Toshiba Portege R100 Firmware update

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Portégé®R100 Series
Resource Guide
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2Contents
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Contents
Setting up your computer and getting started..................................... 4
Inserting PC Cards............................................................................ 11
Removing PC Cards.......................................................................... 11
Learning the basics........................................................................... 12
Moving the computer........................................................................ 13
Mobile computing............................................................................. 14
If something goes wrong.................................................................. 19
If you need further assistance........................................................... 23
Power cable connectors.................................................................... 24
Features and specifications............................................................... 25
Regulatory information ..................................................................... 29
Index ................................................................................................. 42

3
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Welcome to the world of powerful and portable multimedia
computers! With your new Portégé R100 computer, your
access to information can accompany you wherever you go.
You will find that the Microsoft®Windows®XP operating
system is already installed on your computer. It offers
exciting features and easy Internet access.
This guide
This guide offers important information about your computer,
including solutions to the most common problems, and
features and specifications.
For more detailed information, descriptions of other features
and more extensive troubleshooting guidelines, see the
electronic user’s guide preinstalled on your system. It is also
available on the Web at pcsupport.toshiba.com.
Safety icons
This guide contains safety instructions that must be observed
in order to avoid potential hazards that could result in
personal injuries, damage to your equipment, or loss of data.
These safety cautions have been classified according to the
seriousness of the risk, and the icons highlight these
instructions as follows:
Danger indicates a hazardous situation, which will result in death,
serious personal injury, or substantial property damage if the safety
instruction is ignored.
Warning indicates a hazardous situation, which can result in death,
serious personal injury, or substantial property damage if the safety
instruction is ignored.
Caution indicates a hazardous situation, which will or can
cause minor personal injury or property damage if the safety
instruction is ignored.
Provides you with important but not hazard-related
information.
DANGER

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Other icons used
Additional icons highlight other helpful or educational
information:
TECHNICAL NOTE: This icon highlights technical information about
the computer.
HINT: This icon denotes helpful hints and tips.
DEFINITION: This icon indicates the definition of a term used in the
text.
Other documentation
Your computer comes with all or some of the following
documentation in addition to this resource guide:
❖An electronic version of the user’s guide. Look for the
user’s guide icon on your desktop or in the DOCS folder
on the C: drive.
❖Guides for other programs that may come preinstalled on
your computer or that are available for installation on
your Recovery CDs.
❖For accessory information, visit Toshiba's web site at
toshiba.com.
❖The Microsoft®Windows®operating system
documentation which explains the features of the
operating system.
Setting up your computer and getting started
Strain and stress injuries are becoming more common as
people spend more time using their computers. With a little
care and proper use of the equipment, you can work
comfortably throughout the day.

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Setting up your computer and getting started
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Using the computer keyboard incorrectly can result in discomfort
and possible injury. If your hands, wrists, and/or arms bother you
while typing, stop using the computer and rest. If the discomfort
persists, consult a physician.
For more information, consult books on ergonomics,
repetitive-strain injury, and repetitive-stress syndrome.
Placement of the computer
Proper placement of the computer and external devices is
important to avoid stress-related injuries. Consider the
following when placing your computer.
❖Place the computer on a flat surface at a comfortable
height and distance. You should be able to type without
twisting your torso or neck, and look at the screen
without slouching.
❖If you are using an external monitor, the top of the
display should be no higher than eye level.
❖If you use a paper holder, set it at about the same height
and distance as the screen.
Seating and posture
When using your computer, maintain good posture with your
body relaxed and your weight distributed evenly. Proper
seating is a primary factor in reducing work strain.
Precautions
Your notebook computer is designed to provide optimum
safety and ease of use, and to withstand the rigors of travel.
You should observe certain precautions to further reduce the
risk of personal injury or damage to the computer.

6Setting up your computer and getting started
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Never apply heavy pressure to the computer or subject it to sharp
impacts. Excessive pressure or impact can damage computer
components or otherwise cause your computer to malfunction.
Some PC Cards become hot with prolonged use. Overheating of a
PC Card can result in errors or instability in its operation.
Be careful when you remove a PC Card that has been used for
lengthy periods of time.
Connecting the AC adapter
The AC adapter enables you to power the computer from an
AC outlet and to charge the computer’s batteries. The AC
power light on the computer glows when the device is
plugged in.
Use only the AC adapter supplied with your computer or an
equivalent adapter that is compatible. Use of any incompatible
adapter could damage your computer. Toshiba assumes no liability
for any damage caused by use of an incompatible adapter.
When you connect the AC adapter to the computer, always follow the
steps in the exact order as described in the User's Manual.
Connecting the power cable to a live electrical outlet should be the
last step otherwise the adapter DC output plug could hold an
electrical charge and cause an electrical shock or minor bodily injury
when touched. As a general safety precaution, avoid touching any
metal parts.
Power Cable and AC Adapter

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Setting up your computer and getting started
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Damaged power cables can cause fire or electric shock. Never
modify, forcibly bend, place heavy objects on top of, or apply heat to
the power cable.
If the power cable becomes damaged or the plug overheats, discon-
tinue use. There is a risk of electric shock.
Never remove the power plug from the outlet with wet hands. Doing
so may cause an electric shock.
Connecting a printer
You can connect a USB-compatible printer to your computer
through one of the USB ports. To confirm compatibility,
check its documentation.
To make the connection, you need a suitable USB cable,
which may come with your printer. Otherwise, you can
purchase one from a computer or electronics store.
To connect a printer:
1Connect the USB cable to the USB port.
2Connect the printer’s power cable to a wall outlet and
turn on the printer.
See your printer documentation for additional configuration
steps, or see “Setting up a printer” in the electronic user’s
guide.
Installing additional memory (optional)
Before you install or remove a memory module, turn off the computer
using the Start menu. If you install or remove a memory module
while the computer is in Standby or Hibernation mode, data will be
lost.
Your computer comes with enough memory to run most of
today’s popular applications. You may want to increase the
computer’s memory if you use complex software or process
large amounts of data.
Additional memory comes in 256 MB and 512 MB modules.
One memory slot is available.
One slot is available for adding a memory module.
DANGER

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If the computer is on, begin at step 1; otherwise, skip to step 3.
1If the computer is on, click Start, Turn off computer.
The Turn off computer window appears.
2Click Turn Off.
The operating system turns off the computer.
3Unplug and remove any cables connected to the
computer.
4Remove the battery (see "Changing the main battery" on
page 15).
5Close the display panel and turn the computer upside
down to locate the expansion memory slot cover to the
memory slot.
Base of the computer
6Using a standard Phillips no. 0 screwdriver, unscrew the
screw that secures the memory slot cover, then remove
the memory slot cover.
Removing the memory slot cover screws
7Place the screw and the cover in a safe place so that you
can retrieve them later.
Expansion
memory
slot cover

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Setting up your computer and getting started
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Static electricity can damage the memory module. Before you handle
the module, touch a grounded metal surface to discharge any static
electricity you may have built up.
To avoid damaging the memory module, be careful not to touch its
pin connector on the side you insert into the computer.
8Remove the new memory module from its antistatic
packaging.
9Insert the memory module in the slot and gently press it
down into place.
The clips on either side of the module will click to secure
the module.
Inserting the memory module
10 Seat the memory slot cover and secure it with the screw.
11 When you turn the computer on, it should automatically
recognize the total memory capacity. Use System
Properties to verify that the added memory is recognized.
If it is not recognized, check the module’s connection.
Do not touch the connectors on the memory module or on the
computer. Debris on the connectors may cause memory access
problems.
Press only the area above the connector. Do not press on the
electronic components.
Removing a memory module
To remove the memory module:
1Turn the computer off and remove all cables connected to
the computer.

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Do not try to remove a memory module with the computer in Standby
or Hibernation mode. You can damage the computer and the memory
module.
2Turn the computer upside down and remove the main
battery module.
3Using a standard Phillips no. 0 screwdriver, unscrew the
screw that secures the memory slot cover, then remove
the memory slot cover.
4Place the screw and the cover in a safe place so that you
can retrieve them later.
5Pull the clips away from the memory module.
The memory module pops partially out of the slot.
6Carefully remove the module from the slot
Do not touch the connectors on the memory module or on the
computer. Debris on the connectors may cause memory access
problems.
7Seat the cover and secure it with the screw.
Checking total memory
When you add or remove memory, you can check that the
computer has recognized the change. To do this:
1ClickStart, then click Control Panel
2ClickPerformance and Maintenance.
3ClickSystem.
4TheGeneral tab view automatically appears and shows total
memory.
If the computer does not recognize the memory configuration, turn
off the computer, remove the memory slot cover, and make sure
the memory module is seated properly, as described in step 9 of
"Installing additional memory (optional)" on page 7.

11
Inserting PC Cards
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Inserting PC Cards
Inserting a PC Card
Before inserting a PC Card, read the documentation that
came with the card to see if it has any special requirements.
To install a PC Card:
1Locate the PC Card slot on your computer.
2Insert the PC Card in the slot.
3When the card is almost all the way into the slot, push
firmly, but gently, to ensure a good connection with the
computer. Do not force the card into position.
Removing PC Cards
1Press the PC Card eject button once to extend it, then
press it again to remove the card
2The PC Card pops out about an inch.
Ejecting a PC Card
3Grasp the edges of the PC Card and carefully slide it out
of the slot.
Hot swapping
One of the great things about PC Cards is that you can
replace one PC Card with another while the computer is on.
This is called “hot swapping.”

12 Learning the basics
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Hot swapping precautions
Although you can insert a PC Card at any time, to avoid data
loss never remove a card while it is in use. For example:
❖Never remove a network card while you are connected to
a network.
❖Never remove a SCSI card while any of the SCSI devices
connected to it are operating.
Before removing a PC Card, shut it down by clicking the PC
Card (PCMCIA) icon on the taskbar. Once the PC Card has
stopped, you can safely remove it.
Learning the basics
Computing tips
❖Save your work frequently.
Your work stays in the computer’s temporary memory
until you save it to the disk. You will lose all unsaved
work, if, for example, a system error occurs and you must
restart your computer, or your battery runs out of charge
while you are working. Your computer can be configured
to warn you when the battery is running low.
HINT: Some programs have an automatic save feature that you can
turn on. This feature saves your file to the hard disk at preset
intervals. See your software documentation for details.
❖Back up your files to diskettes (or other removable
storage media) on a regular basis. Label the backup
copies clearly and store them in a safe place.
❖Scan all new files for viruses.
❖Never turn off the computer if a drive-in-use light
indicates a drive is active.
The Windows® XP Professional operating system records
information, such as your desktop setup, during its shutdown
procedure. If you don’t let the operating system shut down normally,
details such as new icon positions may be lost.

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Moving the computer
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Using the TouchPad
The TouchPadTM, the touch-sensitive square patch in front of
the keyboard, enables you to move the cursor by brushing
your finger on the surface in the direction you’d like the
cursor to move. To move the cursor to the top of the screen,
move your finger on the TouchPad away from you. To move
the cursor to the bottom, do the opposite.
For more information on the TouchPad, see the electronic
user’s guide.
Primary and secondary control buttons
When you want to click or choose an item, use the TouchPad
to move the pointer/cursor to the item. Once the pointer/
cursor is positioned, you can click it into place by either
double-tapping the TouchPad or clicking the control buttons.
The control buttons are adjacent to the TouchPad and are used
like the buttons on a mouse. The primary control button is the
left one and corresponds to the left mouse button. To double-
click, press the primary button twice in rapid succession.
The function of the secondary button depends on the program
you are using. It usually corresponds to the right mouse
button. Check your program’s documentation to find whether
it uses the secondary mouse button.
Moving the computer
Before moving your computer, even across the room, make
sure all disk activity has ended (the drive-in-use lights stop
glowing) and all external peripheral cables are disconnected.
Never pick up the computer by its display panel or by the back
(where the ports are located).

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Mobile computing
Running the computer on battery power
The computer contains a removable Lithium Ion Polymer
(Li-Ion Polymer) high-capacity battery that provides power
when you are away from an AC outlet. You can recharge it
many times.
To ensure that the battery maintains its maximum capacity,
operate the computer on battery power at least once a month
until the battery is fully discharged. Refer to Maximizing
battery life in this guide for procedures. If the computer is
continuously operated on AC power, either through an AC
adapter or a docking station (if applicable to your system), for
an extended period (more than a month) the battery may fail
to retain a charge. This may shorten the life of the battery, and
the battery light may not indicate a low-battery condition.
The computer also has an internal real-time-clock (RTC) battery.
The RTC battery powers the RTC memory that stores your system
configuration settings and the current time and date information.
The RTC battery does not charge while the computer is turned off,
even when AC power is attached.
Monitoring battery power
The battery light indicates the main battery’s current charge.
It:
❖Glows green when the battery is fully charged
❖Glows amber while the battery is being charged
❖Does not glow if the external power source is
disconnected or if the battery is completely discharged
TECHNICAL NOTE: The computer drains the battery faster at low
temperatures. Check your remaining charge frequently if you are
working in temperatures below 50 degrees Fahrenheit.
The computer calculates the remaining battery charge based on your
current rate of power use and other factors such as the age of the
battery.

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Mobile computing
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Setting battery alarms
Your computer can be configured to warn you when the
battery is running low. For more information, see “Setting
battery alarms” in the electronic user’s guide.
Changing the main battery
When your battery power is running low, you have two
options: connect the computer to an AC power source or
install a charged battery.
If your battery discharges fully, your information will be lost. Be sure
to save your work often.
When handling a battery, be careful not to drop it or short-circuit its
terminals.
Removing the battery from the computer
1Save your work.
2Turn off the computer or place it in Hibernation mode
according to the instructions in “Going into Hibernation
mode more quickly” in the electronic user’s guide.
3Remove all cables connected to the computer.
4Close the display panel and turn the computer upside
down with the front of the computer facing you.
Sliding the battery release latch
5Carefully slide the battery release latch to the left and use
the finger slot near the corner of the battery module to
gently pull the battery module free.

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Sliding the battery out
If the battery is leaking or its case is cracked, put on protective
gloves to handle it, and discard it immediately following the advice
in “Disposing of used batteries safely” in the electronic user’s guide.
Inserting a charged battery
1Wipe the battery terminals of the charged battery with a
clean cloth to ensure a good connection.
2Holding the battery at an angle, insert the end facing you
into the front of the battery slot.
3Make sure that end fits evenly with the surrounding
casing.
4If you have inserted that end correctly, you will be able to
gently press the rear end into place until the battery latch
snaps shut. If that end resists, do not force it. Simply start
over.
Inserting the battery
Failure to lock the battery cover can result in the battery falling out of
the computer case.
5Turn the computer right side up.
6Reconnect any cables you removed.
7Turn on the computer.

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Mobile computing
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For information on battery safety precautions, see the electronic
user’s guide.
Safety Precautions
❖If the battery pack produces an odor, overheats or
changes color or shape while it is being used or charged,
turn off the computer’s power immediately and
disconnect the power cord from the power socket.
Carefully remove the battery pack from the computer.
❖Do not try to disassemble a battery pack.
❖Do not overcharge or reverse charge a battery.
Overcharging will shorten its life, and reverse charging
could damage it.
❖Avoid touching the metal terminals of the battery with
another metal object. Short-circuiting the battery can
cause it to overheat and may cause damage to the battery
or the computer.
❖Do not incinerate a spent battery, as this could cause it to
explode and release toxic materials.
❖If a battery is leaking or damaged, replace it immediately.
Use protective gloves when handling a damaged battery.
❖To replace the main battery, use an identical battery that
you can purchase through toshiba.com.
❖Reverse Polarity should be avoided with all batteries. The
main battery is designed so that it cannot be installed in
reverse polarity.
❖Charge the battery pack only in the computer or in a
battery charger designated as an approved option.
❖When you install the battery pack, you should hear a
click when it is seated properly.
❖Do not expose the battery pack to fire. The battery pack
could explode.

18 Mobile computing
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Maximizing battery life
To maximize the life of your battery pack:
❖At least once a month, disconnect the computer from a
power source and operate it on battery power until the
battery pack fully discharges. Before doing so, follow the
steps below:
1Turn off the computer’s power.
2Disconnect the AC adapter and turn on the
computer’s power. If it does not turn on, go to step 4.
3Operate the computer on battery power for five
minutes. If the battery pack has at least five minutes
of operating time, continue operating until the battery
pack is fully discharged. If the battery light LED
flashes or there is some other warning to indicate a
low battery, go to step 4.
4Connect the AC adapter to the computer and the
power cord to a power outlet. The DC-IN or AC
power-light LED should glow green, and the Battery
LED should glow amber to indicate that the battery
pack is being charged. If the DC-IN or AC power-
light indicator does not glow, power is not being
supplied. Check the connections for the AC adapter
and power cord.
5Charge the battery pack until the Battery LED glows
green.
❖If you have extra battery packs, rotate their use.
❖If you will not be using the system for an extended
period, more than one month, remove the battery pack.
❖Disconnect the AC adapter when the battery is fully
charged. Overcharging makes the battery hot and
shortens life.
❖If you are not going to use the computer for more than
eight hours, disconnect the AC adapter.
❖Store spare battery packs in a cool dry place out of direct
sunlight.

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If something goes wrong
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If something goes wrong
Problems that are easy to fix
Your program stops responding.
If you are working with a program that suddenly freezes all
operations, chances are the program has stopped responding.
You can exit the failed program without shutting down the
operating system or closing other programs.
To close a program that has stopped responding:
1Press Ctrl, Alt,and Del simultaneously (once).
2Click Windows Task Manager.
The Windows Task Manager window appears.
3Click the Applications tab.
If a program has stopped responding, the words “not
responding” appear beside its name in the list.
4Select the program you want to close, then click End
Task .
Closing the failed program should allow you to continue
working. If it does not, continue with step 5.
5Close the remaining programs one by one by selecting
the program name, then End Task.
To power off your computer, do one of the following:
If you are not connected to a domain server:
1Click Start, Turn off computer.
The Turn off computer window appears.
2Click Turn Off.
The computer turns off.
If you are connected to a domain server:
1Click Start, then Shut down.
The Shut Down window appears.
2Select Shut down from the drop-down list.

20 If something goes wrong
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3Click OK.
The computer shuts down completely.
Your program performs an illegal operation.
If you receive the message, “Your program has performed an illegal
operation,”you should record the details of the message and
consult the software manufacturer.
To record the details:
1Click the Details button and select the text the operating
system displays.
The Details button displays information that the software
manufacturer needs to help you solve your problem.
2Press Ctrl and csimultaneously to copy the text to the
clipboard.
3Open Notepad (click Start, point to All Programs, then
point to Accessories and click Notepad).
4Press Ctrl and vsimultaneously to paste the details into
Notepad.
5Add a paragraph break and type some notes describing
what you were doing when you received the message.
6Save the file and refer to it when you contact the software
manufacturer.
Problems when you turn on the computer
These problems may occur when you turn on the power.
The computer will not start.
Make sure you attached the AC adapter and power cable
properly or installed a charged battery.
Press and hold down the power button for a few seconds.
If you are using the AC adapter, check that the wall outlet is
working by plugging in another device, such as a lamp.
The computer starts but, when you press a key, nothing
happens.
You are probably in Standby mode and have a software or
resource conflict. When this happens, turning the power on