Tonkey PlayBall User manual

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2022
PLAYBALL KIT
Smart Rehab Therapy Ball
User Manual 2.30
SW version 1.1.4.0
HW version 3

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READ CAREFULLY BEFORE EACH USE OF THE BALL
DIRECTIONS AND WARNINGS
This document is the essential guide for a proper and safe usage of PLAYBALL; it
contains the necessary information in order to use the product with full satisfaction
and in the respect of the safety rules during the life of the product itself and/or its
parts.
PROVIDED USAGES - LIMITS AND EXCLUSIONS
1. This ball has been designed and arranged to be used in various fields, such as
medical, rehabilitation, sport, fitness, gymnastics and educational ones. It must
not be used for different purposes.
2. IT IS NOT A TOY and, in any case, it's not suitable for children under 36 months:
small parts included. Choking hazard.
PACKAGE CONTENT
1. 1 exercise ball (16-20 cm).
2. 1 SSI (smart sensor integrator, recharging battery): mounted within the ball.
3. 1 control panel (Screen, case, USB to Micro USB cable, "Europlug" + cable (Type
C)).
4. 1 Inflating needle.
5. 1 magnetic USB charging cable.
6. 1 User Manual (PLAYBALL).
7. 1 User manual (Control Panel).
INFLATION
To inflate the ball, use a hand-pump with a needle. DO NOT inflate by mouth.
DIRECTIONS AND WARNINGS FOR THE FOLLOWING INFLATIONS
For the following inflations, never exceed the prescribed and indicated maximum
diameter.
PRECAUTIONS TO ADOPT BEFORE EACH USAGE
Before each use, check the surface of the ball and don't use it if it shows cuts,
abrasions, holes or any other kind of damage.

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USAGE TEMPERATURE
The recommended operating temperature is room temperature, for more information
see Spec Table on page 9.
USED SURFACES
Never use the ball in presence of sharp objects or close to heating elements; when not
in use, never leave the ball directly exposed to the sun.
CHARGING and BATTERY
1. Use only the specified charger product. Using incorrect charger may result in
overheating, fire and explosion of the battery.
2.
appliance that generates heat, due to the risk of overheating of the battery.
REPAIR WARNINGS
1. Do not disassemble.
2. In case of unusual behavior of the ball or Control Panel discontinue, use and
contact PLAYWORK
3. If the product begins to swell or expand, distribute a smell or heats up to the stage
you cannot touch it, stop using the product immediately and contact PLAYWORK
customer support.
TRACEABILITY
A traceability code of 4 digits is marked on the ball; it indicates the month and year of
production for this item. Please keep this code in the case of a claim, in order to
identify the production time and the batch materials.
DISCLAIMER
PLAYWORK Ltd. and LEDRAGOMMA S.R.L. decline any liability for damages to persons,
animals or objects or to the environment arising from a non-consistent use or
maintenance to the precautions and directions indicated in this leaflet accompanying
the product.
NOTE
1. Colours and decorations may vary according to manufacturer.
2. Specifications are subject to change and improvement without notice.
Do not insert or place the device in to or next to a microwave, oven or any
’s local rep

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About PLAYBALL
1. PLAYBALL is serving as a common fitness ball used for various rehabilitative
exercises while using technological advantages in order to generate engaging
sessions and objective performance measurements.
2. PLAYBALL'S easy-to-use operation and seamless integration within rehabilitation
facilities is posed to generate extensive value to patients and clinics.
PLAYWORK’S SSI
The product consists of a 16-20 cm inflatable ball mounted
with PLAYWORK'S "SSI" (smart sensor integrator) and the
PLAYWORK software.
1. PLAYWORK’S SSI - PLAYWORK’S SSI consists of various sensors that monitor
movement and pressure applied on the ball while conducting various ball
exercises. The SSI component enables to interact remotely (using Bluetooth
communication) with the PLAYWORK Software, whilst controlling fun video games
and monitoring personal performance measurements on a Control Panel
interface.
Magnetic Charger
Ball positioning arrow
PLAYWORK’S SSI
(Smart Sensor
Indicator)

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2. PLAYWORK’S control panel - a Control Panel-based console that runs and monitors
all the PLAYWORK’S games and training programs.
3. Recharging battery: Use magnetic <> USB cable for recharging the SSI. It is
recommended to full charge the SSI overnight.
Important! When not connected to power, the SSI is discharging over time. It is
recommended to connect the ball to the power while it is not used.
Before start
1. To inflate the ball, use the included needle. DO NOT inflate by mouth.
2. Inflate the ball to the recommended size and pressure that best suits the clinical
needs. Use a hand-pump with a needle to inflate the ball through the inflated hole
usually located in opposite side of the SSI.
3. Charge the ball for at least 1 hour using the magnetic charger (connect to the SSI).
Getting started
Make sure the Control Panel’s Bluetooth is turned on.
Launch the Software by pressing on the PLAYWORK SW icon on your Control Panel
desktop or Software’s folder.
Pairing
* This step is optional. The ball will be paired to the
provided Control Panel.
Choose your device from the PLAYWORK devices scan
screen.
Wait until the automatic pairing is completed –pairing
indication on the upper right of the screen will turn
green to indicate successful pairing.

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Sign in
Sign in using any 9-digit password (only numbers) or
sign in as GUEST by pressing the GUEST button on the
lower right of the screen.
Define an Admin User: the first 9-digit password used
for login will be automatically assigned as
administrator (for further information about User
Admin role check below).
You're now ready to choose your game and start enjoy
with PLAYBALL!
Select Game
SELECT GAME screen includes games you can choose
for your practice. The upper row includes games that
practice strength and the lower row includes games
that practice motion and strength, combined.
Select exercise posture (only for motion games)
When choosing a motion games, you will be asked to
choose your exercise posture. Choose table for
exercises done on any horizontal surface, or wall for
exercises done against a vertical surface.
Ball positioning instructions (only for motion
games)
After choosing wall or table, you will notice instruction
for positioning the ball during the practice.
Ball-Position in horizontal practice: place the SSI (the
plug-sensor, see page 4) directed towards the user and
the ball positioning arrow pointing upwards.

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Ball-position in vertical practice: place the SSI directed
towards 90 degrees to the left and the ball positioning
arrow pointing upwards.
Remember! Always place the ball in the right position
before starting a game.
Additional Games’ features
Game Settings icon - on the upper left corner (game
screens only)
Performance Test –Available in ‘Game Settings’ screen.
allows you to measure the user’s strength. The game will
adjust automatically.
Pause –Available in all games. The button is at the bottom right of the
screen. Allows you to pause or stop the game before the session time
ends.
General features (upper right screen corner)
Pairig indication icon - Select this icon to start the pairing process.
* Pairing process is available from the sign in screen only
General setting icon –Sign out and general information. Manage users,
licenses and download data (only for administrator).
Dashboard screen icon - Display the personal data from all workouts
* Personal data is saved only to users who sign in as a USER
and not as GUEST (see Sign in section p.5)
Change Language
Change software language through "Game Settings" (currently English\Chinese).

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User Administrator
The application consists of one system administrator (User Admin). The first user that
logs in to the system using a 9 digit password is automatically appointed as
administrator. If the user admin ID password is forgotten, you can always use the
password 9-1 (987654321) to login as an administrator.
The roles of the administrator are to:
1. Manage accounts: edit users ID, remove users and change User Admin.
2. Export data: download all users' data to a spreadsheet. See section 'how to
export your data' below.
3. Upgrade license; System comes ready with the license that was purchased by
the customer. When purchasing a new upgraded license, User admin's role is
to set the new license key for the system.
Note: Access these features through General Settings when logged in to the system
with the administrators ID.
How to export your data?
Export data to excel feature is enabled only for the system administrator.
Note: Before exporting your data for the first time, download 'google sheets' or excel
apps to your control panels from the google Play-Store (find the 'Play Store' icon on
the control panel desktop screen)
To export your data to the spreadsheet, follow the steps below:
1. Login to the system as user admin.
2. Go to 'general settings'.
3. Press Export Data. A new PLAYWORK.DATA.DATE file be saved on the control
panels download folder.
4. Run the google-sheets application and open the PLAYWORK.DATA file located
in the device storage>>download folder.
Note: The PLAYWORK app is an offline software and all data generated by the system
is stored locally and solely owned by the customer \ users. The generated data does

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not include any personal information regarding users identity and can't be referred to
any individual person.
Guidance and instructions
The PlayBall kit is very intuitive but as a service, you are entitled to schedule an online
30 min. training session with one of our customer support representatives.
1. For scheduling the session please contact
Troubleshooting
The ball does not connect to the Control Panel?
In some cases, communication between the control panel and PLAYBALL cannot be
established and therefore they cannot be connected. Please follow these steps in the
1. Charge the PLAYBALL’s battery for at least 15 minutes.
2. Restart the Control Panel.
3. Verify that "location services" are turned on.
4. Verify that Bluetooth is enabled.
5. If still not connecting, follow these steps carefully:
A. Go to Control Panel’s Bluetooth window and make sure the ball is not paired.
B. Delete temporary data from "PLAYWORK" SW: Go to Settings -> SW -> select
"Playwork" SW -> Storage -> press "Clear Data".
C. Load "PLAYWORK" Software.
D. Allow access to "Location" services when asked during the SW loading process.
E. Wait until pairing process is completed.
F. Pair the ball according to Pairing process described in GETTING STARTED section (p.5).
your PLAYWORK’s local rep.
same order:

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INFORMATION AND DIRECTION FOR USE
Please observe the following precautions before using your PLAYBALL:
1. During practice, make sure that you have a support such as a wall or a stable table
within an arm’s reach.
2. Do not engage in exercises that require bouncing or jumping while using
PLAYBALL.
3. No more than one person should use PLAYBALL KIT at a time.
4. Avoid stepping or standing with full body weight on the ball.
5. Do not use tape, nails or similar devices to attach the ball to other devices or
surface.
6. Do not expose PLAYBALL to liquids or to extremes of heat or cold.
7. Do not use the ball if you are under the influence of alcohol or any other substance
that could affect your sense of balance or perception and cause you to slip or fall.
8. The life expectancy of this product depends on how much it is used. As a
precaution, PLAYBALL should be inspected frequently and replaced as necessary.
9. An adult must explain all Safety Information and usage guidelines and instructions
to all children or people with mental or cognitive problem who are going to use
the ball. Failure to do so may result in injuries or damage to the system or other
property. Observe children during gameplay for proper and safe use of the ball.
10. An adult should initially assist young children to make sure they understand
correct usage.
11. Use of this equipment adjacent to or stacked with other equipment should be
avoided because it could result in improper operation. If such use is necessary,
this equipment and the other equipment should be observed to verify that they
are operating normally.
12. Portable RF communications equipment (including peripherals such as antenna
cables and external antennas) should be used no closer than 30 cm (12 inches) to
any part of the equipment, including cables specified by the manufacturer.
Otherwise, degradation of the performance of this equipment could result
13. ATTENTION: Any change to this device is not allowed.
14. Before each use of the ball, wash the surface with a damp cloth using soap and
water and remove stubborn stains with diluted alcohol. ATTENTION: Don’t dip
15. Medical Device and all its components must be considered as special waste at the
time of their dismantling and must be disposed of as electric and electronic

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equipment waste. Therefore, the user will have to commit the waste (or let it
commit) to a separated collection centre set up by the local administration, or
deliver it to a distributor before purchasing a similar new equipment.
16. In case of serious accident please inform the competent authorities and the
manufacturer.
17. The device is not designed to work with high frequency surgical equipment.
18. WARNING: Use of accessories, transducers and cables other than those specified
or provided by the manufacturer of this equipment could result in increased
electromagnetic emissions or decreased electromagnetic immunity of this
equipment and result in improper operation.

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Guide and manufacturer declaration –electromagnetic emissions
PlayBall is expected to work in the electromagnetic environment defined below. The patient or PlayBall’s user
should guarantee the device is used in such an environment.
Emission test
Conformity
Electromagnetic environment
CISPR 11 RF emissions
Group 1
PlayBall exploits radio-frequency energy for its
internal functioning only. Consequently, its RF
emissions are very low and most likely do not have
any interference on electromagnetic devices close to
it.
CISPR 11 RF emissions
Class B
PlayBall is suitable to be used in all environments
different than domestic ones and those directly
connected to public and low-tension net providing
energy to building designated to domestic use.
IEC 61000-3-2 harmonic emissions
Not
applicable
IEC 61000-3-3 tension fluctuations’
emissions/flicker
Not
applicable
Guide and manufacturer declaration –electromagnetic immunity
PlayBall is expected to work in the electromagnetic environment defined below. The patient or PlayBall’s
user should guarantee the device is used in such an environment.
Immunity test
IEC 60601 test
degree
Conformity degree
Electromagnetic environment
Electrostatic shock
(ESD)
IEC 61000-4-2
in contact to ± 8kV
in contact to ± 8kV
Floors needs to be made in wood,
concrete or ceramic tiles. If floor is
covered by synthetic material,
relative humidity should be at least
equal to 30%.
on air ± 2; 4; 8; 15
kV
on air ± 2; 4; 8; 15
kV
Note UTis net tension measured in alternating current before test level application.

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PLAYWORK LTD. AND LEDRAGOMMA S.R.L. ASSUME NO LIABILITY FOR INJURY OR DAMAGES
THAT MAY OCCUR WITH A USE OF THE PRODUCT NON-CONSISTENT WITH THE INCLUDED
WARNINGS. IN SUCH CASE, THE CONSUMER ASSUMES ALL LIABILITY AND USES THIS PRODUCT
AT THEIR OWN RISK IMPORTANT SAFETY INSTRUCTIONS
Guide and manufacturer declaration –electromagnetic immunity
PlayBall is expected to work in the electromagnetic environment defined below. The patient or PlayBall’s user
should guarantee the device is used in such an environment.
RF portable and mobile communication devices should not be used closer to any part of PlayBall, cables
included, then the recommended distance resulting from the equation applicable to the transmitter’s
frequency.
Immunity
test
IEC 60601 test
Conformity
degree
Recommended separation
distance d:
Radiated RF
IEC 61000-
4-3
3 V/m
from 80 MHz to 2,7 GHz
3 V/m
d= 30 cm
Immunity to
proximity
fields
coming from
RF wireless
communicat
ion devices
IEC 61000-
4-3
TETRA 400
380 –390 MHz
27 V/m
27 V/m
d= 30 cm
GMRS 460
FRS 460
430 –170 MHz
28 V/m
28 V/m
LTE Band 13, 17
704 –787 MHz
9 V/m
9 V/m
GSM 800/900, TETRA 800, iDEN
820, CDMA 850, LTE Band 5
800 960 MHz
28 V/m
28 V/m
GSM 1800; CDMA 1900; GSM
1900; DECT; LTE Band 5
1700 –1990 MHz
28 V/m
28 V/m
Bluetooth, WLAN, 802.11
b/g/n, RIFD 2450, LTE Band 70
2400 –2570 MHz
28 V/m
28 V/m
WLAN 802.11 a/n
5100 –5800 MHz
9 V/m
9 V/m

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Specs
PLAYBALL
Ball diameter
16-20 cm
Ball weight
~420 gr’
Working time without
recharging
8 hours
Sensors
3-axis accelerometer, pressure sensor
Operating Temperature
5°C to 45°C (41°F to 113°F)
Battery Type
Lipo Battery - 70-100mAH micro-USB
rechargeable.
Charging time
1h
Communication Modules
Bluetooth low energy (BLE)
Control Panel –10''
Item
Dragon-Touch K10
Processor
MTK8163 (Quad core ARM Cortex - A53 64-bit
up to 1.3GHz)
Ram
2GB DDR3
Storage
16 GB flash built-in; Micro SD card slot
(max.128GB supported)
Display
10.1" 800*1280, Capacitive touchscreen
Wi-Fi Networking
IEEE 802.1 1 a/b/g/n
Audio Output
3.5mm headphone
PC Interface
USB 2.0 high speed
Additional Features
Built-in microphone 2X1W speaker
Front facing camera 2.0MP Rear camera
2.0MP
Bluetooth
4.0
Operating System
8.1
Power
Rechargeable Li-poly battery Power adaptor
(USB 5V,sA)
Playback Time (Hours)
Up to 6 hours music, 4 hours video, 4 hours
web browsing
Temperature
-20°Cto 60°C
Control Panel –7''
item
SL-729 Quad core 1.3 GHz processor
Display
1024x600
Touch panel
7" Capacitive touch screen

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OS
Android 7.0
Input method
Soft keypad
Capacity
16GB
External capacity
TF card, up to 32 GB
Audio
MP3, WMA, OGG…. (support all audio formats)
Video
1080P WMV,MKV,FLV,AVI etc.
Bluetooth
4.0
Wireless network
Support WIFI
Language
Multi-language
OTG
Support
Temperature
-20°Cto 60°C
Power supply
AC 100~240V 50/60 Hz; DC 5V/2A, "Europlug"
(Type C)
Battery
Lithium ion battery
Control Panel –8''
item
SL868G Quad core 1.3 GHz processor
Display
1280x800
Touch panel
8" Capacitive touch screen
OS
Android 8.1
Input method
Soft keypad
Capacity
16GB
Ram
2 GB
Port
Micro USB
Design
Ultra Slim Design 8mm
Bluetooth
4.2
Wireless network
Support Wi-Fi 2.4GHz, 5GHz Wi-Fi 2.4GHz,
5GHz
Language
Multi-language
OTG
Support
Temperature
-20°Cto 60°C
Power supply
AC 100~240V 50/60 Hz; DC 5V/2A, "Europlug"
(Type C)
Battery
Lithium-ion battery, Battery 3.7V/3500mAh

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Storage and transport conditions:
Temperature: -20°C/+40°C
Humidity: 10- 75% (without condensation)
Pressure: 70÷160 kPa

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SYMBOL LEGEND
Manufacturer
Keep away from light and heat sources
CE marked Medical Device MDR 745/2017
Pay attention
BF type applied part
Follow user manual
Lot number
Waste of electric and electronic equipment
220922 09010007 FT1