Toshiba B-EV4D-GS24-CUS-R User manual

TOSHIBA Barcode Printer
B-EV4D-GS24-CUS-R
Owner’s Manual
Mode d’emploi
Bedienungsanleitung
Manual de instrucciones
Gebruikershandleiding
Manuale Utente
Manual do Utilizador
Instrukcja użytkownika

Copyright © 2013
by TOSHIBA TEC CORPORATION
All Rights Reserved
6-78 Minami-cho, Mishima-shi, Shizuoka-ken, JAPAN
< For EU Only >
TOSHIBA TEC Europe Retail Information Systems S.A.
Rue de la Célidée 33 BE-1080 Brussels
CE Compliance (for EU only)
This product is labelled with the CE mark in accordance with the provisions of the applicable
European Directives, notably the Low Voltage Directive 2006/95/EC, the Electromagnetic
Compatibility Directive 2004/108/EC, the RoHS Directive 2011/65/EU for this product and the electric
accessories, the Radio Equipment and Telecommunications Terminal Equipment Directive 1999/5/EC
for the telecommunication accessories.
VORSICHT:
Schallemission: unter 70dB (A) nach DIN 45635 (oder ISO 7779)
Die für das Gerät Vorgesehene Steckdose muß in der Nähe des Gerätes und leicht zugänglich sein.
Centronics is a registered trademark of Centronics Data Computer Corp.
Microsoft is a registered trademark of Microsoft Corporation.
Windows is a trademark of Microsoft Corporation.
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and set in
accordance with the instruction manual, may cause harmful interference to radio communications.
Operations of this equipment in a residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at his own expense. (for USA only)
Changes or modifications not expressly approved by the manufacturer for compliance could void the
user’s authority to operate the equipment.
N258
“This Class A digital apparatus meets all requirements of the Canadian Interference-Causing
Equipment Regulations.”
“Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel
brouilleur du Canada.” (for CANADA only)
IP20
This product is designed for commercial usage and is not consumer product.

Waste Recycling information for users:
Following information is only for EU-member states:
The use of the crossed-out wheeled bin symbol indicates that this product
may not be treated as general household waste.
By ensuring this product is disposed of correctly you will help prevent
potential negative consequences for the environment and human health, which could otherwise be
caused by inappropriate waste handling of this product. For more detailed information about the
take-back and recycling of this product, please contact your supplier where you purchased the
product.
Following information is only for India:
The use of the symbol indicates that this product may not be treated as household
waste. By ensuring this product is disposed of correctly, you will help prevent
potential negative consequences for the environment and human health, which
could otherwise be caused by inappropriate waste handling of this product.
For more detailed information about the take-back and recycling of this product,
please contact your supplier where you purchased the product.
This product complies with the “India E-waste Rule 2011”and prohibits use of
lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated
diphenyl ethers in concentrations exceeding 0.1％by weight and 0.01% by weight
for cadmium
,
exce
p
t for the exem
p
tion set in Schedule II of the Rule.

Safety Summary ENGLISH VERSION
i
Safety Summary
Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions
necessary for safe handling are included in this manual. All warnings and cautions contained in this manual
should be read and understood before handling or maintaining the equipment.
Do not attempt to effect repairs or modifications to this equipment. If a fault occurs that cannot be rectified
using the procedures described in this manual, turn off the power, unplug the machine, and then contact your
authorised TOSHIBA TEC representative for assistance.
Meanings of Each Symbol
This symbol indicates warning items (including cautions).
Specific warning contents are drawn inside the symbol.
(The symbol on the left indicates a general caution.)
This symbol indicates prohibited actions (prohibited items).
Specific prohibited contents are drawn inside or near the symbol.
(The symbol on the left indicates “no disassembling”.)
This symbol indicates actions which must be performed.
Specific instructions are drawn inside or near the symbol.
(The symbol on the left indicates “disconnect the power cord plug from the outlet”.)
This indicates that there is the risk of death or serious injury if the
machine is improperly handled contrary to this indication.
Do not use voltages other than
the AC voltage specified on the
rating plate, as this may cause
fire or electric shock.
Do not plug in or unplug the power
cord with wet hands as this may
cause electric shock.
If the machine shares the same
electrical outlet, with any other
appliance that consumes a large
amount of power, the voltage will
fluctuate widely each time these
appliances operate. Be sure to
provide an exclusive outlet for
the machine as this may cause
fire or electric shock.
Do not place metal objects or
water-filled containers (flower
vases, flower pots or mugs etc) on
top of the machine. If metal
objects or spilled liquids enter the
machine, this may cause fire or
electric shock.
Do not insert or drop metal,
flammable or other foreign
objects into the machine through
ventilation slits, as this may
cause fire or electric shock.
Do not scratch, damage or modify
the power cords. Do not place
heavy objects on, pull on, or
excessively bend the power cords,
as this may cause fire or electrical
shock.
If the machine is dropped or the
cabinet is damaged, turn off the
power switch and disconnect the
power cord plug from the outlet,
and then contact your authorised
TOSHIBA TEC representative
for assistance. Continued use of
a damaged machine may cause
fire or electric shock.
Continued use of the machine in an
abnormal condition (the machine is
producing smoke or a strange
smell) may cause fire or electric
shock. In these cases, immediately
turn off the power switch and
disconnect the power cord plug
from the outlet. Then, contact your
authorised TOSHIBA TEC
representative for assistance.
WARNING
Use only
specified
AC oltage.
Prohibited
Prohibited
Prohibited
Prohibited
Prohibited
Disconnect
the plug.
Disconnect
the plug.

Safety Summary ENGLISH VERSION
ii
If foreign objects (metal
fragments, water, liquids) enter
the machine, turn off the power
switch and disconnect the power
cord plug from the outlet, and
then contact your authorised
TOSHIBA TEC representative
for assistance. Continued use of
the machine in that condition may
cause
fire
or
electric shock
.
When unplugging the power cords,
be sure to hold and pull on the plug.
Pulling on the cord may cut or
expose the internal wires and cause
fire or electric shock.
Ensure that the equipment is
properly grounded. Extension
cables should also be grounded.
Fire or electric shock could
occur on improperly grounded
equipment.
Do not remove covers, repair or
modify the machine yourself.
Contact your TOSHIBA TEC
representative for assistance. You
may be injured by high voltage,
very hot parts or sharp edges inside
the machine.
Do not use a spray cleaner
containing flammable gas for
cleaning this product, as this may
cause a fire.
Care must be taken not to injure
yourself with the printer paper
cutter.
This indicates that there is the risk of personal Injury or damage to
objects if the machine is improperly handled contrary to this indication.
Precautions
The following precautions will help to ensure that this machine will continue to function correctly.
•Try to avoid locations that have the following adverse conditions:
* Temperatures out of the specification * Direct sunlight * High humidity
* Shared power source * Excessive vibration * Dust/Gas
•The cover should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild detergent solution. NEVER
USE THINNER OR ANY OTHER VOLATILE SOLVENT on the plastic covers.
•USE ONLY TOSHIBA TEC SPECIFIED paper and ribbons.
•DO NOT STORE the paper or ribbons where they might be exposed to direct sunlight, high temperatures, high humidity, dust,
or gas.
•Ensure the printer is operated on a level surface.
•Any data stored in the memory of the printer could be lost during a printer fault.
•Try to avoid using this equipment on the same power supply as high voltage equipment or equipment likely to cause mains
interference.
•Unplug the machine whenever you are working inside it or cleaning it.
•Keep your work environment static free.
•Do not place heavy objects on top of the machine, as these items may become unbalanced and fall causing injury.
•Do not block the ventilation slits of the machine, as this will cause heat to build up inside the machine and may cause fire.
•Do not lean against the machine. It may fall on you and could cause injury.
•Unplug the machine when it is not used for a long period of time.
•Place the machine on a stable and level surface.
•RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES
ACCORDING TO THE INSTRUCTIONS.
Request Regarding Maintenance
•Utilise our maintenance services.
After purchasing the machine, contact your authorised TOSHIBA TEC representative for assistance once a year to have the
inside of the machine cleaned. Dust will build up inside the machines and may cause a fire or a malfunction. Cleaning is
particularly effective before humid rainy seasons.
•Our preventive maintenance service performs periodic checks and other work required to maintain the quality and performance
of the machine.
For details, please consult your authorised TOSHIBA TEC representative.
•Do not expose the machine to insecticides or other volatile solvents. This may cause the cabinet, or other parts, to deteriorate
and may
cause the paint to peel.
Notification (for Turkey)
EEE Yönetmeliğine Uygundur
CAUTION
Disconnect
the plug.
Disconnect
the plug.
Connect a
grounding wire.
No
disassembling.
Prohibited
Prohibited

Résumé des precautions FRENCH VERSION
iii
Résumé des précautions
La sécurité personnelle lors de la manipulation ou de l’entretien du matériel est extrêmement importante.
Les avertissements et précautions nécessaires à la manipulation en toute sécurité du matériel sont inclus dans ce
manuel. Les avertissements et précautions contenus dans ce manuel doivent être lus et assimilés
avant toute
manipulation ou entretien.
Ne tentez pas d’effectuer des réparations ou des modifications sur ce matériel. Si une erreur se produit qui ne
peut être résolue en suivant les instructions de ce manuel, coupez le courant, déconnectez le câble secteur et
contactez votre revendeur agréé TOSHIBA TEC pour une assistance technique.
Explication des symboles
Ce symbole signale une mise en garde (ou des précautions).
Le dessin à l’intérieur du symbole précise quelle est l’action à exécuter. (Le
symbole ci-contre indique une précaution d’ordre général.)
Ce symbole signale une action interdite (interdictions).
Le dessin à l’intérieur ou prés du symbole précise quelle est l’action interdite. (Le
symbole ci-contre indique “Ne pas démonter”.)
Ce symbole indique une action à effectuer.
Le dessin à l’intérieur du
z symbole précise quelle est l’action à exécuter. (Le
symbole ci-contre indique “Retirer la fiche secteur de la prise”.)
ATTENTION
Interdiction d’utiliser Ne faites pas fonctionner la
une tension autre que machine avec une tension
celle spécifiée électrique différente de celle
indiquée sur la plaquette des
caractéristiques. Ceci pourrait
provoquer un incendie ou une
électrocution.
Ne
branchez
pas et
ne
débranchez
Interdit pas la fiche secteur avec les mains
mouillées. Vous risqueriez une
électrocution.
Si la machine partage une même prise
Interdit avec d’autres appareils consommant
beaucoup d’électricité, il y aura des
fluctuations de tension importantes
lorsque ces appareils fonctionnent.
Pour éviter tout risque d’incendie ou
de choc électrique, ne branchez pas
d’autres appareils à la même prise
que la machine.
Ne placez pas d’objets métalliques
Interdit ou de récipients contenant un
liquide (vases, pots de fleurs,
tasses, etc.) sur la machine. Un
objet métallique ou un liquide peut
provoquer un incendie ou une
électrocution s’il pénètre
accidentellement dans la machine.
N’introduisez pas et ne faites pas
Interdit tomber de pièces métalliques, de
matières inflammables ou
d’autres objets dans les
ouvertures d’aération de la
machine. Ils pourraient
provoquer un incendie ou une
électrocution.
N’essayez pas de réparer ou de
Interdit modifier vous-même la machine.
Ceci pourrait provoquer un
incendie ou une électrocution.
Pour toute question sur les
réparations, adressez-vous à votre
revendeur (ou au service après-
vente).
Si les machines tombent, ou que leur
capot est endommagé, commencez fi
par positionner le bouton
marche/arrêt sur arrêt et par
déconnecter le câble secteur de la
prise murale. Ensuite, contactez votre
revendeur agréé TOSHIBA TEC pour
une assistance technique. Une
utilisation prolongée de l'imprimante
dans ces conditions peut être source
d’incendie ou de choc électrique.
Une
utilisation
prolongée
de
l’imprimante dans une condition
anormale, comme par exemple lorsque
l’imprimante produit de la fumée ou des
odeurs étranges peut être source
d’incendie ou de choc électrique. Dans
ce cas, éteignez immédiatement
l’interrupteur marche/arrêt et
déconnectez le câble secteur de la prise
murale. Ensuite, contactez votre
revendeur agréé TOSHIBA TEC pour
une assistance technique.
Indique un danger de mort ou de blessures graves si l’équipement
est utilisé en négligeant ces instructions.
Débranchez la
fiche. Débranchez la
fiche.

Résumé des precautions FRENCH VERSION
iv
Si
des
corps
étrangers
(fragments
de métal, eau, liquides)
pénètrent.commencez par
positionner le bouton marche/arrêt
sur arrêt et par déconnecter le câble
secteur de la prise murale.
Ensuite,
contactez votre revendeur agréé
TOSHIBA TEC pour une
assistance technique.
Une utilisation prolongée de
l'imprimante dans ces conditions
peut être source d'incendie ou de
choc
électrique
Pour débrancher le câble
d’alimentation, tirez-le par la prise.
Ne tirez pas directement sur le
câble. Ceci pourrait sectionner et
exposer les fils internes du câble et
causer un incendie ou une
électrocution.
Assurez-vous que votre
installation est correctement
reliée à la terre. Une mauvaise
installation peut provoquer un
début d’incendie ou un choc
électrique.
Ne pas retirer les capots, réparer ou
modifier l’imprimante par vous-
même. Vous pouvez recevoir un
choc électrique ou vous blessé par
des bords tranchants dans
l’imprimante.
Ne pas utiliser de spray nettoyant
contenant du gaz inflammable
pour nettoyer ce produit, ceci
pourrait provoquer un feu.
Faire attention au couteau de
Interdit l'imprimante.
PRECAUTION
Précautions
Les précautions suivantes vous permettront d'avoir un fonctionnement correct de l'imprimante.
• Evitez les endroits qui présentent les conditions défavorables suivantes:
* Température hors des spécifications * Exposition directe au soleil * Humidité élevée
* Alimentation secteur partagée avec * Vibrations excessives * Poussière/Gaz
d'autres dispositifs.
• Nettoyez le couvercle en l'essuyant au moyen d'un chiffon sec ou d'un chiffon imbibé de détergent.
NE JAMAIS UTILISER DE DILUANT NI D'AUTRES SOLVANTS VOLATILES sur les capots en plastique.
• Utilisez des étiquettes et des rubans recommandés par TOSHIBA TEC.
• N'entreposez pas les films et media à un endroit où ils seraient exposés à la lumière directe du soleil, à des températures
élevées, à une humidité importante, à de la poussière ou à des gaz.
• Assurez-vous d'utiliser l'imprimante sur une surface plane.
• Toute information mémorisée dans la mémoire de l'imprimante peut être perdue lors d'une erreur d'impression.
• Evitez d'utiliser cet équipement sur la même ligne secteur que des appareils de forte puissance ou susceptibles d'émettre des
interférences.
• Eteindre l'imprimante lors des interventions à l'intérieur ou lors des nettoyages.
• s'assurer de garder l'environnement de travail à l'abri de l'électricité statique.
• Ne placez pas d'objets lourds sur la machine. Ils pourraient tomber et blesser quelqu'un.
• Ne bouchez pas les ouvertures d'aération de la machine. La chaleur s'accumulerait à l'intérieur et pourrait provoquer un
incendie.
• Ne pas s'appuyer contre l'imprimante Celle-ci peut tomber et vous pouvez être blessé.
• Débranchez l'imprimante lorsqu'elle n'est pas utilisée pendant une longue période.
• Placer la machine sur une surface stable.
• RISQUE D'EXPLOSION SI LA BATTERIE EST REMPLACÉE PAR UN TYPE INCORRECT. Mettez au rebut les batteries
usagées conformément aux instructions du fabricant.
Au sujet de la maintenance
• Faites appel à nos services de maintenance.
Après avoir reçu le matériel, prenez contact avec votre revendeur agréé TOSHIBA TEC pour une visite de maintenance
annuelle, de manière à effectuer un nettoyage complet de l'intérieur de la machine.
Autrement, la poussière qui s’accumule à l’intérieur de la machine peut être source d'incendie ou de mauvais fonctionnement.
Le nettoyage est particulièrement nécessaire avant les saisons humides ou pluvieuses.
• Nos services de maintenance effectuent les vérifications périodiques et les autres opérations nécessaires à maintenir la qualité
et la performance des imprimantes. Prévenant de ce fait les problèmes.
Pour tous détails, consultez votre revendeur agréé TOSHIBA TEC.
• Utilisations d'insecticides et d'autres produits.
N'exposez pas les machines aux insecticides ou à d'autres solvants volatiles, dans la mesure où cela peut endommager les
capots ou entraîner un écaillage de la peinture.
Débranchez la
fiche.
Indique un risque de blessures ou de dommages si l’équipement
est utilisé en négligeant ces instructions.
Débranchez la
fiche.
Connectez un
fil de terre. Démontage
interdit
Interdit

ENGLISH VERSION EO1-33095
TABLE OF CONTENTS
Page
1. PRODUCT OVERVIEW.......................................................................................................... E1-1
1.1 Introduction.................................................................................................................... E1-1
1.2 Features ........................................................................................................................ E1-1
1.3 Unpacking...................................................................................................................... E1-1
1.4 Accessories .................................................................................................................. E1-1
1.5 Appearance ................................................................................................................... E1-3
1.5.1 Dimensions ......................................E1-3
1.5.2 Front View ..................................................................................................................E1-3
1.5.3 Rear View...................................................................................................................E1-3
1.5.4 Interior ........................................................................................................................E1-4
1.5.5 Button and Indicator Lamp .........................................................................................E1-5
2. PRINTER SETUP ................................................................................................................... E2-1
2.1 Precautions.................................................................................................................... E2-1
2.2 Procedure before Operation .......................................................................................... E2-2
2.3 Turning the Printer ON/OFF .......................................................................................... E2-2
2.3.1 Turning ON the Printer ...............................................................................................E2-2
2.3.2 Turning OFF the Printer..............................................................................................E2-3
2.4 Connecting the Cables to the Printer............................................................................. E2-4
2.5 Connecting the Power Adapter and the Power Cord..................................................... E2-5
2.6 Opening/Closing the Top Cover .................................................................................... E2-6
2.7 Loading the Media ......................................................................................................... E2-7
2.8 Media Sensor Calibration, Self Print Test, and Dump Mode Utilities........................... E2-11
2.8.1 Media Sensor Calibration ........................................................................................ E2-11
2.8.2 Self Print Test and Dump Mode............................................................................... E2-12
2.9 How to Use an SD Card .......................................................................................................E2-1
3. MAINTENANCE ..................................................................................................................... E3-1
3.1 Cleaning ........................................................................................................................ E3-1
3.1.1 Print Head ..................................................................................................................E3-1
3.1.2 Platen / Paper path / Sensors.....................................................................................E3-2
3.1.3 Cover..........................................................................................................................E3-2
3.1.4 Media Housing............................................................................................................E3-3
3.1.5 Linerless Cutter (Option) ............................................................................................E3-3
3.2 Care/Handling of the Media........................................................................................... E3-5
4. TROUBLESHOOTING ........................................................................................................... E4-1
4.1 Troubleshooting Guide .................................................................................................. E4-1
4.2 Status Lamp .................................................................................................................. E4-2
4.2 Removing Jammed Media............................................................................................. E4-3
APPENDIX 1 SPECIFICATIONS ................................................................................................EA1-1
A1.1 Printer .......................................................................................................................... EA1-1
A1.2 Options ........................................................................................................................ EA1-2
A1.3 Media........................................................................................................................... EA1-2
A1.3.1 Media Type ........................................................................................................... EA1-2
A1.3.2 Effective Print Area ............................................................................................... EA1-3

ENGLISH VERSION EO1-33095
APPENDIX 2 INTERFACE..........................................................................................................EA2-1
GLOSSARIES
AVERTISSEMENT!
Ceci est un produit de Classe A. Dans un environnement domestique, ce produit peut causer des
interférences radio, et dans ce cas l’utilisateur pourrait être amené à prendre les mesures
nécessaires.
ATTENTION!
1. Ce manuel ne peut être copié, en entier ni en partie, sans l’autorisation écrite préalable de TOSHIBA
TEC.
2. Le contenu de ce manuel est susceptible d’être modifié sans préavis.
3. Veuillez contacter votre représentant local pour toutes questions relatives à ce manuel.
CAUTION!
1. This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC.
2. The contents of this manual may be changed without notification.
3.
Please refer to your local Authorized Service representative with regard to any queries you may have in
this manual.
For EU only
This is a Class A product. In a domestic environment this product may cause radio interference in
which case the user may be required to take adequate measures.
WARNING!

1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33095
1.1 Introduction
E1- 1
1. PRODUCT OVERVIEW
1.1 Introduction
1.2 Features
1.3 Unpacking
1.4 Accessories
Thank you for choosing the TOSHIBA B-EV4D series barcode printer.
This Owner’s Manual contains valuable information from general set-up
to confirming the printer's operation using test prints. You should read it
carefully to help you gain maximum performance and life from your
printer. This manual should be kept close at hand for everyday reference.
Please contact your TOSHIBA TEC representative for further
information concerning this manual.
This printer has the following features:
Various kinds of interface
Various kinds of interface are provided as standard:
•Parallel •Serial
•USB •Ethernet
Simple mechanism
The simple printer mechanism allows easy operation and maintenance.
Superior hardware
Clear print is realized by 8 dots/mm (203 dpi) (for the B-EV4D-GS24)
print head at maximum printing speed of 127 mm/sec. (5 inches/sec.).
Safety consciousness
The damper mechanism prevents the top cover from slamming shut.
Options
Linerless Cutter module is available.
1. Unpack the printer.
2. Check for damage or scratches on the printer. However, please note
that TOSHIBA TEC shall have no liability for any damage of any
kind sustained during transportation of the product.
3. Keep the cartons and pads for future transportation of the printer.
When unpacking the printer, please check that the following accessories
are supplied with the printer.
Owner’s Manual (1 copy) Power Adapter (1 pc.)
US power cord (1 pc.) 3.5m USB cable (1 pc.)
Cleaner pen (1 pc.) Glue remover (1 pc.)

1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33095
1.4 Accessories
E1- 2
 When purchasing the power cord
Since only US power cord set is enclosed in this unit, please purchase an approved one that meets the following
standard from your authorized TOSHIBA TEC representative. (As of August 2008)
Country Agency
Certification
mark Country Agency Certification mark Country Agency Certification
mark
Australia SAA Germany VDE Sweden SEMKKO
Austria OVE Ireland NSAI Switzerland SEV
Belgium CEBEC Italy IMQ UK ASTA
Canada CSA Japan METI UK BSI
Denmark DEMKO
Netherlands KEMA U.S.A. UL
Finland FEI Norway NEMKO Europe HAR
France UTE
Spain AEE China CCC
Power Cord Instruction
1. For use with 100 – 125 Vac mains power supply, please select a power cord rated Min. 125V, 10A.
2. For use with 200 – 240 Vac mains power supply, please select a power cord rated Min. 250V.
3. Please select a power cord with the length of 2m or less.
4. The power cord plug connected to the AC adapter must be able to be inserted into an ICE-320-C6 inlet. Refer to the
following figure for the shape.
Country/Region North America Europe United
Kin
g
do
m
Australia China
Power Cord
Rated (Min.)
Type
Conductor size
(Min.)
125V, 10A
SVT
No. 3/18AWG
250V
H05VV-F
3 x 0.75 mm2
250V
H05VV-F
3 x 0.75 mm2
250V
AS3191 approved,
Light or Ordinary Duty type
3 x 0.75 mm2
250V
GB5023
3 x 0.75 mm2
Plug Configuration
(locally approved
type)
Rated (Min.)
125V, 10A
250V, 10A
250V, *1
250V, *1
250V, *1
*1: At least, 125% of the rated current of the product.

1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33095
1.5 Appearance
E1- 3
1.5 Appearance
1.5.1 Dimensions
1.5.2 Front View
1.5.3 Rear View
The names of the parts or units introduced in this section are used in the
following chapters.
Dimensions in mm (inches)
198 (7.80)
169(6.67)
Top Cover
Release Button
FEED Button
Media Outlet
STATUS Lam
p
Media View Window
SD Card Slot

1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33095
1.5 Appearance
E1- 4
1.5.4 Interior
WARNING!
Do not touch the print head
or around it just after printing.
You may get burned as the
print head becomes very hot
during printing.
AVERTISSEMENT!
Ne touchez pas la tête ou
autour de celle-ci juste après
l’impression. Vous pourriez
vous brûler car la tête
chauffe beaucoup lors de
l’impression.

1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33095
1.5 Appearance
E1- 5
1.5.5 Button and Indicator
Lamp The [FEED] button operates as FEED button or PAUSE button
depending on the printer statuses.
As the FEED
button

Pressing this button when the printer is in online
state causes a media feed.
 Pressing this button after removing a cause of
an error returns the
p
rinter to online state.
As the PAUSE
button

Pressing this button during printing stops
printing after completing the current label. The
printer resumes printing when this button is
p
ressed a
g
ain.
The indicator lamp lights up or flashes in different colors depending
on the printer statuses. The main indicator lamp statuses and the
corresponding printer statuses are shown inside the top cover.
Color Status Printer status
Green Lights up Stand-
b
y
Green Flashes fast Communicating with a host.
Green Flashes
slowly Printing is temporarily stopped (paused).
Green/Red Flashes
slowly The print head temperature exceeded the upper limit.
Red Lights up
A communication error occurred. (Only
when the RS-232C is used.)
Red Flashes fast
A paper jam occurred.
Red Flashes at medium
speed
The media is ended.
Red Flashes
slowly
An issue or feed was attempted with the top
cover opened.
Orange Flashes fast
A paper jam occurred din the cutter unit.
(Only when the cutter unit is fitted.)
None Unli
t
The top cover is open.

2. PRINTER SETUP ENGLISH VERSION EO1-33095
2.1 Precautions
E2- 1
2. PRINTER SETUP
2.1 Precautions
This section outlines the steps necessary to setup your printer prior to its
operation. The section includes precautions, connecting cables,
assembling accessories, loading media, and performing a test print.
To insure the best operating environment, and to assure the safety of the
operator and the equipment, please observe the following precautions.
Operate the printer on a stable, level, operating surface in a location
free from excessive humidity, high temperature, dust, vibration or
direct sunlight.
Keep your work environment static free. Static discharges can cause
damage to delicate internal components.
Make sure that the printer is connected to a clean source of AC Power
and that no other high voltage devices that may cause line noise
interference are connected to the same mains.
Ensure that the printer is connected only to AC mains that has a
proper ground (earth) connection.
Do not operate the printer with the cover open. Be careful not to
allow fingers or articles of clothing to get caught into any of the
moving parts of the printer.
Make sure to turn off the printer power and to remove the power
adapter connector from the printer whenever working on the inside of
the printer or when cleaning the printer.
For best results, and longer printer life, use only TOSHIBA TEC
recommended media. (Refer to the Supply Manual.)
Store the media in accordance with the specifications.
This printer mechanism contains high voltage components; therefore
you should never remove any of the covers of the machine as you may
receive an electrical shock. Additionally, the printer contains many
delicate components that may be damaged if accessed by unauthorized
personnel.
Clean the outside of the printer with a clean dry cloth or a clean cloth
slightly dampened with a mild detergent solution.
Use caution when cleaning the thermal print head as it may become
very hot while printing. Wait until it has had time to cool before
cleaning. Use only the accessory Cleaner Pen to clean the print head.
Do not turn off the printer power or remove the power plug while the
printer is printing or while the Indictor Lamp is flashing.
CAUTION!
Avoid using the printer in
the locations where it is
subjected to intense light
(e.g. direct sunlight, desk
light). Such light may affect
the sensors of the printer,
causing malfunctions.
PRECAUTION!
Evitez d’utiliser l’imprimante
à des endroits exposés à
une forte luminosité
(lumière solaire directe,
lampe de bureau) car les
capteurs de l’imprimante
peuvent en être affectés et
entrainer un mauvais
fonctionnement.

2. PRINTER SETUP ENGLISH VERSION EO1-33095
2.2 Procedure before Operation
E2- 2
2.2 Procedure before
Operation
2.3 Turning the Printer
ON/OFF
2.3.1 Turning ON the Printer
This section describes the outline of the printer setup.
1. Unpack the accessories and printer from the box.
2. Refer to Safety Precautions in this manual and set up the printer at a
proper location.
3. Make sure that the Power Switch is off. (Refer to Section 2.3.)
4. Connect the printer to a host computer with an RS-232C, Centronics
interface, Ethernet cable or USB cable. (Refer to Section 2.4.)
5. Connect the Power Adapter to the printer, and then plug the Power
Cord into a properly grounded power outlet. (Refer to Section 2.5)
6. Load the media. (Refer to Section 2.7.)
7. Adjust the position of the Feed Gap Sensor to match the media being
used when the media has Gap. (Refer to Section 2.7.)
8. Turn the Power ON. (Refer to Section 2.3.)
9. Install the Printer Drivers in the host computer. (Refer to the Printer
Driver Manual.)
When the printer is connected to a host computer it is good practice to
turn the printer ON before turning on the host computer and to turn OFF
the host computer before turning off the printer.
1. To turn ON the printer power, press the power switch as shown in the
picture below. Note that ( |) is the power ON side of the switch.
2. Check that the Indicator Lamp flashes slowly in orange for 5 seconds,
and then stays illuminated in green.
NOTE:
1. To communicate directly with
a host computer, an RS-232C,
Centronics, Ethernet, or USB
cable is required.
(1) RS-232C cable: 9 pins
(do not use a null modem
cable)
(2) Centronics cable: 36 pins
(3) Ethernet cable: 10/100 Base
(4) USB cable: V2.0 (Full
Speed)
2. Use of a Windows Driver will
allow issuing media on the
printer from a Windows
application.
The printer can also be
controlled with its own
programming commands. For
details, please contact your
TOSHIBA TEC representative.
CAUTION!
Use the power switch to
turn the printer on/off.
Plugging or unplugging the
power cord to turn the
printer on/off may cause
fire, an electric shock, or
damage to the printer.
ATTENTION!
Utilisez le bouton
Marche/Arrêt pour allumer
et éteindre l’imprimante.
Brancher et débrancher le
câble peut entraîner un
incendie, un choc électrique
ou peut endommager
l’imprimante.
NOTE:
If the Status Lamp is illuminated
in red, go to Section 4.1,
Troubleshooting Guide.
Power Switch

2. PRINTER SETUP ENGLISH VERSION EO1-33095
2.4 Connecting the Cables to the Printer
E2- 3
2.3.2 Turning OFF the
Printer
1. Before turning off the printer power switch verify that the Indicator
Lamp is illuminated in green, not flashing.
2. To turn OFF the printer power, press the power switch as shown in the
diagram below. Note that ( ) is the power OFF side of the switch.
CAUTION!
1. Do not turn off the printer
power while the media is
being printed as this may
cause a paper jam or
damage to the printer.
2. Do not turn off the printer
power while the Green
Indicator Lamp is flashing
as this may cause damage
to the data being
downloaded.
ATTENTION!
1. N’éteignez pas l’imprimante
pendant l’impression, car
cela peut entraîner un
bourrage papier ou
endommager l’imprimante.
2. N’éteignez pas l’imprimante
pendant que voyant vert
clignote, car cela peut
endommager les données
en cours de chargement.
Power Switch

2. PRINTER SETUP ENGLISH VERSION EO1-33095
2.4 Connecting the Cables to the Printer
E2- 4
2.4 Connecting the
Cables to the Printer
The following paragraphs outline how to connect the cables from the
printer to your host computer, and will also show how to make cable
connections to other devices. Depending on the application software you
use to print labels, there are four possibilities for connecting the printer to
your host computer. These are:
A serial cable connection between the printer’s RS-232C serial
connector and one of your host computer’s COM ports.
A parallel cable connection between the printer’s standard parallel
connector and your host computer’s parallel port (LPT).
An Ethernet cable connection between the printer’s Ethernet
interface connector and one of your host computer’s Ethernet ports.
NOTE:
▪Use an Ethernet cable conforming to the standard.
10BASE-T: Category 3 or greater
100BASE-TX: Category 5 or greater
Cable length: Up to 100 m segment length
▪Depending on the operating environment, a communication
error may occur. In that case, you may need to use a shielded
cable (STP) or device matching.
A USB cable connection between the printer’s USB interface
connector and one of your host computer’s USB ports.
NOTE:
▪When disconnecting the USB cable from the host computer,
follow the “Safely remove hardware” message shown on the
host.
▪Use a USB cable confirming to V1.1 or greater and with a
Type B connecter provided on either end.
The diagram below shows all the possible cable connections to the
current version of the printer.
Ethernet Interface
USB Interface
Parallel Interface (Centronics)
Serial Interface (RS-232C)
Power Jack
NOTE:
For the specifications of the
serial interface cable, refer to
APPENDIX 2, INTERFACE.
CAUTION!
Be sure to connect the serial
or parallel cable while the
printer and the host computer
are power-off states. Failure
to do this may cause electric
shock, short-circuit, or
breakdown of the printer.
PRECAUTION !
Assurez-vous que l’impri-
mante et l’ordinateur hôte
soient bien éteints avant de
connecter le câble série ou
parallèle, faute de quoi cela
pourrait causer un choc
électrique, un court-circuit ou
mettre l’im
p
rimante en
p
anne .

2. PRINTER SETUP ENGLISH VERSION EO1-33095
2.5 Connecting the Power Adapter and the Power Cord
E2- 5
2.5 Connecting the
Power Adapter and
the Power Cord
1. Make sure that the printer power switch is in the OFF (O) position.
2.Insert the Power Cord into the inlet of the Power Adapter.
3. Insert the Power Adapter connector into the Power Jack on the rear of
the printer.
NOTES:
1. Since the power cord is not
enclosed in this printer, please
purchase a proper one after
referring to page 1-2.
2. The EA10953 AC adapter
should be exclusively used for
the B-EV4D Series printer.
The B-EV4D Series printer
must be powered by the
EA10953 AC adapter.

2. PRINTER SETUP ENGLISH VERSION EO1-33095
2.6 Opening/Closing the Top Cover
E2- 6
2.6 Opening/Closing the
Top Cover
When opening or closing the Top Cover, please be sure to follow the
instructions below.
To open the Top Cover:
1. Press down the Top Cover Release Button to unlock the Top Cover,
and then fully open the Top Cover.
As the Top Cover is held by the damper, it does not close under its own
weight.
To close the Top Cover:
1. Press down the portions of the Top Cover indicated by the arrows
until they click into position.
WARNING
!
To avoid injury, be careful
not to trap your fingers while
opening or closing the cover.
AVERTISSEMENT!
Pour prévenir tout dommage,
évitez d’accrocher ou de
coincer tous objets dans le
mécanisme.
CAUTION!
1. Be careful not to touch the
Print Head Element when
opening the Top Cover.
Failure to do this may
cause missing dots by
static electricity or other
print quality problems.
2. Do not cover the Cover
Open Sensor with your
finger, hand, etc. Doing so
may cause the sensor to
wrongly detect a cover
close state.
ATTENTION!
1. Prenez garde à ne pas
toucher les éléments actifs
de la tête en levant le bloc
de tête. L’électricité
statique peut engendrer
des problèmes de qualité
d’impression ou
endommager des points de
tête.
2. N’obturez pas le détecteur
de capot ouvert avec votre
main ou votre doigt, car
cela pourrait entrainer une
détection erronée de la
fermeture du capot.
NOTE:
Be sure to close the Top Cover
completely. Failure to do this
may affect the print quality.