TONWERK T-EYE User manual

BEDIENUNGSANLEITUNG TONWERK SPEICHEROFEN
INSTRUCTIONS D’UTILISATION DU POELE À ACCUMULATION TONWERK
OPERATING INSTRUCTIONS TONWERK STORAGE HEATING STOVES
ISTRUZIONI PER L’USO DELLA STUFA D’ACCUMULO TONWERK
Design: GAAN Gabriela Vetsch, André Riemens
T-EYE

d
TONWERK-SPEICHERÖFEN
AUSZEICHNUNGEN:
• Design Preis Schweiz
• MUT-Umweltpreis, Auszeichnung für
umweltfreundliche Entwicklungen
• red dot award, für hohe Designqualität,
Designzentrum Nordrhein-Westfalen
• Eidgenössischer Preis für Gestaltung,
Produktdesign
• Design Plus, ISH Frankfurt
• PLUS X AWARD, Gütesiegel für die
Besten der Besten
DISTINCTIONS OBTENUES PAR LES
POELES À ACCUMULATION TONWERK:
• Design Preis Schweiz (Prix du Design
Suisse)
• MUT-Umweltpreis (Prix de
l’environnement MUT), distinction
accordée aux développements
écologiques
• red dot award, pour un design de
haute qualité, Centre du design de
Rhénanie du Nord-Westphalie
• Eidgenössischer Preis für Gestaltung,
Produktdesign (Concours Swiss
Design Prize, design du produit)
• Design Plus, ISH Francfort
• PLUS X AWARD, label de qualité pour
le meillleur du meilleur
TONWERK STORAGE HEATING STOVES
AWARDS:
• Design Preis Schweiz (Switzerland
Design Award)
• MUT Umweltpreis, award for
ecofriendly developments
• red dot award, for high designquality,
Design Centre of North Rhine-West-
phalia
• Eidgenössischer Preis für Gestaltung
(Swiss Federal Design Award),
product design
• Design Plus, ISH Frankfurt
• PLUS X AWARD, quality seal for the
best of the best
PREMI RICEVUTI DALLE STUFE
D’ACCUMULO TONWERK:
• Design Preis Schweiz (premio
svizzero per il design)
• MUT-Umweltpreis, premio per lo
sviluppo ecologico
• red dot award, premio per il design di
alta qualità del centro di design della
Renania Settentrionale-Vestfalia
• Eidgenössischer Preis für Gestaltung,
Produktdesign (premio elvetico per la
forma, il design dei prodotti)
• Design Plus, ISH Frankfurt
• PLUS X AWRAD ,sigillo di approva-
zione per il meglio del meglio

CONTENTS
1. TONWERK STORAGE HEATING STOVE – A SWISS QUALITY PRODUCT
1.1 The storage heating stove
1.2 The radiated heat
2. INTERESTING FACTS ABOUT WOOD AND THE ENVIRONMENT
2.1 What is wood?
2.2 Environmental protection
2.3 Buying firewood
2.4 Drying and storing wood
2.5 Wood types and calorific value
2.6 Units of measurement for wood
2.7 What happens when wood burns
3. APPROVALS AND CERTIFICATIONS
3.1 Approval
3.2 Multiple connection
3.3 CE conformity
3.4 Ratings plate
4. FIRE PROTECTION
4.1 Safety distances to fixed Tonwerk storage heating stoves
4.2 Safety distances to swivelling Tonwerk storage heating stoves
4.3 General safety instructions
4.4 Chimney safety instructions
4.5 Conduct during malfunctions – Shutting down safely
5. OPERATING INSTRUCTIONS
5.1 Before firing the stove for the first time
5.2 About the stove
5.3 General information
5.3.1 When the stovepipe paint dries
5.3.2 Vent pipe and ventilating system
5.3.3 Heating in the transition time and in difficult conditions
5.3.4 Preparations for firing
6. FIRING THE STOVE
6.1 Adding more wood – For more heat
7. CLEANING AND CARING FOR YOUR STOVE
7.1 Emptying the ashes
7.2 Cleaning the window
7.3 Cleaning the smoke flue
8. TIPS & TRICKS
9. WARRANTY
9.1 Warranty terms
9.2 Excluded from the warranty
Annex: Warranty certificate Version 20161231
e
ENGLISH

1. TONWERK STORAGE HEATING
STOVE – A SWISS QUALITY PRODUCT
Thank you for buying a Tonwerk storage heating stove – we are sure you will
derive as much pleasure from our product as we do.
These instructions contain interesting and informative facts and all you need
to know about the subjects of heating, wood, and operating your Tonwerk
storage heating stove. Please read these instructions carefully before using
your stove for the first time and keep them in a safe place.
WE ARE SATISFIED WITH OUR WORK WHEN YOU HAVE NO MORE QUESTIONS.
In our energy-conscious times we have made it our mission to extract the
maximum possible energy from the raw material wood with the minimum pos-
sible emissions.
We want to utilise effectively wood, fire, and the heat they generate.
WE HAVE CREATED A LIVING SPACE FOR YOUR WOOD FIRE –
THE TONWERK STORAGE HEATING STOVE!
Your Tonwerk storage heating stove never fails to fascinate with its extraor-
dinary design and a heart of the most innovative technology – handmade in
Switzerland!
1.1 THE STORAGE HEATING STOVE
The storage heating stove is a fireplace made of ceramic or natural stone.
The energy or heat generated by burning wood is absorbed by the ceramic
storage core. Once the wood has completely burned, this core, as a heat ex-
changer, radiates the stored energy in the form of heat at a carefully dosed rate,
releasing it over its surface for an extended time into the environment.
1.2 THE RADIATED HEAT
The human organism responds to radiated heat with a particularly pleasant
feeling. It is physiologically beneficial and soothing.
Since prehistoric times humans have utilised and enjoyed radiated heat. It
is transmitted by electromagnetic waves in the infrared range. Radiated heat
travels through air without loss and without heating this. Not until it encoun-
ters solid bodies like walls, objects, and also people does it generate heat.
This effect is familiar to everyone from sunny winter days.
Even when the air is very cold you can feel the warm rays of the sun on your
skin.
It makes you feel a temperature that is higher than the actual air temperature.
This explains the great benefits and the sustainability of radiated heat.
Next to stone and
bone, wood is one of
the oldest working
materials in the world.
i
YOU CAN LET THE SUN
SHINE WHENEVER YOU
WANT TO!
A TONWERK STORAGE
HEATING STOVE GIVES
YOU THAT FEEL-GOOD
HEAT, EVERY DAY

Wood does not contri-
bute to the greenhouse
effect!
i
Wood is stored solar
energy.
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WOOD – NATURAL AND
PRACTICAL!
2. INTERESTING FACTS ABOUT WOOD AND
THE ENVIRONMENT
CO2
CO2
O2
O2
2.2 ENVIRONMENTAL PROTECTION
Burning firewood releases only as much CO2 as the tree has absorbed from the
atmosphere during its growth.
And when the firewood comes from nearby there are no additional CO2 emissions
from transport.
Wood rotting in the forest generates the same amount of CO2 as the same wood
burning.
2.1 WHAT IS WOOD?
Do you know what you are putting in the firing chamber of your Tonwerk storage
heating stove when you are filling it with wood?
This is 50% carbon, 42% oxygen, 6% hydrogen, and 2% mineral substances, nitro-
gen, oils, resins, tanning agents, and colorants.
… that is wood!
THE FUTURE HAS NOW
BEGUN!

2.3 BUYING FIREWOOD
Where can I get my firewood?
BUYING READY-TO-BURN FIRE-
WOOD
Regenerated ready-to-burn firewood
can be purchased from dealers:
• stove-ready, stored for at least two
years
• predried, stored for one year
• fresh from the forest
Every dealer has a wood moisture me-
ter that they use to test the wood they
buy. The ideal residual moisture is 12–
15% and should be no higher!
TREATING FIREWOOD YOURSELF
Unseasoned wood can be purchased
from the forestry office, owners of
woodland, or the community:
• trunks lying in the forest
• seasoned trunks by the wayside
Whether you have cut your own wood
or bought it, the important thing is:
the wood should be dried for at least
two years before it is burned!
2.4 DRYING AND STORING
WOOD
DRYING
The water content of firewood has a
great effect on its burning properties.
Your wood should be as dry as possi-
ble. Only then can it give off much heat
and burn without polluting the envi-
ronment. Freshly cut wood can contain
between 45 and 60% moisture depen-
ding on the season and type. After
the optimal drying this water content
drops to below 15%. Depending on the
wood type this can take about two ye-
ars, and even longer for some kinds.
STORAGE
If
firewood is to dry thoroughly, it must
be cut into small pieces.
Check this yourself: the circumference
should be max 20–25 cm. Store the
wood out of doors, protect it from rain
and snow, and make sure it is well ven-
tilated.
2.5 WOOD TYPES AND
CALORIFIC VALUE
The calorific value describes the heat
energy released when one kilogram
of fuel is burned under specific condi-
tions.
The calorific value is based on the vo-
lume specified in stacked or solid cu-
bic metres.
The various wood types have various
calorific values:
Damp wood damages
your stove and reduces
the calorific value!
!
What you must not
burn: refuse, wet wood,
briquettes!
!
A TONWERK STORAGE HEATING
STOVE CAN BE FIRED WITH ALL OF
THE ABOVE WOOD TYPES.
TREE CALORIFIC VALUE
Hardwoods
beech, oak, locust 2100 kWh/stcm
birch 1900 kWh/stcm
sycamore 1900 kWh/stcm
Softwoods
Douglas fir, pine 1700 kWh/stcm
larch 1700 kWh/stcm
spruce, fir 1500 kWh/stcm
The values are based on 15% residual wood moisture!
The many oils and
resins in larchwood also
provide for an acoustic
fireworks!
i
1 solid cubic metre – 1 scm
1 stacked cubic metre/
stere – 1 stcm
1 loose cubic
metre – 1 lcm
1 fm0.7fm0.5 fm
Loose cubic metre (lcm): The loose
cubic metre is a measure for chopped
firewood that is loosely packaged for
trade and transport. One loose cubic
metre is 0.7 steres or about 0.5 solid
cubic metres.
NOTE THE SPECIFIED UNIT OF
MEASUREMENT WHEN ORDERING!
Solid cubic metre (scm): As its name
suggests, the solid cubic meter corre-
sponds to one cubic metre of solid as
opposed to stacked wood.
Stacked cubic metre (stcm) or stere
(st): A stacked cubic metre or stere
corresponds to one cubic metre of sta-
cked wood including the gaps between
layers. One stere equals 0.7 solid cu-
bic metres.
2.6 UNITS OF MEASUREMENT FOR WOOD

2.7 WHAT HAPPENS WHEN WOOD BURNS
Burning or combustion is a rapid oxidation of substances forming flames. When wood
burns, the oxygen in the air combines with the carbon and hydrogen in the wood. In
the process, energy is released in the form of heat and light. In the ideal case the
products of complete combustion are only carbon dioxide, ashes (formed primarily of
the wood’s mineral constituents), and water.
The combustion process on firewood can be divided roughly into three phases.
Heating and drying – In this first phase the water and other volatile substances
stored in the firewood evaporate.
Pyrolysis – In this second phase the firewood decomposes at temperatures from
about 150 °C.
Actual combustion – In this third phase the gases formed in the first two phases re-
act with additional oxygen from the atmosphere to form carbon dioxide and water.
Also any remaining charcoal burns completely with time in the combustion zone.
Only ashes remain as the single residue of combustion. Each phase of combustion
can be observed very easily on an open fire.
Burning wood is a
proactive contribution
to climate protection!
i
A fire needs three
things: fuel, oxygen,
and heat.
i
3. APPROVALS AND CERTIFICATIONS
3.1 APPROVAL
Your Tonwerk storage heating stove
has been tested under the following
standards:
EN 13240/15a B-VG
3.2 Multiple connection
The Tonwerk storage heating stove is fit-
ted as standard with a self-closing firing
chamber door. This is an important opera-
ting and safety element. The door closes
automatically as soon as it is released.
Consequently the Tonwerk storage he-
ating stove is suitable for connection to
flues with multiple installations (several
stoves connected to the same flue).
3.4 CE CONFORMITY
The manufacturer, Tonwerk Lausen AG,
confirms that the Tonwerk storage he-
ating stove conforms to the stan dards
under EN 13240 and that the quality
requirements are constantly monito-
red.
Rhein-Ruhr-Feuerstättenprüfstelle GmbH;
RRF-40133432-1
3.5 RATINGS PLATE
The ratings plate is affixed to the rear,
at the base of the stove.

A
A
A
B
E
F
A
A
A
B
E
F
4.2 SAFETY DISTANCES TO SWIVELLING TONWERK STORAGE
HEATING STOVES: T-EYE
Safety distance A
The side and rear panels must be no closer
than 10 cm to flammable materials
Safety distance B
Smoke pipes must be no closer than
20 cm to flammable materials
Safety distance C+D
Flammable floor materials must be
no closer than 50 cm to the front and
30 cm to the sides.
Safety distance E
A minimum distance of 80 cm applies to
the whole swivelling range
Safety distance F
The minimum distance from the ceiling
is 50 cm
Safety distance A
The side and rear panels must be no closer
than 10 cm to flammable materials
Safety distance B
Smoke pipes must be no closer than
20 cm to flammable materials
Safety distance C + D
Flammable floor materials must be
no closer than 50 cm to the front and
30 cm to the sides
Safety distance E
Firing chamber apertures must be no
closer than 80 cm to flammable mate-
rials within the radiation zone
Safety distance F
The minimum distance from the ceiling
is 50 cm
4.1 SAFETY DISTANCES TO FIXED TONWERK STORAGE
HEATING STOVES: T-EYE
4. FIRE PROTECTION
The national and European standards, the local and building legislation, and the
fire safety terms and conditions must be observed without condition.
Your chimney sweep or Tonwerk partner company will be pleased to inform you.
C
D
D
C
D
D
4.3 GENERAL SAFETY
INSTRUCTIONS
• Never leave children alone or unat-
tended at a burning fireplace.
• Teach your children how to behave
properly and operate safely the fire-
place.
• Every stove gets hot when fired: risk
of burning!
• Avoid touching the outside surfaces
when the stove is operating.
• Do not burn refuse or painted wood.
• Dispose of the ashes only after they
have cooled completely.
• Inform your specialised dealer wit-
hout delay of defect gaskets.
• Observe the information in our ope-
rating instructions and make a proac-
tive contribution to fire prevention
and the protection of our environ-
ment.
4.4 CHIMNEY SAFETY
INSTRUCTIONS
The condition and functionality of
your chimneys must be inspected by
a chimney sweep or specialist before
the Tonwerk® storage heating stove is
installed.
If the chimney catches fire,
immediately call the fire brigade.
4.5 CONDUCT DURING
MALFUNCTIONS –
SHUTTING DOWN
SAFELY
In rare cases, also a pilot fire can fail to
generate a draught in the flue.
You must then ask your chimney
sweep for advice. On no account must
you attempt to light a larger fire. When
smoke escapes from your stove, air
the room immediately and contact
your chimney sweep. You should then
refrain from firing your stove.
•Due to risk of heating gas leaks, this
stove, with the exception of lighting,
refilling and removing of ash, may
only be operated with the door
closed.Open windows and/or doors
in over-heated rooms.

5.2 ABOUT THE STOVE
smoke
pipe
handle
window
with outer
ring
cladding
base
firing
chamber
door
firing
chamber
grate
ash box
5.3.2 VENT PIPE AND VEN-
TILATING SYSTEM
Extractor hoods and ventilating sys-
tems can affect the operation of your
5. OPERATING INSTRUCTIONS
5.1 BEFORE FIRING THE
STOVE FOR THE FIRST
TIME
Dear Customer,
You have now been instructed by one
of our specialised dealers on how to
fire your Tonwerk storage heating sto-
ve.
In these operating instructions we
wish to set down each step that you
must take if you are to encounter no
problems when operating your Ton-
werk storage heating stove.
Read through these operating instruc-
tions carefully and keep them in a safe
place. Your specialised dealer will be
pleased to assist you with any que-
stions you may have.
5.3.1 WHEN THE STOVEPIPE
PAINT DRIES
When the stove is fired for the first few
times the paint on the stovepipe emits
an odour when it dries.
Make sure that the combustion cham-
ber is completely filled. The Tonwerk
storage heating stove then reaches
its optimal operating temperature and
the paint dries faster.
Also make sure the room is well venti-
lated during this phase.
5.3 GENERAL INFORMATION
5.3.3 HEATING IN THE
TRANSITION TIME
AND IN DIFFICULT
CONDITIONS
In damp or foggy weather, at outdoor
temperatures from 15 °C, and during
the transition time you are advised to
light a pilot fire before firing the sto-
ve proper. This serves to displace the
cold, heavy air in the chimney and to
create the right conditions for the opti-
mal extraction of smoke.
5.3.4 PREPARATIONS FOR
FIRING
Have ready an adequate supply of
chopped firewood, ecofriendly lighting
aids, and kindling. You are best storing
the wood in a warm room for a number
of days before firing.
Tonwerk storage heating stove.
Please make sure that there is ade-
quate incoming air for multiple instal-
lations.
This pilot fire is lit with paper in the
chimney’s inspection aperture until ex-
traction is assured.
6. FIRING THE STOVE
To open –
push the handle to the back (1)
To close –
pull the handle to the front (2)
IMPORTANT
The lock must
engage!
2
1
Design: GAAN Gabriela Vetsch, André Riemens

Place the firewood inclined slightly towards the back in the firing chamber. The
weight of the firewood presses down on the grate and the combustion air supply
is opened.
Place an ecofriendly lighting aid at the centre and two handfuls of kindling over
the top.
Bear in mind that the stove must be filled completely with small pieces of chopped
wood 33 cm in length.
If you have a supply of mixed wood types, you can burn these together.
Now ignite the lighting aid and lock the door. The wood burns from top to bottom.
Only when there is a strong blaze does the wood release its whole energy that can
then be absorbed by the storage stone.
6.1 ADDING MORE WOOD – FOR MORE HEAT
If you want more heat simply add another two pieces of firewood while there are en-
ough flames visible.
Once the wood has burned completely and all flames have extinguished, the combusti-
on air supply closes automatically when there is no more weight on the grate.
The heat reservoir is therefore prevented from cooling too quickly.
You can enjoy the radiated heat for hours.
The added wood ignites within a few minutes and burns from bottom to top.

7. CLEANING AND CARING FOR YOUR STOVE
Rough surfaces on the outer cladding can be vacuumed off with an upholstery attachment. Polished surfaces are clea-
ned with a spray-wet cloth. The provided cleaning stone is used to remove stubborn soiling. Under no circumstances
must you use hard brushes or chemical cleaning agents.
The optimal functionality is obtained when the chimney, stovepipe, and stove are cleaned at least once a year.
7.1 EMPTYING THE ASHES
Empty the ash box as soon as it is full. Only empty when the stove is cold into a
fireproof container (embers - fire hazard).
Hook in the ash box and move the lever (1) several times to the right and back. Take out
and empty the ash box.
1
7.2 CLEANING THE WINDOW
Press together the locking hook (1) and lift up and out the outer ring with the win-
dow (2). Clean this with a moist cloth and some ashes.
Repeat for stubborn soiling or use a special flue window cleaner.
Put the window back in and make sure that the locking hook engages.
1
7.3 CLEANING THE SMOKE FLUE
Remove the outer ring with the window.
Remove the rear panel (1) from the combustion chamber.
Clean the stovepipe and the smoke flue and vacuum off residue.
Put the parts back in their original positions and make sure that the locking hook
engages.
1
2

WE WISH YOU MANY
PLEASANT HOURS WITH
YOUR TONWERK STO-
RAGE HEATING STOVE.
9. WARRANTY
We grant a five year warranty for your new Tonwerk storage heating stove. The
warranty period begins on the day the stove is installed and tested by the spe-
cialised dealer. Warranty claims become valid when the purchase price for the
stove has been paid in accordance with the agreement and the warranty certifi-
cate has been completed and returned within thirty days to Tonwerk Lausen AG.
If one of these conditions is not fulfilled the minimum warranty of six months
applies.
9.1 WARRANTY TERMS
• proper installation by a specialised dealer
• the storage heating stoves are handled in accordance with these operating
instructions and the safety instructions marked by this symbol:
• no continuous firing
• no overheating
•regular (once a year) maintenance by a specialist.
• There must be no modifications to the stove structure: these can cause
malfunctions and permanent damage
9.2 EXCLUDED FROM THE WARRANTY
• wearing parts like gaskets, cast grate, fireclay, and glass
• smoke and soot damage
• natural discoloration or deviating colours on the outer cladding
• cracks in the combustion chamber that have no effect on the safe functioning of
the Tonwerk storage heating stove
• damage incurred through failure to observe these operating instructions
• damage covered by an insurance policy or other agreement
8. TIPS & TRICKS
Wood does not ignite when stove
is fired; fire just smoulders away;
fire extinguishes:
• not enough firewood
• kindling unsuitable
• wood too damp
• firewood too thick
• ashes not emptied
Heavy sooting in the firing
chamber; heavy sooting on the
window:
• too little wood
• firewood damp or too thick
Smoke escapes from the stove:
• assure adequate extraction in
the chimney, light pilot fire
• provide for adequate supply of air
• empty ashes
Your specialised dealer will be
pleased to assist you with any
further questions you may have.
!
f
•Only genuine original parts may be used.

GARANTIE ZERTIFIKAT
Wir gewähren für Ihren neuen Tonwerk
Speicherofen eine Garantie von 5 Jahren.
Die Garantielaufzeit beginnt mit dem Tag
der Inbetriebnahme durch den Fachhändler.
Der Garantieanspruch tritt dann in Kraft,
wenn der Kaufpreis für den Ofen vertrags-
gemäß entrichtet ist und das Garantiezer-
tifikat vollständig ausgefüllt innerhalb
30 Tagen an die Tonwerk Lausen AG zu-
rückgesendet wird.
Wird eine dieser Bedingungen nicht er-
füllt, so gilt die Mindestgarantie von
6 Monaten.
CERTIFICAT DE GARANTIE
Nous vous apportons une garantie de 5 ans
pour votre poêle à accumulation neuf. La
période de garantie commence à courir à
partir de la date de mise en service par le
distributeur spécialisé.
Votre prétention à la garantie entre en
vigueur au moment où vous vous êtes
acquitté du prix d’achat du poêle fixé par
contrat, et si vous avez renvoyé dans un
délai de 30 jours à la Tonwerk Lausen AG
le certificat de garantie intégralement
rempli.
Si l’une de ces conditions n’est pas
respectée, on appliquera une garantie
minimale de 6 mois.
WARRANTY CERTIFICATE
We grant a five year warranty for your
new Tonwerk storage heating stove. The
warranty period begins on the day the
stove is installed and tested by the speci-
alised dealer.
Warranty claims become valid when the
purchase price for the stove has been paid
in accordance with the agreement and the
warranty certificate has been completed
and returned within thirty days to Ton-
werk Lausen AG.
If one of these conditions is not fulfil-
led the minimum warranty of six months
applies.
CERTIFICATO DI GARANZIA
Per la vostra nuova stufa d’accumulo Ton-
werk vi offriamo una garanzia di 5 anni. Il
periodo di garanzia ha inizio il giorno della
messa in funzione da parte del rivenditore
specializzato.
Il diritto alla garanzia entra in vigore
quando il prezzo d’acquisto della stufa
è pagato conformemente al contratto e
il certificato di garanzia è rispedito com-
pilato in tutte le sue parti entro 30 giorni
a Tonwerk Lausen AG.
Tonwerk Lausen ata, verrà applicata la
garanzia minima di 6 mesi.

Tiba AG
Hauptstrasse 147
CH-4416 Bubendorf
Telefon: [phone]
Fax: [phone]
[e-mail]
www.tonwerk-ag.com