Tornado TE310-G15-U User manual

1
Model No. TE310-G15-U
SURGE 500 UPRIGHT
EXTRACTOR
OPERATIONS AND MAINTENANCE MANUAL
FOR COMMERCIAL USE ONLY

2
Getting Started
Introduction 3
Warranty 4
Grounding Instructions 5
Important Safety Instructions 6
Cleaning Agents 8
Technical Specifications 9
Operating Instructions
Controls 10
Operation 11
Warnings 12
Transport and Storage 13
Maintenance 14
Troubleshooting 15
CONTENTS

3
INTRODUCTION
Your new Tornado unit is a high quality, precision-made product. All parts used
in the manufacturing of this unit have passed rigid quality control standards prior
to assembly. Please safeguard the original receipt/invoice given at the time of
purchase. If you experience any problems with your unit during the warranty period,
the original receipt/invoice will act as proof of purchase.
Upon receipt, inspect outer box for exterior damage. Unpack all internal parts,
ensure no hidden damage is found.
Each unit is tested and thoroughly inspected prior to shipping. If damage is
discovered, immediately notify the transportation company that delivered your
machine and request an inspection. As a manufacturer, we are unable to act upon
any claim for concealed damage and you must originate the claim. Be sure to keep
the carton, packing inserts, and carrier’s receipt until the inspector has verified
your claim.
Protect the environment
Please dispose of packaging materials in an
environmentally safe way according to local waste
disposal regulations.
Always remember to recycle.

4
Warranty
Within 30 days of purchase, to activate product warranty, go to:
https://tornadovac.com/services/warranty-registration-form.aspx
For warranty information go to www.tornadovac.com.
Flammability Warning
NEVER fill unit with flammable chemicals. DO NOT use in an
area where flammable fumes are present.
Important
There are no owner serviceable parts inside this machine.
Removal of screws and accessing internal components will void
all warranty claims.
Warning Labels
Prior to operating the unit, read and understand completely
this owner’s manual paying special attention to warning labels.
These labels indicate a potentially hazardous situation that
could result in death or serious injury if not avoided. Use only as
described in this manual.
State Of California Proposition 65 Warnings
WARNING: This product contains one or more chemicals
known to the state of California to cause cancer.
WARNING: This product contains one or more chemicals
known to the state of California to cause birth defects or other
reproductive harm.

5
GROUNDING INSTRUCTIONS
GROUNDING
PIN
GROUNDING
OUTLET
GROUNDED
OUTLET BOX
This appliance must be grounded. If it should electrically malfunction, grounding
provides a path of least resistance for the current to reduce the risk of electric
shock. This machine is equipped with a cord having an equipment grounding
conductor and grounding plug. The plug must be inserted into an appropriate
outlet that is properly installed and grounded in accordance with all local codes
and ordinances.
Improper connection of the equipment grounding conductor can result
in a risk of electric shock. Check with a qualified electrician or service
person if you are in doubt as to whether the outlet is properly grounded.
Do not modify the plug provided with the appliance. If the plug will not
fit the outlet, have the proper outlet installed by a qualified electrician.
DO NOT REMOVE THE GROUNDING PIN FOR ANY REASON.
This appliance is for use on a nominal 115-volt circuit and has a
grounding plug that appears as shown below.

6
IMPORTANT SAFETY
INSTRUCTIONS
Read and understand this owner’s manual and all labels on the unit
before operating. Safety is a combination of common sense, staying
alert, and knowing how your unit works. To reduce the risk of personal
injury or damage to your unit use only as indicated in this manual.
FOR COMMERCIAL USE ONLY
To reduce the risk of fire, electrical shock, or injury,
the instructions below must be read and understood
completely prior to machine operation
SAVE THESE INSTRUCTIONS
IMPORTANT:
The manufacturer cannot accept responsibility for
damage caused when the appliance is not used according to the instructions, or for
uses other than those for which it was intended.
WARNING:
•This machine must only be used for the
manufacturer’s approved application as
described in this manual.
• The machine must be unpacked and assembled
in accordance with these instructions before
connecting to the electrical supply.
• Only genuine accessories and spare parts
provided with the machine or those approved
by the manufacturer should be used. The use
of other accessories may impair the safety of
the machine. All repairs must be performed by a
qualified service agent.
• DO NOT modify the machine from its
original design.
• Operators must be fully trained in the use of the
machine in accordance with these instructions
and be able to perform regular user maintenance
as outlined in this manual.
• Operators should be physically capable to
maneuver, transport and operate the machine.
• Operators should be able to recognize
unusual operation of the machine and report
any problems.
• This machine is not intended for use by persons
(including children) with reduced physical,
sensory or mental capabilities, or lack of
experience and knowledge unless they have
been given instruction concerning use of the
machine and are under supervision by a person
responsible for their safety.
• Keep children and unauthorized persons away
from the machine when in use.
DO NOT use the machine as a toy.
• DO NOT use with a damaged cord or plug. If it
has been damaged, left outdoors or dropped in
water, return it to a service center for inspection
and/or repair.
• DO NOT use where hazardous dust is present.
• DO NOT use in an explosive environment.
• DO NOT pick up or use near flammable or
combustible fluids, hazardous dusts or vapors.
• CAUTION –If it is suspected that there is
hazardous dust or flammable/corrosive material,
stop cleaning the area immediately and consult
your supervisor.

7
IMPORTANT SAFETY
INSTRUCTIONS
SAVE THESE INSTRUCTIONS
• DO NOT use to clean up any burning or lighted
materials such as cigarettes, matches, ashes, or
other combustible objects.
• Only use the machine on firm, level surfaces.
DO NOT use the machine on gradient or slope of
more that 2%.
• CAUTION –This machine is for dry, indoor use
only and should not be used or stored outdoors
or in wet conditions.
Protect from rain.
• Take care when using this machine near the top
of stairs to avoid loss of balance.
• DO NOT cover the machine when in use.
• DO NOT run the machine dry as this
could damage the floor surface and/or the
machine itself.
• DO NOT leave the machine running unattended.
• Keep hair, loose clothing, hands, feet, and all
other parts of the body away from openings and
moving parts. Do not put hands under base as
rotating parts can cause injury.
• DO NOT put any object into openings. DO NOT
use with any opening blocked. Keep free of dust,
debris and anything that may reduce airflow.
• DO NOT use volatile or combustible solvents
(e.g., diesel, petrol, PA, trichloromethane) nor
any corrosive, toxic, or highly irritant substance
to wash floors, even if diluted. In the event of
accidental contact with any such substances
(e.g., due to spills) follow the decontamination
procedures in force at the user site. If in any
doubt about the condition of the machine,
contact Tornado or the dealer/agent who
supplied the machine.
• DO NOT leave the machine unattended when
plugged in. Unplug from outlet when not in use
and before changing brushes or attempting any
maintenance or adjustment.
• DO NOT fill the machine with water hotter than
135°F (57°C).
• When used on escalators, ensure the machine
is positioned at the bottom of the escalator with
the escalator moving towards the operator.
• DO NOT pull or carry by cord, use cord as a
handle, close a door on cord, or pull cord around
sharp edges on corners.
• DO NOT run machine over cord. Keep cord away
from heated surfaces.
• DO NOT unplug by pulling on cord. To unplug,
grasp the plug, not the cord. Do not handle plug
or machine with wet hands. Turn off all controls
before unplugging.
• Connect only to a properly grounded outlet. See
grounding instructions.
• Use care to keep electrical supply cable from
contacting moving parts such as floor brushes.
• Make sure voltage and frequency at the wall
receptacle correspond with that indicated on
nameplate before plugging in machine.
• The machine must be kept clean and in good
condition with regular inspections of the power
cord and plug for signs of any damage. If any
parts are damaged, they shall only be replaced
by an approved part by the manufacturer, its
service agent or a similar qualified person in
order to avoid a hazard.
• Only replace the power cord with original
OEM equipment.

8
• When using cleaning and care agents, the manufacturer’s danger warnings must
be followed, and proper PPE must be worn per manufacturer’s instruction.
• Only use low-foaming, non-combustible cleaning agents which DO NOT contain
generally health-hazardous substances.
•
Please ensure that after each use, any chemical residue is rinsed out with clean water.
Let the machine do the work. Grip the handle as lightly as possible.
• Wear suitable footwear to avoid slipping.
• Wear suitable clothing to keep dry.
• Do not smoke when using the machine.
• Do not use excessively foaming or highly corrosive cleaning solutions. If operating
on a flooded floor, ensure that water depth does not exceed 6mm (1/4 inch).
CLEANING AGENTS
OPERATOR GUIDELINES
The manufacturer cannot accept responsibility for damage caused
when the appliance is not used in accordance with the instructions
provided or for uses other than those for which it was intended.
This machine is heavy. Do not attempt to lift the machine
without assistance. Incorrect lifting techniques may result in
personal injury.

9
TECHNICAL SPECIFICATIONS
Specification Value
Voltage 115
Hertz 60
Front Wheels (Casters) 4 in / 102 mm
Rear Wheels 12 in / 305 mm
Length 36.5 in / 927 mm
Width 23.5 in / 597 mm
Height 45.5 in / 1156
Vacuum Motor (Airwatt) 625 Watts
Pump 50 - 500 p.s.i. / 3.4 - 34 bar
CFM / CMM 133 / 3.8
Waterlift 125 in / 0.31 bar
Heater Single Element
Solution Tank Capacity 15 Gallon / 57 Liters
Recovery Tank Capacity 15 Gallon / 57 Liters
Weight 152 lbs. / 69 kg.
Noise Level db(A)
• Above values are approximate. Since the company’s policy is to continuously
improve the product, there could be changes without prior notice.

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CONTROLS
Fig. 1
Fig. 2
PUMPVACUUM
SOLUTION
QUICK DISCONNECT
Fig. 3
PUMPHEATER VACUUM VACUUM
PRESSURE SETTINGS
PRESSURE
REGULATOR
SOLUTION
QUICK DISCONNECT
HEATER
ON
PUMP
BREAKER
DUAL
CIRCUIT
1 2 63 5
4
7 8 9

11
OPERATION
General Instructions for the TE310-G15-U Extractor
Follow these easy step by step instructions to ensure proper operating performance.
1. If you are not pre-spraying the chemical on the carpet, fill up the fresh water
solution tank with tap water that is 120o-135o F (49o-57o C) and approved
carpet cleaning chemical, following the mixing instructions for the chemical
being used, into the solution tank. If using the EZ Fill hose option, remove the
hose from the solution tank, (Fig. 2), and connect the hose to a water faucet.
2. Attach the extension cord to the socket on the back of unit (Fig. 3) and twist it
clockwise to lock it in place.
3. Plug the other end of each extension cord into a separate grounded 15 amp
wall socket circuit. When this is accomplished, the green indicator light
(#9 Fig.1) will be lit.
4. Attach the hose system to the unit and to your carpet wand.
5. Turn the heater switch (#2 Fig. 1) to the “ON” position. The orange incicator
light (#8 Fig. 1) is on any time the heater is operating.
6. Turn the pump switch (#1 Fig. 1) to the “ON” position.
7. Turn the vacuum switch (#3 Fig. 1) to the “ON” position to begin cleaning
(#4 Fig. 1) is a blank cover.
8. With the solution line attached to the want and the machine (#6 Fig. 1), prime
the pump by squeezing the trigger on the want and releasing the water (hold
want tip over solution tank to put water back into solution tank). This will pump
water into the heater and get any air out of the solution line. Let heater heat up.
This will take 3 to 5 minutes.
9. Using the pressure adjustment (#5 on Fig. 1) adjust the pressure of the unit to
suit your extraction task.
10. When recovery tank is full, empty by using drain hose on the front of machine.
If a pail is used to empty the recovery tank, do not use the same pail to fill the
solution tank as this can result in putting dirt and grit into the solution line that
can plug filters, orifices, and generally degrade the solution line system (do not
reuse solution).
11. To empty solution tank, detach the wand from the end of the vacuum hose
and insert the vacuum hose into the solution tank. Turn the vacuum switch to
the “ON” position and transfer solution to the recovery tank and dispose of as
outlined in #10.

12
WARNINGS
• DO NOT break off or pull the grounding prong on the plug.
• DO NOT attempt repair on a machine that is under warranty unless instructions
to perform it by an authorized shop are obtained from the factory.
• DO NOT use citrus-based (D-Limonene) cleaners in this machine.
• DO NOT use cleaning chemicals in this machine except those recommended
for steam-type extraction equipment. The use of any chemicals with abrasive
additives voids the warranty.
• DO NOTt use any replacement parts except those specified on the parts list.
Performance of the machine could be affected if substitutions are made.
• DO NOT use water in excess of 135° F (57° C) through the pump system. It
could damage the diaphragm pump.
• Follow maintenance schedule strictly.
• Failure to comply with the above warnings instructions will void the warranty.
Do not use any sharp or pointed objects to operate the controls
on this unit.
Dispose of dirty water in accordance with all local, state, and
federal hazardous material disposal regulations.

13
TRANSPORT AND STORAGE
Store machine in a dry indoor area only.
Transport:
• Take extreme care when moving the machine up or down steps or stairs.
• Incorrect lifting techniques may result in personal injury.
• As stated earlier in this manual, this machine is heavy. Do not attempt to lift the
machine without assistance.
• Carefully wrap the power cord and store in a dry, indoor location.
• DO NOT expose the machine to rain or moisture.
• When transporting the machine, ensure that all components, tanks and
removable parts are securely fastened and that the power cord and plug are not
trailing.
• DO NOT lift or transport the machine while it contains liquid as this will add
considerable weight to the unit.
Storage:
• Store extractor indoors in a dry area.
• Recovery and solution tank should be empty and clean when the extractor is
not in use.
• Leave the recovery lid and drain hose open to air out the recovery tank.
• Do not store in freezing temperature.
• A small amount of windshield washer fluid may be left in the pump and internal
solution line for protection against freezing.

14
MAINTENANCE
Besides those outlined above, all additional servicing
and repairs should only be performed by an
Authorized Tornado Servicing Agent.
Prior to performing any maintenance, ensure unit
is OFF and disconnected from power supply.
Recommended operator checks prior to use:
To receive reliable service from this equipment, regular daily maintenance
is a requirement. Fabric cleaning, both carpet and upholstery, are very dirty
environments for any equipment. The following recommendations are offered.
1. Keep the equipment clean, both inside and out.
2. Lubricate brass quick disconnects with a quality lubricant such as WD-40®.
3. Flush solution systems after use with clear, clean water. A white vinegar
solution may also be used. This will counter-act hard water and alkaline
deposits and aid in keeping orifices clean.
4. Do not allow fluid either in solution or recovery tank to sit overnight. The unit
should be emptied and cleaned daily.
5. Clean the strainer in the solution tank daily. (Fig. 4)
6. Do not use the same receptacle (pail) to fill solution tank that has been used to
remove waste water from recovery tank.
7. When the unit is not in use, leave the tank lids open.
8. At the end of each day, run the vacuum for 3 minutes with lid open.
Fig. 4

15
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE SOLUTION
Pump motor runs but
no spray through jets.
1. Clogged or faulty
solution filter.
2. Clogged or faulty quick
disconnect on housing.
3. Punctured pump
diaphragm.
4. Clogged jets
1. Check filter and remove lint
or other foreign material.
2. Depress plunger on
solution hose against
inside wall of solution tank.
If solution is flowing at this
point, the system is OK If
no solution flows, check
the quick disconnect for lint
and other foreign matter.
3. Replace with diaphragm
repair kit.
4. Clean jets on wand or tool.
Uneven spray from jet.
Spray weak or uneven.
1. Clogged strainer in
solution tank.
2. Clogged jet.
1. Unscrew strainer and
remove lint and any other
foreign material from
screen.
2. Remove and clean.
Leaking or stuck
solution valve.
1. Foreign material in valve.
2. Loose brass hex nut.
3. Valve or seals worn
1. Remove brass hex plug,
clean valve and replace.
2. Reseal hex and plug.
3. Replace worn parts with
solution valve repair kit.
Pump motor not working. 1. Loose wiring
2. Defective pump
pressure switch.
3. Motor burnout
1. Tighten wiring
2. Replace with new pressure
switch assembly.
3. Replace pump motor
Pump pressure low 1. Clogged screens on
strainer in solution tank.
2. Punctured pump
diaphragm.
1. Unscrew strainer remove
lint and any other foreign
material from screen.
2. Replace with diaphragm
repair kit.
Pump pressure varies. 1. Defective pump pressure
control switch.
1. Replace.
PUMP SYSTEM
The following checks may be performed by the operator.
Any other service or attempt to service by the operator
will void the warranty.

16
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE SOLUTION
Vacuum motor on, low or no
vacuum at wand.
1. Drain hose open.
2. Defective vacuum hose
Kinks in vacuum hose.
3. Vacuum disconnected.
4. Damaged recovery tank lid.
5. Loose hose connection
6. Vacuum motor
exhaust blocked.
1. Close drain hose.
2. Repair or replace hose.
3. Open machine, connect
vacuum hose to
recovery tank.
4. Replace tank lid.
Recovery tank lid
must be closed.
5. Check for leaks around
clamps and cuffs vacuum
motor. Replace damaged
hose(s).
6. Check air flow
by removing hose from
machine and feel the
exhaust under the machine.
Remove obstruction.
Motor running and no
vacuum and no exhaust
from the blowport.
1. Faulty vacuum motor.
2. Float activated.
3. Recovery tank full
1. Replace.
2. Clean float.
3. Empty recovery tank.
Premature activation of
the recovery tank float.
1. Dirty or clogged float. 1. Clean float.
Foam/dirty solution coming
out of vacuum exhaust port.
1. Foam bypassing float.
2. Elbow in vacuum tank is not
positioned correctly.
1. Use additional defoamer.
2. The elbow should be
pointed directly at the side
wall of the tank.
VACUUM SYSTEM
ELECTRICAL SYSTEM
PROBLEM POSSIBLE CAUSE SOLUTION
No electrical power. 1. Defective power cord.
2. Circuit breaker off or
fuse blown.
1. Replace
2. Turn circuit breaker on or
replace fuse.
3. Unplug any equipment
using the same circuit.
Switch is turned on.
Intermittent power
to motor(s).
1. Faulty electrical cable.
2. Defective switches.
3. Loose terminal.
1. Repair or replace.
2. Replace.
3. Replace.
Electrical Shock 1. Equipment not grounded. 1. Locate grounded outlet.

17
NOTES

T-OMTE310-G15-U 04/2022
Tornado Industries, LLC
3101 Wichita Court
Ft. Worth, TX 76140-1755
Phone: 800-VACUUMS
Fax: [phone]
WWW.TORNADOVAC.COM
Serial Number:
Purchase Date:
Dealer:
Phone Number:
Record of Purchase