Toshiba FS-3700 Series User manual

FS-3700
Owners
Manual
TOSHIBA TEC AMERICA

TEC Electronic Cash Register
FS-3700 Series
Document No. OM-3700
Original: September, 2005
(Revised: )
TOSHIBA TEC AMERICA

FS-3700 and Accessories
One Year Limited Warranty
Toshiba TEC America warrants this product to be free from defects in
materials and workmanship for a period of one (1) year from the date of
original purchase from Toshiba TEC America or an Toshiba TEC America
authorized dealer or distributor. This warranty is limited to the original
purchaser and to FS-3700’s and Accessories for the FS-3700 that are sold
and used within the United States. A copy of a valid dated sales receipt must
be submitted with the product for warranty service.
This limited warranty applies only to FS-3700 units and Accessories for the
FS-3700 which do not function properly under normal use, within the
manufacturer’s specifications. It does not apply to products that, in the sole
opinion of Toshiba TEC America, have been damaged as a result of accident,
misuse, neglect or improper packaging or shipping. This warranty is void if
the TEC®label or logo, or the rating label or serial number have been
removed or defaced, or the product has been modified or serviced by other
than Toshiba TEC America or an authorized Toshiba TEC America Service
Center.
During the one-year warranty period, Toshiba TEC America will repair or
replace, at Toshiba TEC America’s option, any defective product with no
charge for parts or labor.
Toshiba TEC America liability hereunder shall be limited to repair or
replacement of the defective part or parts and such correction shall constitute
a fulfillment of the warranty hereunder. Toshiba TEC America shall have no
liability hereunder.
TOSHIBA TEC AMERICA MAKES NO WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, EXCEPT AS EXPRESSLY STATED HEREIN.
UNDER NO CIRCUMSTANCES SHALL TOSHIBA TEC AMERICA BE
LIABLE TO THE PURCHASER OR ANY USER FOR ANY DAMAGES,
INCLUDING INCIDENTAL OR CONSEQUENTIAL DAMAGES, EXPENSES,
LOST PROFITS, LOST SAVINGS, OR OTHER DAMAGES ARISING OUT
OF THE USE OF OR THE INABILITY TO USE THIS PRODUCT, EVEN IF
CAUSED BY TOSHIBA TEC AMERICA’S SOLE NEGLIGENCE.
To obtain warranty service, contact your TOSHIBA TEC AMERICA dealer.
You may also write or phone:
Toshiba TEC America, 4401-A Bankers Circle
Atlanta, GA 30360
Phone No.: [phone] Fax: [phone]
If the problem cannot be remedied by telephone, TOSHIBA TEC AMERICA
will determine how service will be provided. Do not ship the equipment to
TOSHIBA TEC AMERICA without a return authorization number. The
purchaser must prepay any shipping costs and insurance, and assume the
risk of loss during shipping.

Toshiba TEC America provides this publication as is without warranty of any
kind, either expressed or implied. This publication could include technical
inaccuracies or typographical errors. Changes are periodically made to the
information herein; these changes will be incorporated in new editions of the
publication. Toshiba TEC America may make improvements and/or changes
in the product(s) and/or program(s) described in this publication at any time.
FCC Notice
This equipment has been tested and has been found to comply with the limits
for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits
are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment. This equip-
ment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in
a residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at the users own expense.
Changes or modifications not expressly approved by manufacturer for
compliance could void the user’s authority to operate the equipment.
This Class A digital apparatus complies with Canadian ICES-003
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du
Canada .

Table of Contents
Owners Manual................................................................................1-1
FS-3700 Overview 1-1
1.1 Introduction .............................................................................1-3
1.2 Order Entry Screen.................................................................1-4
1.3 Sample FS-3700 Screens.......................................................1-6
1.4 POS Key Functions - Summary............................................1-13
Access the System 2-1
2.1 Manager Overrides .................................................................2-3
2.2 Clocking In/Out........................................................................2-4
2.2.1 Clock In........................................................................2-4
2.2.2 Clock Out .....................................................................2-5
2.3 Login/Logout ...........................................................................2-6
2.3.1 Login.............................................................................2-7
2.3.2 Logout ..........................................................................2-7
2.3.3 One-Touch Login .........................................................2-8
Guest Check Functions 3-1
3.1 New Guest Checks .................................................................3-3
3.2 New Check Prompts...............................................................3-4
3.2.1 Table Number ..............................................................3-4
3.2.2 Guest Count.................................................................3-5
3.2.3 Order Type...................................................................3-6
3.2.4 Order Number..............................................................3-7
3.2.5 Override Meal Period...................................................3-8
3.2.6 Add Guest Information.................................................3-9
3.3 Entering Menu Items.............................................................3-10
3.3.1 Preset Menu Item.......................................................3-10
3.3.2 More than One Preset Item........................................3-10
3.3.3 Menu by PLU # ..........................................................3-10

3.3.4 Open Priced Menu Item.............................................3-11
3.3.5 Scalable Menu Item...................................................3-11
3.3.6 Enter Modifiers With Forced Display.........................3-12
3.3.7 Enter Modifiers With Special Instructions..................3-13
3.3.8 Enter Modifiers With Spell-It Instructions ..................3-14
3.3.9 Enter Items by Seat Numbers ...................................3-15
3.3.10 Enter by Menu Item Size...........................................3-17
3.4 Check Corrections Before Sending......................................3-18
3.4.1 Remove Items from Checks ......................................3-18
3.4.2 Add a Modifier............................................................3-20
3.4.3 Delete a Modifier........................................................3-20
3.4.4 Replace a Modifier.....................................................3-21
3.5 Send Items to Remote Printers............................................3-22
3.5.1 Printer Mode Options.................................................3-22
3.5.2 Send One Remote Slip from Multi Checks................3-23
3.5.3 Send Multi Remote Slips from One Check................3-25
3.6 End Service Round...............................................................3-26
3.7 Recall a Check .....................................................................3-27
3.7.1 By Check Number .....................................................3-27
3.7.2 By Table Number.......................................................3-28
3.7.3 Recall by Order Type.................................................3-28
3.7.4 Recall Table with Separate Checks...........................3-29
3.7.5 Recall With a Bar Code Scanner...............................3-29
3.7.6 Recall with Dual Drive Thru.......................................3-29
3.8 Split a Check.........................................................................3-30
3.8.1 Split By Item...............................................................3-30
3.8.2 Split by Seat Number.................................................3-31
3.8.3 Split By Amount.........................................................3-32
3.9 Transfer a Guest Check .......................................................3-33
3.9.1 Transfer to a Server...................................................3-33
3.9.2 Transfer from a Server ..............................................3-34
3.9.3 Transfer all Checks....................................................3-35
3.10 Combine Checks..................................................................3-36
3.10.1 Combine Stored Checks............................................3-36
3.10.2 Add New Check to Stored Check..............................3-37
3.10.3 Add to Stored Check by Order Type.........................3-37
3.10.4 Add New Check to Stored Check with Table # .........3-38
3.10.5 Combine Stored Checks to One Table......................3-39
3.11 Check Adjustments...............................................................3-40