction
Battery
Battery level in real time.
Total dust: 0 dust/0 min
Cleaning Performance
00
dust min
/Cleaning report
Display the dust amount, working hours and working status.
Suction adjustment
Manual mode, swipe the phone screen to adjust suction power.
Reminder of lter status
Record the severity of dirty lter and give a cleaning reminder.

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Product Operation
Contact us
You can contact the Customer Service about any problems during the working hours.
Feedback
If you have any comments, please send us your feedback in text, picture, or videos.
Note:
• Please keep your hands dry when using it.
Empty the Dustbin
When nished, press the release button
on the side of the dustbin and empty the
contents.
Reattach the dustbin’s bottom cover.

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Charging the Battery
• The adaptor will charge the battery on the main body rst and then charge the extra battery
(sold separately for PURE ONE S11).
Connect the adaptor to docking station and outlet.
Charge the battery installed on the main body, or charge the battery separately.
Warning:
• Charge the unit only with the adaptor from Tineco.
• When you won’t use the lithium battery for a long time, please store in a cool dry place. In this
situation, please charge the battery every 3 months, and insure that the battery has been at
least half charged (Battery level > 50%).
• Store appropriately indoors in a dry place. Do not expose machine to sunlight or freezing
temperature. Recommended temperature range: 39.2°F (4°C)~104°F (40°C).
Product Operation

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Product Operation
Working Time
Charging Time
Indicator Light
• Working time last about 40 mins on AUTO mode, about 10 mins on MAX mode.
• Data is obtained by Tineco laboratory using one battery and non-motorized accessories.
• A full charge takes about 3-4 hours.
• Based on results from Tineco lab tests. Lab test environment: temperature between 39.2°F (4°C) to
104°F (40°C).
On Work
Battery Indicator
Three solid blue lights: Full power.
Two solid blue lights: Medium power.
One solid blue light: Low power.
One solid red light: Out of power.
One blinking red light: Fault, check “Troubleshooting”.
Main Body Indicator
Light up: Working on MAX mode.
Blinking: Motor failure.
Indicators on Display
Blinking: The brush roller is blocked, please remove blockages.
Blinking: The appliance is blocked, full of dust in lter or dustbin.

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Product Operation
Light up: Successfully connected.
Blinking: Connecting to the network.
Off: WiFi is not connected, please connect to the network.
During Charging
• First charge the battery installed on the main body and then charge the extra battery
(sold separately for PURE ONE S11). The extra battery is only charged when the one on
the main body is full.
Three blue lights blinking successively: Charging.
One blinking red light: Fault, check “Troubleshooting”.
Fully Charged
In 5 mins: Three solid blue lights.
5 mins later: Lights off.
Blinking: The sensor inside the dustbin is blocked or the dustbin is
not installed properly.

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Note:
• Clean the dustbin and lters every time after use.
• When air channel blocked indicator blinking, clean the pre-lter thoroughly with cleaning tool.
To maintain better performance, wash the pre-lter once a month and dry up, replace it after
6 months of use.
Also, please wash the HEPA every 3 months and dry up, replace it after 1 year of use.
Press the dustbin release button, pull out
the dustbin.
Twist anti-clockwise and remove the lters.
Insert the clean pre lter into mesh lter
properly, a “click” sound will be heard once
right into place. Install the clean dustbin
and lters back into the main body, then
reattach the dustbin cover.
Warning:
• Do not wash the dustbin as there is a dust
sensor inserted. Please make it completely
dry with a hair dryer if it meets water.
Clean with wet cloth. Do not allow water to
enter the appliance, especially not into motor
and battery.
Clean the dustbin and mesh lter with wet
cloth. The two parts should be air dried
completely before reinstalling.
Dustbin and Filters (mesh lter, pre-lter and HEPA lter)
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③
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3
5
2
4
Daily Maintenance